The Debt Collector's Handbook

The Debt Collector's Handbook

Author: David J. Cook

Publisher:

Published: 2014

Total Pages: 0

ISBN-13: 9781627224956

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Winning your case in court is only half the battle. It's a fact that some people hide their assets to avoid paying debts and judgments. This truly unique book will show you how to find and reach that hidden money. Author David J. Cook is a veteran collections attorney who has been chasing down debtors for over 39 years. This colorfully written book will teach you the basics of civil remedies, real estate, finance, and sleuthing. The author outlines for you the power of the bluff and the outer parameters of threat, when a threat becomes extortion, and when you need to walk away from a situation. This book is about collecting debts, finding assets, enforcing judgments against difficult people, or, should you be so inclined, beating out your creditors.


Book Synopsis The Debt Collector's Handbook by : David J. Cook

Download or read book The Debt Collector's Handbook written by David J. Cook and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winning your case in court is only half the battle. It's a fact that some people hide their assets to avoid paying debts and judgments. This truly unique book will show you how to find and reach that hidden money. Author David J. Cook is a veteran collections attorney who has been chasing down debtors for over 39 years. This colorfully written book will teach you the basics of civil remedies, real estate, finance, and sleuthing. The author outlines for you the power of the bluff and the outer parameters of threat, when a threat becomes extortion, and when you need to walk away from a situation. This book is about collecting debts, finding assets, enforcing judgments against difficult people, or, should you be so inclined, beating out your creditors.


The 5 Elements of the Highly Effective Debt Collector

The 5 Elements of the Highly Effective Debt Collector

Author: Timothy J. Daye

Publisher: iUniverse

Published: 2011-07-13

Total Pages: 70

ISBN-13: 146203330X

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The 5 Elements of the Highly Effective Debt Collector is the first How to collect a debt book of its kind, in that it breaks the debt collecting process down into five core fundamental areas. After years of training in the collection industry, I have found that these five fundamental areas are at the center of revealing the mystery behind why only a small percentage of debt collectors produce at a high level and more importantly explains why the larger percentage of low to mediocre performers never reach a top producing level. Not only does this book establish fundamental concepts every debt collector must understand to maximize personal or agencys earning potential, it also teaches: sound principles of engagement, valuable communication concepts, effective sales rebuttal techniques, as well as a system of file management that if followed and executed properly will more than double a collectors efficiency and effectiveness in less than 30 days The 5 Elements principles and concepts were designs to ensure that no matter an individuals talent level, years in the industry, or position held within an agency, the end user will understand clearly and be enriched by the experience.


Book Synopsis The 5 Elements of the Highly Effective Debt Collector by : Timothy J. Daye

Download or read book The 5 Elements of the Highly Effective Debt Collector written by Timothy J. Daye and published by iUniverse. This book was released on 2011-07-13 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 5 Elements of the Highly Effective Debt Collector is the first How to collect a debt book of its kind, in that it breaks the debt collecting process down into five core fundamental areas. After years of training in the collection industry, I have found that these five fundamental areas are at the center of revealing the mystery behind why only a small percentage of debt collectors produce at a high level and more importantly explains why the larger percentage of low to mediocre performers never reach a top producing level. Not only does this book establish fundamental concepts every debt collector must understand to maximize personal or agencys earning potential, it also teaches: sound principles of engagement, valuable communication concepts, effective sales rebuttal techniques, as well as a system of file management that if followed and executed properly will more than double a collectors efficiency and effectiveness in less than 30 days The 5 Elements principles and concepts were designs to ensure that no matter an individuals talent level, years in the industry, or position held within an agency, the end user will understand clearly and be enriched by the experience.


Collection Management Handbook

Collection Management Handbook

Author: A. Michael Coleman

Publisher: John Wiley & Sons

Published: 2004-04-26

Total Pages: 306

ISBN-13: 047148394X

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You don’t have to be gifted to be a great credit collector. All you need is a desire to learn from the best.. . . and that’s the level of expertise this exhaustively researched volume puts right at your fingertips. The Collection Management Handbook puts you on the fast track to becoming a debt recovery dynamo. Drawing on actual cases from the collection industry’s top achievers, this expanded edition redefines collection methodology. Focusing on multiple avenues of strategic creditor recourse, it goes beyond yesterday’s dunning notices, showing you how to extract money from the most hard-to-reach nonpaying customers. Order your copy today!


Book Synopsis Collection Management Handbook by : A. Michael Coleman

Download or read book Collection Management Handbook written by A. Michael Coleman and published by John Wiley & Sons. This book was released on 2004-04-26 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: You don’t have to be gifted to be a great credit collector. All you need is a desire to learn from the best.. . . and that’s the level of expertise this exhaustively researched volume puts right at your fingertips. The Collection Management Handbook puts you on the fast track to becoming a debt recovery dynamo. Drawing on actual cases from the collection industry’s top achievers, this expanded edition redefines collection methodology. Focusing on multiple avenues of strategic creditor recourse, it goes beyond yesterday’s dunning notices, showing you how to extract money from the most hard-to-reach nonpaying customers. Order your copy today!


The Art of Debt Collections

The Art of Debt Collections

Author: Michael Miranda

Publisher: Lulu.com

Published: 2008-09-20

Total Pages: 126

ISBN-13: 0578011972

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The Art of Debt Collections is for any one doing debt recovery using the telephone, be it 1st party, a collection agency, a collection attorney it provides a training system directed towards a successful debt recovery solution. Though attorney collection practices, 1st party, agency collection practices and techniques might differ, this book still applies. A useful training tool for every debt collection agency, debt collection attorney, 1st party creditor and any one involved in debt recovery services or debt collection services. The book doesn't offer an all encompassing debt elimination strategy, debt collection solution or debt collection strategy. Instead it is geared towards the individual collector, the one who is actually on the phone in direct contact with the debtor. The book covers the physiological aspect of debt collection, and a step by step method for the collection debt phone call. The Art of Debt Collections is a must read for every debt collector.


Book Synopsis The Art of Debt Collections by : Michael Miranda

Download or read book The Art of Debt Collections written by Michael Miranda and published by Lulu.com. This book was released on 2008-09-20 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Art of Debt Collections is for any one doing debt recovery using the telephone, be it 1st party, a collection agency, a collection attorney it provides a training system directed towards a successful debt recovery solution. Though attorney collection practices, 1st party, agency collection practices and techniques might differ, this book still applies. A useful training tool for every debt collection agency, debt collection attorney, 1st party creditor and any one involved in debt recovery services or debt collection services. The book doesn't offer an all encompassing debt elimination strategy, debt collection solution or debt collection strategy. Instead it is geared towards the individual collector, the one who is actually on the phone in direct contact with the debtor. The book covers the physiological aspect of debt collection, and a step by step method for the collection debt phone call. The Art of Debt Collections is a must read for every debt collector.


Starting a Collection Agency

Starting a Collection Agency

Author: Michelle A. Dunn

Publisher: Never Dunn Publishing LLC

Published: 2006-06-30

Total Pages: 184

ISBN-13: 9780970664556

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Book Synopsis Starting a Collection Agency by : Michelle A. Dunn

Download or read book Starting a Collection Agency written by Michelle A. Dunn and published by Never Dunn Publishing LLC. This book was released on 2006-06-30 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt:


Bad Paper

Bad Paper

Author: Jake Halpern

Publisher: Farrar, Straus and Giroux

Published: 2014-10-14

Total Pages: 257

ISBN-13: 0374711240

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The Federal Trade Commission receives more complaints about rogue debt collecting than about any activity besides identity theft. Dramatically and entertainingly, Bad Paper reveals why. It tells the story of Aaron Siegel, a former banking executive, and Brandon Wilson, a former armed robber, who become partners and go in quest of "paper"—the uncollected debts that are sold off by banks for pennies on the dollar. As Aaron and Brandon learn, the world of consumer debt collection is an unregulated shadowland where operators often make unwarranted threats and even collect debts that are not theirs. Introducing an unforgettable cast of strivers and rogues, Jake Halpern chronicles their lives as they manage high-pressure call centers, hunt for paper in Las Vegas casinos, and meet in parked cars to sell the social security numbers and account information of unsuspecting consumers. He also tracks a "package" of debt that is stolen by unscrupulous collectors, leading to a dramatic showdown with guns in a Buffalo corner store. Along the way, he reveals the human cost of a system that compounds the troubles of hardworking Americans and permits banks to ignore their former customers. The result is a vital exposé that is also a bravura feat of storytelling.


Book Synopsis Bad Paper by : Jake Halpern

Download or read book Bad Paper written by Jake Halpern and published by Farrar, Straus and Giroux. This book was released on 2014-10-14 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Federal Trade Commission receives more complaints about rogue debt collecting than about any activity besides identity theft. Dramatically and entertainingly, Bad Paper reveals why. It tells the story of Aaron Siegel, a former banking executive, and Brandon Wilson, a former armed robber, who become partners and go in quest of "paper"—the uncollected debts that are sold off by banks for pennies on the dollar. As Aaron and Brandon learn, the world of consumer debt collection is an unregulated shadowland where operators often make unwarranted threats and even collect debts that are not theirs. Introducing an unforgettable cast of strivers and rogues, Jake Halpern chronicles their lives as they manage high-pressure call centers, hunt for paper in Las Vegas casinos, and meet in parked cars to sell the social security numbers and account information of unsuspecting consumers. He also tracks a "package" of debt that is stolen by unscrupulous collectors, leading to a dramatic showdown with guns in a Buffalo corner store. Along the way, he reveals the human cost of a system that compounds the troubles of hardworking Americans and permits banks to ignore their former customers. The result is a vital exposé that is also a bravura feat of storytelling.


The Art of Quality Debt Collections

The Art of Quality Debt Collections

Author: Darryl D'Souza

Publisher: AuthorHouse

Published: 2019-08-20

Total Pages: 114

ISBN-13: 1728323916

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In many respects, collecting debt is a negative job—a fact that all credit risk professionals must be sensitive to. The typical collector may attempt 120 calls a day and speak to 36 customers, and then gain a kept promise from just half of those 36 customers he speaks to. This means the collector has just 18 kept promises and 102 negative results. An 85 per cent negative response rate translates to seven hours of negative feedback in an eight-hour day. This book offers the epiphany that great customer service in debt collections yields far greater kept promises than the above number. Consistent reiteration and coaching of the collections team about the importance of quality has always delivered a 25 to 35 per cent higher performance than the average. There are tips in this book that help you improve collection performance by embracing quality service. This is tried and tested in my career, and this is what this book reiterates.


Book Synopsis The Art of Quality Debt Collections by : Darryl D'Souza

Download or read book The Art of Quality Debt Collections written by Darryl D'Souza and published by AuthorHouse. This book was released on 2019-08-20 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: In many respects, collecting debt is a negative job—a fact that all credit risk professionals must be sensitive to. The typical collector may attempt 120 calls a day and speak to 36 customers, and then gain a kept promise from just half of those 36 customers he speaks to. This means the collector has just 18 kept promises and 102 negative results. An 85 per cent negative response rate translates to seven hours of negative feedback in an eight-hour day. This book offers the epiphany that great customer service in debt collections yields far greater kept promises than the above number. Consistent reiteration and coaching of the collections team about the importance of quality has always delivered a 25 to 35 per cent higher performance than the average. There are tips in this book that help you improve collection performance by embracing quality service. This is tried and tested in my career, and this is what this book reiterates.


Debt Recovery Handbook

Debt Recovery Handbook

Author: MARTIN. DALY

Publisher:

Published: 2017

Total Pages: 191

ISBN-13: 9780414065161

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Book Synopsis Debt Recovery Handbook by : MARTIN. DALY

Download or read book Debt Recovery Handbook written by MARTIN. DALY and published by . This book was released on 2017 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt:


The Patient, the Doctor and the Bill Collector

The Patient, the Doctor and the Bill Collector

Author: Robert E. Goff

Publisher:

Published: 2016-01-25

Total Pages: 208

ISBN-13: 9780989224185

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The Patient, The Doctor and Bill Collector reveals the hidden truths behind the crushing wave of medical debt drowning more than 64 million Americans. Authors Robert E. Goff and Jerry Ashton know the inside story on medical debt. Each offers more than 40 years of experience inside the healthcare and collections industries. They team up to deliver a scathing indictment of America's healthcare system. In simple and forceful language, they detail how present approaches are rigged to fatten the wallets of big pharmaceutical companies, insurance monopolies, and hospitals. The medical debt collections industry also waits patiently for their turn at the trough. Beyond simply pointing out the mistakes and the greed, the two authors came up with a simple yet powerful solution: Buy medical debt on the open market, and then abolish it! Their vehicle is RIP Medical Debt, a non-profit established in 2013 for the purpose of locating, buying and then forgiving this debt as a gift to those struggling with unpaid and unpayable bills. One collections industry executive described this debt retirement plan as a "Robin Hood" approach. The Patient, The Doctor and The Bill Collector will help you keep yourself and your family from being swept away by the tsunami of medical debt endangering our future in America You will learn from industry insiders the shocking truths that the debt collections industry, hospitals and insurance companies do not want you to know.


Book Synopsis The Patient, the Doctor and the Bill Collector by : Robert E. Goff

Download or read book The Patient, the Doctor and the Bill Collector written by Robert E. Goff and published by . This book was released on 2016-01-25 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Patient, The Doctor and Bill Collector reveals the hidden truths behind the crushing wave of medical debt drowning more than 64 million Americans. Authors Robert E. Goff and Jerry Ashton know the inside story on medical debt. Each offers more than 40 years of experience inside the healthcare and collections industries. They team up to deliver a scathing indictment of America's healthcare system. In simple and forceful language, they detail how present approaches are rigged to fatten the wallets of big pharmaceutical companies, insurance monopolies, and hospitals. The medical debt collections industry also waits patiently for their turn at the trough. Beyond simply pointing out the mistakes and the greed, the two authors came up with a simple yet powerful solution: Buy medical debt on the open market, and then abolish it! Their vehicle is RIP Medical Debt, a non-profit established in 2013 for the purpose of locating, buying and then forgiving this debt as a gift to those struggling with unpaid and unpayable bills. One collections industry executive described this debt retirement plan as a "Robin Hood" approach. The Patient, The Doctor and The Bill Collector will help you keep yourself and your family from being swept away by the tsunami of medical debt endangering our future in America You will learn from industry insiders the shocking truths that the debt collections industry, hospitals and insurance companies do not want you to know.


How to Open & Operate a Financially Successful Collection Agency Business

How to Open & Operate a Financially Successful Collection Agency Business

Author: Kristie Lorette

Publisher: Atlantic Publishing Company

Published: 2014-07-21

Total Pages: 290

ISBN-13: 1601382839

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According to the U.S. Department of Labor, the median annual income for someone in the collection industry is $29,000 and, as a business owner, you could make even more. The Department also suggests that the industry is expected to grow 18 to 26 percent by 2014. Working in the collection agency business requires patience, empathy, a commitment to excellent customer service, and superb negotiation skills. If you are thinking of opening a collection agency business, then we have a book that can guide you through the process, providing all of the insider tips needed to get started in a minimal amount of time, with a minimal amount of money. Whether you will be operating out of your home or you are looking to buy or rent office space, this book can help you with a wealth of start-up information, from how to form and name your business to deciding if this will be a joint venture or if you would rather work solo. Valuable information on forming a Partnership, LLC, Corporation, or becoming a Sole Proprietor, the four types of business formation, is included, as well as the legal implications of each. With all of the federal and state laws governing the industry, opening your own collection agency can quickly become a nightmare, and for that reason, you will be provided with the most up-to-date information on the Fair Debt Collection Practices Act, as well as a listing of laws state-by-state that may supersede this federal act. Many states, and even cities, require third-party agencies to be licensed and/or bonded, so you will be provided a wealth of information on all requirements so that you can knowledgably, and legally, operate your business with peace of mind. A complete checklist of all of the start-up equipment that you will need is provided, as well as a sample budgeting sheet to allow you to gauge start-up costs. You will learn about potential risks that you take in opening a collection agency and how a collection lawyer can help settle debts when you are unable to. You will learn the difference between first and third-party agencies, the different methods in which you can expect to be paid by creditors, tips and tricks to gaining clients, and the advantages of the debt buying method. This complete manual will arm you with everything you need, including sample business forms; contracts; worksheets and checklists for planning, opening, and running day-to-day operations; lists; plans and layouts; and dozens of other valuable, timesaving tools of the trade that no business owner should be without. A special chapter on customer service is provided, with tips on communicating with debtors in a non-threatening manner. While providing detailed instruction and examples, the author leads you through every detail that will bring success. You will learn how to draw up a winning business plan (the companion CD-ROM has the actual business plan you can use in Microsoft Word


Book Synopsis How to Open & Operate a Financially Successful Collection Agency Business by : Kristie Lorette

Download or read book How to Open & Operate a Financially Successful Collection Agency Business written by Kristie Lorette and published by Atlantic Publishing Company. This book was released on 2014-07-21 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to the U.S. Department of Labor, the median annual income for someone in the collection industry is $29,000 and, as a business owner, you could make even more. The Department also suggests that the industry is expected to grow 18 to 26 percent by 2014. Working in the collection agency business requires patience, empathy, a commitment to excellent customer service, and superb negotiation skills. If you are thinking of opening a collection agency business, then we have a book that can guide you through the process, providing all of the insider tips needed to get started in a minimal amount of time, with a minimal amount of money. Whether you will be operating out of your home or you are looking to buy or rent office space, this book can help you with a wealth of start-up information, from how to form and name your business to deciding if this will be a joint venture or if you would rather work solo. Valuable information on forming a Partnership, LLC, Corporation, or becoming a Sole Proprietor, the four types of business formation, is included, as well as the legal implications of each. With all of the federal and state laws governing the industry, opening your own collection agency can quickly become a nightmare, and for that reason, you will be provided with the most up-to-date information on the Fair Debt Collection Practices Act, as well as a listing of laws state-by-state that may supersede this federal act. Many states, and even cities, require third-party agencies to be licensed and/or bonded, so you will be provided a wealth of information on all requirements so that you can knowledgably, and legally, operate your business with peace of mind. A complete checklist of all of the start-up equipment that you will need is provided, as well as a sample budgeting sheet to allow you to gauge start-up costs. You will learn about potential risks that you take in opening a collection agency and how a collection lawyer can help settle debts when you are unable to. You will learn the difference between first and third-party agencies, the different methods in which you can expect to be paid by creditors, tips and tricks to gaining clients, and the advantages of the debt buying method. This complete manual will arm you with everything you need, including sample business forms; contracts; worksheets and checklists for planning, opening, and running day-to-day operations; lists; plans and layouts; and dozens of other valuable, timesaving tools of the trade that no business owner should be without. A special chapter on customer service is provided, with tips on communicating with debtors in a non-threatening manner. While providing detailed instruction and examples, the author leads you through every detail that will bring success. You will learn how to draw up a winning business plan (the companion CD-ROM has the actual business plan you can use in Microsoft Word