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A head server at a renowned NYC restaurant dishes out stories and trade secrets from the world of fine dining in this behind-the-scenes memoir. While recent college grad Phoebe Damrosch was figuring out what to do with her life, she supported herself by working as a waiter. Before long she was a captain at the legendary four-star restaurant Per Se, the culinary creation of master chef Thomas Keller. Service Included is the story of her experiences there: her obsession with food, her love affair with a sommelier, and her observations of the highly competitive and frenetic world of fine dining. Along the way, she provides insider dining tips, such as: Never ask your waiter what else he or she does. Never send something back after eating most of it. Never make gagging noises when hearing the specials—someone else at the table might like to order one.
Book Synopsis Service Included by : Phoebe Damrosch
Download or read book Service Included written by Phoebe Damrosch and published by Harper Collins. This book was released on 2009-10-13 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: A head server at a renowned NYC restaurant dishes out stories and trade secrets from the world of fine dining in this behind-the-scenes memoir. While recent college grad Phoebe Damrosch was figuring out what to do with her life, she supported herself by working as a waiter. Before long she was a captain at the legendary four-star restaurant Per Se, the culinary creation of master chef Thomas Keller. Service Included is the story of her experiences there: her obsession with food, her love affair with a sommelier, and her observations of the highly competitive and frenetic world of fine dining. Along the way, she provides insider dining tips, such as: Never ask your waiter what else he or she does. Never send something back after eating most of it. Never make gagging noises when hearing the specials—someone else at the table might like to order one.
The last two decades have seen the rise and rise of the service economy, where image - and customer perceptions - are crucially important in building a successful business. Rarely do we buy a hard, tangible object called a 'product'. Financial services sell peace of mind; car manufacturers sell a self-image and an aspirational lifestyle; computer and software companies offer 'solutions' - even food is fashion. Nigel Barlow draws on two decades of experience in 20 countries to argue that the age of service has failed to deliver on its promises. He goes far beyond the standard business-speak cliches of customer service to show why merely satisfying customers is not enough. He explores with original examples and first-hand experinces why service so often falls short of customer expectations, and shows how to think and act to create legendary service in the reader's own organization.
Book Synopsis Batteries Included! by : Nigel Barlow
Download or read book Batteries Included! written by Nigel Barlow and published by Random House. This book was released on 2012-04-24 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: The last two decades have seen the rise and rise of the service economy, where image - and customer perceptions - are crucially important in building a successful business. Rarely do we buy a hard, tangible object called a 'product'. Financial services sell peace of mind; car manufacturers sell a self-image and an aspirational lifestyle; computer and software companies offer 'solutions' - even food is fashion. Nigel Barlow draws on two decades of experience in 20 countries to argue that the age of service has failed to deliver on its promises. He goes far beyond the standard business-speak cliches of customer service to show why merely satisfying customers is not enough. He explores with original examples and first-hand experinces why service so often falls short of customer expectations, and shows how to think and act to create legendary service in the reader's own organization.
Download or read book Public Service Management written by and published by . This book was released on 1912 with total page 668 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis N.E.L.A. Bulletin by : National Electric Light Association
Download or read book N.E.L.A. Bulletin written by National Electric Light Association and published by . This book was released on 1928 with total page 784 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Report by : Commonwealth Shipping Committee
Download or read book Report written by Commonwealth Shipping Committee and published by . This book was released on 1915 with total page 916 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.
Book Synopsis Uncommon Service by : Frances X. Frei
Download or read book Uncommon Service written by Frances X. Frei and published by Harvard Business Press. This book was released on 2012 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.
Book Synopsis Census of England and Wales. 1911 (10 Edward 7 and 1 George 5, Ch. 27) by : Great Britain. Census Office
Download or read book Census of England and Wales. 1911 (10 Edward 7 and 1 George 5, Ch. 27) written by Great Britain. Census Office and published by . This book was released on 1915 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Report of the ... Annual Lake Mohonk Conference of Friends of the Indian and Other Dependent Peoples by :
Download or read book Report of the ... Annual Lake Mohonk Conference of Friends of the Indian and Other Dependent Peoples written by and published by . This book was released on 1912 with total page 1148 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Standard Trade and Securities Service by :
Download or read book Standard Trade and Securities Service written by and published by . This book was released on 1927 with total page 734 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Good Government by : Francis Ellington Leupp
Download or read book Good Government written by Francis Ellington Leupp and published by . This book was released on 1898 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt:
