The Executive Guide to E-mail Correspondence

The Executive Guide to E-mail Correspondence

Author: Dawn-Michelle Baude

Publisher: Red Wheel/Weiser

Published: 2006-11-15

Total Pages: 297

ISBN-13: 1601638639

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Make your messages shorter, simpler, and more effective with this guide to writing e-mails that get read—and get results. As we correspond with everyone from international partners to remote workers, writing skills are more important than ever to business and career success. They can make the difference between climbing the corporate ladder and getting stuck on a low rung. An e-mail that’s clear, concise, and targeted will get more than just a response. It will get results—including your boss’s attention. No matter what sector a company is in, excellent written communication skills are in demand—because too-long, wordy, or unclear emails bog down a business. This guide provides insight, guidelines, and a wide variety of templates to help you get it right and rapidly transform basic writing skills into global communications expertise. In a lively, here’s-how style, it: demonstrates the hallmarks of effective business e-mails features ready-to-use organizational plans presents quick and easy editing techniques furnishes before-and-after editing models focuses on the do’s and don’ts of proficient e-mails supplies practical writing tips and tricks, and more


Book Synopsis The Executive Guide to E-mail Correspondence by : Dawn-Michelle Baude

Download or read book The Executive Guide to E-mail Correspondence written by Dawn-Michelle Baude and published by Red Wheel/Weiser. This book was released on 2006-11-15 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make your messages shorter, simpler, and more effective with this guide to writing e-mails that get read—and get results. As we correspond with everyone from international partners to remote workers, writing skills are more important than ever to business and career success. They can make the difference between climbing the corporate ladder and getting stuck on a low rung. An e-mail that’s clear, concise, and targeted will get more than just a response. It will get results—including your boss’s attention. No matter what sector a company is in, excellent written communication skills are in demand—because too-long, wordy, or unclear emails bog down a business. This guide provides insight, guidelines, and a wide variety of templates to help you get it right and rapidly transform basic writing skills into global communications expertise. In a lively, here’s-how style, it: demonstrates the hallmarks of effective business e-mails features ready-to-use organizational plans presents quick and easy editing techniques furnishes before-and-after editing models focuses on the do’s and don’ts of proficient e-mails supplies practical writing tips and tricks, and more


The Executive Guide to E-mail Correspondence

The Executive Guide to E-mail Correspondence

Author: Dawn Michelle Baude

Publisher: Red Wheel/Weiser

Published: 2006-01-01

Total Pages: 272

ISBN-13: 1564149102

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Sit down at the keyboard and cinch that deal! Press the send button and get the account! Writing skills are more important than ever in determining business success. They can make the difference between climbing the corporate ladder and getting stuck on a low rung. An e-mail that's clear, concise, and targeted will get more than just a response -- it will get results ... including your boss's attention! No matter what the business or sector, top communication skills are in major demand. Why? Because businesses are bogged down with e-mails that are too long, wordy, and unclear. Instead of wasting time rewriting, clarifying, and still miscommunicating, write it once, write it right, and get the job done the first time. The Executive Guide to E-mail Correspondence will show you how to rapidly transform basic writing skills into global communications expertise. Geared to the computer-toting professional with little patience for instructions and explanations, The Executive Guide to E-mail Correspondence fills the gap between academic training and real-world writing by providing you with a range of e-mail templates that you can instantly adapt to your business needs. Written in a fresh and lively, here's-how style, The Executive Guide to E-mail Correspondence: -Demonstrates the hallmarks of effective business e-mails.-Features ready-to-use organizational plans.-Presents quick and easy editing techniques.-Furnishes before-and-after editing models.-Focuses on the do's and don'ts of proficient e-mails.-Supplies practical writing tips and tricks. The Executive Guide to E-mail Correspondence is a must-have book for anyone who wants to fast-forward his or her career in any business or industry. Dawn-Michelle Baude is an international corporate speaker specializing in global communications. She has lectured throughout Europe and Asia to businesses and alumni groups alike. An accomplished professional, she has written copy for Gucci perfumes and feature articles for Reader's Digest and Vogue. She also co-authored a self-help bestseller, Savoir Dire Non (Flammarion 2006). In 2000, she began working as a writing consultant for IBM Corp. She holds an M.A., an M.F.A., a D.E.A. and a Ph. D. in English. A 2005-06 Senior Fulbright Scholar in Creative Writing, she teaches at the American University of Paris.


Book Synopsis The Executive Guide to E-mail Correspondence by : Dawn Michelle Baude

Download or read book The Executive Guide to E-mail Correspondence written by Dawn Michelle Baude and published by Red Wheel/Weiser. This book was released on 2006-01-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sit down at the keyboard and cinch that deal! Press the send button and get the account! Writing skills are more important than ever in determining business success. They can make the difference between climbing the corporate ladder and getting stuck on a low rung. An e-mail that's clear, concise, and targeted will get more than just a response -- it will get results ... including your boss's attention! No matter what the business or sector, top communication skills are in major demand. Why? Because businesses are bogged down with e-mails that are too long, wordy, and unclear. Instead of wasting time rewriting, clarifying, and still miscommunicating, write it once, write it right, and get the job done the first time. The Executive Guide to E-mail Correspondence will show you how to rapidly transform basic writing skills into global communications expertise. Geared to the computer-toting professional with little patience for instructions and explanations, The Executive Guide to E-mail Correspondence fills the gap between academic training and real-world writing by providing you with a range of e-mail templates that you can instantly adapt to your business needs. Written in a fresh and lively, here's-how style, The Executive Guide to E-mail Correspondence: -Demonstrates the hallmarks of effective business e-mails.-Features ready-to-use organizational plans.-Presents quick and easy editing techniques.-Furnishes before-and-after editing models.-Focuses on the do's and don'ts of proficient e-mails.-Supplies practical writing tips and tricks. The Executive Guide to E-mail Correspondence is a must-have book for anyone who wants to fast-forward his or her career in any business or industry. Dawn-Michelle Baude is an international corporate speaker specializing in global communications. She has lectured throughout Europe and Asia to businesses and alumni groups alike. An accomplished professional, she has written copy for Gucci perfumes and feature articles for Reader's Digest and Vogue. She also co-authored a self-help bestseller, Savoir Dire Non (Flammarion 2006). In 2000, she began working as a writing consultant for IBM Corp. She holds an M.A., an M.F.A., a D.E.A. and a Ph. D. in English. A 2005-06 Senior Fulbright Scholar in Creative Writing, she teaches at the American University of Paris.


The Executive Guide to Healthcare Kaizen

The Executive Guide to Healthcare Kaizen

Author: Mark Graban

Publisher: CRC Press

Published: 2013-08-21

Total Pages: 200

ISBN-13: 1466586435

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Hospitals and health systems are facing many challenges, including shrinking reimbursements and the need to improve patient safety and quality. A growing number of healthcare organizations are turning to the Lean management system as an alternative to traditional cost cutting and layoffs. "Kaizen," which is translated from Japanese as "good change" or "change for the better," is a core pillar of the Lean strategy for today’s best healthcare organizations. Kaizen is a powerful approach for creating a continuously learning and continuously improving organizations. A Kaizen culture leads to everyday actions that improve patient care and create better workplaces, while improving the organization’s long-term bottom line. The Executive Guide to Healthcare Kaizen is the perfect introduction to executives and leaders who want to create and support this culture of continuous improvement. The Executive Guide to Healthcare Kaizen is an introduction to kaizen principles and an overview of the leadership behaviors and mindsets required to create a kaizen culture or a culture of continuous improvement. The book is specifically written for busy C-level executives, vice presidents, directors, and managers who need to understand the power of this methodology. The Executive Guide to Healthcare Kaizen shares real and practical examples and stories from leading healthcare organizations, including Franciscan St. Francis Health System, located in Indiana. Franciscan St. Francis’ employees and physicians have implemented and documented 4,000 Kaizen improvements each of the last three years, resulting in millions of dollars in hard savings and softer benefits for patients and staff. Chapters cover topics such as the need for Kaizen, different types of Kaizen (including Rapid Improvement Events and daily Kaizen), creating a Kaizen culture, practical methods for facilitating Kaizen improvements, the role of senior leaders and other leaders in Kaizen, and creating an organization-wide Kaizen program. The book contains a new introduction by Gary Kaplan, MD, CEO of Virginia Mason Medical Center in Seattle, Washington, which was named "Hospital of the Decade" in 2012. The Executive Guide to Healthcare Kaizen is a companion book to the larger book Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements (2012). Healthcare Kaizen is a longer, more complete "how to" guide that includes over 200 full color images, including over 100 real kaizen examples from various health systems around the world. Healthcare Kaizen was named a recipient of the prestigious Shingo Professional Publication and Research Award. Check out what the experts at the Franciscan St. Francis Health System have to say about Healthcare Kaizen. http://www.youtube.com/watch?v=XcGmP5gLEPo&feature=c4-overview&list=UU7jiTxn4nkMzOE5eTbf0Upw


Book Synopsis The Executive Guide to Healthcare Kaizen by : Mark Graban

Download or read book The Executive Guide to Healthcare Kaizen written by Mark Graban and published by CRC Press. This book was released on 2013-08-21 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitals and health systems are facing many challenges, including shrinking reimbursements and the need to improve patient safety and quality. A growing number of healthcare organizations are turning to the Lean management system as an alternative to traditional cost cutting and layoffs. "Kaizen," which is translated from Japanese as "good change" or "change for the better," is a core pillar of the Lean strategy for today’s best healthcare organizations. Kaizen is a powerful approach for creating a continuously learning and continuously improving organizations. A Kaizen culture leads to everyday actions that improve patient care and create better workplaces, while improving the organization’s long-term bottom line. The Executive Guide to Healthcare Kaizen is the perfect introduction to executives and leaders who want to create and support this culture of continuous improvement. The Executive Guide to Healthcare Kaizen is an introduction to kaizen principles and an overview of the leadership behaviors and mindsets required to create a kaizen culture or a culture of continuous improvement. The book is specifically written for busy C-level executives, vice presidents, directors, and managers who need to understand the power of this methodology. The Executive Guide to Healthcare Kaizen shares real and practical examples and stories from leading healthcare organizations, including Franciscan St. Francis Health System, located in Indiana. Franciscan St. Francis’ employees and physicians have implemented and documented 4,000 Kaizen improvements each of the last three years, resulting in millions of dollars in hard savings and softer benefits for patients and staff. Chapters cover topics such as the need for Kaizen, different types of Kaizen (including Rapid Improvement Events and daily Kaizen), creating a Kaizen culture, practical methods for facilitating Kaizen improvements, the role of senior leaders and other leaders in Kaizen, and creating an organization-wide Kaizen program. The book contains a new introduction by Gary Kaplan, MD, CEO of Virginia Mason Medical Center in Seattle, Washington, which was named "Hospital of the Decade" in 2012. The Executive Guide to Healthcare Kaizen is a companion book to the larger book Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements (2012). Healthcare Kaizen is a longer, more complete "how to" guide that includes over 200 full color images, including over 100 real kaizen examples from various health systems around the world. Healthcare Kaizen was named a recipient of the prestigious Shingo Professional Publication and Research Award. Check out what the experts at the Franciscan St. Francis Health System have to say about Healthcare Kaizen. http://www.youtube.com/watch?v=XcGmP5gLEPo&feature=c4-overview&list=UU7jiTxn4nkMzOE5eTbf0Upw


Out of Office

Out of Office

Author: Charlie Warzel

Publisher: Vintage

Published: 2021-12-07

Total Pages: 273

ISBN-13: 0593320107

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“This book will challenge you to rethink what it takes to make remote work work—not just for companies, but for people.” —Adam Grant, #1 New York Times bestselling author of Think Again and host of the TED podcast WorkLife The future isn’t about where we will work, but how. For years we have struggled to balance work and life, with most of us feeling overwhelmed and burned out because our relationship to work is broken. This “isn't just a book about remote work. It's a book that helps us imagine a future where our lives—at the office and home—are happier, more productive, and genuinely meaningful” (Charles Duhigg, best-selling author of The Power of Habit). Out of Office is a book for every office worker – from employees to managers – currently facing the decision about whether, and how, to return to the office. The past two years have shown us that there may be a new path forward, one that doesn’t involve hellish daily commutes and the demands of jam-packed work schedules that no longer make sense. But how can we realize that future in a way that benefits workers and companies alike? Based on groundbreaking reporting and interviews with workers and managers around the world, Out of Office illuminates the key values and questions that should be driving this conversation: trust, fairness, flexibility, inclusive workplaces, equity, and work-life balance. Above all, they argue that companies need to listen to their employees – and that this will promote, rather than impede, productivity and profitability. As a society, we have talked for decades about flexible work arrangements; this book makes clear that we are at an inflection point where this is actually possible for many employees and their companies. Out of Office is about so much more than zoom meetings and hybrid schedules: it aims to reshape our entire relationship to the office.


Book Synopsis Out of Office by : Charlie Warzel

Download or read book Out of Office written by Charlie Warzel and published by Vintage. This book was released on 2021-12-07 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: “This book will challenge you to rethink what it takes to make remote work work—not just for companies, but for people.” —Adam Grant, #1 New York Times bestselling author of Think Again and host of the TED podcast WorkLife The future isn’t about where we will work, but how. For years we have struggled to balance work and life, with most of us feeling overwhelmed and burned out because our relationship to work is broken. This “isn't just a book about remote work. It's a book that helps us imagine a future where our lives—at the office and home—are happier, more productive, and genuinely meaningful” (Charles Duhigg, best-selling author of The Power of Habit). Out of Office is a book for every office worker – from employees to managers – currently facing the decision about whether, and how, to return to the office. The past two years have shown us that there may be a new path forward, one that doesn’t involve hellish daily commutes and the demands of jam-packed work schedules that no longer make sense. But how can we realize that future in a way that benefits workers and companies alike? Based on groundbreaking reporting and interviews with workers and managers around the world, Out of Office illuminates the key values and questions that should be driving this conversation: trust, fairness, flexibility, inclusive workplaces, equity, and work-life balance. Above all, they argue that companies need to listen to their employees – and that this will promote, rather than impede, productivity and profitability. As a society, we have talked for decades about flexible work arrangements; this book makes clear that we are at an inflection point where this is actually possible for many employees and their companies. Out of Office is about so much more than zoom meetings and hybrid schedules: it aims to reshape our entire relationship to the office.


Executive Writing Skills for Managers

Executive Writing Skills for Managers

Author: Fiona Talbot

Publisher: Kogan Page Publishers

Published: 2009-09-03

Total Pages: 160

ISBN-13: 0749458496

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Executive Writing Skills for Managers deals with the English business writing you need at the top of your career. It focuses on writing English as a key business tool in international business which may have to be tailored for a multicultural readership. The invaluable guidance includes how to harmonize the English you and your teams use (for example, for performance evaluation, sales pitch etc) and introduces the notion of Word Power Skills 2.0 for unified writing that keeps everyone in the loop. The book is for anyone who has to excel in their English business writing and the guidance helps you understand how to write successfully for both a native or non-native English readership, avoiding the misunderstandings and other impediments to performance that can so easily arise.


Book Synopsis Executive Writing Skills for Managers by : Fiona Talbot

Download or read book Executive Writing Skills for Managers written by Fiona Talbot and published by Kogan Page Publishers. This book was released on 2009-09-03 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Executive Writing Skills for Managers deals with the English business writing you need at the top of your career. It focuses on writing English as a key business tool in international business which may have to be tailored for a multicultural readership. The invaluable guidance includes how to harmonize the English you and your teams use (for example, for performance evaluation, sales pitch etc) and introduces the notion of Word Power Skills 2.0 for unified writing that keeps everyone in the loop. The book is for anyone who has to excel in their English business writing and the guidance helps you understand how to write successfully for both a native or non-native English readership, avoiding the misunderstandings and other impediments to performance that can so easily arise.


Work Smarter, Rule Your Email

Work Smarter, Rule Your Email

Author: Alexandra Samuel

Publisher: Harvard Business Review Press

Published: 2014-02-04

Total Pages: 65

ISBN-13: 1422195155

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If you’re looking for a way to more effectively manage your inbox, your email program’s built-in filtering tools can do a lot of the heavy lifting—and this short book by social media expert Alexandra Samuel shows you how to set them up. Samuel walks you through tools and tips for: • Using your email program’s filing and rules capabilities to allow you to focus on the messages that matter most right away while automatically storing others you want to read and respond to later • Creating a daily process for checking your email that works for you—and eliminates the temptation to respond to every message as it comes in • Working through a backlog of messages that have already accumulated. By reducing the amount of time you spend on email, you’ll be able to focus your time and attention on the work that matters most to you. The book also includes a 30-minute quick guide to setting up your first email filter, getting you on your way to a cleaner, more manageable inbox. Interested in learning more about how social media can help you get ahead of your daily work—and get ahead in your career? Look for more in this series of short, digital books from Harvard Business Review Press and social media expert Alexandra Samuel. Other installments provide the best tips and tricks for using tools like Evernote, Twitter, HootSuite, and Gmail to get organized and improve your performance on the job.


Book Synopsis Work Smarter, Rule Your Email by : Alexandra Samuel

Download or read book Work Smarter, Rule Your Email written by Alexandra Samuel and published by Harvard Business Review Press. This book was released on 2014-02-04 with total page 65 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you’re looking for a way to more effectively manage your inbox, your email program’s built-in filtering tools can do a lot of the heavy lifting—and this short book by social media expert Alexandra Samuel shows you how to set them up. Samuel walks you through tools and tips for: • Using your email program’s filing and rules capabilities to allow you to focus on the messages that matter most right away while automatically storing others you want to read and respond to later • Creating a daily process for checking your email that works for you—and eliminates the temptation to respond to every message as it comes in • Working through a backlog of messages that have already accumulated. By reducing the amount of time you spend on email, you’ll be able to focus your time and attention on the work that matters most to you. The book also includes a 30-minute quick guide to setting up your first email filter, getting you on your way to a cleaner, more manageable inbox. Interested in learning more about how social media can help you get ahead of your daily work—and get ahead in your career? Look for more in this series of short, digital books from Harvard Business Review Press and social media expert Alexandra Samuel. Other installments provide the best tips and tricks for using tools like Evernote, Twitter, HootSuite, and Gmail to get organized and improve your performance on the job.


Work Smarter with Social Media

Work Smarter with Social Media

Author: Alexandra Samuel

Publisher: Harvard Business Review Press

Published: 2015-05-05

Total Pages: 228

ISBN-13: 1422195163

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Build your social media strategy. From managing email to building a social media presence, making smart use of technology is essential to professional success in a digital world. But using all these tools can quickly lead to digital overload. In this comprehensive guide from social media expert Alexandra Samuel, you’ll find out how to use the social web to achieve your professional goals—without letting it overwhelm you. Find out what social media power users do to: • Tame the email backlog and focus on the messages that matter most • Build professional relationships that advance your career using Twitter and LinkedIn • Increase your professional visibility online by using HootSuite to schedule social media updates • Keep your most important work front-and-center with a digital notetaking system • Integrate these tools to get the most out of each one, and make them even more powerful together


Book Synopsis Work Smarter with Social Media by : Alexandra Samuel

Download or read book Work Smarter with Social Media written by Alexandra Samuel and published by Harvard Business Review Press. This book was released on 2015-05-05 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build your social media strategy. From managing email to building a social media presence, making smart use of technology is essential to professional success in a digital world. But using all these tools can quickly lead to digital overload. In this comprehensive guide from social media expert Alexandra Samuel, you’ll find out how to use the social web to achieve your professional goals—without letting it overwhelm you. Find out what social media power users do to: • Tame the email backlog and focus on the messages that matter most • Build professional relationships that advance your career using Twitter and LinkedIn • Increase your professional visibility online by using HootSuite to schedule social media updates • Keep your most important work front-and-center with a digital notetaking system • Integrate these tools to get the most out of each one, and make them even more powerful together


SKILL INDIA OPPORTUNITIES & CHALLENGES

SKILL INDIA OPPORTUNITIES & CHALLENGES

Author: Dr. Bhakti Mahindrakar (Tatuskar)

Publisher: Ashok Yakkaldevi

Published: 2022-04-25

Total Pages: 185

ISBN-13: 1435774256

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With the prolonged countrywide lockdowns, global economic downturn and associated disruption of demand and supply chains, consequently economy faced period of slowdown. However, after starting of unlock period, positive sign has been seen in the economy. However in this work we have collected data from secondary resources such as published articles and media sources to find some highlights on economics with life science and finance and economics area. For detail investigation of this pandemic, different sectors of the Indian economy including life sciences have been analysed in this study.


Book Synopsis SKILL INDIA OPPORTUNITIES & CHALLENGES by : Dr. Bhakti Mahindrakar (Tatuskar)

Download or read book SKILL INDIA OPPORTUNITIES & CHALLENGES written by Dr. Bhakti Mahindrakar (Tatuskar) and published by Ashok Yakkaldevi. This book was released on 2022-04-25 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the prolonged countrywide lockdowns, global economic downturn and associated disruption of demand and supply chains, consequently economy faced period of slowdown. However, after starting of unlock period, positive sign has been seen in the economy. However in this work we have collected data from secondary resources such as published articles and media sources to find some highlights on economics with life science and finance and economics area. For detail investigation of this pandemic, different sectors of the Indian economy including life sciences have been analysed in this study.


An Executive's Guide to Information Technology

An Executive's Guide to Information Technology

Author: Robert Plant

Publisher: Cambridge University Press

Published: 2007-05-17

Total Pages: 363

ISBN-13: 1139463934

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Assessing the most valuable technology for an organization is becoming a growing challenge for business professionals confronted with an expanding array of options. This 2007 book is an A-Z compendium of technological terms written for the non-technical executive, allowing quick identification of what the term is and why it is significant. This is more than a dictionary - it is a concise review of the most important aspects of information technology from a business perspective: the major advantages, disadvantages and business value propositions of each term are discussed, as well as sources for further reading, and cross-referencing with other terms where applicable. The essential elements of each concept are covered in a succinct manner so the reader can quickly obtain the required knowledge without wading through exhaustive descriptions. With over 200 terms, this is a valuable reference for non- and semi-technical managers, executives and graduate students in business and technology management.


Book Synopsis An Executive's Guide to Information Technology by : Robert Plant

Download or read book An Executive's Guide to Information Technology written by Robert Plant and published by Cambridge University Press. This book was released on 2007-05-17 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assessing the most valuable technology for an organization is becoming a growing challenge for business professionals confronted with an expanding array of options. This 2007 book is an A-Z compendium of technological terms written for the non-technical executive, allowing quick identification of what the term is and why it is significant. This is more than a dictionary - it is a concise review of the most important aspects of information technology from a business perspective: the major advantages, disadvantages and business value propositions of each term are discussed, as well as sources for further reading, and cross-referencing with other terms where applicable. The essential elements of each concept are covered in a succinct manner so the reader can quickly obtain the required knowledge without wading through exhaustive descriptions. With over 200 terms, this is a valuable reference for non- and semi-technical managers, executives and graduate students in business and technology management.


THE EXECUTIVE GUIDE TO BUSINESS COMMUNICATION

THE EXECUTIVE GUIDE TO BUSINESS COMMUNICATION

Author: Moin Qazi

Publisher: Notion Press

Published: 2019-07-17

Total Pages: 310

ISBN-13: 1645877671

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This book demonstrates how your choice of language can influence your reader.The book keeps speed with the latest developments in the field of communication and draws on practices used at reputed business schools like Wharton, Kellogg and Harvard. It equips managers with skills to navigate the varying needs, demands and challenges of their audience with courtesy, strength, consideration and confidence. Apart from its academic grounding, which includes explanations of theoretical bases of various concepts, the book draws liberally on practical examples that have been culled from actual successful organisational practices. It gives you writing secrets used by the world's best business leaders that you too can use to great effect in your own business writing.


Book Synopsis THE EXECUTIVE GUIDE TO BUSINESS COMMUNICATION by : Moin Qazi

Download or read book THE EXECUTIVE GUIDE TO BUSINESS COMMUNICATION written by Moin Qazi and published by Notion Press. This book was released on 2019-07-17 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book demonstrates how your choice of language can influence your reader.The book keeps speed with the latest developments in the field of communication and draws on practices used at reputed business schools like Wharton, Kellogg and Harvard. It equips managers with skills to navigate the varying needs, demands and challenges of their audience with courtesy, strength, consideration and confidence. Apart from its academic grounding, which includes explanations of theoretical bases of various concepts, the book draws liberally on practical examples that have been culled from actual successful organisational practices. It gives you writing secrets used by the world's best business leaders that you too can use to great effect in your own business writing.