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Co-creating Digital Public Services for an Ageing Society

Author: Juliane Jarke

Publisher: Springer Nature

Published: 2020-09-14

Total Pages: 241

ISBN-13: 3030528731

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This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.

Book Synopsis Co-creating Digital Public Services for an Ageing Society by : Juliane Jarke

Download or read book Co-creating Digital Public Services for an Ageing Society written by Juliane Jarke and published by Springer Nature. This book was released on 2020-09-14 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.

Co-creating Digital Public Services for an Ageing Society

Author: Juliane Jarke

Publisher:

Published: 2021

Total Pages: 0

ISBN-13: 9783030528744

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This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project's governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.

Book Synopsis Co-creating Digital Public Services for an Ageing Society by : Juliane Jarke

Download or read book Co-creating Digital Public Services for an Ageing Society written by Juliane Jarke and published by . This book was released on 2021 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project's governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.

Digital Transformations in Care for Older People

Author: Helena Hirvonen

Publisher: Routledge

Published: 2021-11-29

Total Pages: 159

ISBN-13: 1000482782

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The book investigates digitalisation in care for older people by giving insight into service users’ and professionals’ opportunities to digital agency in the context of European welfare states. With a focus on service users and providers experiences of digital care, the contributions address the manifold and often contradictory consequences of active ageing policies and innovation programmes. To assess digital agency of older people, ageism and co-creation in the innovation processes as well the use of digital platforms are addressed, while care professionals’ digital agency is examined through empirical cases that focus on the interaction between human and non-human actors in long-term care services, the temporality and spatiality of care, and the organisational requirements for successful implementation of digital technologies. From a variety of conceptual and theoretical viewpoints, the chapters provide a comprehensive and timely overview of ways to address the phenomena of ageing and digitalisation. The book provides critical vantage points to academic readership, health and social care professionals, policymakers, other stakeholders as well as the general audience on the effects of digitalisation in care for older people. "The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license. The Open Access fee was funded by University of Jyvaskyla, Finland."

Book Synopsis Digital Transformations in Care for Older People by : Helena Hirvonen

Download or read book Digital Transformations in Care for Older People written by Helena Hirvonen and published by Routledge. This book was released on 2021-11-29 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book investigates digitalisation in care for older people by giving insight into service users’ and professionals’ opportunities to digital agency in the context of European welfare states. With a focus on service users and providers experiences of digital care, the contributions address the manifold and often contradictory consequences of active ageing policies and innovation programmes. To assess digital agency of older people, ageism and co-creation in the innovation processes as well the use of digital platforms are addressed, while care professionals’ digital agency is examined through empirical cases that focus on the interaction between human and non-human actors in long-term care services, the temporality and spatiality of care, and the organisational requirements for successful implementation of digital technologies. From a variety of conceptual and theoretical viewpoints, the chapters provide a comprehensive and timely overview of ways to address the phenomena of ageing and digitalisation. The book provides critical vantage points to academic readership, health and social care professionals, policymakers, other stakeholders as well as the general audience on the effects of digitalisation in care for older people. "The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license. The Open Access fee was funded by University of Jyvaskyla, Finland."

Leading Public Sector Innovation

Author: Christian Bason

Publisher: Policy Press

Published: 2010

Total Pages: 290

ISBN-13: 1847426336

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In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems? Leading Public Sector Innovation shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business. Through inspiring global case studies and practical examples, the book addresses the key triggers of public sector innovation. It shares new tools for citizen involvement through design thinking and ethnographic research, and pinpoints the leadership roles needed to drive innovation at all levels of government. Leading Public Sector Innovation is essential reading for public managers and staff, social innovators, business partners, researchers, consultants and others with a stake in the public sector of tomorrow.

Book Synopsis Leading Public Sector Innovation by : Christian Bason

Download or read book Leading Public Sector Innovation written by Christian Bason and published by Policy Press. This book was released on 2010 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems? Leading Public Sector Innovation shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business. Through inspiring global case studies and practical examples, the book addresses the key triggers of public sector innovation. It shares new tools for citizen involvement through design thinking and ethnographic research, and pinpoints the leadership roles needed to drive innovation at all levels of government. Leading Public Sector Innovation is essential reading for public managers and staff, social innovators, business partners, researchers, consultants and others with a stake in the public sector of tomorrow.

Co-Production and Co-Creation

Author: Taco Brandsen

Publisher: Routledge

Published: 2018-03-15

Total Pages: 291

ISBN-13: 1351792563

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Co-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the agenda of policymakers, as interest in citizen participation has more generally soared. Expectations are high and it is regarded as a possible solution to the public sector’s decreased legitimacy and dwindling resources, by accessing more of society’s capacities. In addition, it is seen as part of a more general drive to reinvigorate voluntary participation and strengthen social cohesion in an increasingly fragmented and individualized society. "Co-Production and Co-Creation: Engaging Citizens in Public Services" offers a systematic and comprehensive theoretical and empirical examination of the concepts of co-production and co-creation and their application in practice. It shows the latest state of knowledge on the topic and will be of interest both to students at an advanced level, academics and reflective practitioners. It addresses the topics with regard to co-production and co-creation and will be of interest to researchers, academics, policymakers, and students in the fields of public administration, business administration, economics, political science, public management, political science service management, sociology and voluntary sector studies.

Book Synopsis Co-Production and Co-Creation by : Taco Brandsen

Download or read book Co-Production and Co-Creation written by Taco Brandsen and published by Routledge. This book was released on 2018-03-15 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: Co-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the agenda of policymakers, as interest in citizen participation has more generally soared. Expectations are high and it is regarded as a possible solution to the public sector’s decreased legitimacy and dwindling resources, by accessing more of society’s capacities. In addition, it is seen as part of a more general drive to reinvigorate voluntary participation and strengthen social cohesion in an increasingly fragmented and individualized society. "Co-Production and Co-Creation: Engaging Citizens in Public Services" offers a systematic and comprehensive theoretical and empirical examination of the concepts of co-production and co-creation and their application in practice. It shows the latest state of knowledge on the topic and will be of interest both to students at an advanced level, academics and reflective practitioners. It addresses the topics with regard to co-production and co-creation and will be of interest to researchers, academics, policymakers, and students in the fields of public administration, business administration, economics, political science, public management, political science service management, sociology and voluntary sector studies.

Social Exclusion in Later Life

Author: Kieran Walsh

Publisher: Springer Nature

Published: 2021-03-30

Total Pages: 450

ISBN-13: 3030514064

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Drawing on interdisciplinary, cross-national perspectives, this open access book contributes to the development of a coherent scientific discourse on social exclusion of older people. The book considers five domains of exclusion (services; economic; social relations; civic and socio-cultural; and community and spatial domains), with three chapters dedicated to analysing different dimensions of each exclusion domain. The book also examines the interrelationships between different forms of exclusion, and how outcomes and processes of different kinds of exclusion can be related to one another. In doing so, major cross-cutting themes, such as rights and identity, inclusive service infrastructures, and displacement of marginalised older adult groups, are considered. Finally, in a series of chapters written by international policy stakeholders and policy researchers, the book analyses key policies relevant to social exclusion and older people, including debates linked to sustainable development, EU policy and social rights, welfare and pensions systems, and planning and development. The book’s approach helps to illuminate the comprehensive multidimensionality of social exclusion, and provides insight into the relative nature of disadvantage in later life. With 77 contributors working across 28 nations, the book presents a forward-looking research agenda for social exclusion amongst older people, and will be an important resource for students, researchers and policy stakeholders working on ageing.

Book Synopsis Social Exclusion in Later Life by : Kieran Walsh

Download or read book Social Exclusion in Later Life written by Kieran Walsh and published by Springer Nature. This book was released on 2021-03-30 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on interdisciplinary, cross-national perspectives, this open access book contributes to the development of a coherent scientific discourse on social exclusion of older people. The book considers five domains of exclusion (services; economic; social relations; civic and socio-cultural; and community and spatial domains), with three chapters dedicated to analysing different dimensions of each exclusion domain. The book also examines the interrelationships between different forms of exclusion, and how outcomes and processes of different kinds of exclusion can be related to one another. In doing so, major cross-cutting themes, such as rights and identity, inclusive service infrastructures, and displacement of marginalised older adult groups, are considered. Finally, in a series of chapters written by international policy stakeholders and policy researchers, the book analyses key policies relevant to social exclusion and older people, including debates linked to sustainable development, EU policy and social rights, welfare and pensions systems, and planning and development. The book’s approach helps to illuminate the comprehensive multidimensionality of social exclusion, and provides insight into the relative nature of disadvantage in later life. With 77 contributors working across 28 nations, the book presents a forward-looking research agenda for social exclusion amongst older people, and will be an important resource for students, researchers and policy stakeholders working on ageing.

Ageing in Society

Author: John Bond

Publisher: SAGE

Published: 2007-02-22

Total Pages: 379

ISBN-13: 1848607245

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`Ageing in Society brings forth exciting new questions, fresh perspectives, and a necessary critical approach to key issues - this is indeed an authoritative introduction. The authors not only have made significant contributions to gerontology, but offer the reader considerations for what could be, not just what is, the design of old age in society. The book will inform students in ways that so many texts in the area, satisfied with comfortable bromides, do not′ - Jaber Gubrium, Editor of Journal of Aging Studies, University of Missouri-Columbia `This completely revised Third Edition of Ageing in Society presents one of the most comprehensive pictures of ageing today. Emphasising the dual processes of ageing societies and the experience of ageing, the book offers the reader - student or researcher alike - cogent discussions of the most up to date perspectives and evidence available. The contributors are all leading experts in their fields - comprising a range of important disciplines as they apply to ageing. Ageing in Society is a cutting edge text on one of the most important subjects facing the modern world - a must for all students of ageing′ - Mike Bury, Emeritus Professor of Sociology, University of London `The Third Edition of the comprehensive textbook Ageing in Society extends its scope to include continental Europe, allowing broader as well as deeper insights into recent trends in gerontology. Gerontologists and practitioners are urged not to stop reading before they have reached the insightful last chapter "Ageing into the future"!′ - Professor Dorly Deeg, Editor-in-Chief European Journal of Ageing The Third Edition of this popular and widely-used text provides a comprehensive introduction to the study of ageing, exploring the key theories, concepts and methods which the behavioural and social sciences contribute to the subject. Thoroughly revised and updated, Ageing in Society reflects new trends in gerontology, incorporating recent developments in theory and research as well as major international and interdisciplinary perspectives. A new chapter on cognitive ageing has been added and key themes, such as social protection, retirement, health and illness, and cultural images of old age are also critically examined. Ageing in Society was developed by the British Society of Gerontology to fulfil the need for an authoritative introduction to social gerontology. As such, it is an ideal resource for students and lecturers in the social and behavioural sciences, as well as for students and practitioners in health and social care.

Book Synopsis Ageing in Society by : John Bond

Download or read book Ageing in Society written by John Bond and published by SAGE. This book was released on 2007-02-22 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: `Ageing in Society brings forth exciting new questions, fresh perspectives, and a necessary critical approach to key issues - this is indeed an authoritative introduction. The authors not only have made significant contributions to gerontology, but offer the reader considerations for what could be, not just what is, the design of old age in society. The book will inform students in ways that so many texts in the area, satisfied with comfortable bromides, do not′ - Jaber Gubrium, Editor of Journal of Aging Studies, University of Missouri-Columbia `This completely revised Third Edition of Ageing in Society presents one of the most comprehensive pictures of ageing today. Emphasising the dual processes of ageing societies and the experience of ageing, the book offers the reader - student or researcher alike - cogent discussions of the most up to date perspectives and evidence available. The contributors are all leading experts in their fields - comprising a range of important disciplines as they apply to ageing. Ageing in Society is a cutting edge text on one of the most important subjects facing the modern world - a must for all students of ageing′ - Mike Bury, Emeritus Professor of Sociology, University of London `The Third Edition of the comprehensive textbook Ageing in Society extends its scope to include continental Europe, allowing broader as well as deeper insights into recent trends in gerontology. Gerontologists and practitioners are urged not to stop reading before they have reached the insightful last chapter "Ageing into the future"!′ - Professor Dorly Deeg, Editor-in-Chief European Journal of Ageing The Third Edition of this popular and widely-used text provides a comprehensive introduction to the study of ageing, exploring the key theories, concepts and methods which the behavioural and social sciences contribute to the subject. Thoroughly revised and updated, Ageing in Society reflects new trends in gerontology, incorporating recent developments in theory and research as well as major international and interdisciplinary perspectives. A new chapter on cognitive ageing has been added and key themes, such as social protection, retirement, health and illness, and cultural images of old age are also critically examined. Ageing in Society was developed by the British Society of Gerontology to fulfil the need for an authoritative introduction to social gerontology. As such, it is an ideal resource for students and lecturers in the social and behavioural sciences, as well as for students and practitioners in health and social care.

AGEING SOCIETIES

Author: Sarah Harper

Publisher: Routledge

Published: 2014-05-01

Total Pages: 376

ISBN-13: 1444119354

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Demographic ageing is a reality - within 25 years half the population of Western Europe will be over 50, one quarter over 65, and the Less Developed Countries will contain one billion elderly people. Ageing Societies examines the myths, challenges and opportunities behind these figures. Ageing Societies explores three areas: § the growing necessity for extending economic activity into later life and the implications of societal ageing for the intergenerational contract and the provision of social security § the changes in modern families and the implications the changes have for the provision of support and care for the ageing population § the biggest demographic challenge of all: ageing in the Less Developed Countries where there is little or no infrastructure to provide long-term care or social security. Combining bio-demography, sociology, economics and development studies, Ageing Societies highlights the opportunities of an ageing population for a mature society. Age-integrated and flexible workforces, increased labour mobility, intergenerational integration, age equality and politically stable age-integrated societies are the potential benefits of a demography which will be with us for the majority of this century.

Book Synopsis AGEING SOCIETIES by : Sarah Harper

Download or read book AGEING SOCIETIES written by Sarah Harper and published by Routledge. This book was released on 2014-05-01 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Demographic ageing is a reality - within 25 years half the population of Western Europe will be over 50, one quarter over 65, and the Less Developed Countries will contain one billion elderly people. Ageing Societies examines the myths, challenges and opportunities behind these figures. Ageing Societies explores three areas: § the growing necessity for extending economic activity into later life and the implications of societal ageing for the intergenerational contract and the provision of social security § the changes in modern families and the implications the changes have for the provision of support and care for the ageing population § the biggest demographic challenge of all: ageing in the Less Developed Countries where there is little or no infrastructure to provide long-term care or social security. Combining bio-demography, sociology, economics and development studies, Ageing Societies highlights the opportunities of an ageing population for a mature society. Age-integrated and flexible workforces, increased labour mobility, intergenerational integration, age equality and politically stable age-integrated societies are the potential benefits of a demography which will be with us for the majority of this century.

Co-Creation in Theory and Practice

Author: Horvath, Christina

Publisher: Policy Press

Published: 2020-09-09

Total Pages: 322

ISBN-13: 144735396X

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This innovative book provides a critical analysis of diverse experiences of Co-creation in neighbourhood settings across the Global North and Global South. A unique collection of international researchers, artists and activists explore how creative, arts-based methods of community engagement can help tackle marginalisation and stigmatisation, whilst empowering communities to effect positive change towards more socially just cities. Focusing on community collaboration, arts practice, and knowledge sharing, this book proposes various methods of Co-Creation for community engagement and assesses the effectiveness of different practices in highlighting, challenging, and reversing issues that most affect urban cohesion in contemporary cities.

Book Synopsis Co-Creation in Theory and Practice by : Horvath, Christina

Download or read book Co-Creation in Theory and Practice written by Horvath, Christina and published by Policy Press. This book was released on 2020-09-09 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: This innovative book provides a critical analysis of diverse experiences of Co-creation in neighbourhood settings across the Global North and Global South. A unique collection of international researchers, artists and activists explore how creative, arts-based methods of community engagement can help tackle marginalisation and stigmatisation, whilst empowering communities to effect positive change towards more socially just cities. Focusing on community collaboration, arts practice, and knowledge sharing, this book proposes various methods of Co-Creation for community engagement and assesses the effectiveness of different practices in highlighting, challenging, and reversing issues that most affect urban cohesion in contemporary cities.