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Southwest Airlines has a secret sauce, namely its incredible workforce of leaders at all levels. Lessons in Loyalty is an insider's clear, concise and energizing teachable point of view on how to build such a winning team.
Book Synopsis Lessons in Loyalty by : Lorraine Grubbs-West
Download or read book Lessons in Loyalty written by Lorraine Grubbs-West and published by CornerStone Leadership Inst. This book was released on 2005 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Southwest Airlines has a secret sauce, namely its incredible workforce of leaders at all levels. Lessons in Loyalty is an insider's clear, concise and energizing teachable point of view on how to build such a winning team.
Book Synopsis Lessons of Loyalty by : Ronald Leslie Cooksey
Download or read book Lessons of Loyalty written by Ronald Leslie Cooksey and published by . This book was released on 2003 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Though a primary requirement of God for leaders, very little has been written on this subject. In this book, Dag Heward-Mills outlines very important principles with the intention of increasing the stability of churches. So relevant and practical is the content of this book that it has become an indispensable tool for many church leaders.
Book Synopsis Loyalty and Disloyalty by : Dag Heward-Mills
Download or read book Loyalty and Disloyalty written by Dag Heward-Mills and published by Dag Heward-Mills. This book was released on 2006 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Though a primary requirement of God for leaders, very little has been written on this subject. In this book, Dag Heward-Mills outlines very important principles with the intention of increasing the stability of churches. So relevant and practical is the content of this book that it has become an indispensable tool for many church leaders.
A practical, story-driven book on the importance of building and inspiring loyalty among employees, customers, clients, and vendors, based on the lessons learned from the phenomenally successful Enterprise car rental company.
Book Synopsis Driving Loyalty by : Kirk Kazanjian
Download or read book Driving Loyalty written by Kirk Kazanjian and published by Random House Digital, Inc.. This book was released on 2013-04-23 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical, story-driven book on the importance of building and inspiring loyalty among employees, customers, clients, and vendors, based on the lessons learned from the phenomenally successful Enterprise car rental company.
This book is about how to read and study the Bible. This book is about getting the non-Christian to learn how to study the Bible, and this book is for the Pastor and theologian who needs to have their "refresh" button pressed. This book is in fact for anybody desiring to know the Book of ages. If you are new to the Word or are a seasoned teacher. If you do not know where to begin, or you have tried countless times and feel overwhelmed and frustrated, this is the book for you!
Book Synopsis Into Thy Word by : Richard Krejcir
Download or read book Into Thy Word written by Richard Krejcir and published by iUniverse. This book was released on 2000-12-20 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is about how to read and study the Bible. This book is about getting the non-Christian to learn how to study the Bible, and this book is for the Pastor and theologian who needs to have their "refresh" button pressed. This book is in fact for anybody desiring to know the Book of ages. If you are new to the Word or are a seasoned teacher. If you do not know where to begin, or you have tried countless times and feel overwhelmed and frustrated, this is the book for you!
Book Synopsis Elijah's Lessons in Loyalty by : Ken Spillman
Download or read book Elijah's Lessons in Loyalty written by Ken Spillman and published by . This book was released on 2018 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters and lifelong buyers? Loyalty experts at FranklinCovey set out to unlock the mysteries of gaining the customer’s loyalty. In an extensive study that involved 1,100 stores and thousands of people, they isolated examples that stood out in terms of revenues and profitability. They found that these “campfire stores” burned brighter than the rest thanks to fiercely loyal customers and the employees who delight in making their customers’ lives easier. Full of eye-opening examples and practical tools, Leading Loyalty helps you infuse empathy, responsibility, and generosity into every interaction and: Make warm, authentic connections Ask the right questions and listen to learn Discover the real job to be done Take ownership of the customer’s issue Follow up and strengthen the relationship Share insights openly and kindly Surprise people with unexpected extras Model, teach, and reinforce these essential behaviors through weekly team huddles It’s time to invest in building loyalty. Leading Loyalty reveals the principles and practices of everyday service heroes—the customer-facing employees who cultivate bonds and lift revenues through the roof.
Book Synopsis Leading Loyalty by : Sandy Rogers
Download or read book Leading Loyalty written by Sandy Rogers and published by AMACOM. This book was released on 2019-04-16 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters and lifelong buyers? Loyalty experts at FranklinCovey set out to unlock the mysteries of gaining the customer’s loyalty. In an extensive study that involved 1,100 stores and thousands of people, they isolated examples that stood out in terms of revenues and profitability. They found that these “campfire stores” burned brighter than the rest thanks to fiercely loyal customers and the employees who delight in making their customers’ lives easier. Full of eye-opening examples and practical tools, Leading Loyalty helps you infuse empathy, responsibility, and generosity into every interaction and: Make warm, authentic connections Ask the right questions and listen to learn Discover the real job to be done Take ownership of the customer’s issue Follow up and strengthen the relationship Share insights openly and kindly Surprise people with unexpected extras Model, teach, and reinforce these essential behaviors through weekly team huddles It’s time to invest in building loyalty. Leading Loyalty reveals the principles and practices of everyday service heroes—the customer-facing employees who cultivate bonds and lift revenues through the roof.
Reichheld draws upon case studies of a variety of businesses including Harley-Davidson, Dell Computer, and Enterprise Rent-A-Car to show how employee and customer loyalty promote financial success. His approach to developing loyalty is based upon six principles of leadership including never profiting at the expense of partners, rewarding the right results, and honest communication. Reichheld is a Bain Fellow and author of The Loyalty Effect. c. Book News Inc.
Book Synopsis Loyalty Rules! by : Frederick F. Reichheld
Download or read book Loyalty Rules! written by Frederick F. Reichheld and published by Harvard Business Press. This book was released on 2001 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reichheld draws upon case studies of a variety of businesses including Harley-Davidson, Dell Computer, and Enterprise Rent-A-Car to show how employee and customer loyalty promote financial success. His approach to developing loyalty is based upon six principles of leadership including never profiting at the expense of partners, rewarding the right results, and honest communication. Reichheld is a Bain Fellow and author of The Loyalty Effect. c. Book News Inc.
Proven Principles and strategies thoroughly discussed and the underlying logic behind them made transparent - A valuable resource for any minister - An excellent reference and practical guide - An authoritative handbook to establish churches -Invaluable tips for training laity to perform priestly functions -Helpful hints on how to prevent church splits.
Book Synopsis A Leader's Manual on Loyalty and Disloyalty by : Dag Heward-Mills
Download or read book A Leader's Manual on Loyalty and Disloyalty written by Dag Heward-Mills and published by Dag Heward-Mills. This book was released on 2016-06 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Proven Principles and strategies thoroughly discussed and the underlying logic behind them made transparent - A valuable resource for any minister - An excellent reference and practical guide - An authoritative handbook to establish churches -Invaluable tips for training laity to perform priestly functions -Helpful hints on how to prevent church splits.
Loyalty to Your Soul establishes Spiritual Psychology as a paradigm-altering frontier. It initiates a radical shift at the core of contemporary psychological thought by unveiling a technology for using everyday life experiences as rungs on the ladder of spiritual evolution. This book is uniquely suited for anyone seeking to discover and cross the bridge that spans the waters between life referenced in material reality and life lived within the context of spiritual reality. Loyalty to Your Soul shows you how to first gain access to, and then gradually learn to live from, that sacred place inherent within everyone referred to by the authors as the Authentic Self—a place where emotional suffering ceases and profound peace and love are present. While many people have written about such an inner state, Ron and Mary Hulnick show you how to travel there . . .and what to anticipate once you arrive. The radical technology they introduce empowers readers to transform challenging or negative human experiences into direct experiences of the Soul.
Book Synopsis Loyalty to Your Soul by : H. Ronald Hulnick, Ph.D.
Download or read book Loyalty to Your Soul written by H. Ronald Hulnick, Ph.D. and published by Hay House, Inc. This book was released on 2011-02-15 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Loyalty to Your Soul establishes Spiritual Psychology as a paradigm-altering frontier. It initiates a radical shift at the core of contemporary psychological thought by unveiling a technology for using everyday life experiences as rungs on the ladder of spiritual evolution. This book is uniquely suited for anyone seeking to discover and cross the bridge that spans the waters between life referenced in material reality and life lived within the context of spiritual reality. Loyalty to Your Soul shows you how to first gain access to, and then gradually learn to live from, that sacred place inherent within everyone referred to by the authors as the Authentic Self—a place where emotional suffering ceases and profound peace and love are present. While many people have written about such an inner state, Ron and Mary Hulnick show you how to travel there . . .and what to anticipate once you arrive. The radical technology they introduce empowers readers to transform challenging or negative human experiences into direct experiences of the Soul.
