South Africa in World History

South Africa in World History

Author: Iris Berger

Publisher: Oxford University Press

Published: 2009-03-27

Total Pages: 208

ISBN-13: 0199887586

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This volume begins in the early centuries of the Common Era with the various groups of people who had settled in southern Africa. Stone Age foragers, farmers with iron technology, and pastoralists all interacted to create a complex society before Europeans arrived. In the seventeenth century, Dutch settlers developed a colonial society based on the menial labor of indigenous inhabitants of the Cape and slaves imported from the East Indies and other parts of Africa. British conquest in the early nineteenth century brought an end to slavery, as well as new forms of colonial domination, tension between the British and the original Dutch settlers, armed struggle between expanding European communities and Africans (including the highly militarized Zulu kingdom), and intensive missionary activity that transformed many African societies. The discovery of diamonds and gold in the late nineteenth century brought industrialization based on migrant labor, new clashes between British and Africaaners, the final conquest of African societies, and new European migrants. During the twentieth-century, despite further economic development, African communities were increasingly impoverished. New forms of racial domination lead to the implementation of apartheid in 1948 and heightened political organizing among both African and Africaaner nationalists. The intensification of resistance in the 1970s and '80s coupled with drastic changes in the international balance of power brought an end to the apartheid state in 1994 and an intensified struggle to overcome apartheid's economic and political legacy by building a new nonracial society. The book emphasizes social and cultural history, focusing on people's interactions and identities according to race, class, gender, religion and ethnicity. It also addresses changes in literature (both oral and written), music, and the arts and draws on the extensive biographical and autobiographical literature to provide a personal focus for the discussion of major themes. While this emphasis reflects dominant trends in historical scholarship for the past two decades, it also includes recent material on environmental history and relationships between African Americans and South Africans. Where relevant, it highlights comparisons between South African and U.S. history.


Book Synopsis South Africa in World History by : Iris Berger

Download or read book South Africa in World History written by Iris Berger and published by Oxford University Press. This book was released on 2009-03-27 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume begins in the early centuries of the Common Era with the various groups of people who had settled in southern Africa. Stone Age foragers, farmers with iron technology, and pastoralists all interacted to create a complex society before Europeans arrived. In the seventeenth century, Dutch settlers developed a colonial society based on the menial labor of indigenous inhabitants of the Cape and slaves imported from the East Indies and other parts of Africa. British conquest in the early nineteenth century brought an end to slavery, as well as new forms of colonial domination, tension between the British and the original Dutch settlers, armed struggle between expanding European communities and Africans (including the highly militarized Zulu kingdom), and intensive missionary activity that transformed many African societies. The discovery of diamonds and gold in the late nineteenth century brought industrialization based on migrant labor, new clashes between British and Africaaners, the final conquest of African societies, and new European migrants. During the twentieth-century, despite further economic development, African communities were increasingly impoverished. New forms of racial domination lead to the implementation of apartheid in 1948 and heightened political organizing among both African and Africaaner nationalists. The intensification of resistance in the 1970s and '80s coupled with drastic changes in the international balance of power brought an end to the apartheid state in 1994 and an intensified struggle to overcome apartheid's economic and political legacy by building a new nonracial society. The book emphasizes social and cultural history, focusing on people's interactions and identities according to race, class, gender, religion and ethnicity. It also addresses changes in literature (both oral and written), music, and the arts and draws on the extensive biographical and autobiographical literature to provide a personal focus for the discussion of major themes. While this emphasis reflects dominant trends in historical scholarship for the past two decades, it also includes recent material on environmental history and relationships between African Americans and South Africans. Where relevant, it highlights comparisons between South African and U.S. history.


South Africa's Brave New World

South Africa's Brave New World

Author: R. W. Johnson

Publisher: Penguin UK

Published: 2010

Total Pages: 574

ISBN-13: 0141000325

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The universal jubilation that greeted Nelson Mandela?s inauguration as president of South Africa in 1994 and the process by which the nightmare of apartheid had been banished is one of the most thrilling, hopeful stories in the modern era: peaceful, rational change was possible and, as with the fall of the Berlin Wall, the weight of an oppressive history was suddenly lifted. R.W. Johnson?s major new book tells the story of South Africa from that magic period to the bitter disappointment of the present. As it turned out, it was not so easy for South Africa to shake off its past. The profound damage of apartheid meant there was not an adequate educated black middle class to run the new state and apartheid had done great psychological harm too, issues that no amount of goodwill could wish away. Equally damaging were the new leaders, many of whom had lived in exile or in prison for much of their adult lives and who tried to impose decrepit, Eastern Bloc political ideas on a world that had long moved on. This disastrous combination has had a terrible impact ? it poisoned everything from big business to education to energy utilities to AIDS policy to relations with Zimbabwe. At the heart of the book lies the ruinous figure of Thabo Mbeki, whose over-reaching ambitions led to catastrophic failure on almost every front. But, as Johnson makes clear, Mbeki may have contributed more than anyone else to bringing South Africa close to ?failed state? status, but he had plenty of help.


Book Synopsis South Africa's Brave New World by : R. W. Johnson

Download or read book South Africa's Brave New World written by R. W. Johnson and published by Penguin UK. This book was released on 2010 with total page 574 pages. Available in PDF, EPUB and Kindle. Book excerpt: The universal jubilation that greeted Nelson Mandela?s inauguration as president of South Africa in 1994 and the process by which the nightmare of apartheid had been banished is one of the most thrilling, hopeful stories in the modern era: peaceful, rational change was possible and, as with the fall of the Berlin Wall, the weight of an oppressive history was suddenly lifted. R.W. Johnson?s major new book tells the story of South Africa from that magic period to the bitter disappointment of the present. As it turned out, it was not so easy for South Africa to shake off its past. The profound damage of apartheid meant there was not an adequate educated black middle class to run the new state and apartheid had done great psychological harm too, issues that no amount of goodwill could wish away. Equally damaging were the new leaders, many of whom had lived in exile or in prison for much of their adult lives and who tried to impose decrepit, Eastern Bloc political ideas on a world that had long moved on. This disastrous combination has had a terrible impact ? it poisoned everything from big business to education to energy utilities to AIDS policy to relations with Zimbabwe. At the heart of the book lies the ruinous figure of Thabo Mbeki, whose over-reaching ambitions led to catastrophic failure on almost every front. But, as Johnson makes clear, Mbeki may have contributed more than anyone else to bringing South Africa close to ?failed state? status, but he had plenty of help.


CDC Yellow Book 2018: Health Information for International Travel

CDC Yellow Book 2018: Health Information for International Travel

Author: Centers for Disease Control and Prevention CDC

Publisher: Oxford University Press

Published: 2017-04-17

Total Pages: 672

ISBN-13: 0190628634

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THE ESSENTIAL WORK IN TRAVEL MEDICINE -- NOW COMPLETELY UPDATED FOR 2018 As unprecedented numbers of travelers cross international borders each day, the need for up-to-date, practical information about the health challenges posed by travel has never been greater. For both international travelers and the health professionals who care for them, the CDC Yellow Book 2018: Health Information for International Travel is the definitive guide to staying safe and healthy anywhere in the world. The fully revised and updated 2018 edition codifies the U.S. government's most current health guidelines and information for international travelers, including pretravel vaccine recommendations, destination-specific health advice, and easy-to-reference maps, tables, and charts. The 2018 Yellow Book also addresses the needs of specific types of travelers, with dedicated sections on: · Precautions for pregnant travelers, immunocompromised travelers, and travelers with disabilities · Special considerations for newly arrived adoptees, immigrants, and refugees · Practical tips for last-minute or resource-limited travelers · Advice for air crews, humanitarian workers, missionaries, and others who provide care and support overseas Authored by a team of the world's most esteemed travel medicine experts, the Yellow Book is an essential resource for travelers -- and the clinicians overseeing their care -- at home and abroad.


Book Synopsis CDC Yellow Book 2018: Health Information for International Travel by : Centers for Disease Control and Prevention CDC

Download or read book CDC Yellow Book 2018: Health Information for International Travel written by Centers for Disease Control and Prevention CDC and published by Oxford University Press. This book was released on 2017-04-17 with total page 672 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE ESSENTIAL WORK IN TRAVEL MEDICINE -- NOW COMPLETELY UPDATED FOR 2018 As unprecedented numbers of travelers cross international borders each day, the need for up-to-date, practical information about the health challenges posed by travel has never been greater. For both international travelers and the health professionals who care for them, the CDC Yellow Book 2018: Health Information for International Travel is the definitive guide to staying safe and healthy anywhere in the world. The fully revised and updated 2018 edition codifies the U.S. government's most current health guidelines and information for international travelers, including pretravel vaccine recommendations, destination-specific health advice, and easy-to-reference maps, tables, and charts. The 2018 Yellow Book also addresses the needs of specific types of travelers, with dedicated sections on: · Precautions for pregnant travelers, immunocompromised travelers, and travelers with disabilities · Special considerations for newly arrived adoptees, immigrants, and refugees · Practical tips for last-minute or resource-limited travelers · Advice for air crews, humanitarian workers, missionaries, and others who provide care and support overseas Authored by a team of the world's most esteemed travel medicine experts, the Yellow Book is an essential resource for travelers -- and the clinicians overseeing their care -- at home and abroad.


Understanding South Africa

Understanding South Africa

Author: Martin Plaut

Publisher: Hurst & Company

Published: 2019

Total Pages: 326

ISBN-13: 1787382044

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When Nelson Mandela emerged from decades in jail to preach reconciliation, South Africans truly appeared a people reborn as the Rainbow Nation. Yet, a quarter of a century later, the country sank into bitter recriminations and rampant corruption under Jacob Zuma. Why did this happen, and how was hope betrayed? President Cyril Ramaphosa, who is seeking to heal these wounds, is due to lead the African National Congress into an election by May 2019. The ANC is hoping to claw back support lost to the opposition in the Zuma era. This book will shed light on voters' choices and analyze the election outcome as the results emerge. With chapters on all the major issues at stake--from education to land redistribution-- Understanding South Africa offers insights into Africa's largest and most diversified economy, closely tied to its neighbors' fortunes.


Book Synopsis Understanding South Africa by : Martin Plaut

Download or read book Understanding South Africa written by Martin Plaut and published by Hurst & Company. This book was released on 2019 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Nelson Mandela emerged from decades in jail to preach reconciliation, South Africans truly appeared a people reborn as the Rainbow Nation. Yet, a quarter of a century later, the country sank into bitter recriminations and rampant corruption under Jacob Zuma. Why did this happen, and how was hope betrayed? President Cyril Ramaphosa, who is seeking to heal these wounds, is due to lead the African National Congress into an election by May 2019. The ANC is hoping to claw back support lost to the opposition in the Zuma era. This book will shed light on voters' choices and analyze the election outcome as the results emerge. With chapters on all the major issues at stake--from education to land redistribution-- Understanding South Africa offers insights into Africa's largest and most diversified economy, closely tied to its neighbors' fortunes.


South Africa and the World

South Africa and the World

Author: Mills Soko

Publisher: Jonathan Ball Publishers

Published: 2021-09-27

Total Pages: 276

ISBN-13: 192070728X

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Over the past 20 years the global political economy has experienced its most profound shifts since the onset of the industrial revolution. In South Africa and the World, Mills Soko reflects on some of the salient issues that have pervaded public discourse during this time, analysing them within the context of the contemporary South African political economy and of the country's position in the world. Arranged thematically, the essays were all written during a defining period in recent history, a period that has witnessed, among others, the accession of China to the WTO, the 9/11 terrorist attacks on the US, the invention of the iPad, the birth of Facebook, the 2008/9 global financial crisis, Brexit and the global coronavirus pandemic which began at the end of 2019. The turbulent multipolar world demands visionary political and economic leadership, supported by institutions well attuned to contemporary conditions. Such leadership is in short supply. Nor is the existing institutional architecture sufficiently equipped to deal with a complex array of economic, social, environmental, technological and demographic challenges. Mills Soko highlights what has not worked in terms of politics, leadership, foreign policy, the economy, the African development trajectory, corporate ethics, international trade, global governance, and the thread which underlies all these issues – the importance of strong, decisive and accountable leadership. He counters his criticism with what has worked and offers views on how some of the problems that have constrained progress in South Africa and the world can be solved. A central message emerges from his writings: leadership and governance matter, whether in the national or international context. It is a message that permeates all the chapters in the book. And it goes to the heart of what South Africa has gone through over the past two decades and where it is today.


Book Synopsis South Africa and the World by : Mills Soko

Download or read book South Africa and the World written by Mills Soko and published by Jonathan Ball Publishers. This book was released on 2021-09-27 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past 20 years the global political economy has experienced its most profound shifts since the onset of the industrial revolution. In South Africa and the World, Mills Soko reflects on some of the salient issues that have pervaded public discourse during this time, analysing them within the context of the contemporary South African political economy and of the country's position in the world. Arranged thematically, the essays were all written during a defining period in recent history, a period that has witnessed, among others, the accession of China to the WTO, the 9/11 terrorist attacks on the US, the invention of the iPad, the birth of Facebook, the 2008/9 global financial crisis, Brexit and the global coronavirus pandemic which began at the end of 2019. The turbulent multipolar world demands visionary political and economic leadership, supported by institutions well attuned to contemporary conditions. Such leadership is in short supply. Nor is the existing institutional architecture sufficiently equipped to deal with a complex array of economic, social, environmental, technological and demographic challenges. Mills Soko highlights what has not worked in terms of politics, leadership, foreign policy, the economy, the African development trajectory, corporate ethics, international trade, global governance, and the thread which underlies all these issues – the importance of strong, decisive and accountable leadership. He counters his criticism with what has worked and offers views on how some of the problems that have constrained progress in South Africa and the world can be solved. A central message emerges from his writings: leadership and governance matter, whether in the national or international context. It is a message that permeates all the chapters in the book. And it goes to the heart of what South Africa has gone through over the past two decades and where it is today.


Africa's World Cup

Africa's World Cup

Author: Peter Alegi

Publisher: University of Michigan Press

Published: 2013-05-16

Total Pages: 287

ISBN-13: 0472051946

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Africa’s World Cup: Critical Reflections on Play, Patriotism, Spectatorship, and Space focuses on a remarkable month in the modern history of Africa and in the global history of football. Peter Alegi and Chris Bolsmann are well-known experts on South African football, and they have assembled an impressive team of local and international journalists, academics, and football experts to reflect on the 2010 World Cup and its broader significance, its meanings, complexities, and contradictions. The World Cup’s sounds, sights, and aesthetics are explored, along with questions of patriotism, nationalism, and spectatorship in Africa and around the world. Experts on urban design and communities write on how the presence of the World Cup worked to refashion urban spaces and negotiate the local struggles in the hosting cities. The volume is richly illustrated by authors’ photographs, and the essays in this volume feature chronicles of match day experiences; travelogues; ethnographies of fan cultures; analyses of print, broadcast, and electronic media coverage of the tournament; reflections on the World Cup’s private and public spaces; football exhibits in South African museums; and critiques of the World Cup’s processes of inclusion and exclusion, as well as its political and economic legacies. The volume concludes with a forum on the World Cup, including Thabo Dladla, Director of Soccer at the University of KwaZulu-Natal, Mohlomi Kekeletso Maubane, a well-known Soweto-based writer and a soccer researcher, and Rodney Reiners, former professional footballer and current chief soccer writer for the Cape Argus newspaper in Cape Town. This collection will appeal to students, scholars, journalists, and fans. Cover illustration: South African fan blowing his vuvuzela at South Africa vs. France, Free State Stadium, Bloemfontein, June 22, 2010. Photo by Chris Bolsmann.


Book Synopsis Africa's World Cup by : Peter Alegi

Download or read book Africa's World Cup written by Peter Alegi and published by University of Michigan Press. This book was released on 2013-05-16 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: Africa’s World Cup: Critical Reflections on Play, Patriotism, Spectatorship, and Space focuses on a remarkable month in the modern history of Africa and in the global history of football. Peter Alegi and Chris Bolsmann are well-known experts on South African football, and they have assembled an impressive team of local and international journalists, academics, and football experts to reflect on the 2010 World Cup and its broader significance, its meanings, complexities, and contradictions. The World Cup’s sounds, sights, and aesthetics are explored, along with questions of patriotism, nationalism, and spectatorship in Africa and around the world. Experts on urban design and communities write on how the presence of the World Cup worked to refashion urban spaces and negotiate the local struggles in the hosting cities. The volume is richly illustrated by authors’ photographs, and the essays in this volume feature chronicles of match day experiences; travelogues; ethnographies of fan cultures; analyses of print, broadcast, and electronic media coverage of the tournament; reflections on the World Cup’s private and public spaces; football exhibits in South African museums; and critiques of the World Cup’s processes of inclusion and exclusion, as well as its political and economic legacies. The volume concludes with a forum on the World Cup, including Thabo Dladla, Director of Soccer at the University of KwaZulu-Natal, Mohlomi Kekeletso Maubane, a well-known Soweto-based writer and a soccer researcher, and Rodney Reiners, former professional footballer and current chief soccer writer for the Cape Argus newspaper in Cape Town. This collection will appeal to students, scholars, journalists, and fans. Cover illustration: South African fan blowing his vuvuzela at South Africa vs. France, Free State Stadium, Bloemfontein, June 22, 2010. Photo by Chris Bolsmann.


South Africa and the World

South Africa and the World

Author: Amry Vandenbosch

Publisher: University Press of Kentucky

Published: 2014-07-15

Total Pages: 312

ISBN-13: 081316494X

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In this first comprehensive study of the foreign policy of South Africa, Amry Vandenbosch focuses attention not only on some of the major problems of a white-dominated African country but also, in wider scope, on three of the chief issues of mid-twentieth century: colonialism, race relations, and collective security. South Africa has inaugurated an outward-looking policy. Its relative strength among the African nations, combined with the domestic difficulties experienced by those weaker nations, has caused Pan-Africanism to lose much of its force and has enabled South Africa to exert even more vigorous leadership on the continent, particularly south of the Sahara. South Africa nevertheless faces many problems, and its outward-looking policy has met with rather limited success. Faced with all its difficulties, dead-end roads, and a strong world opinion condemnatory of apartheid, Vandenbosch argues South African whites must begin to doubt the wisdom of their racial policy and come to accept the idea of its modification.


Book Synopsis South Africa and the World by : Amry Vandenbosch

Download or read book South Africa and the World written by Amry Vandenbosch and published by University Press of Kentucky. This book was released on 2014-07-15 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this first comprehensive study of the foreign policy of South Africa, Amry Vandenbosch focuses attention not only on some of the major problems of a white-dominated African country but also, in wider scope, on three of the chief issues of mid-twentieth century: colonialism, race relations, and collective security. South Africa has inaugurated an outward-looking policy. Its relative strength among the African nations, combined with the domestic difficulties experienced by those weaker nations, has caused Pan-Africanism to lose much of its force and has enabled South Africa to exert even more vigorous leadership on the continent, particularly south of the Sahara. South Africa nevertheless faces many problems, and its outward-looking policy has met with rather limited success. Faced with all its difficulties, dead-end roads, and a strong world opinion condemnatory of apartheid, Vandenbosch argues South African whites must begin to doubt the wisdom of their racial policy and come to accept the idea of its modification.


Modern South Africa in World History

Modern South Africa in World History

Author: Rob Skinner

Publisher: Bloomsbury Publishing

Published: 2017-05-04

Total Pages: 216

ISBN-13: 1441164766

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This book assesses South African history within imperial and global networks of power, trade and communication. South African modernity is understood in terms of the interplay between internal and external forces. Key historical themes, including the emergence of an industrialised economy, the development of systematic racial discrimination and popular resistance against racial power, and the influence of national and ethnic identities on political and social organisation, are set out in relation to imperial and global influences. This book is central to our understanding of South Africa in the context of world history.


Book Synopsis Modern South Africa in World History by : Rob Skinner

Download or read book Modern South Africa in World History written by Rob Skinner and published by Bloomsbury Publishing. This book was released on 2017-05-04 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book assesses South African history within imperial and global networks of power, trade and communication. South African modernity is understood in terms of the interplay between internal and external forces. Key historical themes, including the emergence of an industrialised economy, the development of systematic racial discrimination and popular resistance against racial power, and the influence of national and ethnic identities on political and social organisation, are set out in relation to imperial and global influences. This book is central to our understanding of South Africa in the context of world history.


South Africa in World History

South Africa in World History

Author: Iris Berger

Publisher: Oxford University Press

Published: 2009-03-27

Total Pages: 208

ISBN-13: 019533793X

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South Africa in World History discusses the history of South Africa from the early centuries of the Common Era to the present-day and addresses broad themes of world history such as colonialism, white settlement, nationalism and reconciliation.


Book Synopsis South Africa in World History by : Iris Berger

Download or read book South Africa in World History written by Iris Berger and published by Oxford University Press. This book was released on 2009-03-27 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: South Africa in World History discusses the history of South Africa from the early centuries of the Common Era to the present-day and addresses broad themes of world history such as colonialism, white settlement, nationalism and reconciliation.


Making It Happen

Making It Happen

Author: Asad Alam

Publisher: World Bank Publications

Published: 2016-04-18

Total Pages: 248

ISBN-13: 1464807698

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South Africa has achieved a lot on its path of socio-economic transformation since the end of Apartheid in 1994. While many challenges remain to foster inclusive growth to address the triple challenges of unemployment, poverty, and inequality, some innovative approaches have been used to build more inclusive public institutions. These have helped to expand service delivery, strengthen quality, and improve the lives of millions of South Africans. Although much is known about the motivation and nature of the policies and institutional changes that drove this transformation, very little is known of the manner in which they were executed. With this book, Making It Happen, From Policies to Implementation, we offer a selection of twelve case studies to illustrate how policies and institutions were developed and implemented to improve specific public services. Done through interviews with senior policy makers, the book captures the how to of executing these policies in a variety of areas including increasing budget transparency, developing an intergovernmental fiscal system, strengthening tax administration, developing a modern performance monitoring and evaluation system, expanding HIV/AIDS treatment, reforming the social transfer system, strengthening statistics, creating a modern national identity system, developing a system for the management of biodiversity, modernizing the national road network management, developing the framework for renewable energy, and the formulation of the country’s much lauded constitution. Tracing a twenty year journey of transformation, this book places particular emphasis on recording the design of these reforms and endeavors to shed some light on the decision-making processes. In particular, it attempts to provide insight on the trade-offs policy makers faced, and the sequencing and complementarities among the various reforms. It finds leadership at different levels, adoption of pragmatic and innovative solutions, and the focus on results as among the key drivers in implementing these changes. This book is primarily intended to enhance knowledge exchange by exporting South Africa’s development experience to the world. It is a product of the country’s Knowledge Hub, developed in partnership with the World Bank Group, to provide evidence-based solutions for enhancing service delivery.


Book Synopsis Making It Happen by : Asad Alam

Download or read book Making It Happen written by Asad Alam and published by World Bank Publications. This book was released on 2016-04-18 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: South Africa has achieved a lot on its path of socio-economic transformation since the end of Apartheid in 1994. While many challenges remain to foster inclusive growth to address the triple challenges of unemployment, poverty, and inequality, some innovative approaches have been used to build more inclusive public institutions. These have helped to expand service delivery, strengthen quality, and improve the lives of millions of South Africans. Although much is known about the motivation and nature of the policies and institutional changes that drove this transformation, very little is known of the manner in which they were executed. With this book, Making It Happen, From Policies to Implementation, we offer a selection of twelve case studies to illustrate how policies and institutions were developed and implemented to improve specific public services. Done through interviews with senior policy makers, the book captures the how to of executing these policies in a variety of areas including increasing budget transparency, developing an intergovernmental fiscal system, strengthening tax administration, developing a modern performance monitoring and evaluation system, expanding HIV/AIDS treatment, reforming the social transfer system, strengthening statistics, creating a modern national identity system, developing a system for the management of biodiversity, modernizing the national road network management, developing the framework for renewable energy, and the formulation of the country’s much lauded constitution. Tracing a twenty year journey of transformation, this book places particular emphasis on recording the design of these reforms and endeavors to shed some light on the decision-making processes. In particular, it attempts to provide insight on the trade-offs policy makers faced, and the sequencing and complementarities among the various reforms. It finds leadership at different levels, adoption of pragmatic and innovative solutions, and the focus on results as among the key drivers in implementing these changes. This book is primarily intended to enhance knowledge exchange by exporting South Africa’s development experience to the world. It is a product of the country’s Knowledge Hub, developed in partnership with the World Bank Group, to provide evidence-based solutions for enhancing service delivery.