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Sales success comes from real conversations with real people. In Pick Up the Damn Phone!, Joanne Black- America's leading authority on referral selling-explains why we should be tweeting less and talking more to the customers and contacts who really matter.
Book Synopsis Pick Up the Damn Phone! How People, Not Technology, Seal the Deal by : Joanne S. Black
Download or read book Pick Up the Damn Phone! How People, Not Technology, Seal the Deal written by Joanne S. Black and published by . This book was released on 2016-05-27 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sales success comes from real conversations with real people. In Pick Up the Damn Phone!, Joanne Black- America's leading authority on referral selling-explains why we should be tweeting less and talking more to the customers and contacts who really matter.
Cold calling is one of the most awkward -- and unsuccessful -- ways to obtain clients in business. Now Joanne S. Black shares her proven 5-step Referral Selling system, so no businessperson ever has to make a cold call again. In this unique and practical guide, Black offers a tutorial on how to differentiate your business from your competitors, make favorable impressions on current clients so they'll refer their acquaintances, and set a "hook" that will leave them wanting more. NO MORE COLD CALLING provides selling scripts, presentation techniques, troubleshooting advice, and a host of helpful insights to increase any sales force's productivity.
Book Synopsis No More Cold Calling(TM) by : Joanne S. Black
Download or read book No More Cold Calling(TM) written by Joanne S. Black and published by Business Plus. This book was released on 2009-06-27 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cold calling is one of the most awkward -- and unsuccessful -- ways to obtain clients in business. Now Joanne S. Black shares her proven 5-step Referral Selling system, so no businessperson ever has to make a cold call again. In this unique and practical guide, Black offers a tutorial on how to differentiate your business from your competitors, make favorable impressions on current clients so they'll refer their acquaintances, and set a "hook" that will leave them wanting more. NO MORE COLD CALLING provides selling scripts, presentation techniques, troubleshooting advice, and a host of helpful insights to increase any sales force's productivity.
Thanks to the rise of social media, what audiences think and say about organisations has never been more critical. Steve Earl and Stephen Waddington's Brand Anarchy examined the impact of media change and the new reputation landscape brought about by disaffected shareholders, customers and staff voicing their opinions to a global Internet audience. The authors continue the story here with the brand vandals going one step further; mobilising themselves, and the Internet, to wage war on organisations and willfully cause lasting reputational damage. For the organization, engagement isn't an option – it's a necessity. Brand vandals are forcing a level of dialogue that organisations, public and private, have never had to contemplate before. Smart organisations are helping to define the future of modern brand communication by retooling their public relations and communications teams to truly get to grips with the challenge of engaging audiences in a 24/7 conversation that not only answers criticism, but positively rebuilds corporate reputation. Is your organisation ready for the brand vandals?
Book Synopsis Brand Vandals by : Steve Earl
Download or read book Brand Vandals written by Steve Earl and published by A&C Black. This book was released on 2013-10-31 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thanks to the rise of social media, what audiences think and say about organisations has never been more critical. Steve Earl and Stephen Waddington's Brand Anarchy examined the impact of media change and the new reputation landscape brought about by disaffected shareholders, customers and staff voicing their opinions to a global Internet audience. The authors continue the story here with the brand vandals going one step further; mobilising themselves, and the Internet, to wage war on organisations and willfully cause lasting reputational damage. For the organization, engagement isn't an option – it's a necessity. Brand vandals are forcing a level of dialogue that organisations, public and private, have never had to contemplate before. Smart organisations are helping to define the future of modern brand communication by retooling their public relations and communications teams to truly get to grips with the challenge of engaging audiences in a 24/7 conversation that not only answers criticism, but positively rebuilds corporate reputation. Is your organisation ready for the brand vandals?
The story of one of the most recognisable and successful players in world football. Didier Drogba is renowned for his heading ability, sharp shooting and sheer strength. He has played for his native Ivory Coast and for clubs in France, China and Turkey, but it is as a Chelsea striker that he is best known. His feats with Chelsea have made him a cult hero among supporters. In Didier Drogba's honest and revealing autobiography he will talk about life as an immigrant in Paris, the importance of his education and how finding success later than most professional footballers has kept him grounded. In 2012 Didier was voted Chelsea's greatest ever player. He talks from a privileged behind-the-scenes position about tactics and how he felt mentally and physically as well as anecdotes from the dressing room. Didier provides unique insight into important and controversial matches from the first trophy he won with them in 2005 to the Premier League title a decade later; as well as what persuaded him to stay when he was at his lowest ebb. Away from football Drogba has been widely applauded for his involvement in trying to broker peace in the Ivorian civil war - he is a UN Goodwill Ambassador and does a huge amount of work with the Didier Drogba Foundation - Time magazine named him one of the world's 100 most influential people. Go behind the scenes at Stamford Bridge and find out about life on and off the field for this humble Chelsea hero.
Book Synopsis Commitment by : Didier Drogba
Download or read book Commitment written by Didier Drogba and published by Hodder & Stoughton. This book was released on 2015-11-19 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: The story of one of the most recognisable and successful players in world football. Didier Drogba is renowned for his heading ability, sharp shooting and sheer strength. He has played for his native Ivory Coast and for clubs in France, China and Turkey, but it is as a Chelsea striker that he is best known. His feats with Chelsea have made him a cult hero among supporters. In Didier Drogba's honest and revealing autobiography he will talk about life as an immigrant in Paris, the importance of his education and how finding success later than most professional footballers has kept him grounded. In 2012 Didier was voted Chelsea's greatest ever player. He talks from a privileged behind-the-scenes position about tactics and how he felt mentally and physically as well as anecdotes from the dressing room. Didier provides unique insight into important and controversial matches from the first trophy he won with them in 2005 to the Premier League title a decade later; as well as what persuaded him to stay when he was at his lowest ebb. Away from football Drogba has been widely applauded for his involvement in trying to broker peace in the Ivorian civil war - he is a UN Goodwill Ambassador and does a huge amount of work with the Didier Drogba Foundation - Time magazine named him one of the world's 100 most influential people. Go behind the scenes at Stamford Bridge and find out about life on and off the field for this humble Chelsea hero.
New York Times bestselling author of Vince Flynn's Mitch Rapp novels Kyle Mills rewrites the rules for thrillers with Fade -- a novel ripped from today's headlines Welcome to the new war on terror. A secret wing of Homeland Security is recruiting agents to work undercover in the Middle East, and the director wants his second-in-command, Matt Egan, to bring aboard an old friend, Salam Al Fayed—better known as Fade. He's perfect: An ex-Navy Seal and the son of immigrants, he speaks flawless Arabic. Trouble is, he's "retired"; he was wounded in the line of duty, and the government refused to pay for the risky surgery that could have helped him. Now he's walking around with a bullet lodged near his spine, and he's not too fond of anyone in the government -- least of all, his ex-best friend Matt Egan, whom he blames for his present condition. Against Egan's wishes, the director tries to "persuade" Fade to join the team. But Fade is prepared to fight back at any cost. The chase is on -- will Matt be able to find his friend-turned-fugitive before Fade can take the ultimate revenge? Fade is a remarkable, take-no-prisoners program from an unparalleled writer at the height of his talents.
Book Synopsis Fade by : Kyle Mills
Download or read book Fade written by Kyle Mills and published by St. Martin's Press. This book was released on 2010-04-01 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York Times bestselling author of Vince Flynn's Mitch Rapp novels Kyle Mills rewrites the rules for thrillers with Fade -- a novel ripped from today's headlines Welcome to the new war on terror. A secret wing of Homeland Security is recruiting agents to work undercover in the Middle East, and the director wants his second-in-command, Matt Egan, to bring aboard an old friend, Salam Al Fayed—better known as Fade. He's perfect: An ex-Navy Seal and the son of immigrants, he speaks flawless Arabic. Trouble is, he's "retired"; he was wounded in the line of duty, and the government refused to pay for the risky surgery that could have helped him. Now he's walking around with a bullet lodged near his spine, and he's not too fond of anyone in the government -- least of all, his ex-best friend Matt Egan, whom he blames for his present condition. Against Egan's wishes, the director tries to "persuade" Fade to join the team. But Fade is prepared to fight back at any cost. The chase is on -- will Matt be able to find his friend-turned-fugitive before Fade can take the ultimate revenge? Fade is a remarkable, take-no-prisoners program from an unparalleled writer at the height of his talents.
This fascinating book is the first volume in a projected cultural history of the United States, from the earliest English settlements to our own time. It is a history of American folkways as they have changed through time, and it argues a thesis about the importance for the United States of having been British in its cultural origins. While most people in the United States today have no British ancestors, they have assimilated regional cultures which were created by British colonists, even while preserving ethnic identities at the same time. In this sense, nearly all Americans are "Albion's Seed," no matter what their ethnicity may be. The concluding section of this remarkable book explores the ways that regional cultures have continued to dominate national politics from 1789 to 1988, and still help to shape attitudes toward education, government, gender, and violence, on which differences between American regions are greater than between European nations.
Book Synopsis Albion's Seed by : David Hackett Fischer
Download or read book Albion's Seed written by David Hackett Fischer and published by Oxford University Press. This book was released on 1991-03-14 with total page 972 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fascinating book is the first volume in a projected cultural history of the United States, from the earliest English settlements to our own time. It is a history of American folkways as they have changed through time, and it argues a thesis about the importance for the United States of having been British in its cultural origins. While most people in the United States today have no British ancestors, they have assimilated regional cultures which were created by British colonists, even while preserving ethnic identities at the same time. In this sense, nearly all Americans are "Albion's Seed," no matter what their ethnicity may be. The concluding section of this remarkable book explores the ways that regional cultures have continued to dominate national politics from 1789 to 1988, and still help to shape attitudes toward education, government, gender, and violence, on which differences between American regions are greater than between European nations.
**THE NEW YORK TIMES BESTSELLER** With all the SEALs' recent successes, we have been getting a level of attention we are not used to. It's been flattering but something important has been missing from the discussion. People keep describing what we do, but no one has even scratched the surface of how and why. The unique psychology behind it. Operating in the world’s most hostile environments, the Navy SEALs are highly skilled warriors, finely tuned and ready for action. Now, for the first time, Lieutenant Commander Rorke Denver offers a compelling and profound insight into the extreme bravery, borderline lunacy, and touching camaraderie of this elite brotherhood. Packed with tales from the gruelling training process and real-life operations, Rorke Denver recounts his evolution from a young SEAL hopeful pushing his way through Hell Week, into a warrior engaging in dangerous stealth missions across the globe, and finally into a lieutenant commander directing the indoctrination programmes and the “Hero or Zero” missions his graduating SEALs undertake. From hunting Osama bin Laden to hostage rescues in Somalia and momentum-shifting operations in Afghanistan and Iraq, the SEALs hit hard and fast, moving in and out of conflict zones without leaving a trace. Through the course of Denver’s story, you’ll see what it takes to become one of them and why they are the damn few.
Book Synopsis Damn Few by : Rorke Denver
Download or read book Damn Few written by Rorke Denver and published by Random House. This book was released on 2013-04-11 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: **THE NEW YORK TIMES BESTSELLER** With all the SEALs' recent successes, we have been getting a level of attention we are not used to. It's been flattering but something important has been missing from the discussion. People keep describing what we do, but no one has even scratched the surface of how and why. The unique psychology behind it. Operating in the world’s most hostile environments, the Navy SEALs are highly skilled warriors, finely tuned and ready for action. Now, for the first time, Lieutenant Commander Rorke Denver offers a compelling and profound insight into the extreme bravery, borderline lunacy, and touching camaraderie of this elite brotherhood. Packed with tales from the gruelling training process and real-life operations, Rorke Denver recounts his evolution from a young SEAL hopeful pushing his way through Hell Week, into a warrior engaging in dangerous stealth missions across the globe, and finally into a lieutenant commander directing the indoctrination programmes and the “Hero or Zero” missions his graduating SEALs undertake. From hunting Osama bin Laden to hostage rescues in Somalia and momentum-shifting operations in Afghanistan and Iraq, the SEALs hit hard and fast, moving in and out of conflict zones without leaving a trace. Through the course of Denver’s story, you’ll see what it takes to become one of them and why they are the damn few.
In Die Hard style, Silas Cade takes his atypical brand of "auditing" from Wall Street to Main Street Fans of Lee Child's Jack Reacher and Vince Flynn's Mitch Rapp will want to add Silas Cade to their lineup. Cade, the tough-guy auditor antihero introduced in Clawback, employs a brand of financial reform that comes with plenty of firepower. Needing a respite from Wall Street, Cade jumps at a job opportunity in western Pennsylvania—but finds that Main Street is just as dirty. The job seems easy enough—check out a Pittsburgh manufacturer and file a report—but Cade quickly discovers corruption at every level. His revelations catch the attentions of hair-trigger Russian mobsters and a blonde assassin named Harmony. Cade’s estranged brother is dragged into the fray as the tension builds to bullet-riddled showdowns across defunct steel mills, forests, and Appalachian fracking fields. Cooper again delivers a timely plot involving Wall Street greed, financial corruption, and the plight of blue-collar workers.
Book Synopsis Full Ratchet by : Mike Cooper
Download or read book Full Ratchet written by Mike Cooper and published by Penguin. This book was released on 2013-07-03 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Die Hard style, Silas Cade takes his atypical brand of "auditing" from Wall Street to Main Street Fans of Lee Child's Jack Reacher and Vince Flynn's Mitch Rapp will want to add Silas Cade to their lineup. Cade, the tough-guy auditor antihero introduced in Clawback, employs a brand of financial reform that comes with plenty of firepower. Needing a respite from Wall Street, Cade jumps at a job opportunity in western Pennsylvania—but finds that Main Street is just as dirty. The job seems easy enough—check out a Pittsburgh manufacturer and file a report—but Cade quickly discovers corruption at every level. His revelations catch the attentions of hair-trigger Russian mobsters and a blonde assassin named Harmony. Cade’s estranged brother is dragged into the fray as the tension builds to bullet-riddled showdowns across defunct steel mills, forests, and Appalachian fracking fields. Cooper again delivers a timely plot involving Wall Street greed, financial corruption, and the plight of blue-collar workers.
How our collective intelligence has helped us to evolve and prosper Humans are a puzzling species. On the one hand, we struggle to survive on our own in the wild, often failing to overcome even basic challenges, like obtaining food, building shelters, or avoiding predators. On the other hand, human groups have produced ingenious technologies, sophisticated languages, and complex institutions that have permitted us to successfully expand into a vast range of diverse environments. What has enabled us to dominate the globe, more than any other species, while remaining virtually helpless as lone individuals? This book shows that the secret of our success lies not in our innate intelligence, but in our collective brains—on the ability of human groups to socially interconnect and learn from one another over generations. Drawing insights from lost European explorers, clever chimpanzees, mobile hunter-gatherers, neuroscientific findings, ancient bones, and the human genome, Joseph Henrich demonstrates how our collective brains have propelled our species' genetic evolution and shaped our biology. Our early capacities for learning from others produced many cultural innovations, such as fire, cooking, water containers, plant knowledge, and projectile weapons, which in turn drove the expansion of our brains and altered our physiology, anatomy, and psychology in crucial ways. Later on, some collective brains generated and recombined powerful concepts, such as the lever, wheel, screw, and writing, while also creating the institutions that continue to alter our motivations and perceptions. Henrich shows how our genetics and biology are inextricably interwoven with cultural evolution, and how culture-gene interactions launched our species on an extraordinary evolutionary trajectory. Tracking clues from our ancient past to the present, The Secret of Our Success explores how the evolution of both our cultural and social natures produce a collective intelligence that explains both our species' immense success and the origins of human uniqueness.
Book Synopsis The Secret of Our Success by : Joseph Henrich
Download or read book The Secret of Our Success written by Joseph Henrich and published by Princeton University Press. This book was released on 2017-10-17 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: How our collective intelligence has helped us to evolve and prosper Humans are a puzzling species. On the one hand, we struggle to survive on our own in the wild, often failing to overcome even basic challenges, like obtaining food, building shelters, or avoiding predators. On the other hand, human groups have produced ingenious technologies, sophisticated languages, and complex institutions that have permitted us to successfully expand into a vast range of diverse environments. What has enabled us to dominate the globe, more than any other species, while remaining virtually helpless as lone individuals? This book shows that the secret of our success lies not in our innate intelligence, but in our collective brains—on the ability of human groups to socially interconnect and learn from one another over generations. Drawing insights from lost European explorers, clever chimpanzees, mobile hunter-gatherers, neuroscientific findings, ancient bones, and the human genome, Joseph Henrich demonstrates how our collective brains have propelled our species' genetic evolution and shaped our biology. Our early capacities for learning from others produced many cultural innovations, such as fire, cooking, water containers, plant knowledge, and projectile weapons, which in turn drove the expansion of our brains and altered our physiology, anatomy, and psychology in crucial ways. Later on, some collective brains generated and recombined powerful concepts, such as the lever, wheel, screw, and writing, while also creating the institutions that continue to alter our motivations and perceptions. Henrich shows how our genetics and biology are inextricably interwoven with cultural evolution, and how culture-gene interactions launched our species on an extraordinary evolutionary trajectory. Tracking clues from our ancient past to the present, The Secret of Our Success explores how the evolution of both our cultural and social natures produce a collective intelligence that explains both our species' immense success and the origins of human uniqueness.
New York Times Bestseller Over 2.5 million copies sold For David Goggins, childhood was a nightmare -- poverty, prejudice, and physical abuse colored his days and haunted his nights. But through self-discipline, mental toughness, and hard work, Goggins transformed himself from a depressed, overweight young man with no future into a U.S. Armed Forces icon and one of the world's top endurance athletes. The only man in history to complete elite training as a Navy SEAL, Army Ranger, and Air Force Tactical Air Controller, he went on to set records in numerous endurance events, inspiring Outside magazine to name him "The Fittest (Real) Man in America." In Can't Hurt Me, he shares his astonishing life story and reveals that most of us tap into only 40% of our capabilities. Goggins calls this The 40% Rule, and his story illuminates a path that anyone can follow to push past pain, demolish fear, and reach their full potential.
Book Synopsis Can't Hurt Me by : David Goggins
Download or read book Can't Hurt Me written by David Goggins and published by David Goggins. This book was released on 2021-03-03 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York Times Bestseller Over 2.5 million copies sold For David Goggins, childhood was a nightmare -- poverty, prejudice, and physical abuse colored his days and haunted his nights. But through self-discipline, mental toughness, and hard work, Goggins transformed himself from a depressed, overweight young man with no future into a U.S. Armed Forces icon and one of the world's top endurance athletes. The only man in history to complete elite training as a Navy SEAL, Army Ranger, and Air Force Tactical Air Controller, he went on to set records in numerous endurance events, inspiring Outside magazine to name him "The Fittest (Real) Man in America." In Can't Hurt Me, he shares his astonishing life story and reveals that most of us tap into only 40% of our capabilities. Goggins calls this The 40% Rule, and his story illuminates a path that anyone can follow to push past pain, demolish fear, and reach their full potential.
