Service Offerings and Agreements ITIL V3 Intermediate Capability Handbook [pack Of 10]

Service Offerings and Agreements ITIL V3 Intermediate Capability Handbook [pack Of 10]

Author: Alison Cartlidge

Publisher:

Published: 2010-11-08

Total Pages: 142

ISBN-13: 9780113312719

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This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.


Book Synopsis Service Offerings and Agreements ITIL V3 Intermediate Capability Handbook [pack Of 10] by : Alison Cartlidge

Download or read book Service Offerings and Agreements ITIL V3 Intermediate Capability Handbook [pack Of 10] written by Alison Cartlidge and published by . This book was released on 2010-11-08 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.


Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (single Copy)

Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (single Copy)

Author: Axelos

Publisher:

Published: 2014-10-31

Total Pages: 192

ISBN-13: 9780113314546

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This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.


Book Synopsis Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (single Copy) by : Axelos

Download or read book Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (single Copy) written by Axelos and published by . This book was released on 2014-10-31 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.


ITIL Intermediate Certification Companion Study Guide

ITIL Intermediate Certification Companion Study Guide

Author: Helen Morris

Publisher: John Wiley & Sons

Published: 2017-08-04

Total Pages: 723

ISBN-13: 1119012252

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The expert-led, full-coverage supporting guide for all four ITIL exams ITIL Intermediate Certification Companion Study Guide is your ultimate support system for the Intermediate ITIL Service Capability exams. Written by Service Management and ITIL framework experts, this book gives you everything you need to pass, including full coverage of all objectives for all four exams. Clear, concise explanations walk you through the process areas, concepts, and terms you need to know, and real-life examples show you how they are applied by professionals in the field every day. Although this guide is designed for exam preparation, it doesn't stop there — you also get expert insight on major topics in the field. The discussion includes operational support and analysis; planning, protection and optimization; release, control and validation; and service offerings and agreements that you'll need to know for the job. ITIL is the most widely-adopted IT Service Management qualification in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This book is your ideal companion for exam preparation, with comprehensive coverage and detailed information. Learn service strategy principles, organization, and implementation Master the central technologies used in IT Service Management Be aware of inherent challenges, risks, and critical success factors Internalize the material covered on all four ITIL exams The ITIL qualification is recognized around the globe, and is seen as the de facto certification for those seeking IT Service Management positions. Passing these exams requires thorough preparation and rigorous self-study, but the reward is a qualification that can follow you anywhere. ITIL Intermediate Certification Companion Study Guide for the ITIL Service Capability Exams leads you from Foundation to Master, giving you everything you need for exam success.


Book Synopsis ITIL Intermediate Certification Companion Study Guide by : Helen Morris

Download or read book ITIL Intermediate Certification Companion Study Guide written by Helen Morris and published by John Wiley & Sons. This book was released on 2017-08-04 with total page 723 pages. Available in PDF, EPUB and Kindle. Book excerpt: The expert-led, full-coverage supporting guide for all four ITIL exams ITIL Intermediate Certification Companion Study Guide is your ultimate support system for the Intermediate ITIL Service Capability exams. Written by Service Management and ITIL framework experts, this book gives you everything you need to pass, including full coverage of all objectives for all four exams. Clear, concise explanations walk you through the process areas, concepts, and terms you need to know, and real-life examples show you how they are applied by professionals in the field every day. Although this guide is designed for exam preparation, it doesn't stop there — you also get expert insight on major topics in the field. The discussion includes operational support and analysis; planning, protection and optimization; release, control and validation; and service offerings and agreements that you'll need to know for the job. ITIL is the most widely-adopted IT Service Management qualification in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This book is your ideal companion for exam preparation, with comprehensive coverage and detailed information. Learn service strategy principles, organization, and implementation Master the central technologies used in IT Service Management Be aware of inherent challenges, risks, and critical success factors Internalize the material covered on all four ITIL exams The ITIL qualification is recognized around the globe, and is seen as the de facto certification for those seeking IT Service Management positions. Passing these exams requires thorough preparation and rigorous self-study, but the reward is a qualification that can follow you anywhere. ITIL Intermediate Certification Companion Study Guide for the ITIL Service Capability Exams leads you from Foundation to Master, giving you everything you need for exam success.


Operational Support and Analysis

Operational Support and Analysis

Author: Stationery Office

Publisher:

Published: 2013-11-04

Total Pages: 191

ISBN-13: 9780113314294

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Updated in line with the ITIL 2011 editions and the Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.


Book Synopsis Operational Support and Analysis by : Stationery Office

Download or read book Operational Support and Analysis written by Stationery Office and published by . This book was released on 2013-11-04 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated in line with the ITIL 2011 editions and the Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.


Release, Control and Validation

Release, Control and Validation

Author: The Stationery Office

Publisher: Tso, the Stationery Office

Published: 2013-11-04

Total Pages: 196

ISBN-13: 9780113314331

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Updated in line with the ITIL 2011 editions and Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Cpability qualification.


Book Synopsis Release, Control and Validation by : The Stationery Office

Download or read book Release, Control and Validation written by The Stationery Office and published by Tso, the Stationery Office. This book was released on 2013-11-04 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated in line with the ITIL 2011 editions and Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Cpability qualification.


Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (single Copy)

Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (single Copy)

Author:

Publisher:

Published: 2010

Total Pages:

ISBN-13: 9780113315222

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Book Synopsis Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (single Copy) by :

Download or read book Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (single Copy) written by and published by . This book was released on 2010 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:


Planning, protection and optimization ITIL V3 intermediate capability handbook

Planning, protection and optimization ITIL V3 intermediate capability handbook

Author: George Kinnear

Publisher: The Stationery Office

Published: 2010-11-08

Total Pages: 166

ISBN-13: 9780113312726

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This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.


Book Synopsis Planning, protection and optimization ITIL V3 intermediate capability handbook by : George Kinnear

Download or read book Planning, protection and optimization ITIL V3 intermediate capability handbook written by George Kinnear and published by The Stationery Office. This book was released on 2010-11-08 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.


ITIL® 2011 Edition - A Pocket Guide

ITIL® 2011 Edition - A Pocket Guide

Author: Jan van Bon

Publisher: Van Haren

Published: 1970-01-01

Total Pages: 193

ISBN-13: 9087539258

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For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.Note: This pocket book is available in several languages: English, German, Dutch.Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011 Edition. We have condensed the full ITIL framework, found in 2000 pages, into just 200 pocket-sized pages! It means that this book is an essential time-saving and cost-effective guide to ITIL 2011 Edition -- for both industry experts and students alike. Primarily it is a quick, portable reference tool to ITIL for all professionals in the service management community. What is the ‘lifecycle’ approach? What are the key service management processes and functions? Secondly the ITIL pocket guide can be used as part of the training material for everyone who wants to certify for the ITIL Foundation exam. The guide contents cover all of the specifications of AXELOS’ ITIL Foundation Certificate syllabus.


Book Synopsis ITIL® 2011 Edition - A Pocket Guide by : Jan van Bon

Download or read book ITIL® 2011 Edition - A Pocket Guide written by Jan van Bon and published by Van Haren. This book was released on 1970-01-01 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.Note: This pocket book is available in several languages: English, German, Dutch.Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011 Edition. We have condensed the full ITIL framework, found in 2000 pages, into just 200 pocket-sized pages! It means that this book is an essential time-saving and cost-effective guide to ITIL 2011 Edition -- for both industry experts and students alike. Primarily it is a quick, portable reference tool to ITIL for all professionals in the service management community. What is the ‘lifecycle’ approach? What are the key service management processes and functions? Secondly the ITIL pocket guide can be used as part of the training material for everyone who wants to certify for the ITIL Foundation exam. The guide contents cover all of the specifications of AXELOS’ ITIL Foundation Certificate syllabus.


Planning, Protection and Optimization ITIL 2011 Intermediate Capability Handbook (pack Of 10)

Planning, Protection and Optimization ITIL 2011 Intermediate Capability Handbook (pack Of 10)

Author: AXELOS

Publisher:

Published: 2014-10-31

Total Pages:

ISBN-13: 9780113314553

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This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.


Book Synopsis Planning, Protection and Optimization ITIL 2011 Intermediate Capability Handbook (pack Of 10) by : AXELOS

Download or read book Planning, Protection and Optimization ITIL 2011 Intermediate Capability Handbook (pack Of 10) written by AXELOS and published by . This book was released on 2014-10-31 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.


ITIL Foundation Handbook [pack of 10 Copies - Chinese Edition]

ITIL Foundation Handbook [pack of 10 Copies - Chinese Edition]

Author: Stationery Office

Publisher:

Published: 2013-02-05

Total Pages: 158

ISBN-13: 9780113313587

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This quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement.


Book Synopsis ITIL Foundation Handbook [pack of 10 Copies - Chinese Edition] by : Stationery Office

Download or read book ITIL Foundation Handbook [pack of 10 Copies - Chinese Edition] written by Stationery Office and published by . This book was released on 2013-02-05 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: This quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement.