Design For Six Sigma For Service Chapter 11 Statistical Basics And Six Sigma Metrics eBook Download PDF

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Design for Six Sigma for Service, Chapter 11 - Statistical Basics and Six Sigma Metrics

Author: Kai Yang

Publisher: McGraw Hill Professional

Published: 2005-05-31

Total Pages: 23

ISBN-13: 0071735844

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The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Book Synopsis Design for Six Sigma for Service, Chapter 11 - Statistical Basics and Six Sigma Metrics by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 11 - Statistical Basics and Six Sigma Metrics written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 23 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Design for Six Sigma for Service

Author: Kai Yang

Publisher: McGraw Hill Professional

Published: 2005-06-21

Total Pages: 465

ISBN-13: 0071501460

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The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.

Book Synopsis Design for Six Sigma for Service by : Kai Yang

Download or read book Design for Six Sigma for Service written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-06-21 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.

Design for Six Sigma Statistics, Chapter 11 - Predicting the Variation Caused by Tolerances

Author: Andrew Sleeper

Publisher: McGraw Hill Professional

Published: 2005-12-05

Total Pages: 109

ISBN-13: 0071735739

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Here is a chapter from Design for Six Sigma Statistics, written by a Six Sigma practitioner with more than two decades of DFSS experience who provides a detailed, goal-focused roadmap. It shows you how to execute advanced mathematical procedures specifically aimed at implementing, fine-tuning, or maximizing DFSS projects to yield optimal results. For virtually every instance and situation, you are shown how to select and use appropriate mathematical methods to meet the challenges of today's engineering design for quality.

Book Synopsis Design for Six Sigma Statistics, Chapter 11 - Predicting the Variation Caused by Tolerances by : Andrew Sleeper

Download or read book Design for Six Sigma Statistics, Chapter 11 - Predicting the Variation Caused by Tolerances written by Andrew Sleeper and published by McGraw Hill Professional. This book was released on 2005-12-05 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a chapter from Design for Six Sigma Statistics, written by a Six Sigma practitioner with more than two decades of DFSS experience who provides a detailed, goal-focused roadmap. It shows you how to execute advanced mathematical procedures specifically aimed at implementing, fine-tuning, or maximizing DFSS projects to yield optimal results. For virtually every instance and situation, you are shown how to select and use appropriate mathematical methods to meet the challenges of today's engineering design for quality.

Lean Six Sigma for Service, Chapter 11 - Using DMAIC to Improve Service Processes

Author: Michael George

Publisher: McGraw Hill Professional

Published: 2003-06-24

Total Pages: 42

ISBN-13: 0071734066

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This chapter comes from Lean Six Sigma for Service, which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and Lean tools that will reduce costs and achieve greater speed in service processes. Here, for the first time, you'll read about how classic Lean tools such as "Pull systems" and "setup reduction" are being used in procurement, call centers, surgical suites, government offices, R&D, and much more.

Book Synopsis Lean Six Sigma for Service, Chapter 11 - Using DMAIC to Improve Service Processes by : Michael George

Download or read book Lean Six Sigma for Service, Chapter 11 - Using DMAIC to Improve Service Processes written by Michael George and published by McGraw Hill Professional. This book was released on 2003-06-24 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt: This chapter comes from Lean Six Sigma for Service, which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and Lean tools that will reduce costs and achieve greater speed in service processes. Here, for the first time, you'll read about how classic Lean tools such as "Pull systems" and "setup reduction" are being used in procurement, call centers, surgical suites, government offices, R&D, and much more.

Statistics for Six Sigma Made Easy, Chapter 11 - Data Plots and Distributions

Author: Warren Brussee

Publisher: McGraw Hill Professional

Published: 2004-05-12

Total Pages: 30

ISBN-13: 0071734775

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This chapter is from Statistics for Six Sigma Made Easy, a simple guide to using the powerful statistical tools of Six Sigma to solve real-world problems. Warren Brussee, a Six Sigma manager who helped his teams generate millions of dollars in savings, shows how to plot, interpret, and validate data for a Six Sigma project. The basic statistical tools in the book can be applied to manufacturing, sales, marketing, process, equipment design, and more. Best of all, no background in statistics is required to start improving quality and initiating cost-saving improvements right away.

Book Synopsis Statistics for Six Sigma Made Easy, Chapter 11 - Data Plots and Distributions by : Warren Brussee

Download or read book Statistics for Six Sigma Made Easy, Chapter 11 - Data Plots and Distributions written by Warren Brussee and published by McGraw Hill Professional. This book was released on 2004-05-12 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: This chapter is from Statistics for Six Sigma Made Easy, a simple guide to using the powerful statistical tools of Six Sigma to solve real-world problems. Warren Brussee, a Six Sigma manager who helped his teams generate millions of dollars in savings, shows how to plot, interpret, and validate data for a Six Sigma project. The basic statistical tools in the book can be applied to manufacturing, sales, marketing, process, equipment design, and more. Best of all, no background in statistics is required to start improving quality and initiating cost-saving improvements right away.

Design for Six Sigma for Service, Chapter 2 - Design for Six Sigma Road Map for Service

Author: Kai Yang

Publisher: McGraw Hill Professional

Published: 2005-05-31

Total Pages: 26

ISBN-13: 0071735755

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Book Synopsis Design for Six Sigma for Service, Chapter 2 - Design for Six Sigma Road Map for Service by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 2 - Design for Six Sigma Road Map for Service written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Design for Six Sigma for Service, Chapter 6 - Quality Function Deployment

Author: Kai Yang

Publisher: McGraw Hill Professional

Published: 2005-05-31

Total Pages: 32

ISBN-13: 0071735798

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Book Synopsis Design for Six Sigma for Service, Chapter 6 - Quality Function Deployment by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 6 - Quality Function Deployment written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Design for Six Sigma for Service, Chapter 3 - Value Creation for Service Product

Author: Kai Yang

Publisher: McGraw Hill Professional

Published: 2005-05-31

Total Pages: 14

ISBN-13: 0071735763

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Book Synopsis Design for Six Sigma for Service, Chapter 3 - Value Creation for Service Product by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 3 - Value Creation for Service Product written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 14 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Design for Six Sigma for Service, Chapter 1 - Six Sigma in Service Organizations

Author: Kai Yang

Publisher: McGraw Hill Professional

Published: 2005-05-31

Total Pages: 27

ISBN-13: 0071735747

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Book Synopsis Design for Six Sigma for Service, Chapter 1 - Six Sigma in Service Organizations by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 1 - Six Sigma in Service Organizations written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Design for Six Sigma for Service, Chapter 7 - Value Engineering

Author: Kai Yang

Publisher: McGraw Hill Professional

Published: 2005-05-31

Total Pages: 61

ISBN-13: 0071735801

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Book Synopsis Design for Six Sigma for Service, Chapter 7 - Value Engineering by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 7 - Value Engineering written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 61 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.