Managing for Social Impact

Managing for Social Impact

Author: Mary J. Cronin

Publisher: Springer

Published: 2017-02-09

Total Pages: 278

ISBN-13: 3319460218

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This book presents innovative strategies for sustainable, socially responsible enterprise management from leading thinkers in the fields of corporate citizenship, nonprofit management, social entrepreneurship, impact investing, community-based economic development and urban design. The book’s integration of research and practitioner perspectives with focused best practice examples offers an in-depth, balanced analysis, providing new insights into the social issues that are most relevant to organizational stakeholders. This integrated focus on sustainable social innovation differentiates the book from academic research monographs on stakeholder theory and practitioner guides to managing traditional Corporate Social Responsibility (CSR) programs. Managing for Social Impact features 15 contributed chapters written by thought leaders, industry analysts, and managers of global and local organizations who are engaged with innovative models of sustainable social impact. The editors also provide a substantive introductory chapter describing a new strategic framework for enhancing the Return on Social Innovation (ROSI) through four pillars of social change: Open Circles, Focused Purpose Sharing, Mutuality of Success, and a Persistent Change Perspective.


Book Synopsis Managing for Social Impact by : Mary J. Cronin

Download or read book Managing for Social Impact written by Mary J. Cronin and published by Springer. This book was released on 2017-02-09 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents innovative strategies for sustainable, socially responsible enterprise management from leading thinkers in the fields of corporate citizenship, nonprofit management, social entrepreneurship, impact investing, community-based economic development and urban design. The book’s integration of research and practitioner perspectives with focused best practice examples offers an in-depth, balanced analysis, providing new insights into the social issues that are most relevant to organizational stakeholders. This integrated focus on sustainable social innovation differentiates the book from academic research monographs on stakeholder theory and practitioner guides to managing traditional Corporate Social Responsibility (CSR) programs. Managing for Social Impact features 15 contributed chapters written by thought leaders, industry analysts, and managers of global and local organizations who are engaged with innovative models of sustainable social impact. The editors also provide a substantive introductory chapter describing a new strategic framework for enhancing the Return on Social Innovation (ROSI) through four pillars of social change: Open Circles, Focused Purpose Sharing, Mutuality of Success, and a Persistent Change Perspective.

Measuring and Improving Social Impacts

Measuring and Improving Social Impacts

Author: Marc J. Epstein

Publisher: Routledge

Published: 2017-09-08

Total Pages: 288

ISBN-13: 1351276220

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Identifying, measuring and improving social impact is a significant challenge for corporate and private foundations, charities, NGOs and corporations. How best to balance possible social and environmental benefits (and costs) against one another? How does one bring clarity to multiple possibilities and opportunities? Based on years of work and new field studies from around the globe, the authors have written a book for managers that is grounded in the best academic and managerial research.It is a practical guide that describes the steps needed for identifying, measuring and improving social impact. This approach is useful in maximizing the impact of different types of investments, including grants and donations, impact investments, and commercial investments.With numerous examples of actual organizational approaches, research into more than fifty organizations, and extensive practical guidance and best practices, Measuring and Improving Social Impacts fills a critical gap.


Book Synopsis Measuring and Improving Social Impacts by : Marc J. Epstein

Download or read book Measuring and Improving Social Impacts written by Marc J. Epstein and published by Routledge. This book was released on 2017-09-08 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Identifying, measuring and improving social impact is a significant challenge for corporate and private foundations, charities, NGOs and corporations. How best to balance possible social and environmental benefits (and costs) against one another? How does one bring clarity to multiple possibilities and opportunities? Based on years of work and new field studies from around the globe, the authors have written a book for managers that is grounded in the best academic and managerial research.It is a practical guide that describes the steps needed for identifying, measuring and improving social impact. This approach is useful in maximizing the impact of different types of investments, including grants and donations, impact investments, and commercial investments.With numerous examples of actual organizational approaches, research into more than fifty organizations, and extensive practical guidance and best practices, Measuring and Improving Social Impacts fills a critical gap.

Networks for Social Impact

Networks for Social Impact

Author: Michelle Shumate

Publisher: Oxford University Press

Published: 2022-01-07

Total Pages: 289

ISBN-13: 0190091991

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A broad review of how nonprofits, businesses, and governments work together to tackle social problems Networks for Social Impact takes a systems approach to explain how and when networks make a social impact. Michelle Shumate and Katherine R. Cooper argue that network design and management is not a one-size-fits-all formula. Instead, they show that the type of social issue, the mechanism for social impact, environment, and resources available each determine appropriate choices. Drawing on research from public administration, psychology, business, network science, social work, and communication, this book synthesizes what we know about how to best design and manage networks. It includes illustrations from thirty original case studies which describe groups of organizations addressing issues such as gender-based violence, educational outcomes, senior care, veterans' services, mental health and wellness, and climate change. Additionally, the volume examines critical issues that leaders address in creating and managing networks, including social issue analysis, network governance, securing and managing funding, dealing with power and conflict, using data effectively, and managing change. Each chapter includes tools for network leaders to use to handle these issues. This book is neither an overly idealistic, pro-collaboration account of the benefits of network approaches, nor is it a critical view of these efforts. Instead, this clear and concise volume highlights the opportunities and challenges of networks.


Book Synopsis Networks for Social Impact by : Michelle Shumate

Download or read book Networks for Social Impact written by Michelle Shumate and published by Oxford University Press. This book was released on 2022-01-07 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: A broad review of how nonprofits, businesses, and governments work together to tackle social problems Networks for Social Impact takes a systems approach to explain how and when networks make a social impact. Michelle Shumate and Katherine R. Cooper argue that network design and management is not a one-size-fits-all formula. Instead, they show that the type of social issue, the mechanism for social impact, environment, and resources available each determine appropriate choices. Drawing on research from public administration, psychology, business, network science, social work, and communication, this book synthesizes what we know about how to best design and manage networks. It includes illustrations from thirty original case studies which describe groups of organizations addressing issues such as gender-based violence, educational outcomes, senior care, veterans' services, mental health and wellness, and climate change. Additionally, the volume examines critical issues that leaders address in creating and managing networks, including social issue analysis, network governance, securing and managing funding, dealing with power and conflict, using data effectively, and managing change. Each chapter includes tools for network leaders to use to handle these issues. This book is neither an overly idealistic, pro-collaboration account of the benefits of network approaches, nor is it a critical view of these efforts. Instead, this clear and concise volume highlights the opportunities and challenges of networks.

Corporate Impact

Corporate Impact

Author: Adrian Henriques

Publisher: Routledge

Published: 2010-08-12

Total Pages: 224

ISBN-13: 1136542795

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It is widely accepted that sustainability has an inescapable social component, but companies find it very hard to understand and measure their social impacts. Why is this? This book, by noted CSR practitioner, consultant and educator Adrian Henriques, provides the first coherent approach to identifying, understanding, measuring and accounting for corporate social impact. Beginning with an analysis of the nature of corporate social impact and the role of the stakeholder, the complex relationship of social impact to economic and environmental impacts is explored. This naturally leads to an examination of the contribution which social impact makes to business practice, profitability and ultimately to global sustainability. The second part of the book assesses the theory and practise of some of the critical measures of social impact which have been developed to date. This includes Social Return on Investment (SROI), local economic impact (LM3) and social capital as well as more established techniques. . It also explores new approaches such as 'social footprinting'. This is rounded out by presentation of a social accounting framework and how this can operate in parallel to standard financial accounting procedures. This volume provides a clear, digestible and practical roadmap for companies wishing to take responsibility for their role in society and improve their internal and external performance.


Book Synopsis Corporate Impact by : Adrian Henriques

Download or read book Corporate Impact written by Adrian Henriques and published by Routledge. This book was released on 2010-08-12 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is widely accepted that sustainability has an inescapable social component, but companies find it very hard to understand and measure their social impacts. Why is this? This book, by noted CSR practitioner, consultant and educator Adrian Henriques, provides the first coherent approach to identifying, understanding, measuring and accounting for corporate social impact. Beginning with an analysis of the nature of corporate social impact and the role of the stakeholder, the complex relationship of social impact to economic and environmental impacts is explored. This naturally leads to an examination of the contribution which social impact makes to business practice, profitability and ultimately to global sustainability. The second part of the book assesses the theory and practise of some of the critical measures of social impact which have been developed to date. This includes Social Return on Investment (SROI), local economic impact (LM3) and social capital as well as more established techniques. . It also explores new approaches such as 'social footprinting'. This is rounded out by presentation of a social accounting framework and how this can operate in parallel to standard financial accounting procedures. This volume provides a clear, digestible and practical roadmap for companies wishing to take responsibility for their role in society and improve their internal and external performance.

New Directions in Social Impact Assessment

New Directions in Social Impact Assessment

Author: Frank Vanclay

Publisher: Edward Elgar Publishing

Published: 2011-01-01

Total Pages: 417

ISBN-13: 1781001197

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'This book should be read by anyone commissioning impact assessments who wants to build their understanding of the more progressive and innovative end of the topic. A job well done in the eyes of stakeholders and regulators requires proper social analysis.' Jon Samuel, Head of Social Performance, Anglo American 'The list of authors reads like a who's who in SIA. Academics and practitioners are equally represented among the authors. The book provides a good mix of broad theoretical concepts and specific practical topics.' Martin Haefele, Manager, Environmental Impact Assessment at Mackenzie Valley Environmental Impact Review Board, Yellowknife, Northwest Territories, Canada 'This book gives a very broad overview of where Social Impact Assessment is coming from, where it is now and where it could go: from an impact assessment tool to an impact management tool. It provides a realistic insight in both the achievements and the struggles of Social Impact Assessment. A recommended read for both those interested in Social Impact Assessment and those in related domains where social issues are gaining increasing importance, such as Environmental Assessment and Sustainability Appraisal.' Rob Verheem, Deputy Director, Netherlands Commission for Environmental Assessment This important new book outlines current developments in thinking in the field of Social Impact Assessment (SIA). It advances the theory and practice of SIA, and argues that a dramatic shift is required in the way socioeconomic studies and community participation is undertaken. The book emphasizes that, much more than the act of predicting impacts in a regulatory context, SIA needs to be the process of managing the social aspects of development and that there needs to be a holistic and integrated approach to impact assessment. It stresses that greater attention needs to be given to ensuring that the goals of development are attained and enhanced. This significant addition to the literature will be an invaluable reference for academics, consultants and practitioners.


Book Synopsis New Directions in Social Impact Assessment by : Frank Vanclay

Download or read book New Directions in Social Impact Assessment written by Frank Vanclay and published by Edward Elgar Publishing. This book was released on 2011-01-01 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'This book should be read by anyone commissioning impact assessments who wants to build their understanding of the more progressive and innovative end of the topic. A job well done in the eyes of stakeholders and regulators requires proper social analysis.' Jon Samuel, Head of Social Performance, Anglo American 'The list of authors reads like a who's who in SIA. Academics and practitioners are equally represented among the authors. The book provides a good mix of broad theoretical concepts and specific practical topics.' Martin Haefele, Manager, Environmental Impact Assessment at Mackenzie Valley Environmental Impact Review Board, Yellowknife, Northwest Territories, Canada 'This book gives a very broad overview of where Social Impact Assessment is coming from, where it is now and where it could go: from an impact assessment tool to an impact management tool. It provides a realistic insight in both the achievements and the struggles of Social Impact Assessment. A recommended read for both those interested in Social Impact Assessment and those in related domains where social issues are gaining increasing importance, such as Environmental Assessment and Sustainability Appraisal.' Rob Verheem, Deputy Director, Netherlands Commission for Environmental Assessment This important new book outlines current developments in thinking in the field of Social Impact Assessment (SIA). It advances the theory and practice of SIA, and argues that a dramatic shift is required in the way socioeconomic studies and community participation is undertaken. The book emphasizes that, much more than the act of predicting impacts in a regulatory context, SIA needs to be the process of managing the social aspects of development and that there needs to be a holistic and integrated approach to impact assessment. It stresses that greater attention needs to be given to ensuring that the goals of development are attained and enhanced. This significant addition to the literature will be an invaluable reference for academics, consultants and practitioners.

Social Impact Measurement for a Sustainable Future

Social Impact Measurement for a Sustainable Future

Author: Richard Hazenberg

Publisher: Springer Nature

Published: 2021-11-16

Total Pages: 347

ISBN-13: 3030831523

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This book explores the history of social impact measurement, offering justifications for the use of social impact measurement in modern society. It seeks to uncover the tensions inherent in social impact measurement, especially between creating and measuring social value creation. As the world becomes ever more globalised in its focus to deliver sustainable solutions to social and environmental problems, frameworks such as the United Nation’s Sustainable Development Goals (SDGs) provide basic structure through which social impact can be assessed and compared globally. Nevertheless, constructive critiques of such approaches are required to ensure that they do not misinform stakeholders, disenfranchise the disadvantaged and exacerbate existing social problems. In providing this overview, the book seeks to offer a critical review of the social impact measurement field centred on concepts of ‘empowerment’ and ‘social action’ (Weber, 1978), whilst also demonstrating best practice and potential pitfalls to policymakers and practitioners.


Book Synopsis Social Impact Measurement for a Sustainable Future by : Richard Hazenberg

Download or read book Social Impact Measurement for a Sustainable Future written by Richard Hazenberg and published by Springer Nature. This book was released on 2021-11-16 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the history of social impact measurement, offering justifications for the use of social impact measurement in modern society. It seeks to uncover the tensions inherent in social impact measurement, especially between creating and measuring social value creation. As the world becomes ever more globalised in its focus to deliver sustainable solutions to social and environmental problems, frameworks such as the United Nation’s Sustainable Development Goals (SDGs) provide basic structure through which social impact can be assessed and compared globally. Nevertheless, constructive critiques of such approaches are required to ensure that they do not misinform stakeholders, disenfranchise the disadvantaged and exacerbate existing social problems. In providing this overview, the book seeks to offer a critical review of the social impact measurement field centred on concepts of ‘empowerment’ and ‘social action’ (Weber, 1978), whilst also demonstrating best practice and potential pitfalls to policymakers and practitioners.

Methods of Environmental and Social Impact Assessment

Methods of Environmental and Social Impact Assessment

Author: Riki Therivel

Publisher: Routledge

Published: 2017-09-13

Total Pages: 724

ISBN-13: 1317236521

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Environmental and social impact assessment (ESIA) is an important and often obligatory part of proposing or launching any development project. Delivering a successful ESIA needs not only an understanding of the theory but also a detailed knowledge of the methods for carrying out the processes required. Riki Therivel and Graham Wood bring together the latest advice on best practice from experienced practitioners to ensure an ESIA is carried out effectively and efficiently. This new edition: • explains how an ESIA works and how it should be carried out • demonstrates the links between socio-economic, cultural, environmental and ecological systems and assessments • incorporates the World Bank’s IFC performance standards, and best practice examples from developing as well as developed countries • includes new chapters on emerging ESIA topics such as climate change, ecosystem services, cultural impacts, resource efficiency, land acquisition and involuntary resettlement. Invaluable to undergraduate and MSc students of ESIA on planning, ecology, geography and environment courses, this internationally oriented fourth edition of Methods of Environmental and Social Impact Assessment is also of great use to planners, ESIA practitioners and professionals seeking to update their skills.


Book Synopsis Methods of Environmental and Social Impact Assessment by : Riki Therivel

Download or read book Methods of Environmental and Social Impact Assessment written by Riki Therivel and published by Routledge. This book was released on 2017-09-13 with total page 724 pages. Available in PDF, EPUB and Kindle. Book excerpt: Environmental and social impact assessment (ESIA) is an important and often obligatory part of proposing or launching any development project. Delivering a successful ESIA needs not only an understanding of the theory but also a detailed knowledge of the methods for carrying out the processes required. Riki Therivel and Graham Wood bring together the latest advice on best practice from experienced practitioners to ensure an ESIA is carried out effectively and efficiently. This new edition: • explains how an ESIA works and how it should be carried out • demonstrates the links between socio-economic, cultural, environmental and ecological systems and assessments • incorporates the World Bank’s IFC performance standards, and best practice examples from developing as well as developed countries • includes new chapters on emerging ESIA topics such as climate change, ecosystem services, cultural impacts, resource efficiency, land acquisition and involuntary resettlement. Invaluable to undergraduate and MSc students of ESIA on planning, ecology, geography and environment courses, this internationally oriented fourth edition of Methods of Environmental and Social Impact Assessment is also of great use to planners, ESIA practitioners and professionals seeking to update their skills.

Networks for Social Impact

Networks for Social Impact

Author: Michelle Shumate

Publisher: Oxford University Press

Published: 2022-01-07

Total Pages: 289

ISBN-13: 0190091991

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A broad review of how nonprofits, businesses, and governments work together to tackle social problems Networks for Social Impact takes a systems approach to explain how and when networks make a social impact. Michelle Shumate and Katherine R. Cooper argue that network design and management is not a one-size-fits-all formula. Instead, they show that the type of social issue, the mechanism for social impact, environment, and resources available each determine appropriate choices. Drawing on research from public administration, psychology, business, network science, social work, and communication, this book synthesizes what we know about how to best design and manage networks. It includes illustrations from thirty original case studies which describe groups of organizations addressing issues such as gender-based violence, educational outcomes, senior care, veterans' services, mental health and wellness, and climate change. Additionally, the volume examines critical issues that leaders address in creating and managing networks, including social issue analysis, network governance, securing and managing funding, dealing with power and conflict, using data effectively, and managing change. Each chapter includes tools for network leaders to use to handle these issues. This book is neither an overly idealistic, pro-collaboration account of the benefits of network approaches, nor is it a critical view of these efforts. Instead, this clear and concise volume highlights the opportunities and challenges of networks.


Book Synopsis Networks for Social Impact by : Michelle Shumate

Download or read book Networks for Social Impact written by Michelle Shumate and published by Oxford University Press. This book was released on 2022-01-07 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: A broad review of how nonprofits, businesses, and governments work together to tackle social problems Networks for Social Impact takes a systems approach to explain how and when networks make a social impact. Michelle Shumate and Katherine R. Cooper argue that network design and management is not a one-size-fits-all formula. Instead, they show that the type of social issue, the mechanism for social impact, environment, and resources available each determine appropriate choices. Drawing on research from public administration, psychology, business, network science, social work, and communication, this book synthesizes what we know about how to best design and manage networks. It includes illustrations from thirty original case studies which describe groups of organizations addressing issues such as gender-based violence, educational outcomes, senior care, veterans' services, mental health and wellness, and climate change. Additionally, the volume examines critical issues that leaders address in creating and managing networks, including social issue analysis, network governance, securing and managing funding, dealing with power and conflict, using data effectively, and managing change. Each chapter includes tools for network leaders to use to handle these issues. This book is neither an overly idealistic, pro-collaboration account of the benefits of network approaches, nor is it a critical view of these efforts. Instead, this clear and concise volume highlights the opportunities and challenges of networks.

The International Handbook of Social Impact Assessment

The International Handbook of Social Impact Assessment

Author: H. A. Becker

Publisher: Edward Elgar Publishing

Published: 2003-01-01

Total Pages: 352

ISBN-13: 9781843768616

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'This book provides a valuable addition to the Social Impact Assessment (SIA) literature. While the volume addresses several good examples of "how to" case studies it also firmly addresses the importance of the need for firm conceptual and theoretical guidelines for SIA practice. . . the volume is an excellent contribution to the SIA literature and I highly recommend it to both practitioner and researcher alike.' – Geoff Syme, Australasian Journal of Environmental Management 'An innovative collection which takes social impact assessment to the frontiers of environmental and social policy and citizen awareness. Unusually, this collection includes both sophisticated quantitative tools and equally important chapters on participation, stakeholder involvement and environmental mediation. A most valuable source book.' – Michael Redclift, King's College, London, UK Social Impact Assessment (SIA) is the process of analysing and managing the intended and unintended consequences on the human environment of planned interventions (policies, programmes, plans, projects) so as to bring about a more sustainable and equitable biophysical and human environment. This important Handbook presents an indispensable overview of the range of new methods and of the conceptual advances in SIA. Recent increased attention to social considerations has led to substantial development in the techniques useful to, and the thinking in, SIA. A distinguished group of contributors provides an up-to-date and comprehensive account of the cutting-edge in SIA development. This Handbook outlines a new understanding and definition of SIA and, as such, will be an invaluable reference tool for both practitioners and scholars at different levels working in the fields of SIA and environmental studies (including both impact assessment and management).


Book Synopsis The International Handbook of Social Impact Assessment by : H. A. Becker

Download or read book The International Handbook of Social Impact Assessment written by H. A. Becker and published by Edward Elgar Publishing. This book was released on 2003-01-01 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'This book provides a valuable addition to the Social Impact Assessment (SIA) literature. While the volume addresses several good examples of "how to" case studies it also firmly addresses the importance of the need for firm conceptual and theoretical guidelines for SIA practice. . . the volume is an excellent contribution to the SIA literature and I highly recommend it to both practitioner and researcher alike.' – Geoff Syme, Australasian Journal of Environmental Management 'An innovative collection which takes social impact assessment to the frontiers of environmental and social policy and citizen awareness. Unusually, this collection includes both sophisticated quantitative tools and equally important chapters on participation, stakeholder involvement and environmental mediation. A most valuable source book.' – Michael Redclift, King's College, London, UK Social Impact Assessment (SIA) is the process of analysing and managing the intended and unintended consequences on the human environment of planned interventions (policies, programmes, plans, projects) so as to bring about a more sustainable and equitable biophysical and human environment. This important Handbook presents an indispensable overview of the range of new methods and of the conceptual advances in SIA. Recent increased attention to social considerations has led to substantial development in the techniques useful to, and the thinking in, SIA. A distinguished group of contributors provides an up-to-date and comprehensive account of the cutting-edge in SIA development. This Handbook outlines a new understanding and definition of SIA and, as such, will be an invaluable reference tool for both practitioners and scholars at different levels working in the fields of SIA and environmental studies (including both impact assessment and management).

Measuring Social Change

Measuring Social Change

Author: Alnoor Ebrahim

Publisher: Stanford University Press

Published: 2019-07-16

Total Pages: 370

ISBN-13: 1503609219

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The social sector is undergoing a major transformation. We are witnessing an explosion in efforts to deliver social change, a burgeoning impact investing industry, and an unprecedented intergenerational transfer of wealth. Yet we live in a world of rapidly rising inequality, where social sector services are unable to keep up with societal need, and governments are stretched beyond their means. Alnoor Ebrahim addresses one of the fundamental dilemmas facing leaders as they navigate this uncertain terrain: performance measurement. How can they track performance towards worthy goals such as reducing poverty, improving public health, or advancing human rights? What results can they reasonably measure and legitimately take credit for? This book tackles three core challenges of performance faced by social enterprises and nonprofit organizations alike: what to measure, what kinds of performance systems to build, and how to align multiple demands for accountability. It lays out four different types of strategies for managers to consider—niche, integrated, emergent, and ecosystem—and details the types of performance measurement and accountability systems best suited to each. Finally, this book examines the roles of funders such as impact investors, philanthropic foundations, and international aid agencies, laying out how they can best enable meaningful performance measurement.


Book Synopsis Measuring Social Change by : Alnoor Ebrahim

Download or read book Measuring Social Change written by Alnoor Ebrahim and published by Stanford University Press. This book was released on 2019-07-16 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: The social sector is undergoing a major transformation. We are witnessing an explosion in efforts to deliver social change, a burgeoning impact investing industry, and an unprecedented intergenerational transfer of wealth. Yet we live in a world of rapidly rising inequality, where social sector services are unable to keep up with societal need, and governments are stretched beyond their means. Alnoor Ebrahim addresses one of the fundamental dilemmas facing leaders as they navigate this uncertain terrain: performance measurement. How can they track performance towards worthy goals such as reducing poverty, improving public health, or advancing human rights? What results can they reasonably measure and legitimately take credit for? This book tackles three core challenges of performance faced by social enterprises and nonprofit organizations alike: what to measure, what kinds of performance systems to build, and how to align multiple demands for accountability. It lays out four different types of strategies for managers to consider—niche, integrated, emergent, and ecosystem—and details the types of performance measurement and accountability systems best suited to each. Finally, this book examines the roles of funders such as impact investors, philanthropic foundations, and international aid agencies, laying out how they can best enable meaningful performance measurement.