Six Sigma--The First 90 Days (paperback)

Six Sigma--The First 90 Days (paperback)

Author: Stephen A. Zinkgraf

Publisher: Pearson Education

Published: 2006-03-31

Total Pages: 626

ISBN-13: 0132797259

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Start Six Sigma Fast—And Achieve Powerful Business Benefits Within Months This book offers leaders a proven turnkey approach to launching a Six Sigma initiative in 90 days and using it to transform your company within a year. Drawing on their experience with fifty Six Sigma programs at companies ranging from AlliedSignal to Motorola, Stephen A. Zinkgraf and his contributors show how to rapidly align people, strategy, processes, and customers in support of your initiative—and gain powerful momentum for success. You’ll walk through preparing for an enterprise-wide launch, executing it flawlessly, and establishing a foundation for achieving sustainable results over the long term. Zinkgraf’s techniques, roadmaps, and milestones can help you quickly launch any complex change initiative—even those unrelated to Six Sigma. Taken together, they offer a complete framework for driving and managing change: the #1 core competency for twenty-first century executives. Coverage includes Leading Six Sigma: roadmaps, milestones, and techniques for delivering fast, sustainable gains Effectively preparing, flawlessly executing, and extending your impact for years to come Identifying opportunities, building teams, choosing partners, defining metrics, managing risk, and much more Discovering best practices from over fifty successful launches: techniques that work with any large-scale change initiative


Book Synopsis Six Sigma--The First 90 Days (paperback) by : Stephen A. Zinkgraf

Download or read book Six Sigma--The First 90 Days (paperback) written by Stephen A. Zinkgraf and published by Pearson Education. This book was released on 2006-03-31 with total page 626 pages. Available in PDF, EPUB and Kindle. Book excerpt: Start Six Sigma Fast—And Achieve Powerful Business Benefits Within Months This book offers leaders a proven turnkey approach to launching a Six Sigma initiative in 90 days and using it to transform your company within a year. Drawing on their experience with fifty Six Sigma programs at companies ranging from AlliedSignal to Motorola, Stephen A. Zinkgraf and his contributors show how to rapidly align people, strategy, processes, and customers in support of your initiative—and gain powerful momentum for success. You’ll walk through preparing for an enterprise-wide launch, executing it flawlessly, and establishing a foundation for achieving sustainable results over the long term. Zinkgraf’s techniques, roadmaps, and milestones can help you quickly launch any complex change initiative—even those unrelated to Six Sigma. Taken together, they offer a complete framework for driving and managing change: the #1 core competency for twenty-first century executives. Coverage includes Leading Six Sigma: roadmaps, milestones, and techniques for delivering fast, sustainable gains Effectively preparing, flawlessly executing, and extending your impact for years to come Identifying opportunities, building teams, choosing partners, defining metrics, managing risk, and much more Discovering best practices from over fifty successful launches: techniques that work with any large-scale change initiative

Six Sigma--The First 90 Days (paperback)

Six Sigma--The First 90 Days (paperback)

Author: Stephen A. Zinkgraf

Publisher: Pearson Education

Published: 2006-03-31

Total Pages: 626

ISBN-13: 0132797259

DOWNLOAD EBOOK

Start Six Sigma Fast—And Achieve Powerful Business Benefits Within Months This book offers leaders a proven turnkey approach to launching a Six Sigma initiative in 90 days and using it to transform your company within a year. Drawing on their experience with fifty Six Sigma programs at companies ranging from AlliedSignal to Motorola, Stephen A. Zinkgraf and his contributors show how to rapidly align people, strategy, processes, and customers in support of your initiative—and gain powerful momentum for success. You’ll walk through preparing for an enterprise-wide launch, executing it flawlessly, and establishing a foundation for achieving sustainable results over the long term. Zinkgraf’s techniques, roadmaps, and milestones can help you quickly launch any complex change initiative—even those unrelated to Six Sigma. Taken together, they offer a complete framework for driving and managing change: the #1 core competency for twenty-first century executives. Coverage includes Leading Six Sigma: roadmaps, milestones, and techniques for delivering fast, sustainable gains Effectively preparing, flawlessly executing, and extending your impact for years to come Identifying opportunities, building teams, choosing partners, defining metrics, managing risk, and much more Discovering best practices from over fifty successful launches: techniques that work with any large-scale change initiative


Book Synopsis Six Sigma--The First 90 Days (paperback) by : Stephen A. Zinkgraf

Download or read book Six Sigma--The First 90 Days (paperback) written by Stephen A. Zinkgraf and published by Pearson Education. This book was released on 2006-03-31 with total page 626 pages. Available in PDF, EPUB and Kindle. Book excerpt: Start Six Sigma Fast—And Achieve Powerful Business Benefits Within Months This book offers leaders a proven turnkey approach to launching a Six Sigma initiative in 90 days and using it to transform your company within a year. Drawing on their experience with fifty Six Sigma programs at companies ranging from AlliedSignal to Motorola, Stephen A. Zinkgraf and his contributors show how to rapidly align people, strategy, processes, and customers in support of your initiative—and gain powerful momentum for success. You’ll walk through preparing for an enterprise-wide launch, executing it flawlessly, and establishing a foundation for achieving sustainable results over the long term. Zinkgraf’s techniques, roadmaps, and milestones can help you quickly launch any complex change initiative—even those unrelated to Six Sigma. Taken together, they offer a complete framework for driving and managing change: the #1 core competency for twenty-first century executives. Coverage includes Leading Six Sigma: roadmaps, milestones, and techniques for delivering fast, sustainable gains Effectively preparing, flawlessly executing, and extending your impact for years to come Identifying opportunities, building teams, choosing partners, defining metrics, managing risk, and much more Discovering best practices from over fifty successful launches: techniques that work with any large-scale change initiative

Your First 90 Days in a New Job (How to Make an Impact)

Your First 90 Days in a New Job (How to Make an Impact)

Author: William Robinson

Publisher: Lulu.com

Published: 2004

Total Pages: 57

ISBN-13: 1411614097

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This is a guide for the new manager or the manager coming back to work. This book is intended to make you an impact player in a 90 day timeframe. The strategy can be used in almost any position and at various levels.


Book Synopsis Your First 90 Days in a New Job (How to Make an Impact) by : William Robinson

Download or read book Your First 90 Days in a New Job (How to Make an Impact) written by William Robinson and published by Lulu.com. This book was released on 2004 with total page 57 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a guide for the new manager or the manager coming back to work. This book is intended to make you an impact player in a 90 day timeframe. The strategy can be used in almost any position and at various levels.

Lean Sigma

Lean Sigma

Author: Ian Wedgwood PhD

Publisher: Pearson Education

Published: 2006-10-10

Total Pages: 591

ISBN-13: 0132712830

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The Practical, Easy-to-Use Guide to Lean Sigma Problem-Solving Lean Sigma delivers results–if you use the right tools and techniques. In Lean Sigma: A Practitioner’s Guide, Dr. Ian Wedgwood captures best-practice Lean Sigma experience from multiple projects and industries, helping any professional identify the solution that will work best–and implement it. Wedgwood’s exclusive "project roadmaps" present the fastest, most effective route to solving a wide range of problems–and explain why those solutions make sense. His "discovery roadmaps" help you identify potential Lean Sigma projects, even in processes where there are no obvious targets. Whether you’re a Green Belt, Black Belt, Master, Project Champion, Sponsor, Deployment Leader, or consultant, this book will help you use Lean Sigma to solve far more problems, far more rapidly, and far more effectively.


Book Synopsis Lean Sigma by : Ian Wedgwood PhD

Download or read book Lean Sigma written by Ian Wedgwood PhD and published by Pearson Education. This book was released on 2006-10-10 with total page 591 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Practical, Easy-to-Use Guide to Lean Sigma Problem-Solving Lean Sigma delivers results–if you use the right tools and techniques. In Lean Sigma: A Practitioner’s Guide, Dr. Ian Wedgwood captures best-practice Lean Sigma experience from multiple projects and industries, helping any professional identify the solution that will work best–and implement it. Wedgwood’s exclusive "project roadmaps" present the fastest, most effective route to solving a wide range of problems–and explain why those solutions make sense. His "discovery roadmaps" help you identify potential Lean Sigma projects, even in processes where there are no obvious targets. Whether you’re a Green Belt, Black Belt, Master, Project Champion, Sponsor, Deployment Leader, or consultant, this book will help you use Lean Sigma to solve far more problems, far more rapidly, and far more effectively.

Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices (Adobe Reader)

Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices (Adobe Reader)

Author: Lynne Hambleton

Publisher: Pearson Education

Published: 2007-07-06

Total Pages: 1147

ISBN-13: 0132797291

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This reference is the first comprehensive how-to collection of Six Sigma tools, methodologies, and best practices. Leading implementer Lynne Hambleton covers the entire Six Sigma toolset, including more than 70 different tools–ranging from rigorous statistical and quantitative tools, to “softer” techniques. The toolset is organized in an easy-to-use, alphabetical encyclopedia and helps professionals quickly select the right tool, at the right time for every business challenge. Hambleton systematically discusses which questions each tool is designed to answer; how the tool compares with similar tools; when to use it; how to use it step-by-step; how to analyze and apply the output; and which other tool to use with it. To further illustrate and clarify tool usage, she presents hundreds of figures, along with never-before-published hints, tips, and real-world, “out-of-the-box” examples. Coverage includes · Real-world guidance to help practitioners raise the most important questions and determine the best resolution · Statistical techniques, including ANOVA, multi-vari charts, Monte Carlo simulations, normal probability plots, and regression analysis · Benchmarks, capability and cost/benefit analyses, Porter’s Five Forces, scorecards, stakeholder analysis, and brainstorming techniques · CPM, CTQ, FMEA, HOQ, and GOSPA · GANTT, PERT chart, and other Six Sigma project management tools · 7QC: cause and effect diagrams, checklists, control charts, fishbone diagram, flowchart, histogram, Pareto chart, process maps, run chart, scatter diagram, and the stratification tool · 7M: AND, affinity diagrams, interrelationship diagrams, matrix diagrams, prioritization matrices, PDPC, and tree diagrams · Crystal Ball, Minitab, and Quality Companion 2 software to facilitate the use of statistical and analytical tools and more to help you become a more effective Six Sigma practitioner · This book is also available in a highly-searchable eBook format at www.prenhallprofessional.com/title/0136007376 and other online booksellers,. From start to finish, this bookdelivers fast, thorough and reliable answers–knowledge you’ll rely on in every Six Sigma project, for years to come.


Book Synopsis Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices (Adobe Reader) by : Lynne Hambleton

Download or read book Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices (Adobe Reader) written by Lynne Hambleton and published by Pearson Education. This book was released on 2007-07-06 with total page 1147 pages. Available in PDF, EPUB and Kindle. Book excerpt: This reference is the first comprehensive how-to collection of Six Sigma tools, methodologies, and best practices. Leading implementer Lynne Hambleton covers the entire Six Sigma toolset, including more than 70 different tools–ranging from rigorous statistical and quantitative tools, to “softer” techniques. The toolset is organized in an easy-to-use, alphabetical encyclopedia and helps professionals quickly select the right tool, at the right time for every business challenge. Hambleton systematically discusses which questions each tool is designed to answer; how the tool compares with similar tools; when to use it; how to use it step-by-step; how to analyze and apply the output; and which other tool to use with it. To further illustrate and clarify tool usage, she presents hundreds of figures, along with never-before-published hints, tips, and real-world, “out-of-the-box” examples. Coverage includes · Real-world guidance to help practitioners raise the most important questions and determine the best resolution · Statistical techniques, including ANOVA, multi-vari charts, Monte Carlo simulations, normal probability plots, and regression analysis · Benchmarks, capability and cost/benefit analyses, Porter’s Five Forces, scorecards, stakeholder analysis, and brainstorming techniques · CPM, CTQ, FMEA, HOQ, and GOSPA · GANTT, PERT chart, and other Six Sigma project management tools · 7QC: cause and effect diagrams, checklists, control charts, fishbone diagram, flowchart, histogram, Pareto chart, process maps, run chart, scatter diagram, and the stratification tool · 7M: AND, affinity diagrams, interrelationship diagrams, matrix diagrams, prioritization matrices, PDPC, and tree diagrams · Crystal Ball, Minitab, and Quality Companion 2 software to facilitate the use of statistical and analytical tools and more to help you become a more effective Six Sigma practitioner · This book is also available in a highly-searchable eBook format at www.prenhallprofessional.com/title/0136007376 and other online booksellers,. From start to finish, this bookdelivers fast, thorough and reliable answers–knowledge you’ll rely on in every Six Sigma project, for years to come.

Six Sigma

Six Sigma

Author:

Publisher:

Published: 2010

Total Pages:

ISBN-13:

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1. The Six Sigma System 2. Ways to Six Sigma 3. Organizing Six Sigma 4. Methods of Six Sigma 5. Implementing Six Sigma 6. Six Sigma and Managers 7. Quick Overview of Six Sigma Tools 8. Some Six Sigma Success Stories 9. News Cutting of Six Sigma References.


Book Synopsis Six Sigma by :

Download or read book Six Sigma written by and published by . This book was released on 2010 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: 1. The Six Sigma System 2. Ways to Six Sigma 3. Organizing Six Sigma 4. Methods of Six Sigma 5. Implementing Six Sigma 6. Six Sigma and Managers 7. Quick Overview of Six Sigma Tools 8. Some Six Sigma Success Stories 9. News Cutting of Six Sigma References.

The Lean Practitioner's Field Book

The Lean Practitioner's Field Book

Author: Charles Protzman

Publisher: CRC Press

Published: 2018-09-03

Total Pages: 1602

ISBN-13: 1315362872

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While there are numerous Lean Certification programs, most companies have their own certification paths whereby they bestow expert status upon employees after they have participated in or led a certain number of kaizen events. Arguing that the number of kaizen events should not determine a person's expert status, The Lean Practitioner's Field Book: Proven, Practical, Profitable and Powerful Techniques for Making Lean Really Work outlines a true learning path for anyone seeking to understand essential Lean principles. The book includes a plethora of examples drawn from the personal experiences of its many well-respected and award-winning contributors. These experts break down Lean concepts to their simplest terms to make everything as clear as possible for Lean practitioners. A refresher for some at times, the text provides thought-provoking questions with examples that will stimulate learning opportunities. Introducing the Lean Practitioner concept, the book details the five distinct Lean Practitioner levels and includes quizzes and criteria for each level. It highlights the differences between the kaizen event approach and the Lean system level approach as well as the difference between station balancing and baton zone. This book takes readers on a journey that begins with an overview of Lean principles and culminates with readers developing professionally through the practice of self-reliance. Providing you with the tools to implement Lean tools in your organization, the book includes discussions and examples that demonstrate how to transition from traditional accounting methods to a Lean accounting system. The book outlines an integrated, structured approach identified by the acronym BASICS (baseline, analyze, suggest solutions, implement, check, and sustain), which is combined with a proven business strategy to help ensure a successful and sustainable transformation of your organization.


Book Synopsis The Lean Practitioner's Field Book by : Charles Protzman

Download or read book The Lean Practitioner's Field Book written by Charles Protzman and published by CRC Press. This book was released on 2018-09-03 with total page 1602 pages. Available in PDF, EPUB and Kindle. Book excerpt: While there are numerous Lean Certification programs, most companies have their own certification paths whereby they bestow expert status upon employees after they have participated in or led a certain number of kaizen events. Arguing that the number of kaizen events should not determine a person's expert status, The Lean Practitioner's Field Book: Proven, Practical, Profitable and Powerful Techniques for Making Lean Really Work outlines a true learning path for anyone seeking to understand essential Lean principles. The book includes a plethora of examples drawn from the personal experiences of its many well-respected and award-winning contributors. These experts break down Lean concepts to their simplest terms to make everything as clear as possible for Lean practitioners. A refresher for some at times, the text provides thought-provoking questions with examples that will stimulate learning opportunities. Introducing the Lean Practitioner concept, the book details the five distinct Lean Practitioner levels and includes quizzes and criteria for each level. It highlights the differences between the kaizen event approach and the Lean system level approach as well as the difference between station balancing and baton zone. This book takes readers on a journey that begins with an overview of Lean principles and culminates with readers developing professionally through the practice of self-reliance. Providing you with the tools to implement Lean tools in your organization, the book includes discussions and examples that demonstrate how to transition from traditional accounting methods to a Lean accounting system. The book outlines an integrated, structured approach identified by the acronym BASICS (baseline, analyze, suggest solutions, implement, check, and sustain), which is combined with a proven business strategy to help ensure a successful and sustainable transformation of your organization.

Value Management

Value Management

Author: Roger H. Davies

Publisher: CRC Press

Published: 2016-02-17

Total Pages: 317

ISBN-13: 1317002776

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Change programmes in both private and public sectors have a poor record of delivering their intended value. The reasons given most often for their failure include lack of executive support or buy-in from key users, loose requirements definition, weak programme management, and plain wishful thinking. They rarely include technical limitations. Value Management puts forward the view that the true problem lies in failing to understand the causal links between the intended stakeholder outcomes and the actual programme outputs. Repeating the pattern of failure can be avoided by asking two questions: - Before implementation, what capabilities must a change programme deliver, when and in what order so as to cause intended value against a defined purpose with speed and certainty? - During and after implementation, what minor adjustments and/or major shifts are needed to be certain that the programme remains on purpose and on value? and two answers to be given: - Target, time and align change programmes to deliver maximum intended value to stakeholders - the baseline business case - track and respond to changes during and beyond implementation to ensure that the programme actually delivers or exceeds intended value - value realisation. The authors show how, by asking and answering these questions, direction and delivery of any programme can be clarified and greater economic value achieved.


Book Synopsis Value Management by : Roger H. Davies

Download or read book Value Management written by Roger H. Davies and published by CRC Press. This book was released on 2016-02-17 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change programmes in both private and public sectors have a poor record of delivering their intended value. The reasons given most often for their failure include lack of executive support or buy-in from key users, loose requirements definition, weak programme management, and plain wishful thinking. They rarely include technical limitations. Value Management puts forward the view that the true problem lies in failing to understand the causal links between the intended stakeholder outcomes and the actual programme outputs. Repeating the pattern of failure can be avoided by asking two questions: - Before implementation, what capabilities must a change programme deliver, when and in what order so as to cause intended value against a defined purpose with speed and certainty? - During and after implementation, what minor adjustments and/or major shifts are needed to be certain that the programme remains on purpose and on value? and two answers to be given: - Target, time and align change programmes to deliver maximum intended value to stakeholders - the baseline business case - track and respond to changes during and beyond implementation to ensure that the programme actually delivers or exceeds intended value - value realisation. The authors show how, by asking and answering these questions, direction and delivery of any programme can be clarified and greater economic value achieved.

Introduction to Manufacturing

Introduction to Manufacturing

Author: Michel Baudin

Publisher: Routledge

Published: 2022-12-27

Total Pages: 1076

ISBN-13: 1351110292

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This Introduction to Manufacturing focuses students on the issues that matter to practicing industrial engineers and managers. It offers a systems perspective on designing, managing, and improving manufacturing operations. On each topic, it covers the key issues, with pointers on where to dig deeper. Unlike the many textbooks on operations management, supply chain management, and process technology, this book weaves together these threads as they interact in manufacturing. It has five parts: Getting to Know Manufacturing: Fundamental concepts of manufacturing as an economic activity, from manufacturing strategy to forecasting market demand Engineering the Factory: Physical design of factories and processes, the necessary infrastructure and technology for manufacturing Making Information Flow: The "central nervous system" that triggers and responds to events occurring in production Making Materials Flow: The logistics of manufacturing, from materials handling inside the factory via warehousing to supply chain management Enhancing Performance: Managing manufacturing performance and methods to maintain and improve it, both in times of normal operations and emergencies Supported with rich illustrations and teaching aids, Introduction to Manufacturing is essential reading for industrial engineering and management students – of all ages and backgrounds – engaged in the vital task of making the things we all use.


Book Synopsis Introduction to Manufacturing by : Michel Baudin

Download or read book Introduction to Manufacturing written by Michel Baudin and published by Routledge. This book was released on 2022-12-27 with total page 1076 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Introduction to Manufacturing focuses students on the issues that matter to practicing industrial engineers and managers. It offers a systems perspective on designing, managing, and improving manufacturing operations. On each topic, it covers the key issues, with pointers on where to dig deeper. Unlike the many textbooks on operations management, supply chain management, and process technology, this book weaves together these threads as they interact in manufacturing. It has five parts: Getting to Know Manufacturing: Fundamental concepts of manufacturing as an economic activity, from manufacturing strategy to forecasting market demand Engineering the Factory: Physical design of factories and processes, the necessary infrastructure and technology for manufacturing Making Information Flow: The "central nervous system" that triggers and responds to events occurring in production Making Materials Flow: The logistics of manufacturing, from materials handling inside the factory via warehousing to supply chain management Enhancing Performance: Managing manufacturing performance and methods to maintain and improve it, both in times of normal operations and emergencies Supported with rich illustrations and teaching aids, Introduction to Manufacturing is essential reading for industrial engineering and management students – of all ages and backgrounds – engaged in the vital task of making the things we all use.

Achieving HR Excellence through Six Sigma

Achieving HR Excellence through Six Sigma

Author: Daniel T. Bloom

Publisher: CRC Press

Published: 2021-08-12

Total Pages: 156

ISBN-13: 0429783175

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Although world-class firms like GE and Motorola have relied on Six Sigma to build their performance cultures, these processes are all too often left out of human resources (HR) functions. This lack of Six Sigma principles is even more surprising because preventing errors and improving productivity are so critical to the people management processes of hiring, retention, appraisal, and development. From the history and evolution of the Total Quality movement to initiatives for introducing a Six Sigma continuous process improvement strategy in your HR department, Achieving HR Excellence through Six Sigma, Second Edition introduces a new way to envision your role within the organization. It explains how this powerful methodology works and supplies a roadmap to help you find and eliminate waste in your HR processes. Describing exactly what HR excellence means, the book outlines dozens of proven approaches as well as a hierarchy of the exact steps required to achieve it. It illustrates the Six Sigma methodology from the creation of a project to its successful completion. At each stage, it describes the specific tools currently available and provides examples of organizations that have used Six Sigma within HR to improve their organizations. The text presents proven approaches that can help you solve and even eliminate people management problems altogether. Filled with real-world examples, it demonstrates how to implement Six Sigma into the transformational side of your organization. It also includes a listing of additional resources to help you along your Six Sigma journey. Explaining how to build a new business model for your HR organization, the book supplies the new perspective and broad view you will need to discover and recommend game-changing alternatives to traditional HR approaches in your organization. The first edition of this book was one of the first to demonstrate how HR professionals could enhance their careers by learning the language of business — it introduced the evolution of change management and the change management toolbox in a fashion that could easily be implemented in organizations. This new edition updates the first with added information on some of the early history and introduces new case study tools resulting from the author’s continuing work with organizations and in academic environments.


Book Synopsis Achieving HR Excellence through Six Sigma by : Daniel T. Bloom

Download or read book Achieving HR Excellence through Six Sigma written by Daniel T. Bloom and published by CRC Press. This book was released on 2021-08-12 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although world-class firms like GE and Motorola have relied on Six Sigma to build their performance cultures, these processes are all too often left out of human resources (HR) functions. This lack of Six Sigma principles is even more surprising because preventing errors and improving productivity are so critical to the people management processes of hiring, retention, appraisal, and development. From the history and evolution of the Total Quality movement to initiatives for introducing a Six Sigma continuous process improvement strategy in your HR department, Achieving HR Excellence through Six Sigma, Second Edition introduces a new way to envision your role within the organization. It explains how this powerful methodology works and supplies a roadmap to help you find and eliminate waste in your HR processes. Describing exactly what HR excellence means, the book outlines dozens of proven approaches as well as a hierarchy of the exact steps required to achieve it. It illustrates the Six Sigma methodology from the creation of a project to its successful completion. At each stage, it describes the specific tools currently available and provides examples of organizations that have used Six Sigma within HR to improve their organizations. The text presents proven approaches that can help you solve and even eliminate people management problems altogether. Filled with real-world examples, it demonstrates how to implement Six Sigma into the transformational side of your organization. It also includes a listing of additional resources to help you along your Six Sigma journey. Explaining how to build a new business model for your HR organization, the book supplies the new perspective and broad view you will need to discover and recommend game-changing alternatives to traditional HR approaches in your organization. The first edition of this book was one of the first to demonstrate how HR professionals could enhance their careers by learning the language of business — it introduced the evolution of change management and the change management toolbox in a fashion that could easily be implemented in organizations. This new edition updates the first with added information on some of the early history and introduces new case study tools resulting from the author’s continuing work with organizations and in academic environments.