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Author: Joseph Merlino
Publisher: Oxford University Press
Published: 2014
Total Pages: 289
ISBN-13: 0199989524
DOWNLOAD EBOOKIncludes bibliographical references and index.
Download or read book Lean Behavioral Health written by Joseph Merlino and published by Oxford University Press. This book was released on 2014 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes bibliographical references and index.
Author: Joseph P. Merlino
Publisher:
Published: 2014
Total Pages: 290
ISBN-13: 9780199356140
DOWNLOAD EBOOKAs the largest public healthcare system in the US, the New York City Health et Hospitals Corporation adopted the principles of the Toyota Production System, or lean, as the transformational approach for all of its hospitals and clinics. Having made major changes, and been scrutinised by the Department of Justice on its quality of patient care, Kings County Hospital Center is now recognised as a standard for transformation and quality, receiving high marks from oversight agencies. This resource describes the basic principles of the lean approach.
Download or read book Lean Behavioral Health written by Joseph P. Merlino and published by . This book was released on 2014 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the largest public healthcare system in the US, the New York City Health et Hospitals Corporation adopted the principles of the Toyota Production System, or lean, as the transformational approach for all of its hospitals and clinics. Having made major changes, and been scrutinised by the Department of Justice on its quality of patient care, Kings County Hospital Center is now recognised as a standard for transformation and quality, receiving high marks from oversight agencies. This resource describes the basic principles of the lean approach.
Author: Joseph P. Merlino
Publisher: Oxford University Press
Published: 2014-01-08
Total Pages: 289
ISBN-13: 0199989532
DOWNLOAD EBOOKLean Behavioral Health: The Kings County Hospital Story is the first lean book that focuses entirely on behavioral health. Using the principles of the Toyota Production System, or lean, the contributors in this groundbreaking volume share their experience in transforming a major safety net public hospital after a tragic and internationally publicized event. As the largest municipal hospital system in the United States, the New York City Health & Hospitals Corporation adopted lean as the transformational approach for all of its hospitals and clinics. Kings County Hospital Center, one of the largest providers of behavioral health care in the country, continues on its transformational journey utilizing lean's techniques. While not every event was fully successful, most were and every event, including failures, increased the knowledge base about how to continually improve quality and safety. Having made major changes, Kings County Hospital Center is now recognized as a center for transformation and quality receiving high marks from oversight agencies. This volume begins by describing the basic principles of the lean approach-adding value, eliminating waste, and tapping the organization's line staff to create and sustain dramatic change. An overview of the use of lean from a quality improvement perspective follows. Lean tools are applied to many services that comprise the behavioral health value stream and these stories are highlighted. The experts in identifying waste and adding value are the line staff whose voices are captured in the clinical chapters. Insights learned by event participants are emphasized as teaching points to provide context for what has worked or has not worked at Kings County Hospital Center. While the burning platform at Kings County Hospital Center was white hot and while the Department of Justice scrutinized its quality of patient care, the application of lean methods and tools has transformed the hospital into a potential model for behavioral health programs facing the challenges of the present healthcare environment. It is a must-have story for clinicians, administrators and other leaders in the mental health field devoted to improving quality and safety at their hospitals and clinics.
Download or read book Lean Behavioral Health written by Joseph P. Merlino and published by Oxford University Press. This book was released on 2014-01-08 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean Behavioral Health: The Kings County Hospital Story is the first lean book that focuses entirely on behavioral health. Using the principles of the Toyota Production System, or lean, the contributors in this groundbreaking volume share their experience in transforming a major safety net public hospital after a tragic and internationally publicized event. As the largest municipal hospital system in the United States, the New York City Health & Hospitals Corporation adopted lean as the transformational approach for all of its hospitals and clinics. Kings County Hospital Center, one of the largest providers of behavioral health care in the country, continues on its transformational journey utilizing lean's techniques. While not every event was fully successful, most were and every event, including failures, increased the knowledge base about how to continually improve quality and safety. Having made major changes, Kings County Hospital Center is now recognized as a center for transformation and quality receiving high marks from oversight agencies. This volume begins by describing the basic principles of the lean approach-adding value, eliminating waste, and tapping the organization's line staff to create and sustain dramatic change. An overview of the use of lean from a quality improvement perspective follows. Lean tools are applied to many services that comprise the behavioral health value stream and these stories are highlighted. The experts in identifying waste and adding value are the line staff whose voices are captured in the clinical chapters. Insights learned by event participants are emphasized as teaching points to provide context for what has worked or has not worked at Kings County Hospital Center. While the burning platform at Kings County Hospital Center was white hot and while the Department of Justice scrutinized its quality of patient care, the application of lean methods and tools has transformed the hospital into a potential model for behavioral health programs facing the challenges of the present healthcare environment. It is a must-have story for clinicians, administrators and other leaders in the mental health field devoted to improving quality and safety at their hospitals and clinics.
Author: Sunil Khushalani
Publisher: CRC Press
Published: 2021-12-10
Total Pages: 194
ISBN-13: 1351582461
DOWNLOAD EBOOKOne in five U.S. adults experiences a mental illness within a given year. With more than 550,000 people working to support this underserved community, the mental healthcare system has grappled with inadequacies and shortcomings in safety, quality, and care delivery. There is a wide range of problems, from access-to-care issues and errors, to complications stemming from poor care. Our country is also on an unsustainable path as our healthcare expenditure keeps growing. To add to all of this, we are facing a rampant epidemic of burnout among healthcare workers. Modern advancements introduced with many promises—such as electronic medical records, newer medications, or advanced treatments—have created unique challenges when ushered into a highly regulated healthcare system. What does it take to provide patients with everything they need—the right quality of care, at the right time, and at the right cost—to keep them healthy? Which process steps add value? Which steps are wasteful? A widely accepted fact is that a conservative 30-50% of every step in the mental healthcare process does not help patients feel better or stay better. When considering delays in care, workarounds, excessive documentation, and an overuse of auditing, the care system has moved highly skilled clinicians away from providing value, as administrative tasks continue to encroach on their time. There is a clear need to rethink and redesign the system of care. This book is a primer for understanding the current state of the mental health system and the performance improvement skills and leadership acumen needed to address existing challenges. Sheppard Pratt, the award-winning, leading institution for mental healthcare in America, provided the focus on mental healthcare and became the laboratory for this body of work over the course of eight years. It hired a seasoned systems thinker with improvement expertise to work with mental health professionals and solve some of their most complex and chronic problems. The book is a result of the collaboration between a practicing psychiatrist in a leadership role and the systems engineer. Working together, they demonstrate how to think about redesigning care and redefining the nature of work to enhance value for both the people served and the healthcare workforce. They crafted a multi-pronged approach towards culture change at Sheppard Pratt, including implementing a course on "Learning to Improve," which introduced staff to a performance improvement methodology. There are several vignettes interwoven throughout the book that describe the complexities and constraints of the system. Solving some of these challenges creates a new paradigm of work while minimizing waste and enhancing value.
Download or read book Transforming Mental Healthcare written by Sunil Khushalani and published by CRC Press. This book was released on 2021-12-10 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: One in five U.S. adults experiences a mental illness within a given year. With more than 550,000 people working to support this underserved community, the mental healthcare system has grappled with inadequacies and shortcomings in safety, quality, and care delivery. There is a wide range of problems, from access-to-care issues and errors, to complications stemming from poor care. Our country is also on an unsustainable path as our healthcare expenditure keeps growing. To add to all of this, we are facing a rampant epidemic of burnout among healthcare workers. Modern advancements introduced with many promises—such as electronic medical records, newer medications, or advanced treatments—have created unique challenges when ushered into a highly regulated healthcare system. What does it take to provide patients with everything they need—the right quality of care, at the right time, and at the right cost—to keep them healthy? Which process steps add value? Which steps are wasteful? A widely accepted fact is that a conservative 30-50% of every step in the mental healthcare process does not help patients feel better or stay better. When considering delays in care, workarounds, excessive documentation, and an overuse of auditing, the care system has moved highly skilled clinicians away from providing value, as administrative tasks continue to encroach on their time. There is a clear need to rethink and redesign the system of care. This book is a primer for understanding the current state of the mental health system and the performance improvement skills and leadership acumen needed to address existing challenges. Sheppard Pratt, the award-winning, leading institution for mental healthcare in America, provided the focus on mental healthcare and became the laboratory for this body of work over the course of eight years. It hired a seasoned systems thinker with improvement expertise to work with mental health professionals and solve some of their most complex and chronic problems. The book is a result of the collaboration between a practicing psychiatrist in a leadership role and the systems engineer. Working together, they demonstrate how to think about redesigning care and redefining the nature of work to enhance value for both the people served and the healthcare workforce. They crafted a multi-pronged approach towards culture change at Sheppard Pratt, including implementing a course on "Learning to Improve," which introduced staff to a performance improvement methodology. There are several vignettes interwoven throughout the book that describe the complexities and constraints of the system. Solving some of these challenges creates a new paradigm of work while minimizing waste and enhancing value.
Author: Jayte Boehler
Publisher:
Published: 2020
Total Pages: 115
ISBN-13:
DOWNLOAD EBOOKThis thesis research sought to determine whether Lean principles and practices make applicable heuristics for evaluating electronic health record (EHR) usability for behavioral health providers. Over the past 10, years EHRs have quickly become part of standard practice in health care yet there is serious concern regarding their direct impact on provider efficiency, job satisfaction and burnout. A review of the literature highlights a notable lack of content regarding the EHR usability needs of behavioral health providers. I utilized contextual inquiry and qualitative analysis to identify the EHR usability needs of behavioral health providers. Furthermore, my research followed a validated domain-specific usability heuristic development methodology to attempt to establish Lean heuristics. The results of this study formed a set of EHR usability heuristics for behavioral health providers. Findings concluded that Lean principles and practices contributed significantly to specific and applicable rules in the resulting heuristics to improve EHR usability.
Download or read book Towards Lean EHR Usability Heuristics for Behavioral Health Providers written by Jayte Boehler and published by . This book was released on 2020 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: This thesis research sought to determine whether Lean principles and practices make applicable heuristics for evaluating electronic health record (EHR) usability for behavioral health providers. Over the past 10, years EHRs have quickly become part of standard practice in health care yet there is serious concern regarding their direct impact on provider efficiency, job satisfaction and burnout. A review of the literature highlights a notable lack of content regarding the EHR usability needs of behavioral health providers. I utilized contextual inquiry and qualitative analysis to identify the EHR usability needs of behavioral health providers. Furthermore, my research followed a validated domain-specific usability heuristic development methodology to attempt to establish Lean heuristics. The results of this study formed a set of EHR usability heuristics for behavioral health providers. Findings concluded that Lean principles and practices contributed significantly to specific and applicable rules in the resulting heuristics to improve EHR usability.
Author: Bryan G. Miller
Publisher:
Published: 2011-08-15
Total Pages: 220
ISBN-13: 9780983710110
DOWNLOAD EBOOKWant to increase your income and expand your behavioral health practice without getting another degree? Dr. Bryan Miller was a therapist for nine years before discovering he could have greater freedom (and income) with his profession if he was a consultant, rather than as a traditional therapist. After his unexpected glimpse into the consulting world and the resulting choice to move “beyond the couch,” Miller has now written a step-by-step guide aimed specifically at helping behavioral health professionals looking to adapt or expand their careers. Increase your income and expand your behavioral health practice by learning to think like a consultant—all without getting another degree. After reading his indispensable guide, you will know: - How to identify potential clients - How to develop proposals and get them funded - How to conduct and analyze projects - How to utilize the skills you already possess as a trained behavioral health professional - How to use basic research skills to make your work more efficient - How to manage a consulting business - How organizations and businesses think about the people who work for them As a consultant, you’ll be able to see fewer clients and, at the same time, make more money, and who doesn’t want that? This book is your official invitation into the consulting world—can you see yourself beyond the couch?
Download or read book Beyond the Couch written by Bryan G. Miller and published by . This book was released on 2011-08-15 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Want to increase your income and expand your behavioral health practice without getting another degree? Dr. Bryan Miller was a therapist for nine years before discovering he could have greater freedom (and income) with his profession if he was a consultant, rather than as a traditional therapist. After his unexpected glimpse into the consulting world and the resulting choice to move “beyond the couch,” Miller has now written a step-by-step guide aimed specifically at helping behavioral health professionals looking to adapt or expand their careers. Increase your income and expand your behavioral health practice by learning to think like a consultant—all without getting another degree. After reading his indispensable guide, you will know: - How to identify potential clients - How to develop proposals and get them funded - How to conduct and analyze projects - How to utilize the skills you already possess as a trained behavioral health professional - How to use basic research skills to make your work more efficient - How to manage a consulting business - How organizations and businesses think about the people who work for them As a consultant, you’ll be able to see fewer clients and, at the same time, make more money, and who doesn’t want that? This book is your official invitation into the consulting world—can you see yourself beyond the couch?
Author: William O'Donohue
Publisher: Springer
Published: 2016-06-17
Total Pages: 333
ISBN-13: 3319262092
DOWNLOAD EBOOKThis innovative volume presents a cogent case for quality improvement (QI) in behavioral healthcare as ethical practice, solid science, and good business. Divided between foundational concepts, key QI tools and methods, and emerging applications, it offers guidelines for raising care standards while addressing ongoing issues of treatment validity, staffing and training, costs and funding, and integration with medical systems. Expert contributors review the implications and potential of QI in diverse areas such as treatment of entrenched mental disorders, in correctional facilities, and within the professional context of the American Psychological Association. The insights, examples, and strategies featured will increase in value as behavioral health becomes more prominent in integrated care and vital to large-scale health goals. Included in the coverage: Behavioral health conditions: direct treatment costs and indirect social costs. /liliQuality improvement and clinical psychological science. · Process mapping to improve quality in behavioral health service delivery. · Checklists for quality improvement and evaluation in behavioral health. · Creating a quality improvement system for an integrated care program: the why, what, and how to measure. · Feedback Informed Treatment (FIT): improving the outcome of psychotherapy one person at a time. Quality Improvement i n Behavioral Healthcare gives health psychologists, public health professionals, and health administrators a real-world framework for maintaining quality services in a rapidly evolving health landscape.
Download or read book Quality Improvement in Behavioral Health written by William O'Donohue and published by Springer. This book was released on 2016-06-17 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: This innovative volume presents a cogent case for quality improvement (QI) in behavioral healthcare as ethical practice, solid science, and good business. Divided between foundational concepts, key QI tools and methods, and emerging applications, it offers guidelines for raising care standards while addressing ongoing issues of treatment validity, staffing and training, costs and funding, and integration with medical systems. Expert contributors review the implications and potential of QI in diverse areas such as treatment of entrenched mental disorders, in correctional facilities, and within the professional context of the American Psychological Association. The insights, examples, and strategies featured will increase in value as behavioral health becomes more prominent in integrated care and vital to large-scale health goals. Included in the coverage: Behavioral health conditions: direct treatment costs and indirect social costs. /liliQuality improvement and clinical psychological science. · Process mapping to improve quality in behavioral health service delivery. · Checklists for quality improvement and evaluation in behavioral health. · Creating a quality improvement system for an integrated care program: the why, what, and how to measure. · Feedback Informed Treatment (FIT): improving the outcome of psychotherapy one person at a time. Quality Improvement i n Behavioral Healthcare gives health psychologists, public health professionals, and health administrators a real-world framework for maintaining quality services in a rapidly evolving health landscape.
Author: Jay Arthur
Publisher: McGraw Hill Professional
Published: 2016-09-05
Total Pages: 400
ISBN-13: 1259641090
DOWNLOAD EBOOKSimple Steps to Improve Patient Safety, Patient Flow and the Bottom Line A Doody's Core Title for 2021! This thoroughly revised resource shows, step-by-step, how to simplify, streamline, analyze, and optimize healthcare performance using tested Lean Six Sigma and change management techniques. Lean Six Sigma for Hospitals, Second Edition, follows the patient from the front door of the hospital or emergency room all the way through discharge. The book fully explains how to improve operations and quality of care while dramatically reducing costs—often in just five days. Real-world case studies from major healthcare institutions illustrate successful implementations of Lean Six Sigma. Coverage includes: • Lean Six Sigma for hospitals, emergency departments, operating rooms, medical imaging facilities, nursing units, pharmacies, and ICUs • Patient flow and quality • Clinical staff • Order and claims accuracy • Billing and collection • Defect and medical error reduction • Excel power tools for Lean Six Sigma • Data mining and analysis • Process flow charts and control charts • Laser-focused process innovation • Statistical tools for Lean Six Sigma • Planning and implementation
Download or read book Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, Second Edition written by Jay Arthur and published by McGraw Hill Professional. This book was released on 2016-09-05 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Simple Steps to Improve Patient Safety, Patient Flow and the Bottom Line A Doody's Core Title for 2021! This thoroughly revised resource shows, step-by-step, how to simplify, streamline, analyze, and optimize healthcare performance using tested Lean Six Sigma and change management techniques. Lean Six Sigma for Hospitals, Second Edition, follows the patient from the front door of the hospital or emergency room all the way through discharge. The book fully explains how to improve operations and quality of care while dramatically reducing costs—often in just five days. Real-world case studies from major healthcare institutions illustrate successful implementations of Lean Six Sigma. Coverage includes: • Lean Six Sigma for hospitals, emergency departments, operating rooms, medical imaging facilities, nursing units, pharmacies, and ICUs • Patient flow and quality • Clinical staff • Order and claims accuracy • Billing and collection • Defect and medical error reduction • Excel power tools for Lean Six Sigma • Data mining and analysis • Process flow charts and control charts • Laser-focused process innovation • Statistical tools for Lean Six Sigma • Planning and implementation
Author: C.R. Macchi
Publisher: Springer
Published: 2018-08-22
Total Pages: 230
ISBN-13: 3319788507
DOWNLOAD EBOOKThis unique trainer’s resource offers a comprehensive blueprint for preparing clinicians for practice in the changing and challenging environment of integrated care. Based firmly in new evidence-based models of behavioral care in medicine, it sets out the aims and objectives of modern integrated care delivery in a streamlined pedagogy-to-practice framework. Teaching strategies for developing core skills and competencies, suitable across diverse educational and workforce development settings, are presented with data-based rationales and guidelines for design and implementation. Chapters also cover the range of essentials, from research support to business acumen to program evaluation methods, needed to meet bedrock goals of improved quality of care, clinical outcomes, and patient satisfaction. The book’s comprehensive coverage: Reviews the evidence base for integrating medical and behavioral care. Provides empirically sound guidelines for training learners in integrated practice. Breaks down skill development into critical training objectives. Offers detailed content of a current degree program in integrative behavioral medicine. Recommends measures to support responsive, patient-centered, and sustainable training programs. A robust guide to a more inclusive and effective future, Training to Deliver Integrated Care expands the healthcare horizon to accommodate trainers working in health psychology, general practice, primary care medicine, and consulting, as well as supervision and coaching professionals.
Download or read book Training to Deliver Integrated Care written by C.R. Macchi and published by Springer. This book was released on 2018-08-22 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique trainer’s resource offers a comprehensive blueprint for preparing clinicians for practice in the changing and challenging environment of integrated care. Based firmly in new evidence-based models of behavioral care in medicine, it sets out the aims and objectives of modern integrated care delivery in a streamlined pedagogy-to-practice framework. Teaching strategies for developing core skills and competencies, suitable across diverse educational and workforce development settings, are presented with data-based rationales and guidelines for design and implementation. Chapters also cover the range of essentials, from research support to business acumen to program evaluation methods, needed to meet bedrock goals of improved quality of care, clinical outcomes, and patient satisfaction. The book’s comprehensive coverage: Reviews the evidence base for integrating medical and behavioral care. Provides empirically sound guidelines for training learners in integrated practice. Breaks down skill development into critical training objectives. Offers detailed content of a current degree program in integrative behavioral medicine. Recommends measures to support responsive, patient-centered, and sustainable training programs. A robust guide to a more inclusive and effective future, Training to Deliver Integrated Care expands the healthcare horizon to accommodate trainers working in health psychology, general practice, primary care medicine, and consulting, as well as supervision and coaching professionals.
Author: Jayakanth Srinivasan
Publisher: Cornell University Press
Published: 2021-12-15
Total Pages: 209
ISBN-13: 1501760521
DOWNLOAD EBOOKHelping Soldiers Heal tells the story of the US Army's transformation from a disparate collection of poorly standardized, largely disconnected clinics into one of the nation's leading mental health care systems. It is a step-by-step guidebook for military and civilian health care systems alike. Jayakanth Srinivasan and Christopher Ivany provide a unique insider-outsider perspective as key participants in the process, sharing how they confronted the challenges firsthand and helped craft and guide the unfolding change. The Army's system was being overwhelmed with mental health problems among soldiers and their family members, impeding combat readiness. The key to the transformation was to apply the tenets of "learning" health care systems. Building a learning health care system is hard; building a learning mental health care system is even harder. As Helping Soldiers Heal recounts, the Army overcame the barriers to success, and its experience is full of lessons for any health care system seeking to transform.
Download or read book Helping Soldiers Heal written by Jayakanth Srinivasan and published by Cornell University Press. This book was released on 2021-12-15 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Helping Soldiers Heal tells the story of the US Army's transformation from a disparate collection of poorly standardized, largely disconnected clinics into one of the nation's leading mental health care systems. It is a step-by-step guidebook for military and civilian health care systems alike. Jayakanth Srinivasan and Christopher Ivany provide a unique insider-outsider perspective as key participants in the process, sharing how they confronted the challenges firsthand and helped craft and guide the unfolding change. The Army's system was being overwhelmed with mental health problems among soldiers and their family members, impeding combat readiness. The key to the transformation was to apply the tenets of "learning" health care systems. Building a learning health care system is hard; building a learning mental health care system is even harder. As Helping Soldiers Heal recounts, the Army overcame the barriers to success, and its experience is full of lessons for any health care system seeking to transform.
