The Business Case for Love

The Business Case for Love

Author: Marc Cox

Publisher: Springer Nature

Published: 2020-04-01

Total Pages: 167

ISBN-13: 3030364267

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Love it? Hate it? Or, just don’t care? How we feel about something dramatically affects how we interact with it. When we feel, we care. When we care, things happen. Companies that are thriving, not just surviving, are much more than a set of ruthlessly efficient and mechanistic processes – they are a social system operated by people for people. The quality of relationships, both inside and outside the organization is a far more important driver of sustainable success or failure than the quality of its control systems. The head is important, but it is the heart that matters most. If you want your customers to be brand ambassadors and your employees to brag about you to their friends, you need them to not just think you’re great – you need them to feel you’re great. You need them to love you – and for that, you need them to feel that you love them. For over a decade Marc Cox has been helping companies whose toxic cultures, miserable employees, and angry customers have all but destroyed them to rebuild their company spirit, discover the business case for love and build an organization that is wonderful to work for, brilliant to do business with and has the mindset of creating memorable employee and customer experiences. Underpinned by fresh insights and perspectives, robustly tested and refined by the real world experience of working with a wide range of companies and over 2,000 senior executives drawn from all parts of the world, and filled with fascinating and illustrative “love stories” the book will help you to make the business case for love. It will help you to find a more rewarding and invigorating way of working – both emotionally and financially. In short, it shows what happens when the love is put back into business.


Book Synopsis The Business Case for Love by : Marc Cox

Download or read book The Business Case for Love written by Marc Cox and published by Springer Nature. This book was released on 2020-04-01 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: Love it? Hate it? Or, just don’t care? How we feel about something dramatically affects how we interact with it. When we feel, we care. When we care, things happen. Companies that are thriving, not just surviving, are much more than a set of ruthlessly efficient and mechanistic processes – they are a social system operated by people for people. The quality of relationships, both inside and outside the organization is a far more important driver of sustainable success or failure than the quality of its control systems. The head is important, but it is the heart that matters most. If you want your customers to be brand ambassadors and your employees to brag about you to their friends, you need them to not just think you’re great – you need them to feel you’re great. You need them to love you – and for that, you need them to feel that you love them. For over a decade Marc Cox has been helping companies whose toxic cultures, miserable employees, and angry customers have all but destroyed them to rebuild their company spirit, discover the business case for love and build an organization that is wonderful to work for, brilliant to do business with and has the mindset of creating memorable employee and customer experiences. Underpinned by fresh insights and perspectives, robustly tested and refined by the real world experience of working with a wide range of companies and over 2,000 senior executives drawn from all parts of the world, and filled with fascinating and illustrative “love stories” the book will help you to make the business case for love. It will help you to find a more rewarding and invigorating way of working – both emotionally and financially. In short, it shows what happens when the love is put back into business.

A Case for Love

A Case for Love

Author: Kaye Dacus

Publisher: Barbour Publishing

Published: 2010-04-01

Total Pages: 399

ISBN-13: 1607421488

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TV society reporter Alaine Delacroix feels like David facing Goliath when she takes on the biggest corporation in town to keep them from putting her parents’ garden center out of business. Lawyer Forbes Guidry wants nothing more than to stand up for the endangered local-business owners—but it will mean risking his job and crossing his powerful parents. Can Alaine and Forbes make A Case for Love?


Book Synopsis A Case for Love by : Kaye Dacus

Download or read book A Case for Love written by Kaye Dacus and published by Barbour Publishing. This book was released on 2010-04-01 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: TV society reporter Alaine Delacroix feels like David facing Goliath when she takes on the biggest corporation in town to keep them from putting her parents’ garden center out of business. Lawyer Forbes Guidry wants nothing more than to stand up for the endangered local-business owners—but it will mean risking his job and crossing his powerful parents. Can Alaine and Forbes make A Case for Love?

It's Personal: The Business Case for Caring

It's Personal: The Business Case for Caring

Author: Lorna Borenstein

Publisher: Grokker Innovation Labs Press

Published: 2021-04-19

Total Pages: 296

ISBN-13: 9781735983707

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It's Personal: The Business Case for Caring thoughtfully examines the Human Connection Movement(TM) in the workplace, which is fueled by a growing desire among employees to feel more connected to one another and as a result, better connected to their jobs. This movement, which is especially important given the challenges of today's new work-from-home environment, has transformed the role of employers into the benefactors of wellbeing. It's Personal: The Business Case for Caring serves as a strategic and tactical guide for company leaders who want to embrace this transformational change, improve employee engagement, and drive business results. Written by Lorna Borenstein, founder and CEO of the on-demand wellbeing engagement solution Grokker, It's Personal: The Business Case for Caring can be used by leaders to justify why creating a caring environment is a vital corporate strategy -- not just because it's the right thing to do but because it's the smart thing to do. The chapters have been organized to build one from the next, starting with an examination of employees' changing needs and concluding with the practical aspects of managing workforce culture and benefits. In addition to the author's insights -- backed by a combination of data and real-world experience -- It's Personal: The Business Case for Caring includes testimonials from business leaders at the most innovative employers, showcasing real-world examples of organizational caring in action. These guest perspectives from leaders at companies such as Aetna, Southwest Airlines, and Morningstar, each expound on a topic, key idea, or issue from within the chapter, helping to reinforce the book's unique global perspective. Designed to help readers understand the context for caring -- why now is the time to take a fresh look at the employer/employee relationship -- and appreciate leadership's role in not only culture change but in improving the life and work experiences of employees, It's Personal: The Business Case for Caring is at once inspirational, practical, and timely. The book will be appreciated by even the most time-crunched and under-resourced readers who want to do the right thing for their employees.


Book Synopsis It's Personal: The Business Case for Caring by : Lorna Borenstein

Download or read book It's Personal: The Business Case for Caring written by Lorna Borenstein and published by Grokker Innovation Labs Press. This book was released on 2021-04-19 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's Personal: The Business Case for Caring thoughtfully examines the Human Connection Movement(TM) in the workplace, which is fueled by a growing desire among employees to feel more connected to one another and as a result, better connected to their jobs. This movement, which is especially important given the challenges of today's new work-from-home environment, has transformed the role of employers into the benefactors of wellbeing. It's Personal: The Business Case for Caring serves as a strategic and tactical guide for company leaders who want to embrace this transformational change, improve employee engagement, and drive business results. Written by Lorna Borenstein, founder and CEO of the on-demand wellbeing engagement solution Grokker, It's Personal: The Business Case for Caring can be used by leaders to justify why creating a caring environment is a vital corporate strategy -- not just because it's the right thing to do but because it's the smart thing to do. The chapters have been organized to build one from the next, starting with an examination of employees' changing needs and concluding with the practical aspects of managing workforce culture and benefits. In addition to the author's insights -- backed by a combination of data and real-world experience -- It's Personal: The Business Case for Caring includes testimonials from business leaders at the most innovative employers, showcasing real-world examples of organizational caring in action. These guest perspectives from leaders at companies such as Aetna, Southwest Airlines, and Morningstar, each expound on a topic, key idea, or issue from within the chapter, helping to reinforce the book's unique global perspective. Designed to help readers understand the context for caring -- why now is the time to take a fresh look at the employer/employee relationship -- and appreciate leadership's role in not only culture change but in improving the life and work experiences of employees, It's Personal: The Business Case for Caring is at once inspirational, practical, and timely. The book will be appreciated by even the most time-crunched and under-resourced readers who want to do the right thing for their employees.

It's Personal: The Business Case for Caring

It's Personal: The Business Case for Caring

Author: Lorna Borenstein

Publisher: GIL Press

Published: 2021-03-01

Total Pages: 334

ISBN-13: 1098363760

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The challenges of today's new work-from-home environment have transformed the role of employers from mere beneficiaries of workforce health to essential partners in supporting employees’ total wellbeing. It's Personal: The Business Case for Caring serves as a strategic and tactical guide for company leaders who want to embrace this transformational change, improve employee engagement, and drive business results. Inspirational, practical, and timely, It’s Personal is backed up by data, real-world experience, and testimonials from business leaders at innovative employers such as Aetna and Southwest Airlines. The book offers groundbreaking insights into critically important issues such as: • The Human Connection Movement™ in the workplace, which is fueled by a growing desire among employees to feel more connected to one another and as a result, better connected to their jobs • How employee needs and expectations are changing, and what employers can do to meet these new needs • Why now is the time to take a fresh look at the employer/employee relationship • The costs of not caring: understanding the direct connection between employee wellbeing and engagement and a company’s bottom line • Leadership's role in not only culture change but in improving the life and work experiences of employees • The unique and unmanageable burden being placed on women and working mothers in the workforce • How to develop a corporate wellbeing plan with limited resources It’s Personal is written by Lorna Borenstein, founder and CEO of Grokker – the on-demand wellbeing engagement solution for global enterprises such as CVSHealth, Target, and eBay. The book can be used by leaders to justify why creating a caring environment is a vital corporate strategy, not just because it's the right thing to do but because it's the smart thing to do.


Book Synopsis It's Personal: The Business Case for Caring by : Lorna Borenstein

Download or read book It's Personal: The Business Case for Caring written by Lorna Borenstein and published by GIL Press. This book was released on 2021-03-01 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: The challenges of today's new work-from-home environment have transformed the role of employers from mere beneficiaries of workforce health to essential partners in supporting employees’ total wellbeing. It's Personal: The Business Case for Caring serves as a strategic and tactical guide for company leaders who want to embrace this transformational change, improve employee engagement, and drive business results. Inspirational, practical, and timely, It’s Personal is backed up by data, real-world experience, and testimonials from business leaders at innovative employers such as Aetna and Southwest Airlines. The book offers groundbreaking insights into critically important issues such as: • The Human Connection Movement™ in the workplace, which is fueled by a growing desire among employees to feel more connected to one another and as a result, better connected to their jobs • How employee needs and expectations are changing, and what employers can do to meet these new needs • Why now is the time to take a fresh look at the employer/employee relationship • The costs of not caring: understanding the direct connection between employee wellbeing and engagement and a company’s bottom line • Leadership's role in not only culture change but in improving the life and work experiences of employees • The unique and unmanageable burden being placed on women and working mothers in the workforce • How to develop a corporate wellbeing plan with limited resources It’s Personal is written by Lorna Borenstein, founder and CEO of Grokker – the on-demand wellbeing engagement solution for global enterprises such as CVSHealth, Target, and eBay. The book can be used by leaders to justify why creating a caring environment is a vital corporate strategy, not just because it's the right thing to do but because it's the smart thing to do.

Indian Business Case Studies Volume II

Indian Business Case Studies Volume II

Author: V. P. Pawar

Publisher: Oxford University Press

Published: 2022-09-15

Total Pages: 225

ISBN-13: 0192869388

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It has been decades since many business schools outside India adopted the case study methodology for teaching almost all branches of management studies. This trend has been seen in India, too, where top management institutes have implemented the case study-based methodology as an important pedagogical tool in business education. The major issue in India, however, is a severe shortage of Indian case studies through which business schools can provide industry insights to students. This volume fills that gap. It has twenty Indian cases related to different aspects of business management. The cases cover some of the prominent disciplines of management like marketing, finance, human resource management, strategy management, operations management, accounting, and mergers and acquisitions. These cases best serve the purpose of adoption of 'case methodology' in classroom teaching or online lecture sessions for the faculty and students of business management.


Book Synopsis Indian Business Case Studies Volume II by : V. P. Pawar

Download or read book Indian Business Case Studies Volume II written by V. P. Pawar and published by Oxford University Press. This book was released on 2022-09-15 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: It has been decades since many business schools outside India adopted the case study methodology for teaching almost all branches of management studies. This trend has been seen in India, too, where top management institutes have implemented the case study-based methodology as an important pedagogical tool in business education. The major issue in India, however, is a severe shortage of Indian case studies through which business schools can provide industry insights to students. This volume fills that gap. It has twenty Indian cases related to different aspects of business management. The cases cover some of the prominent disciplines of management like marketing, finance, human resource management, strategy management, operations management, accounting, and mergers and acquisitions. These cases best serve the purpose of adoption of 'case methodology' in classroom teaching or online lecture sessions for the faculty and students of business management.

Indian Business Case Studies Volume V

Indian Business Case Studies Volume V

Author: Roopa Praveen

Publisher: Oxford University Press

Published: 2022-09-15

Total Pages: 209

ISBN-13: 0192869418

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It has been decades since many business schools outside India adopted the case study methodology for teaching almost all branches of management studies. This trend has been seen in India, too, where top management institutes have implemented the case study-based methodology as an importantpedagogical tool in business education. The major issue in India, however, is a severe shortage of Indian case studies through which business schools can provide industry insights to students. This volume fills that gap. It has twenty Indian cases related to different aspects of business management.The cases cover some of the prominent disciplines of management like marketing, finance, human resource management, strategy management, operations management, accounting, and mergers and acquisitions. These cases best serve the purpose of adoption of 'case methodology' in classroom teaching oronline lecture sessions for the faculty and students of business management.


Book Synopsis Indian Business Case Studies Volume V by : Roopa Praveen

Download or read book Indian Business Case Studies Volume V written by Roopa Praveen and published by Oxford University Press. This book was released on 2022-09-15 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: It has been decades since many business schools outside India adopted the case study methodology for teaching almost all branches of management studies. This trend has been seen in India, too, where top management institutes have implemented the case study-based methodology as an importantpedagogical tool in business education. The major issue in India, however, is a severe shortage of Indian case studies through which business schools can provide industry insights to students. This volume fills that gap. It has twenty Indian cases related to different aspects of business management.The cases cover some of the prominent disciplines of management like marketing, finance, human resource management, strategy management, operations management, accounting, and mergers and acquisitions. These cases best serve the purpose of adoption of 'case methodology' in classroom teaching oronline lecture sessions for the faculty and students of business management.

IT Investment: Making a Business Case

IT Investment: Making a Business Case

Author: Dan Remenyi

Publisher: Routledge

Published: 2012-05-16

Total Pages: 210

ISBN-13: 1136390871

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Frequently not enough attention is given to producing a comprehensive business case or to producing an economic justification for an information systems investment. In fact many organizations are not clear as to what constitutes a sound business case and how to go about producing one. This Professional level book for the Computer Weekly Professional Series will show how to go about justification for I.T. spend. This book is designed for all those who are involved in the decision to invest in information systems. This book is especially relevant to senior business executives, senior financial managers and IT executives. Business consultants, computer and corporate advisors will also find the ideas and material addressed in this text of particular benefit as will anyone involved in corporate and strategic planning. In addition, senior students such as those working towards their MBAs will find this book of use. A business case is a statement or a series of statements that demonstrate the economic value of a particular intervention, a course of action or a specific investment. A business case is not simply a financial forecast of the hardware and software costs and the expected benefits. A business case for an information systems investment involves a comprehensive understanding of both the likely resources as well as the business drivers which will assist business managers improve their performance and thereby obtain a stream of benefits from the investment. In general there are approximately six steps in producing a business case for an information systems investment. 1. Determine the high-level business outcomes that will be clearly and comprehensively expressed as a set of opportunities the organization can take advantage of, or problems that need to be rectified. 2. Identify the corporate critical success factors that will be supported or enhanced by the operation of the completed information systems project or investment. 3. Create a list of specific and detailed outcomes or benefits, their appropriate metrics, measuring methods and responsibility points that are represented by the stakeholders. 4. Quantify the contribution made by the outcomes, which requires associating numbers or benefit values with outcomes where this is possible. 5. Highlight the risks associated with the project. Fundamental to this new approach to developing a business case for information systems investment is the fact that it incorporates much more than the financial numbers which are typically found in the standard approach to a feasibility study. This approach looks behind the financial numbers to the improvements in business performance which are facilitated by information systems and which are the real drivers of the benefits. Furthermore, this approach to developing a business case allows the organization to manage the process so that the required results are achieved.


Book Synopsis IT Investment: Making a Business Case by : Dan Remenyi

Download or read book IT Investment: Making a Business Case written by Dan Remenyi and published by Routledge. This book was released on 2012-05-16 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Frequently not enough attention is given to producing a comprehensive business case or to producing an economic justification for an information systems investment. In fact many organizations are not clear as to what constitutes a sound business case and how to go about producing one. This Professional level book for the Computer Weekly Professional Series will show how to go about justification for I.T. spend. This book is designed for all those who are involved in the decision to invest in information systems. This book is especially relevant to senior business executives, senior financial managers and IT executives. Business consultants, computer and corporate advisors will also find the ideas and material addressed in this text of particular benefit as will anyone involved in corporate and strategic planning. In addition, senior students such as those working towards their MBAs will find this book of use. A business case is a statement or a series of statements that demonstrate the economic value of a particular intervention, a course of action or a specific investment. A business case is not simply a financial forecast of the hardware and software costs and the expected benefits. A business case for an information systems investment involves a comprehensive understanding of both the likely resources as well as the business drivers which will assist business managers improve their performance and thereby obtain a stream of benefits from the investment. In general there are approximately six steps in producing a business case for an information systems investment. 1. Determine the high-level business outcomes that will be clearly and comprehensively expressed as a set of opportunities the organization can take advantage of, or problems that need to be rectified. 2. Identify the corporate critical success factors that will be supported or enhanced by the operation of the completed information systems project or investment. 3. Create a list of specific and detailed outcomes or benefits, their appropriate metrics, measuring methods and responsibility points that are represented by the stakeholders. 4. Quantify the contribution made by the outcomes, which requires associating numbers or benefit values with outcomes where this is possible. 5. Highlight the risks associated with the project. Fundamental to this new approach to developing a business case for information systems investment is the fact that it incorporates much more than the financial numbers which are typically found in the standard approach to a feasibility study. This approach looks behind the financial numbers to the improvements in business performance which are facilitated by information systems and which are the real drivers of the benefits. Furthermore, this approach to developing a business case allows the organization to manage the process so that the required results are achieved.

IT's All about the People

IT's All about the People

Author: Stephen J. Andriole

Publisher: CRC Press

Published: 2016-04-19

Total Pages: 226

ISBN-13: 104006566X

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This book explains how to achieve dramatic improvements in service and agility by enhancing the people, processes, and culture within your organization. It details the various roles within the technology management process and supplies insight into the realities of human behavior-including the range of best and worst behaviors from managers, executives, and corporate culture. Industry veteran Stephen J. Andriole provides a fresh perspective on the old basics of IT management through a twenty-first-century lens.


Book Synopsis IT's All about the People by : Stephen J. Andriole

Download or read book IT's All about the People written by Stephen J. Andriole and published by CRC Press. This book was released on 2016-04-19 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explains how to achieve dramatic improvements in service and agility by enhancing the people, processes, and culture within your organization. It details the various roles within the technology management process and supplies insight into the realities of human behavior-including the range of best and worst behaviors from managers, executives, and corporate culture. Industry veteran Stephen J. Andriole provides a fresh perspective on the old basics of IT management through a twenty-first-century lens.

Supporting Reuse in Business Case Development

Supporting Reuse in Business Case Development

Author: Bart-Jan van Putten

Publisher: Springer Science & Business Media

Published: 2013-01-11

Total Pages: 227

ISBN-13: 3658011718

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​Determining the value of an information system for an organization is challenging, especially before the execution of the project in which the system is put into operation. Many organizations cope with problems when having to identify the potential benefits of the investment, while even more have difficulties with their quantification. An analysis, in which multiple possible investments and approaches are compared with respect to their benefits, costs and risks, is called a ‘business case’ (BC). The current frameworks that can be used to develop BCs offer too little support for the aforementioned challenges. Opportunities to improve BC frameworks, and thereby the efficiency and effectiveness of BC development, are therefore explored in this dissertation.


Book Synopsis Supporting Reuse in Business Case Development by : Bart-Jan van Putten

Download or read book Supporting Reuse in Business Case Development written by Bart-Jan van Putten and published by Springer Science & Business Media. This book was released on 2013-01-11 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: ​Determining the value of an information system for an organization is challenging, especially before the execution of the project in which the system is put into operation. Many organizations cope with problems when having to identify the potential benefits of the investment, while even more have difficulties with their quantification. An analysis, in which multiple possible investments and approaches are compared with respect to their benefits, costs and risks, is called a ‘business case’ (BC). The current frameworks that can be used to develop BCs offer too little support for the aforementioned challenges. Opportunities to improve BC frameworks, and thereby the efficiency and effectiveness of BC development, are therefore explored in this dissertation.

Family Business Case Studies Across the World

Family Business Case Studies Across the World

Author: Cheng, Jeremy

Publisher: Edward Elgar Publishing

Published: 2022-05-13

Total Pages: 224

ISBN-13: 1800884257

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Projecting a global interdisciplinary vision, this insightful book develops a peer-to-peer learning methodology to facilitate reconciling religion and human rights, both in multilateral contexts and at the national level. Written by leading human rights practitioners, the book illuminates the tension zones between religion and rights, exploring how the ‘faith’ elements in both disciplines can create synergies for protecting equal human dignity.


Book Synopsis Family Business Case Studies Across the World by : Cheng, Jeremy

Download or read book Family Business Case Studies Across the World written by Cheng, Jeremy and published by Edward Elgar Publishing. This book was released on 2022-05-13 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Projecting a global interdisciplinary vision, this insightful book develops a peer-to-peer learning methodology to facilitate reconciling religion and human rights, both in multilateral contexts and at the national level. Written by leading human rights practitioners, the book illuminates the tension zones between religion and rights, exploring how the ‘faith’ elements in both disciplines can create synergies for protecting equal human dignity.