HardTalk Handbook

HardTalk Handbook

Author: Dawn Metcalfe

Publisher: eBook Partnership

Published: 2019-02-18

Total Pages: 272

ISBN-13: 191264391X

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The HardTalk Handbook is an interactive guide to mastering the science and art of difficult conversations we keep avoiding. Using extensive research and neuroscience techniques, it explores the reasons behind the way we behave when communicating and how to combat those behaviours that hold us back. It demonstrates how to resolve conflict and affect change, even in the most diverse organisations, no matter your culture, background or experience. Discover why we'd rather 'put up' instead of 'turn up' and how our natural instinct to 'speak louder' is far less important than 'listening hard'. Whether you need to tell a colleague they smell, that your boss's approach is ineffective or any other type of HardTalk you have experienced, this Handbook will show you the skills you need to succeed at the conversations that make all the difference.


Book Synopsis HardTalk Handbook by : Dawn Metcalfe

Download or read book HardTalk Handbook written by Dawn Metcalfe and published by eBook Partnership. This book was released on 2019-02-18 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The HardTalk Handbook is an interactive guide to mastering the science and art of difficult conversations we keep avoiding. Using extensive research and neuroscience techniques, it explores the reasons behind the way we behave when communicating and how to combat those behaviours that hold us back. It demonstrates how to resolve conflict and affect change, even in the most diverse organisations, no matter your culture, background or experience. Discover why we'd rather 'put up' instead of 'turn up' and how our natural instinct to 'speak louder' is far less important than 'listening hard'. Whether you need to tell a colleague they smell, that your boss's approach is ineffective or any other type of HardTalk you have experienced, this Handbook will show you the skills you need to succeed at the conversations that make all the difference.

The HardTalk Handbook

The HardTalk Handbook

Author: Dawn Metcalfe

Publisher:

Published: 2018-08-31

Total Pages: 174

ISBN-13: 9781727046205

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The HardTalk Handbook is an interactive guide to mastering the science and art of difficult conversations we keep avoiding. Using extensive research and neuroscience techniques, it explores the reasons behind the way we behave when communicating and how to combat those behaviours that hold us back. It demonstrates how to resolve conflict and affect change, even in the most diverse organisations, no matter your culture, background or experience. Discover why we'd rather 'put up' instead of 'turn up' and how our natural instinct to 'speak louder' is far less important than 'listening hard'. Whether you need to tell a colleague they smell, that your boss's approach is ineffective or any other type of HardTalk you have experienced, this Handbook will show you the skills you need to succeed at the conversations that make all the difference.


Book Synopsis The HardTalk Handbook by : Dawn Metcalfe

Download or read book The HardTalk Handbook written by Dawn Metcalfe and published by . This book was released on 2018-08-31 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: The HardTalk Handbook is an interactive guide to mastering the science and art of difficult conversations we keep avoiding. Using extensive research and neuroscience techniques, it explores the reasons behind the way we behave when communicating and how to combat those behaviours that hold us back. It demonstrates how to resolve conflict and affect change, even in the most diverse organisations, no matter your culture, background or experience. Discover why we'd rather 'put up' instead of 'turn up' and how our natural instinct to 'speak louder' is far less important than 'listening hard'. Whether you need to tell a colleague they smell, that your boss's approach is ineffective or any other type of HardTalk you have experienced, this Handbook will show you the skills you need to succeed at the conversations that make all the difference.

Managing the Matrix

Managing the Matrix

Author: Dawn Metcalfe

Publisher: John Wiley & Sons

Published: 2014-03-07

Total Pages: 228

ISBN-13: 1118765354

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A comprehensive guide to excelling in a complex matrix organization Debra was not in a good mood as she entered Johann’s office for their third meeting. One of her colleagues had just been promoted and, although the guy who got it was good, she didn’t think he was any better than her. Well, except at one thing, he was always playing politics - sucking up to the more senior guys and volunteering to be on any committee going. Debra knew the type - went to the same school, belonged to the same club - she didn’t have a hope against the kind of connections he had so she might as well give up. It seemed doing a good job just wasn’t enough around here. Debra and Johann work in an environment with multiple and complex reporting lines – in other words, a matrix. There’s room to “slip between the cracks” – if a person wants to take advantage of confusion over who is managing performance; or if they can’t make the necessary transition to self-management. Communication can be difficult even when there is an apparently shared language. Read how Johann and Debra work together to identify the skills needed to succeed in a matrix, and how using Emotional Intelligence (EI) can develop specific behaviours you can incorporate in your daily job. The result will help reduce stress and increase your chances of success. Dawn Metcalfe, Managing Director of PDS, based in Dubai, uses her experience as a coach and trainer to give us a behind the curtain look at how mentoring can help an individual develop the skills they need to survive and thrive in today’s complex work environments.


Book Synopsis Managing the Matrix by : Dawn Metcalfe

Download or read book Managing the Matrix written by Dawn Metcalfe and published by John Wiley & Sons. This book was released on 2014-03-07 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive guide to excelling in a complex matrix organization Debra was not in a good mood as she entered Johann’s office for their third meeting. One of her colleagues had just been promoted and, although the guy who got it was good, she didn’t think he was any better than her. Well, except at one thing, he was always playing politics - sucking up to the more senior guys and volunteering to be on any committee going. Debra knew the type - went to the same school, belonged to the same club - she didn’t have a hope against the kind of connections he had so she might as well give up. It seemed doing a good job just wasn’t enough around here. Debra and Johann work in an environment with multiple and complex reporting lines – in other words, a matrix. There’s room to “slip between the cracks” – if a person wants to take advantage of confusion over who is managing performance; or if they can’t make the necessary transition to self-management. Communication can be difficult even when there is an apparently shared language. Read how Johann and Debra work together to identify the skills needed to succeed in a matrix, and how using Emotional Intelligence (EI) can develop specific behaviours you can incorporate in your daily job. The result will help reduce stress and increase your chances of success. Dawn Metcalfe, Managing Director of PDS, based in Dubai, uses her experience as a coach and trainer to give us a behind the curtain look at how mentoring can help an individual develop the skills they need to survive and thrive in today’s complex work environments.

Difficult Conversations

Difficult Conversations

Author: Douglas Stone

Publisher: Penguin

Published: 2010-11-02

Total Pages: 351

ISBN-13: 1101496762

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The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving


Book Synopsis Difficult Conversations by : Douglas Stone

Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2010-11-02 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Difficult Conversations

Difficult Conversations

Author: Douglas Stone

Publisher: Penguin

Published: 2023-08-22

Total Pages: 401

ISBN-13: 0593511697

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The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving


Book Synopsis Difficult Conversations by : Douglas Stone

Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Maximize 365

Maximize 365

Author: Kristin A. Sherry

Publisher: Black Rose Writing

Published: 2021-02-18

Total Pages: 447

ISBN-13: 1684336368

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"365 is your playbook to shift your mindset and creatively solve problems to improve your life in the most important areas." –Beth Comstock, author, Imagine It Forward and Forbes' Top 100 Most Powerful Women Maximize 365 will guide you to increased personal growth, satisfaction, and success. Daily tips in the areas of relationships, health and wellness, career, finances, and spirituality will help you level up your life. International bestselling author Kristin A. Sherry contributes over a decade of executive and career coaching expertise along with a treasure chest of actionable advice from additional experts. Each daily topic is supported by an inspiring quote and specific ideas for action to realize immediate progress. From building wealth and passive income, productive approaches to conflict, discovering your purpose and leaving a legacy, to advancing your career, and a wide range of topics in between, Maximize 365 will help you transform and grow the vital areas of your life.


Book Synopsis Maximize 365 by : Kristin A. Sherry

Download or read book Maximize 365 written by Kristin A. Sherry and published by Black Rose Writing. This book was released on 2021-02-18 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt: "365 is your playbook to shift your mindset and creatively solve problems to improve your life in the most important areas." –Beth Comstock, author, Imagine It Forward and Forbes' Top 100 Most Powerful Women Maximize 365 will guide you to increased personal growth, satisfaction, and success. Daily tips in the areas of relationships, health and wellness, career, finances, and spirituality will help you level up your life. International bestselling author Kristin A. Sherry contributes over a decade of executive and career coaching expertise along with a treasure chest of actionable advice from additional experts. Each daily topic is supported by an inspiring quote and specific ideas for action to realize immediate progress. From building wealth and passive income, productive approaches to conflict, discovering your purpose and leaving a legacy, to advancing your career, and a wide range of topics in between, Maximize 365 will help you transform and grow the vital areas of your life.

International Handbook of Educational Change

International Handbook of Educational Change

Author: Andy Hargreaves

Publisher: Springer

Published: 2014-11-14

Total Pages: 1360

ISBN-13: 9401149445

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The International Handbook of Educational Change is a state of the art collection of the most important ideas and evidence of educational change. The book brings together some of the most influential thinkers and writers on educational change. It deals with issues like educational innovation, reform, restructuring, culture-building, inspection, school-review, and change management. It asks why some people resist change and what their resistance means. It looks at how men and women, older teachers and younger teachers, experience change differently. It looks at the positive aspects of change but does not hesitate to raise uncomfortable questions about many aspects of educational change either. It looks critically and controversially at the social, economic, cultural and political forces that are driving educational change. School leaders, system administration, teacher leaders, consultants, facilitators, educational researchers, staff developers and change agents of all kinds will find this book an indispensable resource for guiding them to both classic and cutting-edge understandings of educational change, no other work provides as comprehensive coverage of the field of educational change.


Book Synopsis International Handbook of Educational Change by : Andy Hargreaves

Download or read book International Handbook of Educational Change written by Andy Hargreaves and published by Springer. This book was released on 2014-11-14 with total page 1360 pages. Available in PDF, EPUB and Kindle. Book excerpt: The International Handbook of Educational Change is a state of the art collection of the most important ideas and evidence of educational change. The book brings together some of the most influential thinkers and writers on educational change. It deals with issues like educational innovation, reform, restructuring, culture-building, inspection, school-review, and change management. It asks why some people resist change and what their resistance means. It looks at how men and women, older teachers and younger teachers, experience change differently. It looks at the positive aspects of change but does not hesitate to raise uncomfortable questions about many aspects of educational change either. It looks critically and controversially at the social, economic, cultural and political forces that are driving educational change. School leaders, system administration, teacher leaders, consultants, facilitators, educational researchers, staff developers and change agents of all kinds will find this book an indispensable resource for guiding them to both classic and cutting-edge understandings of educational change, no other work provides as comprehensive coverage of the field of educational change.

Your Team Loves Mondays (... Right?)

Your Team Loves Mondays (... Right?)

Author: Kristin A. Sherry

Publisher: Black Rose Writing

Published: 2020-02-20

Total Pages: 177

ISBN-13: 1684334632

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"By leveraging the insights that Sherry details in her book for your organization, you can reach levels of excellence you probably never considered attainable." –Authors Reading According to Gallup research, 9 out of 10 people are not naturally wired to manage people. Yet, two-thirds of managers are thrown into supervising people without direction. Kristin Sherry had a similar experience leading a team of 31 people for the first time without preparation. Packed with practical tools, frameworks and tips to grow your confidence and people management capabilities, this book will help you discover if management is the best fit for your talents, reveal directing and delegating styles, offer strategies and tactics for hiring, onboarding, training, developing others, and retaining and offboarding employees. Readers will find step-by-step support to create development plans, give feedback, motivate others and facilitate feedback sessions in this toolbox of actionable guidance. Hard learned lessons combined with experience coaching managers to improve their skills are delivered in this easy-to-follow guide to earn your team’s respect, get better results and help your team love Mondays.


Book Synopsis Your Team Loves Mondays (... Right?) by : Kristin A. Sherry

Download or read book Your Team Loves Mondays (... Right?) written by Kristin A. Sherry and published by Black Rose Writing. This book was released on 2020-02-20 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: "By leveraging the insights that Sherry details in her book for your organization, you can reach levels of excellence you probably never considered attainable." –Authors Reading According to Gallup research, 9 out of 10 people are not naturally wired to manage people. Yet, two-thirds of managers are thrown into supervising people without direction. Kristin Sherry had a similar experience leading a team of 31 people for the first time without preparation. Packed with practical tools, frameworks and tips to grow your confidence and people management capabilities, this book will help you discover if management is the best fit for your talents, reveal directing and delegating styles, offer strategies and tactics for hiring, onboarding, training, developing others, and retaining and offboarding employees. Readers will find step-by-step support to create development plans, give feedback, motivate others and facilitate feedback sessions in this toolbox of actionable guidance. Hard learned lessons combined with experience coaching managers to improve their skills are delivered in this easy-to-follow guide to earn your team’s respect, get better results and help your team love Mondays.

The Art of Hard Conversations

The Art of Hard Conversations

Author: Lori Stanley Roeleveld

Publisher: Kregel Publications

Published: 2019-02-19

Total Pages: 192

ISBN-13: 0825445558

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Your next conversation could impact someone's life forever Hard conversations challenge everyone. Some people make every effort to avoid them altogether; others dive in enthusiastically, damaging relationships in the process. A solid middle ground is difficult to find--especially for those who want to make sure they're following a biblical model for these tough encounters. Lori Roeleveld firmly believes that the dialogues everyday Christians delay are often the very channels God wants to use to deepen relationships and transform lives. And she is eager to address the challenges they pose and to guide readers to meaningful conversations that rely on the wisdom of the Bible rather than the world. In The Art of Hard Conversations, Roeleveld provides motivation, inspiration, and practical, readily applied skills to make those tricky talks more effective. Through funny, vulnerable personal stories, sound biblical teaching, and sections of tips and assignments to practice, the principles here are guaranteed to increase the confidence and competence of Christians in discussing sensitive topics of every kind.


Book Synopsis The Art of Hard Conversations by : Lori Stanley Roeleveld

Download or read book The Art of Hard Conversations written by Lori Stanley Roeleveld and published by Kregel Publications. This book was released on 2019-02-19 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your next conversation could impact someone's life forever Hard conversations challenge everyone. Some people make every effort to avoid them altogether; others dive in enthusiastically, damaging relationships in the process. A solid middle ground is difficult to find--especially for those who want to make sure they're following a biblical model for these tough encounters. Lori Roeleveld firmly believes that the dialogues everyday Christians delay are often the very channels God wants to use to deepen relationships and transform lives. And she is eager to address the challenges they pose and to guide readers to meaningful conversations that rely on the wisdom of the Bible rather than the world. In The Art of Hard Conversations, Roeleveld provides motivation, inspiration, and practical, readily applied skills to make those tricky talks more effective. Through funny, vulnerable personal stories, sound biblical teaching, and sections of tips and assignments to practice, the principles here are guaranteed to increase the confidence and competence of Christians in discussing sensitive topics of every kind.

The SAGE Handbook of Organizational Institutionalism

The SAGE Handbook of Organizational Institutionalism

Author: Royston Greenwood

Publisher: SAGE

Published: 2017-05-01

Total Pages: 929

ISBN-13: 1526415054

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The SAGE Handbook of Organizational Institutionalism brings together extensive coverage of aspects of Institutional Theory and an array of top academic contributors. Now in its Second Edition, the book has been thoroughly revised and reorganised, with all chapters updated to maintain a mix of theory, how to conduct institutional organizational analysis, and contemporary empirical work. New chapters on Translation, Networks and Institutional Pluralism are included to reflect new directions in the field. The Second Edition has also been reorganized into six parts: Part One: Beginnings (Foundations) Part Two: Organizations and their Contexts Part Three: Institutional Processes Part Four: Conversations Part Five: Consequences Part Six: Reflections


Book Synopsis The SAGE Handbook of Organizational Institutionalism by : Royston Greenwood

Download or read book The SAGE Handbook of Organizational Institutionalism written by Royston Greenwood and published by SAGE. This book was released on 2017-05-01 with total page 929 pages. Available in PDF, EPUB and Kindle. Book excerpt: The SAGE Handbook of Organizational Institutionalism brings together extensive coverage of aspects of Institutional Theory and an array of top academic contributors. Now in its Second Edition, the book has been thoroughly revised and reorganised, with all chapters updated to maintain a mix of theory, how to conduct institutional organizational analysis, and contemporary empirical work. New chapters on Translation, Networks and Institutional Pluralism are included to reflect new directions in the field. The Second Edition has also been reorganized into six parts: Part One: Beginnings (Foundations) Part Two: Organizations and their Contexts Part Three: Institutional Processes Part Four: Conversations Part Five: Consequences Part Six: Reflections