Author: United States Government Accountability

Publisher: Createspace Independent Publishing Platform

Published: 2015-06-26

Total Pages: 50

ISBN-13: 9781511414845

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"The U.S. transportation system--composed of multiple interconnected modes, including aviation, freight and passenger rail, highway, public transit, and pipelines--moves billions of passengers and tons of goods yearly. The system's size and importance to the country's safety, security, and economic well-being make it an attractive target for terrorists. The Implementing Recommendations of the 9/11 Commission Act of 2007 mandated GAO to conduct a biennial survey of satisfaction of recipients of transportation security-related information. GAO last conducted this survey in 2011. This report addresses the extent to which (1) stakeholders report they are satisfied with TSA's security-related products and mechanisms used to disseminate them and TSA has used GAO's prior survey information to identify any areas for improvement, and (2) TSA obtains, documents, and incorporates stakeholder feedback. To do this, GAO conducted a survey of 481 stakeholders from November 2013 through January 2014 and received a 70 percent response rate. While the responses cannot be generalized, they provide insight. GAO also analyzed 2013 TSA survey data and conducted interviews with agency officials. An electronic supplement-- GAO 14 488SP --provides survey results. Among other things, GAO recommends that TSA assess GAO's survey results to identify causes of information-sharing gaps and actions to address them, and systematically document and incorporate stakeholder feedback. DHS concurred."--Highlights.

Download or read book Transportation Security Information Sharing written by United States Government Accountability and published by Createspace Independent Publishing Platform. This book was released on 2015-06-26 with total page 50 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The U.S. transportation system--composed of multiple interconnected modes, including aviation, freight and passenger rail, highway, public transit, and pipelines--moves billions of passengers and tons of goods yearly. The system's size and importance to the country's safety, security, and economic well-being make it an attractive target for terrorists. The Implementing Recommendations of the 9/11 Commission Act of 2007 mandated GAO to conduct a biennial survey of satisfaction of recipients of transportation security-related information. GAO last conducted this survey in 2011. This report addresses the extent to which (1) stakeholders report they are satisfied with TSA's security-related products and mechanisms used to disseminate them and TSA has used GAO's prior survey information to identify any areas for improvement, and (2) TSA obtains, documents, and incorporates stakeholder feedback. To do this, GAO conducted a survey of 481 stakeholders from November 2013 through January 2014 and received a 70 percent response rate. While the responses cannot be generalized, they provide insight. GAO also analyzed 2013 TSA survey data and conducted interviews with agency officials. An electronic supplement-- GAO 14 488SP --provides survey results. Among other things, GAO recommends that TSA assess GAO's survey results to identify causes of information-sharing gaps and actions to address them, and systematically document and incorporate stakeholder feedback. DHS concurred."--Highlights.