Implementation of an Enterprise Resource Planning System with Focus on End-User Training

Implementation of an Enterprise Resource Planning System with Focus on End-User Training

Author: Elke Simon

Publisher: diplom.de

Published: 1999-11-24

Total Pages: 104

ISBN-13: 3832419063

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Inhaltsangabe:Abstract: The implementation of an Enterprise Resource Planning (ERP) system refers to Information Systems, Business Processes, and People. Basically, it is a changing procedure in organizations that strive for company-wide high performance. Business Process Transformation is about changing a company s focus - from products to customers. Information Systems are replaced by a homogenous system environment which integrates all information into a common system. The behaviour and skills of the company-wide personnel are adapted to perform in the new "world". The big challenge of the implementation is to have the properly-trained people for a high-performance organization. Unfortunately, most companies do not recognize that need. They underestimate the impact that the human factor has on an ERP approach; they consider the implementation as a software-installation with influence to the business. But, the implementation is much more complex. This thesis is dedicated to all those persons who intend to implement an Enterprise Resource Planning system, and who want to understand the theory of Business Process Transformation and how it is linked to Enterprise Resource Planning. To emphasize the importance of the human factors within the implementation, chapter 4 elaborates on End-User Training as a significant part of an implementation for a company dedicated to becoming a high-performance organization. This paper also includes a case study of an ERP implementation at Mitel Corporation. The case study presents information about the Company, its ERP implementation, and its approach to End-User Training. Inhaltsverzeichnis:Table of Contents: AcknowledgementIII ContentsIV List of IllustrationsVII List of TablesVIII List of TermsIX Abstract1 1.Introduction2 2.Business Process Transformation (BPT)4 2.1Origins of Today s Organisations4 2.1.1History4 2.1.2Typical Business Process5 2.2Business Process Transformation Terminology7 2.2.1Motives for Business Process Transformation7 2.2.2Reengineering - The Radical Change9 2.2.3Improvement - The Incremental Change11 2.2.4Reengineering versus Improvement12 2.3From the Functional to the Process-oriented Organization15 2.3.1Functional Organization15 2.3.2Process-oriented Organization17 3.Enterprise Resource Planning (ERP)19 3.1Business Process Transformation as a Pre-requisite20 3.2SAP R/3 System - A Tool for BPT21 3.2.1Introduction of SAP21 3.2.2SAP R/3 System [...]


Book Synopsis Implementation of an Enterprise Resource Planning System with Focus on End-User Training by : Elke Simon

Download or read book Implementation of an Enterprise Resource Planning System with Focus on End-User Training written by Elke Simon and published by diplom.de. This book was released on 1999-11-24 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inhaltsangabe:Abstract: The implementation of an Enterprise Resource Planning (ERP) system refers to Information Systems, Business Processes, and People. Basically, it is a changing procedure in organizations that strive for company-wide high performance. Business Process Transformation is about changing a company s focus - from products to customers. Information Systems are replaced by a homogenous system environment which integrates all information into a common system. The behaviour and skills of the company-wide personnel are adapted to perform in the new "world". The big challenge of the implementation is to have the properly-trained people for a high-performance organization. Unfortunately, most companies do not recognize that need. They underestimate the impact that the human factor has on an ERP approach; they consider the implementation as a software-installation with influence to the business. But, the implementation is much more complex. This thesis is dedicated to all those persons who intend to implement an Enterprise Resource Planning system, and who want to understand the theory of Business Process Transformation and how it is linked to Enterprise Resource Planning. To emphasize the importance of the human factors within the implementation, chapter 4 elaborates on End-User Training as a significant part of an implementation for a company dedicated to becoming a high-performance organization. This paper also includes a case study of an ERP implementation at Mitel Corporation. The case study presents information about the Company, its ERP implementation, and its approach to End-User Training. Inhaltsverzeichnis:Table of Contents: AcknowledgementIII ContentsIV List of IllustrationsVII List of TablesVIII List of TermsIX Abstract1 1.Introduction2 2.Business Process Transformation (BPT)4 2.1Origins of Today s Organisations4 2.1.1History4 2.1.2Typical Business Process5 2.2Business Process Transformation Terminology7 2.2.1Motives for Business Process Transformation7 2.2.2Reengineering - The Radical Change9 2.2.3Improvement - The Incremental Change11 2.2.4Reengineering versus Improvement12 2.3From the Functional to the Process-oriented Organization15 2.3.1Functional Organization15 2.3.2Process-oriented Organization17 3.Enterprise Resource Planning (ERP)19 3.1Business Process Transformation as a Pre-requisite20 3.2SAP R/3 System - A Tool for BPT21 3.2.1Introduction of SAP21 3.2.2SAP R/3 System [...]


DOD's Enterprise Resource Planning (ERP) System Implementation Efforts

DOD's Enterprise Resource Planning (ERP) System Implementation Efforts

Author: United States. Congress. House. Committee on Armed Services. Panel on Defense Financial Management and Auditability Reform

Publisher:

Published: 2012

Total Pages: 124

ISBN-13:

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Book Synopsis DOD's Enterprise Resource Planning (ERP) System Implementation Efforts by : United States. Congress. House. Committee on Armed Services. Panel on Defense Financial Management and Auditability Reform

Download or read book DOD's Enterprise Resource Planning (ERP) System Implementation Efforts written by United States. Congress. House. Committee on Armed Services. Panel on Defense Financial Management and Auditability Reform and published by . This book was released on 2012 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt:


Second-Wave Enterprise Resource Planning Systems

Second-Wave Enterprise Resource Planning Systems

Author: Graeme Shanks

Publisher: Cambridge University Press

Published: 2003-09-11

Total Pages: 486

ISBN-13: 9780521819022

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How to get the most out of Enterprise Resource Planning (ERP) systems.


Book Synopsis Second-Wave Enterprise Resource Planning Systems by : Graeme Shanks

Download or read book Second-Wave Enterprise Resource Planning Systems written by Graeme Shanks and published by Cambridge University Press. This book was released on 2003-09-11 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to get the most out of Enterprise Resource Planning (ERP) systems.


ERP: The Implementation Cycle

ERP: The Implementation Cycle

Author: Stephen Harwood

Publisher: Routledge

Published: 2017-07-05

Total Pages: 200

ISBN-13: 1351567918

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The ERP Implementation cycle is characterized by complexity, uncertainty and a long timescale. It is about people and issues that affect the business it is a multi-disciplinary effort.This book will provide you with the practical information you will need in relation to the many issues and events within the implementation cycle. After reading this book you will be fully equipped and alerted to what is involved in an ERP implementation.ERP (Enterprise Resource Planning) can be described as an integrated enterprise-wide information system. As well as handling many of the transactions found within a business it has the potential for meeting many of the information requirements of busy personnel. If used in the right hands, it may provide the business with a competitive edge.Much can go wrong during the implementation since there are many issues to deal with. From the content of this book you will gain an understanding of what can go wrong you will be prepared in advance, and will be equipped to take preventative steps to smooth the progress of implementation.This book:Covers the multidisciplinary subject of ERP implementationLooks at a range of relevant topics including ERP market-place development, vendor selection, project management, process design and post GoLive improvementsReveals a range of issues which an implementer should be alert to right at the outset before the go-ahead is given to proceed with an implementationFeatures material on vendor selection, project management, training, business process re-engineering (BPR) and continuous improvement


Book Synopsis ERP: The Implementation Cycle by : Stephen Harwood

Download or read book ERP: The Implementation Cycle written by Stephen Harwood and published by Routledge. This book was released on 2017-07-05 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ERP Implementation cycle is characterized by complexity, uncertainty and a long timescale. It is about people and issues that affect the business it is a multi-disciplinary effort.This book will provide you with the practical information you will need in relation to the many issues and events within the implementation cycle. After reading this book you will be fully equipped and alerted to what is involved in an ERP implementation.ERP (Enterprise Resource Planning) can be described as an integrated enterprise-wide information system. As well as handling many of the transactions found within a business it has the potential for meeting many of the information requirements of busy personnel. If used in the right hands, it may provide the business with a competitive edge.Much can go wrong during the implementation since there are many issues to deal with. From the content of this book you will gain an understanding of what can go wrong you will be prepared in advance, and will be equipped to take preventative steps to smooth the progress of implementation.This book:Covers the multidisciplinary subject of ERP implementationLooks at a range of relevant topics including ERP market-place development, vendor selection, project management, process design and post GoLive improvementsReveals a range of issues which an implementer should be alert to right at the outset before the go-ahead is given to proceed with an implementationFeatures material on vendor selection, project management, training, business process re-engineering (BPR) and continuous improvement


Concepts in Enterprise Resource Planning

Concepts in Enterprise Resource Planning

Author: Ellen F. Monk

Publisher: Course Technology

Published: 2006

Total Pages: 52

ISBN-13:

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Examines enterprise software in general, rather than focusing on one particular package. Readers will learn how ERP software can improve the functions of a company, how it can streamline operations, and how the functional areas of any package relate to each other.


Book Synopsis Concepts in Enterprise Resource Planning by : Ellen F. Monk

Download or read book Concepts in Enterprise Resource Planning written by Ellen F. Monk and published by Course Technology. This book was released on 2006 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examines enterprise software in general, rather than focusing on one particular package. Readers will learn how ERP software can improve the functions of a company, how it can streamline operations, and how the functional areas of any package relate to each other.


Free and Open Source Enterprise Resource Planning: Systems and Strategies

Free and Open Source Enterprise Resource Planning: Systems and Strategies

Author: Atem de Carvalho, Rogerio

Publisher: IGI Global

Published: 2011-12-31

Total Pages: 241

ISBN-13: 161350487X

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Free/Open Source Enterprise Resource Planning systems (FOS-ERP) are gaining popularity and acceptance due to two main factors: their lack of licensing fees and customizability. Given this, organizations are able to easily adopt and manipulate these systems to meet their individual needs. Free and Open Source Enterprise Resource Planning: Systems and Strategies unites research on FOS-ERP, comparing differences with proprietary Enterprise Resource Planning products, and demonstrating key research factors. It includes cases demonstrating how small enterprises have benefited from FOS-ERP in Spain and in Belgium, along with difficulties encountered and solutions developed. This essential reference addresses key issues such as security and legal risks, as well as challenges, opportunities, and barriers to adoption.


Book Synopsis Free and Open Source Enterprise Resource Planning: Systems and Strategies by : Atem de Carvalho, Rogerio

Download or read book Free and Open Source Enterprise Resource Planning: Systems and Strategies written by Atem de Carvalho, Rogerio and published by IGI Global. This book was released on 2011-12-31 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Free/Open Source Enterprise Resource Planning systems (FOS-ERP) are gaining popularity and acceptance due to two main factors: their lack of licensing fees and customizability. Given this, organizations are able to easily adopt and manipulate these systems to meet their individual needs. Free and Open Source Enterprise Resource Planning: Systems and Strategies unites research on FOS-ERP, comparing differences with proprietary Enterprise Resource Planning products, and demonstrating key research factors. It includes cases demonstrating how small enterprises have benefited from FOS-ERP in Spain and in Belgium, along with difficulties encountered and solutions developed. This essential reference addresses key issues such as security and legal risks, as well as challenges, opportunities, and barriers to adoption.


ERP: Making It Happen

ERP: Making It Happen

Author: Thomas F. Wallace

Publisher: John Wiley & Sons

Published: 2002-07-15

Total Pages: 385

ISBN-13: 0471217034

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Follow the "Proven Path" to successful implementation of enterprise resource planning Effective forecasting, planning, and scheduling is fundamental to productivity-and ERP is a fundamental way to achieve it. Properly implementing ERP will give you a competitive advantage and help you run your business more effectively, efficiently, and responsively. This guide is structured to support all the people involved in ERP implementation-from the CEO and others in the executive suite to the people doing the detailed implementation work in sales, marketing, manufacturing, purchasing, logistics, finance, and elsewhere. This book is not primarily about computers and software. Rather, its focus is on people-and how to provide them with superior decision-making processes for customer order fulfillment, supply chain management, financial planning, e-commerce, asset management, and more. This comprehensive guide can be used as a selective reference for those, like top management, who need only specific pieces of information, or as a virtual checklist for those who can use detailed guidance every step of the way.


Book Synopsis ERP: Making It Happen by : Thomas F. Wallace

Download or read book ERP: Making It Happen written by Thomas F. Wallace and published by John Wiley & Sons. This book was released on 2002-07-15 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Follow the "Proven Path" to successful implementation of enterprise resource planning Effective forecasting, planning, and scheduling is fundamental to productivity-and ERP is a fundamental way to achieve it. Properly implementing ERP will give you a competitive advantage and help you run your business more effectively, efficiently, and responsively. This guide is structured to support all the people involved in ERP implementation-from the CEO and others in the executive suite to the people doing the detailed implementation work in sales, marketing, manufacturing, purchasing, logistics, finance, and elsewhere. This book is not primarily about computers and software. Rather, its focus is on people-and how to provide them with superior decision-making processes for customer order fulfillment, supply chain management, financial planning, e-commerce, asset management, and more. This comprehensive guide can be used as a selective reference for those, like top management, who need only specific pieces of information, or as a virtual checklist for those who can use detailed guidance every step of the way.


Enterprise Resource Planning for Global Economies: Managerial Issues and Challenges

Enterprise Resource Planning for Global Economies: Managerial Issues and Challenges

Author: Ferran, Carlos

Publisher: IGI Global

Published: 2008-04-30

Total Pages: 420

ISBN-13: 1599045338

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Local functional systems that create inefficient islands of information are being replaced by expensive enterprise-wide applications that unify the functional areas; however, while we have not yet been able to completely and seamlessly integrate across functions, we find that the new islands of information are no longer functional but political, cultural, linguistic, and geographical. The global village is a reality and enterprise resource planning (ERP) implementations face new issues and challenges. Enterprise Resource Planning for Global Economies: Managerial Issues and Challenges provides authoritative research on the theoretical frameworks and pragmatic discussions on global implementations of information systems, particularly ERP systems. This book offers professionals, managers, and researchers, who want to improve their understanding of the issues and challenges that arise when information systems cross national boundaries, with an authoritative, essential research resource.


Book Synopsis Enterprise Resource Planning for Global Economies: Managerial Issues and Challenges by : Ferran, Carlos

Download or read book Enterprise Resource Planning for Global Economies: Managerial Issues and Challenges written by Ferran, Carlos and published by IGI Global. This book was released on 2008-04-30 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Local functional systems that create inefficient islands of information are being replaced by expensive enterprise-wide applications that unify the functional areas; however, while we have not yet been able to completely and seamlessly integrate across functions, we find that the new islands of information are no longer functional but political, cultural, linguistic, and geographical. The global village is a reality and enterprise resource planning (ERP) implementations face new issues and challenges. Enterprise Resource Planning for Global Economies: Managerial Issues and Challenges provides authoritative research on the theoretical frameworks and pragmatic discussions on global implementations of information systems, particularly ERP systems. This book offers professionals, managers, and researchers, who want to improve their understanding of the issues and challenges that arise when information systems cross national boundaries, with an authoritative, essential research resource.


Enterprise Systems for Management

Enterprise Systems for Management

Author: Luvai F. Motiwalla

Publisher: Pearson Education India

Published: 2009

Total Pages: 356

ISBN-13: 9788131724316

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Book Synopsis Enterprise Systems for Management by : Luvai F. Motiwalla

Download or read book Enterprise Systems for Management written by Luvai F. Motiwalla and published by Pearson Education India. This book was released on 2009 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt:


ECIME 2014 Proceedings of the 8th European Conference on IS Management and Evaluation

ECIME 2014 Proceedings of the 8th European Conference on IS Management and Evaluation

Author: Steven de Haes

Publisher: Academic Conferences Limited

Published: 2014

Total Pages: 406

ISBN-13: 1910309419

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Book Synopsis ECIME 2014 Proceedings of the 8th European Conference on IS Management and Evaluation by : Steven de Haes

Download or read book ECIME 2014 Proceedings of the 8th European Conference on IS Management and Evaluation written by Steven de Haes and published by Academic Conferences Limited. This book was released on 2014 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: