Mind in the Making

Mind in the Making

Author: Ellen Galinsky

Publisher: William Morrow Paperbacks

Published: 2010-04-20

Total Pages: 0

ISBN-13: 9780061732324

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"What kind of person do I want my child to be?" There are hundreds of books that give parents advice on everything from weaning to toilet training, from discipline to nutrition. But in spite of this overwhelming amount of information, there is very little research-based advice for parents on how to raise their children to be well rounded and achieve their full potential, helping them learn to take on life's challenges, communicate well with others, and remain committed to learning. These are the "essential life skills" that Ellen Galinsky has spent her career pursuing, through her own studies and through decades of talking with more than a hundred of the most outstanding researchers in child development and neuroscience. The good news is that there are simple everyday things that all parents can do to build these skills in their children for today and for the future. They don't cost money, and it's never too late to begin. In Mind in the Making, Ellen Galinsky has grouped this research into seven critical areas that children need most: (1) focus and self control; (2) perspective taking; (3) communicating; (4) making connections; (5) critical thinking; (6) taking on challenges; and (7) self-directed, engaged learning. For each of these skills, Galinsky shows parents what the studies have proven, and she provides numerous concrete things that parents can do—starting today—to strengthen these skills in their children. These aren't the kinds of skills that children just pick up; these skills have to be fostered. They are the skills that give children the ability to focus on their goals so that they can learn more easily and communicate what they've learned. These are the skills that prepare children for the pressures of modern life, skills that they will draw on now and for years to come. Mind in the Making is a truly groundbreaking book, one that teaches parents how to give children the most important tools they will need. Already acclaimed by such thought leaders as T. Berry Brazelton, M.D., David A. Hamburg, M.D., Adele Faber, and Judy Woodruff, Mind in the Making is destined to become a classic in the literature of parenting.


Book Synopsis Mind in the Making by : Ellen Galinsky

Download or read book Mind in the Making written by Ellen Galinsky and published by William Morrow Paperbacks. This book was released on 2010-04-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "What kind of person do I want my child to be?" There are hundreds of books that give parents advice on everything from weaning to toilet training, from discipline to nutrition. But in spite of this overwhelming amount of information, there is very little research-based advice for parents on how to raise their children to be well rounded and achieve their full potential, helping them learn to take on life's challenges, communicate well with others, and remain committed to learning. These are the "essential life skills" that Ellen Galinsky has spent her career pursuing, through her own studies and through decades of talking with more than a hundred of the most outstanding researchers in child development and neuroscience. The good news is that there are simple everyday things that all parents can do to build these skills in their children for today and for the future. They don't cost money, and it's never too late to begin. In Mind in the Making, Ellen Galinsky has grouped this research into seven critical areas that children need most: (1) focus and self control; (2) perspective taking; (3) communicating; (4) making connections; (5) critical thinking; (6) taking on challenges; and (7) self-directed, engaged learning. For each of these skills, Galinsky shows parents what the studies have proven, and she provides numerous concrete things that parents can do—starting today—to strengthen these skills in their children. These aren't the kinds of skills that children just pick up; these skills have to be fostered. They are the skills that give children the ability to focus on their goals so that they can learn more easily and communicate what they've learned. These are the skills that prepare children for the pressures of modern life, skills that they will draw on now and for years to come. Mind in the Making is a truly groundbreaking book, one that teaches parents how to give children the most important tools they will need. Already acclaimed by such thought leaders as T. Berry Brazelton, M.D., David A. Hamburg, M.D., Adele Faber, and Judy Woodruff, Mind in the Making is destined to become a classic in the literature of parenting.


The Key Skill of All Skills

The Key Skill of All Skills

Author: David Myers

Publisher: Gatekeeper Press

Published: 2017-07-10

Total Pages:

ISBN-13: 1619846640

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Everything Is Connected This reference book for life helps make everything you read and do, work better. It shows you how to acquire the most basic life comprehension and transformation skills—connecting one thing with another. And then adding more and more pieces of the puzzle together, using them in ever new ways, as you understand and use the process. Learning how to learn is transformational in personal, professional life. It impacts your work and home life regardless of your age, profession, geographic location, or social status. The 10 Lessons provide direct applications to everyday life. You can begin at the beginning or you can turn to the sections and lessons that first draw your interest…and then move on to others as you begin to understand the process. Many other books and experts connect the dots for you as they deliver their advice. But there is limited understanding of how to apply it to your own life. This guide show you HOW to do for yourself and apply every facet to YOUR work and life. Take the journey. Unlock the mystery of how to learn. Discover and put the pieces of your puzzle together. This process will create opportunity for you to get even more out of every aspect of your life.


Book Synopsis The Key Skill of All Skills by : David Myers

Download or read book The Key Skill of All Skills written by David Myers and published by Gatekeeper Press. This book was released on 2017-07-10 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything Is Connected This reference book for life helps make everything you read and do, work better. It shows you how to acquire the most basic life comprehension and transformation skills—connecting one thing with another. And then adding more and more pieces of the puzzle together, using them in ever new ways, as you understand and use the process. Learning how to learn is transformational in personal, professional life. It impacts your work and home life regardless of your age, profession, geographic location, or social status. The 10 Lessons provide direct applications to everyday life. You can begin at the beginning or you can turn to the sections and lessons that first draw your interest…and then move on to others as you begin to understand the process. Many other books and experts connect the dots for you as they deliver their advice. But there is limited understanding of how to apply it to your own life. This guide show you HOW to do for yourself and apply every facet to YOUR work and life. Take the journey. Unlock the mystery of how to learn. Discover and put the pieces of your puzzle together. This process will create opportunity for you to get even more out of every aspect of your life.


The First 20 Hours

The First 20 Hours

Author: Josh Kaufman

Publisher: Penguin

Published: 2013-06-13

Total Pages: 288

ISBN-13: 1101623047

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Forget the 10,000 hour rule— what if it’s possible to learn the basics of any new skill in 20 hours or less? Take a moment to consider how many things you want to learn to do. What’s on your list? What’s holding you back from getting started? Are you worried about the time and effort it takes to acquire new skills—time you don’t have and effort you can’t spare? Research suggests it takes 10,000 hours to develop a new skill. In this nonstop world when will you ever find that much time and energy? To make matters worse, the early hours of prac­ticing something new are always the most frustrating. That’s why it’s difficult to learn how to speak a new language, play an instrument, hit a golf ball, or shoot great photos. It’s so much easier to watch TV or surf the web . . . In The First 20 Hours, Josh Kaufman offers a systematic approach to rapid skill acquisition— how to learn any new skill as quickly as possible. His method shows you how to deconstruct com­plex skills, maximize productive practice, and remove common learning barriers. By complet­ing just 20 hours of focused, deliberate practice you’ll go from knowing absolutely nothing to performing noticeably well. Kaufman personally field-tested the meth­ods in this book. You’ll have a front row seat as he develops a personal yoga practice, writes his own web-based computer programs, teaches himself to touch type on a nonstandard key­board, explores the oldest and most complex board game in history, picks up the ukulele, and learns how to windsurf. Here are a few of the sim­ple techniques he teaches: Define your target performance level: Fig­ure out what your desired level of skill looks like, what you’re trying to achieve, and what you’ll be able to do when you’re done. The more specific, the better. Deconstruct the skill: Most of the things we think of as skills are actually bundles of smaller subskills. If you break down the subcompo­nents, it’s easier to figure out which ones are most important and practice those first. Eliminate barriers to practice: Removing common distractions and unnecessary effort makes it much easier to sit down and focus on deliberate practice. Create fast feedback loops: Getting accu­rate, real-time information about how well you’re performing during practice makes it much easier to improve. Whether you want to paint a portrait, launch a start-up, fly an airplane, or juggle flaming chain­saws, The First 20 Hours will help you pick up the basics of any skill in record time . . . and have more fun along the way.


Book Synopsis The First 20 Hours by : Josh Kaufman

Download or read book The First 20 Hours written by Josh Kaufman and published by Penguin. This book was released on 2013-06-13 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Forget the 10,000 hour rule— what if it’s possible to learn the basics of any new skill in 20 hours or less? Take a moment to consider how many things you want to learn to do. What’s on your list? What’s holding you back from getting started? Are you worried about the time and effort it takes to acquire new skills—time you don’t have and effort you can’t spare? Research suggests it takes 10,000 hours to develop a new skill. In this nonstop world when will you ever find that much time and energy? To make matters worse, the early hours of prac­ticing something new are always the most frustrating. That’s why it’s difficult to learn how to speak a new language, play an instrument, hit a golf ball, or shoot great photos. It’s so much easier to watch TV or surf the web . . . In The First 20 Hours, Josh Kaufman offers a systematic approach to rapid skill acquisition— how to learn any new skill as quickly as possible. His method shows you how to deconstruct com­plex skills, maximize productive practice, and remove common learning barriers. By complet­ing just 20 hours of focused, deliberate practice you’ll go from knowing absolutely nothing to performing noticeably well. Kaufman personally field-tested the meth­ods in this book. You’ll have a front row seat as he develops a personal yoga practice, writes his own web-based computer programs, teaches himself to touch type on a nonstandard key­board, explores the oldest and most complex board game in history, picks up the ukulele, and learns how to windsurf. Here are a few of the sim­ple techniques he teaches: Define your target performance level: Fig­ure out what your desired level of skill looks like, what you’re trying to achieve, and what you’ll be able to do when you’re done. The more specific, the better. Deconstruct the skill: Most of the things we think of as skills are actually bundles of smaller subskills. If you break down the subcompo­nents, it’s easier to figure out which ones are most important and practice those first. Eliminate barriers to practice: Removing common distractions and unnecessary effort makes it much easier to sit down and focus on deliberate practice. Create fast feedback loops: Getting accu­rate, real-time information about how well you’re performing during practice makes it much easier to improve. Whether you want to paint a portrait, launch a start-up, fly an airplane, or juggle flaming chain­saws, The First 20 Hours will help you pick up the basics of any skill in record time . . . and have more fun along the way.


Tame Your Terrible Office Tyrant

Tame Your Terrible Office Tyrant

Author: Lynn Taylor

Publisher: John Wiley & Sons

Published: 2009-06-29

Total Pages: 292

ISBN-13: 0470498609

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An indispensable guide to dealing with challenging, childish boss behavior and building a great career, with laugh- out-loud humor built in. Based on extensive interviews among workers, managers and psychologists, Tame Your Terrible Office TyrantTM draws hilarious but true parallels between toddlers and managers. When under stress, both often have trouble moderating their power, or lose the ability to think rationally. Traits in common include tantrum-throwing, demanding, stubborn, moody, fickle, self-centered, needy and whiny behavior. BADD (Boss Attention Deficit Disorder) is discussed as part of “Short Attention Spans.” There are 20 chapter traits in all, divided into “Bratty” and “Little Lost Lamb” categories, for easy reference, including real anecdotes and many useful tips. When bad bosses run amok in companies, nobody wins. This book shows readers how to build positive relationships with even the most out-of-control boss, and still thrive in your job. The key to success lies in dealing with a Terrible Office Tyrant (or TOTTM) much like a parent deals with a troublesome toddler. With true stories and time-tested solutions, this is the perfect guide managing a boss stuck in his Terrible Twos. Taylor takes you behind all the bossy blustering, so that you can focus on getting ahead – and achieve career excellence. Savvy top management will also gain insight on what not to do with their team. They know that Terrible Office Tyrant (TOT) managers may not be in plain sight (they don’t leave juice stains on the hallway carpet!) But they do wreak havoc on the bottom line. A special section helps senior management and Human Resource departments mitigate TOT behavior for a more productive workplace.


Book Synopsis Tame Your Terrible Office Tyrant by : Lynn Taylor

Download or read book Tame Your Terrible Office Tyrant written by Lynn Taylor and published by John Wiley & Sons. This book was released on 2009-06-29 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: An indispensable guide to dealing with challenging, childish boss behavior and building a great career, with laugh- out-loud humor built in. Based on extensive interviews among workers, managers and psychologists, Tame Your Terrible Office TyrantTM draws hilarious but true parallels between toddlers and managers. When under stress, both often have trouble moderating their power, or lose the ability to think rationally. Traits in common include tantrum-throwing, demanding, stubborn, moody, fickle, self-centered, needy and whiny behavior. BADD (Boss Attention Deficit Disorder) is discussed as part of “Short Attention Spans.” There are 20 chapter traits in all, divided into “Bratty” and “Little Lost Lamb” categories, for easy reference, including real anecdotes and many useful tips. When bad bosses run amok in companies, nobody wins. This book shows readers how to build positive relationships with even the most out-of-control boss, and still thrive in your job. The key to success lies in dealing with a Terrible Office Tyrant (or TOTTM) much like a parent deals with a troublesome toddler. With true stories and time-tested solutions, this is the perfect guide managing a boss stuck in his Terrible Twos. Taylor takes you behind all the bossy blustering, so that you can focus on getting ahead – and achieve career excellence. Savvy top management will also gain insight on what not to do with their team. They know that Terrible Office Tyrant (TOT) managers may not be in plain sight (they don’t leave juice stains on the hallway carpet!) But they do wreak havoc on the bottom line. A special section helps senior management and Human Resource departments mitigate TOT behavior for a more productive workplace.


12 Essential Skills for Software Architects

12 Essential Skills for Software Architects

Author: Dave Hendricksen

Publisher: Addison-Wesley Professional

Published: 2012

Total Pages: 282

ISBN-13: 0321717295

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Master the Crucial Non -Technical Skills Every Software Architect Needs! Thousands of software professionals have the necessary technical qualifications to become architects, but far fewer have the crucial non-technical skills needed to get hired and succeed in this role. In today's agile environments, these "soft" skills have grown even more crucial to success as an architect. For many developers, however, these skills don't come naturally-and they're rarely addressed in formal training. Now, long-time software architect Dave Hendricksen helps you fill this gap, supercharge your organisational impact, and quickly move to the next level in your career. In 12 Essential Skills for Software Architects, Hendricksen begins by pinpointing the specific relationship, personal, and business skills that successful architects rely upon. Next, he presents proven methods for systematically developing and sharpening every one of these skills, from negotiation and leadership to pragmatism and vision. From start to finish, this book's practical insights can help you get the architect position you want-and thrive once you have it! The soft skills you need... ...and a coherent framework and practical methodology for mastering them! Relationship skills Leadership, politics, gracious behavior, communication, negotiation Personal skills Context switching, transparency, passion Business skills Pragmatism, vision, business knowledge, innovation


Book Synopsis 12 Essential Skills for Software Architects by : Dave Hendricksen

Download or read book 12 Essential Skills for Software Architects written by Dave Hendricksen and published by Addison-Wesley Professional. This book was released on 2012 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the Crucial Non -Technical Skills Every Software Architect Needs! Thousands of software professionals have the necessary technical qualifications to become architects, but far fewer have the crucial non-technical skills needed to get hired and succeed in this role. In today's agile environments, these "soft" skills have grown even more crucial to success as an architect. For many developers, however, these skills don't come naturally-and they're rarely addressed in formal training. Now, long-time software architect Dave Hendricksen helps you fill this gap, supercharge your organisational impact, and quickly move to the next level in your career. In 12 Essential Skills for Software Architects, Hendricksen begins by pinpointing the specific relationship, personal, and business skills that successful architects rely upon. Next, he presents proven methods for systematically developing and sharpening every one of these skills, from negotiation and leadership to pragmatism and vision. From start to finish, this book's practical insights can help you get the architect position you want-and thrive once you have it! The soft skills you need... ...and a coherent framework and practical methodology for mastering them! Relationship skills Leadership, politics, gracious behavior, communication, negotiation Personal skills Context switching, transparency, passion Business skills Pragmatism, vision, business knowledge, innovation


The Personal MBA

The Personal MBA

Author: Josh Kaufman

Publisher: Penguin

Published: 2010-12-30

Total Pages: 464

ISBN-13: 1101446080

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Master the fundamentals, hone your business instincts, and save a fortune in tuition. The consensus is clear: MBA programs are a waste of time and money. Even the elite schools offer outdated assembly-line educations about profit-and-loss statements and PowerPoint presentations. After two years poring over sanitized case studies, students are shuffled off into middle management to find out how business really works. Josh Kaufman has made a business out of distilling the core principles of business and delivering them quickly and concisely to people at all stages of their careers. His blog has introduced hundreds of thousands of readers to the best business books and most powerful business concepts of all time. In The Personal MBA, he shares the essentials of sales, marketing, negotiation, strategy, and much more. True leaders aren't made by business schools-they make themselves, seeking out the knowledge, skills, and experiences they need to succeed. Read this book and in one week you will learn the principles it takes most people a lifetime to master.


Book Synopsis The Personal MBA by : Josh Kaufman

Download or read book The Personal MBA written by Josh Kaufman and published by Penguin. This book was released on 2010-12-30 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the fundamentals, hone your business instincts, and save a fortune in tuition. The consensus is clear: MBA programs are a waste of time and money. Even the elite schools offer outdated assembly-line educations about profit-and-loss statements and PowerPoint presentations. After two years poring over sanitized case studies, students are shuffled off into middle management to find out how business really works. Josh Kaufman has made a business out of distilling the core principles of business and delivering them quickly and concisely to people at all stages of their careers. His blog has introduced hundreds of thousands of readers to the best business books and most powerful business concepts of all time. In The Personal MBA, he shares the essentials of sales, marketing, negotiation, strategy, and much more. True leaders aren't made by business schools-they make themselves, seeking out the knowledge, skills, and experiences they need to succeed. Read this book and in one week you will learn the principles it takes most people a lifetime to master.


Key skill assessment: Communication

Key skill assessment: Communication

Author: The Open University

Publisher: The Open University

Published:

Total Pages:

ISBN-13:

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This 50-hour free course gave guidance on the self-assessment of personal communication skills and how they can be developed to build self-confidence.


Book Synopsis Key skill assessment: Communication by : The Open University

Download or read book Key skill assessment: Communication written by The Open University and published by The Open University. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This 50-hour free course gave guidance on the self-assessment of personal communication skills and how they can be developed to build self-confidence.


Grown and Flown

Grown and Flown

Author: Lisa Heffernan

Publisher: Flatiron Books

Published: 2019-09-03

Total Pages: 352

ISBN-13: 1250188954

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PARENTING NEVER ENDS. From the founders of the #1 site for parents of teens and young adults comes an essential guide for building strong relationships with your teens and preparing them to successfully launch into adulthood The high school and college years: an extended roller coaster of academics, friends, first loves, first break-ups, driver’s ed, jobs, and everything in between. Kids are constantly changing and how we parent them must change, too. But how do we stay close as a family as our lives move apart? Enter the co-founders of Grown and Flown, Lisa Heffernan and Mary Dell Harrington. In the midst of guiding their own kids through this transition, they launched what has become the largest website and online community for parents of fifteen to twenty-five year olds. Now they’ve compiled new takeaways and fresh insights from all that they’ve learned into this handy, must-have guide. Grown and Flown is a one-stop resource for parenting teenagers, leading up to—and through—high school and those first years of independence. It covers everything from the monumental (how to let your kids go) to the mundane (how to shop for a dorm room). Organized by topic—such as academics, anxiety and mental health, college life—it features a combination of stories, advice from professionals, and practical sidebars. Consider this your parenting lifeline: an easy-to-use manual that offers support and perspective. Grown and Flown is required reading for anyone looking to raise an adult with whom you have an enduring, profound connection.


Book Synopsis Grown and Flown by : Lisa Heffernan

Download or read book Grown and Flown written by Lisa Heffernan and published by Flatiron Books. This book was released on 2019-09-03 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: PARENTING NEVER ENDS. From the founders of the #1 site for parents of teens and young adults comes an essential guide for building strong relationships with your teens and preparing them to successfully launch into adulthood The high school and college years: an extended roller coaster of academics, friends, first loves, first break-ups, driver’s ed, jobs, and everything in between. Kids are constantly changing and how we parent them must change, too. But how do we stay close as a family as our lives move apart? Enter the co-founders of Grown and Flown, Lisa Heffernan and Mary Dell Harrington. In the midst of guiding their own kids through this transition, they launched what has become the largest website and online community for parents of fifteen to twenty-five year olds. Now they’ve compiled new takeaways and fresh insights from all that they’ve learned into this handy, must-have guide. Grown and Flown is a one-stop resource for parenting teenagers, leading up to—and through—high school and those first years of independence. It covers everything from the monumental (how to let your kids go) to the mundane (how to shop for a dorm room). Organized by topic—such as academics, anxiety and mental health, college life—it features a combination of stories, advice from professionals, and practical sidebars. Consider this your parenting lifeline: an easy-to-use manual that offers support and perspective. Grown and Flown is required reading for anyone looking to raise an adult with whom you have an enduring, profound connection.


The Fourth Industrial Revolution

The Fourth Industrial Revolution

Author: Klaus Schwab

Publisher: Currency

Published: 2017-01-03

Total Pages: 192

ISBN-13: 1524758876

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World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolu­tion, which will fundamentally alter how we live and work. Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are fusing the physical, digital and biological worlds, the developments are affecting all disciplines, economies, industries and governments, and even challenging ideas about what it means to be human. Artificial intelligence is already all around us, from supercomputers, drones and virtual assistants to 3D printing, DNA sequencing, smart thermostats, wear­able sensors and microchips smaller than a grain of sand. But this is just the beginning: nanomaterials 200 times stronger than steel and a million times thinner than a strand of hair and the first transplant of a 3D printed liver are already in development. Imagine “smart factories” in which global systems of manu­facturing are coordinated virtually, or implantable mobile phones made of biosynthetic materials. The fourth industrial revolution, says Schwab, is more significant, and its ramifications more profound, than in any prior period of human history. He outlines the key technologies driving this revolution and discusses the major impacts expected on government, business, civil society and individu­als. Schwab also offers bold ideas on how to harness these changes and shape a better future—one in which technology empowers people rather than replaces them; progress serves society rather than disrupts it; and in which innovators respect moral and ethical boundaries rather than cross them. We all have the opportunity to contribute to developing new frame­works that advance progress.


Book Synopsis The Fourth Industrial Revolution by : Klaus Schwab

Download or read book The Fourth Industrial Revolution written by Klaus Schwab and published by Currency. This book was released on 2017-01-03 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolu­tion, which will fundamentally alter how we live and work. Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are fusing the physical, digital and biological worlds, the developments are affecting all disciplines, economies, industries and governments, and even challenging ideas about what it means to be human. Artificial intelligence is already all around us, from supercomputers, drones and virtual assistants to 3D printing, DNA sequencing, smart thermostats, wear­able sensors and microchips smaller than a grain of sand. But this is just the beginning: nanomaterials 200 times stronger than steel and a million times thinner than a strand of hair and the first transplant of a 3D printed liver are already in development. Imagine “smart factories” in which global systems of manu­facturing are coordinated virtually, or implantable mobile phones made of biosynthetic materials. The fourth industrial revolution, says Schwab, is more significant, and its ramifications more profound, than in any prior period of human history. He outlines the key technologies driving this revolution and discusses the major impacts expected on government, business, civil society and individu­als. Schwab also offers bold ideas on how to harness these changes and shape a better future—one in which technology empowers people rather than replaces them; progress serves society rather than disrupts it; and in which innovators respect moral and ethical boundaries rather than cross them. We all have the opportunity to contribute to developing new frame­works that advance progress.


Key skill assessment unit: Working with others

Key skill assessment unit: Working with others

Author: The Open University

Publisher: The Open University

Published:

Total Pages:

ISBN-13:

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This 50-hour free course explored the wide range of skills needed to work with other people, such planning and listening, evaluation and negotiation.


Book Synopsis Key skill assessment unit: Working with others by : The Open University

Download or read book Key skill assessment unit: Working with others written by The Open University and published by The Open University. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This 50-hour free course explored the wide range of skills needed to work with other people, such planning and listening, evaluation and negotiation.