The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition

The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition

Author: Steven J. Spear

Publisher: McGraw Hill Professional

Published: 2010-05-07

Total Pages: 432

ISBN-13: 0071741402

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Generate Better, Faster Results—Using Less Capital and Fewer Resources! “[The High-Velocity Edge] contains ideas that form the basis for structured continuous learning and improvement in every aspect of our lives. While this book is tailored to business leaders, it should be read by high school seniors, college students, and those already in the workforce. With the broad societal application of these ideas, we can achieve levels of accomplishment not even imagined by most people.” The Honorable Paul H. O’Neill, former CEO and Chairman, Alcoa, and Former Secretary of the Treasury “Some firms outperform competitors in many ways at once—cost, speed, innovation, service. How? Steve Spear opened my eyes to the secret of systemizing innovation: taking it from the occasional, unpredictable ‘stroke of genius’ to something you and your people do month-in, month-out to outdistance rivals.” Scott D. Cook, founder and Chairman of the Executive Committee, Intuit, Inc. “Steven Spear connects a deep study of systems with practical management insights and does it better than any organizational scholar I know. [This] is a profoundly important book that will challenge and inspire executives in all industries to think more clearly about the technical and social foundations of organizational excellence.” Donald M. Berwick, M.D., M.P.P., President and CEO, Institute for Healthcare Improvement About the Book How can some companies perform so well that their industry counterparts are competitors in name only? Although they operate in the same industry, serve the same market, and even use the same suppliers, these extraordinary, high-velocity organizations consistently outperform all the competition—and, more importantly, continually widen their leads. In The High-Velocity Edge, the reissued edition of five-time Shingo Prize winner Steven J. Spear’s critically acclaimed book Chasing the Rabbit, Spear describes what sets market-dominating companies apart and provides a detailed framework you can leverage to surge to the lead in your own industry. Spear examines the internal operations of dominant organizations across a wide spectrum of industries, from technology to design and from manufacturing to health care. While he investigates several great operational triumphs, like top-tier teaching hospitals’ fantastic improvements in quality of care, Pratt & Whitney’s competitive gains in jet engine design, and the U.S. Navy’s breakthroughs in inventing and applying nuclear propulsion, The High-Velocity Edge is not just about the adoration of success. It also takes a critical look at some of the operational missteps that have humbled even the most reputable and respected of companies and organizations. The decades-long prominence of Toyota, for example, is contrasted with the many factors leading to the automaker’s sweeping 2010 product recalls. Taken together, these multiple perspectives and in-depth case studies show how to: Build a system of “dynamic discovery” designed to reveal operational problems and weaknesses as they arise Attack and solve problems when and where they occur, converting weaknesses into strengths Disseminate knowledge gained from solving local problems throughout the company as a whole Create managers invested in developing everyone’s capacity to continually innovate and improve Whatever kind of company you operate—from technology to fi nance to healthcare—mastery of these four key capabilities will put you on the fast track to operational excellence, where you will generate faster, better results—using less capital and fewer resources. Apply the lessons of Steven J. Spear and gain a high-velocity edge over every competitor in your industry.


Book Synopsis The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition by : Steven J. Spear

Download or read book The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition written by Steven J. Spear and published by McGraw Hill Professional. This book was released on 2010-05-07 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Generate Better, Faster Results—Using Less Capital and Fewer Resources! “[The High-Velocity Edge] contains ideas that form the basis for structured continuous learning and improvement in every aspect of our lives. While this book is tailored to business leaders, it should be read by high school seniors, college students, and those already in the workforce. With the broad societal application of these ideas, we can achieve levels of accomplishment not even imagined by most people.” The Honorable Paul H. O’Neill, former CEO and Chairman, Alcoa, and Former Secretary of the Treasury “Some firms outperform competitors in many ways at once—cost, speed, innovation, service. How? Steve Spear opened my eyes to the secret of systemizing innovation: taking it from the occasional, unpredictable ‘stroke of genius’ to something you and your people do month-in, month-out to outdistance rivals.” Scott D. Cook, founder and Chairman of the Executive Committee, Intuit, Inc. “Steven Spear connects a deep study of systems with practical management insights and does it better than any organizational scholar I know. [This] is a profoundly important book that will challenge and inspire executives in all industries to think more clearly about the technical and social foundations of organizational excellence.” Donald M. Berwick, M.D., M.P.P., President and CEO, Institute for Healthcare Improvement About the Book How can some companies perform so well that their industry counterparts are competitors in name only? Although they operate in the same industry, serve the same market, and even use the same suppliers, these extraordinary, high-velocity organizations consistently outperform all the competition—and, more importantly, continually widen their leads. In The High-Velocity Edge, the reissued edition of five-time Shingo Prize winner Steven J. Spear’s critically acclaimed book Chasing the Rabbit, Spear describes what sets market-dominating companies apart and provides a detailed framework you can leverage to surge to the lead in your own industry. Spear examines the internal operations of dominant organizations across a wide spectrum of industries, from technology to design and from manufacturing to health care. While he investigates several great operational triumphs, like top-tier teaching hospitals’ fantastic improvements in quality of care, Pratt & Whitney’s competitive gains in jet engine design, and the U.S. Navy’s breakthroughs in inventing and applying nuclear propulsion, The High-Velocity Edge is not just about the adoration of success. It also takes a critical look at some of the operational missteps that have humbled even the most reputable and respected of companies and organizations. The decades-long prominence of Toyota, for example, is contrasted with the many factors leading to the automaker’s sweeping 2010 product recalls. Taken together, these multiple perspectives and in-depth case studies show how to: Build a system of “dynamic discovery” designed to reveal operational problems and weaknesses as they arise Attack and solve problems when and where they occur, converting weaknesses into strengths Disseminate knowledge gained from solving local problems throughout the company as a whole Create managers invested in developing everyone’s capacity to continually innovate and improve Whatever kind of company you operate—from technology to fi nance to healthcare—mastery of these four key capabilities will put you on the fast track to operational excellence, where you will generate faster, better results—using less capital and fewer resources. Apply the lessons of Steven J. Spear and gain a high-velocity edge over every competitor in your industry.


The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition

The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition

Author: Steven Spear

Publisher: Mcgraw-hill

Published: 2010-04-12

Total Pages: 432

ISBN-13: 9780071741415

DOWNLOAD EBOOK

Generate Better, Faster Results— Using Less Capital and Fewer Resources! “[The High-Velocity Edge] contains ideas that form the basis for structured continuous learning and improvement in every aspect of our lives. While this book is tailored to business leaders, it should be read by high school seniors, college students, and those already in the workforce. With the broad societal application of these ideas, we can achieve levels of accomplishment not even imagined by most people.” The Honorable Paul H. O’Neill, former CEO and Chairman, Alcoa, and Former Secretary of the Treasury “Some firms outperform competitors in many ways at once—cost, speed, innovation, service. How? Steve Spear opened my eyes to the secret of systemizing innovation: taking it from the occasional, unpredictable ‘stroke of genius’ to something you and your people do month-in, month-out to outdistance rivals.” Scott D. Cook, founder and Chairman of the Executive Committee, Intuit, Inc. “Steven Spear connects a deep study of systems with practical management insights and does it better than any organizational scholar I know. [This] is a profoundly important book that will challenge and inspire executives in all industries to think more clearly about the technical and social foundations of organizational excellence.” Donald M. Berwick, M.D., M.P.P., President and CEO, Institute for Healthcare Improvement About the Book How can some companies perform so well that their industry counterparts are competitors in name only? Although they operate in the same industry, serve the same market, and even use the same suppliers, these extraordinary, high-velocity organizations consistently outperform all the competition—and, more importantly, continually widen their leads. In The High-Velocity Edge, the reissued edition of five-time Shingo Prize winner Steven J. Spear’s critically acclaimed book Chasing the Rabbit, Spear describes what sets market-dominating companies apart and provides a detailed framework you can leverage to surge to the lead in your own industry. Spear examines the internal operations of dominant organizations across a wide spectrum of industries, from technology to design and from manufacturing to health care. While he investigates several great operational triumphs, like top-tier teaching hospitals’ fantastic improvements in quality of care, Pratt & Whitney’s competitive gains in jet engine design, and the U.S. Navy’s breakthroughs in inventing and applying nuclear propulsion, The High-Velocity Edge is not just about the adoration of success. It also takes a critical look at some of the operational missteps that have humbled even the most reputable and respected of companies and organizations. The decades-long prominence of Toyota, for example, is contrasted with the many factors leading to the automaker’s sweeping 2010 product recalls. Taken together, these multiple perspectives and in-depth case studies show how to: Build a system of “dynamic discovery” designed to reveal operational problems and weaknesses as they arise Attack and solve problems when and where they occur, converting weaknesses into strengths Disseminate knowledge gained from solving local problems throughout the company as a whole Create managers invested in developing everyone’s capacity to continually innovate and improve Whatever kind of company you operate— from technology to fi nance to healthcare— mastery of these four key capabilities will put you on the fast track to operational excellence, where you will generate faster, better results—using less capital and fewer resources. Apply the lessons of Steven J. Spear and gain a high-velocity edge over every competitor in your industry.


Book Synopsis The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition by : Steven Spear

Download or read book The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition written by Steven Spear and published by Mcgraw-hill. This book was released on 2010-04-12 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Generate Better, Faster Results— Using Less Capital and Fewer Resources! “[The High-Velocity Edge] contains ideas that form the basis for structured continuous learning and improvement in every aspect of our lives. While this book is tailored to business leaders, it should be read by high school seniors, college students, and those already in the workforce. With the broad societal application of these ideas, we can achieve levels of accomplishment not even imagined by most people.” The Honorable Paul H. O’Neill, former CEO and Chairman, Alcoa, and Former Secretary of the Treasury “Some firms outperform competitors in many ways at once—cost, speed, innovation, service. How? Steve Spear opened my eyes to the secret of systemizing innovation: taking it from the occasional, unpredictable ‘stroke of genius’ to something you and your people do month-in, month-out to outdistance rivals.” Scott D. Cook, founder and Chairman of the Executive Committee, Intuit, Inc. “Steven Spear connects a deep study of systems with practical management insights and does it better than any organizational scholar I know. [This] is a profoundly important book that will challenge and inspire executives in all industries to think more clearly about the technical and social foundations of organizational excellence.” Donald M. Berwick, M.D., M.P.P., President and CEO, Institute for Healthcare Improvement About the Book How can some companies perform so well that their industry counterparts are competitors in name only? Although they operate in the same industry, serve the same market, and even use the same suppliers, these extraordinary, high-velocity organizations consistently outperform all the competition—and, more importantly, continually widen their leads. In The High-Velocity Edge, the reissued edition of five-time Shingo Prize winner Steven J. Spear’s critically acclaimed book Chasing the Rabbit, Spear describes what sets market-dominating companies apart and provides a detailed framework you can leverage to surge to the lead in your own industry. Spear examines the internal operations of dominant organizations across a wide spectrum of industries, from technology to design and from manufacturing to health care. While he investigates several great operational triumphs, like top-tier teaching hospitals’ fantastic improvements in quality of care, Pratt & Whitney’s competitive gains in jet engine design, and the U.S. Navy’s breakthroughs in inventing and applying nuclear propulsion, The High-Velocity Edge is not just about the adoration of success. It also takes a critical look at some of the operational missteps that have humbled even the most reputable and respected of companies and organizations. The decades-long prominence of Toyota, for example, is contrasted with the many factors leading to the automaker’s sweeping 2010 product recalls. Taken together, these multiple perspectives and in-depth case studies show how to: Build a system of “dynamic discovery” designed to reveal operational problems and weaknesses as they arise Attack and solve problems when and where they occur, converting weaknesses into strengths Disseminate knowledge gained from solving local problems throughout the company as a whole Create managers invested in developing everyone’s capacity to continually innovate and improve Whatever kind of company you operate— from technology to fi nance to healthcare— mastery of these four key capabilities will put you on the fast track to operational excellence, where you will generate faster, better results—using less capital and fewer resources. Apply the lessons of Steven J. Spear and gain a high-velocity edge over every competitor in your industry.


Chasing the Rabbit: How Market Leaders Outdistance the Competition and How Great Companies Can Catch Up and Win, Foreword by Clay Christensen

Chasing the Rabbit: How Market Leaders Outdistance the Competition and How Great Companies Can Catch Up and Win, Foreword by Clay Christensen

Author: Steven J. Spear

Publisher: McGraw Hill Professional

Published: 2008-09-21

Total Pages: 433

ISBN-13: 0071641513

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Spear’s reputation as a thought leader is recognized by elite media, publications, and conferences including Harvard Business Review, The New York Times, Boston Globe, Bloomberg Business Radio, the Shingo Prize, and the Association for Manufacturing Excellence The pioneering insights in Chasing the Rabbit are based on original thinking in the tradition of Jim Collins, C.K. Prahalad, Clayton Christensen, and Michael Porter. Spear is one of the most astute business thinkers and prolific writers to emerge in the recent past; his Harvard Business Review articles are among its most popular reprints. Spear is a four-time Shingo Prize winner and a winner of the McKinsey Award Includes examples from global market leaders including Toyota, Vanguard, Southwest Airlines, Massachusetts General Hospital, and Alcoa


Book Synopsis Chasing the Rabbit: How Market Leaders Outdistance the Competition and How Great Companies Can Catch Up and Win, Foreword by Clay Christensen by : Steven J. Spear

Download or read book Chasing the Rabbit: How Market Leaders Outdistance the Competition and How Great Companies Can Catch Up and Win, Foreword by Clay Christensen written by Steven J. Spear and published by McGraw Hill Professional. This book was released on 2008-09-21 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: Spear’s reputation as a thought leader is recognized by elite media, publications, and conferences including Harvard Business Review, The New York Times, Boston Globe, Bloomberg Business Radio, the Shingo Prize, and the Association for Manufacturing Excellence The pioneering insights in Chasing the Rabbit are based on original thinking in the tradition of Jim Collins, C.K. Prahalad, Clayton Christensen, and Michael Porter. Spear is one of the most astute business thinkers and prolific writers to emerge in the recent past; his Harvard Business Review articles are among its most popular reprints. Spear is a four-time Shingo Prize winner and a winner of the McKinsey Award Includes examples from global market leaders including Toyota, Vanguard, Southwest Airlines, Massachusetts General Hospital, and Alcoa


Big Data War

Big Data War

Author: Patrick H. Park

Publisher: Business Expert Press

Published: 2016-08-26

Total Pages: 150

ISBN-13: 1631575619

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This book mainly focuses on why data analytics fails in business. It provides an objective analysis and root causes of the phenomenon, instead of abstract criticism of utility of data analytics. The author, then, explains in detail on how companies can survive and win the global big data competition, based on actual cases of companies. Having established the execution and performance-oriented big data methodology based on over 10 years of experience in the field as an authority in big data strategy, the author identifies core principles of data analytics using case analysis of failures and successes of actual companies. Moreover, he endeavors to share with readers the principles regarding how innovative global companies became successful through utilization of big data. This book is a quintessential big data analytics, in which the author’s knowhow from direct and indirect experiences is condensed. How do we survive at this big data war in which Facebook in SNS, Amazon in e-commerce, Google in search, expand their platforms to other areas based on their respective distinct markets? The answer can be found in this book.


Book Synopsis Big Data War by : Patrick H. Park

Download or read book Big Data War written by Patrick H. Park and published by Business Expert Press. This book was released on 2016-08-26 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book mainly focuses on why data analytics fails in business. It provides an objective analysis and root causes of the phenomenon, instead of abstract criticism of utility of data analytics. The author, then, explains in detail on how companies can survive and win the global big data competition, based on actual cases of companies. Having established the execution and performance-oriented big data methodology based on over 10 years of experience in the field as an authority in big data strategy, the author identifies core principles of data analytics using case analysis of failures and successes of actual companies. Moreover, he endeavors to share with readers the principles regarding how innovative global companies became successful through utilization of big data. This book is a quintessential big data analytics, in which the author’s knowhow from direct and indirect experiences is condensed. How do we survive at this big data war in which Facebook in SNS, Amazon in e-commerce, Google in search, expand their platforms to other areas based on their respective distinct markets? The answer can be found in this book.


Golden Circle Secrets

Golden Circle Secrets

Author: Dale Midgley

Publisher: John Wiley & Sons

Published: 2005-04-15

Total Pages: 193

ISBN-13: 0471724947

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A father and son sales team reveal the secrets of sales success In Golden Circle Secrets, father-and-son team Dale and Ben Midgley show management and the sales team how to achieve consistent success in sales. Based on a unique new strategy that responds to customer values and expectations, the Midgleys reveal how sales and management are inseparable components of sales success that must work in tandem to produce consistent results for an organization. Sales increase when management and its sales force are on the same page. The "golden circle" is based on a customer-oriented business system specifically designed to help companies attract and satisfy customers and energize employees, while maintaining a consistently healthy level of profits.


Book Synopsis Golden Circle Secrets by : Dale Midgley

Download or read book Golden Circle Secrets written by Dale Midgley and published by John Wiley & Sons. This book was released on 2005-04-15 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: A father and son sales team reveal the secrets of sales success In Golden Circle Secrets, father-and-son team Dale and Ben Midgley show management and the sales team how to achieve consistent success in sales. Based on a unique new strategy that responds to customer values and expectations, the Midgleys reveal how sales and management are inseparable components of sales success that must work in tandem to produce consistent results for an organization. Sales increase when management and its sales force are on the same page. The "golden circle" is based on a customer-oriented business system specifically designed to help companies attract and satisfy customers and energize employees, while maintaining a consistently healthy level of profits.


Successful Time Management

Successful Time Management

Author: Patrick Forsyth

Publisher: Kogan Page Publishers

Published: 2007

Total Pages: 164

ISBN-13: 9780749448349

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In business, the increasing pressure to achieve makes time management a vital skill. It is necessary to be able to work efficiently and effectively to ensure that one's desired results are achieved - both in one's job, and in one's career. Successful Time Management sets out practical guidelines to help readers do just that.Packed with proven tips and techniques, it helps anyone to review and assess their own time management and adopt new work practices to improve it.Includes great advice on: controlling paperwork; getting and staying organized; delegating and working with others; prioritizing to focus on key issues and prompt the best results. The appendices include a brief assessment of various time management systems such as day, year or meeting planners, action sheets and moreWhether under pressure or not, this essential guide will help your readers to reduce time wasting and interruptions, and focus on the priority tasks that lead to success - it could just change their life!


Book Synopsis Successful Time Management by : Patrick Forsyth

Download or read book Successful Time Management written by Patrick Forsyth and published by Kogan Page Publishers. This book was released on 2007 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: In business, the increasing pressure to achieve makes time management a vital skill. It is necessary to be able to work efficiently and effectively to ensure that one's desired results are achieved - both in one's job, and in one's career. Successful Time Management sets out practical guidelines to help readers do just that.Packed with proven tips and techniques, it helps anyone to review and assess their own time management and adopt new work practices to improve it.Includes great advice on: controlling paperwork; getting and staying organized; delegating and working with others; prioritizing to focus on key issues and prompt the best results. The appendices include a brief assessment of various time management systems such as day, year or meeting planners, action sheets and moreWhether under pressure or not, this essential guide will help your readers to reduce time wasting and interruptions, and focus on the priority tasks that lead to success - it could just change their life!


Sky High Profit Rocket: Explosive Growth for Your Bottom Line

Sky High Profit Rocket: Explosive Growth for Your Bottom Line

Author: Roy Pellicano

Publisher: Lulu.com

Published: 2018-05-22

Total Pages: 171

ISBN-13: 0359254586

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Business or product growth is predicated on many factors, including: Product Development; Brand Messaging; Sales Tactics; and Business Operations. This book provides practical tools and methods for anyone looking to grow a business, such as: product managers, sales people, business owners executives, consultants, or even employees who are looking to create ""Me, Inc."" Three sections cover topics from Planning Your Business, Messaging Your Product, to Engaging Your Customer, including: case studies, tools to define a target market, systematizing workflows and process, creating powerful offers, actual sales letters to analyze, sales strategies, and entwining social proof into every aspect of the business. If you want to grow your business, you need to shift your thinking and you need practical and actual tools to achieve that growth. Sky High Profit Rocket is more than theory or instruction, it provides examples, tables, checklists, and processes to accomplish this. Plan to take notes!


Book Synopsis Sky High Profit Rocket: Explosive Growth for Your Bottom Line by : Roy Pellicano

Download or read book Sky High Profit Rocket: Explosive Growth for Your Bottom Line written by Roy Pellicano and published by Lulu.com. This book was released on 2018-05-22 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business or product growth is predicated on many factors, including: Product Development; Brand Messaging; Sales Tactics; and Business Operations. This book provides practical tools and methods for anyone looking to grow a business, such as: product managers, sales people, business owners executives, consultants, or even employees who are looking to create ""Me, Inc."" Three sections cover topics from Planning Your Business, Messaging Your Product, to Engaging Your Customer, including: case studies, tools to define a target market, systematizing workflows and process, creating powerful offers, actual sales letters to analyze, sales strategies, and entwining social proof into every aspect of the business. If you want to grow your business, you need to shift your thinking and you need practical and actual tools to achieve that growth. Sky High Profit Rocket is more than theory or instruction, it provides examples, tables, checklists, and processes to accomplish this. Plan to take notes!


Business Exposed

Business Exposed

Author: Freek Vermeulen

Publisher: Pearson UK

Published: 2012-09-07

Total Pages: 302

ISBN-13: 0273761722

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Cutting edge, pithy and provocative, this is a no-holds barred analysis of business today that will entertain and appal you in equal measure. This entertaining expose of the business world, reveals the scandals, quirks, counter-intuitive behaviour and downright silliness that make up business today. Based on rigorous research and verifiable facts, combining revelation, story-telling and analysis, this book will defy anyone to read it and not emerge better-informed about the reality of business today. From the collective inertia of middle management to the cowardly reluctance of CEOs to stand out from the crowd, from the soap opera of working with consultants to the mystery of why top executives’ salaries bear no resemblance to the performance of their firms, Business Exposed will entertain and appal you in equal measure. The author is widely recognised as a new and emerging business guru, speaking of him in 2009, the Financial Times said: “The London Business School associate professor is a rising star and his pithy observations are both accessible and authoritative.”


Book Synopsis Business Exposed by : Freek Vermeulen

Download or read book Business Exposed written by Freek Vermeulen and published by Pearson UK. This book was released on 2012-09-07 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cutting edge, pithy and provocative, this is a no-holds barred analysis of business today that will entertain and appal you in equal measure. This entertaining expose of the business world, reveals the scandals, quirks, counter-intuitive behaviour and downright silliness that make up business today. Based on rigorous research and verifiable facts, combining revelation, story-telling and analysis, this book will defy anyone to read it and not emerge better-informed about the reality of business today. From the collective inertia of middle management to the cowardly reluctance of CEOs to stand out from the crowd, from the soap opera of working with consultants to the mystery of why top executives’ salaries bear no resemblance to the performance of their firms, Business Exposed will entertain and appal you in equal measure. The author is widely recognised as a new and emerging business guru, speaking of him in 2009, the Financial Times said: “The London Business School associate professor is a rising star and his pithy observations are both accessible and authoritative.”


Beat Your Competition

Beat Your Competition

Author: Evan Green

Publisher: To The Point Publishing

Published: 2019-05-26

Total Pages: 68

ISBN-13: 9781733860260

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Are you looking for new ways to beat your competition and make your company stand out? Have you toyed with the idea of outsourcing, but told yourself it's too much hassle, maybe too risky? And besides, you've been handling everything in-house just fine, right? Here's what you need to know: the world's top companies use outsourcing to power their growth and build unbeatable brands. Now, you can, too.


Book Synopsis Beat Your Competition by : Evan Green

Download or read book Beat Your Competition written by Evan Green and published by To The Point Publishing. This book was released on 2019-05-26 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you looking for new ways to beat your competition and make your company stand out? Have you toyed with the idea of outsourcing, but told yourself it's too much hassle, maybe too risky? And besides, you've been handling everything in-house just fine, right? Here's what you need to know: the world's top companies use outsourcing to power their growth and build unbeatable brands. Now, you can, too.


Employees First, Customers Second

Employees First, Customers Second

Author: Vineet Nayar

Publisher: Harvard Business Press

Published: 2010

Total Pages: 210

ISBN-13: 1422139069

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Imagine a management philosophy based not upon serving a company's customers, but on serving the company's employees. Vineet Nayar, CEO of HCL Technologies in India, has put such a philosophy into practice with remarkable results. His "employee first, customer second" mantra has been recognized globally as an example of organizational innovation, and was deemed a "new and radical management philosophy" ripe for the picking in the Western world by Business Week. In this book, Nayar himself describes his blunt refusal to treat the flesh and blood of HCL--its people--as "human resource" or as "intellectual capital" or even as an asset like all its other assets-and how his unique perspective led to an holistic transformation of his organization. By putting employees on top of the organizational pyramid, he argues, your company can fully realize the value created in the interface between customers and employees. This book leads managers and executives through the five core aspects of Nayar's approach, demonstrating how to create a sense of urgency, overhaul incentives and reporting structures, foster transparency in communications and feedback, provide platforms for achievement and personal growth, and finally recognize the potential of every individual in the organization. The "Employee First" philosophy should be the fulcrum of the transformation journey of any organization.


Book Synopsis Employees First, Customers Second by : Vineet Nayar

Download or read book Employees First, Customers Second written by Vineet Nayar and published by Harvard Business Press. This book was released on 2010 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine a management philosophy based not upon serving a company's customers, but on serving the company's employees. Vineet Nayar, CEO of HCL Technologies in India, has put such a philosophy into practice with remarkable results. His "employee first, customer second" mantra has been recognized globally as an example of organizational innovation, and was deemed a "new and radical management philosophy" ripe for the picking in the Western world by Business Week. In this book, Nayar himself describes his blunt refusal to treat the flesh and blood of HCL--its people--as "human resource" or as "intellectual capital" or even as an asset like all its other assets-and how his unique perspective led to an holistic transformation of his organization. By putting employees on top of the organizational pyramid, he argues, your company can fully realize the value created in the interface between customers and employees. This book leads managers and executives through the five core aspects of Nayar's approach, demonstrating how to create a sense of urgency, overhaul incentives and reporting structures, foster transparency in communications and feedback, provide platforms for achievement and personal growth, and finally recognize the potential of every individual in the organization. The "Employee First" philosophy should be the fulcrum of the transformation journey of any organization.