Global Experience Industries

Global Experience Industries

Author: Jens Christensen

Publisher: Aarhus Universitetsforlag

Published: 2009-08-30

Total Pages: 424

ISBN-13: 8771245812

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The experience economy is a fourth economic field different from commodities, goods and services. Experiences are an economic value added to a product or identical with the product. When you buy an experience, you pay to spend time enjoying a series of memorable events that a company stages to engage the customer in a personal way. The experience dimension has moved into a predominant place since the 1990s, fueled by an expanding global and digital economy. In developed countries, people get richer and more individualized and having met all basic materiel needs, they focus increasingly on personal development and self realization. Demand for experience-based products increases, such as tourism and sports as well as film, music and other contents of media and interactive technologies. Furthermore, the demand for experience values is extended to include any product and dimension of modern societies, such as the design of houses, furniture, clothes, cars, computers, etc. This is not a completely new story. Commercial entertainment and design has been around for a century or so. And in addition, universal values of love, sex, belief, family and the meaning of life have always been vital to human beings. What is new is the fact that capitalism is invading more and more fields of experiences connected with emotions and the extension of life proportions. In all developed countries and increasingly on a global scale, a series of expanding industries have emerged to supply the market with experience-oriented goods. In this book, the business development of markets and industries is covered from tourism, to media and entertainment, and from design to sex, including leading companies and trends in all industries involved.


Book Synopsis Global Experience Industries by : Jens Christensen

Download or read book Global Experience Industries written by Jens Christensen and published by Aarhus Universitetsforlag. This book was released on 2009-08-30 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: The experience economy is a fourth economic field different from commodities, goods and services. Experiences are an economic value added to a product or identical with the product. When you buy an experience, you pay to spend time enjoying a series of memorable events that a company stages to engage the customer in a personal way. The experience dimension has moved into a predominant place since the 1990s, fueled by an expanding global and digital economy. In developed countries, people get richer and more individualized and having met all basic materiel needs, they focus increasingly on personal development and self realization. Demand for experience-based products increases, such as tourism and sports as well as film, music and other contents of media and interactive technologies. Furthermore, the demand for experience values is extended to include any product and dimension of modern societies, such as the design of houses, furniture, clothes, cars, computers, etc. This is not a completely new story. Commercial entertainment and design has been around for a century or so. And in addition, universal values of love, sex, belief, family and the meaning of life have always been vital to human beings. What is new is the fact that capitalism is invading more and more fields of experiences connected with emotions and the extension of life proportions. In all developed countries and increasingly on a global scale, a series of expanding industries have emerged to supply the market with experience-oriented goods. In this book, the business development of markets and industries is covered from tourism, to media and entertainment, and from design to sex, including leading companies and trends in all industries involved.

The Experience Economy

The Experience Economy

Author: B. Joseph Pine

Publisher: Harvard Business Press

Published: 1999

Total Pages: 276

ISBN-13: 9780875848198

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This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.


Book Synopsis The Experience Economy by : B. Joseph Pine

Download or read book The Experience Economy written by B. Joseph Pine and published by Harvard Business Press. This book was released on 1999 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.

Enhancing Customer Experience in the Service Industry

Enhancing Customer Experience in the Service Industry

Author: Levent Altinay

Publisher: Cambridge Scholars Publishing

Published: 2015-11-25

Total Pages: 281

ISBN-13: 144388619X

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This book provides a new and definitive overview of customer experience and how it can be managed and enhanced in one of the most dynamic industries in the world—the service industry. Its highly qualified international team of contributors ensures that it adopts a global perspective, and clearly outlines the key theoretical perspectives of customer experience, covering customer experience both from demand and supplier perspectives. Fully informed by the latest research, it explores different country contexts and how they impact upon the customer experience; investigates the social, cultural and economic dimensions of customer experience; provides case studies from a wide range of service industry sectors; and includes industry perspectives and examples.


Book Synopsis Enhancing Customer Experience in the Service Industry by : Levent Altinay

Download or read book Enhancing Customer Experience in the Service Industry written by Levent Altinay and published by Cambridge Scholars Publishing. This book was released on 2015-11-25 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a new and definitive overview of customer experience and how it can be managed and enhanced in one of the most dynamic industries in the world—the service industry. Its highly qualified international team of contributors ensures that it adopts a global perspective, and clearly outlines the key theoretical perspectives of customer experience, covering customer experience both from demand and supplier perspectives. Fully informed by the latest research, it explores different country contexts and how they impact upon the customer experience; investigates the social, cultural and economic dimensions of customer experience; provides case studies from a wide range of service industry sectors; and includes industry perspectives and examples.

New Product Development and Production Networks

New Product Development and Production Networks

Author: Ulrich Jürgens

Publisher: Springer Science & Business Media

Published: 2000-02-03

Total Pages: 494

ISBN-13: 9783540641728

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Prof. Dr. U. Jürgens, Wissenschaftszentrum Berlin, is renown for his scientific work in fields like human resources, work organization and organization of production and development, especially for automotive industries. In this publication the authors from different countries discuss practical models of integration in development and production as realized in practice. Time-to-Market is the key for success, efficient integration of development and production necessary to reach the goal. Jürgens himself acts as a publication editor and creates a book reporting about the state of art in automotive and electronics industry. The publication is directed to scientists and is of interest to those practitioners, who have to develop the benchmarks for their own development and production.


Book Synopsis New Product Development and Production Networks by : Ulrich Jürgens

Download or read book New Product Development and Production Networks written by Ulrich Jürgens and published by Springer Science & Business Media. This book was released on 2000-02-03 with total page 494 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prof. Dr. U. Jürgens, Wissenschaftszentrum Berlin, is renown for his scientific work in fields like human resources, work organization and organization of production and development, especially for automotive industries. In this publication the authors from different countries discuss practical models of integration in development and production as realized in practice. Time-to-Market is the key for success, efficient integration of development and production necessary to reach the goal. Jürgens himself acts as a publication editor and creates a book reporting about the state of art in automotive and electronics industry. The publication is directed to scientists and is of interest to those practitioners, who have to develop the benchmarks for their own development and production.

Understanding the Global Experience

Understanding the Global Experience

Author: Thomas Arcaro

Publisher: Routledge

Published: 2016-03-22

Total Pages: 485

ISBN-13: 1315523116

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First Published in 2016. In this anthology of essays for Global Studies students, the editors hope to encourage readers to live intelligent and thoughtful lives, not only as citizens of their native countries, but also as citizens of the world.


Book Synopsis Understanding the Global Experience by : Thomas Arcaro

Download or read book Understanding the Global Experience written by Thomas Arcaro and published by Routledge. This book was released on 2016-03-22 with total page 485 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 2016. In this anthology of essays for Global Studies students, the editors hope to encourage readers to live intelligent and thoughtful lives, not only as citizens of their native countries, but also as citizens of the world.

Interpreting the Industrial Revolution

Interpreting the Industrial Revolution

Author: Peter N. Stearns

Publisher: American Historical Assoc

Published: 1991

Total Pages: 82

ISBN-13:

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Book Synopsis Interpreting the Industrial Revolution by : Peter N. Stearns

Download or read book Interpreting the Industrial Revolution written by Peter N. Stearns and published by American Historical Assoc. This book was released on 1991 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Fourth Industrial Revolution

The Fourth Industrial Revolution

Author: Klaus Schwab

Publisher: Currency

Published: 2017-01-03

Total Pages: 192

ISBN-13: 1524758876

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World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolu­tion, which will fundamentally alter how we live and work. Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are fusing the physical, digital and biological worlds, the developments are affecting all disciplines, economies, industries and governments, and even challenging ideas about what it means to be human. Artificial intelligence is already all around us, from supercomputers, drones and virtual assistants to 3D printing, DNA sequencing, smart thermostats, wear­able sensors and microchips smaller than a grain of sand. But this is just the beginning: nanomaterials 200 times stronger than steel and a million times thinner than a strand of hair and the first transplant of a 3D printed liver are already in development. Imagine “smart factories” in which global systems of manu­facturing are coordinated virtually, or implantable mobile phones made of biosynthetic materials. The fourth industrial revolution, says Schwab, is more significant, and its ramifications more profound, than in any prior period of human history. He outlines the key technologies driving this revolution and discusses the major impacts expected on government, business, civil society and individu­als. Schwab also offers bold ideas on how to harness these changes and shape a better future—one in which technology empowers people rather than replaces them; progress serves society rather than disrupts it; and in which innovators respect moral and ethical boundaries rather than cross them. We all have the opportunity to contribute to developing new frame­works that advance progress.


Book Synopsis The Fourth Industrial Revolution by : Klaus Schwab

Download or read book The Fourth Industrial Revolution written by Klaus Schwab and published by Currency. This book was released on 2017-01-03 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolu­tion, which will fundamentally alter how we live and work. Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are fusing the physical, digital and biological worlds, the developments are affecting all disciplines, economies, industries and governments, and even challenging ideas about what it means to be human. Artificial intelligence is already all around us, from supercomputers, drones and virtual assistants to 3D printing, DNA sequencing, smart thermostats, wear­able sensors and microchips smaller than a grain of sand. But this is just the beginning: nanomaterials 200 times stronger than steel and a million times thinner than a strand of hair and the first transplant of a 3D printed liver are already in development. Imagine “smart factories” in which global systems of manu­facturing are coordinated virtually, or implantable mobile phones made of biosynthetic materials. The fourth industrial revolution, says Schwab, is more significant, and its ramifications more profound, than in any prior period of human history. He outlines the key technologies driving this revolution and discusses the major impacts expected on government, business, civil society and individu­als. Schwab also offers bold ideas on how to harness these changes and shape a better future—one in which technology empowers people rather than replaces them; progress serves society rather than disrupts it; and in which innovators respect moral and ethical boundaries rather than cross them. We all have the opportunity to contribute to developing new frame­works that advance progress.

The Reproductive Industry

The Reproductive Industry

Author: Vera Mackie

Publisher: Rowman & Littlefield

Published: 2019-07-24

Total Pages: 197

ISBN-13: 1498570666

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Starting in 1978, when the first babies conceived through in vitro fertilization (IVF) were born in the UK and India, assisted reproduction has become a global industry. Contributors to this edited collection reflect on the global dimensions of IVF and assisted reproductive technologies, examining how people have used these technologies to create diverse family forms, including gay, lesbian, and transgender parenthood, as well as complex configurations of genetic, gestational, and social parenthood. The authors examine how IVF and other reproductive technologies have and have not circulated around the globe; how reproductive technologies can be situated historically, nationally, locally, and culturally; and the ways in which culture, practices, regulations, norms, families, and kinship ties may be reinforced or challenged through the use of assisted reproduction.


Book Synopsis The Reproductive Industry by : Vera Mackie

Download or read book The Reproductive Industry written by Vera Mackie and published by Rowman & Littlefield. This book was released on 2019-07-24 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Starting in 1978, when the first babies conceived through in vitro fertilization (IVF) were born in the UK and India, assisted reproduction has become a global industry. Contributors to this edited collection reflect on the global dimensions of IVF and assisted reproductive technologies, examining how people have used these technologies to create diverse family forms, including gay, lesbian, and transgender parenthood, as well as complex configurations of genetic, gestational, and social parenthood. The authors examine how IVF and other reproductive technologies have and have not circulated around the globe; how reproductive technologies can be situated historically, nationally, locally, and culturally; and the ways in which culture, practices, regulations, norms, families, and kinship ties may be reinforced or challenged through the use of assisted reproduction.

The Experience Economy, With a New Preface by the Authors

The Experience Economy, With a New Preface by the Authors

Author: B. Joseph Pine II

Publisher: Harvard Business Press

Published: 2019-12-10

Total Pages: 412

ISBN-13: 1633697983

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Time is limited. Attention is scarce. Are you engaging your customers? Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral? Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers' affections--and ensure their own economic vitality. This seminal book on experience innovation by Joe Pine and Jim Gilmore explores how savvy companies excel by offering compelling experiences for their customers, resulting not only in increased customer allegiance but also in a more profitable bottom line. Translated into thirteen languages, The Experience Economy has become a must-read for leaders of enterprises large and small, for-profit and nonprofit, global and local. Now with a brand-new preface, Pine and Gilmore make an even stronger case for experiences as the critical link between a company and its customers in an increasingly distractible and time-starved world. Filled with detailed examples and actionable advice, The Experience Economy helps companies create personal, dramatic, and even transformative experiences, offering the script from which managers can generate value in ways aligned with a strong customer-centric strategy.


Book Synopsis The Experience Economy, With a New Preface by the Authors by : B. Joseph Pine II

Download or read book The Experience Economy, With a New Preface by the Authors written by B. Joseph Pine II and published by Harvard Business Press. This book was released on 2019-12-10 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: Time is limited. Attention is scarce. Are you engaging your customers? Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral? Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers' affections--and ensure their own economic vitality. This seminal book on experience innovation by Joe Pine and Jim Gilmore explores how savvy companies excel by offering compelling experiences for their customers, resulting not only in increased customer allegiance but also in a more profitable bottom line. Translated into thirteen languages, The Experience Economy has become a must-read for leaders of enterprises large and small, for-profit and nonprofit, global and local. Now with a brand-new preface, Pine and Gilmore make an even stronger case for experiences as the critical link between a company and its customers in an increasingly distractible and time-starved world. Filled with detailed examples and actionable advice, The Experience Economy helps companies create personal, dramatic, and even transformative experiences, offering the script from which managers can generate value in ways aligned with a strong customer-centric strategy.

Handbook of Manufacturing Industries in the World Economy

Handbook of Manufacturing Industries in the World Economy

Author: John R. Bryson

Publisher: Edward Elgar Publishing

Published: 2015-04-30

Total Pages: 528

ISBN-13: 1781003939

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This interdisciplinary volume provides a critical and multi-disciplinary review of current manufacturing processes, practices, and policies, and broadens our understanding of production and innovation in the world economy. Chapters highlight how firms


Book Synopsis Handbook of Manufacturing Industries in the World Economy by : John R. Bryson

Download or read book Handbook of Manufacturing Industries in the World Economy written by John R. Bryson and published by Edward Elgar Publishing. This book was released on 2015-04-30 with total page 528 pages. Available in PDF, EPUB and Kindle. Book excerpt: This interdisciplinary volume provides a critical and multi-disciplinary review of current manufacturing processes, practices, and policies, and broadens our understanding of production and innovation in the world economy. Chapters highlight how firms