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With a benchmarking partner, and how to plan a strategy for using the project's findings.
Book Synopsis Benchmarking for Best Practices in the Public Sector by : Patricia Keehley
Download or read book Benchmarking for Best Practices in the Public Sector written by Patricia Keehley and published by Jossey-Bass. This book was released on 1997 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: With a benchmarking partner, and how to plan a strategy for using the project's findings.
The first edition of Benchmarking in the Public and Nonprofit Sectors offered public officials and administrators at all levels of government a unique and practical guide to identifying best practices and implementing them in their organizations. Based on the most current research, this new edition of the best-selling guide provides an updated, solution-driven methodology for benchmarking in both the public and nonprofit sectors. Unique in its focus solely on benchmarking, the authors take a step-by-step approach to two benchmarking techniques, differentiating between the two and then providing a new approach to solution-driven benchmarking that requires less time and fewer resources. Benchmarking in the Public and Nonprofit Sectors provides new tools, many updated case studies, and additional examples not only from government and nonprofit agencies, but also from the international community. This important resource will help practitioners implement a quick, proven method as they search for solutions to their most pressing problems. Praise for Benchmarking in the Public and Nonprofit Sectors "This is an important management tool for government and nonprofit managers to make their agencies more effective, efficient, and responsive to their constituencies." -W. David Patton, director, Center for Public Policy and Administration, University of Utah
Book Synopsis Benchmarking in the Public and Nonprofit Sectors by : Patricia Keehley
Download or read book Benchmarking in the Public and Nonprofit Sectors written by Patricia Keehley and published by John Wiley & Sons. This book was released on 2008-04-15 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first edition of Benchmarking in the Public and Nonprofit Sectors offered public officials and administrators at all levels of government a unique and practical guide to identifying best practices and implementing them in their organizations. Based on the most current research, this new edition of the best-selling guide provides an updated, solution-driven methodology for benchmarking in both the public and nonprofit sectors. Unique in its focus solely on benchmarking, the authors take a step-by-step approach to two benchmarking techniques, differentiating between the two and then providing a new approach to solution-driven benchmarking that requires less time and fewer resources. Benchmarking in the Public and Nonprofit Sectors provides new tools, many updated case studies, and additional examples not only from government and nonprofit agencies, but also from the international community. This important resource will help practitioners implement a quick, proven method as they search for solutions to their most pressing problems. Praise for Benchmarking in the Public and Nonprofit Sectors "This is an important management tool for government and nonprofit managers to make their agencies more effective, efficient, and responsive to their constituencies." -W. David Patton, director, Center for Public Policy and Administration, University of Utah
Packed with dramatic case studies, this step-by-step guide shows managers how to adopt the seminal benchmarking techniques revolutionizing quality at companies like Federal Express, AT&T, and other industry leaders. Features timesaving tips, evaluation charts, graphs, ethics, and antitrust guidelines. 50 illus.
Book Synopsis Benchmarking for Best Practices by : Christopher E. Bogan
Download or read book Benchmarking for Best Practices written by Christopher E. Bogan and published by McGraw-Hill Companies. This book was released on 1994 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Packed with dramatic case studies, this step-by-step guide shows managers how to adopt the seminal benchmarking techniques revolutionizing quality at companies like Federal Express, AT&T, and other industry leaders. Features timesaving tips, evaluation charts, graphs, ethics, and antitrust guidelines. 50 illus.
Book Synopsis Benchmarking Best Practices in Maintenance Management by : Terry Wireman
Download or read book Benchmarking Best Practices in Maintenance Management written by Terry Wireman and published by Industrial Press Inc.. This book was released on 2004 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: All the necessary tools to be successful.
Book Synopsis Achieving Best Practice Through Benchmarking in the Public Sector by : Jan Mason
Download or read book Achieving Best Practice Through Benchmarking in the Public Sector written by Jan Mason and published by . This book was released on 1994 with total page 31 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish best practice in a wide variety of business areas, this book makes essential reading. It is also an ideal textbook on the applications of TQM since it describes concepts, covers definitions and illustrates the applications with first-hand examples. Professor Mohamed Zairi is an international expert and leading figure in the field of benchmarking. His pioneering work in this area led to the implementation of sixty comprehensive benchmarking projects in companies worldwide. He has written several books on this subject including 'Practical Benchmarking' in 1992.
Book Synopsis Benchmarking for Best Practice by : Mohamed Zairi
Download or read book Benchmarking for Best Practice written by Mohamed Zairi and published by Taylor & Francis. This book was released on 2010-02-17 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish best practice in a wide variety of business areas, this book makes essential reading. It is also an ideal textbook on the applications of TQM since it describes concepts, covers definitions and illustrates the applications with first-hand examples. Professor Mohamed Zairi is an international expert and leading figure in the field of benchmarking. His pioneering work in this area led to the implementation of sixty comprehensive benchmarking projects in companies worldwide. He has written several books on this subject including 'Practical Benchmarking' in 1992.
Discusses the technique for establishing best practice criteria in the public sector
Book Synopsis Benchmarking for Continuous Improvement in the Public Sector by : John R. N. Bullivant
Download or read book Benchmarking for Continuous Improvement in the Public Sector written by John R. N. Bullivant and published by Addison-Wesley. This book was released on 1994-01-01 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discusses the technique for establishing best practice criteria in the public sector
Over the past decade, companies have redirected their maintenance operational focus from internal cost-cutting to profit-maximization. This approach is referred to as profit centered maintenance. Peters provides maintenance supervisors and managers with a benchmarking/best practices road-map called the Maintenance Operations Scoreboard. The Scoreboard will allow maintenance managers to: a) determine and quantify benefits and savings, b) improve craft productivity and c) define a strategy to improve efficiency and productivity. These things are at the heart of a successful Profit Centered Maintenance organization. The author-devised Maintenance Operations Scoreboard is used to perform over 200 maintenance evaluations in over 5,000 profit centered maintenance organizations. For example, at Honda of America, it was used extensively to direct maintenance strategy. It was later translated into Japanese for presentation to key Japanese executives. Another excellent example is Boeing Commercial Aircraft Inc. Boeing combined elements from this same Scoreboard with their company-wide maintenance goals to develop ‘The Boeing Scoreboard for Maintenance Excellence.’ Over 60 facility maintenance work units, at region, group and team levels, are evaluated at on-site visits using the Scoreboard criteria.
Book Synopsis Maintenance Benchmarking and Best Practices by : Ralph W. Peters
Download or read book Maintenance Benchmarking and Best Practices written by Ralph W. Peters and published by McGraw Hill Professional. This book was released on 2010-06-14 with total page 598 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past decade, companies have redirected their maintenance operational focus from internal cost-cutting to profit-maximization. This approach is referred to as profit centered maintenance. Peters provides maintenance supervisors and managers with a benchmarking/best practices road-map called the Maintenance Operations Scoreboard. The Scoreboard will allow maintenance managers to: a) determine and quantify benefits and savings, b) improve craft productivity and c) define a strategy to improve efficiency and productivity. These things are at the heart of a successful Profit Centered Maintenance organization. The author-devised Maintenance Operations Scoreboard is used to perform over 200 maintenance evaluations in over 5,000 profit centered maintenance organizations. For example, at Honda of America, it was used extensively to direct maintenance strategy. It was later translated into Japanese for presentation to key Japanese executives. Another excellent example is Boeing Commercial Aircraft Inc. Boeing combined elements from this same Scoreboard with their company-wide maintenance goals to develop ‘The Boeing Scoreboard for Maintenance Excellence.’ Over 60 facility maintenance work units, at region, group and team levels, are evaluated at on-site visits using the Scoreboard criteria.
Book Synopsis Serving the American Public by : National Performance Review (U.S.)
Download or read book Serving the American Public written by National Performance Review (U.S.) and published by . This book was released on 1996 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever, there is a clear need for straightforward guidelines to help companies make the most of benchmarking. This book addresses that need.
Book Synopsis Benchmarking Handbook by : B. Andersen
Download or read book Benchmarking Handbook written by B. Andersen and published by Springer Science & Business Media. This book was released on 1995-12-31 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever, there is a clear need for straightforward guidelines to help companies make the most of benchmarking. This book addresses that need.
