Finding Gold Dust

Finding Gold Dust

Author: Gavin Scott

Publisher:

Published: 2020-12-10

Total Pages: 140

ISBN-13:

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Whether you work as a customer service operative, you lead customer-facing teams or you're running your own business, this book is for you. There is 'Gold Dust' in every single conversation you have with a customer, as long as you know where to look, and Gavin can help you find it. This book is a collection of stories from Gavin's life and his time working in customer service. Each of them contains a valuable lesson that you can apply to your customer interactions today to add value to every conversation. You'll find simple and actionable tips in this book that will: Help you retain more of your customers: Help you increase the amount your customers spend with you: Result in customers who become fans of your business and share their positive experiences with others. Gavin has spent over 20 years helping high-profile organisations enhance their customer service. Through the anecdotes and stories in these pages, he's sharing his knowledge and easy steps towards more successful customer interactions. "Real gold dust - invaluable, helpful advice, given in a way which is easy to grasp, understand and remember. Storytelling at its best." - Ian Burns, CEO, Cameron and Galliers Homes"The art of customer experience presented in a really compelling format - easy to relate to, easy to implement and highly effective." - Nick Butler, Commercial Director, DriveTech "A great book full of gems and insights into simple and pragmatic approaches anyone can make to improve that all important human connection with others. Engaging, highly entertaining and full of gold dust!" - Jacqueline Frost, Creative Director, Elevate Talent


Book Synopsis Finding Gold Dust by : Gavin Scott

Download or read book Finding Gold Dust written by Gavin Scott and published by . This book was released on 2020-12-10 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you work as a customer service operative, you lead customer-facing teams or you're running your own business, this book is for you. There is 'Gold Dust' in every single conversation you have with a customer, as long as you know where to look, and Gavin can help you find it. This book is a collection of stories from Gavin's life and his time working in customer service. Each of them contains a valuable lesson that you can apply to your customer interactions today to add value to every conversation. You'll find simple and actionable tips in this book that will: Help you retain more of your customers: Help you increase the amount your customers spend with you: Result in customers who become fans of your business and share their positive experiences with others. Gavin has spent over 20 years helping high-profile organisations enhance their customer service. Through the anecdotes and stories in these pages, he's sharing his knowledge and easy steps towards more successful customer interactions. "Real gold dust - invaluable, helpful advice, given in a way which is easy to grasp, understand and remember. Storytelling at its best." - Ian Burns, CEO, Cameron and Galliers Homes"The art of customer experience presented in a really compelling format - easy to relate to, easy to implement and highly effective." - Nick Butler, Commercial Director, DriveTech "A great book full of gems and insights into simple and pragmatic approaches anyone can make to improve that all important human connection with others. Engaging, highly entertaining and full of gold dust!" - Jacqueline Frost, Creative Director, Elevate Talent

Gold Dust

Gold Dust

Author: Chris Lynch

Publisher: Open Road Media

Published: 2013-03-05

Total Pages: 203

ISBN-13: 148040456X

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DIVBaseball-loving seventh grader Richard has hopes of turning himself and the new kid, Napoleon, into the best baseball players Boston has seen since the Gold Dust Twins/divDIV/divDIV“As long as you have baseball on your side you can overcome anything.” Seventh grader Richard Moncreif is convinced baseball will ease newcomer Napoleon Charlie Ellis’s transition to life in Boston. Napoleon is unlike anyone he’s ever met: poised, well educated, and a cricket player from the Caribbean. Napoleon is one of the few black students at Richard’s school, where racism is pervasive. But Richard believes that he and Napoleon can get through any hardship and become the next Gold Dust Twins, just like the famous pair of Red Sox rookies from 1975. After all, Napoleon is a natural athlete, and Richard knows everything anyone could possibly know about baseball. He just needs Napoleon to play along./divDIV /divDIVThis ebook features an illustrated biography of Chris Lynch including rare images from the author’s personal collection./divDIV /divDIV/div


Book Synopsis Gold Dust by : Chris Lynch

Download or read book Gold Dust written by Chris Lynch and published by Open Road Media. This book was released on 2013-03-05 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: DIVBaseball-loving seventh grader Richard has hopes of turning himself and the new kid, Napoleon, into the best baseball players Boston has seen since the Gold Dust Twins/divDIV/divDIV“As long as you have baseball on your side you can overcome anything.” Seventh grader Richard Moncreif is convinced baseball will ease newcomer Napoleon Charlie Ellis’s transition to life in Boston. Napoleon is unlike anyone he’s ever met: poised, well educated, and a cricket player from the Caribbean. Napoleon is one of the few black students at Richard’s school, where racism is pervasive. But Richard believes that he and Napoleon can get through any hardship and become the next Gold Dust Twins, just like the famous pair of Red Sox rookies from 1975. After all, Napoleon is a natural athlete, and Richard knows everything anyone could possibly know about baseball. He just needs Napoleon to play along./divDIV /divDIVThis ebook features an illustrated biography of Chris Lynch including rare images from the author’s personal collection./divDIV /divDIV/div

Gold Dust: How to Become a More Effective Coach, Quickly

Gold Dust: How to Become a More Effective Coach, Quickly

Author: Keith Mayer

Publisher:

Published: 2019-11-27

Total Pages: 151

ISBN-13: 9781709301803

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People talk about sports from a technical and tactical standpoint, but it's only a tiny part of coaching. The best sports coaches get their success because of their ability to connect and relate to their athletes. The experiences athletes have generally come from the environment created by the coach. As a coach, you can help optimise this environment by the way you connect with your athletes, and how you communicate to them.'Gold Dust: How To Become A More Effective Coach, Quickly' delves deeper into the importance of building connections in sporting environments, and how you can do it. The foundations, skills, techniques and behaviours within the book will enable you to create an environment that makes for a better experience for you and your athletes.This book has got stories and experiences from coaches at the top of their game across different sports, including First Team Managers, Head Coaches, Academy Managers and Elite Youth Coaches.You will learn techniques around: -How you can optimise your athletes learning-How you can optimise your athletes performance-How you can optimise the environment you coach in-How you can make your athletes feel better about what it is they doJust imagine if you could become a more highly effective coach through the use of connection and communication.This book is dedicated to Dick Bate. The footballing circle lost a pioneer, a maverick and one of the finest coach educators the World has seen when Dick passed away in April 2018. The thousands of coaches that had the pleasure to observe his captivating sessions were in the presence of greatness. His sessions were constantly filled with unparalleled technical detail that always ignited the imagination of those present. In dedication to Dick, 10% of profits from this book will be donated to The Giles' Trust, the brain tumour fund within the University Hospital Birmingham Charity.


Book Synopsis Gold Dust: How to Become a More Effective Coach, Quickly by : Keith Mayer

Download or read book Gold Dust: How to Become a More Effective Coach, Quickly written by Keith Mayer and published by . This book was released on 2019-11-27 with total page 151 pages. Available in PDF, EPUB and Kindle. Book excerpt: People talk about sports from a technical and tactical standpoint, but it's only a tiny part of coaching. The best sports coaches get their success because of their ability to connect and relate to their athletes. The experiences athletes have generally come from the environment created by the coach. As a coach, you can help optimise this environment by the way you connect with your athletes, and how you communicate to them.'Gold Dust: How To Become A More Effective Coach, Quickly' delves deeper into the importance of building connections in sporting environments, and how you can do it. The foundations, skills, techniques and behaviours within the book will enable you to create an environment that makes for a better experience for you and your athletes.This book has got stories and experiences from coaches at the top of their game across different sports, including First Team Managers, Head Coaches, Academy Managers and Elite Youth Coaches.You will learn techniques around: -How you can optimise your athletes learning-How you can optimise your athletes performance-How you can optimise the environment you coach in-How you can make your athletes feel better about what it is they doJust imagine if you could become a more highly effective coach through the use of connection and communication.This book is dedicated to Dick Bate. The footballing circle lost a pioneer, a maverick and one of the finest coach educators the World has seen when Dick passed away in April 2018. The thousands of coaches that had the pleasure to observe his captivating sessions were in the presence of greatness. His sessions were constantly filled with unparalleled technical detail that always ignited the imagination of those present. In dedication to Dick, 10% of profits from this book will be donated to The Giles' Trust, the brain tumour fund within the University Hospital Birmingham Charity.

Gold Dust

Gold Dust

Author: Ibrahim al-Koni

Publisher: American University in Cairo Press

Published: 2020-03-03

Total Pages: 153

ISBN-13: 1617970697

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“Imagine Cormac McCarthy's savage lyricism in a Paul Bowles desert landscape and you begin to enter the bleakly beautiful world of this mesmerizing, fable-like novel.”—The Independent Gold Dust is a classic story of the brotherhood between man and beast, the thread of companionship that is all the difference between life and death in the desert. It is a story of the fight to endure in a world of limitless and waterless wastes, and a parable of the struggle to survive in the most dangerous landscape of all: human society. Rejected by his tribe and hunted by the kin of the man he killed, Ukhayyad and his thoroughbred camel flee across the desolate Tuareg deserts of the Libyan Sahara. Between bloody wars against the Italians in the north and famine raging in the south, Ukhayyad rides for the remote rock caves of Jebel Hasawna. There, he says farewell to the mount who has been his companion through thirst, disease, lust, and loneliness. Alone in the desert, haunted by the prophetic cave paintings of ancient hunting scenes and the cries of jinn in the night, Ukhayyad awaits the arrival of his pursuers and their insatiable hunger for blood and gold.


Book Synopsis Gold Dust by : Ibrahim al-Koni

Download or read book Gold Dust written by Ibrahim al-Koni and published by American University in Cairo Press. This book was released on 2020-03-03 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Imagine Cormac McCarthy's savage lyricism in a Paul Bowles desert landscape and you begin to enter the bleakly beautiful world of this mesmerizing, fable-like novel.”—The Independent Gold Dust is a classic story of the brotherhood between man and beast, the thread of companionship that is all the difference between life and death in the desert. It is a story of the fight to endure in a world of limitless and waterless wastes, and a parable of the struggle to survive in the most dangerous landscape of all: human society. Rejected by his tribe and hunted by the kin of the man he killed, Ukhayyad and his thoroughbred camel flee across the desolate Tuareg deserts of the Libyan Sahara. Between bloody wars against the Italians in the north and famine raging in the south, Ukhayyad rides for the remote rock caves of Jebel Hasawna. There, he says farewell to the mount who has been his companion through thirst, disease, lust, and loneliness. Alone in the desert, haunted by the prophetic cave paintings of ancient hunting scenes and the cries of jinn in the night, Ukhayyad awaits the arrival of his pursuers and their insatiable hunger for blood and gold.

The Gold Dust Letters

The Gold Dust Letters

Author: Janet Taylor Lisle

Publisher: Open Road Media

Published: 2013-01-29

Total Pages: 136

ISBN-13: 1453271848

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DIVWhile searching for her fairy godmother, a young girl uncovers a world of magic /divDIV It starts with chocolates. Dreaming of a box of chocolates that never empties, Angela writes a letter to her fairy godmother asking for one. To her surprise, the fairy writes back! A letter appears on her mantelpiece from “Pilaria of the Kingdom of the Faeries,” written on ancient parchment with purple ink, and covered in a gold dust that vanishes as soon as it flies into the air. Is this really a letter from the land of magic? And if so, what does it mean?/divDIV /divDIVAngela and her two best friends begin investigating the mystery, searching Angela’s house for clues. But out of the blue, more letters appear on Angela’s mantelpiece. Pilaria is lonesome, and as curious about the girls’ world as they are about her kingdom. What they learn from their correspondence with this enchanting godmother will change everything they know—about magic and reality—forever./divDIV /divDIVThis ebook features a personal history by Janet Taylor Lisle including rare images and never-before-seen documents from the author’s own collection. /div


Book Synopsis The Gold Dust Letters by : Janet Taylor Lisle

Download or read book The Gold Dust Letters written by Janet Taylor Lisle and published by Open Road Media. This book was released on 2013-01-29 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: DIVWhile searching for her fairy godmother, a young girl uncovers a world of magic /divDIV It starts with chocolates. Dreaming of a box of chocolates that never empties, Angela writes a letter to her fairy godmother asking for one. To her surprise, the fairy writes back! A letter appears on her mantelpiece from “Pilaria of the Kingdom of the Faeries,” written on ancient parchment with purple ink, and covered in a gold dust that vanishes as soon as it flies into the air. Is this really a letter from the land of magic? And if so, what does it mean?/divDIV /divDIVAngela and her two best friends begin investigating the mystery, searching Angela’s house for clues. But out of the blue, more letters appear on Angela’s mantelpiece. Pilaria is lonesome, and as curious about the girls’ world as they are about her kingdom. What they learn from their correspondence with this enchanting godmother will change everything they know—about magic and reality—forever./divDIV /divDIVThis ebook features a personal history by Janet Taylor Lisle including rare images and never-before-seen documents from the author’s own collection. /div

Of Gold and Dust

Of Gold and Dust

Author: Samantha Wills

Publisher: Allen & Unwin

Published: 2021-03-02

Total Pages: 320

ISBN-13: 1760874434

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Breakout star' The New York Times 'A tycoon of her time' The Sydney Morning Herald 'Wills is not afraid to talk about the challenges she faced ... the good and the bad' Forbes I tried so hard to find balance between my creative career and my personal life, but the more I tried to separate them, the more balance eluded me. It was only when I began to fuse the two that I realised there is no such thing as having a creative career and a personal life - there is only a creative life. That realisation, and the freedom it gave me, remains one of the most significant of my life. Samantha Wills started her self-titled jewellery company on the kitchen table of her share house in the eastern suburbs of Sydney when she was just 21 years old. While her rise to the global stage looked meteoric to many, Samantha has said 'It took me twelve years to become an overnight success.' Following Samantha's journey, from being named a breakout star by The New York Times to barely being able to breathe on a hotel room floor, Of Gold and Dust is so much more than a business memoir. In her unique, confessional tone, Samantha tells the intimate details of her life and business, sharing her truths with a rare rawness and vulnerability. Funny, down-to-earth, revealing and heartfelt, Of Gold and Dust is a must-read for anyone who has a desire to start their own business, or a passion to live a creative life and follow their dreams. Her story is an inspiring blueprint for getting out there and finding the magic that awaits you.


Book Synopsis Of Gold and Dust by : Samantha Wills

Download or read book Of Gold and Dust written by Samantha Wills and published by Allen & Unwin. This book was released on 2021-03-02 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Breakout star' The New York Times 'A tycoon of her time' The Sydney Morning Herald 'Wills is not afraid to talk about the challenges she faced ... the good and the bad' Forbes I tried so hard to find balance between my creative career and my personal life, but the more I tried to separate them, the more balance eluded me. It was only when I began to fuse the two that I realised there is no such thing as having a creative career and a personal life - there is only a creative life. That realisation, and the freedom it gave me, remains one of the most significant of my life. Samantha Wills started her self-titled jewellery company on the kitchen table of her share house in the eastern suburbs of Sydney when she was just 21 years old. While her rise to the global stage looked meteoric to many, Samantha has said 'It took me twelve years to become an overnight success.' Following Samantha's journey, from being named a breakout star by The New York Times to barely being able to breathe on a hotel room floor, Of Gold and Dust is so much more than a business memoir. In her unique, confessional tone, Samantha tells the intimate details of her life and business, sharing her truths with a rare rawness and vulnerability. Funny, down-to-earth, revealing and heartfelt, Of Gold and Dust is a must-read for anyone who has a desire to start their own business, or a passion to live a creative life and follow their dreams. Her story is an inspiring blueprint for getting out there and finding the magic that awaits you.

Turning Dust to Gold

Turning Dust to Gold

Author: Haym Benaroya

Publisher: Springer Science & Business Media

Published: 2016-05-31

Total Pages: 400

ISBN-13: 1441908714

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The expansion of our civilization to the Moon and beyond is now within our reach, technically, intellectually and financially. Apollo was not our last foray into the Solar System and already science fiction is finding it difficult to keep ahead of science and engineering fact. In 1807, few people anticipated the Wright Brothers’ human flight a hundred years later. In 1869, only science fiction writers would have suggested landing people on the Moon in 1969. Similarly, other great inventions in mechanics and in electronics were not envisaged and therefore the technologies to which those inventions gave birth were only foreseen by a tiny group of visionaries.


Book Synopsis Turning Dust to Gold by : Haym Benaroya

Download or read book Turning Dust to Gold written by Haym Benaroya and published by Springer Science & Business Media. This book was released on 2016-05-31 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: The expansion of our civilization to the Moon and beyond is now within our reach, technically, intellectually and financially. Apollo was not our last foray into the Solar System and already science fiction is finding it difficult to keep ahead of science and engineering fact. In 1807, few people anticipated the Wright Brothers’ human flight a hundred years later. In 1869, only science fiction writers would have suggested landing people on the Moon in 1969. Similarly, other great inventions in mechanics and in electronics were not envisaged and therefore the technologies to which those inventions gave birth were only foreseen by a tiny group of visionaries.

Finding Gold in Colorado - Prospector's Edition

Finding Gold in Colorado - Prospector's Edition

Author: Kevin Singel

Publisher: Createspace Independent Publishing Platform

Published: 2018-05-26

Total Pages: 466

ISBN-13: 9781719553469

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Travel guide book inspired by the gold prospecting origin of Colorado. Includes touring information on all the major towns founded as gold mining camps as well as summaries of each town's origin story. Includes reviews and recommendations on historic districts to visit, mines to tour, driving tours of ghost towns and places to gold pan. Includes information on 16 historic districts, 31 museums, 18 mines, 186 gold panning sites across the state of Colorado. Thoroughly researched to confirm public access to the panning sites (no private property or areas subject to mining claim has been included - unlike other books.)Written by a long-time Colorado resident and gold prospector. Based on years of research and field work.Get your share of the gold by prospecting for it in historic, urban, and remote locations across the gold districts of Colorado.


Book Synopsis Finding Gold in Colorado - Prospector's Edition by : Kevin Singel

Download or read book Finding Gold in Colorado - Prospector's Edition written by Kevin Singel and published by Createspace Independent Publishing Platform. This book was released on 2018-05-26 with total page 466 pages. Available in PDF, EPUB and Kindle. Book excerpt: Travel guide book inspired by the gold prospecting origin of Colorado. Includes touring information on all the major towns founded as gold mining camps as well as summaries of each town's origin story. Includes reviews and recommendations on historic districts to visit, mines to tour, driving tours of ghost towns and places to gold pan. Includes information on 16 historic districts, 31 museums, 18 mines, 186 gold panning sites across the state of Colorado. Thoroughly researched to confirm public access to the panning sites (no private property or areas subject to mining claim has been included - unlike other books.)Written by a long-time Colorado resident and gold prospector. Based on years of research and field work.Get your share of the gold by prospecting for it in historic, urban, and remote locations across the gold districts of Colorado.

Innocence and Gold Dust

Innocence and Gold Dust

Author: Frances Webb

Publisher: Strategic Book Publishing

Published: 2010-08

Total Pages: 467

ISBN-13: 1609113403

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After Eutropius' mother dies while giving birth to him, the newborn is raised by a shepherd and his wife. The shepherd castrates the baby to increase his worth and sells him into slavery, where Eutropius eventually becomes part of a young woman's dowry. He develops a close relationship with his new mistress, Sophie, until he is caught pandering and is released from service without financial support. Eutropius' struggle with his lack of social and sexual power translates into lust for political power and wealth. He is determined to overcome his outcast status and concocts devious schemes (switching brides on the Emperor and kidnapping a bishop) to reach a powerful position in society. However, as he works his way up, public outrage over such a high standing for a eunuch threatens to knock him back down again. With physical violence and verbal insults raging against him, is it possible for him to keep everything he has earned? After 18 years of teaching, author Frances Webb lives near Philadelphia and is enjoying retirement. Webb's research took her to Turkey, as well as reading the ancient poets, writers, and historians. Innocence and Gold Dust is alive with real history. Many scenes of historical events surround crazy emperors, greedy politicos, well-meaning bishops, and womanizing generals. It all happens in the latter half of the fourth century in a place and at time not often frequented in fiction.


Book Synopsis Innocence and Gold Dust by : Frances Webb

Download or read book Innocence and Gold Dust written by Frances Webb and published by Strategic Book Publishing. This book was released on 2010-08 with total page 467 pages. Available in PDF, EPUB and Kindle. Book excerpt: After Eutropius' mother dies while giving birth to him, the newborn is raised by a shepherd and his wife. The shepherd castrates the baby to increase his worth and sells him into slavery, where Eutropius eventually becomes part of a young woman's dowry. He develops a close relationship with his new mistress, Sophie, until he is caught pandering and is released from service without financial support. Eutropius' struggle with his lack of social and sexual power translates into lust for political power and wealth. He is determined to overcome his outcast status and concocts devious schemes (switching brides on the Emperor and kidnapping a bishop) to reach a powerful position in society. However, as he works his way up, public outrage over such a high standing for a eunuch threatens to knock him back down again. With physical violence and verbal insults raging against him, is it possible for him to keep everything he has earned? After 18 years of teaching, author Frances Webb lives near Philadelphia and is enjoying retirement. Webb's research took her to Turkey, as well as reading the ancient poets, writers, and historians. Innocence and Gold Dust is alive with real history. Many scenes of historical events surround crazy emperors, greedy politicos, well-meaning bishops, and womanizing generals. It all happens in the latter half of the fourth century in a place and at time not often frequented in fiction.

Gold Dust and Gunsmoke

Gold Dust and Gunsmoke

Author: John Boessenecker

Publisher:

Published: 1999-03-15

Total Pages: 400

ISBN-13:

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TALES OF GOLD RUSH OUTLAWS, GUNFIGHTERS, LAWMEN, AND VIGILANTES.


Book Synopsis Gold Dust and Gunsmoke by : John Boessenecker

Download or read book Gold Dust and Gunsmoke written by John Boessenecker and published by . This book was released on 1999-03-15 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: TALES OF GOLD RUSH OUTLAWS, GUNFIGHTERS, LAWMEN, AND VIGILANTES.