Bureaucratic Language in Government and Business

Bureaucratic Language in Government and Business

Author: Roger W. Shuy

Publisher: Georgetown University Press

Published: 1998-07-01

Total Pages: 218

ISBN-13: 9781589012844

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Plunging into the verbal quagmire of official language used by bureaucrats in both government and business, distinguished linguist Roger W. Shuy develops new techniques based on linguistic principles to improve their communication with the public. Shuy presents nine case studies that reveal representative problems with bureaucratic language. He characterizes the traits of bureaucratic language candidly, though somewhat sympathetically, and he describes how linguists can provide bureaucrats with both the tools for communicating more clearly and also the authority to implement these changes. Drawing on documents cited in class action lawsuits brought against the Social Security Administration and Medicare, Shuy offers a detailed linguistic analysis of these agencies’ problems with written and oral communication, and he outlines a training program he developed for government writers to solve them. Moving on to the private sector, Shuy analyzes examples of the ways that businesses such as car dealerships, real estate and insurance companies, and commercial manufacturers sometimes fail to communicate effectively. Although typically bureaucracies change their use of language only when a lawsuit threatens, Shuy argues that clarity in communication is a cost effective strategy for preventing or at least reducing litigation. Bureaucratic Language in Government and Business explains why bureaucratic language can be so hard to understand and what can be done about it.


Book Synopsis Bureaucratic Language in Government and Business by : Roger W. Shuy

Download or read book Bureaucratic Language in Government and Business written by Roger W. Shuy and published by Georgetown University Press. This book was released on 1998-07-01 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Plunging into the verbal quagmire of official language used by bureaucrats in both government and business, distinguished linguist Roger W. Shuy develops new techniques based on linguistic principles to improve their communication with the public. Shuy presents nine case studies that reveal representative problems with bureaucratic language. He characterizes the traits of bureaucratic language candidly, though somewhat sympathetically, and he describes how linguists can provide bureaucrats with both the tools for communicating more clearly and also the authority to implement these changes. Drawing on documents cited in class action lawsuits brought against the Social Security Administration and Medicare, Shuy offers a detailed linguistic analysis of these agencies’ problems with written and oral communication, and he outlines a training program he developed for government writers to solve them. Moving on to the private sector, Shuy analyzes examples of the ways that businesses such as car dealerships, real estate and insurance companies, and commercial manufacturers sometimes fail to communicate effectively. Although typically bureaucracies change their use of language only when a lawsuit threatens, Shuy argues that clarity in communication is a cost effective strategy for preventing or at least reducing litigation. Bureaucratic Language in Government and Business explains why bureaucratic language can be so hard to understand and what can be done about it.

Managers of Global Change

Managers of Global Change

Author: Lydia Andler

Publisher: MIT Press

Published: 2009

Total Pages: 383

ISBN-13: 026201274X

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This title is an examination of the role and relevance of international bureaucracies in global environmental governance. After a discussion of theoretical context, reaserch design, and empiral methodology, the book presents nine in-depth case studies of bureaucracies.


Book Synopsis Managers of Global Change by : Lydia Andler

Download or read book Managers of Global Change written by Lydia Andler and published by MIT Press. This book was released on 2009 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title is an examination of the role and relevance of international bureaucracies in global environmental governance. After a discussion of theoretical context, reaserch design, and empiral methodology, the book presents nine in-depth case studies of bureaucracies.

Bureaucracy

Bureaucracy

Author: James Q. Wilson

Publisher: Hachette UK

Published: 2019-08-13

Total Pages: 464

ISBN-13: 1541646258

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The classic book on the way American government agencies work and how they can be made to work better -- the "masterwork" of political scientist James Q. Wilson (The Economist) In Bureaucracy, the distinguished scholar James Q. Wilson examines a wide range of bureaucracies, including the US Army, the FBI, the CIA, the FCC, and the Social Security Administration, providing the first comprehensive, in-depth analysis of what government agencies do, why they operate the way they do, and how they might become more responsible and effective. It is the essential guide to understanding how American government works.


Book Synopsis Bureaucracy by : James Q. Wilson

Download or read book Bureaucracy written by James Q. Wilson and published by Hachette UK. This book was released on 2019-08-13 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic book on the way American government agencies work and how they can be made to work better -- the "masterwork" of political scientist James Q. Wilson (The Economist) In Bureaucracy, the distinguished scholar James Q. Wilson examines a wide range of bureaucracies, including the US Army, the FBI, the CIA, the FCC, and the Social Security Administration, providing the first comprehensive, in-depth analysis of what government agencies do, why they operate the way they do, and how they might become more responsible and effective. It is the essential guide to understanding how American government works.

The (Delicate) Art of Bureaucracy

The (Delicate) Art of Bureaucracy

Author: Mark Schwartz

Publisher: It Revolution Press

Published: 2020

Total Pages: 288

ISBN-13: 9781950508150

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A playbook for mastering the art of bureaucracy from thought-leader Mark Schwartz.


Book Synopsis The (Delicate) Art of Bureaucracy by : Mark Schwartz

Download or read book The (Delicate) Art of Bureaucracy written by Mark Schwartz and published by It Revolution Press. This book was released on 2020 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: A playbook for mastering the art of bureaucracy from thought-leader Mark Schwartz.

Georgetown University Round Table on Languages and Linguistics (GURT) 1999: Language in Our Time

Georgetown University Round Table on Languages and Linguistics (GURT) 1999: Language in Our Time

Author: James E. Alatis

Publisher: Georgetown University Press

Published: 2001-09-07

Total Pages: 444

ISBN-13: 9781589018549

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Marking the return — after a two-year hiatus — of this annual collection of essays on linguistics and language education, the 1999 volume speaks to the most pressing social issues of our time. More than thirty contributors from around the world take up longstanding debates about language diversity, language standardization, and language policy. They tackle such controversial issues as the Official English movement, bilingual education, and ideological struggles over African American Vernacular English.


Book Synopsis Georgetown University Round Table on Languages and Linguistics (GURT) 1999: Language in Our Time by : James E. Alatis

Download or read book Georgetown University Round Table on Languages and Linguistics (GURT) 1999: Language in Our Time written by James E. Alatis and published by Georgetown University Press. This book was released on 2001-09-07 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marking the return — after a two-year hiatus — of this annual collection of essays on linguistics and language education, the 1999 volume speaks to the most pressing social issues of our time. More than thirty contributors from around the world take up longstanding debates about language diversity, language standardization, and language policy. They tackle such controversial issues as the Official English movement, bilingual education, and ideological struggles over African American Vernacular English.

Pragmatics in Practice

Pragmatics in Practice

Author: Jan-Ola Östman

Publisher: John Benjamins Publishing

Published: 2011-12-15

Total Pages: 340

ISBN-13: 902728914X

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The ten volumes of Handbook of Pragmatics Highlights focus on the most salient topics in the field of pragmatics, thereby attempting to divide up its wide interdisciplinary spectrum in a transparent and manageable way. While the other volumes select specific philosophical, cognitive, grammatical, social, cultural, discursive, variational, or interactional angles, this 9th volume focuses on what pragmatics is good for – beyond the very discipline of pragmatics as such. The chapters in the volume thus address the importance of taking a pragmatic perspective on traditional fields of applied linguistics (contrastive and error analysis, translation), and they address the core of pragmatics as the study of language use (with phenomena ranging from irony and emphasis to literacy and mass media, and with approaches to the function of language like rhetoric, stylistics, corpus analysis, and general semantics). The volume contains chapters not only on the spoken and written modes of communication, but also on signed language pragmatics and on computer-mediated communication. The impact and usefulness of taking a pragmatic perspective on language for a deeper understanding of clinical and rehabilitation practices has recently received ever more focus; in this volume, aspects of this direction of research are dealt with in the chapter on clinical pragmatics. In most of the chapters in the volume, ethics has a core role to play, not only in issues of authenticity in general in relation to research on language use, but also in issues that have a direct influence on the (linguistic) culture and society we live in, irrespective of whether we are part of a (linguistic) majority or a minority, or a minority within a minority: language policy and language planning, language ecology, and language in relation to legal matters. In all of these fields, we see the importance of research within pragmatics as a discipline dealing with how language influences our everyday lives. All in all, the volume presents different perspectives on how research in pragmatics not only can be put to practice, but how pragmatics is used as a tool to gain a better understanding of the world we live in.


Book Synopsis Pragmatics in Practice by : Jan-Ola Östman

Download or read book Pragmatics in Practice written by Jan-Ola Östman and published by John Benjamins Publishing. This book was released on 2011-12-15 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ten volumes of Handbook of Pragmatics Highlights focus on the most salient topics in the field of pragmatics, thereby attempting to divide up its wide interdisciplinary spectrum in a transparent and manageable way. While the other volumes select specific philosophical, cognitive, grammatical, social, cultural, discursive, variational, or interactional angles, this 9th volume focuses on what pragmatics is good for – beyond the very discipline of pragmatics as such. The chapters in the volume thus address the importance of taking a pragmatic perspective on traditional fields of applied linguistics (contrastive and error analysis, translation), and they address the core of pragmatics as the study of language use (with phenomena ranging from irony and emphasis to literacy and mass media, and with approaches to the function of language like rhetoric, stylistics, corpus analysis, and general semantics). The volume contains chapters not only on the spoken and written modes of communication, but also on signed language pragmatics and on computer-mediated communication. The impact and usefulness of taking a pragmatic perspective on language for a deeper understanding of clinical and rehabilitation practices has recently received ever more focus; in this volume, aspects of this direction of research are dealt with in the chapter on clinical pragmatics. In most of the chapters in the volume, ethics has a core role to play, not only in issues of authenticity in general in relation to research on language use, but also in issues that have a direct influence on the (linguistic) culture and society we live in, irrespective of whether we are part of a (linguistic) majority or a minority, or a minority within a minority: language policy and language planning, language ecology, and language in relation to legal matters. In all of these fields, we see the importance of research within pragmatics as a discipline dealing with how language influences our everyday lives. All in all, the volume presents different perspectives on how research in pragmatics not only can be put to practice, but how pragmatics is used as a tool to gain a better understanding of the world we live in.

Information Design

Information Design

Author: Alison Black

Publisher: Routledge

Published: 2017-01-12

Total Pages: 853

ISBN-13: 1317125282

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Information Design provides citizens, business and government with a means of presenting and interacting with complex information. It embraces applications from wayfinding and map reading to forms design; from website and screen layout to instruction. Done well it can communicate across languages and cultures, convey complicated instructions, even change behaviours. Information Design offers an authoritative guide to this important multidisciplinary subject. The book weaves design theory and methods with case studies of professional practice from leading information designers across the world. The heavily illustrated text is rigorous yet readable and offers a single, must-have, reference to anyone interested in information design or any of its related disciplines such as interaction design and information architecture, information graphics, document design, universal design, service design, map-making and wayfinding.


Book Synopsis Information Design by : Alison Black

Download or read book Information Design written by Alison Black and published by Routledge. This book was released on 2017-01-12 with total page 853 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information Design provides citizens, business and government with a means of presenting and interacting with complex information. It embraces applications from wayfinding and map reading to forms design; from website and screen layout to instruction. Done well it can communicate across languages and cultures, convey complicated instructions, even change behaviours. Information Design offers an authoritative guide to this important multidisciplinary subject. The book weaves design theory and methods with case studies of professional practice from leading information designers across the world. The heavily illustrated text is rigorous yet readable and offers a single, must-have, reference to anyone interested in information design or any of its related disciplines such as interaction design and information architecture, information graphics, document design, universal design, service design, map-making and wayfinding.

Handbook of Communication in the Legal Sphere

Handbook of Communication in the Legal Sphere

Author: Jacqueline Visconti

Publisher: Walter de Gruyter GmbH & Co KG

Published: 2018-09-24

Total Pages: 498

ISBN-13: 1614514666

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This volume explores communication and its implications on interpretation, vagueness, multilingualism, and multiculturalism. It investigates cross-cultural perspectives with original methods, models, and arguments emphasizing national, EU, and international perspectives. Both traditional fields of investigations along with an emerging new field (Legal Visual Studies) are discussed. Communication addresses the necessity of an ongoing interaction between jurilinguists and legal professionals. This interaction requires persuasive, convincing, and acceptable reasons in justifying transparency, visual analyses, and dialogue with the relevant audience. The book is divided into five complementary sections: Professional Legal Communication; Legal Language in a Multilingual and Multicultural Context; Legal Communication in the Courtroom; Laws on Language and Language Rights; and Visualizing Legal Communication. The book shows the diversity in the understanding and practicing of legal communication and paves the way to an interdisciplinary and cross-cultural operation in our common understanding of legal communication. This book is suitable for advanced students in Linguistics and Law, and for academics and researchers working in the field of Language and Law and jurilinguists.


Book Synopsis Handbook of Communication in the Legal Sphere by : Jacqueline Visconti

Download or read book Handbook of Communication in the Legal Sphere written by Jacqueline Visconti and published by Walter de Gruyter GmbH & Co KG. This book was released on 2018-09-24 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume explores communication and its implications on interpretation, vagueness, multilingualism, and multiculturalism. It investigates cross-cultural perspectives with original methods, models, and arguments emphasizing national, EU, and international perspectives. Both traditional fields of investigations along with an emerging new field (Legal Visual Studies) are discussed. Communication addresses the necessity of an ongoing interaction between jurilinguists and legal professionals. This interaction requires persuasive, convincing, and acceptable reasons in justifying transparency, visual analyses, and dialogue with the relevant audience. The book is divided into five complementary sections: Professional Legal Communication; Legal Language in a Multilingual and Multicultural Context; Legal Communication in the Courtroom; Laws on Language and Language Rights; and Visualizing Legal Communication. The book shows the diversity in the understanding and practicing of legal communication and paves the way to an interdisciplinary and cross-cultural operation in our common understanding of legal communication. This book is suitable for advanced students in Linguistics and Law, and for academics and researchers working in the field of Language and Law and jurilinguists.

Bureaucracy and Administration

Bureaucracy and Administration

Author: Ali Farazmand

Publisher: CRC Press

Published: 2009-06-23

Total Pages: 652

ISBN-13: 1420015222

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Bureaucracy is an age-old form of government that has survived since ancient times; it has provided order and persisted with durability, dependability, and stability. The popularity of the first edition of this book, entitled Handbook of Bureaucracy, is testimony to the endurance of bureaucratic institutions. Reflecting the accelerated globalizatio


Book Synopsis Bureaucracy and Administration by : Ali Farazmand

Download or read book Bureaucracy and Administration written by Ali Farazmand and published by CRC Press. This book was released on 2009-06-23 with total page 652 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bureaucracy is an age-old form of government that has survived since ancient times; it has provided order and persisted with durability, dependability, and stability. The popularity of the first edition of this book, entitled Handbook of Bureaucracy, is testimony to the endurance of bureaucratic institutions. Reflecting the accelerated globalizatio

Business, Government, and EU Accession

Business, Government, and EU Accession

Author: Elena A. Iankova

Publisher: Lexington Books

Published: 2009-04-16

Total Pages: 307

ISBN-13: 0739130579

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Business, Government, and EU Accession is a detailed study of how EU accession impacts the relationship between business and government in the acceding country. Iankova identifies three major mechanisms by which the EU has affected business-government interactions: first, the legal conditionalities and harmonization efforts for EU entry; second, the pre-accession and anticipated postaccession financial assistance with its specific priorities and requirements; and third, the capacity building and learning that arises from efforts to adapt to the EU conditionalities of membership. Through addressing the question of EU influence on in-country institutional relationships, Iankova is able to highlight patterns of Europeanization that develop in those relationships a result of the adaptational pressures of EU accession, and to trace the effectiveness of these adaptive relationship in facilitating the preparedness of an EU-acceding country for EU entry Using Bulgaria as a case study, she examines the mechanisms of these interactions and interrogates the effectiveness of existing models in facilitating national goals of EU accession, revealing difficulties with and resistances to applying an EU-designed model of institutional change in postcommunist regions.


Book Synopsis Business, Government, and EU Accession by : Elena A. Iankova

Download or read book Business, Government, and EU Accession written by Elena A. Iankova and published by Lexington Books. This book was released on 2009-04-16 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business, Government, and EU Accession is a detailed study of how EU accession impacts the relationship between business and government in the acceding country. Iankova identifies three major mechanisms by which the EU has affected business-government interactions: first, the legal conditionalities and harmonization efforts for EU entry; second, the pre-accession and anticipated postaccession financial assistance with its specific priorities and requirements; and third, the capacity building and learning that arises from efforts to adapt to the EU conditionalities of membership. Through addressing the question of EU influence on in-country institutional relationships, Iankova is able to highlight patterns of Europeanization that develop in those relationships a result of the adaptational pressures of EU accession, and to trace the effectiveness of these adaptive relationship in facilitating the preparedness of an EU-acceding country for EU entry Using Bulgaria as a case study, she examines the mechanisms of these interactions and interrogates the effectiveness of existing models in facilitating national goals of EU accession, revealing difficulties with and resistances to applying an EU-designed model of institutional change in postcommunist regions.