Management of Service Businesses in Japan

Management of Service Businesses in Japan

Author: Yasuhiro Monden

Publisher: World Scientific

Published: 2013

Total Pages: 212

ISBN-13: 9814374679

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With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style OC hospitalityOCO in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry.The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area.


Book Synopsis Management of Service Businesses in Japan by : Yasuhiro Monden

Download or read book Management of Service Businesses in Japan written by Yasuhiro Monden and published by World Scientific. This book was released on 2013 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style OC hospitalityOCO in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry.The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area.

The art of Japanese management

The art of Japanese management

Author: Richard Tanner Pascale

Publisher:

Published: 1984

Total Pages: 0

ISBN-13:

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Book Synopsis The art of Japanese management by : Richard Tanner Pascale

Download or read book The art of Japanese management written by Richard Tanner Pascale and published by . This book was released on 1984 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Routledge Handbook of Japanese Business and Management

Routledge Handbook of Japanese Business and Management

Author: Parissa Haghirian

Publisher: Routledge

Published: 2016-01-29

Total Pages: 596

ISBN-13: 1317859545

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The Routledge Handbook of Japanese Business and Management provides a comprehensive overview of management and business processes and practices in Japanese companies. The contributors combine theoretical findings and research results with a practical and contemporary view on how corporations and firms are managed in Japan. The handbook is divided into eight sections covering: historical perspectives on Japanese management; structure and theory of the Japanese firm; the corporate environment in Japan; the Japanese work environment; the Japanese market; manufacturing and logistics; interaction and communication; the future of Japanese management. This book is an essential reference resource for students and scholars working on Japanese companies, the Japanese market-place, Japanese consumers, or management processes in the Japanese firm. The book also provides an interesting and informative read for managers who need to deepen their knowledge on Japanese business processes.


Book Synopsis Routledge Handbook of Japanese Business and Management by : Parissa Haghirian

Download or read book Routledge Handbook of Japanese Business and Management written by Parissa Haghirian and published by Routledge. This book was released on 2016-01-29 with total page 596 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Routledge Handbook of Japanese Business and Management provides a comprehensive overview of management and business processes and practices in Japanese companies. The contributors combine theoretical findings and research results with a practical and contemporary view on how corporations and firms are managed in Japan. The handbook is divided into eight sections covering: historical perspectives on Japanese management; structure and theory of the Japanese firm; the corporate environment in Japan; the Japanese work environment; the Japanese market; manufacturing and logistics; interaction and communication; the future of Japanese management. This book is an essential reference resource for students and scholars working on Japanese companies, the Japanese market-place, Japanese consumers, or management processes in the Japanese firm. The book also provides an interesting and informative read for managers who need to deepen their knowledge on Japanese business processes.

Japanese Business Operations in an Uncertain World

Japanese Business Operations in an Uncertain World

Author: Anshuman Khare

Publisher: Routledge

Published: 2021-12-19

Total Pages: 210

ISBN-13: 1000511162

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This book looks at Japanese companies in manufacturing and services sectors and how they are trying to emerge from the prolonged uncertainty of the pandemic. The chapters are written by those dealing with Japanese business under the shadow of the pandemic and being influenced by the continuous and rapid adoption of digital technologies in business and our daily lives. This book brings together the experiences of big and small corporations while looking at how digital transformation and the pandemic combined have led to a transformation in the product, production processes and services. It highlights the role played by robots, 3-D printing and renewable energy in manufacturing while the impact can be seen in the changes coming to future offices, how we work and interact and how we relax through tourism and travel on the service side. The services sector is as much impacted by digital transformation and the pandemic as any other field in business. Aimed at academics, researchers and practitioners, Japanese Business Operations in an Uncertain World will provide valuable insights into how Japanese organizations are adapting to the dual impact of the pandemic and advancements in digital technologies.


Book Synopsis Japanese Business Operations in an Uncertain World by : Anshuman Khare

Download or read book Japanese Business Operations in an Uncertain World written by Anshuman Khare and published by Routledge. This book was released on 2021-12-19 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book looks at Japanese companies in manufacturing and services sectors and how they are trying to emerge from the prolonged uncertainty of the pandemic. The chapters are written by those dealing with Japanese business under the shadow of the pandemic and being influenced by the continuous and rapid adoption of digital technologies in business and our daily lives. This book brings together the experiences of big and small corporations while looking at how digital transformation and the pandemic combined have led to a transformation in the product, production processes and services. It highlights the role played by robots, 3-D printing and renewable energy in manufacturing while the impact can be seen in the changes coming to future offices, how we work and interact and how we relax through tourism and travel on the service side. The services sector is as much impacted by digital transformation and the pandemic as any other field in business. Aimed at academics, researchers and practitioners, Japanese Business Operations in an Uncertain World will provide valuable insights into how Japanese organizations are adapting to the dual impact of the pandemic and advancements in digital technologies.

Japanese Management: Market Entry, Crisis And Corporate Growth

Japanese Management: Market Entry, Crisis And Corporate Growth

Author: Parissa Haghirian

Publisher: World Scientific

Published: 2021-02-22

Total Pages: 224

ISBN-13: 9811231044

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This case book on Japanese companies and multinational corporations in Japan presents 12 entirely new cases studies for academics and business professionals alike. The cases in the book deal with market entry, corporate growth and crisis management of Japanese firms or international firms in Japan. It presents new developments, such as technological changes (electronic payment and gaming) in the Japanese business environment and provides an overview on the diversity of business activities in the Japanese economy. Written in a simple and an accessible manner, this book can be used as a textbook for students of International, Asian or Japanese management or by international managers and business professionals to make business decisions.


Book Synopsis Japanese Management: Market Entry, Crisis And Corporate Growth by : Parissa Haghirian

Download or read book Japanese Management: Market Entry, Crisis And Corporate Growth written by Parissa Haghirian and published by World Scientific. This book was released on 2021-02-22 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This case book on Japanese companies and multinational corporations in Japan presents 12 entirely new cases studies for academics and business professionals alike. The cases in the book deal with market entry, corporate growth and crisis management of Japanese firms or international firms in Japan. It presents new developments, such as technological changes (electronic payment and gaming) in the Japanese business environment and provides an overview on the diversity of business activities in the Japanese economy. Written in a simple and an accessible manner, this book can be used as a textbook for students of International, Asian or Japanese management or by international managers and business professionals to make business decisions.

Business Process Management of Japanese and Korean Companies

Business Process Management of Japanese and Korean Companies

Author: Gunyung Lee

Publisher: World Scientific

Published: 2010

Total Pages: 188

ISBN-13: 9812838619

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Today''s business environment is characterized by hypercompetition and the development of the Internet. Fierce competition between suppliers and the availability of abundant information have caused a shift in bargaining power from producers/suppliers to buyers and consumers. Consequently, Business Process Management (BPM) OCo i.e. management tool to optimize and control operations flows by viewing the transactions within and outside corporations as processes, with the focus on speedily meeting customers'' needs OCo has emerged as a popular management framework. However, recent research on BPM has put too much emphasis on information sharing and the visualization of business processes using IT innovations. This book argues that BPM must be linked with existing management tools. Based on survey results of Japanese and Korean companies'' BPM practices, the book demonstrates how to build BPM as a holistic management model by addressing the importance of BPM views, the effectiveness of its approach, and the latest research trends. Sample Chapter(s). Chapter 1: The Conceptual Framework of Business Process Management (116 KB). Contents: Theory and Framework of BPM: The Conceptual Framework of Business Process Management (G-Y Lee); Organic Coupling Between BPM and Management Information (R Uematsu); The Business Process Network Strategy of SMEs (S Arimoto); Global Process Management (Y Asakura); Case Studies of BPM in Japanese and Korean Companies: Business Process Innovations in Panasonic Corporation: A Case Study (M Kosuga); BPM Practices in a Japanese Company: A Case Study of Canon Co. Ltd. (Y Asakura & A Kimura); BPM Practices in a Korean Company: A Case Study of LG Electronics Co. Ltd (G-Y Lee); Business Process Management: A Case of Korea Telecommunication Co. (KT) (B Sohn); Empirical Studies of BPM in Japanese and Korean Companies: Current Status of Process Management in Japanese and Korean Companies (K Sakate & N Yamaguchi); Comparison Between Japanese and Korean Companies from the Viewpoint of Balanced Scorecard (Y Nagasaka). Readership: Management staff in public and business corporations; academics, researchers and advanced undergraduates and graduate students in management.


Book Synopsis Business Process Management of Japanese and Korean Companies by : Gunyung Lee

Download or read book Business Process Management of Japanese and Korean Companies written by Gunyung Lee and published by World Scientific. This book was released on 2010 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today''s business environment is characterized by hypercompetition and the development of the Internet. Fierce competition between suppliers and the availability of abundant information have caused a shift in bargaining power from producers/suppliers to buyers and consumers. Consequently, Business Process Management (BPM) OCo i.e. management tool to optimize and control operations flows by viewing the transactions within and outside corporations as processes, with the focus on speedily meeting customers'' needs OCo has emerged as a popular management framework. However, recent research on BPM has put too much emphasis on information sharing and the visualization of business processes using IT innovations. This book argues that BPM must be linked with existing management tools. Based on survey results of Japanese and Korean companies'' BPM practices, the book demonstrates how to build BPM as a holistic management model by addressing the importance of BPM views, the effectiveness of its approach, and the latest research trends. Sample Chapter(s). Chapter 1: The Conceptual Framework of Business Process Management (116 KB). Contents: Theory and Framework of BPM: The Conceptual Framework of Business Process Management (G-Y Lee); Organic Coupling Between BPM and Management Information (R Uematsu); The Business Process Network Strategy of SMEs (S Arimoto); Global Process Management (Y Asakura); Case Studies of BPM in Japanese and Korean Companies: Business Process Innovations in Panasonic Corporation: A Case Study (M Kosuga); BPM Practices in a Japanese Company: A Case Study of Canon Co. Ltd. (Y Asakura & A Kimura); BPM Practices in a Korean Company: A Case Study of LG Electronics Co. Ltd (G-Y Lee); Business Process Management: A Case of Korea Telecommunication Co. (KT) (B Sohn); Empirical Studies of BPM in Japanese and Korean Companies: Current Status of Process Management in Japanese and Korean Companies (K Sakate & N Yamaguchi); Comparison Between Japanese and Korean Companies from the Viewpoint of Balanced Scorecard (Y Nagasaka). Readership: Management staff in public and business corporations; academics, researchers and advanced undergraduates and graduate students in management.

The Business Reinvention of Japan

The Business Reinvention of Japan

Author: Ulrike Schaede

Publisher: Stanford University Press

Published: 2020-06-16

Total Pages: 339

ISBN-13: 1503612368

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After two decades of reinvention, Japanese companies are re-emerging as major players in the new digital economy. They have responded to the rise of China and new global competition by moving upstream into critical deep-tech inputs and advanced materials and components. This new "aggregate niche strategy" has made Japan the technology anchor for many global supply chains. Although the end products do not carry a "Japan Inside" label, Japan plays a pivotal role in our everyday lives across many critical industries. This book is an in-depth exploration of current Japanese business strategies that make Japan the world's third-largest economy and an economic leader in Asia. To accomplish their reinvention, Japan's largest companies are building new processes of breakthrough innovation. Central to this book is how they are addressing the necessary changes in organizational design, internal management processes, employment, and corporate governance. Because Japan values social stability and economic equality, this reinvention is happening slowly and methodically, and has gone largely unnoticed by Western observers. Yet, Japan's more balanced model of "caring capitalism" is both competitive and transformative, and more socially responsible than the unbridled growth approach of the United States.


Book Synopsis The Business Reinvention of Japan by : Ulrike Schaede

Download or read book The Business Reinvention of Japan written by Ulrike Schaede and published by Stanford University Press. This book was released on 2020-06-16 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: After two decades of reinvention, Japanese companies are re-emerging as major players in the new digital economy. They have responded to the rise of China and new global competition by moving upstream into critical deep-tech inputs and advanced materials and components. This new "aggregate niche strategy" has made Japan the technology anchor for many global supply chains. Although the end products do not carry a "Japan Inside" label, Japan plays a pivotal role in our everyday lives across many critical industries. This book is an in-depth exploration of current Japanese business strategies that make Japan the world's third-largest economy and an economic leader in Asia. To accomplish their reinvention, Japan's largest companies are building new processes of breakthrough innovation. Central to this book is how they are addressing the necessary changes in organizational design, internal management processes, employment, and corporate governance. Because Japan values social stability and economic equality, this reinvention is happening slowly and methodically, and has gone largely unnoticed by Western observers. Yet, Japan's more balanced model of "caring capitalism" is both competitive and transformative, and more socially responsible than the unbridled growth approach of the United States.

Encyclopedia of Japanese Business and Management

Encyclopedia of Japanese Business and Management

Author: Allan Bird

Publisher: Routledge

Published: 2005-10-18

Total Pages: 879

ISBN-13: 1134657617

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The Encyclopedia of Japanese Business and Management is the definitive reference source for the exploration of Japanese business and management. Reflecting the multidisciplinary nature of this field, the Encyclopedia consolidates and contextualises the leading research and knowledge about the Japanese business system and Japanese management thought and practice. It will be welcomed by scholar and student alike as an essential resource for teaching, an invaluable companion to independent study, and a solid starting point for wider exploration.


Book Synopsis Encyclopedia of Japanese Business and Management by : Allan Bird

Download or read book Encyclopedia of Japanese Business and Management written by Allan Bird and published by Routledge. This book was released on 2005-10-18 with total page 879 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Encyclopedia of Japanese Business and Management is the definitive reference source for the exploration of Japanese business and management. Reflecting the multidisciplinary nature of this field, the Encyclopedia consolidates and contextualises the leading research and knowledge about the Japanese business system and Japanese management thought and practice. It will be welcomed by scholar and student alike as an essential resource for teaching, an invaluable companion to independent study, and a solid starting point for wider exploration.

Anatomy of Japanese Business

Anatomy of Japanese Business

Author: Kasuo Sato

Publisher: Routledge

Published: 2019-07-12

Total Pages: 380

ISBN-13: 1315495767

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This volume collects eleven essays written by Japanese experts on various aspects of Japanese business management and is a sequel to the volume Industry and Business in Japan. It examines the mechanisms for Japan 's phenomenal economic growth since the Second World War by analyzing Japanese management, business groups, production systems and business strategy.


Book Synopsis Anatomy of Japanese Business by : Kasuo Sato

Download or read book Anatomy of Japanese Business written by Kasuo Sato and published by Routledge. This book was released on 2019-07-12 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume collects eleven essays written by Japanese experts on various aspects of Japanese business management and is a sequel to the volume Industry and Business in Japan. It examines the mechanisms for Japan 's phenomenal economic growth since the Second World War by analyzing Japanese management, business groups, production systems and business strategy.

Choose and Focus

Choose and Focus

Author: Ulrike Schaede

Publisher: Cornell University Press

Published: 2011-01-15

Total Pages: 304

ISBN-13: 0801460557

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Between 2002 and 2008, Japan's economy saw constant expansion, a record among the world's advanced economies and Japan's longest period of economic growth since World War II. This remarkable achievement came about because of a transformation of Japanese business practices. This transformation was guided by strategies that enabled Japan's leading corporations, previously diversified to an exceptionally high degree, to become leaner, more nimble, and more competitive at home and in the global economy. In Choose and Focus, the first in-depth account of this strategic inflection point in Japanese business, Ulrike Schaede argues that the emerging practices and attitudes have created a New Japan. Drawing on profiles of several corporations, including Panasonic, Takeda and Astellas, Softbank, kakaku.com, and SBI E*Trade, Schaede explains how the fundamental principles of Japan's economy have been overturned. "Choose and focus" strategies, whereby corporations concentrate on core areas and spin off unrelated businesses, have completely altered the strategic logic of Japan's previous industrial architecture. These surprisingly aggressive moves, Schaede finds, have created new market opportunities for start-up enterprises and foreign investors, as well as a wave of mergers, acquisitions, and hostile takeovers that have shaken Japanese companies out of complacency. Unlike the advances made by Japanese firms in the 1970s and 1980s, the current transformation is taking root in component and materials industries rather than in consumer products. Because of the relative obscurity of the changes and the overshadowing story of China's ascent, the Japanese corporate revolution has gone largely unnoticed among Western observers. Choose and Focus is required reading for anyone doing business in Japan or trying to understand how contemporary Japanese business works and how Japanese corporations have reinvented themselves to face the challenges—and realize the opportunities—of the 21st century.


Book Synopsis Choose and Focus by : Ulrike Schaede

Download or read book Choose and Focus written by Ulrike Schaede and published by Cornell University Press. This book was released on 2011-01-15 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Between 2002 and 2008, Japan's economy saw constant expansion, a record among the world's advanced economies and Japan's longest period of economic growth since World War II. This remarkable achievement came about because of a transformation of Japanese business practices. This transformation was guided by strategies that enabled Japan's leading corporations, previously diversified to an exceptionally high degree, to become leaner, more nimble, and more competitive at home and in the global economy. In Choose and Focus, the first in-depth account of this strategic inflection point in Japanese business, Ulrike Schaede argues that the emerging practices and attitudes have created a New Japan. Drawing on profiles of several corporations, including Panasonic, Takeda and Astellas, Softbank, kakaku.com, and SBI E*Trade, Schaede explains how the fundamental principles of Japan's economy have been overturned. "Choose and focus" strategies, whereby corporations concentrate on core areas and spin off unrelated businesses, have completely altered the strategic logic of Japan's previous industrial architecture. These surprisingly aggressive moves, Schaede finds, have created new market opportunities for start-up enterprises and foreign investors, as well as a wave of mergers, acquisitions, and hostile takeovers that have shaken Japanese companies out of complacency. Unlike the advances made by Japanese firms in the 1970s and 1980s, the current transformation is taking root in component and materials industries rather than in consumer products. Because of the relative obscurity of the changes and the overshadowing story of China's ascent, the Japanese corporate revolution has gone largely unnoticed among Western observers. Choose and Focus is required reading for anyone doing business in Japan or trying to understand how contemporary Japanese business works and how Japanese corporations have reinvented themselves to face the challenges—and realize the opportunities—of the 21st century.