Stop Complainers and Energy Drainers

Stop Complainers and Energy Drainers

Author: Linda Byars Swindling

Publisher: John Wiley & Sons

Published: 2013-02-26

Total Pages: 224

ISBN-13: 111849296X

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Turn constant complainers into productive contributors Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately. Shows how to identify complainers and time drainers Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with "venters," complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.


Book Synopsis Stop Complainers and Energy Drainers by : Linda Byars Swindling

Download or read book Stop Complainers and Energy Drainers written by Linda Byars Swindling and published by John Wiley & Sons. This book was released on 2013-02-26 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Turn constant complainers into productive contributors Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately. Shows how to identify complainers and time drainers Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with "venters," complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.

Ask Outrageously!

Ask Outrageously!

Author: Linda Swindling

Publisher: Berrett-Koehler Publishers

Published: 2017-06-05

Total Pages: 241

ISBN-13: 1523082720

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Are you asking for what you want or just taking what you are given? Chances are, it s the latter. Linda Swindling will teach you how to ask outrageously and get the results you want."


Book Synopsis Ask Outrageously! by : Linda Swindling

Download or read book Ask Outrageously! written by Linda Swindling and published by Berrett-Koehler Publishers. This book was released on 2017-06-05 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you asking for what you want or just taking what you are given? Chances are, it s the latter. Linda Swindling will teach you how to ask outrageously and get the results you want."

Stop Workplace Drama

Stop Workplace Drama

Author: Marlene Chism

Publisher: John Wiley & Sons

Published: 2011-01-06

Total Pages: 240

ISBN-13: 0470948752

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Overcome the interpersonal challenges holding your business back Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting your professional success? If so, there is good news-help is on the way. Stop Workplace Drama offers down-to-earth, practical methods to help business owners, entrepreneurs, and private practice professionals maximize success, increase productivity, and improve teamwork and personal performance. Identify "drama" barriers and help your employees break free to experience higher personal effectiveness and increased productivity Each of the eight points is full of universal and practical principles any business leader, sales director or entrepreneur can put to use immediately Author Marlene Chism has shared her signature process with organizations such as McDonalds and NASA When you're in the thick of business competition, you and your team need to function freely without internal conflicts, confusions, or rivalries. Stop Workplace Drama ensures that your employees will be able to give their best to create a healthy, profitable workplace.


Book Synopsis Stop Workplace Drama by : Marlene Chism

Download or read book Stop Workplace Drama written by Marlene Chism and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overcome the interpersonal challenges holding your business back Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting your professional success? If so, there is good news-help is on the way. Stop Workplace Drama offers down-to-earth, practical methods to help business owners, entrepreneurs, and private practice professionals maximize success, increase productivity, and improve teamwork and personal performance. Identify "drama" barriers and help your employees break free to experience higher personal effectiveness and increased productivity Each of the eight points is full of universal and practical principles any business leader, sales director or entrepreneur can put to use immediately Author Marlene Chism has shared her signature process with organizations such as McDonalds and NASA When you're in the thick of business competition, you and your team need to function freely without internal conflicts, confusions, or rivalries. Stop Workplace Drama ensures that your employees will be able to give their best to create a healthy, profitable workplace.

People are Idiots and I Can Prove It!

People are Idiots and I Can Prove It!

Author: Larry Winget

Publisher: Penguin

Published: 2008-12-30

Total Pages: 248

ISBN-13: 9781592404377

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What do people want? They want what they've got. In his signature caustic yet lovable style, Larry Winget dishes out straight talk on what he calls life's messes' and offers sound, simple solutions. Taking on business, family, health, being fat, being stupid, success, money and more, Larry Winget points out exactly which changes have to take place in order for people to turn their lives around. Larry Winget can help any reader identify their own 'areas of stupidity' and take action to finally achieve real success.'


Book Synopsis People are Idiots and I Can Prove It! by : Larry Winget

Download or read book People are Idiots and I Can Prove It! written by Larry Winget and published by Penguin. This book was released on 2008-12-30 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: What do people want? They want what they've got. In his signature caustic yet lovable style, Larry Winget dishes out straight talk on what he calls life's messes' and offers sound, simple solutions. Taking on business, family, health, being fat, being stupid, success, money and more, Larry Winget points out exactly which changes have to take place in order for people to turn their lives around. Larry Winget can help any reader identify their own 'areas of stupidity' and take action to finally achieve real success.'

The Bully-Free Workplace

The Bully-Free Workplace

Author: Gary Namie

Publisher: John Wiley & Sons

Published: 2011-05-09

Total Pages: 210

ISBN-13: 1118067290

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At long last a guidebook for employers that discusses workplace bullying from America's unrivaled leaders and creators of the workplace bullying consulting institute. Managers will learn how and why to stop bullying; prepare executives to lead the campaign and to resist undermining efforts of subordinates; and create a new, positive role for human resources. Outlining the required steps, The Bullying-Free Workplace includes information on how to create a preventive policy that brings consequences, like never before, when violated. The authors discourage half-hearted, short-term fixes that are prevalent today, and present their signature Blueprint methodology to successfully protect employee health and eradicate the psychological violence from organizations.


Book Synopsis The Bully-Free Workplace by : Gary Namie

Download or read book The Bully-Free Workplace written by Gary Namie and published by John Wiley & Sons. This book was released on 2011-05-09 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: At long last a guidebook for employers that discusses workplace bullying from America's unrivaled leaders and creators of the workplace bullying consulting institute. Managers will learn how and why to stop bullying; prepare executives to lead the campaign and to resist undermining efforts of subordinates; and create a new, positive role for human resources. Outlining the required steps, The Bullying-Free Workplace includes information on how to create a preventive policy that brings consequences, like never before, when violated. The authors discourage half-hearted, short-term fixes that are prevalent today, and present their signature Blueprint methodology to successfully protect employee health and eradicate the psychological violence from organizations.

The Drama-Free Workplace

The Drama-Free Workplace

Author: Patti Perez

Publisher: John Wiley & Sons

Published: 2019-03-26

Total Pages: 232

ISBN-13: 1119546443

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Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares! Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn’t enough, but are at a loss on how to implement solutions, especially in today’s post-#MeToo world. Patti Perez is an attorney, HR expert, trainer, and former state regulator, who has conducted over 1,200 workplace investigations. In this unique book, she explains the secret to avoiding all forms of drama, legal exposure, and low morale: A healthy workplace culture. Patti combines the lessons learned from 25 years of professional experience with robust data from behavioral science research to debunk common myths, including the belief that a focus on legal compliance leads to a healthy workplace culture. (In fact, it increases the likelihood of getting sued). The Drama-Free Workplace includes a section with easy-to-understand causes, effects and solutions to problems related to: Sexual harassment Bias and diversity Ethics lapses The book also includes helpful information on: Becoming an organization that values and practices fearlessness, fairness and freedom Anticipating situations that give rise to drama, with detailed advice on how to prevent it from happening Using emotional intelligence to communicate more precisely and persuasively about sensitive, controversial topics in the workplace Finally, the book’s DIY section guides companies on how to: draft and enforce helpful policies (that employees will actually read and *want* to follow) design and deliver powerful and effective training programs investigate and resolve claims of sexual harassment and other types of misconduct. Together, these practical tools will help all your employees feel valued and motivated, and keep drama, disengagement, and lawsuits, away.


Book Synopsis The Drama-Free Workplace by : Patti Perez

Download or read book The Drama-Free Workplace written by Patti Perez and published by John Wiley & Sons. This book was released on 2019-03-26 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares! Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn’t enough, but are at a loss on how to implement solutions, especially in today’s post-#MeToo world. Patti Perez is an attorney, HR expert, trainer, and former state regulator, who has conducted over 1,200 workplace investigations. In this unique book, she explains the secret to avoiding all forms of drama, legal exposure, and low morale: A healthy workplace culture. Patti combines the lessons learned from 25 years of professional experience with robust data from behavioral science research to debunk common myths, including the belief that a focus on legal compliance leads to a healthy workplace culture. (In fact, it increases the likelihood of getting sued). The Drama-Free Workplace includes a section with easy-to-understand causes, effects and solutions to problems related to: Sexual harassment Bias and diversity Ethics lapses The book also includes helpful information on: Becoming an organization that values and practices fearlessness, fairness and freedom Anticipating situations that give rise to drama, with detailed advice on how to prevent it from happening Using emotional intelligence to communicate more precisely and persuasively about sensitive, controversial topics in the workplace Finally, the book’s DIY section guides companies on how to: draft and enforce helpful policies (that employees will actually read and *want* to follow) design and deliver powerful and effective training programs investigate and resolve claims of sexual harassment and other types of misconduct. Together, these practical tools will help all your employees feel valued and motivated, and keep drama, disengagement, and lawsuits, away.

The Power of Understanding People

The Power of Understanding People

Author: Dave Mitchell

Publisher: John Wiley & Sons

Published: 2013-12-16

Total Pages: 215

ISBN-13: 1118726839

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How to build lasting connections through meaningful communication Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships. This book provides the tools to understand others' unique communication style as well as your own. Get detailed advice on how to adjust to diverse communication styles, develop a unifying language for the organization, and better match motivational techniques to team members. Through storytelling and experiential exercises, author Dave Mitchell helps you gain insight into your own unique interaction style and teaches you how to communicate, motivate, sell, and service more successfully no matter the personality types involved. Offers insight into the behavior cues and questions to ask to better understand someone's interactive preferences Explains how to enhance your sales efforts by better targeting your brand message to the client's style so that your products/services resonate with them more Examines strategies for creating a high performing work environment and achieve greater customer service excellence Contains conflict resolution strategies, including how to effectively work out differences within a team, between work units, with customers, and even in your personal life Armed with the ability to interpret the behavior of the people around you, you will achieve greater levels of success at work and at home while also learning how to better handle the difficult situations involving people in your life.


Book Synopsis The Power of Understanding People by : Dave Mitchell

Download or read book The Power of Understanding People written by Dave Mitchell and published by John Wiley & Sons. This book was released on 2013-12-16 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to build lasting connections through meaningful communication Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships. This book provides the tools to understand others' unique communication style as well as your own. Get detailed advice on how to adjust to diverse communication styles, develop a unifying language for the organization, and better match motivational techniques to team members. Through storytelling and experiential exercises, author Dave Mitchell helps you gain insight into your own unique interaction style and teaches you how to communicate, motivate, sell, and service more successfully no matter the personality types involved. Offers insight into the behavior cues and questions to ask to better understand someone's interactive preferences Explains how to enhance your sales efforts by better targeting your brand message to the client's style so that your products/services resonate with them more Examines strategies for creating a high performing work environment and achieve greater customer service excellence Contains conflict resolution strategies, including how to effectively work out differences within a team, between work units, with customers, and even in your personal life Armed with the ability to interpret the behavior of the people around you, you will achieve greater levels of success at work and at home while also learning how to better handle the difficult situations involving people in your life.

The Consultant's Legal Guide

The Consultant's Legal Guide

Author: Elaine Biech

Publisher: Pfeiffer

Published: 2000

Total Pages: 328

ISBN-13:

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Disk contains: Exhibits from text.


Book Synopsis The Consultant's Legal Guide by : Elaine Biech

Download or read book The Consultant's Legal Guide written by Elaine Biech and published by Pfeiffer. This book was released on 2000 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Disk contains: Exhibits from text.

Positive Leadership

Positive Leadership

Author: Kim S. Cameron

Publisher: Berrett-Koehler Publishers

Published: 2012-08-06

Total Pages: 178

ISBN-13: 1609945662

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This is a guide to positive climate, positive relationships, positive communication, and positive meaning and how to apply each of them in work.


Book Synopsis Positive Leadership by : Kim S. Cameron

Download or read book Positive Leadership written by Kim S. Cameron and published by Berrett-Koehler Publishers. This book was released on 2012-08-06 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a guide to positive climate, positive relationships, positive communication, and positive meaning and how to apply each of them in work.

Yes!

Yes!

Author: Noah J. Goldstein

Publisher: Simon and Schuster

Published: 2008-09-03

Total Pages: 288

ISBN-13: 9781416571124

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Learn how small changes can make a big difference in your powers of persuasion with this New York Times bestselling introduction to fifty scientifically proven techniques for increasing your persuasive powers in business and life. Every day we face the challenge of persuading others to do what we want. But what makes people say yes to our requests? Persuasion is not only an art, it is also a science, and researchers who study it have uncovered a series of hidden rules for moving people in your direction. Based on more than sixty years of research into the psychology of persuasion, Yes! reveals fifty simple but remarkably effective strategies that will make you much more persuasive at work and in your personal life, too. Cowritten by the world’s most quoted expert on influence, Professor Robert Cialdini, Yes! presents dozens of surprising discoveries from the science of persuasion in short, enjoyable, and insightful chapters that you can apply immediately to become a more effective persuader. Often counterintuitive, the findings presented in Yes! will steer you away from common pitfalls while empowering you with little known but proven wisdom. Whether you are in advertising, marketing, management, on sales, or just curious about how to be more influential in everyday life, Yes! shows how making small, scientifically proven changes to your approach can have a dramatic effect on your persuasive powers.


Book Synopsis Yes! by : Noah J. Goldstein

Download or read book Yes! written by Noah J. Goldstein and published by Simon and Schuster. This book was released on 2008-09-03 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how small changes can make a big difference in your powers of persuasion with this New York Times bestselling introduction to fifty scientifically proven techniques for increasing your persuasive powers in business and life. Every day we face the challenge of persuading others to do what we want. But what makes people say yes to our requests? Persuasion is not only an art, it is also a science, and researchers who study it have uncovered a series of hidden rules for moving people in your direction. Based on more than sixty years of research into the psychology of persuasion, Yes! reveals fifty simple but remarkably effective strategies that will make you much more persuasive at work and in your personal life, too. Cowritten by the world’s most quoted expert on influence, Professor Robert Cialdini, Yes! presents dozens of surprising discoveries from the science of persuasion in short, enjoyable, and insightful chapters that you can apply immediately to become a more effective persuader. Often counterintuitive, the findings presented in Yes! will steer you away from common pitfalls while empowering you with little known but proven wisdom. Whether you are in advertising, marketing, management, on sales, or just curious about how to be more influential in everyday life, Yes! shows how making small, scientifically proven changes to your approach can have a dramatic effect on your persuasive powers.