Professional Discretion in Welfare Services

Professional Discretion in Welfare Services

Author: Tony Evans

Publisher: Routledge

Published: 2016-04-15

Total Pages: 200

ISBN-13: 1317075366

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Discretion has re-emerged as an issue of central importance for welfare professionals over the last two decades in the face of an intensification of management culture across the public sector. This book presents an innovative framework for the analysis of discretion, offering three accounts of the managerial role - the domination model, the street level model and the author's alternative discursive perspective. These different regimes of discretion are examined through a case study within a social services department, comparing and contrasting social work discretion in an Older Persons Team and a Mental Health Team. This innovative, theoretical and empirical analysis will be of great interest to postgraduate students and researchers in social work and related disciplines including social policy, public administration and organizational studies, as well as professionals in social work, health and education.


Book Synopsis Professional Discretion in Welfare Services by : Tony Evans

Download or read book Professional Discretion in Welfare Services written by Tony Evans and published by Routledge. This book was released on 2016-04-15 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discretion has re-emerged as an issue of central importance for welfare professionals over the last two decades in the face of an intensification of management culture across the public sector. This book presents an innovative framework for the analysis of discretion, offering three accounts of the managerial role - the domination model, the street level model and the author's alternative discursive perspective. These different regimes of discretion are examined through a case study within a social services department, comparing and contrasting social work discretion in an Older Persons Team and a Mental Health Team. This innovative, theoretical and empirical analysis will be of great interest to postgraduate students and researchers in social work and related disciplines including social policy, public administration and organizational studies, as well as professionals in social work, health and education.

Discretion in Welfare Bureaucracies

Discretion in Welfare Bureaucracies

Author: Majka Ryan

Publisher: Rowman & Littlefield

Published: 2023-08-08

Total Pages: 211

ISBN-13: 1538165252

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Through case-study research, Majka Ryan offers a systematic microanalysis of discretion in a specific context of residence-based welfare conditionality derived from the labour movement directive 2004/38/EC. The latter is utilised in the coordination of social security benefits for mobile EU citizens across Europe. Ryan reveals that in Ireland and other jurisdictions, official rights, be they supranational or local, when translated into practice are shaped by different political, organisational and decision-making actors, consequently leading to an uneven distribution of substantive rights and unequal outcomes for different groups of people, disproportionately affecting those who must prove their deservingness. This book evidences how residence-based welfare conditions create a context where power is exercised freely by street-level decision-makers and illustrates how that power affects different groups in society, and consequently, how through those practices, the hegemonic discourses around legitimacy of access to public resources are reproduced.


Book Synopsis Discretion in Welfare Bureaucracies by : Majka Ryan

Download or read book Discretion in Welfare Bureaucracies written by Majka Ryan and published by Rowman & Littlefield. This book was released on 2023-08-08 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through case-study research, Majka Ryan offers a systematic microanalysis of discretion in a specific context of residence-based welfare conditionality derived from the labour movement directive 2004/38/EC. The latter is utilised in the coordination of social security benefits for mobile EU citizens across Europe. Ryan reveals that in Ireland and other jurisdictions, official rights, be they supranational or local, when translated into practice are shaped by different political, organisational and decision-making actors, consequently leading to an uneven distribution of substantive rights and unequal outcomes for different groups of people, disproportionately affecting those who must prove their deservingness. This book evidences how residence-based welfare conditions create a context where power is exercised freely by street-level decision-makers and illustrates how that power affects different groups in society, and consequently, how through those practices, the hegemonic discourses around legitimacy of access to public resources are reproduced.

Professional Discretion in Welfare Services

Professional Discretion in Welfare Services

Author: Antony Evans

Publisher:

Published: 2010

Total Pages: 185

ISBN-13: 9781315602325

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Book Synopsis Professional Discretion in Welfare Services by : Antony Evans

Download or read book Professional Discretion in Welfare Services written by Antony Evans and published by . This book was released on 2010 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Protecting the Social Service Client

Protecting the Social Service Client

Author: Joel F. Handler

Publisher: Academic Press

Published: 2014-05-10

Total Pages: 177

ISBN-13: 1483260267

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Protecting the Social Service Client: Legal and Structural Controls on Official Discretion examines the treatment of clients of public and private social service agencies and highlights the role of consumer protection in dealing with the existence and abuse of administrative discretion. Of particular concern is the legal rights of these social service clients — principally the poor — and how effectively these rights are being enforced. The history of due process protection (that is, by means of appeals and court hearings) is discussed and a number of legal and structural remedies are offered. Comprised of six chapters, this book begins by setting forth the issues and reviewing the experiences of client protections under the due process model, with emphasis on discretion as a key legal issue in social services. The reader is then introduced to legal theory, particularly how constitutional and statutory law defines the legal interests of social service clients and what system of protection is provided by the law. Subsequent chapters focus on the protection of client rights in practice as well as several different legal and structural remedies to client protections. The legal protection of clients is analyzed, first from the client perspective and then from the point of view of the policymaker. This monograph is intended for social work professionals, administrators, policymakers, and advocates of the rights of people who deal with social welfare agencies.


Book Synopsis Protecting the Social Service Client by : Joel F. Handler

Download or read book Protecting the Social Service Client written by Joel F. Handler and published by Academic Press. This book was released on 2014-05-10 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Protecting the Social Service Client: Legal and Structural Controls on Official Discretion examines the treatment of clients of public and private social service agencies and highlights the role of consumer protection in dealing with the existence and abuse of administrative discretion. Of particular concern is the legal rights of these social service clients — principally the poor — and how effectively these rights are being enforced. The history of due process protection (that is, by means of appeals and court hearings) is discussed and a number of legal and structural remedies are offered. Comprised of six chapters, this book begins by setting forth the issues and reviewing the experiences of client protections under the due process model, with emphasis on discretion as a key legal issue in social services. The reader is then introduced to legal theory, particularly how constitutional and statutory law defines the legal interests of social service clients and what system of protection is provided by the law. Subsequent chapters focus on the protection of client rights in practice as well as several different legal and structural remedies to client protections. The legal protection of clients is analyzed, first from the client perspective and then from the point of view of the policymaker. This monograph is intended for social work professionals, administrators, policymakers, and advocates of the rights of people who deal with social welfare agencies.

Street-Level Bureaucracy

Street-Level Bureaucracy

Author: Michael Lipsky

Publisher: Russell Sage Foundation

Published: 1983-06-29

Total Pages: 263

ISBN-13: 1610443624

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Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.


Book Synopsis Street-Level Bureaucracy by : Michael Lipsky

Download or read book Street-Level Bureaucracy written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 1983-06-29 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.

The New Welfare Bureaucrats

The New Welfare Bureaucrats

Author: Celeste Watkins-Hayes

Publisher: University of Chicago Press

Published: 2009-08-01

Total Pages: 0

ISBN-13: 9780226874913

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As the recession worsens, more and more Americans must turn to welfare to make ends meet. Once inside the agency, the newly jobless will face a bureaucracy that has undergone massive change since the advent of welfare reform in 1996. A behind-the-scenes look at bureaucracy’s human face, The New Welfare Bureaucrats is a compelling study of welfare officers and how they navigate the increasingly tangled political and emotional terrain of their jobs. Celeste Watkins-Hayes here reveals how welfare reform engendered a shift in focus for caseworkers from simply providing monetary aid to the much more complex process of helping recipients find work. Now both more intimately involved in their clients’ lives and wielding greater power over their well-being, welfare officers’ racial, class, and professional identities have become increasingly important factors in their work. Based on the author’s extensive fieldwork in two very different communities in the northeast, The New Welfare Bureaucrats is a boon to anyone looking to understand the impact of the institutional and policy changes wrought by welfare reform as well as the subtle social dynamics that shape the way welfare is meted out at the individual level.


Book Synopsis The New Welfare Bureaucrats by : Celeste Watkins-Hayes

Download or read book The New Welfare Bureaucrats written by Celeste Watkins-Hayes and published by University of Chicago Press. This book was released on 2009-08-01 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the recession worsens, more and more Americans must turn to welfare to make ends meet. Once inside the agency, the newly jobless will face a bureaucracy that has undergone massive change since the advent of welfare reform in 1996. A behind-the-scenes look at bureaucracy’s human face, The New Welfare Bureaucrats is a compelling study of welfare officers and how they navigate the increasingly tangled political and emotional terrain of their jobs. Celeste Watkins-Hayes here reveals how welfare reform engendered a shift in focus for caseworkers from simply providing monetary aid to the much more complex process of helping recipients find work. Now both more intimately involved in their clients’ lives and wielding greater power over their well-being, welfare officers’ racial, class, and professional identities have become increasingly important factors in their work. Based on the author’s extensive fieldwork in two very different communities in the northeast, The New Welfare Bureaucrats is a boon to anyone looking to understand the impact of the institutional and policy changes wrought by welfare reform as well as the subtle social dynamics that shape the way welfare is meted out at the individual level.

Understanding Street-Level Bureaucracy

Understanding Street-Level Bureaucracy

Author: Peter Hupe

Publisher: Policy Press

Published: 2015-07-01

Total Pages: 405

ISBN-13: 1447313283

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This wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values. Questions about the extent of discretionary autonomy and the feasibility of hierarchical control are discussed in depth, with suggestions made for the further development of research in this field. Hence the book fills an important gap in the literature on public policy delivery, making it a valuable text for students and researchers of public policy, public administration and public management.


Book Synopsis Understanding Street-Level Bureaucracy by : Peter Hupe

Download or read book Understanding Street-Level Bureaucracy written by Peter Hupe and published by Policy Press. This book was released on 2015-07-01 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: This wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values. Questions about the extent of discretionary autonomy and the feasibility of hierarchical control are discussed in depth, with suggestions made for the further development of research in this field. Hence the book fills an important gap in the literature on public policy delivery, making it a valuable text for students and researchers of public policy, public administration and public management.

The power of citizens and professionals in welfare encounters

The power of citizens and professionals in welfare encounters

Author: Nanna Mik-Meyer

Publisher: Manchester University Press

Published: 2017-08-16

Total Pages: 176

ISBN-13: 1526110318

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This book is about power in welfare encounters. Present-day citizens are no longer the passive clients of the bureaucracy and welfare workers are no longer automatically the powerful party of the encounter. Instead, citizens are expected to engage in active, responsible and coproducing relationships with welfare workers. However, other factors impact these interactions; factors which often pull in different directions. Welfare encounters are thus influenced by bureaucratic principles and market values as well. Consequently, this book engages with both Weberian (bureaucracy) and Foucauldian (market values/NPM) studies when investigating the powerful welfare encounter. The book is targeted Academics, post-graduates, and undergraduates within sociology, anthropology and political science.


Book Synopsis The power of citizens and professionals in welfare encounters by : Nanna Mik-Meyer

Download or read book The power of citizens and professionals in welfare encounters written by Nanna Mik-Meyer and published by Manchester University Press. This book was released on 2017-08-16 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is about power in welfare encounters. Present-day citizens are no longer the passive clients of the bureaucracy and welfare workers are no longer automatically the powerful party of the encounter. Instead, citizens are expected to engage in active, responsible and coproducing relationships with welfare workers. However, other factors impact these interactions; factors which often pull in different directions. Welfare encounters are thus influenced by bureaucratic principles and market values as well. Consequently, this book engages with both Weberian (bureaucracy) and Foucauldian (market values/NPM) studies when investigating the powerful welfare encounter. The book is targeted Academics, post-graduates, and undergraduates within sociology, anthropology and political science.

Measuring Street-level Bureaucrats' Use of Behavioral Discretion Over Information, Transaction Costs, and Stigma in U.S. Welfare Policy Implementation

Measuring Street-level Bureaucrats' Use of Behavioral Discretion Over Information, Transaction Costs, and Stigma in U.S. Welfare Policy Implementation

Author: Do Han Kim

Publisher:

Published: 2009

Total Pages: 152

ISBN-13:

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Book Synopsis Measuring Street-level Bureaucrats' Use of Behavioral Discretion Over Information, Transaction Costs, and Stigma in U.S. Welfare Policy Implementation by : Do Han Kim

Download or read book Measuring Street-level Bureaucrats' Use of Behavioral Discretion Over Information, Transaction Costs, and Stigma in U.S. Welfare Policy Implementation written by Do Han Kim and published by . This book was released on 2009 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Judge Or Bureaucrat? Examining How Administrative Law Judges Exercise Their Discretion in Public Welfare Bureaucracies

Judge Or Bureaucrat? Examining How Administrative Law Judges Exercise Their Discretion in Public Welfare Bureaucracies

Author: Vicki Lens

Publisher:

Published: 2015

Total Pages: 26

ISBN-13:

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Administrative law judges are neglected but powerful actors in public welfare bureaucracies, presiding over quasi-judicial hearings triggered if participants challenge a bureaucratic decision on public welfare benefits. Drawing on ethnographic observations of fair hearings as well as interviews with administrative law judges and appellants, this study seeks to understand the ways in which these judges exercise discretion and how it affects the adjudication of disputes. Findings suggest that disputes generated by poorly run bureaucracies provide judges with limited opportunity to use professional skills or discretion to scrutinize bureaucratic practices. When opportunities for such judgments did arise, judges took widely divergent paths. Some align themselves with the welfare agency, enforcing bureaucratic practices rather than scrutinizing them. Others emphasize their neutrality and judicial role, scrutinizing and aligning agency practices with the law's underlying purposes.


Book Synopsis Judge Or Bureaucrat? Examining How Administrative Law Judges Exercise Their Discretion in Public Welfare Bureaucracies by : Vicki Lens

Download or read book Judge Or Bureaucrat? Examining How Administrative Law Judges Exercise Their Discretion in Public Welfare Bureaucracies written by Vicki Lens and published by . This book was released on 2015 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: Administrative law judges are neglected but powerful actors in public welfare bureaucracies, presiding over quasi-judicial hearings triggered if participants challenge a bureaucratic decision on public welfare benefits. Drawing on ethnographic observations of fair hearings as well as interviews with administrative law judges and appellants, this study seeks to understand the ways in which these judges exercise discretion and how it affects the adjudication of disputes. Findings suggest that disputes generated by poorly run bureaucracies provide judges with limited opportunity to use professional skills or discretion to scrutinize bureaucratic practices. When opportunities for such judgments did arise, judges took widely divergent paths. Some align themselves with the welfare agency, enforcing bureaucratic practices rather than scrutinizing them. Others emphasize their neutrality and judicial role, scrutinizing and aligning agency practices with the law's underlying purposes.