Outsourcing Student Success

Outsourcing Student Success

Author: Joseph H. Wycoff

Publisher:

Published: 2017-11-29

Total Pages: 219

ISBN-13: 9780999678817

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Higher education has engaged in a bewildering succession of reform efforts to improve institutional performance and student success in higher education since the 1960s, with little success. After more than fifty years of seeking solutions internally, institutions are turning more and more to outside, for-profit firms to do it for them¿raising important questions about the mission and the future of higher education.The history of the institutional research profession provides an important perspective on the inability of higher education executives to deliver fully on the promise of data based decision-making at American colleges and universities. Since its inception in the early twentieth century, institutional researchers have sought to advance modern management techniques, data analytics, and knowledge about what works in college student success. The profession's struggle to spur reform has contributed to the ongoing crisis in US higher education and the recent turn to outsourcing student success solutions to private sector vendors of data science.An independent and critical analysis of the history of institutional research in higher education administration, this book explores the history of the profession from the early twentieth century to the present and the culture of non-accountability that rose in opposition to forestall research on higher education. The narrative delivers a cautionary tale for those carrying forward the mantle of higher education reform and reveals to policy makers, administrators, faculty, students and families the reasons why the data that institutions collect, analyze, and publicize have not advanced college student success.


Book Synopsis Outsourcing Student Success by : Joseph H. Wycoff

Download or read book Outsourcing Student Success written by Joseph H. Wycoff and published by . This book was released on 2017-11-29 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: Higher education has engaged in a bewildering succession of reform efforts to improve institutional performance and student success in higher education since the 1960s, with little success. After more than fifty years of seeking solutions internally, institutions are turning more and more to outside, for-profit firms to do it for them¿raising important questions about the mission and the future of higher education.The history of the institutional research profession provides an important perspective on the inability of higher education executives to deliver fully on the promise of data based decision-making at American colleges and universities. Since its inception in the early twentieth century, institutional researchers have sought to advance modern management techniques, data analytics, and knowledge about what works in college student success. The profession's struggle to spur reform has contributed to the ongoing crisis in US higher education and the recent turn to outsourcing student success solutions to private sector vendors of data science.An independent and critical analysis of the history of institutional research in higher education administration, this book explores the history of the profession from the early twentieth century to the present and the culture of non-accountability that rose in opposition to forestall research on higher education. The narrative delivers a cautionary tale for those carrying forward the mantle of higher education reform and reveals to policy makers, administrators, faculty, students and families the reasons why the data that institutions collect, analyze, and publicize have not advanced college student success.

Outsourcing Student Success (Library Edition)

Outsourcing Student Success (Library Edition)

Author: Joseph Wycoff

Publisher:

Published: 2018-05-14

Total Pages: 234

ISBN-13: 9781719060639

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Colleges and universities have engaged in a bewildering succession of reform efforts to improve institutional performance and student success in higher education since the 1960s, with little success. After more than fifty years of seeking solutions internally, institutions are turning more and more to outside, for-profit firms to do it for them-raising important questions about the mission and the future of higher education. The history of the institutional research profession provides an important perspective on the inability of higher education executives to deliver fully on the promise of data based decision-making at American colleges and universities. Since its inception in the early twentieth century, the institutional research profession has sought to advance modern management techniques, data analytics, and knowledge about what works in college student success. The profession's struggle to spur reform has contributed to the ongoing crisis in US higher education and the recent turn to outsourcing student success solutions to private sector vendors of data science. An independent and critical analysis of the history of institutional research in higher education administration, this book explores the history of the profession from the early twentieth century to the present and the culture of non-accountability that rose in opposition to forestall research on higher education. The narrative delivers a cautionary tale for those carrying forward the mantle of higher education reform and reveals to policy makers, administrators, faculty, students and families the reasons why the data that institutions collect, analyze, and publicize have not advanced college student success.


Book Synopsis Outsourcing Student Success (Library Edition) by : Joseph Wycoff

Download or read book Outsourcing Student Success (Library Edition) written by Joseph Wycoff and published by . This book was released on 2018-05-14 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Colleges and universities have engaged in a bewildering succession of reform efforts to improve institutional performance and student success in higher education since the 1960s, with little success. After more than fifty years of seeking solutions internally, institutions are turning more and more to outside, for-profit firms to do it for them-raising important questions about the mission and the future of higher education. The history of the institutional research profession provides an important perspective on the inability of higher education executives to deliver fully on the promise of data based decision-making at American colleges and universities. Since its inception in the early twentieth century, the institutional research profession has sought to advance modern management techniques, data analytics, and knowledge about what works in college student success. The profession's struggle to spur reform has contributed to the ongoing crisis in US higher education and the recent turn to outsourcing student success solutions to private sector vendors of data science. An independent and critical analysis of the history of institutional research in higher education administration, this book explores the history of the profession from the early twentieth century to the present and the culture of non-accountability that rose in opposition to forestall research on higher education. The narrative delivers a cautionary tale for those carrying forward the mantle of higher education reform and reveals to policy makers, administrators, faculty, students and families the reasons why the data that institutions collect, analyze, and publicize have not advanced college student success.

Student Success

Student Success

Author: Kelly Bohl, BA

Publisher: Trafford Publishing

Published: 2014-12-30

Total Pages: 157

ISBN-13: 149074360X

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Student success validates what we teachers do. Yet not all students succeed. Many give up helplessly, reachingunnecessarilythe end of their ropes. We teachers spent years honing our craft, figuring out ways to reach out, to connect, and to positively affect the lives of our students, not only while in college, but well beyond the often-treacherous college years. Paving the students path toward a thriving university life and a rewarding career, therefore, gives meaning to what we do for a living. The art of learning has indeed transformed. Both the Internet and distinct generational preferences of our students have introduced new paradigms in post secondary education. Whereas years ago, the teacher and the local university library were the main repositories of knowledge, todays students can use the Internetindeed the libraries of the entire planetto instantly locate the information they need, often effortlessly from the comfort of a couch! What the students want is not mere information; they needand demandpractical knowledge and how information is applied. To be a successful teacher, one must constantly experiment with new and more effective learning strategies that combine best practices in learning. In this book, the authors have assembled numerous strategies and techniques for academic success. We have emptied our bags of tricks onto these pages. We have witnessed how these strategies rejuvenate our students university experience. By authoring this book, we pass on to youour studentthe intricacies of the art of learning. From the role of motivation to memory retention to the ins and outs of connecting with your teachers, we have provided not only what is needed to succeed academically but also the evidence for our recommendations. We offer you this book not only for us to make sense of our professional lives but also for you to make sense of yours.


Book Synopsis Student Success by : Kelly Bohl, BA

Download or read book Student Success written by Kelly Bohl, BA and published by Trafford Publishing. This book was released on 2014-12-30 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Student success validates what we teachers do. Yet not all students succeed. Many give up helplessly, reachingunnecessarilythe end of their ropes. We teachers spent years honing our craft, figuring out ways to reach out, to connect, and to positively affect the lives of our students, not only while in college, but well beyond the often-treacherous college years. Paving the students path toward a thriving university life and a rewarding career, therefore, gives meaning to what we do for a living. The art of learning has indeed transformed. Both the Internet and distinct generational preferences of our students have introduced new paradigms in post secondary education. Whereas years ago, the teacher and the local university library were the main repositories of knowledge, todays students can use the Internetindeed the libraries of the entire planetto instantly locate the information they need, often effortlessly from the comfort of a couch! What the students want is not mere information; they needand demandpractical knowledge and how information is applied. To be a successful teacher, one must constantly experiment with new and more effective learning strategies that combine best practices in learning. In this book, the authors have assembled numerous strategies and techniques for academic success. We have emptied our bags of tricks onto these pages. We have witnessed how these strategies rejuvenate our students university experience. By authoring this book, we pass on to youour studentthe intricacies of the art of learning. From the role of motivation to memory retention to the ins and outs of connecting with your teachers, we have provided not only what is needed to succeed academically but also the evidence for our recommendations. We offer you this book not only for us to make sense of our professional lives but also for you to make sense of yours.

Becoming a Student-Ready College

Becoming a Student-Ready College

Author: Tia Brown McNair

Publisher: John Wiley & Sons

Published: 2016-07-25

Total Pages: 215

ISBN-13: 1119119510

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Boost student success by reversing your perspective on college readiness The national conversation asking "Are students college-ready?" concentrates on numerous factors that are beyond higher education's control. Becoming a Student-Ready College flips the college readiness conversation to provide a new perspective on creating institutional value and facilitating student success. Instead of focusing on student preparedness for college (or lack thereof), this book asks the more pragmatic question of what are colleges and universities doing to prepare for the students who are entering their institutions? What must change in an institution's policies, practices, and culture in order to be student-ready? Clear and concise, this book is packed with insightful discussion and practical strategies for achieving your ambitious student success goals. These ideas for redesigning practices and policies provide more than food for thought—they offer a real-world framework for real institutional change. You'll learn: How educators can acknowledge their own biases and assumptions about underserved students in order to allow for change New ways to advance student learning and success How to develop and value student assets and social capital Strategies and approaches for creating a new student-focused culture of leadership at every level To truly become student-ready, educators must make difficult decisions, face the pressures of accountability, and address their preconceived notions about student success head-on. Becoming a Student-Ready College provides a reality check based on today's higher education environment.


Book Synopsis Becoming a Student-Ready College by : Tia Brown McNair

Download or read book Becoming a Student-Ready College written by Tia Brown McNair and published by John Wiley & Sons. This book was released on 2016-07-25 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: Boost student success by reversing your perspective on college readiness The national conversation asking "Are students college-ready?" concentrates on numerous factors that are beyond higher education's control. Becoming a Student-Ready College flips the college readiness conversation to provide a new perspective on creating institutional value and facilitating student success. Instead of focusing on student preparedness for college (or lack thereof), this book asks the more pragmatic question of what are colleges and universities doing to prepare for the students who are entering their institutions? What must change in an institution's policies, practices, and culture in order to be student-ready? Clear and concise, this book is packed with insightful discussion and practical strategies for achieving your ambitious student success goals. These ideas for redesigning practices and policies provide more than food for thought—they offer a real-world framework for real institutional change. You'll learn: How educators can acknowledge their own biases and assumptions about underserved students in order to allow for change New ways to advance student learning and success How to develop and value student assets and social capital Strategies and approaches for creating a new student-focused culture of leadership at every level To truly become student-ready, educators must make difficult decisions, face the pressures of accountability, and address their preconceived notions about student success head-on. Becoming a Student-Ready College provides a reality check based on today's higher education environment.

Outsourcing Training and Development

Outsourcing Training and Development

Author: Judith Hale

Publisher: John Wiley & Sons

Published: 2006-02-02

Total Pages: 194

ISBN-13: 078798289X

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In this book, human resource management and training expert Judy Hale demystifies training outsourcing and details how companies can successfully outsource their training and development needs—from the entire learning function to selected services and programs. It also covers the labyrinth of contractual, interpersonal, and legal dimensions inherent in any decision to partner with another service provider. Filled with practical tips, guidelines, and plenty of tools, this book explains how to determine What type of external resources will be required What to expect of external resources What will be required in terms of program deliverables, reports, quality assurance, risk management, and reporting relationships The level of readiness to outsource deliverables ranging from managing the training and development function to specific program elements The contractual elements that best protect an organization’s interests How to collaborate effectively with all of the functions involved in outsourcing decisions


Book Synopsis Outsourcing Training and Development by : Judith Hale

Download or read book Outsourcing Training and Development written by Judith Hale and published by John Wiley & Sons. This book was released on 2006-02-02 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, human resource management and training expert Judy Hale demystifies training outsourcing and details how companies can successfully outsource their training and development needs—from the entire learning function to selected services and programs. It also covers the labyrinth of contractual, interpersonal, and legal dimensions inherent in any decision to partner with another service provider. Filled with practical tips, guidelines, and plenty of tools, this book explains how to determine What type of external resources will be required What to expect of external resources What will be required in terms of program deliverables, reports, quality assurance, risk management, and reporting relationships The level of readiness to outsource deliverables ranging from managing the training and development function to specific program elements The contractual elements that best protect an organization’s interests How to collaborate effectively with all of the functions involved in outsourcing decisions

The Gig Academy

The Gig Academy

Author: Adrianna Kezar

Publisher: JHU Press

Published: 2019-10-29

Total Pages: 259

ISBN-13: 1421432714

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Why the Gig Academy is the dominant organizational form within the higher education economy—and its troubling implications for faculty, students, and the future of college education. Over the past two decades, higher education employment has undergone a radical transformation with faculty becoming contingent, staff being outsourced, and postdocs and graduate students becoming a larger share of the workforce. For example, the faculty has shifted from one composed mostly of tenure-track, full-time employees to one made up of contingent, part-time teachers. Non-tenure-track instructors now make up 70 percent of college faculty. Their pay for teaching eight courses averages $22,400 a year—less than the annual salary of most fast-food workers. In The Gig Academy, Adrianna Kezar, Tom DePaola, and Daniel T. Scott assess the impact of this disturbing workforce development. Providing an overarching framework that takes the concept of the gig economy and applies it to the university workforce, this book scrutinizes labor restructuring across both academic and nonacademic spheres. By synthesizing these employment trends, the book reveals the magnitude of the problem for individual workers across all institutional types and job categories while illustrating the damaging effects of these changes on student outcomes, campus community, and institutional effectiveness. A pointed critique of contemporary neoliberalism, the book also includes an analysis of the growing divide between employees and administrators. The authors conclude by examining the strengthening state of unionization among university workers. Advocating a collectivist, action-oriented vision for reversing the tide of exploitation, Kezar, DePaola, and Scott urge readers to use the book as a tool to interrogate the state of working relations on their own campuses and fight for a system that is run democratically for the benefit of all. Ultimately, The Gig Academy is a call to arms, one that encourages non-tenure-track faculty, staff, postdocs, graduate students, and administrative and tenure-track allies to unite in a common struggle against the neoliberal Gig Academy.


Book Synopsis The Gig Academy by : Adrianna Kezar

Download or read book The Gig Academy written by Adrianna Kezar and published by JHU Press. This book was released on 2019-10-29 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why the Gig Academy is the dominant organizational form within the higher education economy—and its troubling implications for faculty, students, and the future of college education. Over the past two decades, higher education employment has undergone a radical transformation with faculty becoming contingent, staff being outsourced, and postdocs and graduate students becoming a larger share of the workforce. For example, the faculty has shifted from one composed mostly of tenure-track, full-time employees to one made up of contingent, part-time teachers. Non-tenure-track instructors now make up 70 percent of college faculty. Their pay for teaching eight courses averages $22,400 a year—less than the annual salary of most fast-food workers. In The Gig Academy, Adrianna Kezar, Tom DePaola, and Daniel T. Scott assess the impact of this disturbing workforce development. Providing an overarching framework that takes the concept of the gig economy and applies it to the university workforce, this book scrutinizes labor restructuring across both academic and nonacademic spheres. By synthesizing these employment trends, the book reveals the magnitude of the problem for individual workers across all institutional types and job categories while illustrating the damaging effects of these changes on student outcomes, campus community, and institutional effectiveness. A pointed critique of contemporary neoliberalism, the book also includes an analysis of the growing divide between employees and administrators. The authors conclude by examining the strengthening state of unionization among university workers. Advocating a collectivist, action-oriented vision for reversing the tide of exploitation, Kezar, DePaola, and Scott urge readers to use the book as a tool to interrogate the state of working relations on their own campuses and fight for a system that is run democratically for the benefit of all. Ultimately, The Gig Academy is a call to arms, one that encourages non-tenure-track faculty, staff, postdocs, graduate students, and administrative and tenure-track allies to unite in a common struggle against the neoliberal Gig Academy.

Student Success, Everyone's Business

Student Success, Everyone's Business

Author: Jack J. Bainter

Publisher: Xlibris Corporation

Published: 1998

Total Pages: 0

ISBN-13: 9780738800639

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High schools, community colleges, business schools, trade schools, colleges, and universities are committed in their mission statements to helping students succeed. Unfortunately, not all employees are fully committed nor are all administrators knowledgeable about how to effectively address the topic. Since all employees have direct or indirect opportunities to favorably or unfavorably impact students' success potential, literally all employees and volunteers must be made aware of their obligations. This book is most applicable to postsecondary institutions, but offers many ideas valuable to secondary schools, particularly those with high drop-out rates. Student Success, Everyone's Business describes postsecondary school dropout indicators and hence provides strategies schools can implement or strengthen to help students stay in school and succeed. Advice in the book involves every school employee. Twelve imperatives with which every school must provide students assistance are explained. Each is followed by an expediency through which the school can implement/accomplish the imperatives. The twelve imperatives are to help students: 1. Believe they can succeed 2. Understand how to make decisions 3. Know how to solve problems 4. Wisely utilize their time 5. Gain support from their home environment 6. Manage stress 7. Learn to set meaningful goals 8. Learn or recall how to effectively study 9. Master daily survival 10. Understand the importance of personal commitment 11. Form mutual support groups 12. Keep in mind the value of the education they are pursuing Next is a chapter providing 101 helpful hints to augment the twelve imperatives. Again, each is followed by an implementation expediency. These helpful hints are presented in eight sub-chapter units. They are: Early Bonding Student Services Classroom Matters Learning Enhancements Motivational Opportunities/Recognition Facilities Faculty/Staff Selection and Development Staff in Total If student retention from matriculation to graduation is less than 90%, it is a social shame, a drain on school resources, a likely negative impact on colleges' student loan default rates, and a disservice to students. If the student retention rate is 60-70%, as is the case for many schools, a formal strategy to enhance student retention is needed, if not required. Student Success, Everyone's Business is a painless, practical blueprint of how literally every employee at the school can actively support student success, which translates to student retention and graduation.


Book Synopsis Student Success, Everyone's Business by : Jack J. Bainter

Download or read book Student Success, Everyone's Business written by Jack J. Bainter and published by Xlibris Corporation. This book was released on 1998 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: High schools, community colleges, business schools, trade schools, colleges, and universities are committed in their mission statements to helping students succeed. Unfortunately, not all employees are fully committed nor are all administrators knowledgeable about how to effectively address the topic. Since all employees have direct or indirect opportunities to favorably or unfavorably impact students' success potential, literally all employees and volunteers must be made aware of their obligations. This book is most applicable to postsecondary institutions, but offers many ideas valuable to secondary schools, particularly those with high drop-out rates. Student Success, Everyone's Business describes postsecondary school dropout indicators and hence provides strategies schools can implement or strengthen to help students stay in school and succeed. Advice in the book involves every school employee. Twelve imperatives with which every school must provide students assistance are explained. Each is followed by an expediency through which the school can implement/accomplish the imperatives. The twelve imperatives are to help students: 1. Believe they can succeed 2. Understand how to make decisions 3. Know how to solve problems 4. Wisely utilize their time 5. Gain support from their home environment 6. Manage stress 7. Learn to set meaningful goals 8. Learn or recall how to effectively study 9. Master daily survival 10. Understand the importance of personal commitment 11. Form mutual support groups 12. Keep in mind the value of the education they are pursuing Next is a chapter providing 101 helpful hints to augment the twelve imperatives. Again, each is followed by an implementation expediency. These helpful hints are presented in eight sub-chapter units. They are: Early Bonding Student Services Classroom Matters Learning Enhancements Motivational Opportunities/Recognition Facilities Faculty/Staff Selection and Development Staff in Total If student retention from matriculation to graduation is less than 90%, it is a social shame, a drain on school resources, a likely negative impact on colleges' student loan default rates, and a disservice to students. If the student retention rate is 60-70%, as is the case for many schools, a formal strategy to enhance student retention is needed, if not required. Student Success, Everyone's Business is a painless, practical blueprint of how literally every employee at the school can actively support student success, which translates to student retention and graduation.

Strategic Outsourcing

Strategic Outsourcing

Author: Maurice F. Greaver

Publisher: Amacom Books

Published: 1999

Total Pages: 342

ISBN-13: 9780814404348

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Outsourcing is a strategic decision. This guide e×plores outsourcing involving fundamental questions about a company's future, core competencies, costs, performance, and competitive advantage. It shows how to use outsourcing as a strategic tool to create a focused, robust organization.


Book Synopsis Strategic Outsourcing by : Maurice F. Greaver

Download or read book Strategic Outsourcing written by Maurice F. Greaver and published by Amacom Books. This book was released on 1999 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing is a strategic decision. This guide e×plores outsourcing involving fundamental questions about a company's future, core competencies, costs, performance, and competitive advantage. It shows how to use outsourcing as a strategic tool to create a focused, robust organization.

Government by Contract

Government by Contract

Author: Jody Freeman

Publisher: Harvard University Press

Published: 2009-02-28

Total Pages: 550

ISBN-13: 9780674032088

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The dramatic growth of government over the course of the twentieth century since the New Deal prompts concern among libertarians and conservatives and also among those who worry about government’s costs, efficiency, and quality of service. These concerns, combined with rising confidence in private markets, motivate the widespread shift of federal and state government work to private organizations. This shift typically alters only who performs the work, not who pays or is ultimately responsible for it. “Government by contract” now includes military intelligence, environmental monitoring, prison management, and interrogation of terrorism suspects. Outsourcing government work raises questions of accountability. What role should costs, quality, and democratic oversight play in contracting out government work? What tools do citizens and consumers need to evaluate the effectiveness of government contracts? How can the work be structured for optimal performance as well as compliance with public values? Government by Contract explains the phenomenon and scope of government outsourcing and sets an agenda for future research attentive to workforce capacities as well as legal, economic, and political concerns.


Book Synopsis Government by Contract by : Jody Freeman

Download or read book Government by Contract written by Jody Freeman and published by Harvard University Press. This book was released on 2009-02-28 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt: The dramatic growth of government over the course of the twentieth century since the New Deal prompts concern among libertarians and conservatives and also among those who worry about government’s costs, efficiency, and quality of service. These concerns, combined with rising confidence in private markets, motivate the widespread shift of federal and state government work to private organizations. This shift typically alters only who performs the work, not who pays or is ultimately responsible for it. “Government by contract” now includes military intelligence, environmental monitoring, prison management, and interrogation of terrorism suspects. Outsourcing government work raises questions of accountability. What role should costs, quality, and democratic oversight play in contracting out government work? What tools do citizens and consumers need to evaluate the effectiveness of government contracts? How can the work be structured for optimal performance as well as compliance with public values? Government by Contract explains the phenomenon and scope of government outsourcing and sets an agenda for future research attentive to workforce capacities as well as legal, economic, and political concerns.

Empowering Novice Academics for Student Success

Empowering Novice Academics for Student Success

Author: Dr Johann Hugo

Publisher: African Sun Media

Published: 2021-04-26

Total Pages: 124

ISBN-13: 1928314899

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The preparation for a career in education and training cuts into all three categories of knowledge: cognitive, affective, and psychomotor, and all four dimensions of competence. The implication is that effective teaching requires not only theoretical knowledge, but also practical abilities that include a range of instructional skills and techniques. The workbook therefore contains a number of activities intended to promote professional competence. The types of activities vary: they are used to stimulate thinking (promoting reflective practice), and provide guidance in the application of knowledge, as well as developing certain instructional skills. Note that the amount of activities included here is only scratching the surface; different teaching matters should receive priority in the continuous professional development (CPD) of academic staff. Readers may perceive some of the activities as challenging, or find it difficult to relate to that, owing to being novices in higher education teaching and learning. In view of this, the reading includes comments on each activity (Activity solutions), as well as comments on the reflection activities, as a further attempt at supporting and enhancing the professional development of novice teachers. The workbook includes reading on aspects of resource design for learning enhancement. Since this particular topic involves many technical aspects, it is presented separately from the content in the textbook, and is regarded as an enrichment opportunity.


Book Synopsis Empowering Novice Academics for Student Success by : Dr Johann Hugo

Download or read book Empowering Novice Academics for Student Success written by Dr Johann Hugo and published by African Sun Media. This book was released on 2021-04-26 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: The preparation for a career in education and training cuts into all three categories of knowledge: cognitive, affective, and psychomotor, and all four dimensions of competence. The implication is that effective teaching requires not only theoretical knowledge, but also practical abilities that include a range of instructional skills and techniques. The workbook therefore contains a number of activities intended to promote professional competence. The types of activities vary: they are used to stimulate thinking (promoting reflective practice), and provide guidance in the application of knowledge, as well as developing certain instructional skills. Note that the amount of activities included here is only scratching the surface; different teaching matters should receive priority in the continuous professional development (CPD) of academic staff. Readers may perceive some of the activities as challenging, or find it difficult to relate to that, owing to being novices in higher education teaching and learning. In view of this, the reading includes comments on each activity (Activity solutions), as well as comments on the reflection activities, as a further attempt at supporting and enhancing the professional development of novice teachers. The workbook includes reading on aspects of resource design for learning enhancement. Since this particular topic involves many technical aspects, it is presented separately from the content in the textbook, and is regarded as an enrichment opportunity.