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If you want to grasp the full length and breadth of the rapidly developing computer telephony field, this book is the place to start. Author Richard Grigonis thoroughly explains even the most abstruse ideas in a concise manner that is aimed at all kinds of readers -- students, business executives, telecom managers, call center supervisors or entrepreneurial developers. Each encyclopedia entry is both an adroit explanation of computer telephony technology and a buyer's guide-like discussion of real-world products based upon technology currently available for business and residential communications solutions. ;
Book Synopsis Computer Telephony Encyclopedia by : Richard Grigonis
Download or read book Computer Telephony Encyclopedia written by Richard Grigonis and published by CRC Press. This book was released on 2000-01-08 with total page 800 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you want to grasp the full length and breadth of the rapidly developing computer telephony field, this book is the place to start. Author Richard Grigonis thoroughly explains even the most abstruse ideas in a concise manner that is aimed at all kinds of readers -- students, business executives, telecom managers, call center supervisors or entrepreneurial developers. Each encyclopedia entry is both an adroit explanation of computer telephony technology and a buyer's guide-like discussion of real-world products based upon technology currently available for business and residential communications solutions. ;
The book discusses some basics about computer security and some of the strategies that personal computer users take to try to keep their machine safe. It also discusses the dangers that many people and governments face from people misusing computer resources and some of the strategies that the United States Federal Government is taking to help keep its citizens safe. The book also robotics used from a distance to help disabled people recreate and work across countries.
Book Synopsis Computer Security and Telerobotics for Everyone by : Eamon P. Doherty Ph.D.
Download or read book Computer Security and Telerobotics for Everyone written by Eamon P. Doherty Ph.D. and published by AuthorHouse. This book was released on 2005-11-22 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book discusses some basics about computer security and some of the strategies that personal computer users take to try to keep their machine safe. It also discusses the dangers that many people and governments face from people misusing computer resources and some of the strategies that the United States Federal Government is taking to help keep its citizens safe. The book also robotics used from a distance to help disabled people recreate and work across countries.
The rise of mobile phones has brought about a new era of technological attachment as an increasing number of people rely on their personal mobile devices to conduct their daily activities. Due to the ubiquitous nature of mobile phones, the impact of these devices on human behavior, interaction, and cognition has become a widely studied topic. The Encyclopedia of Mobile Phone Behavior is an authoritative source for scholarly research on the use of mobile phones and how these devices are revolutionizing the way individuals learn, work, and interact with one another. Featuring exhaustive coverage on a variety of topics relating to mobile phone use, behavior, and the impact of mobile devices on society and human interaction, this multi-volume encyclopedia is an essential reference source for students, researchers, IT specialists, and professionals seeking current research on the use and impact of mobile technologies on contemporary culture.
Book Synopsis Encyclopedia of Mobile Phone Behavior by : Yan, Zheng
Download or read book Encyclopedia of Mobile Phone Behavior written by Yan, Zheng and published by IGI Global. This book was released on 2015-03-31 with total page 1542 pages. Available in PDF, EPUB and Kindle. Book excerpt: The rise of mobile phones has brought about a new era of technological attachment as an increasing number of people rely on their personal mobile devices to conduct their daily activities. Due to the ubiquitous nature of mobile phones, the impact of these devices on human behavior, interaction, and cognition has become a widely studied topic. The Encyclopedia of Mobile Phone Behavior is an authoritative source for scholarly research on the use of mobile phones and how these devices are revolutionizing the way individuals learn, work, and interact with one another. Featuring exhaustive coverage on a variety of topics relating to mobile phone use, behavior, and the impact of mobile devices on society and human interaction, this multi-volume encyclopedia is an essential reference source for students, researchers, IT specialists, and professionals seeking current research on the use and impact of mobile technologies on contemporary culture.
The Digital Hand, Volume 2, is a historical survey of how computers and telecommunications have been deployed in over a dozen industries in the financial, telecommunications, media and entertainment sectors over the past half century. It is past of a sweeping three-volume description of how management in some forty industries embraced the computer and changed the American economy. Computers have fundamentally changed the nature of work in America. However it is difficult to grasp the full extent of these changes and their implications for the future of business. To begin the long process of understanding the effects of computing in American business, we need to know the history of how computers were first used, by whom and why. In this, the second volume of The Digital Hand, James W. Cortada combines detailed analysis with narrative history to provide a broad overview of computing's and telecomunications' role in over a dozen industries, ranging from Old Economy sectors like finance and publishing to New Economy sectors like digital photography and video games. He also devotes considerable attention to the rapidly changing media and entertainment industries which are now some of the most technologically advanced in the American economy. Beginning in 1950, when commercial applications of digital technology began to appear, Cortada examines the ways different industries adopted new technologies, as well as the ways their innovative applications influenced other industries and the US economy as a whole. He builds on the surveys presented in the first volume of the series, which examined sixteen manufacturing, process, transportation, wholesale and retail industries. In addition to this account, of computers' impact on industries, Cortada also demonstrates how industries themselves influenced the nature of digital technology. Managers, historians and others interested in the history of modern business will appreciate this historical analysis of digital technology's many roles and future possibilities in an wide array of industries. The Digital Hand provides a detailed picture of what the infrastructure of the Information Age really looks like and how we got there.
Book Synopsis The Digital Hand by : James W. Cortada
Download or read book The Digital Hand written by James W. Cortada and published by Oxford University Press. This book was released on 2005-11-03 with total page 656 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Digital Hand, Volume 2, is a historical survey of how computers and telecommunications have been deployed in over a dozen industries in the financial, telecommunications, media and entertainment sectors over the past half century. It is past of a sweeping three-volume description of how management in some forty industries embraced the computer and changed the American economy. Computers have fundamentally changed the nature of work in America. However it is difficult to grasp the full extent of these changes and their implications for the future of business. To begin the long process of understanding the effects of computing in American business, we need to know the history of how computers were first used, by whom and why. In this, the second volume of The Digital Hand, James W. Cortada combines detailed analysis with narrative history to provide a broad overview of computing's and telecomunications' role in over a dozen industries, ranging from Old Economy sectors like finance and publishing to New Economy sectors like digital photography and video games. He also devotes considerable attention to the rapidly changing media and entertainment industries which are now some of the most technologically advanced in the American economy. Beginning in 1950, when commercial applications of digital technology began to appear, Cortada examines the ways different industries adopted new technologies, as well as the ways their innovative applications influenced other industries and the US economy as a whole. He builds on the surveys presented in the first volume of the series, which examined sixteen manufacturing, process, transportation, wholesale and retail industries. In addition to this account, of computers' impact on industries, Cortada also demonstrates how industries themselves influenced the nature of digital technology. Managers, historians and others interested in the history of modern business will appreciate this historical analysis of digital technology's many roles and future possibilities in an wide array of industries. The Digital Hand provides a detailed picture of what the infrastructure of the Information Age really looks like and how we got there.
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
Book Synopsis Designing the Best Call Center for Your Business by : Brendan Read
Download or read book Designing the Best Call Center for Your Business written by Brendan Read and published by CRC Press. This book was released on 2005-01-02 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t
Book Synopsis The Complete Guide to Customer Support by : Joe Fleischer
Download or read book The Complete Guide to Customer Support written by Joe Fleischer and published by CRC Press. This book was released on 2002-01-04 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t
Readings in Multimedia Computing and Networking captures the broad areas of research and developments in this burgeoning field, distills the key findings, and makes them accessible to professionals, researchers, and students alike. For the first time, the most influential and innovative papers on these topics are presented in a cohesive form, giving shape to the diverse area of multimedia computing. The seminal moments are recorded by a dozen visionaries in the field and each contributing editor provides a context for their area of research by way of a thoughtful, focused chapter introduction. The volume editors, Kevin Jeffay and HongJiang Zhang, offer further incisive interpretations of past and present developments in this area, including those within media and content processing, operating systems, and networking support for multimedia. This book will provide you with a sound understanding of the theoretical and practical issues at work in the field's continuing evolution. * Offers an in-depth look at the technical challenges in multimedia and provides real and potential solutions that promise to expand the role of multimedia in business, entertainment, and education.* Examines in Part One issues at the heart of multimedia processes: the means by which multimedia data are coded, compressed, indexed, retrieved, and otherwise manipulated.* Examines in Part Two the accommodation of these processes by storage systems, operating systems, network protocols, and applications.* Written by leading researchers, the introductions give shape to a field that is continually defining itself and place the key research findings in context to those who need to understand the state-of-the art developments.
Book Synopsis Readings in Multimedia Computing and Networking by : Kevin Jeffay
Download or read book Readings in Multimedia Computing and Networking written by Kevin Jeffay and published by Elsevier. This book was released on 2001-08-10 with total page 885 pages. Available in PDF, EPUB and Kindle. Book excerpt: Readings in Multimedia Computing and Networking captures the broad areas of research and developments in this burgeoning field, distills the key findings, and makes them accessible to professionals, researchers, and students alike. For the first time, the most influential and innovative papers on these topics are presented in a cohesive form, giving shape to the diverse area of multimedia computing. The seminal moments are recorded by a dozen visionaries in the field and each contributing editor provides a context for their area of research by way of a thoughtful, focused chapter introduction. The volume editors, Kevin Jeffay and HongJiang Zhang, offer further incisive interpretations of past and present developments in this area, including those within media and content processing, operating systems, and networking support for multimedia. This book will provide you with a sound understanding of the theoretical and practical issues at work in the field's continuing evolution. * Offers an in-depth look at the technical challenges in multimedia and provides real and potential solutions that promise to expand the role of multimedia in business, entertainment, and education.* Examines in Part One issues at the heart of multimedia processes: the means by which multimedia data are coded, compressed, indexed, retrieved, and otherwise manipulated.* Examines in Part Two the accommodation of these processes by storage systems, operating systems, network protocols, and applications.* Written by leading researchers, the introductions give shape to a field that is continually defining itself and place the key research findings in context to those who need to understand the state-of-the art developments.
Busy decision-makers need the specifics quickly, without plowing through details that do not affect the economics of a project. Telecommunications Cost Management presents the key facts up front, with sample calculations for broadband, local access, equipment, and service alternatives. It provides a blueprint for cost reduction across all major technologies - from frame relay to IP telephony to contract recommendations. The text presents scenarios showing the effect of different architectural strategies for both voice and data communications. An Architectural Review lists alternatives to the traditional PBX and discusses how to minimize local access costs.
Book Synopsis Telecommunications Cost Management by : Brian Dimarsico
Download or read book Telecommunications Cost Management written by Brian Dimarsico and published by CRC Press. This book was released on 2002-09-17 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Busy decision-makers need the specifics quickly, without plowing through details that do not affect the economics of a project. Telecommunications Cost Management presents the key facts up front, with sample calculations for broadband, local access, equipment, and service alternatives. It provides a blueprint for cost reduction across all major technologies - from frame relay to IP telephony to contract recommendations. The text presents scenarios showing the effect of different architectural strategies for both voice and data communications. An Architectural Review lists alternatives to the traditional PBX and discusses how to minimize local access costs.
A reference guide to telecommunications with over 300 articles on technology, architectures, terms and more. Includes a CD-ROM with the complete text of the encyclopedia.
Book Synopsis Desktop Encyclopedia of Telecommunications by : Nathan J. Muller
Download or read book Desktop Encyclopedia of Telecommunications written by Nathan J. Muller and published by McGraw Hill Professional. This book was released on 2002 with total page 1276 pages. Available in PDF, EPUB and Kindle. Book excerpt: A reference guide to telecommunications with over 300 articles on technology, architectures, terms and more. Includes a CD-ROM with the complete text of the encyclopedia.
Telecommunication Systems and Technologies theme is a component of Encyclopedia of Physical Sciences, Engineering and Technology Resources in the global Encyclopedia of Life Support Systems (EOLSS), which is an integrated compendium of twenty one Encyclopedias. Telecommunication systems are emerging as the most important infrastructure asset to enable business, economic opportunities, information distribution, culture dissemination and cross-fertilization, and social relationships. As any crucial infrastructure, its design, exploitation, maintenance, and evolution require multi-faceted know-how and multi-disciplinary vision skills. The theme is structured in four main topics: Fundamentals of Communication and Telecommunication Networks; Telecommunication Technologies; Management of Telecommunication Systems/Services; Cross-Layer Organizational Aspects of Telecommunications, which are then expanded into multiple subtopics, each as a chapter. These two volumes are aimed at the following five major target audiences: University and College students Educators, Professional practitioners, Research personnel and Policy analysts, managers, and decision makers and NGOs
Book Synopsis TELECOMMUNICATION SYSTEMS AND TECHNOLOGIES-Volume I by : Paolo Bellavista
Download or read book TELECOMMUNICATION SYSTEMS AND TECHNOLOGIES-Volume I written by Paolo Bellavista and published by EOLSS Publications. This book was released on 2009-10-17 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: Telecommunication Systems and Technologies theme is a component of Encyclopedia of Physical Sciences, Engineering and Technology Resources in the global Encyclopedia of Life Support Systems (EOLSS), which is an integrated compendium of twenty one Encyclopedias. Telecommunication systems are emerging as the most important infrastructure asset to enable business, economic opportunities, information distribution, culture dissemination and cross-fertilization, and social relationships. As any crucial infrastructure, its design, exploitation, maintenance, and evolution require multi-faceted know-how and multi-disciplinary vision skills. The theme is structured in four main topics: Fundamentals of Communication and Telecommunication Networks; Telecommunication Technologies; Management of Telecommunication Systems/Services; Cross-Layer Organizational Aspects of Telecommunications, which are then expanded into multiple subtopics, each as a chapter. These two volumes are aimed at the following five major target audiences: University and College students Educators, Professional practitioners, Research personnel and Policy analysts, managers, and decision makers and NGOs
