Plunkett's Procedures for the Medical Administrative Assistant - Elsevier eBook on VitalSource (Retail Access Card)

Plunkett's Procedures for the Medical Administrative Assistant - Elsevier eBook on VitalSource (Retail Access Card)

Author: Heather D Ramsay

Publisher:

Published: 2020-02-12

Total Pages: 0

ISBN-13: 9781771721981

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Written in an accessible, clear, engaging, and easy to understand style. Key terms, learning objectives, end-of-chapter assignments, and discussion questions throughout. Examples and exercises delve deeper into topic areas. Extensive offering of working papers and templates allow for extra practice on tasks and scenarios encountered in the medical office environment. Quintessentially Canadian content and viewpoint. Continuation of the beloved Dr. Plunkett theme. NEW! Four Colour design with new art programme better illustrates current concepts and improves readability and visual appeal. UPDATED! Expanded coverage of healthcare plans across Canada. NEW! Coverage of Electronic Medical Records (EMR). NEW! Evolve site including chapter review questions, review questions, videos, forms and templates, audio glossary, and more! UPDATED! Reflects contemporary standards, technological tools, and terminology used in day-to-day modern health care practice. NEW! New and revised learning tools - including: learning objectives, key terms, assignment boxes, tips, critical thinking boxes, and Did You Know boxes. UPDATED! Reflects current privacy legislation (PIPEDA) and changes to provincial and territorial Freedom of Information acts. NEW! Chapter order and comprehensive Table of Contents.


Book Synopsis Plunkett's Procedures for the Medical Administrative Assistant - Elsevier eBook on VitalSource (Retail Access Card) by : Heather D Ramsay

Download or read book Plunkett's Procedures for the Medical Administrative Assistant - Elsevier eBook on VitalSource (Retail Access Card) written by Heather D Ramsay and published by . This book was released on 2020-02-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written in an accessible, clear, engaging, and easy to understand style. Key terms, learning objectives, end-of-chapter assignments, and discussion questions throughout. Examples and exercises delve deeper into topic areas. Extensive offering of working papers and templates allow for extra practice on tasks and scenarios encountered in the medical office environment. Quintessentially Canadian content and viewpoint. Continuation of the beloved Dr. Plunkett theme. NEW! Four Colour design with new art programme better illustrates current concepts and improves readability and visual appeal. UPDATED! Expanded coverage of healthcare plans across Canada. NEW! Coverage of Electronic Medical Records (EMR). NEW! Evolve site including chapter review questions, review questions, videos, forms and templates, audio glossary, and more! UPDATED! Reflects contemporary standards, technological tools, and terminology used in day-to-day modern health care practice. NEW! New and revised learning tools - including: learning objectives, key terms, assignment boxes, tips, critical thinking boxes, and Did You Know boxes. UPDATED! Reflects current privacy legislation (PIPEDA) and changes to provincial and territorial Freedom of Information acts. NEW! Chapter order and comprehensive Table of Contents.


Medical Office Administration - Elsevier eBook on VitalSource (Retail Access Card)

Medical Office Administration - Elsevier eBook on VitalSource (Retail Access Card)

Author: Brenda A. Potter

Publisher:

Published: 2021-12

Total Pages: 0

ISBN-13: 9780323763868

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Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 5th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure you are job-ready on Day 1. When used in conjunction with SimChart® for the Medical Office, Elsevier's educational EHR (sold separately), you will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you'll encounter on the job. Approachable writing style uses a conversational tone for easy understanding. Procedure checklists outline the steps required to complete a full range of administrative tasks. Patient-centered focus highlights the importance of exceptional service as a key component of every Medical Assisting competency. Think About It feature encourages you to apply your knowledge to realistic work situations and develop critical thinking. Chapter checkpoints promote comprehension with questions following sections of the text. Compliance tips provide focused guidance on how to follow HIPAA mandates. Learning resources on the Evolve website provide extra practice, including chapter quizzes, a sample certification exam, and interactive forms. NEW content expands discussion of patient confidentiality, healthcare data security, appointment scheduling, procedure coding changes, job search strategies, and more. UNIQUE! Correlation with NEW SimChart® for the Medical Office (SCMO) exercises simulates all aspects of the administrative functions that make up the day-to-day practice of a medical office. (SCMO sold separately.) NEW! Sample practice examination on the Evolve website provides effective preparation for certification.


Book Synopsis Medical Office Administration - Elsevier eBook on VitalSource (Retail Access Card) by : Brenda A. Potter

Download or read book Medical Office Administration - Elsevier eBook on VitalSource (Retail Access Card) written by Brenda A. Potter and published by . This book was released on 2021-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 5th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure you are job-ready on Day 1. When used in conjunction with SimChart® for the Medical Office, Elsevier's educational EHR (sold separately), you will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you'll encounter on the job. Approachable writing style uses a conversational tone for easy understanding. Procedure checklists outline the steps required to complete a full range of administrative tasks. Patient-centered focus highlights the importance of exceptional service as a key component of every Medical Assisting competency. Think About It feature encourages you to apply your knowledge to realistic work situations and develop critical thinking. Chapter checkpoints promote comprehension with questions following sections of the text. Compliance tips provide focused guidance on how to follow HIPAA mandates. Learning resources on the Evolve website provide extra practice, including chapter quizzes, a sample certification exam, and interactive forms. NEW content expands discussion of patient confidentiality, healthcare data security, appointment scheduling, procedure coding changes, job search strategies, and more. UNIQUE! Correlation with NEW SimChart® for the Medical Office (SCMO) exercises simulates all aspects of the administrative functions that make up the day-to-day practice of a medical office. (SCMO sold separately.) NEW! Sample practice examination on the Evolve website provides effective preparation for certification.


Plunkett's Procedures for the Medical Administrative Assistant

Plunkett's Procedures for the Medical Administrative Assistant

Author: Heather Ramsay

Publisher:

Published: 2023

Total Pages: 0

ISBN-13:

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Book Synopsis Plunkett's Procedures for the Medical Administrative Assistant by : Heather Ramsay

Download or read book Plunkett's Procedures for the Medical Administrative Assistant written by Heather Ramsay and published by . This book was released on 2023 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:


Kinn's The Administrative Medical Assistant - Elsevier eBook on Vital Source (Retail Access Card)

Kinn's The Administrative Medical Assistant - Elsevier eBook on Vital Source (Retail Access Card)

Author: Brigitte Niedzwiecki

Publisher:

Published: 2022-11-19

Total Pages: 0

ISBN-13: 9780443106637

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More than any other product on the market, the most successful medical assistants begin their careers with Kinn. Known for more than 65 years for its alignment with national curriculum standards, Kinn's The Administrative Medical Assistant: An Applied Learning Approach, 15th Edition teaches the real-world administrative skills essential for a career in the modern medical office - always with a focus on helping you apply what you've learned. This edition features new and expanded content on insurance, coding, privacy and security, telehealth logistics, and much more. With its approachable writing style appropriate for all levels of learners and a full continuum of separately sold adaptive solutions, EHR documentation experience, and HESI remediation and assessment, quickly master the leading skills to prepare for certification and a successful career in the dynamic and growing administrative medical assisting profession! Step-by-step, illustrated procedures include rationales and a focus on professionalism. Electronic health record (EHR) coverage provides access to hands-on activities using SimChart® for the Medical Office (sold separately). Applied learning approach incorporates threaded case scenarios and critical thinking applications. Patient education and legal and ethical features at the end of each chapter reinforce legal and communications implications within medical assisting practice. Key vocabulary terms and definitions are presented at the beginning of each chapter, highlighted in text discussions, and summarized in a glossary for quick reference. Robust Evolve companion website offers procedure videos, practice quizzes, mock certification exams, and interactive learning exercises. NEW! Content aligns to 2022 Medical Assisting educational competencies. NEW and UPDATED! Comprehensive coverage of all administrative functions complies with accreditation requirements and includes insurance, coding, privacy and security, telehealth logistics, and more. NEW! Artwork familiarizes you with the modern medical office and equipment.


Book Synopsis Kinn's The Administrative Medical Assistant - Elsevier eBook on Vital Source (Retail Access Card) by : Brigitte Niedzwiecki

Download or read book Kinn's The Administrative Medical Assistant - Elsevier eBook on Vital Source (Retail Access Card) written by Brigitte Niedzwiecki and published by . This book was released on 2022-11-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: More than any other product on the market, the most successful medical assistants begin their careers with Kinn. Known for more than 65 years for its alignment with national curriculum standards, Kinn's The Administrative Medical Assistant: An Applied Learning Approach, 15th Edition teaches the real-world administrative skills essential for a career in the modern medical office - always with a focus on helping you apply what you've learned. This edition features new and expanded content on insurance, coding, privacy and security, telehealth logistics, and much more. With its approachable writing style appropriate for all levels of learners and a full continuum of separately sold adaptive solutions, EHR documentation experience, and HESI remediation and assessment, quickly master the leading skills to prepare for certification and a successful career in the dynamic and growing administrative medical assisting profession! Step-by-step, illustrated procedures include rationales and a focus on professionalism. Electronic health record (EHR) coverage provides access to hands-on activities using SimChart® for the Medical Office (sold separately). Applied learning approach incorporates threaded case scenarios and critical thinking applications. Patient education and legal and ethical features at the end of each chapter reinforce legal and communications implications within medical assisting practice. Key vocabulary terms and definitions are presented at the beginning of each chapter, highlighted in text discussions, and summarized in a glossary for quick reference. Robust Evolve companion website offers procedure videos, practice quizzes, mock certification exams, and interactive learning exercises. NEW! Content aligns to 2022 Medical Assisting educational competencies. NEW and UPDATED! Comprehensive coverage of all administrative functions complies with accreditation requirements and includes insurance, coding, privacy and security, telehealth logistics, and more. NEW! Artwork familiarizes you with the modern medical office and equipment.


Clinical Procedures for Medical Assistants - Elsevier eBook on VitalSource (Retail Access Card)

Clinical Procedures for Medical Assistants - Elsevier eBook on VitalSource (Retail Access Card)

Author: Kathy Bonewit-West

Publisher:

Published: 2022-10-26

Total Pages: 0

ISBN-13: 9780323758611

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Consistent, meticulous coverage ensures alignment of all content throughout the text, on the Evolve companion website, and in the study guide. More than 90 illustrated procedures offer step-by-step guidance with many featuring accompanying online videos. Learning features focus on case-based critical thinking, patient education, legal issues, practice tips, and documentation examples. Student resources on Evolve include video procedures with evaluation quizzes, case-based quizzes, SimChart® for the Medical Office documentation exercises, sample certification exams, practicum activities, and interactive activities. NEW! 2022 medical assisting competencies throughout represent the latest educational standards approved by CAAHEP and ABHES. NEW! Updated content and skills address electronic prescribing of medications, computer-generated laboratory results and reports, nutritional guidelines, OSHA standards for infection control and prevention, emergency preparedness, and the latest clinical guidelines. NEW! Art program features more than 200 new illustrations for procedures, equipment, and supplies used in the modern medical office.


Book Synopsis Clinical Procedures for Medical Assistants - Elsevier eBook on VitalSource (Retail Access Card) by : Kathy Bonewit-West

Download or read book Clinical Procedures for Medical Assistants - Elsevier eBook on VitalSource (Retail Access Card) written by Kathy Bonewit-West and published by . This book was released on 2022-10-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Consistent, meticulous coverage ensures alignment of all content throughout the text, on the Evolve companion website, and in the study guide. More than 90 illustrated procedures offer step-by-step guidance with many featuring accompanying online videos. Learning features focus on case-based critical thinking, patient education, legal issues, practice tips, and documentation examples. Student resources on Evolve include video procedures with evaluation quizzes, case-based quizzes, SimChart® for the Medical Office documentation exercises, sample certification exams, practicum activities, and interactive activities. NEW! 2022 medical assisting competencies throughout represent the latest educational standards approved by CAAHEP and ABHES. NEW! Updated content and skills address electronic prescribing of medications, computer-generated laboratory results and reports, nutritional guidelines, OSHA standards for infection control and prevention, emergency preparedness, and the latest clinical guidelines. NEW! Art program features more than 200 new illustrations for procedures, equipment, and supplies used in the modern medical office.


Instructor's Manual to Accompany Plunkett's Procedures for the Medical Administrative Assistant, Fourth Edition

Instructor's Manual to Accompany Plunkett's Procedures for the Medical Administrative Assistant, Fourth Edition

Author: Elsbeth McCall

Publisher: Saunders Elsevier

Published: 2007

Total Pages: 197

ISBN-13: 9780779699780

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Book Synopsis Instructor's Manual to Accompany Plunkett's Procedures for the Medical Administrative Assistant, Fourth Edition by : Elsbeth McCall

Download or read book Instructor's Manual to Accompany Plunkett's Procedures for the Medical Administrative Assistant, Fourth Edition written by Elsbeth McCall and published by Saunders Elsevier. This book was released on 2007 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt:


Plunkett's Procedures for the Medical Administrative Assistant

Plunkett's Procedures for the Medical Administrative Assistant

Author: Lorna Plunkett

Publisher: Saunders

Published: 2006

Total Pages: 0

ISBN-13: 9780779699117

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Plunkett's Procedures for the Medical Administrative Assistant, 4th edition, provides instruction for all the essential office procedures required by today's medical administrative assistants in Canada, whether they work in a medical office, a complementary care office, or in a hospital setting. Written in a clear, engaging style, this new edition contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical administrative assistant, such as good communication, stress management, medical transcription, filing, and appointment booking. Key Terms with definitions highlight important terminology in the field. Learning Objectives and boxed inserts address important issues for students to consider. End-of-chapter assignments simulate real-life tasks in the medical office setting. Discussion questions address important issues in the office setting and how best to deal with them. Enhanced coverage of health benefits, with updated information on provincial and territorial health plans across Canada. An accompanying CD-ROM, which includes Working Papers and templates for in-text assignments, as well as new interactive exercises for extra practice on tasks and scenarios encountered in the medical office environment. Additional coverage of important topics such as patient safety and confidentiality, prioritizing tasks, limits to the role of office administrator, appropriate communication, medical ethics and legal issues, and the need to be able to handle both manual and computerized methods. A full chapter devoted to career planning and the job search. Four appendices, addressing common abbreviations used in the health care field, common laboratory tests and turnaround times, commonly prescribed drugs, and a list of important reference resources.


Book Synopsis Plunkett's Procedures for the Medical Administrative Assistant by : Lorna Plunkett

Download or read book Plunkett's Procedures for the Medical Administrative Assistant written by Lorna Plunkett and published by Saunders. This book was released on 2006 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Plunkett's Procedures for the Medical Administrative Assistant, 4th edition, provides instruction for all the essential office procedures required by today's medical administrative assistants in Canada, whether they work in a medical office, a complementary care office, or in a hospital setting. Written in a clear, engaging style, this new edition contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical administrative assistant, such as good communication, stress management, medical transcription, filing, and appointment booking. Key Terms with definitions highlight important terminology in the field. Learning Objectives and boxed inserts address important issues for students to consider. End-of-chapter assignments simulate real-life tasks in the medical office setting. Discussion questions address important issues in the office setting and how best to deal with them. Enhanced coverage of health benefits, with updated information on provincial and territorial health plans across Canada. An accompanying CD-ROM, which includes Working Papers and templates for in-text assignments, as well as new interactive exercises for extra practice on tasks and scenarios encountered in the medical office environment. Additional coverage of important topics such as patient safety and confidentiality, prioritizing tasks, limits to the role of office administrator, appropriate communication, medical ethics and legal issues, and the need to be able to handle both manual and computerized methods. A full chapter devoted to career planning and the job search. Four appendices, addressing common abbreviations used in the health care field, common laboratory tests and turnaround times, commonly prescribed drugs, and a list of important reference resources.


Kinn's The Administrative Medical Assistant - Elsevier eBook on Vital Source (Retail Access Card)

Kinn's The Administrative Medical Assistant - Elsevier eBook on Vital Source (Retail Access Card)

Author: Brigitte Niedzwiecki

Publisher:

Published: 2019-11-11

Total Pages: 0

ISBN-13: 9780323613682

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Comprehensive coverage of all administrative procedures prepares you to run a medical office. 65 step-by-step illustrated procedures with rationales break down key administrative skills to master. Applied approach to learning helps you use what you've learned in a real-world setting, including case scenarios, critical thinking exercises, procedures videos, and interactive online activities. Thorough EHR coverage with access to hands-on activities incorporates use of SimChart® for the Medical Office software (sold separately) designed to ensure that you are practice-ready. Key vocabulary terms and definitions are presented at the beginning of each chapter and highlighted in text discussions. Summary of Learning Objectives serves as a checkpoint and study tool. Robust companion website includes chapter quizzes, sample certification exams, procedures videos, and interactive exercises. Patient education and legal and ethical features help relate content to practical use. NEW! Chapter reviews medical terminology, anatomy and physiology, and pathology to help you build a solid foundation. NEW! Reorganized and expanded content covers medical office accounts, collections, banking, and practice management to build a deep understanding of the workings of a medical office. NEW! Artwork focused on the workings of a modern medical office includes updated illustrations and photographs of procedures and medical records. NEW! Expanded and updated sample certification exams help you practice and prepare for certification. NEW! Streamlined presentation refines organization and writing for easy comprehension. NEW! Coverage of patient-centered care featured throughout textbook.


Book Synopsis Kinn's The Administrative Medical Assistant - Elsevier eBook on Vital Source (Retail Access Card) by : Brigitte Niedzwiecki

Download or read book Kinn's The Administrative Medical Assistant - Elsevier eBook on Vital Source (Retail Access Card) written by Brigitte Niedzwiecki and published by . This book was released on 2019-11-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive coverage of all administrative procedures prepares you to run a medical office. 65 step-by-step illustrated procedures with rationales break down key administrative skills to master. Applied approach to learning helps you use what you've learned in a real-world setting, including case scenarios, critical thinking exercises, procedures videos, and interactive online activities. Thorough EHR coverage with access to hands-on activities incorporates use of SimChart® for the Medical Office software (sold separately) designed to ensure that you are practice-ready. Key vocabulary terms and definitions are presented at the beginning of each chapter and highlighted in text discussions. Summary of Learning Objectives serves as a checkpoint and study tool. Robust companion website includes chapter quizzes, sample certification exams, procedures videos, and interactive exercises. Patient education and legal and ethical features help relate content to practical use. NEW! Chapter reviews medical terminology, anatomy and physiology, and pathology to help you build a solid foundation. NEW! Reorganized and expanded content covers medical office accounts, collections, banking, and practice management to build a deep understanding of the workings of a medical office. NEW! Artwork focused on the workings of a modern medical office includes updated illustrations and photographs of procedures and medical records. NEW! Expanded and updated sample certification exams help you practice and prepare for certification. NEW! Streamlined presentation refines organization and writing for easy comprehension. NEW! Coverage of patient-centered care featured throughout textbook.


Procedures for the Medical Administrative Assistant

Procedures for the Medical Administrative Assistant

Author: Lorna Plunkett

Publisher: Dryden

Published: 1997

Total Pages: 360

ISBN-13: 9780039231262

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Book Synopsis Procedures for the Medical Administrative Assistant by : Lorna Plunkett

Download or read book Procedures for the Medical Administrative Assistant written by Lorna Plunkett and published by Dryden. This book was released on 1997 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt:


Plunkett's Procedures for the Medical Administrative Assistant

Plunkett's Procedures for the Medical Administrative Assistant

Author: Heather D. Ramsay

Publisher: Saunders Canada

Published: 2020-02-15

Total Pages: 448

ISBN-13: 9781771721967

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Written in a clear, engaging style, Plunkett's Procedures for the Medical Administrative Assistant, 5th Edition provides instruction for all the essential office procedures required by today's medical office administrative assistants in Canada - whether they work in a medical office, a complementary care office, or in a hospital setting. It contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical office administrative assistant, such as good communication, privacy, customer service, stress management, medical transcription, filing, appointment booking, physical and virtual meetings, billing (ICD-10-CA), and more. This new edition covers Electronic Medical Records (EMR), and features an eye-catching new four colour design and a new Evolve companion site with invaluable instructor and student resources. Written in an accessible, clear, engaging, and easy to understand style. Key terms, learning objectives, end-of-chapter assignments, and discussion questions throughout. Examples and exercises delve deeper into topic areas. Extensive offering of working papers and templates allow for extra practice on tasks and scenarios encountered in the medical office environment. Quintessentially Canadian content and viewpoint. Continuation of the beloved Dr. Plunkett theme. NEW! Four Colour design with new art programme better illustrates current concepts and improves readability and visual appeal. UPDATED! Expanded coverage of healthcare plans across Canada. NEW! Coverage of Electronic Medical Records (EMR). NEW! Evolve site including chapter review questions, review questions, videos, forms and templates, audio glossary, and more! UPDATED! Reflects contemporary standards, technological tools, and terminology used in day-to-day modern health care practice. NEW! New and revised learning tools - including: learning objectives, key terms, assignment boxes, tips, critical thinking boxes, and Did You Know boxes. UPDATED! Reflects current privacy legislation (PIPEDA) and changes to provincial and territorial Freedom of Information acts. NEW! Chapter order and comprehensive Table of Contents.


Book Synopsis Plunkett's Procedures for the Medical Administrative Assistant by : Heather D. Ramsay

Download or read book Plunkett's Procedures for the Medical Administrative Assistant written by Heather D. Ramsay and published by Saunders Canada. This book was released on 2020-02-15 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written in a clear, engaging style, Plunkett's Procedures for the Medical Administrative Assistant, 5th Edition provides instruction for all the essential office procedures required by today's medical office administrative assistants in Canada - whether they work in a medical office, a complementary care office, or in a hospital setting. It contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical office administrative assistant, such as good communication, privacy, customer service, stress management, medical transcription, filing, appointment booking, physical and virtual meetings, billing (ICD-10-CA), and more. This new edition covers Electronic Medical Records (EMR), and features an eye-catching new four colour design and a new Evolve companion site with invaluable instructor and student resources. Written in an accessible, clear, engaging, and easy to understand style. Key terms, learning objectives, end-of-chapter assignments, and discussion questions throughout. Examples and exercises delve deeper into topic areas. Extensive offering of working papers and templates allow for extra practice on tasks and scenarios encountered in the medical office environment. Quintessentially Canadian content and viewpoint. Continuation of the beloved Dr. Plunkett theme. NEW! Four Colour design with new art programme better illustrates current concepts and improves readability and visual appeal. UPDATED! Expanded coverage of healthcare plans across Canada. NEW! Coverage of Electronic Medical Records (EMR). NEW! Evolve site including chapter review questions, review questions, videos, forms and templates, audio glossary, and more! UPDATED! Reflects contemporary standards, technological tools, and terminology used in day-to-day modern health care practice. NEW! New and revised learning tools - including: learning objectives, key terms, assignment boxes, tips, critical thinking boxes, and Did You Know boxes. UPDATED! Reflects current privacy legislation (PIPEDA) and changes to provincial and territorial Freedom of Information acts. NEW! Chapter order and comprehensive Table of Contents.