Cyber Resiliency Solution for IBM Spectrum Scale

Cyber Resiliency Solution for IBM Spectrum Scale

Author: IBM

Publisher: IBM Redbooks

Published: 2019-09-16

Total Pages: 30

ISBN-13: 0738457965

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This document is intended to facilitate the deployment of the Cyber Resiliency solution for IBM® Spectrum Scale. This solution is designed to protect the data on IBM SpectrumTM Scale from external cyberattacks or insider attacks using its integration with IBM Spectrum ProtectTM and IBM Tape Storage. To complete the tasks that it describes, you must understand IBM Spectrum ScaleTM, IBM Spectrum Protect, and IBM Tape Storage architecture, concepts, and configuration. The information in this document is distributed on an as-is basis without any warranty that is either expressed or implied. Support assistance for the use of this material is limited to situations where IBM Spectrum Scale or IBM Spectrum Protect are supported and entitled, and where the issues are specific to a blueprint implementation.


Book Synopsis Cyber Resiliency Solution for IBM Spectrum Scale by : IBM

Download or read book Cyber Resiliency Solution for IBM Spectrum Scale written by IBM and published by IBM Redbooks. This book was released on 2019-09-16 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: This document is intended to facilitate the deployment of the Cyber Resiliency solution for IBM® Spectrum Scale. This solution is designed to protect the data on IBM SpectrumTM Scale from external cyberattacks or insider attacks using its integration with IBM Spectrum ProtectTM and IBM Tape Storage. To complete the tasks that it describes, you must understand IBM Spectrum ScaleTM, IBM Spectrum Protect, and IBM Tape Storage architecture, concepts, and configuration. The information in this document is distributed on an as-is basis without any warranty that is either expressed or implied. Support assistance for the use of this material is limited to situations where IBM Spectrum Scale or IBM Spectrum Protect are supported and entitled, and where the issues are specific to a blueprint implementation.


Cyber Resiliency Solution for IBM Spectrum Scale

Cyber Resiliency Solution for IBM Spectrum Scale

Author: IBM Storage Team

Publisher:

Published: 2019

Total Pages:

ISBN-13:

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This document is intended to facilitate the deployment of the Cyber Resiliency solution for IBM® Spectrum Scale. This solution is designed to protect the data on IBM SpectrumTM Scale from external cyberattacks or insider attacks using its integration with IBM Spectrum ProtectTM and IBM Tape Storage. To complete the tasks that it describes, you must understand IBM Spectrum ScaleTM, IBM Spectrum Protect, and IBM Tape Storage architecture, concepts, and configuration. The information in this document is distributed on an as-is basis without any warranty that is either expressed or implied. Support assistance for the use of this material is limited to situations where IBM Spectrum Scale or IBM Spectrum Protect are supported and entitled, and where the issues are specific to a blueprint implementation.


Book Synopsis Cyber Resiliency Solution for IBM Spectrum Scale by : IBM Storage Team

Download or read book Cyber Resiliency Solution for IBM Spectrum Scale written by IBM Storage Team and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This document is intended to facilitate the deployment of the Cyber Resiliency solution for IBM® Spectrum Scale. This solution is designed to protect the data on IBM SpectrumTM Scale from external cyberattacks or insider attacks using its integration with IBM Spectrum ProtectTM and IBM Tape Storage. To complete the tasks that it describes, you must understand IBM Spectrum ScaleTM, IBM Spectrum Protect, and IBM Tape Storage architecture, concepts, and configuration. The information in this document is distributed on an as-is basis without any warranty that is either expressed or implied. Support assistance for the use of this material is limited to situations where IBM Spectrum Scale or IBM Spectrum Protect are supported and entitled, and where the issues are specific to a blueprint implementation.


Securing Data on Threat Detection by Using IBM Spectrum Scale and IBM QRadar: An Enhanced Cyber Resiliency Solution

Securing Data on Threat Detection by Using IBM Spectrum Scale and IBM QRadar: An Enhanced Cyber Resiliency Solution

Author: Boudhayan Chakrabarty

Publisher: IBM Redbooks

Published: 2021-09-13

Total Pages: 68

ISBN-13: 073846001X

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Having appropriate storage for hosting business-critical data and advanced Security Information and Event Management (SIEM) software for deep inspection, detection, and prioritization of threats has become a necessity for any business. This IBM® Redpaper publication explains how the storage features of IBM Spectrum® Scale, when combined with the log analysis, deep inspection, and detection of threats that are provided by IBM QRadar®, help reduce the impact of incidents on business data. Such integration provides an excellent platform for hosting unstructured business data that is subject to regulatory compliance requirements. This paper describes how IBM Spectrum Scale File Audit Logging can be integrated with IBM QRadar. Using IBM QRadar, an administrator can monitor, inspect, detect, and derive insights for identifying potential threats to the data that is stored on IBM Spectrum Scale. When the threats are identified, you can quickly act on them to mitigate or reduce the impact of incidents. We further demonstrate how the threat detection by IBM QRadar can proactively trigger data snapshots or cyber resiliency workflow in IBM Spectrum Scale to protect the data during threat. This third edition has added the section "Ransomware threat detection", where we describe a ransomware attack scenario within an environment to leverage IBM Spectrum Scale File Audit logs integration with IBM QRadar. This paper is intended for chief technology officers, solution engineers, security architects, and systems administrators. This paper assumes a basic understanding of IBM Spectrum Scale and IBM QRadar and their administration.


Book Synopsis Securing Data on Threat Detection by Using IBM Spectrum Scale and IBM QRadar: An Enhanced Cyber Resiliency Solution by : Boudhayan Chakrabarty

Download or read book Securing Data on Threat Detection by Using IBM Spectrum Scale and IBM QRadar: An Enhanced Cyber Resiliency Solution written by Boudhayan Chakrabarty and published by IBM Redbooks. This book was released on 2021-09-13 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: Having appropriate storage for hosting business-critical data and advanced Security Information and Event Management (SIEM) software for deep inspection, detection, and prioritization of threats has become a necessity for any business. This IBM® Redpaper publication explains how the storage features of IBM Spectrum® Scale, when combined with the log analysis, deep inspection, and detection of threats that are provided by IBM QRadar®, help reduce the impact of incidents on business data. Such integration provides an excellent platform for hosting unstructured business data that is subject to regulatory compliance requirements. This paper describes how IBM Spectrum Scale File Audit Logging can be integrated with IBM QRadar. Using IBM QRadar, an administrator can monitor, inspect, detect, and derive insights for identifying potential threats to the data that is stored on IBM Spectrum Scale. When the threats are identified, you can quickly act on them to mitigate or reduce the impact of incidents. We further demonstrate how the threat detection by IBM QRadar can proactively trigger data snapshots or cyber resiliency workflow in IBM Spectrum Scale to protect the data during threat. This third edition has added the section "Ransomware threat detection", where we describe a ransomware attack scenario within an environment to leverage IBM Spectrum Scale File Audit logs integration with IBM QRadar. This paper is intended for chief technology officers, solution engineers, security architects, and systems administrators. This paper assumes a basic understanding of IBM Spectrum Scale and IBM QRadar and their administration.


Cyber Resiliency Solution for IBM Spectrum Scale

Cyber Resiliency Solution for IBM Spectrum Scale

Author:

Publisher:

Published: 2019

Total Pages: 27

ISBN-13:

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This document is intended to facilitate the deployment of the Cyber Resiliency solution for IBM® Spectrum Scale. This solution is designed to protect the data on IBM SpectrumTM Scale from external cyberattacks or insider attacks using its integration with IBM Spectrum ProtectTM and IBM Tape Storage. To complete the tasks that it describes, you must understand IBM Spectrum ScaleTM, IBM Spectrum Protect, and IBM Tape Storage architecture, concepts, and configuration. The information in this document is distributed on an as-is basis without any warranty that is either expressed or implied. Support assistance for the use of this material is limited to situations where IBM Spectrum Scale or IBM Spectrum Protect are supported and entitled, and where the issues are specific to a blueprint implementation.


Book Synopsis Cyber Resiliency Solution for IBM Spectrum Scale by :

Download or read book Cyber Resiliency Solution for IBM Spectrum Scale written by and published by . This book was released on 2019 with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt: This document is intended to facilitate the deployment of the Cyber Resiliency solution for IBM® Spectrum Scale. This solution is designed to protect the data on IBM SpectrumTM Scale from external cyberattacks or insider attacks using its integration with IBM Spectrum ProtectTM and IBM Tape Storage. To complete the tasks that it describes, you must understand IBM Spectrum ScaleTM, IBM Spectrum Protect, and IBM Tape Storage architecture, concepts, and configuration. The information in this document is distributed on an as-is basis without any warranty that is either expressed or implied. Support assistance for the use of this material is limited to situations where IBM Spectrum Scale or IBM Spectrum Protect are supported and entitled, and where the issues are specific to a blueprint implementation.


Cyber Resilience Solution Across Hybrid Cloud Using IBM Storage Solutions

Cyber Resilience Solution Across Hybrid Cloud Using IBM Storage Solutions

Author: IBM

Publisher: IBM Redbooks

Published: 2020-11-12

Total Pages: 48

ISBN-13: 0738459186

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In today's data driven world, the information and data of an organization is considered as the most important asset to its business. It can serve as key asset for growth of an organization. As more data are collected by organizations, it is growing at a staggering pace. With this exponential data growth, there is an increase need to protect the data from the various cyberattacks in the form of malware and ransomware that is trying to steal precious data and information. These cyberattacks can have catastrophic impact on the organization and result in devastating financial losses and affect the organization's reputation for years. This document is intended to facilitate the deployment of the Hybrid Cloud Cyber Resilience solution for storage system data that it backed up in IBM Spectrum Protect Plus from external cyberattacks or insider attacks by using its integration with IBM Cloud Object Storage. You must understand IBM FlashSystem, IBM Spectrum Protect Plus, and IBM Cloud Object Storage architecture concepts and its configuration across hybrid cloud. The information in this document is distributed on an as-is basis without any warranty that is either expressed or implied. Support assistance for the use of this material is limited to situations where IBM FlashSystem, IBM Spectrum Protect Plus or IBM Cloud Object Storage are supported and entitled, and where the issues are specific to a solution technical paper implementation.


Book Synopsis Cyber Resilience Solution Across Hybrid Cloud Using IBM Storage Solutions by : IBM

Download or read book Cyber Resilience Solution Across Hybrid Cloud Using IBM Storage Solutions written by IBM and published by IBM Redbooks. This book was released on 2020-11-12 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's data driven world, the information and data of an organization is considered as the most important asset to its business. It can serve as key asset for growth of an organization. As more data are collected by organizations, it is growing at a staggering pace. With this exponential data growth, there is an increase need to protect the data from the various cyberattacks in the form of malware and ransomware that is trying to steal precious data and information. These cyberattacks can have catastrophic impact on the organization and result in devastating financial losses and affect the organization's reputation for years. This document is intended to facilitate the deployment of the Hybrid Cloud Cyber Resilience solution for storage system data that it backed up in IBM Spectrum Protect Plus from external cyberattacks or insider attacks by using its integration with IBM Cloud Object Storage. You must understand IBM FlashSystem, IBM Spectrum Protect Plus, and IBM Cloud Object Storage architecture concepts and its configuration across hybrid cloud. The information in this document is distributed on an as-is basis without any warranty that is either expressed or implied. Support assistance for the use of this material is limited to situations where IBM FlashSystem, IBM Spectrum Protect Plus or IBM Cloud Object Storage are supported and entitled, and where the issues are specific to a solution technical paper implementation.


Cyber Resiliency Solution using IBM Spectrum Virtualize

Cyber Resiliency Solution using IBM Spectrum Virtualize

Author: IBM

Publisher: IBM Redbooks

Published: 2021-08-20

Total Pages: 30

ISBN-13: 0738459925

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This document is intended to facilitate the solution for Safeguarded Copy for cyber resiliency and logical air gap solution for IBM FlashSystem and SAN Volume Controller. The document showcases the configuration and end-to-end architecture for configuring the logical air-gap solution for cyber resiliency by using the Safeguarded Copy feature in IBM FlashSystem and IBM SAN Volume Control storage. The information in this document is distributed on an "as is" basis without any warranty that is either expressed or implied. Support assistance for the use of this material is limited to situations where IBM FlashSystem or IBM SAN Volume Controller storage devices are supported and entitled and where the issues are specific to a blueprint implementation.


Book Synopsis Cyber Resiliency Solution using IBM Spectrum Virtualize by : IBM

Download or read book Cyber Resiliency Solution using IBM Spectrum Virtualize written by IBM and published by IBM Redbooks. This book was released on 2021-08-20 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: This document is intended to facilitate the solution for Safeguarded Copy for cyber resiliency and logical air gap solution for IBM FlashSystem and SAN Volume Controller. The document showcases the configuration and end-to-end architecture for configuring the logical air-gap solution for cyber resiliency by using the Safeguarded Copy feature in IBM FlashSystem and IBM SAN Volume Control storage. The information in this document is distributed on an "as is" basis without any warranty that is either expressed or implied. Support assistance for the use of this material is limited to situations where IBM FlashSystem or IBM SAN Volume Controller storage devices are supported and entitled and where the issues are specific to a blueprint implementation.


Securing Data on Threat Detection Using IBM Spectrum Scale and IBM QRadar

Securing Data on Threat Detection Using IBM Spectrum Scale and IBM QRadar

Author: Boudhayan Chakrabarty

Publisher:

Published: 2020

Total Pages: 54

ISBN-13:

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Having appropriate storage for hosting business-critical data and advanced Security Information and Event Management (SIEM) software for deep inspection, detection, and prioritization of threats has become a necessity for any business. This IBM® Redpaper publication explains how the storage features of IBM Spectrum® Scale, when combined with the log analysis, deep inspection, and detection of threats that are provided by IBM QRadar®, help reduce the impact of incidents on business data. Such integration provides an excellent platform for hosting unstructured business data that is subject to regulatory compliance requirements. This paper describes how IBM Spectrum Scale File Audit Logging can be integrated with IBM QRadar. Using IBM QRadar, an administrator can monitor, inspect, detect, and derive insights for identifying potential threats to the data that is stored on IBM Spectrum Scale. When the threats are identified, you can quickly act on them to mitigate or reduce the impact of incidents. We further demonstrate how the threat detection by IBM QRadar can proactively trigger data snapshots or cyber resiliency workflow in IBM Spectrum Scale to protect the data during threat. This paper is intended for chief technology officers, solution engineers, security architects, and systems administrators.


Book Synopsis Securing Data on Threat Detection Using IBM Spectrum Scale and IBM QRadar by : Boudhayan Chakrabarty

Download or read book Securing Data on Threat Detection Using IBM Spectrum Scale and IBM QRadar written by Boudhayan Chakrabarty and published by . This book was released on 2020 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt: Having appropriate storage for hosting business-critical data and advanced Security Information and Event Management (SIEM) software for deep inspection, detection, and prioritization of threats has become a necessity for any business. This IBM® Redpaper publication explains how the storage features of IBM Spectrum® Scale, when combined with the log analysis, deep inspection, and detection of threats that are provided by IBM QRadar®, help reduce the impact of incidents on business data. Such integration provides an excellent platform for hosting unstructured business data that is subject to regulatory compliance requirements. This paper describes how IBM Spectrum Scale File Audit Logging can be integrated with IBM QRadar. Using IBM QRadar, an administrator can monitor, inspect, detect, and derive insights for identifying potential threats to the data that is stored on IBM Spectrum Scale. When the threats are identified, you can quickly act on them to mitigate or reduce the impact of incidents. We further demonstrate how the threat detection by IBM QRadar can proactively trigger data snapshots or cyber resiliency workflow in IBM Spectrum Scale to protect the data during threat. This paper is intended for chief technology officers, solution engineers, security architects, and systems administrators.


Achieving Hybrid Cloud Cyber Resiliency with IBM Spectrum Virtualize for Public Cloud

Achieving Hybrid Cloud Cyber Resiliency with IBM Spectrum Virtualize for Public Cloud

Author: IBM

Publisher: IBM Redbooks

Published: 2020-02-19

Total Pages: 30

ISBN-13: 0738458449

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This document is intended to facilitate the approach of achieving the Cyber Resiliency solution for IBM® Spectrum Virtualize for Public Cloud. This solution is designed to protect the data on IBM SpectrumTM Virtualize storage in a hybrid multicloud environment by deploying cloud backup to Amazon S3 using the function Transparent Cloud Tiering .


Book Synopsis Achieving Hybrid Cloud Cyber Resiliency with IBM Spectrum Virtualize for Public Cloud by : IBM

Download or read book Achieving Hybrid Cloud Cyber Resiliency with IBM Spectrum Virtualize for Public Cloud written by IBM and published by IBM Redbooks. This book was released on 2020-02-19 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: This document is intended to facilitate the approach of achieving the Cyber Resiliency solution for IBM® Spectrum Virtualize for Public Cloud. This solution is designed to protect the data on IBM SpectrumTM Virtualize storage in a hybrid multicloud environment by deploying cloud backup to Amazon S3 using the function Transparent Cloud Tiering .


Securing IBM Spectrum Scale with QRadar and IBM Cloud Pak for Security

Securing IBM Spectrum Scale with QRadar and IBM Cloud Pak for Security

Author: IBM

Publisher: IBM Redbooks

Published: 2021-12-20

Total Pages: 54

ISBN-13: 0738460141

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Cyberattacks are likely to remain a significant risk for the foreseeable future. Attacks on organizations can be external and internal. Investing in technology and processes to prevent these cyberattacks is the highest priority for these organizations. Organizations need well-designed procedures and processes to recover from attacks. The focus of this document is to demonstrate how the IBM® Unified Data Foundation (UDF) infrastructure plays an important role in delivering the persistence storage (PV) to containerized applications, such as IBM Cloud® Pak for Security (CP4S), with IBM Spectrum® Scale Container Native Storage Access (CNSA) that is deployed with IBM Spectrum scale CSI driver and IBM FlashSystem® storage with IBM Block storage driver with CSI driver. Also demonstrated is how this UDF infrastructure can be used as a preferred storage class to create back-end persistent storage for CP4S deployments. We also highlight how the file I/O events are captured in IBM QRadar® and offenses are generated based on predefined rules. After the offenses are generated, we show how the cases are automatically generated in IBM Cloud Pak® for Security by using the IBM QRadar SOAR Plugin, with a manually automated method to log a case in IBM Cloud Pak for Security. This document also describes the processes that are required for the configuration and integration of the components in this solution, such as: Integration of IBM Spectrum Scale with QRadar QRadar integration with IBM Cloud Pak for Security Integration of the IBM QRadar SOAR Plugin to generate automated cases in CP4S. Finally, this document shows the use of IBM Spectrum Scale CNSA and IBM FlashSystem storage that uses IBM block CSI driver to provision persistent volumes for CP4S deployment. All models of IBM FlashSystem family are supported by this document, including: FlashSystem 9100 and 9200 FlashSystem 7200 and FlashSystem 5000 models FlashSystem 5200 IBM SAN Volume Controller All storage that is running IBM Spectrum Virtualize software


Book Synopsis Securing IBM Spectrum Scale with QRadar and IBM Cloud Pak for Security by : IBM

Download or read book Securing IBM Spectrum Scale with QRadar and IBM Cloud Pak for Security written by IBM and published by IBM Redbooks. This book was released on 2021-12-20 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cyberattacks are likely to remain a significant risk for the foreseeable future. Attacks on organizations can be external and internal. Investing in technology and processes to prevent these cyberattacks is the highest priority for these organizations. Organizations need well-designed procedures and processes to recover from attacks. The focus of this document is to demonstrate how the IBM® Unified Data Foundation (UDF) infrastructure plays an important role in delivering the persistence storage (PV) to containerized applications, such as IBM Cloud® Pak for Security (CP4S), with IBM Spectrum® Scale Container Native Storage Access (CNSA) that is deployed with IBM Spectrum scale CSI driver and IBM FlashSystem® storage with IBM Block storage driver with CSI driver. Also demonstrated is how this UDF infrastructure can be used as a preferred storage class to create back-end persistent storage for CP4S deployments. We also highlight how the file I/O events are captured in IBM QRadar® and offenses are generated based on predefined rules. After the offenses are generated, we show how the cases are automatically generated in IBM Cloud Pak® for Security by using the IBM QRadar SOAR Plugin, with a manually automated method to log a case in IBM Cloud Pak for Security. This document also describes the processes that are required for the configuration and integration of the components in this solution, such as: Integration of IBM Spectrum Scale with QRadar QRadar integration with IBM Cloud Pak for Security Integration of the IBM QRadar SOAR Plugin to generate automated cases in CP4S. Finally, this document shows the use of IBM Spectrum Scale CNSA and IBM FlashSystem storage that uses IBM block CSI driver to provision persistent volumes for CP4S deployment. All models of IBM FlashSystem family are supported by this document, including: FlashSystem 9100 and 9200 FlashSystem 7200 and FlashSystem 5000 models FlashSystem 5200 IBM SAN Volume Controller All storage that is running IBM Spectrum Virtualize software


Cyber Resiliency with IBM QRadar and IBM Spectrum Virtualize for Public Cloud on Azure with IBM Copy Services Manager for Safeguarded Copy

Cyber Resiliency with IBM QRadar and IBM Spectrum Virtualize for Public Cloud on Azure with IBM Copy Services Manager for Safeguarded Copy

Author: IBM

Publisher: IBM Redbooks

Published: 2022-07-11

Total Pages: 58

ISBN-13: 0738460621

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The focus of this Blueprint publication is to highlight the early threat detection capabilities of IBM® QRadar® and to show how to proactively start a cyber-resilience workflow in response to a cyberattack or malicious user actions. The workflow uses IBM's Copy Services Manager as orchestration software to start IBM Spectrum Virtualize for Public Cloud (SV4PC) Safeguarded Copy functions. The IBM SV4PC Safeguarded Copy function creates an immutable copy of the data in an air-gapped form on the same IBM SV4PC on Azure for isolation and eventual quick recovery. This document describes the steps that are involved to enable and forward IBM SV4PC audit logs to IBM QRadar. It also describes how to create various rules to determine a threat, and configure and start a suitable response to the detected threat in IBM QRadar. This document also explains how to register a storage system and create a scheduled task by using IBM Copy Services Manager. Finally, this document also describes deploying IBM QRadar and SV4PC on Azure. A use case for protecting the MS SQL database (DB) volume that was created on IBM SV4PC is included. Upon threat detection on a database volume, Safeguarded Copy is started for IBM SV4PC volume. The Safeguarded Copy creates an immutable copy of the data. The same data volume can be recovered or restored by using IBM's Copy Services Manager.


Book Synopsis Cyber Resiliency with IBM QRadar and IBM Spectrum Virtualize for Public Cloud on Azure with IBM Copy Services Manager for Safeguarded Copy by : IBM

Download or read book Cyber Resiliency with IBM QRadar and IBM Spectrum Virtualize for Public Cloud on Azure with IBM Copy Services Manager for Safeguarded Copy written by IBM and published by IBM Redbooks. This book was released on 2022-07-11 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: The focus of this Blueprint publication is to highlight the early threat detection capabilities of IBM® QRadar® and to show how to proactively start a cyber-resilience workflow in response to a cyberattack or malicious user actions. The workflow uses IBM's Copy Services Manager as orchestration software to start IBM Spectrum Virtualize for Public Cloud (SV4PC) Safeguarded Copy functions. The IBM SV4PC Safeguarded Copy function creates an immutable copy of the data in an air-gapped form on the same IBM SV4PC on Azure for isolation and eventual quick recovery. This document describes the steps that are involved to enable and forward IBM SV4PC audit logs to IBM QRadar. It also describes how to create various rules to determine a threat, and configure and start a suitable response to the detected threat in IBM QRadar. This document also explains how to register a storage system and create a scheduled task by using IBM Copy Services Manager. Finally, this document also describes deploying IBM QRadar and SV4PC on Azure. A use case for protecting the MS SQL database (DB) volume that was created on IBM SV4PC is included. Upon threat detection on a database volume, Safeguarded Copy is started for IBM SV4PC volume. The Safeguarded Copy creates an immutable copy of the data. The same data volume can be recovered or restored by using IBM's Copy Services Manager.