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A revised and updated translation of the French original, this work deals effectively with local area network technologies and management, offering a broad overview of enterprise telecommunication technologies. Also covered is computer telephony integration (CTI) through a presentation of the main technologies of the domain. A functional description of the main features of network operating systems is proposed and illustrated by Novell IntraNetWare and Windows NT examples, with special emphasis offered on business applications and management issues of these topics. The main interest of the book resides in the dual approach of enterprise networks, covering both technical and managerial elements, providing a global understanding of business applications and management of telecommunications to IT professionals and students. Concrete tools and methods are described, thus offering practical advice of immediate relevance.
Book Synopsis Enterprise Networks and Telephony by : Solange Ghernaouti-Helie
Download or read book Enterprise Networks and Telephony written by Solange Ghernaouti-Helie and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revised and updated translation of the French original, this work deals effectively with local area network technologies and management, offering a broad overview of enterprise telecommunication technologies. Also covered is computer telephony integration (CTI) through a presentation of the main technologies of the domain. A functional description of the main features of network operating systems is proposed and illustrated by Novell IntraNetWare and Windows NT examples, with special emphasis offered on business applications and management issues of these topics. The main interest of the book resides in the dual approach of enterprise networks, covering both technical and managerial elements, providing a global understanding of business applications and management of telecommunications to IT professionals and students. Concrete tools and methods are described, thus offering practical advice of immediate relevance.
The real-world guide to securing Cisco-based IP telephony applications, devices, and networks Cisco IP telephony leverages converged networks to dramatically reduce TCO and improve ROI. However, its critical importance to business communications and deep integration with enterprise IP networks make it susceptible to attacks that legacy telecom systems did not face. Now, there’s a comprehensive guide to securing the IP telephony components that ride atop data network infrastructures–and thereby providing IP telephony services that are safer, more resilient, more stable, and more scalable. Securing Cisco IP Telephony Networks provides comprehensive, up-to-date details for securing Cisco IP telephony equipment, underlying infrastructure, and telephony applications. Drawing on ten years of experience, senior network consultant Akhil Behl offers a complete security framework for use in any Cisco IP telephony environment. You’ll find best practices and detailed configuration examples for securing Cisco Unified Communications Manager (CUCM), Cisco Unity/Unity Connection, Cisco Unified Presence, Cisco Voice Gateways, Cisco IP Telephony Endpoints, and many other Cisco IP Telephony applications. The book showcases easy-to-follow Cisco IP Telephony applications and network security-centric examples in every chapter. This guide is invaluable to every technical professional and IT decision-maker concerned with securing Cisco IP telephony networks, including network engineers, administrators, architects, managers, security analysts, IT directors, and consultants. Recognize vulnerabilities caused by IP network integration, as well as VoIP’s unique security requirements Discover how hackers target IP telephony networks and proactively protect against each facet of their attacks Implement a flexible, proven methodology for end-to-end Cisco IP Telephony security Use a layered (defense-in-depth) approach that builds on underlying network security design Secure CUCM, Cisco Unity/Unity Connection, CUPS, CUCM Express, and Cisco Unity Express platforms against internal and external threats Establish physical security, Layer 2 and Layer 3 security, and Cisco ASA-based perimeter security Complete coverage of Cisco IP Telephony encryption and authentication fundamentals Configure Cisco IOS Voice Gateways to help prevent toll fraud and deter attacks Secure Cisco Voice Gatekeepers and Cisco Unified Border Element (CUBE) against rogue endpoints and other attack vectors Secure Cisco IP telephony endpoints–Cisco Unified IP Phones (wired, wireless, and soft phone) from malicious insiders and external threats This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.
Book Synopsis Securing Cisco IP Telephony Networks by : Akhil Behl
Download or read book Securing Cisco IP Telephony Networks written by Akhil Behl and published by Cisco Press. This book was released on 2012-08-31 with total page 1154 pages. Available in PDF, EPUB and Kindle. Book excerpt: The real-world guide to securing Cisco-based IP telephony applications, devices, and networks Cisco IP telephony leverages converged networks to dramatically reduce TCO and improve ROI. However, its critical importance to business communications and deep integration with enterprise IP networks make it susceptible to attacks that legacy telecom systems did not face. Now, there’s a comprehensive guide to securing the IP telephony components that ride atop data network infrastructures–and thereby providing IP telephony services that are safer, more resilient, more stable, and more scalable. Securing Cisco IP Telephony Networks provides comprehensive, up-to-date details for securing Cisco IP telephony equipment, underlying infrastructure, and telephony applications. Drawing on ten years of experience, senior network consultant Akhil Behl offers a complete security framework for use in any Cisco IP telephony environment. You’ll find best practices and detailed configuration examples for securing Cisco Unified Communications Manager (CUCM), Cisco Unity/Unity Connection, Cisco Unified Presence, Cisco Voice Gateways, Cisco IP Telephony Endpoints, and many other Cisco IP Telephony applications. The book showcases easy-to-follow Cisco IP Telephony applications and network security-centric examples in every chapter. This guide is invaluable to every technical professional and IT decision-maker concerned with securing Cisco IP telephony networks, including network engineers, administrators, architects, managers, security analysts, IT directors, and consultants. Recognize vulnerabilities caused by IP network integration, as well as VoIP’s unique security requirements Discover how hackers target IP telephony networks and proactively protect against each facet of their attacks Implement a flexible, proven methodology for end-to-end Cisco IP Telephony security Use a layered (defense-in-depth) approach that builds on underlying network security design Secure CUCM, Cisco Unity/Unity Connection, CUPS, CUCM Express, and Cisco Unity Express platforms against internal and external threats Establish physical security, Layer 2 and Layer 3 security, and Cisco ASA-based perimeter security Complete coverage of Cisco IP Telephony encryption and authentication fundamentals Configure Cisco IOS Voice Gateways to help prevent toll fraud and deter attacks Secure Cisco Voice Gatekeepers and Cisco Unified Border Element (CUBE) against rogue endpoints and other attack vectors Secure Cisco IP telephony endpoints–Cisco Unified IP Phones (wired, wireless, and soft phone) from malicious insiders and external threats This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.
Book Synopsis Network Infrastructure Requirements for Enterprise IP Telephony by :
Download or read book Network Infrastructure Requirements for Enterprise IP Telephony written by and published by Information Gatekeepers Inc. This book was released on with total page 15 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Annotation Voice/Data Integration on Cisco Networks is both a conceptual reference and a practical how-to book that bridges the gap between existing telephony networks and the new world of packetized voice over data networks. Technologies are explained in a context that gives the reader a holistic understanding of voice/data integration. Reader can then follow a complete process to design and implement a variety of network scenarios, leveraging the author's experience with real voice/data networks. The audio accompaniment on CD-ROM will be an excellent companion to demonstrate the expected voice quality using different voice/data networking scenarios. This will allow professionals in the field to demonstrate different sound quality levels to customers.
Book Synopsis Integrating Voice and Data Networks by : Scott Keagy
Download or read book Integrating Voice and Data Networks written by Scott Keagy and published by Cisco Press. This book was released on 2000 with total page 817 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Voice/Data Integration on Cisco Networks is both a conceptual reference and a practical how-to book that bridges the gap between existing telephony networks and the new world of packetized voice over data networks. Technologies are explained in a context that gives the reader a holistic understanding of voice/data integration. Reader can then follow a complete process to design and implement a variety of network scenarios, leveraging the author's experience with real voice/data networks. The audio accompaniment on CD-ROM will be an excellent companion to demonstrate the expected voice quality using different voice/data networking scenarios. This will allow professionals in the field to demonstrate different sound quality levels to customers.
With the emergence of new technologies like Voice over IP and Wireless LANs, the decentralization of enterprises, and the increased mobility of employees in the work force, separate data and voice networks are no longer adequate for today's organizations. The needs of companies, both large and small, require a newly structured, consolidated corporate network. Focusing on infrastructure, this unique resource provides professionals with practical guidance on reorganizing enterprise networks for maximum efficiency in today's marketplace. The book offers detailed information on key technologies and services such as VPNs (virtual private networks), VoIP (voice over IP), MPLS (multi protocol label switching), and mobile data services. Moreover, this authoritative volume discusses the role of the CIO and the IT department within the organization and offers a thorough understanding of the costs and security issues related to enterprise network development.
Book Synopsis Reorganizing Data and Voice Networks by : Thomas R. Koehler
Download or read book Reorganizing Data and Voice Networks written by Thomas R. Koehler and published by Artech House Publishers. This book was released on 2004 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the emergence of new technologies like Voice over IP and Wireless LANs, the decentralization of enterprises, and the increased mobility of employees in the work force, separate data and voice networks are no longer adequate for today's organizations. The needs of companies, both large and small, require a newly structured, consolidated corporate network. Focusing on infrastructure, this unique resource provides professionals with practical guidance on reorganizing enterprise networks for maximum efficiency in today's marketplace. The book offers detailed information on key technologies and services such as VPNs (virtual private networks), VoIP (voice over IP), MPLS (multi protocol label switching), and mobile data services. Moreover, this authoritative volume discusses the role of the CIO and the IT department within the organization and offers a thorough understanding of the costs and security issues related to enterprise network development.
Previous ed. by Jonathan Davidson, James Peters, 2000.
Book Synopsis Voice Over IP Fundamentals by : Jonathan Davidson
Download or read book Voice Over IP Fundamentals written by Jonathan Davidson and published by Cisco Press. This book was released on 2006 with total page 428 pages. Available in PDF, EPUB and Kindle. Book excerpt: Previous ed. by Jonathan Davidson, James Peters, 2000.
A Game Changer for WFH Practitioners Ê KEY FEATURESÊÊ _ Get to know the challenges and benefits of VoIP. _ Explore in-depth coverage on methodologies of the VoIP system. _ Includes the VoIP economic model, technology model, and in-practices. DESCRIPTIONÊ ÔVoIP Telephony and YouÕ introduces you to new and advanced ways of communicating over traditional telephony realms. Telcos use public internet private IPs for this long-distance voice communication in the Covid era. This book describes how VoIP encompasses the capability to encode and deliver content in real-time across digitized networks. In this book, you will learn about VoIP regulations, VoIP hardware and software, video conferencing servers, SWOT analysis of Telcos, switching technology. You will also learn about the TCP/IP, market, Economics model, business model, and technology models. You will learn how to eliminate echo by understanding the various interfaces of VoIP and a number of digital protocols.This book will also provide you with a solution to design and maintain communication systems that can be used reliably in the Covid-19 times. This book includes several best practices and security measures to secure conversations by use of surveillance methods and VoIP security provisions.ÊÊ WHAT YOU WILL LEARN _ Learn to establish a strong and robust digital communication for WFH business operations. _ Explore and evaluate buyingÊ decisions between cloud-based phones and other VoIP devices. _ Learn to optimize utilization of the VoIP telephony devices for audio and video conferencing. WHO THIS BOOK IS FORÊÊ This book is for aspiring and current technicians, network administrators, engineers, IT managers, VoIP integrators and solution providers, mobile experts, and WFH practitioners. TABLE OF CONTENTS 1. Introduction to Voice over Internet Protocol (VoIP) 2. VoIP Video Conferencing and Corona Virus 3. VoIPÕs Challenges and Benefits and VoIP MarketÕs Independent Providers 4. Overview of Systems-Level 5. Interfaces of VoIP Telephony 6. Assurance of Voice Quality for VoIP Networks 7. Implementation of VoIP Security 8. Functionality of a Data Router 9. Technical Description related to VoIP 10. VoIP Hardware and Software Components 11. Business Model and Market Model in relation with Internet Telephony 12. Technology, Economics and In-Practice to be concerned with IP telephony 13. VoIP to be Concluded
Book Synopsis VoIP Telephony and You by : Rashmi Nanda
Download or read book VoIP Telephony and You written by Rashmi Nanda and published by BPB Publications. This book was released on 2021-05-10 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Game Changer for WFH Practitioners Ê KEY FEATURESÊÊ _ Get to know the challenges and benefits of VoIP. _ Explore in-depth coverage on methodologies of the VoIP system. _ Includes the VoIP economic model, technology model, and in-practices. DESCRIPTIONÊ ÔVoIP Telephony and YouÕ introduces you to new and advanced ways of communicating over traditional telephony realms. Telcos use public internet private IPs for this long-distance voice communication in the Covid era. This book describes how VoIP encompasses the capability to encode and deliver content in real-time across digitized networks. In this book, you will learn about VoIP regulations, VoIP hardware and software, video conferencing servers, SWOT analysis of Telcos, switching technology. You will also learn about the TCP/IP, market, Economics model, business model, and technology models. You will learn how to eliminate echo by understanding the various interfaces of VoIP and a number of digital protocols.This book will also provide you with a solution to design and maintain communication systems that can be used reliably in the Covid-19 times. This book includes several best practices and security measures to secure conversations by use of surveillance methods and VoIP security provisions.ÊÊ WHAT YOU WILL LEARN _ Learn to establish a strong and robust digital communication for WFH business operations. _ Explore and evaluate buyingÊ decisions between cloud-based phones and other VoIP devices. _ Learn to optimize utilization of the VoIP telephony devices for audio and video conferencing. WHO THIS BOOK IS FORÊÊ This book is for aspiring and current technicians, network administrators, engineers, IT managers, VoIP integrators and solution providers, mobile experts, and WFH practitioners. TABLE OF CONTENTS 1. Introduction to Voice over Internet Protocol (VoIP) 2. VoIP Video Conferencing and Corona Virus 3. VoIPÕs Challenges and Benefits and VoIP MarketÕs Independent Providers 4. Overview of Systems-Level 5. Interfaces of VoIP Telephony 6. Assurance of Voice Quality for VoIP Networks 7. Implementation of VoIP Security 8. Functionality of a Data Router 9. Technical Description related to VoIP 10. VoIP Hardware and Software Components 11. Business Model and Market Model in relation with Internet Telephony 12. Technology, Economics and In-Practice to be concerned with IP telephony 13. VoIP to be Concluded
VoIP Performance Management and Optimization A KPI-based approach to managing and optimizing VoIP networks IP Communications Adeel Ahmed, CCIE® No. 4574 Habib Madani Talal Siddiqui, CCIE No. 4280 VoIP Performance Management and Optimization is the first comprehensive, expert guide to managing, monitoring, troubleshooting, and optimizing large VoIP networks. Three leading Cisco VoIP experts bring together state-of-the-art techniques for ensuring that customer service level agreements (SLA) are consistently met or exceeded. The authors begin by reviewing how VoIP is deployed in enterprise and service provider networks and the performance tradeoffs and challenges associated with each leading VoIP deployment model. Next, they present a comprehensive approach to diagnosing problems in VoIP networks using key performance indicators (KPI) and proactively addressing issues before they impact service. In this book, you will find a proven tools-based strategy for gauging VoIP network health and maximizing performance and voice quality. You also will learn how to perform trend analysis and use the results for capacity planning and traffic engineering—thereby optimizing your networks for both the short- and long-term. The authors all work in the Cisco Advanced Services Group. Deploy, manage, monitor, and scale multivendor VoIP networks more effectively Integrate performance data from multiple VoIP network segments and service flows to effectively manage SLAs Use performance counters, call detail records, and call agent trace logs to gauge network health in real time Utilize dashboards to analyze and correlate VoIP metrics, analyze trends, and plan capacity Implement a layered approach to quickly isolate and troubleshoot both localized and systemic problems in VoIP networks Optimize performance in networks where the service provider owns the “last mile” connection Improve performance when VoIP is deployed over publicly shared infrastructure Manage performance in enterprise networks using both centralized and distributed call processing Plan media deployment for the best possible network performance Monitor trends, establish baselines, optimize existing resources, and identify emerging problems Understand and address common voice quality issues This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity. Category: Networking: Unified Communications Covers: Voice over IP Network Management
Book Synopsis VoIP Performance Management and Optimization by : Adeel Ahmed
Download or read book VoIP Performance Management and Optimization written by Adeel Ahmed and published by Cisco Press. This book was released on 2010-07-29 with total page 675 pages. Available in PDF, EPUB and Kindle. Book excerpt: VoIP Performance Management and Optimization A KPI-based approach to managing and optimizing VoIP networks IP Communications Adeel Ahmed, CCIE® No. 4574 Habib Madani Talal Siddiqui, CCIE No. 4280 VoIP Performance Management and Optimization is the first comprehensive, expert guide to managing, monitoring, troubleshooting, and optimizing large VoIP networks. Three leading Cisco VoIP experts bring together state-of-the-art techniques for ensuring that customer service level agreements (SLA) are consistently met or exceeded. The authors begin by reviewing how VoIP is deployed in enterprise and service provider networks and the performance tradeoffs and challenges associated with each leading VoIP deployment model. Next, they present a comprehensive approach to diagnosing problems in VoIP networks using key performance indicators (KPI) and proactively addressing issues before they impact service. In this book, you will find a proven tools-based strategy for gauging VoIP network health and maximizing performance and voice quality. You also will learn how to perform trend analysis and use the results for capacity planning and traffic engineering—thereby optimizing your networks for both the short- and long-term. The authors all work in the Cisco Advanced Services Group. Deploy, manage, monitor, and scale multivendor VoIP networks more effectively Integrate performance data from multiple VoIP network segments and service flows to effectively manage SLAs Use performance counters, call detail records, and call agent trace logs to gauge network health in real time Utilize dashboards to analyze and correlate VoIP metrics, analyze trends, and plan capacity Implement a layered approach to quickly isolate and troubleshoot both localized and systemic problems in VoIP networks Optimize performance in networks where the service provider owns the “last mile” connection Improve performance when VoIP is deployed over publicly shared infrastructure Manage performance in enterprise networks using both centralized and distributed call processing Plan media deployment for the best possible network performance Monitor trends, establish baselines, optimize existing resources, and identify emerging problems Understand and address common voice quality issues This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity. Category: Networking: Unified Communications Covers: Voice over IP Network Management
Cisco Unified Contact Center Enterprise (UCCE) The complete guide to managing UCCE environments: tips, tricks, best practices, and lessons learned Cisco Unified Contact Center Enterprise (UCCE) integrates multiple components and can serve a wide spectrum of business requirements. In this book, Gary Ford, an experienced Cisco UCCE consultant brings together all the guidance you need to optimally configure and manage UCCE in any environment. The author shares in-depth insights covering both the enterprise and hosted versions of UCCE. He presents an administrator’s view of how to perform key UCCE tasks and why they work as they do. He thoroughly addresses application configuration, agents, scripting, IVR, dial plans, UCM, error handling, reporting, metrics, and many other key topics. You’ll find proven, standardized configuration examples that help eliminate errors and reduce downtime, step-by-step walkthroughs of several actual configurations, and thorough coverage of monitoring and troubleshooting UCCE systems. Cisco Unified Contact Center Enterprise (UCCE) is an indispensable resource to help you deploy and operate UCCE systems reliably and efficiently. · Understand the Cisco Unified Contact Center product portfolio and platform architecture · Choose the right single-site, multi-site, or clustered deployment model for your environment · Take a lifecycle services approach to UCCE deployment and application configuration-–including preparation, planning, design, and implementation · Implement traditional, current-generation, and next-generation call routing · Master the latest best practices for call flow scripting · Understand UCCE’s nodes and distributed processes and build a clean system startup sequence · Design, implement, and deliver unified CM/IP IVR solutions · Set up and efficiently manage UCCE databases · Make the most of UCCE’s reporting tools · Create advanced applications with Data-Driven Routing · Effectively maintain any UCCE deployment, including older versions · Use a best-practice methodology for troubleshooting, and master valuable, little-known Cisco diagnostic tools This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.
Book Synopsis Cisco Unified Contact Center Enterprise (UCCE) by : Gary Ford
Download or read book Cisco Unified Contact Center Enterprise (UCCE) written by Gary Ford and published by Pearson Education. This book was released on 2011-06-27 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cisco Unified Contact Center Enterprise (UCCE) The complete guide to managing UCCE environments: tips, tricks, best practices, and lessons learned Cisco Unified Contact Center Enterprise (UCCE) integrates multiple components and can serve a wide spectrum of business requirements. In this book, Gary Ford, an experienced Cisco UCCE consultant brings together all the guidance you need to optimally configure and manage UCCE in any environment. The author shares in-depth insights covering both the enterprise and hosted versions of UCCE. He presents an administrator’s view of how to perform key UCCE tasks and why they work as they do. He thoroughly addresses application configuration, agents, scripting, IVR, dial plans, UCM, error handling, reporting, metrics, and many other key topics. You’ll find proven, standardized configuration examples that help eliminate errors and reduce downtime, step-by-step walkthroughs of several actual configurations, and thorough coverage of monitoring and troubleshooting UCCE systems. Cisco Unified Contact Center Enterprise (UCCE) is an indispensable resource to help you deploy and operate UCCE systems reliably and efficiently. · Understand the Cisco Unified Contact Center product portfolio and platform architecture · Choose the right single-site, multi-site, or clustered deployment model for your environment · Take a lifecycle services approach to UCCE deployment and application configuration-–including preparation, planning, design, and implementation · Implement traditional, current-generation, and next-generation call routing · Master the latest best practices for call flow scripting · Understand UCCE’s nodes and distributed processes and build a clean system startup sequence · Design, implement, and deliver unified CM/IP IVR solutions · Set up and efficiently manage UCCE databases · Make the most of UCCE’s reporting tools · Create advanced applications with Data-Driven Routing · Effectively maintain any UCCE deployment, including older versions · Use a best-practice methodology for troubleshooting, and master valuable, little-known Cisco diagnostic tools This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.
"This course discusses the WAN technologies and network services required by converged applications in a complex network. The course allows you to understand the selection criteria of network devices and WAN technologies to meet network requirements. You will learn how to configure and troubleshoot network devices and resolve common issues with data link protocols. You will also develop the knowledge and skills needed to implement IPSec and virtual private network (VPN) operations in a complex network."--Back cover.
Book Synopsis Connecting Networks Companion Guide by : Cisco Networking Academy
Download or read book Connecting Networks Companion Guide written by Cisco Networking Academy and published by Pearson Education. This book was released on 2014 with total page 569 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This course discusses the WAN technologies and network services required by converged applications in a complex network. The course allows you to understand the selection criteria of network devices and WAN technologies to meet network requirements. You will learn how to configure and troubleshoot network devices and resolve common issues with data link protocols. You will also develop the knowledge and skills needed to implement IPSec and virtual private network (VPN) operations in a complex network."--Back cover.
