The Mediator's Toolkit

The Mediator's Toolkit

Author: Gerry O'Sullivan

Publisher: New Society Publishers

Published: 2018-09-18

Total Pages: 257

ISBN-13: 1771422866

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“Dives deep into the psychology of information and emotion in conflict situations . . . Highly recommended for facilitators and negotiators as well as mediators.” —Jennifer Beer, author of The Mediator’s Handbook and negotiation instructor at Wharton School, University of Pennsylvania Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking, and shift perspectives is the key to successful conflict resolution. The Mediator’s Toolkit employs the author’s powerful “S Questions Model” to provide readers with the skills and tools to do just that. It addresses four dimensions of successful questions for mediation: the subject matter dimension, the structure dimension, the information-seeking dimension, and the shifting thinking dimension. The toolkit clearly explains: The theory behind each question type, including exploration of relevant neuroscience and psychology The purpose of different types of questions How the questions work When to use different types of questions How to build and apply questions to mediation in a non-threatening way This essential practical guide will radically sharpen, focus, and improve the questioning skills of qualified mediators, students, lecturers, trainers, and those using questions to challenge and effect change, in any context.


Book Synopsis The Mediator's Toolkit by : Gerry O'Sullivan

Download or read book The Mediator's Toolkit written by Gerry O'Sullivan and published by New Society Publishers. This book was released on 2018-09-18 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Dives deep into the psychology of information and emotion in conflict situations . . . Highly recommended for facilitators and negotiators as well as mediators.” —Jennifer Beer, author of The Mediator’s Handbook and negotiation instructor at Wharton School, University of Pennsylvania Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking, and shift perspectives is the key to successful conflict resolution. The Mediator’s Toolkit employs the author’s powerful “S Questions Model” to provide readers with the skills and tools to do just that. It addresses four dimensions of successful questions for mediation: the subject matter dimension, the structure dimension, the information-seeking dimension, and the shifting thinking dimension. The toolkit clearly explains: The theory behind each question type, including exploration of relevant neuroscience and psychology The purpose of different types of questions How the questions work When to use different types of questions How to build and apply questions to mediation in a non-threatening way This essential practical guide will radically sharpen, focus, and improve the questioning skills of qualified mediators, students, lecturers, trainers, and those using questions to challenge and effect change, in any context.


Mastering Mediation

Mastering Mediation

Author: Lynn Duryee

Publisher:

Published: 2012

Total Pages: 0

ISBN-13: 9780314282996

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What can a mediator do when negotiations stall? How can a mediator help participants reach the finish line? How should a mediator best respond when the parties confess that they are too far apart to settle? Is there anything a mediator can do to help the high-conflict litigant achieve resolution of his emotional case?


Book Synopsis Mastering Mediation by : Lynn Duryee

Download or read book Mastering Mediation written by Lynn Duryee and published by . This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: What can a mediator do when negotiations stall? How can a mediator help participants reach the finish line? How should a mediator best respond when the parties confess that they are too far apart to settle? Is there anything a mediator can do to help the high-conflict litigant achieve resolution of his emotional case?


Success as a Mediator For Dummies

Success as a Mediator For Dummies

Author: Victoria Pynchon

Publisher: John Wiley & Sons

Published: 2012-04-10

Total Pages: 374

ISBN-13: 1118078624

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Everything you need to enter the exciting field of legal mediation To be an effective mediator, it's essential to possess the ability to take control of animated situations, offer advice, and facilitate discussion—all the while remaining neutral without formulating biased judgment. Success as a Mediator For Dummies helps you acquire these attributes and much more. Aspiring mediators will learn the importance of upholding an honorable reputation, the skills, personality traits, and characteristics of a good mediator, and how to effectively market a successful mediation career. Plus, you'll get practical advice about finding work in the field, realistic salary information, and tips on as tips on identifying whether you have the skills and tools to become a good mediator. The steps necessary to become a mediator (education, training, licensing, states-specific requirements, etc.) How your education and professional background can enhance your mediation work Sample rules and standards of conduct All the steps necessary to build and market a successful private practice in mediation, or flourish as a mediator in a law firm, corporation, school, or non-profit organization Whether you have a background in law or an interest in legal careers, Success as a Mediator For Dummies gives you everything you need to enter the exciting field of legal mediation.


Book Synopsis Success as a Mediator For Dummies by : Victoria Pynchon

Download or read book Success as a Mediator For Dummies written by Victoria Pynchon and published by John Wiley & Sons. This book was released on 2012-04-10 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything you need to enter the exciting field of legal mediation To be an effective mediator, it's essential to possess the ability to take control of animated situations, offer advice, and facilitate discussion—all the while remaining neutral without formulating biased judgment. Success as a Mediator For Dummies helps you acquire these attributes and much more. Aspiring mediators will learn the importance of upholding an honorable reputation, the skills, personality traits, and characteristics of a good mediator, and how to effectively market a successful mediation career. Plus, you'll get practical advice about finding work in the field, realistic salary information, and tips on as tips on identifying whether you have the skills and tools to become a good mediator. The steps necessary to become a mediator (education, training, licensing, states-specific requirements, etc.) How your education and professional background can enhance your mediation work Sample rules and standards of conduct All the steps necessary to build and market a successful private practice in mediation, or flourish as a mediator in a law firm, corporation, school, or non-profit organization Whether you have a background in law or an interest in legal careers, Success as a Mediator For Dummies gives you everything you need to enter the exciting field of legal mediation.


The Mediator's Handbook

The Mediator's Handbook

Author: Jennifer Beer

Publisher: New Society Publishers

Published: 2012-11-13

Total Pages: 210

ISBN-13: 0865717222

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A standard model for effective mediation and conflict resolution, now in an updated fourth edition, can be used in diverse environments. Original.


Book Synopsis The Mediator's Handbook by : Jennifer Beer

Download or read book The Mediator's Handbook written by Jennifer Beer and published by New Society Publishers. This book was released on 2012-11-13 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: A standard model for effective mediation and conflict resolution, now in an updated fourth edition, can be used in diverse environments. Original.


The Mediation Process

The Mediation Process

Author: Christopher W. Moore

Publisher: Jossey-Bass

Published: 1986-03-19

Total Pages: 384

ISBN-13:

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Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.


Book Synopsis The Mediation Process by : Christopher W. Moore

Download or read book The Mediation Process written by Christopher W. Moore and published by Jossey-Bass. This book was released on 1986-03-19 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.


Conducting Track II Peacemaking

Conducting Track II Peacemaking

Author: Heidi Burgess

Publisher: Peacemaker Toolkits

Published: 2010

Total Pages: 0

ISBN-13: 9781601270696

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In the conflict resolution realm, track II peacemaking or diplomacy has become increasingly common, complementing the more formal track I peacemaking efforts in myriad ways and at various points throughout a peace process. "Conducting Track II Peacemaking" presents the process of track II intervention as a series of steps that guide peacemakers in coordinating various track II efforts to maximize their positive impacts.Written for both track I and track II actors, this handbook: * illuminates the role and importance of track II activities; * charts a wide range of track II activities, from assessment, conception, and planning through to implementation and evaluation; and, * discusses the need to ensure that different peacemaking efforts support and reinforce one another.This volume is the seventh in the Peacemaker s Toolkit series. Each handbook addresses a facet of the work of mediating violent conflicts, including such topics as negotiations with terrorists, constitution making, assessing and enhancing ripeness, and debriefing mediators."


Book Synopsis Conducting Track II Peacemaking by : Heidi Burgess

Download or read book Conducting Track II Peacemaking written by Heidi Burgess and published by Peacemaker Toolkits. This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the conflict resolution realm, track II peacemaking or diplomacy has become increasingly common, complementing the more formal track I peacemaking efforts in myriad ways and at various points throughout a peace process. "Conducting Track II Peacemaking" presents the process of track II intervention as a series of steps that guide peacemakers in coordinating various track II efforts to maximize their positive impacts.Written for both track I and track II actors, this handbook: * illuminates the role and importance of track II activities; * charts a wide range of track II activities, from assessment, conception, and planning through to implementation and evaluation; and, * discusses the need to ensure that different peacemaking efforts support and reinforce one another.This volume is the seventh in the Peacemaker s Toolkit series. Each handbook addresses a facet of the work of mediating violent conflicts, including such topics as negotiations with terrorists, constitution making, assessing and enhancing ripeness, and debriefing mediators."


Mediation Career Guide

Mediation Career Guide

Author: Forrest S. Mosten

Publisher: Jossey-Bass

Published: 2001-09-24

Total Pages: 0

ISBN-13: 9780787957032

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In this definitive guide, Forrest Mosten--an internationallyrecognized mediation expert--helps would-be mediators answer thecritical question "Do I have the values, skills, personality, andcommitment necessary to mediate?" A comprehensive resource, the book also explores a wealth of timelytopics including the need to establish standards of the profession,how to maintain confidentiality, the pros and cons of co-mediation,and the place of mediation in the process of court and law reform.Straightforward and reader-friendly, the Mediation Career Guide isfilled with practice tips, self-surveys, diagrams, readingresources, a list of training programs and volunteer opportunities,budget forms, and model standards of conduct. This hands-onresource is designed to make the challenging journey of becoming apeacemaker a one-step-at-a-time manageable process.


Book Synopsis Mediation Career Guide by : Forrest S. Mosten

Download or read book Mediation Career Guide written by Forrest S. Mosten and published by Jossey-Bass. This book was released on 2001-09-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this definitive guide, Forrest Mosten--an internationallyrecognized mediation expert--helps would-be mediators answer thecritical question "Do I have the values, skills, personality, andcommitment necessary to mediate?" A comprehensive resource, the book also explores a wealth of timelytopics including the need to establish standards of the profession,how to maintain confidentiality, the pros and cons of co-mediation,and the place of mediation in the process of court and law reform.Straightforward and reader-friendly, the Mediation Career Guide isfilled with practice tips, self-surveys, diagrams, readingresources, a list of training programs and volunteer opportunities,budget forms, and model standards of conduct. This hands-onresource is designed to make the challenging journey of becoming apeacemaker a one-step-at-a-time manageable process.


Mediation Success

Mediation Success

Author: Amy L. Lieberman

Publisher: CreateSpace

Published: 2012-04-01

Total Pages: 158

ISBN-13: 9781475012033

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When employers and employees wage war in the workplace, nobody wins. Workplace conflict that escalates into a lengthy ordeal costs more than money: both employers and employees suffer damages to their health, home life, personal, and professional relationships, and to the productivity of the business. There is a better way. Professional mediator Amy Lieberman is on a mission to get all businesses to wholeheartedly embrace mediation. In this book you will learn the secrets to resolving conflict and restoring peace. Discover an accelerated way for employers and employees to get conflicts out in the open, to find resolutions both sides can live with, and to get back to the productive business of work and life.


Book Synopsis Mediation Success by : Amy L. Lieberman

Download or read book Mediation Success written by Amy L. Lieberman and published by CreateSpace. This book was released on 2012-04-01 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: When employers and employees wage war in the workplace, nobody wins. Workplace conflict that escalates into a lengthy ordeal costs more than money: both employers and employees suffer damages to their health, home life, personal, and professional relationships, and to the productivity of the business. There is a better way. Professional mediator Amy Lieberman is on a mission to get all businesses to wholeheartedly embrace mediation. In this book you will learn the secrets to resolving conflict and restoring peace. Discover an accelerated way for employers and employees to get conflicts out in the open, to find resolutions both sides can live with, and to get back to the productive business of work and life.


Managing Public Information in a Mediation Process

Managing Public Information in a Mediation Process

Author: Ingrid A. Lehmann

Publisher: United States Inst of Peace Press

Published: 2009

Total Pages: 53

ISBN-13: 9781601270412

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Managing Public Information in a Mediation Process, the second handbook in the Peacemaker's Toolkit series, helps mediators identify and develop the resources and strategies they need to reach these audiences. It highlights essential information tasks and functions, discusses key challenges and opportunities, and provides expert guidance on effective approaches. Examples from past mediations illustrate how various strategies have played out in practice.


Book Synopsis Managing Public Information in a Mediation Process by : Ingrid A. Lehmann

Download or read book Managing Public Information in a Mediation Process written by Ingrid A. Lehmann and published by United States Inst of Peace Press. This book was released on 2009 with total page 53 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Public Information in a Mediation Process, the second handbook in the Peacemaker's Toolkit series, helps mediators identify and develop the resources and strategies they need to reach these audiences. It highlights essential information tasks and functions, discusses key challenges and opportunities, and provides expert guidance on effective approaches. Examples from past mediations illustrate how various strategies have played out in practice.


Debriefing Mediators to Learn from Their Experiences

Debriefing Mediators to Learn from Their Experiences

Author: Simon J. A. Mason

Publisher: US Institute of Peace Press

Published: 2010

Total Pages: 58

ISBN-13: 1601270526

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The goal of this handbook is to enhance the practice of mediation by showing how lessons from individual mediators can be identified and made available both to their home organization (e.g., a foreign ministry, intergovernmental organization, or nongovernmental organization) and to a wider practitioner audience. More particularly, the handbook gives guidance to staff debriefing mediators who are or have been directly involved in peace negotiations. The focus here is not on self-assessments by the mediators themselves, nor on evaluations of the mediator's performance by external donors, nor on political or psychological debriefing. Instead, this handbook examines methodological debriefing: that is, interviews conducted with the goal of learning lessons about the mediation method from the experience of a specific mediator that are useful for future mediation processes. Methodological debriefing is typically conducted by individuals who have not been directly involved in the mediator's work and who do not seek to judge it but who want to learn the mediator's perspective on what was done and why it was done. Ideally, the mediator will also benefit from the interview by discovering something new through the questions posed, by having the opportunity to recount a challenging experience, or at least by having her or his experiences documented in a structured and objective manner.


Book Synopsis Debriefing Mediators to Learn from Their Experiences by : Simon J. A. Mason

Download or read book Debriefing Mediators to Learn from Their Experiences written by Simon J. A. Mason and published by US Institute of Peace Press. This book was released on 2010 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: The goal of this handbook is to enhance the practice of mediation by showing how lessons from individual mediators can be identified and made available both to their home organization (e.g., a foreign ministry, intergovernmental organization, or nongovernmental organization) and to a wider practitioner audience. More particularly, the handbook gives guidance to staff debriefing mediators who are or have been directly involved in peace negotiations. The focus here is not on self-assessments by the mediators themselves, nor on evaluations of the mediator's performance by external donors, nor on political or psychological debriefing. Instead, this handbook examines methodological debriefing: that is, interviews conducted with the goal of learning lessons about the mediation method from the experience of a specific mediator that are useful for future mediation processes. Methodological debriefing is typically conducted by individuals who have not been directly involved in the mediator's work and who do not seek to judge it but who want to learn the mediator's perspective on what was done and why it was done. Ideally, the mediator will also benefit from the interview by discovering something new through the questions posed, by having the opportunity to recount a challenging experience, or at least by having her or his experiences documented in a structured and objective manner.