Kapital Cliente: La rentable gestión de clientes

Kapital Cliente: La rentable gestión de clientes

Author: Restrepo Torres, Marta Lucía

Publisher: Editorial CESA

Published: 2015-07-10

Total Pages: 278

ISBN-13: 9588722837

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La estructura del documento inicia con la justificación del concepto Kapital Cliente, asociado especialmente a la comprensión del cliente como fundamento del adecuado desarrollo y sostenibilidad de la empresa. En este sentido, sin querer cosificar, se plantea que este se transforma en un recurso de altísimo valor para la empresa, lo cual implica una observación exigente del contexto social y económico, sumado al mundo individual desde el cual se experimenta como consumidor y se decide a favor de una u otra marca.En un segundo capítulo se plantea la perspectiva de los mercados, entendida como el escenario donde suceden los procesos de intercambio y generación de mutuos beneficios. En dicho capítulo se observa cómo las empresas establecen relación con los clientes en función directa con el mercado en el cual se mueven, ángulo que no puede ser desconocido dado el impacto de la estructura de los mercados en la relación consumidor-empresa.


Book Synopsis Kapital Cliente: La rentable gestión de clientes by : Restrepo Torres, Marta Lucía

Download or read book Kapital Cliente: La rentable gestión de clientes written by Restrepo Torres, Marta Lucía and published by Editorial CESA. This book was released on 2015-07-10 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: La estructura del documento inicia con la justificación del concepto Kapital Cliente, asociado especialmente a la comprensión del cliente como fundamento del adecuado desarrollo y sostenibilidad de la empresa. En este sentido, sin querer cosificar, se plantea que este se transforma en un recurso de altísimo valor para la empresa, lo cual implica una observación exigente del contexto social y económico, sumado al mundo individual desde el cual se experimenta como consumidor y se decide a favor de una u otra marca.En un segundo capítulo se plantea la perspectiva de los mercados, entendida como el escenario donde suceden los procesos de intercambio y generación de mutuos beneficios. En dicho capítulo se observa cómo las empresas establecen relación con los clientes en función directa con el mercado en el cual se mueven, ángulo que no puede ser desconocido dado el impacto de la estructura de los mercados en la relación consumidor-empresa.

Gestión del patrimonio familiar

Gestión del patrimonio familiar

Author: Borja Durán

Publisher: Editorial Almuzara

Published: 2013-04

Total Pages: 246

ISBN-13: 8483567660

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¿Tienes claros los conceptos de patrimonio y de familia? ¿Estás preparado para diseñar un plan estratégico que preserve e, incluso, aumente el patrimonio al mismo tiempo que cimientas las bases de una estructura y que mantenga unida a tu familia durante las próximas generaciones? Si tus respuestas son no, entonces este es el libro que te sacará de dudas. La decisión de una estirpe de poner en común recursos y alinear objetivos vitales supone un reto que va más allá de la aplicación del recetario clásico de la gestión de inversiones. Se debe reflexionar sobre estos objetivos tanto a nivel individual como familiar, puesto que así se conseguirá alinear los recursos y la energía de la familia en una dirección acorde con las metas comunes. Además, la reflexión definirá de manera explícita un sistema de valores imprescindibles para la gestión del patrimonio familiar. Para ello, habrá que recurrir a la intrahistoria de cada grupo familiar: sus antecedentes, el origen de su patrimonio, el destino o misión del mismo, los intangibles reputacionales que hay que defender, la visión particular sobre la ética, etc. Esta dimensión subjetiva y particular es, precisamente, una de las características que distinguen la gestión de patrimonios familiares frente a otras actividades de gestión fiduciaria y hace que sea un proceso dinámico que tiene que evolucionar con cada generación para evitar la tendencia natural de la separación.


Book Synopsis Gestión del patrimonio familiar by : Borja Durán

Download or read book Gestión del patrimonio familiar written by Borja Durán and published by Editorial Almuzara. This book was released on 2013-04 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: ¿Tienes claros los conceptos de patrimonio y de familia? ¿Estás preparado para diseñar un plan estratégico que preserve e, incluso, aumente el patrimonio al mismo tiempo que cimientas las bases de una estructura y que mantenga unida a tu familia durante las próximas generaciones? Si tus respuestas son no, entonces este es el libro que te sacará de dudas. La decisión de una estirpe de poner en común recursos y alinear objetivos vitales supone un reto que va más allá de la aplicación del recetario clásico de la gestión de inversiones. Se debe reflexionar sobre estos objetivos tanto a nivel individual como familiar, puesto que así se conseguirá alinear los recursos y la energía de la familia en una dirección acorde con las metas comunes. Además, la reflexión definirá de manera explícita un sistema de valores imprescindibles para la gestión del patrimonio familiar. Para ello, habrá que recurrir a la intrahistoria de cada grupo familiar: sus antecedentes, el origen de su patrimonio, el destino o misión del mismo, los intangibles reputacionales que hay que defender, la visión particular sobre la ética, etc. Esta dimensión subjetiva y particular es, precisamente, una de las características que distinguen la gestión de patrimonios familiares frente a otras actividades de gestión fiduciaria y hace que sea un proceso dinámico que tiene que evolucionar con cada generación para evitar la tendencia natural de la separación.

DICES

DICES

Author:

Publisher:

Published: 2006

Total Pages: 356

ISBN-13:

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Book Synopsis DICES by :

Download or read book DICES written by and published by . This book was released on 2006 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Pricing and Revenue Optimization

Pricing and Revenue Optimization

Author: Robert Phillips

Publisher: Stanford University Press

Published: 2005-08-05

Total Pages: 387

ISBN-13: 0804781648

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This is the first comprehensive introduction to the concepts, theories, and applications of pricing and revenue optimization. From the initial success of "yield management" in the commercial airline industry down to more recent successes of markdown management and dynamic pricing, the application of mathematical analysis to optimize pricing has become increasingly important across many different industries. But, since pricing and revenue optimization has involved the use of sophisticated mathematical techniques, the topic has remained largely inaccessible to students and the typical manager. With methods proven in the MBA courses taught by the author at Columbia and Stanford Business Schools, this book presents the basic concepts of pricing and revenue optimization in a form accessible to MBA students, MS students, and advanced undergraduates. In addition, managers will find the practical approach to the issue of pricing and revenue optimization invaluable. Solutions to the end-of-chapter exercises are available to instructors who are using this book in their courses. For access to the solutions manual, please contact [email protected].


Book Synopsis Pricing and Revenue Optimization by : Robert Phillips

Download or read book Pricing and Revenue Optimization written by Robert Phillips and published by Stanford University Press. This book was released on 2005-08-05 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first comprehensive introduction to the concepts, theories, and applications of pricing and revenue optimization. From the initial success of "yield management" in the commercial airline industry down to more recent successes of markdown management and dynamic pricing, the application of mathematical analysis to optimize pricing has become increasingly important across many different industries. But, since pricing and revenue optimization has involved the use of sophisticated mathematical techniques, the topic has remained largely inaccessible to students and the typical manager. With methods proven in the MBA courses taught by the author at Columbia and Stanford Business Schools, this book presents the basic concepts of pricing and revenue optimization in a form accessible to MBA students, MS students, and advanced undergraduates. In addition, managers will find the practical approach to the issue of pricing and revenue optimization invaluable. Solutions to the end-of-chapter exercises are available to instructors who are using this book in their courses. For access to the solutions manual, please contact [email protected].

The OECD Innovation Strategy Getting a Head Start on Tomorrow

The OECD Innovation Strategy Getting a Head Start on Tomorrow

Author: OECD

Publisher: OECD Publishing

Published: 2010-05-28

Total Pages: 226

ISBN-13: 9264083472

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This book provides a set of principles for fostering innovation in people (workers and consumers), in firms and in government, taking an in-depth look at the scope of innovation and how it is changing, as well as where and how it is occurring.


Book Synopsis The OECD Innovation Strategy Getting a Head Start on Tomorrow by : OECD

Download or read book The OECD Innovation Strategy Getting a Head Start on Tomorrow written by OECD and published by OECD Publishing. This book was released on 2010-05-28 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a set of principles for fostering innovation in people (workers and consumers), in firms and in government, taking an in-depth look at the scope of innovation and how it is changing, as well as where and how it is occurring.

Value Chain Finance

Value Chain Finance

Author: Lucian Peter Christoph Peppelenbos

Publisher: Kit Pub

Published: 2010

Total Pages: 0

ISBN-13: 9789460220555

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Value Chain Finance is a solution to such dilemmas.


Book Synopsis Value Chain Finance by : Lucian Peter Christoph Peppelenbos

Download or read book Value Chain Finance written by Lucian Peter Christoph Peppelenbos and published by Kit Pub. This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Value Chain Finance is a solution to such dilemmas.

Economy, Business and Uncertainty: New Ideas for a Euro-Mediterranean Industrial Policy

Economy, Business and Uncertainty: New Ideas for a Euro-Mediterranean Industrial Policy

Author: Jaime Gil-Lafuente

Publisher: Springer

Published: 2018-10-13

Total Pages: 366

ISBN-13: 3030006778

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This book presents original research articles addressing various aspects of economics, management and optimization. The topics discussed include economics, finance, marketing, resource allocation strategies, fuzzy logic, and network-based techniques for the analysis of economics, management and mathematical optimization. Combining the input of contributing professors and researchers from various Spanish, Italian and Latin American universities, the book will be of interest to students, researchers and practitioners, as well as members of the general public interested in the world of Economics and Management.


Book Synopsis Economy, Business and Uncertainty: New Ideas for a Euro-Mediterranean Industrial Policy by : Jaime Gil-Lafuente

Download or read book Economy, Business and Uncertainty: New Ideas for a Euro-Mediterranean Industrial Policy written by Jaime Gil-Lafuente and published by Springer. This book was released on 2018-10-13 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents original research articles addressing various aspects of economics, management and optimization. The topics discussed include economics, finance, marketing, resource allocation strategies, fuzzy logic, and network-based techniques for the analysis of economics, management and mathematical optimization. Combining the input of contributing professors and researchers from various Spanish, Italian and Latin American universities, the book will be of interest to students, researchers and practitioners, as well as members of the general public interested in the world of Economics and Management.

Introduction to Management Accounting, Chap. 1-14

Introduction to Management Accounting, Chap. 1-14

Author: Charles T. Horngren

Publisher: Pearson Educación

Published: 2005

Total Pages: 724

ISBN-13: 9789702606406

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Make the right decisions with Horngren/Sundem/Stratton! Horngren/Sundem/Stratton's best-selling texts emphasize decision-making throughout each chapter. Decision-making is introduced in the early text chapters and also appears in many of the text features: "Making Managerial Decisions" boxes, critical thinking exercises, and more. As always, students develop a solid understanding of costs and cost behavior and the use of cost information for planning and control decisions, not just inventory valuation. Two text versions enable faculty to select a text that only covers management accounting concepts (Chs. 1-14) or one that includes three chapters of financial accounting review (Chs. 1-17). New OneKey provides the convenience of having all text resources in a single location and available in your choice of course management platform: BlackBoard, WebCT, and CourseCompass. OneKey also includes PH Grade Assist on-line homework with automatic grading and infinite practice for students).


Book Synopsis Introduction to Management Accounting, Chap. 1-14 by : Charles T. Horngren

Download or read book Introduction to Management Accounting, Chap. 1-14 written by Charles T. Horngren and published by Pearson Educación. This book was released on 2005 with total page 724 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make the right decisions with Horngren/Sundem/Stratton! Horngren/Sundem/Stratton's best-selling texts emphasize decision-making throughout each chapter. Decision-making is introduced in the early text chapters and also appears in many of the text features: "Making Managerial Decisions" boxes, critical thinking exercises, and more. As always, students develop a solid understanding of costs and cost behavior and the use of cost information for planning and control decisions, not just inventory valuation. Two text versions enable faculty to select a text that only covers management accounting concepts (Chs. 1-14) or one that includes three chapters of financial accounting review (Chs. 1-17). New OneKey provides the convenience of having all text resources in a single location and available in your choice of course management platform: BlackBoard, WebCT, and CourseCompass. OneKey also includes PH Grade Assist on-line homework with automatic grading and infinite practice for students).

The Goal

The Goal

Author: Eliyahu M. Goldratt

Publisher: Routledge

Published: 2016-08-12

Total Pages: 321

ISBN-13: 1351982117

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Alex Rogo is a harried plant manager working ever more desperately to try and improve performance. His factory is rapidly heading for disaster. So is his marriage. He has ninety days to save his plant - or it will be closed by corporate HQ, with hundreds of job losses. It takes a chance meeting with a colleague from student days - Jonah - to help him break out of conventional ways of thinking to see what needs to be done. Described by Fortune as a 'guru to industry' and by Businessweek as a 'genius', Eliyahu M. Goldratt was an internationally recognized leader in the development of new business management concepts and systems. This 20th anniversary edition includes a series of detailed case study interviews by David Whitford, Editor at Large, Fortune Small Business, which explore how organizations around the world have been transformed by Eli Goldratt's ideas. The story of Alex's fight to save his plant contains a serious message for all managers in industry and explains the ideas which underline the Theory of Constraints (TOC) developed by Eli Goldratt. Written in a fast-paced thriller style, The Goal is the gripping novel which is transforming management thinking throughout the Western world. It is a book to recommend to your friends in industry - even to your bosses - but not to your competitors!


Book Synopsis The Goal by : Eliyahu M. Goldratt

Download or read book The Goal written by Eliyahu M. Goldratt and published by Routledge. This book was released on 2016-08-12 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Alex Rogo is a harried plant manager working ever more desperately to try and improve performance. His factory is rapidly heading for disaster. So is his marriage. He has ninety days to save his plant - or it will be closed by corporate HQ, with hundreds of job losses. It takes a chance meeting with a colleague from student days - Jonah - to help him break out of conventional ways of thinking to see what needs to be done. Described by Fortune as a 'guru to industry' and by Businessweek as a 'genius', Eliyahu M. Goldratt was an internationally recognized leader in the development of new business management concepts and systems. This 20th anniversary edition includes a series of detailed case study interviews by David Whitford, Editor at Large, Fortune Small Business, which explore how organizations around the world have been transformed by Eli Goldratt's ideas. The story of Alex's fight to save his plant contains a serious message for all managers in industry and explains the ideas which underline the Theory of Constraints (TOC) developed by Eli Goldratt. Written in a fast-paced thriller style, The Goal is the gripping novel which is transforming management thinking throughout the Western world. It is a book to recommend to your friends in industry - even to your bosses - but not to your competitors!

Створюємо бізнес-модель

Створюємо бізнес-модель

Author: Ів Піньє;Александер Остервальдер

Publisher: Nash format

Published:

Total Pages: 369

ISBN-13: 6177513034

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Book Synopsis Створюємо бізнес-модель by : Ів Піньє;Александер Остервальдер

Download or read book Створюємо бізнес-модель written by Ів Піньє;Александер Остервальдер and published by Nash format. This book was released on with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: