Benchmarking Library, Information and Education Services

Benchmarking Library, Information and Education Services

Author: David Baker

Publisher: Elsevier

Published: 2023-02-15

Total Pages: 420

ISBN-13: 0323956629

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Because of the current global turbulence, individuals, leaders, and whole institutions are keen to learn more about what is happening and how they can develop sustainable solutions to both immediate challenges and longer-term scenarios. People are looking for inspiration. This book provides it through the theme of Qualitative Benchmarking (QB), a practical tool for sharing expertise and enhancing the effectiveness of organizations, services, or teams. The centrepiece of the book is a description, report, and analysis of a major international QB exercise, culminating in a set of good practice statements. A series of surrounding chapters provide international sector-leading insights through the application of QB in different contexts. These include an analysis of third sector organizations, e-libraries, marketing information services, vocational training in higher education, the creative arts, and the role of partnerships in organizational openness. Benchmarking Library, Information and Education Services will help leaders and managers to make good strategic choices for the future. It will provide a practical tool for sharing expertise and enhancing the effectiveness of library and information organizations, services, or teams through an international base of experience and innovation, learning from others what works and does not work, especially in the digital world in which we operate. It will help to provide the foundations of ongoing research in the development of collections and services. It contributes to practical outputs of general benefit to the sector including customers, clients, or stakeholders, offering ideas for how to identify comparative strengths and weaknesses and to improve or enhance present practices, regardless of how well institutions currently perform: even the best organizations can still find areas in which to improve. The benefits of the QB methodology are applicable to individual institutions and across broader partnerships or consortia within the public sector, including beyond libraries and educational institutions. The key benefits are: summation and understanding of institutional responses, creation of sustainable long-term strategies, identification of key practical approaches to future provision, information on current and future good practice, collective ways of learning lessons for forward planning, a framework for the evaluation of systems and services and improved effectiveness through shared development. Qualitative Benchmarking - what is it? The opportunity to understand the experiences of others and to compare my own experience; to learn and to adapt my own practice What does this experience mean and how does it help me to re-think and question my own and my organization's professional identity, value, and purpose? What is the future of library, education, and public services more broadly, whether in a physical or a digital space?


Book Synopsis Benchmarking Library, Information and Education Services by : David Baker

Download or read book Benchmarking Library, Information and Education Services written by David Baker and published by Elsevier. This book was released on 2023-02-15 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Because of the current global turbulence, individuals, leaders, and whole institutions are keen to learn more about what is happening and how they can develop sustainable solutions to both immediate challenges and longer-term scenarios. People are looking for inspiration. This book provides it through the theme of Qualitative Benchmarking (QB), a practical tool for sharing expertise and enhancing the effectiveness of organizations, services, or teams. The centrepiece of the book is a description, report, and analysis of a major international QB exercise, culminating in a set of good practice statements. A series of surrounding chapters provide international sector-leading insights through the application of QB in different contexts. These include an analysis of third sector organizations, e-libraries, marketing information services, vocational training in higher education, the creative arts, and the role of partnerships in organizational openness. Benchmarking Library, Information and Education Services will help leaders and managers to make good strategic choices for the future. It will provide a practical tool for sharing expertise and enhancing the effectiveness of library and information organizations, services, or teams through an international base of experience and innovation, learning from others what works and does not work, especially in the digital world in which we operate. It will help to provide the foundations of ongoing research in the development of collections and services. It contributes to practical outputs of general benefit to the sector including customers, clients, or stakeholders, offering ideas for how to identify comparative strengths and weaknesses and to improve or enhance present practices, regardless of how well institutions currently perform: even the best organizations can still find areas in which to improve. The benefits of the QB methodology are applicable to individual institutions and across broader partnerships or consortia within the public sector, including beyond libraries and educational institutions. The key benefits are: summation and understanding of institutional responses, creation of sustainable long-term strategies, identification of key practical approaches to future provision, information on current and future good practice, collective ways of learning lessons for forward planning, a framework for the evaluation of systems and services and improved effectiveness through shared development. Qualitative Benchmarking - what is it? The opportunity to understand the experiences of others and to compare my own experience; to learn and to adapt my own practice What does this experience mean and how does it help me to re-think and question my own and my organization's professional identity, value, and purpose? What is the future of library, education, and public services more broadly, whether in a physical or a digital space?

Benchmarking Library, Information and Education Services

Benchmarking Library, Information and Education Services

Author: David Baker

Publisher: Elsevier

Published: 2023-02-17

Total Pages: 421

ISBN-13: 0323956637

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Benchmarking Library, Information and Education Services: New Strategic Choices in Challenging Times provides the foundations of ongoing research in the development of collections and services. The book contributes to practical outputs of general benefit to the sector, including customers, clients or stakeholders, offering ideas for how to identify comparative strengths and weaknesses and improve or enhance present practices regardless of how well institutions currently perform. The centerpiece of the book is a description, report and analysis of a major international QB exercise that culminates in a set of good practice statements. The benefits of the QB methodology are applicable to individual institutions. Because of the current global turbulence, individuals, leaders and whole institutions are keen to learn more about what is happening and how they can develop sustainable solutions to both immediate challenges and longer-term scenarios. These include an analysis of third sector organizations, e-libraries, marketing information services, vocational training in higher education, the creative arts, and the role of partnerships in organizational openness. Discusses qualitative benchmarking and it's core tenets Helps readers understand the experiences of others and compare their own experiences to learn and adapt practices Presents tactics readers can use to identify their organization’s professional identity, value and purpose Provides an idea of what the future state of library, education and public services will look like


Book Synopsis Benchmarking Library, Information and Education Services by : David Baker

Download or read book Benchmarking Library, Information and Education Services written by David Baker and published by Elsevier. This book was released on 2023-02-17 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking Library, Information and Education Services: New Strategic Choices in Challenging Times provides the foundations of ongoing research in the development of collections and services. The book contributes to practical outputs of general benefit to the sector, including customers, clients or stakeholders, offering ideas for how to identify comparative strengths and weaknesses and improve or enhance present practices regardless of how well institutions currently perform. The centerpiece of the book is a description, report and analysis of a major international QB exercise that culminates in a set of good practice statements. The benefits of the QB methodology are applicable to individual institutions. Because of the current global turbulence, individuals, leaders and whole institutions are keen to learn more about what is happening and how they can develop sustainable solutions to both immediate challenges and longer-term scenarios. These include an analysis of third sector organizations, e-libraries, marketing information services, vocational training in higher education, the creative arts, and the role of partnerships in organizational openness. Discusses qualitative benchmarking and it's core tenets Helps readers understand the experiences of others and compare their own experiences to learn and adapt practices Presents tactics readers can use to identify their organization’s professional identity, value and purpose Provides an idea of what the future state of library, education and public services will look like

Academic Library Statistics

Academic Library Statistics

Author: Association of Research Libraries

Publisher: Association of Research Libr

Published: 1969

Total Pages: 38

ISBN-13:

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Book Synopsis Academic Library Statistics by : Association of Research Libraries

Download or read book Academic Library Statistics written by Association of Research Libraries and published by Association of Research Libr. This book was released on 1969 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Higher Education Interlibrary Loan Management Benchmarks, 2014

Higher Education Interlibrary Loan Management Benchmarks, 2014

Author: Primary Research Group

Publisher: Primary Research Group Inc

Published: 2013

Total Pages: 137

ISBN-13: 1574402684

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The study presents detailed data on the interlibrary loan operations of approximately 50 colleges and universities with data broken out for different types of higher education institutions and by other variables, such as for public and private institutions, and by college enrollment level. The report gives detailed data on turnaround times for various kinds of interlibrary loan borrowing and lending requests, use of technology and services, impact of distance learning and MOOCs on interlibrary loan, copyright and open access issues, the administrative jurisdiction of the interlibrary loan department, departmental cost structure, personnel benchmarks, trends in departmental budgets and other issues in interlibrary loan management.


Book Synopsis Higher Education Interlibrary Loan Management Benchmarks, 2014 by : Primary Research Group

Download or read book Higher Education Interlibrary Loan Management Benchmarks, 2014 written by Primary Research Group and published by Primary Research Group Inc. This book was released on 2013 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study presents detailed data on the interlibrary loan operations of approximately 50 colleges and universities with data broken out for different types of higher education institutions and by other variables, such as for public and private institutions, and by college enrollment level. The report gives detailed data on turnaround times for various kinds of interlibrary loan borrowing and lending requests, use of technology and services, impact of distance learning and MOOCs on interlibrary loan, copyright and open access issues, the administrative jurisdiction of the interlibrary loan department, departmental cost structure, personnel benchmarks, trends in departmental budgets and other issues in interlibrary loan management.

The Solo Librarian

The Solo Librarian

Author: Lucy Roper

Publisher: Elsevier

Published: 2024-06-18

Total Pages: 680

ISBN-13: 0443288666

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Becoming a solo librarian may be a daunting prospect. From collections to cataloguing, classifying to copyright, whether the individual is a solo librarian, within a small team with limited help, or working in a larger library or information hub, the range of tasks involved will remain the same. Whilst being a solo librarian does have its fair share of challenges that can include juggling multiple tasks and time management, marketing and embracing the ever-changing technologies and upcoming social media channels, and effectively managing the feeling of being isolated, there are also many advantages. With the author having been through the education process and gained work experience, information professionals will have already picked up many transferrable skills and identified some key aspects when it comes to accessing, using, and running a library. By being intellectually curious, embracing ever-changing technologies, enjoying learning and knowledge creation, and working alongside non-library colleagues, it is likely that information professionals are organised, can manage their time effectively, enjoy helping others by sharing and promoting library and information services, and will stay engaged as a team of one. As a solo librarian herself and a book not being available on the topic, she has decided to write one – which covers the lessons learnt, and templates created in order to assist others) that find themselves in a similar role &/or a small team with limited help. This Internationally applicable and practical handbook will follow a yearly planner and shows a timeline of key activities that happen throughout, in this instance, an academic year and include the following examples: Acquisitions, cataloguing, updating library guidance (before academic year start - September) Student and Staff Inductions (September/October) Quarterly Business Review to review updates and library usage (Oct – Dec) Library cover over student/staff holiday period (Dec) Quarterly Business Review (Jan – Mar) Quality standard(s) re-accreditation (April) Research methods/study skills webinars (April) Library cover over student holiday period (April) Quarterly Business Review (April –June) Copyright Audit (May) Copyright Academic Rollover (June) Quarterly Business Review (July –Sept) Yearly e-Library review (July) Financial Review (July) Student Survey Results (July) Library cover over student holiday period (August/September) Appendices will include a condensed version of ‘Lucy the Librarian top tips for successful solo librarianship’ (Note: Chapter 4 of the publication will expand on key elements and provide contextual examples) as well as providing templates and guidance notes that will be made available to download and used to aid those working in information, knowledge, libraries and related disciplines, whether based within the UK or around the world. The idea behind this practical handbook, therefore, is to provide guidance and templates to cover: Understanding the roles and responsibilities of a solo librarian Identifying library user needs, Benchmarking, Forming a clear structure – for Physical and Online Libraries, Acquisitions and financial management, Classification and cataloguing, Archives and records management, Copyright (incl. Referencing and Plagiarism), Intellectual Property, and Licensing, Communications and promotion, Where to access further Information, Advice, and Guidance, and more.


Book Synopsis The Solo Librarian by : Lucy Roper

Download or read book The Solo Librarian written by Lucy Roper and published by Elsevier. This book was released on 2024-06-18 with total page 680 pages. Available in PDF, EPUB and Kindle. Book excerpt: Becoming a solo librarian may be a daunting prospect. From collections to cataloguing, classifying to copyright, whether the individual is a solo librarian, within a small team with limited help, or working in a larger library or information hub, the range of tasks involved will remain the same. Whilst being a solo librarian does have its fair share of challenges that can include juggling multiple tasks and time management, marketing and embracing the ever-changing technologies and upcoming social media channels, and effectively managing the feeling of being isolated, there are also many advantages. With the author having been through the education process and gained work experience, information professionals will have already picked up many transferrable skills and identified some key aspects when it comes to accessing, using, and running a library. By being intellectually curious, embracing ever-changing technologies, enjoying learning and knowledge creation, and working alongside non-library colleagues, it is likely that information professionals are organised, can manage their time effectively, enjoy helping others by sharing and promoting library and information services, and will stay engaged as a team of one. As a solo librarian herself and a book not being available on the topic, she has decided to write one – which covers the lessons learnt, and templates created in order to assist others) that find themselves in a similar role &/or a small team with limited help. This Internationally applicable and practical handbook will follow a yearly planner and shows a timeline of key activities that happen throughout, in this instance, an academic year and include the following examples: Acquisitions, cataloguing, updating library guidance (before academic year start - September) Student and Staff Inductions (September/October) Quarterly Business Review to review updates and library usage (Oct – Dec) Library cover over student/staff holiday period (Dec) Quarterly Business Review (Jan – Mar) Quality standard(s) re-accreditation (April) Research methods/study skills webinars (April) Library cover over student holiday period (April) Quarterly Business Review (April –June) Copyright Audit (May) Copyright Academic Rollover (June) Quarterly Business Review (July –Sept) Yearly e-Library review (July) Financial Review (July) Student Survey Results (July) Library cover over student holiday period (August/September) Appendices will include a condensed version of ‘Lucy the Librarian top tips for successful solo librarianship’ (Note: Chapter 4 of the publication will expand on key elements and provide contextual examples) as well as providing templates and guidance notes that will be made available to download and used to aid those working in information, knowledge, libraries and related disciplines, whether based within the UK or around the world. The idea behind this practical handbook, therefore, is to provide guidance and templates to cover: Understanding the roles and responsibilities of a solo librarian Identifying library user needs, Benchmarking, Forming a clear structure – for Physical and Online Libraries, Acquisitions and financial management, Classification and cataloguing, Archives and records management, Copyright (incl. Referencing and Plagiarism), Intellectual Property, and Licensing, Communications and promotion, Where to access further Information, Advice, and Guidance, and more.

Evaluation of Library and Information Services

Evaluation of Library and Information Services

Author: John Crawford

Publisher: Routledge

Published: 2003-09-02

Total Pages: 133

ISBN-13: 1135476578

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Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are discussed.Contains case studies covering survey work in public, academic and special libraries; charters and service level agreements; and examples of relevant research projects.New chapter on performance measurement in the electronic library.


Book Synopsis Evaluation of Library and Information Services by : John Crawford

Download or read book Evaluation of Library and Information Services written by John Crawford and published by Routledge. This book was released on 2003-09-02 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are discussed.Contains case studies covering survey work in public, academic and special libraries; charters and service level agreements; and examples of relevant research projects.New chapter on performance measurement in the electronic library.

College Information Literacy Efforts Benchmarks

College Information Literacy Efforts Benchmarks

Author:

Publisher: Primary Research Group Inc

Published: 2008

Total Pages: 189

ISBN-13: 1574400991

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College Information Literacy Efforts Benchmarks presents the results of an information literacy higher education benchmarking study. More than 110 colleges from the United States and Canada participated in the study; data is broken out by size and type of college, for public and private colleges, for US and Canadian colleges, and even by number of in-class instructional sessions given. Uniquely, this report also breaks out data separately at institutions at which librarians have faculty status, an at which they do not.


Book Synopsis College Information Literacy Efforts Benchmarks by :

Download or read book College Information Literacy Efforts Benchmarks written by and published by Primary Research Group Inc. This book was released on 2008 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: College Information Literacy Efforts Benchmarks presents the results of an information literacy higher education benchmarking study. More than 110 colleges from the United States and Canada participated in the study; data is broken out by size and type of college, for public and private colleges, for US and Canadian colleges, and even by number of in-class instructional sessions given. Uniquely, this report also breaks out data separately at institutions at which librarians have faculty status, an at which they do not.

Academic Library Cataloging Practices Benchmarks

Academic Library Cataloging Practices Benchmarks

Author:

Publisher: Primary Research Group Inc

Published: 2008

Total Pages: 254

ISBN-13: 1574401068

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This 254 page report presents data from a survey of the cataloging practices of approximately 80 North American academic libraries. In more than 630 tables of data and related commentary from participating librarians and our analysts, the report gives a broad overview of academic library cataloging practices related to outsourcing, selection and deployment of personnel, salaries, the state of continuing education in cataloging, and much more. Survey participants also discuss how they define the catalogers¿ range of responsibilities, how they train their catalogers, how they assess cataloging quality, whether they use cataloging quotas or other measures to spur productivity, what software and other cataloging technology they use and why, and how they make outsourcing decisions and more. Data is broken out by size and type of college and for public and private colleges. Just a few of the reports many findings are presented below: ¿More than 70% of the libraries in the sample say that their catalogers have salary levels that are comparable to those of public service librarians at their institutions. ¿About 27.3% of the survey participants routinely use paraprofessional staff for original cataloging. Public colleges were more than three times more likely than private colleges to use paraprofessionals for original cataloging, and larger colleges were more than twice as likely as smaller ones to do so. ¿41.56% of the libraries in the sample outsource authority control, obtaining new and updated authority records. ¿About 15.6% of the libraries in the sample outsource the cataloging of e-journals; close to 28% of research universities do so. ¿20.78% of libraries in the sample use MarcEdit or other MARC editor to preview records and globally edit to local standards prior to loading. ¿29.7% of the libraries in the sample have technical services areas that track turnaround time from Acquisitions receipt to Cataloging to shelf-ready distribution. ¿About 24.7% of the libraries in the sample use paraprofessional support staff for master bibliographic record enrichment in OCLC. Most of those doing so were public colleges and offered beyond the B.A. degree. ¿Authority control experience was considered a very important criterion for hiring by only 8.11% of survey participants, while a bit more than 35% considered it important. 21.62% considered authority control experience not so important as a hiring criterion.


Book Synopsis Academic Library Cataloging Practices Benchmarks by :

Download or read book Academic Library Cataloging Practices Benchmarks written by and published by Primary Research Group Inc. This book was released on 2008 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: This 254 page report presents data from a survey of the cataloging practices of approximately 80 North American academic libraries. In more than 630 tables of data and related commentary from participating librarians and our analysts, the report gives a broad overview of academic library cataloging practices related to outsourcing, selection and deployment of personnel, salaries, the state of continuing education in cataloging, and much more. Survey participants also discuss how they define the catalogers¿ range of responsibilities, how they train their catalogers, how they assess cataloging quality, whether they use cataloging quotas or other measures to spur productivity, what software and other cataloging technology they use and why, and how they make outsourcing decisions and more. Data is broken out by size and type of college and for public and private colleges. Just a few of the reports many findings are presented below: ¿More than 70% of the libraries in the sample say that their catalogers have salary levels that are comparable to those of public service librarians at their institutions. ¿About 27.3% of the survey participants routinely use paraprofessional staff for original cataloging. Public colleges were more than three times more likely than private colleges to use paraprofessionals for original cataloging, and larger colleges were more than twice as likely as smaller ones to do so. ¿41.56% of the libraries in the sample outsource authority control, obtaining new and updated authority records. ¿About 15.6% of the libraries in the sample outsource the cataloging of e-journals; close to 28% of research universities do so. ¿20.78% of libraries in the sample use MarcEdit or other MARC editor to preview records and globally edit to local standards prior to loading. ¿29.7% of the libraries in the sample have technical services areas that track turnaround time from Acquisitions receipt to Cataloging to shelf-ready distribution. ¿About 24.7% of the libraries in the sample use paraprofessional support staff for master bibliographic record enrichment in OCLC. Most of those doing so were public colleges and offered beyond the B.A. degree. ¿Authority control experience was considered a very important criterion for hiring by only 8.11% of survey participants, while a bit more than 35% considered it important. 21.62% considered authority control experience not so important as a hiring criterion.

Academic Library Website Benchmarks

Academic Library Website Benchmarks

Author:

Publisher: Primary Research Group Inc

Published: 2008

Total Pages: 133

ISBN-13: 1574400940

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Academic Library Website Benchmarks is based on data from more than 80 academic libraries in the USA and Canada. The 125+ page study presents detailed data on the composition of the academic library web staff, relations with the college and library information technology departments, use of consultants and freelancers, budgets, future plans, website marketing methods, website revision plans, usage statistics, use of software, development of federated search and online forms and much more. Data is broken out by enrollment size, public and private status, Carnegie Class, as well as for libraries with or without their own web staff.


Book Synopsis Academic Library Website Benchmarks by :

Download or read book Academic Library Website Benchmarks written by and published by Primary Research Group Inc. This book was released on 2008 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: Academic Library Website Benchmarks is based on data from more than 80 academic libraries in the USA and Canada. The 125+ page study presents detailed data on the composition of the academic library web staff, relations with the college and library information technology departments, use of consultants and freelancers, budgets, future plans, website marketing methods, website revision plans, usage statistics, use of software, development of federated search and online forms and much more. Data is broken out by enrollment size, public and private status, Carnegie Class, as well as for libraries with or without their own web staff.

Using Benchmarking, Needs Assessment, Quality Improvement, Outcome Measurement, and Library Standards

Using Benchmarking, Needs Assessment, Quality Improvement, Outcome Measurement, and Library Standards

Author: Rosalind F. Dudden

Publisher:

Published: 2007

Total Pages: 492

ISBN-13:

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This work provides easy-to-follow advice for using the latest management tools. Evaluation tools are an essential part of improving service and proving the library's value.


Book Synopsis Using Benchmarking, Needs Assessment, Quality Improvement, Outcome Measurement, and Library Standards by : Rosalind F. Dudden

Download or read book Using Benchmarking, Needs Assessment, Quality Improvement, Outcome Measurement, and Library Standards written by Rosalind F. Dudden and published by . This book was released on 2007 with total page 492 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work provides easy-to-follow advice for using the latest management tools. Evaluation tools are an essential part of improving service and proving the library's value.