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Desde una perspectiva estrictamente empresarial, se abordan todos los elementos que deben ser tenidos en cuenta para mantener la fidelidad del cliente.
Book Synopsis Clientes contentos de verdad by : Joan Elias
Download or read book Clientes contentos de verdad written by Joan Elias and published by Grupo Planeta (GBS). This book was released on 2000 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Desde una perspectiva estrictamente empresarial, se abordan todos los elementos que deben ser tenidos en cuenta para mantener la fidelidad del cliente.
Book Synopsis Clientes contentos de verdad by : Joan Elías Monclús
Download or read book Clientes contentos de verdad written by Joan Elías Monclús and published by . This book was released on 1999 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Organizacion Atenta explica como tratar a los clientes. Con un lenguaje sencillo y estructurado de forma agil, Joan Elias ofrece consejos para aquellas personas y organizaciones que trabajan diariamente en contacto con sus clientes. Es una obra practica y necesaria para aquellas empresas que su mayor patrimonio es tener a sus clientes satisfechos. La particular vision de los vendedores en la mejora de la calidad de la Atencion al Cliente y, sobre todo, el capitulo de las "Enfermedades" del Personal de Contacto (Caperucita Roja, Acumular Atencion, El Sindrome Horario, etc.), es una reflexion sobre actitudes negativas que, planteadas con originalidad, dificilmente le dejaran de sorprender. En esta segunda edicion se han incluido nuevas "Enfermedades" del Personal de Contacto. Con los consejos de Organizacion Atenta sera capaz de preparar a su empresa para tener Clientes Contentos.
Book Synopsis Organización atenta by : Joan Elías
Download or read book Organización atenta written by Joan Elías and published by Grupo Planeta (GBS). This book was released on 2007-11 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizacion Atenta explica como tratar a los clientes. Con un lenguaje sencillo y estructurado de forma agil, Joan Elias ofrece consejos para aquellas personas y organizaciones que trabajan diariamente en contacto con sus clientes. Es una obra practica y necesaria para aquellas empresas que su mayor patrimonio es tener a sus clientes satisfechos. La particular vision de los vendedores en la mejora de la calidad de la Atencion al Cliente y, sobre todo, el capitulo de las "Enfermedades" del Personal de Contacto (Caperucita Roja, Acumular Atencion, El Sindrome Horario, etc.), es una reflexion sobre actitudes negativas que, planteadas con originalidad, dificilmente le dejaran de sorprender. En esta segunda edicion se han incluido nuevas "Enfermedades" del Personal de Contacto. Con los consejos de Organizacion Atenta sera capaz de preparar a su empresa para tener Clientes Contentos.
Book Synopsis 50 reglas para mantener contentos a sus clientes by : Fred C. Poppe
Download or read book 50 reglas para mantener contentos a sus clientes written by Fred C. Poppe and published by . This book was released on 1988 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Esta historia, está llena de duros y desgraciados acontecimientos, pero también, es una historia llena de dulzura, felicidad y sosiego, de acuerdo con los tiempos, que en cada momento acontecían; creo que es una historia donde el lector puede sentirse reconfortado, feliz y hasta identificado en muchos de los puntos de vista. Son muchas las cosas que han ocurrido, en este y otros países, que la gente se ha olvidado; si todos y cada uno de nosotros, echáramos de vez en cuando la vista atrás para recordar, quienes fueron nuestros ancestros. De donde procedemos y de quien. Como fuimos. Como somos y en qué nos hemos convertido; podéis tener la seguridad, de que todos y cada uno de nosotros, seríamos mucho más ricos en valores humanos; valores estos de los cuales cada día carecemos más. La historia de los pueblos y la propia de cada uno de nosotros, es el legado más valioso, que el ser humano puede tener.
Book Synopsis El Placer de Tan Malos Tiempos by : Andrés Rodriguez Robles
Download or read book El Placer de Tan Malos Tiempos written by Andrés Rodriguez Robles and published by Palibrio. This book was released on 2012-10 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Esta historia, está llena de duros y desgraciados acontecimientos, pero también, es una historia llena de dulzura, felicidad y sosiego, de acuerdo con los tiempos, que en cada momento acontecían; creo que es una historia donde el lector puede sentirse reconfortado, feliz y hasta identificado en muchos de los puntos de vista. Son muchas las cosas que han ocurrido, en este y otros países, que la gente se ha olvidado; si todos y cada uno de nosotros, echáramos de vez en cuando la vista atrás para recordar, quienes fueron nuestros ancestros. De donde procedemos y de quien. Como fuimos. Como somos y en qué nos hemos convertido; podéis tener la seguridad, de que todos y cada uno de nosotros, seríamos mucho más ricos en valores humanos; valores estos de los cuales cada día carecemos más. La historia de los pueblos y la propia de cada uno de nosotros, es el legado más valioso, que el ser humano puede tener.
Download or read book Books in Print Supplement written by and published by . This book was released on 2002 with total page 2576 pages. Available in PDF, EPUB and Kindle. Book excerpt:
This new edition of the Modern Spanish Grammar: A Practical Guide is an innovative reference guide to Spanish, combining traditional and function-based grammar in a single volume.
Book Synopsis Modern Spanish Grammar by : Christopher Pountain
Download or read book Modern Spanish Grammar written by Christopher Pountain and published by Routledge. This book was released on 2004-06 with total page 461 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition of the Modern Spanish Grammar: A Practical Guide is an innovative reference guide to Spanish, combining traditional and function-based grammar in a single volume.
Book Synopsis 825 días de Vuelta al Mundo by : Elena Toscano Jaen
Download or read book 825 días de Vuelta al Mundo written by Elena Toscano Jaen and published by Lulu.com. This book was released on with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Caminos 3 offers students complete preparation for GCSE/Standard Grade through full coverage of all five Areas of Experience, Grades A*-G. Mixed abilities are catered for in one carefully structured Student's Book by the use of symbols to indicate differentiated activities. Student motivation is encouraged through the use of material appropriate for the 14-16 year age group in both content and style. Full support for the teacher is provided through detailed notes, National Curriculum cross referencing, tapescripts and answers as well as general teaching advice. Student's Book and worksheet activities are supported by 7 cassettes of audio material.
Book Synopsis Caminos 3 by : Niobe O'Connor
Download or read book Caminos 3 written by Niobe O'Connor and published by Nelson Thornes. This book was released on 1998-10 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Caminos 3 offers students complete preparation for GCSE/Standard Grade through full coverage of all five Areas of Experience, Grades A*-G. Mixed abilities are catered for in one carefully structured Student's Book by the use of symbols to indicate differentiated activities. Student motivation is encouraged through the use of material appropriate for the 14-16 year age group in both content and style. Full support for the teacher is provided through detailed notes, National Curriculum cross referencing, tapescripts and answers as well as general teaching advice. Student's Book and worksheet activities are supported by 7 cassettes of audio material.
`This book is useful for students and lecturers of early childhood. It provides concise overviews of relevant research of early childhood development, theories of play and can be utilised as a contemporary, reference book by a range of professionals′ - Debate `The chapter on young children becoming symbol users make a valuable contribution to the literature, and I shall be inspired and haunted in equal measure by the plea that epitomises this book and its story′ - Marian Whitehead, Early Years `It′s an excellent and easy-to-read text to read, blending theory and research with practice. Each chapter format is clear, with the key themes outlined at the beginning the main body, followed by useful and thought-provoking questions for good practice to ponder and relevant further reading at the end′ - Nursery World ` Tina Bruce clearly loves children and delights in their development. She has produced an academic work which is both sensitive and stimulating but decidedly unpreachy′ - Kirsty Wark, Broadcaster This book shows how adults can support children and actively help them develop their learning in early childhood. Drawing on traditional approaches as well as recent research and theories, Tina Bruce shows the need for balance in early years education and care between the biological and socio-cultural aspects of the development of learning. The book includes a wide range of examples from practitioners, including nursery teachers, health visitors, and community workers. Features include: - what does it mean to develop learning ? - learning by doing real things - how language helps - creativity and imagination - diversity and inclusion. This book is essential for students, practitioners and tutors of Foundation Degrees and Early Childhood Studies Degrees. The 0-8 series edited by Tina Bruce, deals with essential themes in early childhood, which concern practitioners, parents and children. Titles in the 0-8 series Marian Whitehead: Developing Language and Literacy with Young Children Second Edition Rosemary Roberts: Self-Esteem and Early Learning Second Edition Cath Arnold: Child Development and Learning 2-5 - Georgia′s Story Pat Gura: Resources for Early Learning Chris Pascal and Tony Bertram: Effective Early Learning: Case Studies in Improvement Mollie Davies: Movement and Dance Second Edition John Mathews: Drawing and Painting Second Edition
Book Synopsis Developing Learning in Early Childhood by : Tina Bruce
Download or read book Developing Learning in Early Childhood written by Tina Bruce and published by SAGE Publications Limited. This book was released on 2004-02-17 with total page 868 pages. Available in PDF, EPUB and Kindle. Book excerpt: `This book is useful for students and lecturers of early childhood. It provides concise overviews of relevant research of early childhood development, theories of play and can be utilised as a contemporary, reference book by a range of professionals′ - Debate `The chapter on young children becoming symbol users make a valuable contribution to the literature, and I shall be inspired and haunted in equal measure by the plea that epitomises this book and its story′ - Marian Whitehead, Early Years `It′s an excellent and easy-to-read text to read, blending theory and research with practice. Each chapter format is clear, with the key themes outlined at the beginning the main body, followed by useful and thought-provoking questions for good practice to ponder and relevant further reading at the end′ - Nursery World ` Tina Bruce clearly loves children and delights in their development. She has produced an academic work which is both sensitive and stimulating but decidedly unpreachy′ - Kirsty Wark, Broadcaster This book shows how adults can support children and actively help them develop their learning in early childhood. Drawing on traditional approaches as well as recent research and theories, Tina Bruce shows the need for balance in early years education and care between the biological and socio-cultural aspects of the development of learning. The book includes a wide range of examples from practitioners, including nursery teachers, health visitors, and community workers. Features include: - what does it mean to develop learning ? - learning by doing real things - how language helps - creativity and imagination - diversity and inclusion. This book is essential for students, practitioners and tutors of Foundation Degrees and Early Childhood Studies Degrees. The 0-8 series edited by Tina Bruce, deals with essential themes in early childhood, which concern practitioners, parents and children. Titles in the 0-8 series Marian Whitehead: Developing Language and Literacy with Young Children Second Edition Rosemary Roberts: Self-Esteem and Early Learning Second Edition Cath Arnold: Child Development and Learning 2-5 - Georgia′s Story Pat Gura: Resources for Early Learning Chris Pascal and Tony Bertram: Effective Early Learning: Case Studies in Improvement Mollie Davies: Movement and Dance Second Edition John Mathews: Drawing and Painting Second Edition