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Book Synopsis Crisis Management in American Higher Education by : Barbara Ann Scott
Download or read book Crisis Management in American Higher Education written by Barbara Ann Scott and published by Greenwood. This book was released on 1983 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt:
A new playbook for effective crisis management in higher education. Unlike other industries, in higher education an institution's most important asset is its reputation. Yet as fundamental as it is, many leaders continue to view managing reputation as dishonest and counterproductive, a suspect process that undermines the very idea of reputation as an organic outcome of reality. When leadership credibility is on the line, though, and an institution's reputation is facing potentially irreparable damage, the concept of reputational risk moves from being nebulous to all too tangible. In Preventing Crises at Your University, Simon Barker demonstrates how critical it is for colleges and universities to align strategy and values with decision-making during times of crisis. Arguing that leaders must stop considering the discussion of reputational risk as unseemly, he demonstrates that this discussion is in fact a strategic imperative for every leader. Significant reputational damage, Barker asserts, is not the inevitable outcome of a crisis but of a poor response. Defining a new crisis leadership playbook to deal with self-inflicted crises, he also • explains what typically goes wrong in a crisis; • describes how to prevent crises from escalating; • demonstrates how a stakeholder-centric model of communications can help mitigate reputational damage; and • introduces a number of original concepts, including a Reputational Risk Management Framework, a Reputational Risk Maturity Model, and a Culture and Capability matrix. Moving beyond the theoretical by presenting case studies of real crises involving sexual assault, freedom of speech, student protests, faculty misconduct, and a broad range of financial, social, and ethical issues, the book highlights and underscore key concepts around effective management of reputational risk. Ultimately, Preventing Crises at Your University serves as a wake-up call for all higher education leaders and board members.
Book Synopsis Preventing Crises at Your University by : Simon R. Barker
Download or read book Preventing Crises at Your University written by Simon R. Barker and published by JHU Press. This book was released on 2021-11-30 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new playbook for effective crisis management in higher education. Unlike other industries, in higher education an institution's most important asset is its reputation. Yet as fundamental as it is, many leaders continue to view managing reputation as dishonest and counterproductive, a suspect process that undermines the very idea of reputation as an organic outcome of reality. When leadership credibility is on the line, though, and an institution's reputation is facing potentially irreparable damage, the concept of reputational risk moves from being nebulous to all too tangible. In Preventing Crises at Your University, Simon Barker demonstrates how critical it is for colleges and universities to align strategy and values with decision-making during times of crisis. Arguing that leaders must stop considering the discussion of reputational risk as unseemly, he demonstrates that this discussion is in fact a strategic imperative for every leader. Significant reputational damage, Barker asserts, is not the inevitable outcome of a crisis but of a poor response. Defining a new crisis leadership playbook to deal with self-inflicted crises, he also • explains what typically goes wrong in a crisis; • describes how to prevent crises from escalating; • demonstrates how a stakeholder-centric model of communications can help mitigate reputational damage; and • introduces a number of original concepts, including a Reputational Risk Management Framework, a Reputational Risk Maturity Model, and a Culture and Capability matrix. Moving beyond the theoretical by presenting case studies of real crises involving sexual assault, freedom of speech, student protests, faculty misconduct, and a broad range of financial, social, and ethical issues, the book highlights and underscore key concepts around effective management of reputational risk. Ultimately, Preventing Crises at Your University serves as a wake-up call for all higher education leaders and board members.
Book Synopsis Crisis-management in American Higher Education by : Barbara Ann Scott Page
Download or read book Crisis-management in American Higher Education written by Barbara Ann Scott Page and published by . This book was released on 1980 with total page 1290 pages. Available in PDF, EPUB and Kindle. Book excerpt:
There was a time when crises on college and university campuses were relatively rare and episodic. Much has changed, and it has changed quite rapidly. Drawing upon original research, Crisis Leadership in Higher Education presents a theory-informed framework for academic and administrative leaders who must navigate the institutional and environmental crises that are most germane to institutions of higher education.
Book Synopsis Crisis Leadership in Higher Education by : Ralph A Gigliotti
Download or read book Crisis Leadership in Higher Education written by Ralph A Gigliotti and published by Rutgers University Press. This book was released on 2019-10-11 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: There was a time when crises on college and university campuses were relatively rare and episodic. Much has changed, and it has changed quite rapidly. Drawing upon original research, Crisis Leadership in Higher Education presents a theory-informed framework for academic and administrative leaders who must navigate the institutional and environmental crises that are most germane to institutions of higher education.
Not since student turmoil and unrest wreaked havoc on the nation's campuses three decades ago has American higher education been the subject of so much controversy and popular criticism. Countless indictments compete for the public's attention as critics explore vital issues confronting today's institutions of higher learning: curricular fragmentation, declining academic standards, the apparent erosion of liberal learning within academe, widespread neglect of undergraduate education in favour of academic research and unprecedented financial woes. Confusion over fundamental priorities and purposes, the author argues, lies at the heart of the dilemma facing end-of-the-century higher education. Thoughtful and timely, Crisis in the Academy offers a wide-ranging analysis of contemporary higher education while making an important contribution to the ongoing public debate over the future of America's beleaguered and diverse institutions of higher learning.
Book Synopsis Crisis in the Academy by : Christopher J. Lucas
Download or read book Crisis in the Academy written by Christopher J. Lucas and published by Palgrave Macmillan. This book was released on 1998-03-15 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Not since student turmoil and unrest wreaked havoc on the nation's campuses three decades ago has American higher education been the subject of so much controversy and popular criticism. Countless indictments compete for the public's attention as critics explore vital issues confronting today's institutions of higher learning: curricular fragmentation, declining academic standards, the apparent erosion of liberal learning within academe, widespread neglect of undergraduate education in favour of academic research and unprecedented financial woes. Confusion over fundamental priorities and purposes, the author argues, lies at the heart of the dilemma facing end-of-the-century higher education. Thoughtful and timely, Crisis in the Academy offers a wide-ranging analysis of contemporary higher education while making an important contribution to the ongoing public debate over the future of America's beleaguered and diverse institutions of higher learning.
A practical, hands-on resource that is filled with examples,samples, forms, and checklists, Campus Crisis Managementwill help administrators evaluate, revise, or establish acomprehensive crisis management plan appropriate for theirinstitution. Campus Crisis Management contains the must-haveinformation on crisis management and · Explains how todevelop a comprehensive crisis management system · Identifies thedifferent types of crises using the Crisis Matrix · Examines thestructure, operation, and training of a crisis team · Presents acomprehensive approach for developing a campus crisis managementplan · Exploresstrategies for working with the media · Tells how towork with outside agencies · Includesinformation on critical incident stress management
Book Synopsis Campus Crisis Management by : Eugene L. Zdziarski
Download or read book Campus Crisis Management written by Eugene L. Zdziarski and published by John Wiley & Sons. This book was released on 2007-03-30 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical, hands-on resource that is filled with examples,samples, forms, and checklists, Campus Crisis Managementwill help administrators evaluate, revise, or establish acomprehensive crisis management plan appropriate for theirinstitution. Campus Crisis Management contains the must-haveinformation on crisis management and · Explains how todevelop a comprehensive crisis management system · Identifies thedifferent types of crises using the Crisis Matrix · Examines thestructure, operation, and training of a crisis team · Presents acomprehensive approach for developing a campus crisis managementplan · Exploresstrategies for working with the media · Tells how towork with outside agencies · Includesinformation on critical incident stress management
Book Synopsis Crisis-management in American Higher Education by : Barbara Ann Scott
Download or read book Crisis-management in American Higher Education written by Barbara Ann Scott and published by . This book was released on 1981 with total page 1290 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Crises are no strangers on campuses—whether the deaths of students, severe weather events, athletic wrongdoing, crime, or student or employee malfeasance. How leaders respond can save lives, strengthen the institution, and comfort the community—or compromise reputations and result in scandal.Risk management and readiness are not often at the top of the list of what presidents and their boards must do, but in a time of ongoing change, instantaneous communication, and media scrutiny, they risk their jobs and their institutional reputation if they do not heed the messages conveyed in this book. Gretchen Bataille and Diana Cordova, with extensive and varied experiences that include a university presidency, directing senior leadership programs, and counseling presidents and senior administrators faced with critical campus events – together with 22 presidents, seasoned leaders in higher education, and media experts – provide forthright, firsthand advice on preparing for and managing a crisis, as well on handling the emotional, and often long-term, toll that can result from dramatic events on campus. Through the examples of those who have successfully managed crises, this book provides expert insights and guidance on preparedness, assigning roles and responsibilities, and planning for contingencies ahead of time so that, in the moment, when there is pressure for immediate response that will be scrutinized by the media, by the public, and by the local constituencies, leaders can act with confidence.The contributors emphasize the crucial importance of ethical behavior, the need for clear protocols for how all employees should handle problematic issues, and the need for mechanisms that allow employees and students to report problems without fear of retribution. Creating an atmosphere of transparency, accountability, and ethical behavior isn’t something a leader does when a scandal strikes to protect a reputation; it’s what leaders must do to reinforce their good name every day.For senior leaders and board members not in the throes of managing a crisis, this book outlines what needs to be done to be prepared and offers extensive resources for further reading.
Book Synopsis Managing the Unthinkable by : Gretchen M. Bataille
Download or read book Managing the Unthinkable written by Gretchen M. Bataille and published by Taylor & Francis. This book was released on 2023-07-03 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crises are no strangers on campuses—whether the deaths of students, severe weather events, athletic wrongdoing, crime, or student or employee malfeasance. How leaders respond can save lives, strengthen the institution, and comfort the community—or compromise reputations and result in scandal.Risk management and readiness are not often at the top of the list of what presidents and their boards must do, but in a time of ongoing change, instantaneous communication, and media scrutiny, they risk their jobs and their institutional reputation if they do not heed the messages conveyed in this book. Gretchen Bataille and Diana Cordova, with extensive and varied experiences that include a university presidency, directing senior leadership programs, and counseling presidents and senior administrators faced with critical campus events – together with 22 presidents, seasoned leaders in higher education, and media experts – provide forthright, firsthand advice on preparing for and managing a crisis, as well on handling the emotional, and often long-term, toll that can result from dramatic events on campus. Through the examples of those who have successfully managed crises, this book provides expert insights and guidance on preparedness, assigning roles and responsibilities, and planning for contingencies ahead of time so that, in the moment, when there is pressure for immediate response that will be scrutinized by the media, by the public, and by the local constituencies, leaders can act with confidence.The contributors emphasize the crucial importance of ethical behavior, the need for clear protocols for how all employees should handle problematic issues, and the need for mechanisms that allow employees and students to report problems without fear of retribution. Creating an atmosphere of transparency, accountability, and ethical behavior isn’t something a leader does when a scandal strikes to protect a reputation; it’s what leaders must do to reinforce their good name every day.For senior leaders and board members not in the throes of managing a crisis, this book outlines what needs to be done to be prepared and offers extensive resources for further reading.
Resolving the Crisis in Higher Education: The Key Role of Business Continuity Planning asks and answers probing questions affecting higher education in the post-COVID-19 educational landscape. The book examines whether private universities, particularly liberal arts colleges, have viable business models and discusses the risk posed by a faulty business model. It fits a liberal arts foundation into a sustainable value chain for a university and shows how business continuity planning (BCP) can help a university to achieve long-term sustainable operation. It also recommends goals, composition, and successful practices for a business continuity planning task force. Ultimately, this book creates a pathway to build viable undergraduate degrees on a liberal arts foundation. It concludes with authority, responsibility, and accountability in business continuity planning.
Book Synopsis Resolving the Crisis in Higher Education by : John "Jack" Hampton
Download or read book Resolving the Crisis in Higher Education written by John "Jack" Hampton and published by Rowman & Littlefield. This book was released on 2021-07-14 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Resolving the Crisis in Higher Education: The Key Role of Business Continuity Planning asks and answers probing questions affecting higher education in the post-COVID-19 educational landscape. The book examines whether private universities, particularly liberal arts colleges, have viable business models and discusses the risk posed by a faulty business model. It fits a liberal arts foundation into a sustainable value chain for a university and shows how business continuity planning (BCP) can help a university to achieve long-term sustainable operation. It also recommends goals, composition, and successful practices for a business continuity planning task force. Ultimately, this book creates a pathway to build viable undergraduate degrees on a liberal arts foundation. It concludes with authority, responsibility, and accountability in business continuity planning.
A provocative report on the state of American higher education discusses the consequences of decades of neglect and covers such recommendations as discontinuing tenure, refocusing on education over research, and tapping new technologies.
Book Synopsis Crisis on Campus by : Mark C. Taylor
Download or read book Crisis on Campus written by Mark C. Taylor and published by Knopf. This book was released on 2010 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: A provocative report on the state of American higher education discusses the consequences of decades of neglect and covers such recommendations as discontinuing tenure, refocusing on education over research, and tapping new technologies.