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A Research Agenda for Service Innovation

Author: Faïz Gallouj

Publisher: Edward Elgar Publishing

Published: 2018-08-31

Total Pages: 200

ISBN-13: 1786433451

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This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of innovation in services in relation to a number of major contemporary challenges, including environmental issues, social inclusion, economic development, service ecosystems, smart service systems, religion, ageing, public organizations, gender, and ethical and societal issues. Bringing together internationals experts in the field of SIS, the book illustrates the strength and fertility of this research trajectory. It will be of great interest for both services and innovation scholars in economics, management science and public administration.

Book Synopsis A Research Agenda for Service Innovation by : Faïz Gallouj

Download or read book A Research Agenda for Service Innovation written by Faïz Gallouj and published by Edward Elgar Publishing. This book was released on 2018-08-31 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of innovation in services in relation to a number of major contemporary challenges, including environmental issues, social inclusion, economic development, service ecosystems, smart service systems, religion, ageing, public organizations, gender, and ethical and societal issues. Bringing together internationals experts in the field of SIS, the book illustrates the strength and fertility of this research trajectory. It will be of great interest for both services and innovation scholars in economics, management science and public administration.

A Research Agenda for Service Marketing

Author: Olivier Furrer

Publisher: Edward Elgar Publishing

Published: 2024-02-12

Total Pages: 403

ISBN-13: 1803923172

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This ground-breaking Research Agenda provides unique insight into the evolution and development of service marketing. Expert contributors present an in-depth overview of the current state of the field, and critically analyse the diverse range of future directions available to researchers.

Book Synopsis A Research Agenda for Service Marketing by : Olivier Furrer

Download or read book A Research Agenda for Service Marketing written by Olivier Furrer and published by Edward Elgar Publishing. This book was released on 2024-02-12 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: This ground-breaking Research Agenda provides unique insight into the evolution and development of service marketing. Expert contributors present an in-depth overview of the current state of the field, and critically analyse the diverse range of future directions available to researchers.

Service Innovation

Author: Anders Gustafsson

Publisher: Business Expert Press

Published: 2016-04-15

Total Pages: 233

ISBN-13: 1631574965

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All the world's most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and employees. The questions posed in the book are: (1) How is it growing; (2) what are these new service innovations; (3) what are the drivers; and (4) how can organizations work with service innovations in a structured way? The book views service as the value-creating activity that customers perform in their own context. The role of a company is to provide the resources and knowledge to enable value creation. Based on this view, we develop a model of service innovation and develop guidelines for what is required from the organizational perspective; how should an organization view its customers in order to be successful, what does a service development process look like, and how to transform an organization that has a product focus to a service or solution provider.

Book Synopsis Service Innovation by : Anders Gustafsson

Download or read book Service Innovation written by Anders Gustafsson and published by Business Expert Press. This book was released on 2016-04-15 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: All the world's most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and employees. The questions posed in the book are: (1) How is it growing; (2) what are these new service innovations; (3) what are the drivers; and (4) how can organizations work with service innovations in a structured way? The book views service as the value-creating activity that customers perform in their own context. The role of a company is to provide the resources and knowledge to enable value creation. Based on this view, we develop a model of service innovation and develop guidelines for what is required from the organizational perspective; how should an organization view its customers in order to be successful, what does a service development process look like, and how to transform an organization that has a product focus to a service or solution provider.

Advances in Services Innovations

Author: Dieter Spath

Publisher: Springer Science & Business Media

Published: 2006-12-02

Total Pages: 308

ISBN-13: 3540298606

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The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R and D activities in these fields. The book is written for researchers in engineering and management.

Book Synopsis Advances in Services Innovations by : Dieter Spath

Download or read book Advances in Services Innovations written by Dieter Spath and published by Springer Science & Business Media. This book was released on 2006-12-02 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R and D activities in these fields. The book is written for researchers in engineering and management.

Innovation in the Public Sector

Author: V. Bekkers

Publisher: Springer

Published: 2011-04-12

Total Pages: 259

ISBN-13: 0230307523

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Addresses issues relevant to an understanding of the innovation journeys on which public organizations have embarked. If public innovation is defined as a necessary condition for establishing meaningful interactions between the government and society what are the relevant issues that may explain successful processes and forms of public innovation?

Book Synopsis Innovation in the Public Sector by : V. Bekkers

Download or read book Innovation in the Public Sector written by V. Bekkers and published by Springer. This book was released on 2011-04-12 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Addresses issues relevant to an understanding of the innovation journeys on which public organizations have embarked. If public innovation is defined as a necessary condition for establishing meaningful interactions between the government and society what are the relevant issues that may explain successful processes and forms of public innovation?

Employee-Driven Innovation

Author: Steen Høyrup

Publisher: Springer

Published: 2012-05-31

Total Pages: 450

ISBN-13: 1137014768

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Presents research in Employee-Driven Innovation, an emergent field of study that meets the demand for exploiting new innovative potentials in organizations. There is a growing interest in creating new knowledge in innovation, emphasizing human resources and social processes. The authors intend to take the global lead in research on these areas.

Book Synopsis Employee-Driven Innovation by : Steen Høyrup

Download or read book Employee-Driven Innovation written by Steen Høyrup and published by Springer. This book was released on 2012-05-31 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents research in Employee-Driven Innovation, an emergent field of study that meets the demand for exploiting new innovative potentials in organizations. There is a growing interest in creating new knowledge in innovation, emphasizing human resources and social processes. The authors intend to take the global lead in research on these areas.

A Research Agenda for Entrepreneurship and Innovation

Author: David B. Audretsch

Publisher: Edward Elgar Publishing

Published: 2019

Total Pages: 232

ISBN-13: 1788116011

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This book identifies and explains the most salient opportunities for future research in the fields of entrepreneurship and innovation. It draws on the experiences and insights of leading scholars in the world on a broad array of rich and promising topics, ranging from entrepreneurial ecosystems to finance and to the role of universities.

Book Synopsis A Research Agenda for Entrepreneurship and Innovation by : David B. Audretsch

Download or read book A Research Agenda for Entrepreneurship and Innovation written by David B. Audretsch and published by Edward Elgar Publishing. This book was released on 2019 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book identifies and explains the most salient opportunities for future research in the fields of entrepreneurship and innovation. It draws on the experiences and insights of leading scholars in the world on a broad array of rich and promising topics, ranging from entrepreneurial ecosystems to finance and to the role of universities.

Smart Service Innovation

Author: Jürgen Anke

Publisher: Springer Nature

Published: 2023-10-28

Total Pages: 104

ISBN-13: 3031437705

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This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.

Book Synopsis Smart Service Innovation by : Jürgen Anke

Download or read book Smart Service Innovation written by Jürgen Anke and published by Springer Nature. This book was released on 2023-10-28 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.

Information Technology and Product Development

Author: Satish Nambisan

Publisher: Springer Science & Business Media

Published: 2010-01-08

Total Pages: 221

ISBN-13: 1441910816

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Information Technology and Product Development: A Research Agenda presents important new research from varied disciplines aimed at developing new theoretical concepts and insights on the application of IT in product and service innovation. Drawing on the work of researchers in such varied management areas as information services, technology management, marketing, operations, business strategy and organizational behavior, the book redefines the role of IT in product and service development and the organizational and management issues underlying the successful deployment of IT in innovation contexts, and provides a foundation for future research on the diverse types of IT applications in product development and their potential impact on both product and service innovation. Reflecting two critical shifts in the service sector – the increased complexity and convergence in products and services, along with the rise of the Internet and rapid digitization of products and services – the book is organized into three sections. Section 1 presents four chapters that focus on the traditional areas of project and process management; Section 2 presents four chapters focusing on the emerging areas of collaborative innovation and knowledge co-creation; and Section 3 presents one chapter that draws it all together and identifies some of the important themes and issues for future research. This important new work has much to offer academic researchers in management in its in-depth theoretical analysis of the wide range of organizational and management issues associated with the application of IT in product and service development. It will also appeal to researchers and thought-leaders in consulting organizations whose primary area of interest is product development or IT applications.

Book Synopsis Information Technology and Product Development by : Satish Nambisan

Download or read book Information Technology and Product Development written by Satish Nambisan and published by Springer Science & Business Media. This book was released on 2010-01-08 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information Technology and Product Development: A Research Agenda presents important new research from varied disciplines aimed at developing new theoretical concepts and insights on the application of IT in product and service innovation. Drawing on the work of researchers in such varied management areas as information services, technology management, marketing, operations, business strategy and organizational behavior, the book redefines the role of IT in product and service development and the organizational and management issues underlying the successful deployment of IT in innovation contexts, and provides a foundation for future research on the diverse types of IT applications in product development and their potential impact on both product and service innovation. Reflecting two critical shifts in the service sector – the increased complexity and convergence in products and services, along with the rise of the Internet and rapid digitization of products and services – the book is organized into three sections. Section 1 presents four chapters that focus on the traditional areas of project and process management; Section 2 presents four chapters focusing on the emerging areas of collaborative innovation and knowledge co-creation; and Section 3 presents one chapter that draws it all together and identifies some of the important themes and issues for future research. This important new work has much to offer academic researchers in management in its in-depth theoretical analysis of the wide range of organizational and management issues associated with the application of IT in product and service development. It will also appeal to researchers and thought-leaders in consulting organizations whose primary area of interest is product development or IT applications.

The Handbook of Service Innovation

Author: Renu Agarwal

Publisher: Springer

Published: 2015-04-08

Total Pages: 858

ISBN-13: 144716590X

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Bringing together some of the world’s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various service areas, including health, education, tourism, hospitality, telecommunications, and retail. It addresses contemporary issues through conceptual and applied contributions across industry, academia, and government, providing insights for improved practice and policy making. Featuring cutting-edge research contributions, practical examples, implementations and a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the topic and to make clear the pitfalls to be avoided. Culminating in a suggested step-by-step guide to enable service organization’s managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. Includes endorsements from professionals in the field of service innovation.

Book Synopsis The Handbook of Service Innovation by : Renu Agarwal

Download or read book The Handbook of Service Innovation written by Renu Agarwal and published by Springer. This book was released on 2015-04-08 with total page 858 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together some of the world’s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various service areas, including health, education, tourism, hospitality, telecommunications, and retail. It addresses contemporary issues through conceptual and applied contributions across industry, academia, and government, providing insights for improved practice and policy making. Featuring cutting-edge research contributions, practical examples, implementations and a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the topic and to make clear the pitfalls to be avoided. Culminating in a suggested step-by-step guide to enable service organization’s managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. Includes endorsements from professionals in the field of service innovation.