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Not so long ago, being reasonably trustworthy was good enough. But soon only the extremely trustworthy will thrive. In the age of smartphones and social networks, every action an organization takes can be exposed and critiqued in real time. Nothing is local or secret anymore. If you treat one customer unfairly, produce one shoddy product, or try to gouge one price, the whole world may find out in hours, if not minutes. The users of Twitter, Yelp, and similar outlets show little mercy for bad behavior. The bar for trustworthiness is higher than ever and continues to rise. Bestselling authors Don Peppers and Martha Rogers, Ph.D., argue that the only sane response to these rising levels of transparency is to protect the interests of customers proactively—even if that requires spending extra money in the short run to preserve your brand reputation in the long run. The payoff of generating extreme trust will be worth it. With a wealth of fascinating research as well as practical applications, this book will show you how to earn—and keep—the extreme trust of everyone your company interacts with.
Book Synopsis Extreme Trust by : Don Peppers
Download or read book Extreme Trust written by Don Peppers and published by Penguin. This book was released on 2016-06-21 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Not so long ago, being reasonably trustworthy was good enough. But soon only the extremely trustworthy will thrive. In the age of smartphones and social networks, every action an organization takes can be exposed and critiqued in real time. Nothing is local or secret anymore. If you treat one customer unfairly, produce one shoddy product, or try to gouge one price, the whole world may find out in hours, if not minutes. The users of Twitter, Yelp, and similar outlets show little mercy for bad behavior. The bar for trustworthiness is higher than ever and continues to rise. Bestselling authors Don Peppers and Martha Rogers, Ph.D., argue that the only sane response to these rising levels of transparency is to protect the interests of customers proactively—even if that requires spending extra money in the short run to preserve your brand reputation in the long run. The payoff of generating extreme trust will be worth it. With a wealth of fascinating research as well as practical applications, this book will show you how to earn—and keep—the extreme trust of everyone your company interacts with.
Shares strategies for maintaining business competitiveness in an increasingly transparent world, revealing the importance of professional honesty, solution-driven practices, and integrity-based customer support.
Book Synopsis Extreme Trust by : Don Peppers
Download or read book Extreme Trust written by Don Peppers and published by Portfolio. This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shares strategies for maintaining business competitiveness in an increasingly transparent world, revealing the importance of professional honesty, solution-driven practices, and integrity-based customer support.
Murray Cohen planned to live out his "Golden Years," in his home on Siesta Key Sarasota, Florida. His dream was cut short when his wife of three weeks deliberately denied him medical assistance when he requested an ambulance thinking he was having a natural heart attack. Murray's bride waited until she believed he was dead before making her 'Academy Award' call to 911. Unfortunately for his killer, Murray was not finished fighting for his life. Murray Cohen's death was classified as natural by authorities in the State of Florida. His son became suspicious after many red flags and began his own investigation. He uncovered the ultimate evidence of murder left behind by his father. This story shines a light on how unequal, corrupt, and broken the Civil and Criminal Justice systems in America have become.
Book Synopsis Extreme Breach of Trust by : Steven J. Esdale
Download or read book Extreme Breach of Trust written by Steven J. Esdale and published by Page Publishing Inc. This book was released on 2018-10-31 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Murray Cohen planned to live out his "Golden Years," in his home on Siesta Key Sarasota, Florida. His dream was cut short when his wife of three weeks deliberately denied him medical assistance when he requested an ambulance thinking he was having a natural heart attack. Murray's bride waited until she believed he was dead before making her 'Academy Award' call to 911. Unfortunately for his killer, Murray was not finished fighting for his life. Murray Cohen's death was classified as natural by authorities in the State of Florida. His son became suspicious after many red flags and began his own investigation. He uncovered the ultimate evidence of murder left behind by his father. This story shines a light on how unequal, corrupt, and broken the Civil and Criminal Justice systems in America have become.
Rock climbing is one of today's most popular 'extreme sports.' Although many women are involved, the sport retains a particularly male image and culture. Everyday Masculinities and Extreme Sport presents the first in-depth study of rock climbing in the UK, analysing what it reveals about the contemporary construction and performance of masculinity through sport.One of the key concerns of the book is the relationship between everyday masculinity and the pursuit of the extraordinary through sport. Drawing on insights from sociology and gender studies, the book challenges traditional approaches to the analysis of sport.
Book Synopsis Everyday Masculinities and Extreme Sport by : Victoria Robinson
Download or read book Everyday Masculinities and Extreme Sport written by Victoria Robinson and published by Berg. This book was released on 2008-09-01 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rock climbing is one of today's most popular 'extreme sports.' Although many women are involved, the sport retains a particularly male image and culture. Everyday Masculinities and Extreme Sport presents the first in-depth study of rock climbing in the UK, analysing what it reveals about the contemporary construction and performance of masculinity through sport.One of the key concerns of the book is the relationship between everyday masculinity and the pursuit of the extraordinary through sport. Drawing on insights from sociology and gender studies, the book challenges traditional approaches to the analysis of sport.
Pat says though the vision of one person can change the world, no one can carry out a vision alone. Extreme dreams depend on teams, and lack of teamwork is often how big dreams go unrealized. Using examples and anecdotes from history and contemporary life, Pat shows how the greatest world-changing events came to be as the result of the passion of single individuals. In each case, a team was assembled with people equipped in the various areas needed to bring the vision to pass. Pat addresses team assembly, dynamics, and pitfalls to give readers guidance they can immediately apply to their own circumstances. Everyone is looking for ways to be more successful in life. Pat Williams serves up a book packed with practical help to get readers where they want to be.
Book Synopsis Extreme Dreams Depend on Teams by : Pat Williams
Download or read book Extreme Dreams Depend on Teams written by Pat Williams and published by Center Street. This book was released on 2009-07-22 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pat says though the vision of one person can change the world, no one can carry out a vision alone. Extreme dreams depend on teams, and lack of teamwork is often how big dreams go unrealized. Using examples and anecdotes from history and contemporary life, Pat shows how the greatest world-changing events came to be as the result of the passion of single individuals. In each case, a team was assembled with people equipped in the various areas needed to bring the vision to pass. Pat addresses team assembly, dynamics, and pitfalls to give readers guidance they can immediately apply to their own circumstances. Everyone is looking for ways to be more successful in life. Pat Williams serves up a book packed with practical help to get readers where they want to be.
Poverty and inequality are at record levels. Today, forty-seven million Americans live in poverty, while the median is in decline. The top 20 percent now controls 89 percent of all wealth. These conditions have renewed demands for a new economic Bill of Rights, an idea proposed by F. D. Roosevelt, Truman and Martin Luther King, Jr. The new Economic Bill of Rights has a coherent plan and proclaims that all Americans have the right to a job, a living wage, a decent home, adequate medical care, good education, and adequate protection from economic fears of unemployment, sickness and old age. Integrating the latest economic and social data, Ending Extreme Inequality explores each of these rights. Each chapter includes: an analysis of the social problems surrounding each right; a historical overview of the attempts to right these wrongs; and assessments of current solutions offered by citizens, community groups and politicians. These contemporary, real-life solutions to inequality can inspire students and citizens to become involved and open pathways toward a more just society.
Book Synopsis Ending Extreme Inequality by : Scott Myers-Lipton
Download or read book Ending Extreme Inequality written by Scott Myers-Lipton and published by Routledge. This book was released on 2015-11-17 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Poverty and inequality are at record levels. Today, forty-seven million Americans live in poverty, while the median is in decline. The top 20 percent now controls 89 percent of all wealth. These conditions have renewed demands for a new economic Bill of Rights, an idea proposed by F. D. Roosevelt, Truman and Martin Luther King, Jr. The new Economic Bill of Rights has a coherent plan and proclaims that all Americans have the right to a job, a living wage, a decent home, adequate medical care, good education, and adequate protection from economic fears of unemployment, sickness and old age. Integrating the latest economic and social data, Ending Extreme Inequality explores each of these rights. Each chapter includes: an analysis of the social problems surrounding each right; a historical overview of the attempts to right these wrongs; and assessments of current solutions offered by citizens, community groups and politicians. These contemporary, real-life solutions to inequality can inspire students and citizens to become involved and open pathways toward a more just society.
This groundbreaking volume features expert contributions from across the globe by both management scholars and business leaders. Divided into three main parts _ Extreme Expedition Leaders, Extreme Work Teams and Extreme Individual Leaders _ the book ex
Book Synopsis Extreme Leadership by : Cristina M. Giannantonio
Download or read book Extreme Leadership written by Cristina M. Giannantonio and published by Edward Elgar Publishing. This book was released on 2013-12-27 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: This groundbreaking volume features expert contributions from across the globe by both management scholars and business leaders. Divided into three main parts _ Extreme Expedition Leaders, Extreme Work Teams and Extreme Individual Leaders _ the book ex
The co-founder and longtime president of Pixar updates and expands his 2014 New York Times bestseller on creative leadership, reflecting on the management principles that built Pixar’s singularly successful culture, and on all he learned during the past nine years that allowed Pixar to retain its creative culture while continuing to evolve. “Might be the most thoughtful management book ever.”—Fast Company For nearly thirty years, Pixar has dominated the world of animation, producing such beloved films as the Toy Story trilogy, Finding Nemo, The Incredibles, Up, and WALL-E, which have gone on to set box-office records and garner eighteen Academy Awards. The joyous storytelling, the inventive plots, the emotional authenticity: In some ways, Pixar movies are an object lesson in what creativity really is. Here, Catmull reveals the ideals and techniques that have made Pixar so widely admired—and so profitable. As a young man, Ed Catmull had a dream: to make the first computer-animated movie. He nurtured that dream as a Ph.D. student, and then forged a partnership with George Lucas that led, indirectly, to his founding Pixar with Steve Jobs and John Lasseter in 1986. Nine years later, Toy Story was released, changing animation forever. The essential ingredient in that movie’s success—and in the twenty-five movies that followed—was the unique environment that Catmull and his colleagues built at Pixar, based on philosophies that protect the creative process and defy convention, such as: • Give a good idea to a mediocre team and they will screw it up. But give a mediocre idea to a great team and they will either fix it or come up with something better. • It’s not the manager’s job to prevent risks. It’s the manager’s job to make it safe for others to take them. • The cost of preventing errors is often far greater than the cost of fixing them. • A company’s communication structure should not mirror its organizational structure. Everybody should be able to talk to anybody. Creativity, Inc. has been significantly expanded to illuminate the continuing development of the unique culture at Pixar. It features a new introduction, two entirely new chapters, four new chapter postscripts, and changes and updates throughout. Pursuing excellence isn’t a one-off assignment but an ongoing, day-in, day-out, full-time job. And Creativity, Inc. explores how it is done.
Book Synopsis Creativity, Inc. (The Expanded Edition) by : Ed Catmull
Download or read book Creativity, Inc. (The Expanded Edition) written by Ed Catmull and published by Random House. This book was released on 2023-09-28 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: The co-founder and longtime president of Pixar updates and expands his 2014 New York Times bestseller on creative leadership, reflecting on the management principles that built Pixar’s singularly successful culture, and on all he learned during the past nine years that allowed Pixar to retain its creative culture while continuing to evolve. “Might be the most thoughtful management book ever.”—Fast Company For nearly thirty years, Pixar has dominated the world of animation, producing such beloved films as the Toy Story trilogy, Finding Nemo, The Incredibles, Up, and WALL-E, which have gone on to set box-office records and garner eighteen Academy Awards. The joyous storytelling, the inventive plots, the emotional authenticity: In some ways, Pixar movies are an object lesson in what creativity really is. Here, Catmull reveals the ideals and techniques that have made Pixar so widely admired—and so profitable. As a young man, Ed Catmull had a dream: to make the first computer-animated movie. He nurtured that dream as a Ph.D. student, and then forged a partnership with George Lucas that led, indirectly, to his founding Pixar with Steve Jobs and John Lasseter in 1986. Nine years later, Toy Story was released, changing animation forever. The essential ingredient in that movie’s success—and in the twenty-five movies that followed—was the unique environment that Catmull and his colleagues built at Pixar, based on philosophies that protect the creative process and defy convention, such as: • Give a good idea to a mediocre team and they will screw it up. But give a mediocre idea to a great team and they will either fix it or come up with something better. • It’s not the manager’s job to prevent risks. It’s the manager’s job to make it safe for others to take them. • The cost of preventing errors is often far greater than the cost of fixing them. • A company’s communication structure should not mirror its organizational structure. Everybody should be able to talk to anybody. Creativity, Inc. has been significantly expanded to illuminate the continuing development of the unique culture at Pixar. It features a new introduction, two entirely new chapters, four new chapter postscripts, and changes and updates throughout. Pursuing excellence isn’t a one-off assignment but an ongoing, day-in, day-out, full-time job. And Creativity, Inc. explores how it is done.
In this "meticulously researched" account (New York Times Book Review), a Pulitzer Prize-winning author examines the dangers of a failing public health system unequipped to handle large-scale global risks like a coronavirus pandemic. The New York Times bestselling author of The Coming Plague, Laurie Garrett takes on perhaps the most crucial global issue of our time in this eye-opening book. She asks: is our collective health in a state of decline? If so, how dire is this crisis and has the public health system itself contributed to it? Using riveting detail and finely-honed storytelling, exploring outbreaks around the world, Garrett exposes the underbelly of the world's globalization to find out if it can still be assumed that government can and will protect the people's health, or if that trust has been irrevocably broken. "A frightening vision of the future and a deeply unsettling one . . . a sober, scary book that not only limns the dangers posed by emerging diseases but also raises serious questions about two centuries' worth of Enlightenment beliefs in science and technology and progress." -- Michiko Kakutani, The New York Times
Book Synopsis Betrayal of Trust by : Laurie Garrett
Download or read book Betrayal of Trust written by Laurie Garrett and published by Hachette Books. This book was released on 2011-05-10 with total page 1294 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this "meticulously researched" account (New York Times Book Review), a Pulitzer Prize-winning author examines the dangers of a failing public health system unequipped to handle large-scale global risks like a coronavirus pandemic. The New York Times bestselling author of The Coming Plague, Laurie Garrett takes on perhaps the most crucial global issue of our time in this eye-opening book. She asks: is our collective health in a state of decline? If so, how dire is this crisis and has the public health system itself contributed to it? Using riveting detail and finely-honed storytelling, exploring outbreaks around the world, Garrett exposes the underbelly of the world's globalization to find out if it can still be assumed that government can and will protect the people's health, or if that trust has been irrevocably broken. "A frightening vision of the future and a deeply unsettling one . . . a sober, scary book that not only limns the dangers posed by emerging diseases but also raises serious questions about two centuries' worth of Enlightenment beliefs in science and technology and progress." -- Michiko Kakutani, The New York Times
In Helping Your Child with Extreme Picky Eating, a family doctor specializing in childhood feeding joins forces with a speech pathologist to help you support your child’s nutrition, healthy growth, and end meal-time anxiety (for your child and you) once and for all. Are you parenting a child with ‘extreme’ picky eating? Do you worry your child isn’t getting the nutrition he or she needs? Are you tired of fighting over food, suspect that what you’ve tried may be making things worse, but don’t know how to help? Having a child with ‘extreme’ picky eating is frustrating and sometimes scary. Children with feeding disorders, food aversions, or selective eating often experience anxiety around food, and the power struggles can negatively impact your relationship with your child. Children with extreme picky eating can also miss out on parties or camp because they can’t find “safe” foods. But you don’t have to choose between fighting over every bite and only serving a handful of safe foods for years on end. Helping Your Child with Extreme Picky Eating offers hope, even if your child has “failed” feeding therapies before. After gaining a foundation of understanding of your child’s challenges and the dynamics at play, you’ll be ready for the 5 steps (built around the clinically proven STEPS+ approach—Supportive Treatment of Eating in PartnershipS) that transform feeding and meals so your child can learn to enjoy a variety of foods in the right amounts for healthy growth. You’ll discover specific strategies for dealing with anxiety, low appetite, sensory challenges, autism spectrum-related feeding issues, oral motor delay, and medically-based feeding problems. Tips and exercises reinforce what you’ve learned, and dozens of “scripts” help you respond to your child in the heat of the moment, as well as to others in your child’s life (grandparents or your child’s teacher) as you help them support your family on this journey. This book will prove an invaluable guide to restore peace to your dinner table and help you raise a healthy eater.
Book Synopsis Helping Your Child with Extreme Picky Eating by : Katja Rowell
Download or read book Helping Your Child with Extreme Picky Eating written by Katja Rowell and published by New Harbinger Publications. This book was released on 2015-05-01 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Helping Your Child with Extreme Picky Eating, a family doctor specializing in childhood feeding joins forces with a speech pathologist to help you support your child’s nutrition, healthy growth, and end meal-time anxiety (for your child and you) once and for all. Are you parenting a child with ‘extreme’ picky eating? Do you worry your child isn’t getting the nutrition he or she needs? Are you tired of fighting over food, suspect that what you’ve tried may be making things worse, but don’t know how to help? Having a child with ‘extreme’ picky eating is frustrating and sometimes scary. Children with feeding disorders, food aversions, or selective eating often experience anxiety around food, and the power struggles can negatively impact your relationship with your child. Children with extreme picky eating can also miss out on parties or camp because they can’t find “safe” foods. But you don’t have to choose between fighting over every bite and only serving a handful of safe foods for years on end. Helping Your Child with Extreme Picky Eating offers hope, even if your child has “failed” feeding therapies before. After gaining a foundation of understanding of your child’s challenges and the dynamics at play, you’ll be ready for the 5 steps (built around the clinically proven STEPS+ approach—Supportive Treatment of Eating in PartnershipS) that transform feeding and meals so your child can learn to enjoy a variety of foods in the right amounts for healthy growth. You’ll discover specific strategies for dealing with anxiety, low appetite, sensory challenges, autism spectrum-related feeding issues, oral motor delay, and medically-based feeding problems. Tips and exercises reinforce what you’ve learned, and dozens of “scripts” help you respond to your child in the heat of the moment, as well as to others in your child’s life (grandparents or your child’s teacher) as you help them support your family on this journey. This book will prove an invaluable guide to restore peace to your dinner table and help you raise a healthy eater.
