Pressed By a Double Loyalty

Pressed By a Double Loyalty

Author: Andras Fejerdy

Publisher: Central European University Press

Published: 2017-02-28

Total Pages: 440

ISBN-13: 963386142X

DOWNLOAD EBOOK

The Second Vatican Council is the single most influential event in the twentieth-century history of the Catholic Church. The book analyzes the relationship between the Council and the ?Ostpolitik? of the Vatican through the history of the Hungarian presence at Vatican II. Pope John XXIII, elected in 1958, was a catalyst. He thought that his most urgent task was to renew contacts with the Church behind the iron curtain. Hungary, too, did not consider Vatican II primarily an ecclesiastical event. It was considered a component of the negotiations between the Holy See and the K d r regime: Hungarian participation at the Council was made possible by the new pragmatic attitude in Hungarian church politics. After the crushing of the 1956 Revolution, churches in Hungary thought that the regime would last and were willing to compromise. During the Council Hungary became the experimental laboratory of the Vatican?s new eastern policy. Fej‚rdy tries to establish whether it was it a Vatican decision or a Soviet instruction.


Book Synopsis Pressed By a Double Loyalty by : Andras Fejerdy

Download or read book Pressed By a Double Loyalty written by Andras Fejerdy and published by Central European University Press. This book was released on 2017-02-28 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Second Vatican Council is the single most influential event in the twentieth-century history of the Catholic Church. The book analyzes the relationship between the Council and the ?Ostpolitik? of the Vatican through the history of the Hungarian presence at Vatican II. Pope John XXIII, elected in 1958, was a catalyst. He thought that his most urgent task was to renew contacts with the Church behind the iron curtain. Hungary, too, did not consider Vatican II primarily an ecclesiastical event. It was considered a component of the negotiations between the Holy See and the K d r regime: Hungarian participation at the Council was made possible by the new pragmatic attitude in Hungarian church politics. After the crushing of the 1956 Revolution, churches in Hungary thought that the regime would last and were willing to compromise. During the Council Hungary became the experimental laboratory of the Vatican?s new eastern policy. Fej‚rdy tries to establish whether it was it a Vatican decision or a Soviet instruction.


Pressed by a Double Loyalty

Pressed by a Double Loyalty

Author: András Fejérdy

Publisher: Central European University Press

Published: 2017-02-10

Total Pages: 449

ISBN-13: 9633862485

DOWNLOAD EBOOK

The Second Vatican Council is the single most influential event in the 20th century history of the Catholic Church. The book analyzes the relationship between the Council and the "Ostpolitik" of the Vatican through the history of the Hungarian presence at Vatican II. Pope John XXIII, elected in 1958, was a catalyst. The pope thought that his most urgent task was to renew contacts with the Church behind the iron curtain. Hungarian participation at the Council was also made possible by the new, pragmatic model in Hungarian church politics. After the crushing of the 1956 Revolution, churches in Hungary thought that the regime would last and were willing to compromise. Vatican II – in the perspective of Hungary – was not primarily an ecclesial event, but it remained closely joined to the negotiations between the Holy See and the Kádár regime: during the Council Hungary became the experimental laboratory of the Vatican's new eastern policy. Was it a Vatican decision or a Soviet instruction? Fejérdy suggests that it was a decision of the Holy See.


Book Synopsis Pressed by a Double Loyalty by : András Fejérdy

Download or read book Pressed by a Double Loyalty written by András Fejérdy and published by Central European University Press. This book was released on 2017-02-10 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Second Vatican Council is the single most influential event in the 20th century history of the Catholic Church. The book analyzes the relationship between the Council and the "Ostpolitik" of the Vatican through the history of the Hungarian presence at Vatican II. Pope John XXIII, elected in 1958, was a catalyst. The pope thought that his most urgent task was to renew contacts with the Church behind the iron curtain. Hungarian participation at the Council was also made possible by the new, pragmatic model in Hungarian church politics. After the crushing of the 1956 Revolution, churches in Hungary thought that the regime would last and were willing to compromise. Vatican II – in the perspective of Hungary – was not primarily an ecclesial event, but it remained closely joined to the negotiations between the Holy See and the Kádár regime: during the Council Hungary became the experimental laboratory of the Vatican's new eastern policy. Was it a Vatican decision or a Soviet instruction? Fejérdy suggests that it was a decision of the Holy See.


Engineering and Mining Journal-press

Engineering and Mining Journal-press

Author:

Publisher:

Published: 1924

Total Pages: 1204

ISBN-13:

DOWNLOAD EBOOK


Book Synopsis Engineering and Mining Journal-press by :

Download or read book Engineering and Mining Journal-press written by and published by . This book was released on 1924 with total page 1204 pages. Available in PDF, EPUB and Kindle. Book excerpt:


Customer Satisfaction: Experiences in Healthcare Sector (UUM Press)

Customer Satisfaction: Experiences in Healthcare Sector (UUM Press)

Author: Hartini Ahmad

Publisher: UUM Press

Published: 2014-01-01

Total Pages: 96

ISBN-13: 9670474647

DOWNLOAD EBOOK

This book is written to guide readers on every aspect of customer satisfaction based on a contextualised approach and to assist in improving the service quality. It is intended as a reference in measuring customer satisfaction in a more holistic way, not only in healthcare sector but also in banking, tourism and hospitality sectors. This book provides readers with a guide on how to develop an instrument to measure customer satisfaction in different service sectors. Readers will understand how important customer-oriented is to increase customer satisfaction which subsequently helps to minimise the operation costs for organisation to sustain. This book is also suitable as a reference to private hospitals’ policy makers, managers, decision makers and strategic planners on how best to utilise the proposed model in enhancing their customer satisfaction and loyalty.


Book Synopsis Customer Satisfaction: Experiences in Healthcare Sector (UUM Press) by : Hartini Ahmad

Download or read book Customer Satisfaction: Experiences in Healthcare Sector (UUM Press) written by Hartini Ahmad and published by UUM Press. This book was released on 2014-01-01 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is written to guide readers on every aspect of customer satisfaction based on a contextualised approach and to assist in improving the service quality. It is intended as a reference in measuring customer satisfaction in a more holistic way, not only in healthcare sector but also in banking, tourism and hospitality sectors. This book provides readers with a guide on how to develop an instrument to measure customer satisfaction in different service sectors. Readers will understand how important customer-oriented is to increase customer satisfaction which subsequently helps to minimise the operation costs for organisation to sustain. This book is also suitable as a reference to private hospitals’ policy makers, managers, decision makers and strategic planners on how best to utilise the proposed model in enhancing their customer satisfaction and loyalty.


Dual Citizenship in Europe

Dual Citizenship in Europe

Author: Thomas Faist

Publisher: Routledge

Published: 2016-04-29

Total Pages: 226

ISBN-13: 1317147642

DOWNLOAD EBOOK

In an age of terrorism and securitized immigration, dual citizenship is of central theoretical and political concern. The contributors to this timely volume examine policies regarding dual citizenship across Europe, covering a wide spectrum of countries. The case studies explore the negotiated character and boundaries of political membership and the fundamental beliefs and arguments within distinct political cultures and institutional settings which have shaped debates and policies on citizenship. The analyses explore the similarities and differences in the politics of dual citizenship, to identify the dominant terms of public debates within and across selected immigration and emigration states in Europe. The research demonstrates that policies on dual citizenship are not simply explained by different concepts of nationhood. Instead, concepts of societal integration, which may well be contested in a given polity, are extremely influential.


Book Synopsis Dual Citizenship in Europe by : Thomas Faist

Download or read book Dual Citizenship in Europe written by Thomas Faist and published by Routledge. This book was released on 2016-04-29 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an age of terrorism and securitized immigration, dual citizenship is of central theoretical and political concern. The contributors to this timely volume examine policies regarding dual citizenship across Europe, covering a wide spectrum of countries. The case studies explore the negotiated character and boundaries of political membership and the fundamental beliefs and arguments within distinct political cultures and institutional settings which have shaped debates and policies on citizenship. The analyses explore the similarities and differences in the politics of dual citizenship, to identify the dominant terms of public debates within and across selected immigration and emigration states in Europe. The research demonstrates that policies on dual citizenship are not simply explained by different concepts of nationhood. Instead, concepts of societal integration, which may well be contested in a given polity, are extremely influential.


Beyond the Ultimate Question

Beyond the Ultimate Question

Author: Bob E. Hayes

Publisher: Quality Press

Published: 2009-05-04

Total Pages: 433

ISBN-13: 0873893190

DOWNLOAD EBOOK

Business growth depends on more than asking a single question. Challenging the widely touted Net Promoter Score (NPS) claims, author Bob E. Hayes provides compelling evidence that, to grow their business, companies need to look beyond this simple question to efforts on improving the entire customer feedback program (CFP). First, customer loyalty consists of three components, advocacy, purchasing, and retention, each providing unique and useful information regarding future business growth. By measuring these three components of customer loyalty, companies will be better able to manage their customer relationships to maximize growth through new and existing customers. Second, because of the diverse business practices companies can employ with respect to their CFPs, there are hundreds of different ways a company can structure its particular program. Some companies have top executive support for their programs while others do not. Some companies integrate their customer feedback data into their daily business processes while others keep them separate. Some companies use customer feedback results as part of their employee incentive programs while other companies rely on more traditional incentive programs. Still some companies conduct in-depth customer research using their feedback data while others rely on basic reporting of their customer feedback data for their customer insight. But are there critical elements of a customer feedback program that are absolutely necessary for its success? Can a company exclude some elements from its program without adversely impacting its effectiveness? How important are certain components in increasing customer loyalty? This book answers these questions. It is a direct result of the author’s scientific research and professional experience in the field of customer satisfaction and loyalty. This book represents the first scientific study that has tried to identify the best practices of customer feedback programs. Hayes formally collected information from many CFP professionals regarding how they structure their CFPs, and identified specific CFP practices that lead to higher levels of customer loyalty. Additionally, he worked first-hand with employees from Microsoft, Oracle, Harris Stratex Networks, Akamai, and American Express Business Travel in gathering insights and case studies to illustrate how to build a world class CFP. Learn why companies should look beyond the NPS as the ultimate question and learn how to design an effective CFP that will help improve the customer experience, increase customer loyalty, and, ultimately, drive business growth. For those unfamiliar with CFPs, the appendices provide detail on methods used in the main body of the book: a discussion on methods of determining customer requirements (those elements of your business that are important to your customers), a complete discussion on how to write survey questions, and brief discussions on particular statistical analysis methods that can help you understand how customer feedback data are analyzed.


Book Synopsis Beyond the Ultimate Question by : Bob E. Hayes

Download or read book Beyond the Ultimate Question written by Bob E. Hayes and published by Quality Press. This book was released on 2009-05-04 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business growth depends on more than asking a single question. Challenging the widely touted Net Promoter Score (NPS) claims, author Bob E. Hayes provides compelling evidence that, to grow their business, companies need to look beyond this simple question to efforts on improving the entire customer feedback program (CFP). First, customer loyalty consists of three components, advocacy, purchasing, and retention, each providing unique and useful information regarding future business growth. By measuring these three components of customer loyalty, companies will be better able to manage their customer relationships to maximize growth through new and existing customers. Second, because of the diverse business practices companies can employ with respect to their CFPs, there are hundreds of different ways a company can structure its particular program. Some companies have top executive support for their programs while others do not. Some companies integrate their customer feedback data into their daily business processes while others keep them separate. Some companies use customer feedback results as part of their employee incentive programs while other companies rely on more traditional incentive programs. Still some companies conduct in-depth customer research using their feedback data while others rely on basic reporting of their customer feedback data for their customer insight. But are there critical elements of a customer feedback program that are absolutely necessary for its success? Can a company exclude some elements from its program without adversely impacting its effectiveness? How important are certain components in increasing customer loyalty? This book answers these questions. It is a direct result of the author’s scientific research and professional experience in the field of customer satisfaction and loyalty. This book represents the first scientific study that has tried to identify the best practices of customer feedback programs. Hayes formally collected information from many CFP professionals regarding how they structure their CFPs, and identified specific CFP practices that lead to higher levels of customer loyalty. Additionally, he worked first-hand with employees from Microsoft, Oracle, Harris Stratex Networks, Akamai, and American Express Business Travel in gathering insights and case studies to illustrate how to build a world class CFP. Learn why companies should look beyond the NPS as the ultimate question and learn how to design an effective CFP that will help improve the customer experience, increase customer loyalty, and, ultimately, drive business growth. For those unfamiliar with CFPs, the appendices provide detail on methods used in the main body of the book: a discussion on methods of determining customer requirements (those elements of your business that are important to your customers), a complete discussion on how to write survey questions, and brief discussions on particular statistical analysis methods that can help you understand how customer feedback data are analyzed.


The Unitarian Register

The Unitarian Register

Author:

Publisher:

Published: 1927

Total Pages: 1072

ISBN-13:

DOWNLOAD EBOOK


Book Synopsis The Unitarian Register by :

Download or read book The Unitarian Register written by and published by . This book was released on 1927 with total page 1072 pages. Available in PDF, EPUB and Kindle. Book excerpt:


The Immigrant Press and Its Control

The Immigrant Press and Its Control

Author: Robert Ezra Park

Publisher: Greenwood

Published: 1922

Total Pages: 518

ISBN-13:

DOWNLOAD EBOOK


Book Synopsis The Immigrant Press and Its Control by : Robert Ezra Park

Download or read book The Immigrant Press and Its Control written by Robert Ezra Park and published by Greenwood. This book was released on 1922 with total page 518 pages. Available in PDF, EPUB and Kindle. Book excerpt:


The Crisis of Representation in Europe

The Crisis of Representation in Europe

Author: Jack Ernest Shalom Hayward

Publisher: Psychology Press

Published: 1995

Total Pages: 235

ISBN-13: 0714646563

DOWNLOAD EBOOK

Recourse to referendums as a way of providing public support for major decisions relating to the European Union demonstrate that the results reflect the popularity of the government asking the question rather than public attitudes on the issue itself.


Book Synopsis The Crisis of Representation in Europe by : Jack Ernest Shalom Hayward

Download or read book The Crisis of Representation in Europe written by Jack Ernest Shalom Hayward and published by Psychology Press. This book was released on 1995 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recourse to referendums as a way of providing public support for major decisions relating to the European Union demonstrate that the results reflect the popularity of the government asking the question rather than public attitudes on the issue itself.


Media and the British Empire

Media and the British Empire

Author: C. Kaul

Publisher: Springer

Published: 2006-03-28

Total Pages: 266

ISBN-13: 0230205143

DOWNLOAD EBOOK

'The only true history of a country', wrote Thomas Macaulay, 'is to be found in its newspapers'. This book explores how the media shaped and defined the economic, social, political and cultural dynamics of the British Empire by viewing it from the perspective of the colonised as well as the colonisers.


Book Synopsis Media and the British Empire by : C. Kaul

Download or read book Media and the British Empire written by C. Kaul and published by Springer. This book was released on 2006-03-28 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'The only true history of a country', wrote Thomas Macaulay, 'is to be found in its newspapers'. This book explores how the media shaped and defined the economic, social, political and cultural dynamics of the British Empire by viewing it from the perspective of the colonised as well as the colonisers.