Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition

Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition

Author: Masaaki Imai

Publisher: McGraw Hill Professional

Published: 2012-06-13

Total Pages: 450

ISBN-13: 0071790357

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The ... thorough update of the definitive work that applies the Japanese business philosophy of continuous improvement and process innovation, kaizen, to the critical area of business performance where key transactions take place, the gemba. The result is a streamlined approach to realizing cost-effective, incremental improvements in your most crucial business processes. Written by the renowned quality management expert who introduced the concept of kaizen to the English-speaking world, this innovative guide is filled with hundreds of international gemba kaizen success stories and examples from a wide range of industries. These examples illustrate how to reduce costs, improve quality, and increase customer satisfaction. This comprehensive resource offers detailed coverage of important gemba kaizen topics, including: quality, cost, and delivery in the gemba; the five steps of workplace organization; identifying and eliminating muda - any non-value-adding activity; visual management; supervisors' roles in the lean workplace; gemba managers' roles and accountability in sustaining high performance; just-in-time and total flow management; the CEO's role in leading a kaizen culture"--Publisher's description.


Book Synopsis Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition by : Masaaki Imai

Download or read book Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition written by Masaaki Imai and published by McGraw Hill Professional. This book was released on 2012-06-13 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ... thorough update of the definitive work that applies the Japanese business philosophy of continuous improvement and process innovation, kaizen, to the critical area of business performance where key transactions take place, the gemba. The result is a streamlined approach to realizing cost-effective, incremental improvements in your most crucial business processes. Written by the renowned quality management expert who introduced the concept of kaizen to the English-speaking world, this innovative guide is filled with hundreds of international gemba kaizen success stories and examples from a wide range of industries. These examples illustrate how to reduce costs, improve quality, and increase customer satisfaction. This comprehensive resource offers detailed coverage of important gemba kaizen topics, including: quality, cost, and delivery in the gemba; the five steps of workplace organization; identifying and eliminating muda - any non-value-adding activity; visual management; supervisors' roles in the lean workplace; gemba managers' roles and accountability in sustaining high performance; just-in-time and total flow management; the CEO's role in leading a kaizen culture"--Publisher's description.


Gemba Kaizen

Gemba Kaizen

Author:

Publisher:

Published: 2018

Total Pages: 8

ISBN-13:

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Book Synopsis Gemba Kaizen by :

Download or read book Gemba Kaizen written by and published by . This book was released on 2018 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt:


Gemba Kaizen: A Commonsense, Low-Cost Approach to Management

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management

Author: Masaaki Imai

Publisher: McGraw Hill Professional

Published: 1997-03-22

Total Pages: 385

ISBN-13: 0071368167

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When it comes to making your business more profitable and successful, don't look to re-engineering for answers. A better way is to apply the concept of kaizen, which mean making simple, common-sense improvements and refinements to critical business processes.The result: greater productivity, quality, and profits achieved with minimal cost, time, and effort invested. In this book, you discover how to maximize the results of kaizen by applying it to gemba--business processes involved in the manufacture of products and the rendering of services--the areas of your business where, as the author puts it, the "real action" takes place.


Book Synopsis Gemba Kaizen: A Commonsense, Low-Cost Approach to Management by : Masaaki Imai

Download or read book Gemba Kaizen: A Commonsense, Low-Cost Approach to Management written by Masaaki Imai and published by McGraw Hill Professional. This book was released on 1997-03-22 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: When it comes to making your business more profitable and successful, don't look to re-engineering for answers. A better way is to apply the concept of kaizen, which mean making simple, common-sense improvements and refinements to critical business processes.The result: greater productivity, quality, and profits achieved with minimal cost, time, and effort invested. In this book, you discover how to maximize the results of kaizen by applying it to gemba--business processes involved in the manufacture of products and the rendering of services--the areas of your business where, as the author puts it, the "real action" takes place.


Toyota Kaizen Methods

Toyota Kaizen Methods

Author: Isao Kato

Publisher: CRC Press

Published: 2017-07-26

Total Pages: 150

ISBN-13: 1439838542

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Toyota Kaizen Methods: Six Steps to Improvement focuses on the skills and techniques practiced inside Toyota Motor Corporation during the past decades. This workbook focuses on the actual training course concepts and methods used by Toyota to develop employee skill level, a core element of Toyota‘s success. It is not a book about holding Western-st


Book Synopsis Toyota Kaizen Methods by : Isao Kato

Download or read book Toyota Kaizen Methods written by Isao Kato and published by CRC Press. This book was released on 2017-07-26 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: Toyota Kaizen Methods: Six Steps to Improvement focuses on the skills and techniques practiced inside Toyota Motor Corporation during the past decades. This workbook focuses on the actual training course concepts and methods used by Toyota to develop employee skill level, a core element of Toyota‘s success. It is not a book about holding Western-st


The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time

The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time

Author: Robert Maurer

Publisher: McGraw Hill Professional

Published: 2012-11-02

Total Pages: 176

ISBN-13: 0071796185

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Discover the power of KAIZEN to make lasting and powerful change in your organization “Maurer uses his knowledge of the brain and human psychology to show what I have promoted for the past three decades—that continuous improvement is built on the foundation of people courageously using their creativity. Kaizen is much more than a world-class management practice; it is a technique to remove fear from our mind’s mind, enabling us to take small steps to better things. The process of change starts with awareness and desire in our minds and then leads to action and change in the physical world. Readers of this book will surely fi nd new ideas and encouragement to make improvements in personal health, performance at work, and their own well-being.” —Masaaki Imai, Chariman, Kaizen Institute KAIZEN: The Small-Step Step Solution for You and Your Company Today’s businesses love the idea of revolutionary, immediate change. But major “disruptive” efforts often fail because radical change sets off alarms in our brains and shuts down our power to think clearly and creatively. There is, however, a more effective path to change. Change that is lasting and powerful. Change that begins with one small step . . . It’s The Spirit of Kaizen—a proven system for implementing small, incremental steps that can have a big impact in reaching your goals. This step-by-step guide from renowned psychologist and consultant Dr. Robert Maurer shows you how to: Lower costs—by offering little rewards Raise quality—by reducing mistakes Manage difficult people— one step at a time Boost morale and productivity— in five minutes a day Implement big ideas—through small but steady actions Sell more—in less time Filled with practical tips and ready-to-use tools for managers, innovators, and entrepreneurs, The Spirit of Kaizen is the essential handbook for a changing world. You’ll learn how to think outside the suggestion box, remove mental blindfolds, manage stress with one-minute exercises, and handle rising health-care costs. You’ll discover the “small step” secrets for dealing with all kinds of people, from tough bosses and listless workers to stubborn clients and fussy customers. These simple but powerful techniques can be applied to almost any workplace situation, especially when you’re trying to navigate the stormy waters of radical change, high-pressure deadlines, and cutthroat competition. These are the same methods of small, continual improvement that have been tested by the largest companies, such as Boeing, Toyota, and the U.S. Navy—methods that will work for you, too. No matter how big the obstacle or how big the dream, The Spirit of Kaizen has a small-step solution to help you succeed.


Book Synopsis The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time by : Robert Maurer

Download or read book The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time written by Robert Maurer and published by McGraw Hill Professional. This book was released on 2012-11-02 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the power of KAIZEN to make lasting and powerful change in your organization “Maurer uses his knowledge of the brain and human psychology to show what I have promoted for the past three decades—that continuous improvement is built on the foundation of people courageously using their creativity. Kaizen is much more than a world-class management practice; it is a technique to remove fear from our mind’s mind, enabling us to take small steps to better things. The process of change starts with awareness and desire in our minds and then leads to action and change in the physical world. Readers of this book will surely fi nd new ideas and encouragement to make improvements in personal health, performance at work, and their own well-being.” —Masaaki Imai, Chariman, Kaizen Institute KAIZEN: The Small-Step Step Solution for You and Your Company Today’s businesses love the idea of revolutionary, immediate change. But major “disruptive” efforts often fail because radical change sets off alarms in our brains and shuts down our power to think clearly and creatively. There is, however, a more effective path to change. Change that is lasting and powerful. Change that begins with one small step . . . It’s The Spirit of Kaizen—a proven system for implementing small, incremental steps that can have a big impact in reaching your goals. This step-by-step guide from renowned psychologist and consultant Dr. Robert Maurer shows you how to: Lower costs—by offering little rewards Raise quality—by reducing mistakes Manage difficult people— one step at a time Boost morale and productivity— in five minutes a day Implement big ideas—through small but steady actions Sell more—in less time Filled with practical tips and ready-to-use tools for managers, innovators, and entrepreneurs, The Spirit of Kaizen is the essential handbook for a changing world. You’ll learn how to think outside the suggestion box, remove mental blindfolds, manage stress with one-minute exercises, and handle rising health-care costs. You’ll discover the “small step” secrets for dealing with all kinds of people, from tough bosses and listless workers to stubborn clients and fussy customers. These simple but powerful techniques can be applied to almost any workplace situation, especially when you’re trying to navigate the stormy waters of radical change, high-pressure deadlines, and cutthroat competition. These are the same methods of small, continual improvement that have been tested by the largest companies, such as Boeing, Toyota, and the U.S. Navy—methods that will work for you, too. No matter how big the obstacle or how big the dream, The Spirit of Kaizen has a small-step solution to help you succeed.


Kaizen in Logistics and Supply Chains

Kaizen in Logistics and Supply Chains

Author: Euclides Coimbra

Publisher: McGraw Hill Professional

Published: 2013-05-06

Total Pages: 384

ISBN-13: 0071811052

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CHANGE FOR THE BETTER! Learn to create world-class logistics and supply chains in any industry using kaizen's seven main principles At a time when businesses are restructuring to become more competitive, many seek a road map to improve their operations. Kaizen in Logistics and Supply Chains is at the forefront of this journey--and can point you in the right direction to help your company in implementing innovative production and logistics systems and changing its culture for the better. Based on the themes of Masaaki Imai's bestseller, Gemba Kaizen, considered the "bible" of the quality/management movement, this new work provides the first highly detailed explanation of how to create world-class logistics and supply chains regardless of industry. It includes more than 200 photographs, flow diagrams, value stream maps, and tables--and features a case study that illustrates how a company became more competitive by successfully implementing kaizen principles. There's never been a better guide to lead your company's quest for improvement. KEY FEATURES: Explanation of how the seven main kaizen principles can be applied to transform world-class logistics and worldwide supply chains Prerequisites for implementing these systems, including stabilization and change management activities Concrete steps to implementing kanban systems, internal and external logistics loops, design flow production lines, and supermarket systems Detailed real-world case study to illustrate successful implementation of the book's theories, and scorecards so readers can evaluate their progress in practice Foreword by Masaaki Imai, Founder and Chairman of the Kaizen Institute, and author of the bestseller Gemba Kaizen


Book Synopsis Kaizen in Logistics and Supply Chains by : Euclides Coimbra

Download or read book Kaizen in Logistics and Supply Chains written by Euclides Coimbra and published by McGraw Hill Professional. This book was released on 2013-05-06 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: CHANGE FOR THE BETTER! Learn to create world-class logistics and supply chains in any industry using kaizen's seven main principles At a time when businesses are restructuring to become more competitive, many seek a road map to improve their operations. Kaizen in Logistics and Supply Chains is at the forefront of this journey--and can point you in the right direction to help your company in implementing innovative production and logistics systems and changing its culture for the better. Based on the themes of Masaaki Imai's bestseller, Gemba Kaizen, considered the "bible" of the quality/management movement, this new work provides the first highly detailed explanation of how to create world-class logistics and supply chains regardless of industry. It includes more than 200 photographs, flow diagrams, value stream maps, and tables--and features a case study that illustrates how a company became more competitive by successfully implementing kaizen principles. There's never been a better guide to lead your company's quest for improvement. KEY FEATURES: Explanation of how the seven main kaizen principles can be applied to transform world-class logistics and worldwide supply chains Prerequisites for implementing these systems, including stabilization and change management activities Concrete steps to implementing kanban systems, internal and external logistics loops, design flow production lines, and supermarket systems Detailed real-world case study to illustrate successful implementation of the book's theories, and scorecards so readers can evaluate their progress in practice Foreword by Masaaki Imai, Founder and Chairman of the Kaizen Institute, and author of the bestseller Gemba Kaizen


The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance

The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance

Author: Jeffrey K. Liker

Publisher: McGraw Hill Professional

Published: 2011-04-15

Total Pages: 448

ISBN-13: 9780071762151

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Building upon the international bestselling Toyota Way series of books by Jeffrey Liker, The Toyota Way to Continuous Improvement looks critically at lean deployments and identifies the root causes of why most of them fail. The book is organized into three major sections outlining: Why it is critical to go beyond implementing lean tools and, instead, build a culture of continuous improvement that connects operational excellence to business strategy Case studies from seven unique industries written from the perspective of the sensei (teacher) who led the lean transformation Lessons about transforming your own vision of an ideal organization into reality Section One: Using the Plan-Do-Check-Adjust (PDCA) methodology, Liker and Franz contrast true PDCA thinking to that of the popular, superficial approach of copying "lean solutions." They describe the importance of developing people and show how the Toyota Way principles support and drive continuous improvement. Explaining how lean systems and processes start with a purpose that provides a true north direction for all activities, they wrap up this section by examining the glaring differences between building a system of people, processes, and problem- solving that is truly lean versus that of simply trying to "lean out" a process. Section Two: This section brings together seven case studies as told by the sensei who led the transformation efforts. The companies range from traditional manufacturers, overhaul and maintenance of submarines, nuclear fuel rod production, health care providers, pathology labs, and product development. Each of these industries is different but the approaches used were remarkably similar. Section Three: Beginning with a composite story describing a company in its early days of lean implementation, this section describes what went right and wrong during the initial implementation efforts. The authors bring to light some of the difficulties the sensei faces, such as bureaucracies, closed-minded mechanical thinking, and the challenges of developing lean coaches who can facilitate real change. They address the question: Which is better, slow and deep organic deployment or fast and broad mechanistic deployment? The answer may surprise you. The book ends with a discussion on how to make continuous improvement a way of life at your company and the role of leadership in any lean transformation. The Toyota Way to Continuous Improvement is required reading for anyone seeking to transcend his or her tools-based approach and truly embrace a culture of continuous improvement.


Book Synopsis The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance by : Jeffrey K. Liker

Download or read book The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance written by Jeffrey K. Liker and published by McGraw Hill Professional. This book was released on 2011-04-15 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building upon the international bestselling Toyota Way series of books by Jeffrey Liker, The Toyota Way to Continuous Improvement looks critically at lean deployments and identifies the root causes of why most of them fail. The book is organized into three major sections outlining: Why it is critical to go beyond implementing lean tools and, instead, build a culture of continuous improvement that connects operational excellence to business strategy Case studies from seven unique industries written from the perspective of the sensei (teacher) who led the lean transformation Lessons about transforming your own vision of an ideal organization into reality Section One: Using the Plan-Do-Check-Adjust (PDCA) methodology, Liker and Franz contrast true PDCA thinking to that of the popular, superficial approach of copying "lean solutions." They describe the importance of developing people and show how the Toyota Way principles support and drive continuous improvement. Explaining how lean systems and processes start with a purpose that provides a true north direction for all activities, they wrap up this section by examining the glaring differences between building a system of people, processes, and problem- solving that is truly lean versus that of simply trying to "lean out" a process. Section Two: This section brings together seven case studies as told by the sensei who led the transformation efforts. The companies range from traditional manufacturers, overhaul and maintenance of submarines, nuclear fuel rod production, health care providers, pathology labs, and product development. Each of these industries is different but the approaches used were remarkably similar. Section Three: Beginning with a composite story describing a company in its early days of lean implementation, this section describes what went right and wrong during the initial implementation efforts. The authors bring to light some of the difficulties the sensei faces, such as bureaucracies, closed-minded mechanical thinking, and the challenges of developing lean coaches who can facilitate real change. They address the question: Which is better, slow and deep organic deployment or fast and broad mechanistic deployment? The answer may surprise you. The book ends with a discussion on how to make continuous improvement a way of life at your company and the role of leadership in any lean transformation. The Toyota Way to Continuous Improvement is required reading for anyone seeking to transcend his or her tools-based approach and truly embrace a culture of continuous improvement.


Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains

Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains

Author: Jon Miller

Publisher: McGraw Hill Professional

Published: 2013-11-07

Total Pages: 273

ISBN-13: 0071826858

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FOSTER AND SUSTAIN A "KAIZEN" CULTURE IN YOUR ORGANIZATIONFOREWORD BY JOHN TOUSSANT, CEO OF THEDACARETransforming a culture is far more about emotional growth than technical maturity. Co-written by leaders at the Kaizen Institute, "Creating a Kaizen Culture" explains how to enable an adaptive, excellent, and sustainable organization by leveraging core "kaizen" values and the behaviors they generate. The proven methods presented in this book will dramatically increase your chances of success in implementing a "kaizen" culture by closing the biggest gaps in the correct understanding of: WHAT KAIZEN CULTURE IS AND WHY WE NEED IT HOW EVERYONE, EVERYWHERE CAN PRACTICE "KAIZEN" EVERY DAY THE LEADER'S ROLE IN TURNING KAIZEN CULTURE INTO COMPETITIVE ADVANTAGEBased on more than 50 years of combined experience from experts who have successfully used "kaizen" to lead real transformation in a wide variety of industries, "Creating a Kaizen Culture" reveals how to propel rapid and sustainable performance improvement. It provides a detailed and illustrated road map to organized "kaizen" implementation through kaizen events. Real-world examples demonstrate "kaizen" culture in action at Toyota, Zappos, Wiremold, and many other companies. Featuring valuable insights from Kaizen Institute leaders, this practical resource covers: WHY WE NEED A "KAIZEN" CULTURE THE TRUE MEANING OF "KAIZEN" THE ORIGIN OF THE "KAIZEN" EVENT "KAIZEN" AS A STRATEGY IN PRACTICE DAILY "KAIZEN" SUSTAINING A "KAIZEN" CULTURE ORGANIZATIONAL READINESS FOR "KAIZEN" TRANSFORMATION FACING UP TO THE CULTURE MONSTER CASE STUDIES OF REAL-WORLD "KAIZEN" IMPLEMENTATION IN ORGANIZATIONS OF VARIOUS SIZES AND INDUSTRIES.


Book Synopsis Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains by : Jon Miller

Download or read book Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains written by Jon Miller and published by McGraw Hill Professional. This book was released on 2013-11-07 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: FOSTER AND SUSTAIN A "KAIZEN" CULTURE IN YOUR ORGANIZATIONFOREWORD BY JOHN TOUSSANT, CEO OF THEDACARETransforming a culture is far more about emotional growth than technical maturity. Co-written by leaders at the Kaizen Institute, "Creating a Kaizen Culture" explains how to enable an adaptive, excellent, and sustainable organization by leveraging core "kaizen" values and the behaviors they generate. The proven methods presented in this book will dramatically increase your chances of success in implementing a "kaizen" culture by closing the biggest gaps in the correct understanding of: WHAT KAIZEN CULTURE IS AND WHY WE NEED IT HOW EVERYONE, EVERYWHERE CAN PRACTICE "KAIZEN" EVERY DAY THE LEADER'S ROLE IN TURNING KAIZEN CULTURE INTO COMPETITIVE ADVANTAGEBased on more than 50 years of combined experience from experts who have successfully used "kaizen" to lead real transformation in a wide variety of industries, "Creating a Kaizen Culture" reveals how to propel rapid and sustainable performance improvement. It provides a detailed and illustrated road map to organized "kaizen" implementation through kaizen events. Real-world examples demonstrate "kaizen" culture in action at Toyota, Zappos, Wiremold, and many other companies. Featuring valuable insights from Kaizen Institute leaders, this practical resource covers: WHY WE NEED A "KAIZEN" CULTURE THE TRUE MEANING OF "KAIZEN" THE ORIGIN OF THE "KAIZEN" EVENT "KAIZEN" AS A STRATEGY IN PRACTICE DAILY "KAIZEN" SUSTAINING A "KAIZEN" CULTURE ORGANIZATIONAL READINESS FOR "KAIZEN" TRANSFORMATION FACING UP TO THE CULTURE MONSTER CASE STUDIES OF REAL-WORLD "KAIZEN" IMPLEMENTATION IN ORGANIZATIONS OF VARIOUS SIZES AND INDUSTRIES.


Total Management Flow

Total Management Flow

Author: Euclides A. Coimbra

Publisher:

Published: 2009-01-01

Total Pages: 280

ISBN-13: 9780473146597

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Book Synopsis Total Management Flow by : Euclides A. Coimbra

Download or read book Total Management Flow written by Euclides A. Coimbra and published by . This book was released on 2009-01-01 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt:


The Toyota Way, Second Edition: 14 Management Principles from the World's Greatest Manufacturer

The Toyota Way, Second Edition: 14 Management Principles from the World's Greatest Manufacturer

Author: Jeffrey K. Liker

Publisher: McGraw Hill Professional

Published: 2020-10-27

Total Pages: 448

ISBN-13: 1260468526

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The bestselling guide to Toyota’s legendary philosophy and production system—updated with important new frameworks for driving innovation and quality in your business One of the most impactful business guides published in the 21st Century, The Toyota Way played an outsized role in launching the continuous-improvement movement that continues unabated today. Multiple Shingo Award-winning management and operations expert Jeffrey K. Liker provides a deep dive into Toyota’s world-changing processes, showing how you can learn from it to develop your own improvement program that fits your conditions. Thanks in large part to this book, managers across the globe are creating workforces and systems that produce the highest-quality products and services, establish and retain customer loyalty, and drive business profitability and sustainability. Now, Liker has thoroughly updated his classic guide to include: Completely revised data and updated information about Toyota’s approach to competitiveness in the new world of mobility and smart technology Illustrative examples from manufacturing and service organizations that have learned and improved from the Toyota Way A fresh approach to leadership models The brain science and skills for learning to think scientifically How Toyota applies Hoshin Kanri, a planning process that aligns objectives at all levels and marries them to business strategy Organized into thematic sections covering the various aspects of the Toyota Way—including Philosophy, Processes, People, and Problem Solving—this unparalleled guide details the 14 key principles for building the foundation of a powerful improvement system and managing it for ultimate competitive advantage. With The Toyota Way, you have an inspiration and a model of how to set a direction, continuously improve and learn at all levels, continually "flow" value to satisfy customers, improve your leadership, and get quality right the first time.


Book Synopsis The Toyota Way, Second Edition: 14 Management Principles from the World's Greatest Manufacturer by : Jeffrey K. Liker

Download or read book The Toyota Way, Second Edition: 14 Management Principles from the World's Greatest Manufacturer written by Jeffrey K. Liker and published by McGraw Hill Professional. This book was released on 2020-10-27 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: The bestselling guide to Toyota’s legendary philosophy and production system—updated with important new frameworks for driving innovation and quality in your business One of the most impactful business guides published in the 21st Century, The Toyota Way played an outsized role in launching the continuous-improvement movement that continues unabated today. Multiple Shingo Award-winning management and operations expert Jeffrey K. Liker provides a deep dive into Toyota’s world-changing processes, showing how you can learn from it to develop your own improvement program that fits your conditions. Thanks in large part to this book, managers across the globe are creating workforces and systems that produce the highest-quality products and services, establish and retain customer loyalty, and drive business profitability and sustainability. Now, Liker has thoroughly updated his classic guide to include: Completely revised data and updated information about Toyota’s approach to competitiveness in the new world of mobility and smart technology Illustrative examples from manufacturing and service organizations that have learned and improved from the Toyota Way A fresh approach to leadership models The brain science and skills for learning to think scientifically How Toyota applies Hoshin Kanri, a planning process that aligns objectives at all levels and marries them to business strategy Organized into thematic sections covering the various aspects of the Toyota Way—including Philosophy, Processes, People, and Problem Solving—this unparalleled guide details the 14 key principles for building the foundation of a powerful improvement system and managing it for ultimate competitive advantage. With The Toyota Way, you have an inspiration and a model of how to set a direction, continuously improve and learn at all levels, continually "flow" value to satisfy customers, improve your leadership, and get quality right the first time.