Service Leadership Theory

Service Leadership Theory

Author: Daniel T. L. Shek

Publisher:

Published: 2021-04-08

Total Pages: 0

ISBN-13: 9781536193893

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"Service leadership is conceived as "satisfying needs by consistently providing quality personal service to everyone one comes into contact with, including one's self, others, groups, communities, systems, and environments." Effective service leadership is determined by three Cs - "Competence," "Character," and "Care." To nurture these important leadership qualities in university students, the "Service Leadership Education Initiative" was launched in eight public universities in Hong Kong. The introduction of this new concept is due to the fact that worldwide economic structure has shifted from manufacturing economies to service economies. The key concepts and propositions in service leadership theory (SLT), such as the strong emphasis on humanity, moral character, caring, and trust, have deep theoretical roots in the existing well-established theories and empirical findings in the social science literature. In addition, these important elements of service leadership have been successfully practiced and proved to exert beneficial influences on personal and organizational success. These findings give support to the validity of the SLT and its further application in education and industry. We earnestly hope that service leaders and organizations can put SLT propositions into practice to achieve success"--


Book Synopsis Service Leadership Theory by : Daniel T. L. Shek

Download or read book Service Leadership Theory written by Daniel T. L. Shek and published by . This book was released on 2021-04-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Service leadership is conceived as "satisfying needs by consistently providing quality personal service to everyone one comes into contact with, including one's self, others, groups, communities, systems, and environments." Effective service leadership is determined by three Cs - "Competence," "Character," and "Care." To nurture these important leadership qualities in university students, the "Service Leadership Education Initiative" was launched in eight public universities in Hong Kong. The introduction of this new concept is due to the fact that worldwide economic structure has shifted from manufacturing economies to service economies. The key concepts and propositions in service leadership theory (SLT), such as the strong emphasis on humanity, moral character, caring, and trust, have deep theoretical roots in the existing well-established theories and empirical findings in the social science literature. In addition, these important elements of service leadership have been successfully practiced and proved to exert beneficial influences on personal and organizational success. These findings give support to the validity of the SLT and its further application in education and industry. We earnestly hope that service leaders and organizations can put SLT propositions into practice to achieve success"--


Servant Leadership

Servant Leadership

Author: Dirk van Dierendonck

Publisher: Springer

Published: 2010-10-13

Total Pages: 237

ISBN-13: 0230299180

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Servant-leadership may be the answer to the current demand for a more ethical, people-centred leadership where humility, servitude and contribution are key elements. The purpose of this book is to provide an overview of current thinking and empirical research of the determinants, underlying processes and consequences of servant leadership.


Book Synopsis Servant Leadership by : Dirk van Dierendonck

Download or read book Servant Leadership written by Dirk van Dierendonck and published by Springer. This book was released on 2010-10-13 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: Servant-leadership may be the answer to the current demand for a more ethical, people-centred leadership where humility, servitude and contribution are key elements. The purpose of this book is to provide an overview of current thinking and empirical research of the determinants, underlying processes and consequences of servant leadership.


Leading from the Middle

Leading from the Middle

Author: Scott Mautz

Publisher: John Wiley & Sons

Published: 2021-05-18

Total Pages: 226

ISBN-13: 1119717914

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The definitive playbook for driving impact as a middle manager Leading from the Middle: A Playbook for Managers to Influence Up, Down, and Across the Organization delivers an insightful and practical guide for the backbone of an organization: those who have a boss and are a boss and must lead from the messy middle. Accomplished author and former P&G executive Scott Mautz walks readers through the unique challenges facing these managers, and the mindset and skillset necessary for managing up and down and influencing what happens across the organization. You’ll learn the winning mindset of the best middle managers, how to develop the most important skills necessary for managing from the middle, how to create your personal Middle Action Plan (MAP), and effectively influence: Up the chain of command, to your boss and those above them Down, to your direct reports and teams who report to you Laterally, to peers and teams you have no formal authority over Anyone in an organization who reports to someone and has someone reporting to them must lead from the middle. They are the most important group in an organization and have a unique opportunity to drive impact. Leading from the Middle explains how.


Book Synopsis Leading from the Middle by : Scott Mautz

Download or read book Leading from the Middle written by Scott Mautz and published by John Wiley & Sons. This book was released on 2021-05-18 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive playbook for driving impact as a middle manager Leading from the Middle: A Playbook for Managers to Influence Up, Down, and Across the Organization delivers an insightful and practical guide for the backbone of an organization: those who have a boss and are a boss and must lead from the messy middle. Accomplished author and former P&G executive Scott Mautz walks readers through the unique challenges facing these managers, and the mindset and skillset necessary for managing up and down and influencing what happens across the organization. You’ll learn the winning mindset of the best middle managers, how to develop the most important skills necessary for managing from the middle, how to create your personal Middle Action Plan (MAP), and effectively influence: Up the chain of command, to your boss and those above them Down, to your direct reports and teams who report to you Laterally, to peers and teams you have no formal authority over Anyone in an organization who reports to someone and has someone reporting to them must lead from the middle. They are the most important group in an organization and have a unique opportunity to drive impact. Leading from the Middle explains how.


Seven Pillars of Servant Leadership

Seven Pillars of Servant Leadership

Author: James W. Sipe

Publisher: Paulist Press

Published: 2015

Total Pages:

ISBN-13: 158768490X

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Seven Pillars of Servant Leadership (Rev.) offers concrete, functional skills necessary to practice servant leadership—to lead by serving first.


Book Synopsis Seven Pillars of Servant Leadership by : James W. Sipe

Download or read book Seven Pillars of Servant Leadership written by James W. Sipe and published by Paulist Press. This book was released on 2015 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Seven Pillars of Servant Leadership (Rev.) offers concrete, functional skills necessary to practice servant leadership—to lead by serving first.


The Servant as Leader

The Servant as Leader

Author: Robert K. Greenleaf

Publisher:

Published: 1973

Total Pages: 41

ISBN-13:

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Book Synopsis The Servant as Leader by : Robert K. Greenleaf

Download or read book The Servant as Leader written by Robert K. Greenleaf and published by . This book was released on 1973 with total page 41 pages. Available in PDF, EPUB and Kindle. Book excerpt:


Reflections on Leadership

Reflections on Leadership

Author: Larry C. Spears

Publisher: John Wiley & Sons

Published: 1995-05-29

Total Pages: 376

ISBN-13:

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"I believe that [Bob Greenleaf's] essay, 'The Servant as Leader' is the most singular and useful statement on leadership that I have read in the last 20 years. Despite a virtual tidal wave of books on leadership during the last few years, there is something different about Bob Greenleaf's essay, something both simpler and more profound . . . For many years, I simply told people not to waste their time reading all the other managerial leadership books. 'If you are really serious about the deeper territory of true leadership,' I would say, 'read Greenleaf.' " —from Chapter 20 by Peter M. Senge, Director of the Center for Organizational Learning at MIT's Sloan School of Management and author of The Fifth Discipline: The Art and Practice of the Learning Organization "There is a building momentum for enlightened leadership in the for-profit world, the social sector, and many areas of government today . . . Good books that deal with the beliefs and convictions that nurture this movement are not easy to find. This is one. Reflections on Leadership is a worthy and worthwhile gift to all those who attach high value both to their responsibilities and to the people with whom they work." —from the Foreword, by Max DePree, Chairman and CEO of Herman Miller Inc. and author of Leadership Is an Art and Leadership Jazz "I could give you three examples of major businesses who have used this business of servant-leadership training . . . at times of terrible crisis and have worked themselves out of the crisis. Practicing servant-leadership . . . had absolutely enormous incredible benefits for them . . . and then they threw it away. Because, as soon as the crisis passed, they said 'why exert ourselves?' The great problem is not how to . . . teach servant-leadership in the first place, but to get organizations to continue to use it and embed it in part of their culture." —from Chapter 7 by M. Scott Peck, author of The Road Less Traveled "Reflections on Leadership is fitting tribute to a man whose own sense of service has given all of us hope that at long last leaders will recognize that power of purpose is far stronger than power of position. After nearly 30 years, Robert K. Greenleaf's work has struck a resonant chord in the minds and hearts of scholars and practitioners alike. His message lives through others, the true legacy of a servant-leader." —Jim Kouzes, Chairman and CEO of TPG/Learning Systems and coauthor of The Leadership Challenge and Credibility "We are each indebted to Greenleaf for bringing spirit and values into the workplace. His ideas will have enduring value for every generation of leaders." —Peter Block, Founding Partner, Designed Learning Inc. and author of The Empowered Manager, Flawless Consulting, and Stewardship: Choosing Service Over Self-Interest In the twenty-five years since Robert K. Greenleaf first articulated his vision of "servant-leadership," the world has seen a steady expansion in the influence of the man and his ideas. Hailed as the "grandfather" of the modern empowerment movement in business leadership, Greenleaf described true leaders as those who lead by serving others —empowering them to reach their full potential. He saw the ideal leader as one who transforms and integrates an organization; a steward with a commitment to the growth of people and the building of a community. Reflections on Leadership demonstrates the scope of Greenleaf's impact on contemporary management theory and offers key essays by Greenleaf and his leading business and intellectual disciples. They include such influential thinkers as M. Scott Peck, author of The Road Less Traveled, and Peter Senge, author of The Fifth Discipline. "Despite all the buzz about modern leadership techniques, no one knows better than Greenleaf what really matters." —Working Woman magazine Reflections on Leadership opens with two remarkable essays by Greenleaf himself. One of them, "Reflections from Experience," published here for the first time, presents Greenleaf's prophetic observations on the use of executive power in an organization. In "Life's Choices and Markers," Greenleaf recounts five significant influences that led him to develop his revolutionary ideas on the nature of leadership. "Servant-leadership deals with the reality of power in everyday life—its legitimacy, the ethical restraints upon it and the beneficial results that can be attained through the appropriate use of power." —The New York Times In Reflections on Leadership, a host of notable management thinkers explore the implications of the servant-leadership concept in such areas as: Business ethics Team-building and servant-leadership Corporate risk-taking Spirit in the workplace Becoming a servant-leader The future of leadership For those who have already benefited from Greenleaf's ideas and wish to deepen their understanding, this is an essential book. It is also the ideal introduction for those eager to draw on a source of wisdom that has inspired so many others.


Book Synopsis Reflections on Leadership by : Larry C. Spears

Download or read book Reflections on Leadership written by Larry C. Spears and published by John Wiley & Sons. This book was released on 1995-05-29 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: "I believe that [Bob Greenleaf's] essay, 'The Servant as Leader' is the most singular and useful statement on leadership that I have read in the last 20 years. Despite a virtual tidal wave of books on leadership during the last few years, there is something different about Bob Greenleaf's essay, something both simpler and more profound . . . For many years, I simply told people not to waste their time reading all the other managerial leadership books. 'If you are really serious about the deeper territory of true leadership,' I would say, 'read Greenleaf.' " —from Chapter 20 by Peter M. Senge, Director of the Center for Organizational Learning at MIT's Sloan School of Management and author of The Fifth Discipline: The Art and Practice of the Learning Organization "There is a building momentum for enlightened leadership in the for-profit world, the social sector, and many areas of government today . . . Good books that deal with the beliefs and convictions that nurture this movement are not easy to find. This is one. Reflections on Leadership is a worthy and worthwhile gift to all those who attach high value both to their responsibilities and to the people with whom they work." —from the Foreword, by Max DePree, Chairman and CEO of Herman Miller Inc. and author of Leadership Is an Art and Leadership Jazz "I could give you three examples of major businesses who have used this business of servant-leadership training . . . at times of terrible crisis and have worked themselves out of the crisis. Practicing servant-leadership . . . had absolutely enormous incredible benefits for them . . . and then they threw it away. Because, as soon as the crisis passed, they said 'why exert ourselves?' The great problem is not how to . . . teach servant-leadership in the first place, but to get organizations to continue to use it and embed it in part of their culture." —from Chapter 7 by M. Scott Peck, author of The Road Less Traveled "Reflections on Leadership is fitting tribute to a man whose own sense of service has given all of us hope that at long last leaders will recognize that power of purpose is far stronger than power of position. After nearly 30 years, Robert K. Greenleaf's work has struck a resonant chord in the minds and hearts of scholars and practitioners alike. His message lives through others, the true legacy of a servant-leader." —Jim Kouzes, Chairman and CEO of TPG/Learning Systems and coauthor of The Leadership Challenge and Credibility "We are each indebted to Greenleaf for bringing spirit and values into the workplace. His ideas will have enduring value for every generation of leaders." —Peter Block, Founding Partner, Designed Learning Inc. and author of The Empowered Manager, Flawless Consulting, and Stewardship: Choosing Service Over Self-Interest In the twenty-five years since Robert K. Greenleaf first articulated his vision of "servant-leadership," the world has seen a steady expansion in the influence of the man and his ideas. Hailed as the "grandfather" of the modern empowerment movement in business leadership, Greenleaf described true leaders as those who lead by serving others —empowering them to reach their full potential. He saw the ideal leader as one who transforms and integrates an organization; a steward with a commitment to the growth of people and the building of a community. Reflections on Leadership demonstrates the scope of Greenleaf's impact on contemporary management theory and offers key essays by Greenleaf and his leading business and intellectual disciples. They include such influential thinkers as M. Scott Peck, author of The Road Less Traveled, and Peter Senge, author of The Fifth Discipline. "Despite all the buzz about modern leadership techniques, no one knows better than Greenleaf what really matters." —Working Woman magazine Reflections on Leadership opens with two remarkable essays by Greenleaf himself. One of them, "Reflections from Experience," published here for the first time, presents Greenleaf's prophetic observations on the use of executive power in an organization. In "Life's Choices and Markers," Greenleaf recounts five significant influences that led him to develop his revolutionary ideas on the nature of leadership. "Servant-leadership deals with the reality of power in everyday life—its legitimacy, the ethical restraints upon it and the beneficial results that can be attained through the appropriate use of power." —The New York Times In Reflections on Leadership, a host of notable management thinkers explore the implications of the servant-leadership concept in such areas as: Business ethics Team-building and servant-leadership Corporate risk-taking Spirit in the workplace Becoming a servant-leader The future of leadership For those who have already benefited from Greenleaf's ideas and wish to deepen their understanding, this is an essential book. It is also the ideal introduction for those eager to draw on a source of wisdom that has inspired so many others.


Service Leadership

Service Leadership

Author: Daniel T. K. Shek, Ph.d.

Publisher:

Published: 2019-02-28

Total Pages: 347

ISBN-13: 9781536148527

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How can leadership in service economies be developed and nurtured? This issue is of the utmost importance, because the mode of production and requirements of the leaders are different in manufacturing and service economies. While the focus in manufacturing industries is on do things right, the focus of services economies is on do the right things. In this book, the authors start out with the Service Leadership Model as well as the ingredients for Service Leadership knowledge, attitude and behaviors (i.e., skills). Second, psychometric properties of three validated measures on Service Leadership knowledge, attitude and behavior are presented. In these chapters, the internal consistency, convergent validity and factorial validity of the measures are presented. Third, the psychosocial correlates and norms associated with these three measures of Service Leadership are presented. Through these chapters, the authors attempt to establish the psychometric properties and norms of the scales assessing Service Leadership knowledge, attitude and behavior. It is their humble wish that the related work and the developed assessment tools can be used in the training, personnel decisions, intervention and research contexts.


Book Synopsis Service Leadership by : Daniel T. K. Shek, Ph.d.

Download or read book Service Leadership written by Daniel T. K. Shek, Ph.d. and published by . This book was released on 2019-02-28 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can leadership in service economies be developed and nurtured? This issue is of the utmost importance, because the mode of production and requirements of the leaders are different in manufacturing and service economies. While the focus in manufacturing industries is on do things right, the focus of services economies is on do the right things. In this book, the authors start out with the Service Leadership Model as well as the ingredients for Service Leadership knowledge, attitude and behaviors (i.e., skills). Second, psychometric properties of three validated measures on Service Leadership knowledge, attitude and behavior are presented. In these chapters, the internal consistency, convergent validity and factorial validity of the measures are presented. Third, the psychosocial correlates and norms associated with these three measures of Service Leadership are presented. Through these chapters, the authors attempt to establish the psychometric properties and norms of the scales assessing Service Leadership knowledge, attitude and behavior. It is their humble wish that the related work and the developed assessment tools can be used in the training, personnel decisions, intervention and research contexts.


Servant Leadership

Servant Leadership

Author: Stephen Prosser

Publisher:

Published: 2010

Total Pages: 48

ISBN-13: 9780982201275

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Book Synopsis Servant Leadership by : Stephen Prosser

Download or read book Servant Leadership written by Stephen Prosser and published by . This book was released on 2010 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt:


Practicing Servant Leadership

Practicing Servant Leadership

Author: Dirk van Dierendonck

Publisher: Springer

Published: 2018-06-29

Total Pages: 296

ISBN-13: 3319756443

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Building on the original writings of Robert K. Greenleaf, this edited collection provides new insights into servant leadership theory and broadens the conceptual framework with a developmental perspective on modern organisations. Bringing together a group of active servant leadership researchers and practitioners from around the world, this book applies Greenleaf’s original ideas to current challenges within today’s businesses. The authors explore theoretical topics such as purposefulness, compassion, personal growth and mindfulness, as well as providing practical models for implementing a servant leadership culture within organisations, with a particular focus on public administration and the health care industry.


Book Synopsis Practicing Servant Leadership by : Dirk van Dierendonck

Download or read book Practicing Servant Leadership written by Dirk van Dierendonck and published by Springer. This book was released on 2018-06-29 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building on the original writings of Robert K. Greenleaf, this edited collection provides new insights into servant leadership theory and broadens the conceptual framework with a developmental perspective on modern organisations. Bringing together a group of active servant leadership researchers and practitioners from around the world, this book applies Greenleaf’s original ideas to current challenges within today’s businesses. The authors explore theoretical topics such as purposefulness, compassion, personal growth and mindfulness, as well as providing practical models for implementing a servant leadership culture within organisations, with a particular focus on public administration and the health care industry.


The Palgrave Handbook of Servant Leadership

The Palgrave Handbook of Servant Leadership

Author: Gary E. Roberts

Publisher: Springer Nature

Published: 2023-04-11

Total Pages: 1729

ISBN-13: 3031013239

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This reference work offers comprehensive perspectives on servant leadership. Featuring a cadre of leading world-class scholars, practitioners, and contributing authors from diverse fields of inquiry, it aims to collate research on servant leadership with a particular focus on its moral and spiritual dimensions.It is divided into sections that center on topics such as character, philosophical influences, diversity and inclusion, critiques of servant leadership as well as examples of servant leaders Though first introduced in the 1970 by Robert Greenleaf, the field of servant leadership is still lacking consensus on a definition and a theoretical framework. The goal of this reference work is to begin to fill this gap by assembling the scholarship of the top scholars in this field and providing a go-to source for information on the theory and practice of servant leadership. This handbook will serve as an essential resource for researchers, scholars, and students of organizational behavior, human resource management, and business ethics, as well as consultants and business leaders interested in discovering the best leadership models to suit contemporary organizations.


Book Synopsis The Palgrave Handbook of Servant Leadership by : Gary E. Roberts

Download or read book The Palgrave Handbook of Servant Leadership written by Gary E. Roberts and published by Springer Nature. This book was released on 2023-04-11 with total page 1729 pages. Available in PDF, EPUB and Kindle. Book excerpt: This reference work offers comprehensive perspectives on servant leadership. Featuring a cadre of leading world-class scholars, practitioners, and contributing authors from diverse fields of inquiry, it aims to collate research on servant leadership with a particular focus on its moral and spiritual dimensions.It is divided into sections that center on topics such as character, philosophical influences, diversity and inclusion, critiques of servant leadership as well as examples of servant leaders Though first introduced in the 1970 by Robert Greenleaf, the field of servant leadership is still lacking consensus on a definition and a theoretical framework. The goal of this reference work is to begin to fill this gap by assembling the scholarship of the top scholars in this field and providing a go-to source for information on the theory and practice of servant leadership. This handbook will serve as an essential resource for researchers, scholars, and students of organizational behavior, human resource management, and business ethics, as well as consultants and business leaders interested in discovering the best leadership models to suit contemporary organizations.