Public Service Excellence in the 21st Century

Public Service Excellence in the 21st Century

Author: Alikhan Baimenov

Publisher: Springer

Published: 2019-01-17

Total Pages: 345

ISBN-13: 9811332150

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This book combines academic wisdom and practitioners’ insights to critically examine the challenges faced by civil service systems in the 21st Century. Moreover, the book evaluates what types of civil servants are needed to tackle critical issues such as rapidly ageing populations, increased urbanisation, environmental degradation, swift technological advancement, and globalisation of the market place in the social and economic realm of the 21st Century. Its topics range from civil service development in post-Soviet countries indicating that peer-to-peer learning is the way forward, to civil service reforms in China, Japan, and Korea in their quest to satisfy their citizens demands and expectations in the 21st Century. Other topics span across regional analyses by focusing on current dominant trends and challenges confronting administrative and civil service systems, vis-à-vis technology, innovation and “big data”, and their disruptive effects on society and government. This book will be of interest to both academics and practitioners, and would-be builders of the 21st Century world.


Book Synopsis Public Service Excellence in the 21st Century by : Alikhan Baimenov

Download or read book Public Service Excellence in the 21st Century written by Alikhan Baimenov and published by Springer. This book was released on 2019-01-17 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book combines academic wisdom and practitioners’ insights to critically examine the challenges faced by civil service systems in the 21st Century. Moreover, the book evaluates what types of civil servants are needed to tackle critical issues such as rapidly ageing populations, increased urbanisation, environmental degradation, swift technological advancement, and globalisation of the market place in the social and economic realm of the 21st Century. Its topics range from civil service development in post-Soviet countries indicating that peer-to-peer learning is the way forward, to civil service reforms in China, Japan, and Korea in their quest to satisfy their citizens demands and expectations in the 21st Century. Other topics span across regional analyses by focusing on current dominant trends and challenges confronting administrative and civil service systems, vis-à-vis technology, innovation and “big data”, and their disruptive effects on society and government. This book will be of interest to both academics and practitioners, and would-be builders of the 21st Century world.


Building a 21st Century SES

Building a 21st Century SES

Author: Ronald Sanders

Publisher:

Published: 2017-03-17

Total Pages: 355

ISBN-13: 9780692855003

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The over 7,000 public servants comprising the career Senior Executive Service (SES) are critical to the functioning of the federal government. Established as a government-wide executive corps by the Civil Service Reform Act of 1978, the SES is at a critical juncture in its history. They are called on to lead the unbelievably complex organizations and programs that deliver public goods and services. They manage a federal budget that exceeds $3.5 trillion annually, and millions of people in and out of uniform--and in and out of government--depend on them for direction and leadership. This book published by the National Academy of Public Administration, Building a 21st Century SES: Ensuring Leadership Excellence in Our Federal Government, brings together the practical perspectives of leaders with substantial experience with the SES. The commentators address such issues as the proper institutional role of SES, the most critical leadership qualities for the 21st Century, the development of the next generation of career leaders, and opportunities to revitalize the SES for future decades.


Book Synopsis Building a 21st Century SES by : Ronald Sanders

Download or read book Building a 21st Century SES written by Ronald Sanders and published by . This book was released on 2017-03-17 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: The over 7,000 public servants comprising the career Senior Executive Service (SES) are critical to the functioning of the federal government. Established as a government-wide executive corps by the Civil Service Reform Act of 1978, the SES is at a critical juncture in its history. They are called on to lead the unbelievably complex organizations and programs that deliver public goods and services. They manage a federal budget that exceeds $3.5 trillion annually, and millions of people in and out of uniform--and in and out of government--depend on them for direction and leadership. This book published by the National Academy of Public Administration, Building a 21st Century SES: Ensuring Leadership Excellence in Our Federal Government, brings together the practical perspectives of leaders with substantial experience with the SES. The commentators address such issues as the proper institutional role of SES, the most critical leadership qualities for the 21st Century, the development of the next generation of career leaders, and opportunities to revitalize the SES for future decades.


Public Service and Good Governance for the Twenty-First Century

Public Service and Good Governance for the Twenty-First Century

Author: James L. Perry

Publisher: University of Pennsylvania Press

Published: 2020-05-01

Total Pages: 296

ISBN-13: 0812252047

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Expert analysis of American governance challenges and recommendations for reform Two big ideas serve as the catalyst for the essays collected in this book. The first is the state of governance in the United States, which Americans variously perceive as broken, frustrating, and unresponsive. Editor James Perry observes in his Introduction that this perception is rooted in three simultaneous developments: government's failure to perform basic tasks that once were taken for granted, an accelerating pace of change that quickly makes past standards of performance antiquated, and a dearth of intellectual capital that generate the capacity to bridge the gulf between expectations and performance. The second idea hearkens back to the Progressive era, when Americans revealed themselves to be committed to better administration of their government at all levels—federal, state, and local. These two ideas—the diminishing capacity for effective governance and Americans' expectations for reform—are veering in opposite directions. Contributors to Public Service and Good Governance for the Twenty-First Century explore these central ideas by addressing such questions as: what is the state of government today? Can future disruptions of governance and public service be anticipated? What forms of government will emerge from the past and what institutions and structures will be needed to meet future challenges? And lastly, and perhaps most importantly, what knowledge, skills, and abilities will need to be fostered for tomorrow's civil servants to lead and execute effectively? Public Service and Good Governance for the Twenty-First Century offers recommendations for bending the trajectories of governance capacity and reform expectations toward convergence, including reversing the trend of administrative disinvestment, developing talent for public leadership through higher education, creating a federal civil service to meet future needs, and rebuilding bipartisanship so that the sweeping changes needed to restore good government become possible. Contributors: Sheila Bair, William W. Bradley, John J. DiIulio, Jr., Angela Evans, Francis Fukuyama, Donald F. Kettl, Ramayya Krishnan, Paul C. Light, Shelley Metzenbaum, Norman J. Ornstein, James L. Perry, Norma M. Riccucci, Paul R. Verkuil, Paul A. Volcker.


Book Synopsis Public Service and Good Governance for the Twenty-First Century by : James L. Perry

Download or read book Public Service and Good Governance for the Twenty-First Century written by James L. Perry and published by University of Pennsylvania Press. This book was released on 2020-05-01 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Expert analysis of American governance challenges and recommendations for reform Two big ideas serve as the catalyst for the essays collected in this book. The first is the state of governance in the United States, which Americans variously perceive as broken, frustrating, and unresponsive. Editor James Perry observes in his Introduction that this perception is rooted in three simultaneous developments: government's failure to perform basic tasks that once were taken for granted, an accelerating pace of change that quickly makes past standards of performance antiquated, and a dearth of intellectual capital that generate the capacity to bridge the gulf between expectations and performance. The second idea hearkens back to the Progressive era, when Americans revealed themselves to be committed to better administration of their government at all levels—federal, state, and local. These two ideas—the diminishing capacity for effective governance and Americans' expectations for reform—are veering in opposite directions. Contributors to Public Service and Good Governance for the Twenty-First Century explore these central ideas by addressing such questions as: what is the state of government today? Can future disruptions of governance and public service be anticipated? What forms of government will emerge from the past and what institutions and structures will be needed to meet future challenges? And lastly, and perhaps most importantly, what knowledge, skills, and abilities will need to be fostered for tomorrow's civil servants to lead and execute effectively? Public Service and Good Governance for the Twenty-First Century offers recommendations for bending the trajectories of governance capacity and reform expectations toward convergence, including reversing the trend of administrative disinvestment, developing talent for public leadership through higher education, creating a federal civil service to meet future needs, and rebuilding bipartisanship so that the sweeping changes needed to restore good government become possible. Contributors: Sheila Bair, William W. Bradley, John J. DiIulio, Jr., Angela Evans, Francis Fukuyama, Donald F. Kettl, Ramayya Krishnan, Paul C. Light, Shelley Metzenbaum, Norman J. Ornstein, James L. Perry, Norma M. Riccucci, Paul R. Verkuil, Paul A. Volcker.


American Public Administration

American Public Administration

Author: Robert A. Cropf

Publisher: Routledge

Published: 2015-09-04

Total Pages: 465

ISBN-13: 1317350421

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In addition to addressing the basics, American Public Administration: Public Service for the 21st Century stands out from other books in the market by offering a broader context in which to understand public administration and by devoting comprehensive coverage to current topics and trends, many of which are given chapter-length treatment (e.g., civil society, privatization, management information systems, and ethics). The most recent and compelling research is woven throughout every chapter to give students a useful, in-depth understanding of the field today. Real-world case studies and vignettes, helpful chapter pedagogy, an abundance of charts and graphs, and numerous Web listings help students learn and engage them in the text.


Book Synopsis American Public Administration by : Robert A. Cropf

Download or read book American Public Administration written by Robert A. Cropf and published by Routledge. This book was released on 2015-09-04 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: In addition to addressing the basics, American Public Administration: Public Service for the 21st Century stands out from other books in the market by offering a broader context in which to understand public administration and by devoting comprehensive coverage to current topics and trends, many of which are given chapter-length treatment (e.g., civil society, privatization, management information systems, and ethics). The most recent and compelling research is woven throughout every chapter to give students a useful, in-depth understanding of the field today. Real-world case studies and vignettes, helpful chapter pedagogy, an abundance of charts and graphs, and numerous Web listings help students learn and engage them in the text.


Transforming Public Leadership for the 21st Century

Transforming Public Leadership for the 21st Century

Author: Ricardo S. Morse

Publisher: Routledge

Published: 2014-12-18

Total Pages: 443

ISBN-13: 131745328X

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The forces of globalization are shifting our world, including the public sector, away from hierarchy and command and control toward one of collaboration and networks. The way public leadership is thought about and practiced must be, and is being, transformed. This volume in the "Transformational Trends in Governance & Democracy" series explores what the shift looks like and also offers guidance on what it should look like. Specifically, the book focuses on the role of "career leaders" - those in public service - who are agents of change not only in their own organizations, but also in their communities and policy domains. These leaders work in network settings, making connections and collaborating to create public value and advance the common good. Featuring the insights of an authoritative group of contributors, the volume offers a mix of scholarship, from philosophical discussions to conceptual models to empirical studies that, taken together, will help inform the transformation of public leadership that is already underway.


Book Synopsis Transforming Public Leadership for the 21st Century by : Ricardo S. Morse

Download or read book Transforming Public Leadership for the 21st Century written by Ricardo S. Morse and published by Routledge. This book was released on 2014-12-18 with total page 443 pages. Available in PDF, EPUB and Kindle. Book excerpt: The forces of globalization are shifting our world, including the public sector, away from hierarchy and command and control toward one of collaboration and networks. The way public leadership is thought about and practiced must be, and is being, transformed. This volume in the "Transformational Trends in Governance & Democracy" series explores what the shift looks like and also offers guidance on what it should look like. Specifically, the book focuses on the role of "career leaders" - those in public service - who are agents of change not only in their own organizations, but also in their communities and policy domains. These leaders work in network settings, making connections and collaborating to create public value and advance the common good. Featuring the insights of an authoritative group of contributors, the volume offers a mix of scholarship, from philosophical discussions to conceptual models to empirical studies that, taken together, will help inform the transformation of public leadership that is already underway.


Public Service Evolution in the 15 Post-Soviet Countries

Public Service Evolution in the 15 Post-Soviet Countries

Author: Alikhan Baimenov

Publisher: Springer Nature

Published: 2022-01-31

Total Pages: 607

ISBN-13: 9811624623

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A unique study of public service evolution in the 15 post-soviet countries from independence to date. It reveals the diversity in their transformation shaped by historical and cultural traditions and the soviet legacy they inherited, as well as by the impact of the political will of ruling elites, all of which influenced the socio-economic and governance models these countries adapted. Its value lays with the fact that it is a collaborative outcome of prominent practitioners, who actively participated in the transformation process, and leading scholars representing all 15 post-soviet countries. It is valuable addition to the body of knowledge of public administration, allowing for improved understanding of the complexity and depth of change that has taken place over the past 30 years. It provides an in-depth analysis of the public service reform process; a subject relevant to the countries of the Region and beyond.


Book Synopsis Public Service Evolution in the 15 Post-Soviet Countries by : Alikhan Baimenov

Download or read book Public Service Evolution in the 15 Post-Soviet Countries written by Alikhan Baimenov and published by Springer Nature. This book was released on 2022-01-31 with total page 607 pages. Available in PDF, EPUB and Kindle. Book excerpt: A unique study of public service evolution in the 15 post-soviet countries from independence to date. It reveals the diversity in their transformation shaped by historical and cultural traditions and the soviet legacy they inherited, as well as by the impact of the political will of ruling elites, all of which influenced the socio-economic and governance models these countries adapted. Its value lays with the fact that it is a collaborative outcome of prominent practitioners, who actively participated in the transformation process, and leading scholars representing all 15 post-soviet countries. It is valuable addition to the body of knowledge of public administration, allowing for improved understanding of the complexity and depth of change that has taken place over the past 30 years. It provides an in-depth analysis of the public service reform process; a subject relevant to the countries of the Region and beyond.


Passionate Bureaucrat, The: Lessons For The 21st Century From 4,500 Years Of Public Service Reform

Passionate Bureaucrat, The: Lessons For The 21st Century From 4,500 Years Of Public Service Reform

Author: Everest-phillips Max

Publisher: World Scientific

Published: 2018-06-28

Total Pages: 372

ISBN-13: 9813234849

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Effective and impartial public administration is the foundation of state legitimacy. This was understood 4,500 years ago when Urukagina, the ruler of a small country in Mesopotamia, proclaimed the first known reform of public service. The quality of public administration will be even more important in the 21st century. Successful states will be those that recognise public service as a key determinant of national competitive advantage. That realisation will generate a radical change in the image of the civil servant — from dull, uninspired public official to passionate advocate of the common good.This transformation will be the product of the complex challenges arising from the interweaving of globalisation with the '4th Industrial Revolution.' These and related developments are forcing governments around the world to search for public service that can respond to the unprecedented range of opportunities and threats emerging from a rapidly evolving international context. In an increasingly frenetic world ruled by 'Wicked Ostriches' and 'Black Elephants', governments require a civil service capable of achieving five outcomes: i) unlocking the creativity and collaborative spirit needed to solve complex problems; ii) overcoming the fallacy that the private sector is inherently more innovative and efficient than the public service; iii) developing societies that are perceived by their citizens as fair; iv) fostering the trust of citizens in their governments; and v) bolstering the legitimacy of the state.The author, who is Director of the United Nations Development Programme's Global Centre for Public Service Excellence in Singapore, suggests that these interconnected aims will result in a new phenomenon: the public recognition by political leaders and citizens that future prosperity, political stability, environmental sustainability and social cohesion are dependent on committed and creative civil servants passionate about promoting the long-term national interest.'I shall pass through this world but once. Any good therefore that I can do or any kindness that I can show to any human being, let me do it now. Let me not defer or neglect it, for I shall not pass this way again.'Mahatma Gandhi


Book Synopsis Passionate Bureaucrat, The: Lessons For The 21st Century From 4,500 Years Of Public Service Reform by : Everest-phillips Max

Download or read book Passionate Bureaucrat, The: Lessons For The 21st Century From 4,500 Years Of Public Service Reform written by Everest-phillips Max and published by World Scientific. This book was released on 2018-06-28 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective and impartial public administration is the foundation of state legitimacy. This was understood 4,500 years ago when Urukagina, the ruler of a small country in Mesopotamia, proclaimed the first known reform of public service. The quality of public administration will be even more important in the 21st century. Successful states will be those that recognise public service as a key determinant of national competitive advantage. That realisation will generate a radical change in the image of the civil servant — from dull, uninspired public official to passionate advocate of the common good.This transformation will be the product of the complex challenges arising from the interweaving of globalisation with the '4th Industrial Revolution.' These and related developments are forcing governments around the world to search for public service that can respond to the unprecedented range of opportunities and threats emerging from a rapidly evolving international context. In an increasingly frenetic world ruled by 'Wicked Ostriches' and 'Black Elephants', governments require a civil service capable of achieving five outcomes: i) unlocking the creativity and collaborative spirit needed to solve complex problems; ii) overcoming the fallacy that the private sector is inherently more innovative and efficient than the public service; iii) developing societies that are perceived by their citizens as fair; iv) fostering the trust of citizens in their governments; and v) bolstering the legitimacy of the state.The author, who is Director of the United Nations Development Programme's Global Centre for Public Service Excellence in Singapore, suggests that these interconnected aims will result in a new phenomenon: the public recognition by political leaders and citizens that future prosperity, political stability, environmental sustainability and social cohesion are dependent on committed and creative civil servants passionate about promoting the long-term national interest.'I shall pass through this world but once. Any good therefore that I can do or any kindness that I can show to any human being, let me do it now. Let me not defer or neglect it, for I shall not pass this way again.'Mahatma Gandhi


Managing Organizations to Sustain Passion for Public Service

Managing Organizations to Sustain Passion for Public Service

Author: James L. Perry

Publisher: Cambridge University Press

Published: 2020-12-17

Total Pages: 333

ISBN-13: 1108843255

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New behavioural science knowledge about motivation in public service from a pioneer of the field.


Book Synopsis Managing Organizations to Sustain Passion for Public Service by : James L. Perry

Download or read book Managing Organizations to Sustain Passion for Public Service written by James L. Perry and published by Cambridge University Press. This book was released on 2020-12-17 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: New behavioural science knowledge about motivation in public service from a pioneer of the field.


Governance in the Twenty-first Century

Governance in the Twenty-first Century

Author: Canadian Centre for Management Development

Publisher: McGill-Queen's Press - MQUP

Published: 2000

Total Pages: 452

ISBN-13: 9780773521308

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Numerous administrative reforms during the past several decades, referred to as the "New Public Management," have altered government in a number of fundamental ways. These changes have, in turn, produced the need for even greater change if the public sector is to be capable of governing efficiently and responsibly. The challenges now facing government are numerous, including the need to recruit capable and committed young public servants, adapt to new information technology, manage changing intergovernmental relations, and, perhaps most important, hold the reformed administrative structures accountable to both political demands and legal standards. Some countries have already initiated new rounds of reform while others are still attempting to understand and absorb the consequences of changes motivated by new public management ideas. In Governance in the twenty-first century international experts recognise both the difficulty of making predictions and the need to consider the future in order to prepare the public sector for new challenges. The authors' predictions and recommendations are anchored in a thorough understanding of contemporary public administration. They point out that not only have previous reforms made yet more change necessary and inevitable but that the purpose of these reforms is to attempt to return government to the position of respect and competence it enjoyed in the past. B. Guy Peters is Maurice Falk Professor of American Government, Department of Political Science, University of Pittsburgh. Donald J. Savoie holds the Clément-Cormier Chair in Economic Development at the Université de Moncton, where he also teaches public administration.


Book Synopsis Governance in the Twenty-first Century by : Canadian Centre for Management Development

Download or read book Governance in the Twenty-first Century written by Canadian Centre for Management Development and published by McGill-Queen's Press - MQUP. This book was released on 2000 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt: Numerous administrative reforms during the past several decades, referred to as the "New Public Management," have altered government in a number of fundamental ways. These changes have, in turn, produced the need for even greater change if the public sector is to be capable of governing efficiently and responsibly. The challenges now facing government are numerous, including the need to recruit capable and committed young public servants, adapt to new information technology, manage changing intergovernmental relations, and, perhaps most important, hold the reformed administrative structures accountable to both political demands and legal standards. Some countries have already initiated new rounds of reform while others are still attempting to understand and absorb the consequences of changes motivated by new public management ideas. In Governance in the twenty-first century international experts recognise both the difficulty of making predictions and the need to consider the future in order to prepare the public sector for new challenges. The authors' predictions and recommendations are anchored in a thorough understanding of contemporary public administration. They point out that not only have previous reforms made yet more change necessary and inevitable but that the purpose of these reforms is to attempt to return government to the position of respect and competence it enjoyed in the past. B. Guy Peters is Maurice Falk Professor of American Government, Department of Political Science, University of Pittsburgh. Donald J. Savoie holds the Clément-Cormier Chair in Economic Development at the Université de Moncton, where he also teaches public administration.


American Public Administration

American Public Administration

Author: Robert A. Cropf

Publisher: Taylor & Francis

Published: 2023-07-31

Total Pages: 561

ISBN-13: 1000905012

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American Public Administration has been the go-to introductory textbook for Public Administration courses with a focus on civil society for the better part of two decades. Now in an extensively revised and updated third edition, authors Cropf and Wagner weave the most recent and compelling research throughout every chapter to give students a useful, in-depth understanding of the field today. Changes to this edition include: Three new chapters, including one on public administration’s role in community resilience, a second on public administration and public health, and a complete rewrite of the chapter on managing information resources in public organizations. Extended discussions about the importance of civil society in public administration as well as the growing role of information technology, including the role of government in combating misinformation and disinformation. New coverage of topics, including but not limited to: the need for better disaster and pandemic planning at all levels of government; a need for greater preparedness related to global climate change; the worsening of the wealth inequality gap in the United States; America’s changing role in the world’s economy; important efforts to achieve racial, economic, and social equality and the response from government; and the increasing and evolving relationship between police and the community in the United States. Fully updated pedagogical tools including chapter summaries, discussion questions, brief case studies, case study discussion questions, key terms, and suggestions for further reading in each chapter, as well as accompanying support material that can be easily incorporated into Learning Management Systems (LMS), including Canvas and Blackboard. Comprehensive, well-written, and offering a careful consideration of the fundamentals, American Public Administration, Third Edition is an ideal introductory text for courses at undergraduate or graduate level, offering students a broader civil society context in which to understand public service.


Book Synopsis American Public Administration by : Robert A. Cropf

Download or read book American Public Administration written by Robert A. Cropf and published by Taylor & Francis. This book was released on 2023-07-31 with total page 561 pages. Available in PDF, EPUB and Kindle. Book excerpt: American Public Administration has been the go-to introductory textbook for Public Administration courses with a focus on civil society for the better part of two decades. Now in an extensively revised and updated third edition, authors Cropf and Wagner weave the most recent and compelling research throughout every chapter to give students a useful, in-depth understanding of the field today. Changes to this edition include: Three new chapters, including one on public administration’s role in community resilience, a second on public administration and public health, and a complete rewrite of the chapter on managing information resources in public organizations. Extended discussions about the importance of civil society in public administration as well as the growing role of information technology, including the role of government in combating misinformation and disinformation. New coverage of topics, including but not limited to: the need for better disaster and pandemic planning at all levels of government; a need for greater preparedness related to global climate change; the worsening of the wealth inequality gap in the United States; America’s changing role in the world’s economy; important efforts to achieve racial, economic, and social equality and the response from government; and the increasing and evolving relationship between police and the community in the United States. Fully updated pedagogical tools including chapter summaries, discussion questions, brief case studies, case study discussion questions, key terms, and suggestions for further reading in each chapter, as well as accompanying support material that can be easily incorporated into Learning Management Systems (LMS), including Canvas and Blackboard. Comprehensive, well-written, and offering a careful consideration of the fundamentals, American Public Administration, Third Edition is an ideal introductory text for courses at undergraduate or graduate level, offering students a broader civil society context in which to understand public service.