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Measuring the Impact of Volunteers

Author: Christine Burych

Publisher:

Published: 2016

Total Pages: 135

ISBN-13: 9780940576728

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A framework for nonprofit organizations, government agencies, and other volunteer-involving groups to measure the effectiveness of volunteer involvement and ensure volunteer activities are aligned with the organization¿s strategic goals. The authors adapt the balanced scorecard theory for performance measurement and strategic organizational planning (developed by Robert Kaplan and David Norton in the early 1990s) to the world of volunteer engagement. They describe how volunteer management professionals can put in place the Volunteer Resources Balanced Scorecard (VRBSc) to meet the following objectives: -Ensure that the contribution of volunteers is aligned with the goals of the organization -Identify a meaningful approach to measuring outcomes of volunteer participation -Establish relevant reporting methods -Promote greater understanding and support within organizations for professional management of volunteers based on recognized standards and best practices

Book Synopsis Measuring the Impact of Volunteers by : Christine Burych

Download or read book Measuring the Impact of Volunteers written by Christine Burych and published by . This book was released on 2016 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: A framework for nonprofit organizations, government agencies, and other volunteer-involving groups to measure the effectiveness of volunteer involvement and ensure volunteer activities are aligned with the organization¿s strategic goals. The authors adapt the balanced scorecard theory for performance measurement and strategic organizational planning (developed by Robert Kaplan and David Norton in the early 1990s) to the world of volunteer engagement. They describe how volunteer management professionals can put in place the Volunteer Resources Balanced Scorecard (VRBSc) to meet the following objectives: -Ensure that the contribution of volunteers is aligned with the goals of the organization -Identify a meaningful approach to measuring outcomes of volunteer participation -Establish relevant reporting methods -Promote greater understanding and support within organizations for professional management of volunteers based on recognized standards and best practices

Measuring the Impact of Volunteers

Author: Christine Burych

Publisher: Energize, Inc.

Published: 2016-02-02

Total Pages: 108

ISBN-13: 0940576740

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Measuring the Impact of Volunteers: A Balanced and Strategic Approach focuses on the long-accepted principle that simply counting “heads” and hours served does NOT give a full picture of the value of volunteer engagement in an organization. The authors adapt the concepts of the “balanced scorecard” performance measurement tool (developed by Kaplan and Norton in the 1990s) to the needs and challenges of volunteer resources management, creating a unique Volunteer Resources Balanced Scorecard (VRBSc). What results is a method for evaluating and planning a volunteer engagement strategy that aligns with the priorities and goals of the organization and the needs of its clients. As a planning tool, the VRBSc helps leaders of volunteers ensure that volunteer service is in sync with the overall goals of the organization. As an evaluation tool, the VRBSc allows decision makers to take an honest look at all aspects of volunteer involvement, balancing four different perspectives that, together, lead to success. Directors of volunteer resources can assess where volunteers are having the most impact and what they should be doing next. As a reporting tool, the VRBSc shows progress and achievements to stakeholders in concrete ways that are meaningful to them. Using illustrations, worksheets, and a comprehensive appendix including survey tools, this book takes readers step by step through the process of creating and using their own VRBSc. Readers will: • See how traditional measurement tools for volunteer engagement do not effectively demonstrate the value and extent of volunteer service • Follow the evolution of the balanced scorecard concept from businesses, to nonprofits, and now to volunteer resources • Develop their own Volunteer Resources Balanced Scorecard • Write meaningful reports that spark action from organization leaders

Book Synopsis Measuring the Impact of Volunteers by : Christine Burych

Download or read book Measuring the Impact of Volunteers written by Christine Burych and published by Energize, Inc.. This book was released on 2016-02-02 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring the Impact of Volunteers: A Balanced and Strategic Approach focuses on the long-accepted principle that simply counting “heads” and hours served does NOT give a full picture of the value of volunteer engagement in an organization. The authors adapt the concepts of the “balanced scorecard” performance measurement tool (developed by Kaplan and Norton in the 1990s) to the needs and challenges of volunteer resources management, creating a unique Volunteer Resources Balanced Scorecard (VRBSc). What results is a method for evaluating and planning a volunteer engagement strategy that aligns with the priorities and goals of the organization and the needs of its clients. As a planning tool, the VRBSc helps leaders of volunteers ensure that volunteer service is in sync with the overall goals of the organization. As an evaluation tool, the VRBSc allows decision makers to take an honest look at all aspects of volunteer involvement, balancing four different perspectives that, together, lead to success. Directors of volunteer resources can assess where volunteers are having the most impact and what they should be doing next. As a reporting tool, the VRBSc shows progress and achievements to stakeholders in concrete ways that are meaningful to them. Using illustrations, worksheets, and a comprehensive appendix including survey tools, this book takes readers step by step through the process of creating and using their own VRBSc. Readers will: • See how traditional measurement tools for volunteer engagement do not effectively demonstrate the value and extent of volunteer service • Follow the evolution of the balanced scorecard concept from businesses, to nonprofits, and now to volunteer resources • Develop their own Volunteer Resources Balanced Scorecard • Write meaningful reports that spark action from organization leaders

Volunteering Impact Assessment Toolkit

Author:

Publisher:

Published: 2004

Total Pages: 130

ISBN-13: 9781897708484

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Book Synopsis Volunteering Impact Assessment Toolkit by :

Download or read book Volunteering Impact Assessment Toolkit written by and published by . This book was released on 2004 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Manual on the Measurement of Volunteer Work

Author: International Labour Office

Publisher:

Published: 2011

Total Pages: 0

ISBN-13: 9789221250708

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Intended as a guide for countries in generating systematic and comparable data on volunteer work by means of regular supplements to labour force or other household surveys. The objective is to make available comparative cross-national data on a significant form of work which is growing in importance but is often ignored or rarely captured in traditional economic statistics in order to establish the economic value of volunteering.

Book Synopsis Manual on the Measurement of Volunteer Work by : International Labour Office

Download or read book Manual on the Measurement of Volunteer Work written by International Labour Office and published by . This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Intended as a guide for countries in generating systematic and comparable data on volunteer work by means of regular supplements to labour force or other household surveys. The objective is to make available comparative cross-national data on a significant form of work which is growing in importance but is often ignored or rarely captured in traditional economic statistics in order to establish the economic value of volunteering.

Measuring the Difference Volunteers Make

Author:

Publisher:

Published: 1997

Total Pages: 54

ISBN-13:

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Book Synopsis Measuring the Difference Volunteers Make by :

Download or read book Measuring the Difference Volunteers Make written by and published by . This book was released on 1997 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Measuring the impact of international volunteer services in healthcare professionals

Author: Melissa N. Cody

Publisher:

Published: 2016

Total Pages: 50

ISBN-13:

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INTRODUCTION: Between 800,000 and 1,000,000 Americans participate in international volunteer and service (IVS) programs annually. College students make up the largest percentage of those participating. There has been a recent trend in research trying to identify the impact of participating in IVS experiences. This study has been developed to address the current lack of literature in this area by administering online the International Volunteer Impact Survey (IVIS) created by Lough, McBride, and Sherradan (2009) to healthcare professionals that participated in IVD while in college. METHODS: The IVIS was distributed electronically to former participants of Hearts in Motion (HIM) volunteer trips via email and social media outlets. It remained open for 3 months and gathered 12 responses. RESULTS: Cronbach’s alpha was calculated to determine internal consistency within each subcategory of like scale group of questions and ranged from 0.62-0.95 with the only subcategory not meeting the minimum reliability threshold of 0.70 being ?global identity?. Using a Wilcoxon Two-Sample test, no statistically significant differences were found in subcategory responses between participants who responded that their profession was ?physical therapist? and those who responded ?other?. In comparison between participants who reported having participated in community service in the past 12 months and those who had not, the only subcategory that had a statistically different response was ?Previous Exposure or Diversity? with a Wilcoxon Two-Sample p-value of 0.0025. DISCUSSION: This survey found similarities within student volunteers and health care professional volunteers, indicating that a student can have similar experiences to health care professionals. This study serves as a pilot and jumping off point for the much needed research in professional behaviors in relationship to international volunteer experiences. CONCLUSION: Within the healthcare sector there is a void of research on this topic, which begs for more to be conducted on the impact of international volunteer and service to further communicate he benefits and importance of such work. While this study was not able to demonstrate the impact of international volunteer experiences it serves as a pilot study enhancing the need for further, more expansive studies with comparison groups and perhaps qualitative information.

Book Synopsis Measuring the impact of international volunteer services in healthcare professionals by : Melissa N. Cody

Download or read book Measuring the impact of international volunteer services in healthcare professionals written by Melissa N. Cody and published by . This book was released on 2016 with total page 50 pages. Available in PDF, EPUB and Kindle. Book excerpt: INTRODUCTION: Between 800,000 and 1,000,000 Americans participate in international volunteer and service (IVS) programs annually. College students make up the largest percentage of those participating. There has been a recent trend in research trying to identify the impact of participating in IVS experiences. This study has been developed to address the current lack of literature in this area by administering online the International Volunteer Impact Survey (IVIS) created by Lough, McBride, and Sherradan (2009) to healthcare professionals that participated in IVD while in college. METHODS: The IVIS was distributed electronically to former participants of Hearts in Motion (HIM) volunteer trips via email and social media outlets. It remained open for 3 months and gathered 12 responses. RESULTS: Cronbach’s alpha was calculated to determine internal consistency within each subcategory of like scale group of questions and ranged from 0.62-0.95 with the only subcategory not meeting the minimum reliability threshold of 0.70 being ?global identity?. Using a Wilcoxon Two-Sample test, no statistically significant differences were found in subcategory responses between participants who responded that their profession was ?physical therapist? and those who responded ?other?. In comparison between participants who reported having participated in community service in the past 12 months and those who had not, the only subcategory that had a statistically different response was ?Previous Exposure or Diversity? with a Wilcoxon Two-Sample p-value of 0.0025. DISCUSSION: This survey found similarities within student volunteers and health care professional volunteers, indicating that a student can have similar experiences to health care professionals. This study serves as a pilot and jumping off point for the much needed research in professional behaviors in relationship to international volunteer experiences. CONCLUSION: Within the healthcare sector there is a void of research on this topic, which begs for more to be conducted on the impact of international volunteer and service to further communicate he benefits and importance of such work. While this study was not able to demonstrate the impact of international volunteer experiences it serves as a pilot study enhancing the need for further, more expansive studies with comparison groups and perhaps qualitative information.

The LAST Virtual Volunteering Guidebook

Author: Jayne Cravens

Publisher: Energize, Inc.

Published: 2014-01-15

Total Pages: 334

ISBN-13: 094057666X

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What is virtual volunteering? It’s work done by volunteers online, via computers, smartphones or other hand-held devices, and often from afar. More and more organizations around the world are engaging people who want to contribute their skills via the Internet. The service may be done virtually, but the volunteers are real! In The LAST Virtual Volunteering Guidebook, international volunteerism consultants Jayne Cravens and Susan J. Ellis emphasize that online service should be integrated into an organization’s overall strategy for involving volunteers. They maintain that the basic principles of volunteer management should apply equally to volunteers working online or onsite. Whether you’re tech-savvy or still a newbie in cyberspace, this book will show you how to lead online volunteers successfully by: -Overcoming resistance to online volunteer service and the myths surrounding it; -Designing virtual volunteering assignments, from micro-volunteering to long-term projects, from Web research to working directly with clients via the Internet; -Adding a virtual component to any volunteer’s service; -Interviewing and screening online volunteers; -Managing risk and protecting confidentiality in online interactions; -Creating online communities for volunteers; -Offering orientation and training via Internet tools; -Recruiting new volunteers successfully through the Web and social media; and -Assuring accessibility and diversity among online volunteers. Cravens and Ellis fervently believe that future volunteer management practitioners will automatically incorporate online service into community engagement, making this book the last virtual volunteering guidebook that anyone has to write!

Book Synopsis The LAST Virtual Volunteering Guidebook by : Jayne Cravens

Download or read book The LAST Virtual Volunteering Guidebook written by Jayne Cravens and published by Energize, Inc.. This book was released on 2014-01-15 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is virtual volunteering? It’s work done by volunteers online, via computers, smartphones or other hand-held devices, and often from afar. More and more organizations around the world are engaging people who want to contribute their skills via the Internet. The service may be done virtually, but the volunteers are real! In The LAST Virtual Volunteering Guidebook, international volunteerism consultants Jayne Cravens and Susan J. Ellis emphasize that online service should be integrated into an organization’s overall strategy for involving volunteers. They maintain that the basic principles of volunteer management should apply equally to volunteers working online or onsite. Whether you’re tech-savvy or still a newbie in cyberspace, this book will show you how to lead online volunteers successfully by: -Overcoming resistance to online volunteer service and the myths surrounding it; -Designing virtual volunteering assignments, from micro-volunteering to long-term projects, from Web research to working directly with clients via the Internet; -Adding a virtual component to any volunteer’s service; -Interviewing and screening online volunteers; -Managing risk and protecting confidentiality in online interactions; -Creating online communities for volunteers; -Offering orientation and training via Internet tools; -Recruiting new volunteers successfully through the Web and social media; and -Assuring accessibility and diversity among online volunteers. Cravens and Ellis fervently believe that future volunteer management practitioners will automatically incorporate online service into community engagement, making this book the last virtual volunteering guidebook that anyone has to write!

Measuring and Improving Social Impacts

Author: Marc J. Epstein

Publisher: Routledge

Published: 2017-09-08

Total Pages: 288

ISBN-13: 1351276220

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Identifying, measuring and improving social impact is a significant challenge for corporate and private foundations, charities, NGOs and corporations. How best to balance possible social and environmental benefits (and costs) against one another? How does one bring clarity to multiple possibilities and opportunities? Based on years of work and new field studies from around the globe, the authors have written a book for managers that is grounded in the best academic and managerial research.It is a practical guide that describes the steps needed for identifying, measuring and improving social impact. This approach is useful in maximizing the impact of different types of investments, including grants and donations, impact investments, and commercial investments.With numerous examples of actual organizational approaches, research into more than fifty organizations, and extensive practical guidance and best practices, Measuring and Improving Social Impacts fills a critical gap.

Book Synopsis Measuring and Improving Social Impacts by : Marc J. Epstein

Download or read book Measuring and Improving Social Impacts written by Marc J. Epstein and published by Routledge. This book was released on 2017-09-08 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Identifying, measuring and improving social impact is a significant challenge for corporate and private foundations, charities, NGOs and corporations. How best to balance possible social and environmental benefits (and costs) against one another? How does one bring clarity to multiple possibilities and opportunities? Based on years of work and new field studies from around the globe, the authors have written a book for managers that is grounded in the best academic and managerial research.It is a practical guide that describes the steps needed for identifying, measuring and improving social impact. This approach is useful in maximizing the impact of different types of investments, including grants and donations, impact investments, and commercial investments.With numerous examples of actual organizational approaches, research into more than fifty organizations, and extensive practical guidance and best practices, Measuring and Improving Social Impacts fills a critical gap.

Measuring the Business Impacts of Community Involvement

Author: Vesela Veleva

Publisher:

Published: 2013

Total Pages: 0

ISBN-13:

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The study presents findings from piloting a new framework for measuring the business impacts of corporate community involvement at UL. It focuses on evaluating the human resource (HR) outcomes of employee volunteering in three signature programs. Five business impacts were measured - job satisfaction, morale, organizational pride, belief in UL mission, and engagement. Using an employee survey, the research team compared signature program volunteers with others and found a positive correlation between volunteering and impacts on morale, organizational pride, belief in UL mission, and engagement. Employee awareness (without participation) of UL signature programs was also associated with increased morale and organizational pride. While the study did not prove causation, it confirmed previous research on the link between employee volunteering and positive HR outcomes. The authors provide recommendations for further research and how companies can use the impact measurement framework to evaluate the bottom-line benefits of their community involvement programs.

Book Synopsis Measuring the Business Impacts of Community Involvement by : Vesela Veleva

Download or read book Measuring the Business Impacts of Community Involvement written by Vesela Veleva and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study presents findings from piloting a new framework for measuring the business impacts of corporate community involvement at UL. It focuses on evaluating the human resource (HR) outcomes of employee volunteering in three signature programs. Five business impacts were measured - job satisfaction, morale, organizational pride, belief in UL mission, and engagement. Using an employee survey, the research team compared signature program volunteers with others and found a positive correlation between volunteering and impacts on morale, organizational pride, belief in UL mission, and engagement. Employee awareness (without participation) of UL signature programs was also associated with increased morale and organizational pride. While the study did not prove causation, it confirmed previous research on the link between employee volunteering and positive HR outcomes. The authors provide recommendations for further research and how companies can use the impact measurement framework to evaluate the bottom-line benefits of their community involvement programs.

How Social Processes Distort Measurement

Author: Katharine G. Abraham

Publisher:

Published: 2008

Total Pages: 28

ISBN-13:

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Estimates of volunteering in the United States vary greatly from survey to survey and do not show the decline over time common to other measures of social capital. We argue that these anomalies are caused by the social processes that determine survey participation, in particular the propensity of people who do volunteer work to respond to surveys at higher rates than those who do not do volunteer work. Thus surveys with lower responses rates will usually have higher proportions of volunteers, and the decline in response rates over time likely has led to increasing overrepresentation of volunteers. We analyze data from the American Time Use Survey (ATUS) -- the sample for which is drawn from Current Population Survey (CPS) respondents -- together with data from the CPS Volunteering Supplement to demonstrate the effects of survey nonresponse on estimates of volunteering activity and its correlates. CPS respondents who become ATUS respondents report much more volunteering in the CPS than those who become ATUS nonrespondents. This difference is replicated within demographic and other subgroups. Consequently, conventional statistical adjustments for nonresponse cannot correct the resulting bias. Although nonresponse leads to estimates of volunteer activity that are too high, it generally does not affect inferences about the characteristics associated with volunteer activity. We discuss the implications of these findings for the study of other phenomena.

Book Synopsis How Social Processes Distort Measurement by : Katharine G. Abraham

Download or read book How Social Processes Distort Measurement written by Katharine G. Abraham and published by . This book was released on 2008 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: Estimates of volunteering in the United States vary greatly from survey to survey and do not show the decline over time common to other measures of social capital. We argue that these anomalies are caused by the social processes that determine survey participation, in particular the propensity of people who do volunteer work to respond to surveys at higher rates than those who do not do volunteer work. Thus surveys with lower responses rates will usually have higher proportions of volunteers, and the decline in response rates over time likely has led to increasing overrepresentation of volunteers. We analyze data from the American Time Use Survey (ATUS) -- the sample for which is drawn from Current Population Survey (CPS) respondents -- together with data from the CPS Volunteering Supplement to demonstrate the effects of survey nonresponse on estimates of volunteering activity and its correlates. CPS respondents who become ATUS respondents report much more volunteering in the CPS than those who become ATUS nonrespondents. This difference is replicated within demographic and other subgroups. Consequently, conventional statistical adjustments for nonresponse cannot correct the resulting bias. Although nonresponse leads to estimates of volunteer activity that are too high, it generally does not affect inferences about the characteristics associated with volunteer activity. We discuss the implications of these findings for the study of other phenomena.