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The Language of Patient Feedback provides a unique insight into a diverse range of issues related to healthcare. Through the comprehensive and detailed interrogation of 29 million words of online patient feedback on the NHS in England, as well as 11 million words of responses to the feedback from NHS providers, this book: Uses a combination of computer-assisted and human analysis (Corpus-Assisted Discourse Analysis) to examine the extent to which characteristics like age and gender result in different types of evaluation. Investigates why nurses, doctors, dentists and receptionists are associated with very distinct types of feedback. Demonstrates the ways that NHS staff respond to comments and what this reveals about underlying institutional ideologies and practices. Concludes with suggestions for key recommendations that the NHS could act upon to improve the overall level of care it provides, as well as reflecting on what patient evaluation can actually tell us. The Language of Patient Feedback is key reading for anyone undertaking research within corpus linguistics, discourse analysis and health communication.
Book Synopsis The Language of Patient Feedback by : Paul Baker
Download or read book The Language of Patient Feedback written by Paul Baker and published by Routledge. This book was released on 2019-04-05 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Language of Patient Feedback provides a unique insight into a diverse range of issues related to healthcare. Through the comprehensive and detailed interrogation of 29 million words of online patient feedback on the NHS in England, as well as 11 million words of responses to the feedback from NHS providers, this book: Uses a combination of computer-assisted and human analysis (Corpus-Assisted Discourse Analysis) to examine the extent to which characteristics like age and gender result in different types of evaluation. Investigates why nurses, doctors, dentists and receptionists are associated with very distinct types of feedback. Demonstrates the ways that NHS staff respond to comments and what this reveals about underlying institutional ideologies and practices. Concludes with suggestions for key recommendations that the NHS could act upon to improve the overall level of care it provides, as well as reflecting on what patient evaluation can actually tell us. The Language of Patient Feedback is key reading for anyone undertaking research within corpus linguistics, discourse analysis and health communication.
This Element explores approaches to locating and examining social identity in corpora with and without the aid of demographic metadata. This is a key concern in corpus-aided studies of language and identity, and this Element sets out to explore the main challenges and affordances associated with either approach and to discern what either approach can (and cannot) show. It describes two case studies which each compare two approaches to social identity variables – sex and age – in a corpus of 14-million words of patient comments about NHS cancer services in England. The first approach utilises demographic tags to group comments according to patients' sex/age while the second involves categorising cases where patients disclose their sex/age in their comments. This Element compares the findings from either approach, with the approaches themselves being critically discussed in terms of their implications for corpus-aided studies of language and identity.
Book Synopsis Analysing Language, Sex and Age in a Corpus of Patient Feedback by : Paul Baker
Download or read book Analysing Language, Sex and Age in a Corpus of Patient Feedback written by Paul Baker and published by Cambridge University Press. This book was released on 2022-07-21 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Element explores approaches to locating and examining social identity in corpora with and without the aid of demographic metadata. This is a key concern in corpus-aided studies of language and identity, and this Element sets out to explore the main challenges and affordances associated with either approach and to discern what either approach can (and cannot) show. It describes two case studies which each compare two approaches to social identity variables – sex and age – in a corpus of 14-million words of patient comments about NHS cancer services in England. The first approach utilises demographic tags to group comments according to patients' sex/age while the second involves categorising cases where patients disclose their sex/age in their comments. This Element compares the findings from either approach, with the approaches themselves being critically discussed in terms of their implications for corpus-aided studies of language and identity.
Until recently, patient feedback has not had a very high profile in clinical practice. There has been no tradition of systematically gathering and tracking patient feedback over time OCo let alone using the findings to continually review and improve services. Why is it so vital to gather patient feedback? The fact is that involving patients leads to better treatment adherence and more effective healthcare; and better healthcare means increased health benefits for patients and reduced expenditure for national health systems. This landmark publication explores ideas related to patient feedback and care, and offers effective methods of measuring, analysing and utilising feedback. Such approaches can lead to continual small improvements that cumulatively add up to major long-term transformation in healthcare systems. In clinical settings where staff members are already dealing with many different screening and checking systems, employing these techniques may seem like an additional burden. However, it has been found that implementing a good patient feedback system actually helps to streamline services. Furthermore, patient feedback will increasingly be used by NHS healthcare commissioners for reimbursement purposes. This is already happening in the USA and it is being proposed in the UK.Quite simply, Better Patient Feedback, Better Healthcare is required reading for any healthcare professional or administrator wanting to improve the effectiveness, efficiency and quality of patient care offered by their service."
Book Synopsis Better Patient Feedback, Better Healthcare by : Dr Taher Mahmud
Download or read book Better Patient Feedback, Better Healthcare written by Dr Taher Mahmud and published by M&K Update Ltd. This book was released on 2012 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: Until recently, patient feedback has not had a very high profile in clinical practice. There has been no tradition of systematically gathering and tracking patient feedback over time OCo let alone using the findings to continually review and improve services. Why is it so vital to gather patient feedback? The fact is that involving patients leads to better treatment adherence and more effective healthcare; and better healthcare means increased health benefits for patients and reduced expenditure for national health systems. This landmark publication explores ideas related to patient feedback and care, and offers effective methods of measuring, analysing and utilising feedback. Such approaches can lead to continual small improvements that cumulatively add up to major long-term transformation in healthcare systems. In clinical settings where staff members are already dealing with many different screening and checking systems, employing these techniques may seem like an additional burden. However, it has been found that implementing a good patient feedback system actually helps to streamline services. Furthermore, patient feedback will increasingly be used by NHS healthcare commissioners for reimbursement purposes. This is already happening in the USA and it is being proposed in the UK.Quite simply, Better Patient Feedback, Better Healthcare is required reading for any healthcare professional or administrator wanting to improve the effectiveness, efficiency and quality of patient care offered by their service."
Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people's experience of health and healthcare can be recorded, analysed and therefore improved.
Book Synopsis Understanding and Using Health Experiences by : Sue Ziebland
Download or read book Understanding and Using Health Experiences written by Sue Ziebland and published by Oxford University Press. This book was released on 2013-04-04 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people's experience of health and healthcare can be recorded, analysed and therefore improved.
Equity and Excellence : Liberating the NHS: Presented to Parliament by the Secretary of State for Health by Command of Her Majesty
Book Synopsis Equity and excellence: by : Great Britain: Department of Health
Download or read book Equity and excellence: written by Great Britain: Department of Health and published by The Stationery Office. This book was released on 2010-07-12 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: Equity and Excellence : Liberating the NHS: Presented to Parliament by the Secretary of State for Health by Command of Her Majesty
Book Synopsis The Language of Caring Guide for Physicians by : Wendy Leebov
Download or read book The Language of Caring Guide for Physicians written by Wendy Leebov and published by . This book was released on 2014-06-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
For patients and their loved ones, no care decisions are more profound than those made near the end of life. Unfortunately, the experience of dying in the United States is often characterized by fragmented care, inadequate treatment of distressing symptoms, frequent transitions among care settings, and enormous care responsibilities for families. According to this report, the current health care system of rendering more intensive services than are necessary and desired by patients, and the lack of coordination among programs increases risks to patients and creates avoidable burdens on them and their families. Dying in America is a study of the current state of health care for persons of all ages who are nearing the end of life. Death is not a strictly medical event. Ideally, health care for those nearing the end of life harmonizes with social, psychological, and spiritual support. All people with advanced illnesses who may be approaching the end of life are entitled to access to high-quality, compassionate, evidence-based care, consistent with their wishes. Dying in America evaluates strategies to integrate care into a person- and family-centered, team-based framework, and makes recommendations to create a system that coordinates care and supports and respects the choices of patients and their families. The findings and recommendations of this report will address the needs of patients and their families and assist policy makers, clinicians and their educational and credentialing bodies, leaders of health care delivery and financing organizations, researchers, public and private funders, religious and community leaders, advocates of better care, journalists, and the public to provide the best care possible for people nearing the end of life.
Book Synopsis Dying in America by : Institute of Medicine
Download or read book Dying in America written by Institute of Medicine and published by National Academies Press. This book was released on 2015-03-19 with total page 638 pages. Available in PDF, EPUB and Kindle. Book excerpt: For patients and their loved ones, no care decisions are more profound than those made near the end of life. Unfortunately, the experience of dying in the United States is often characterized by fragmented care, inadequate treatment of distressing symptoms, frequent transitions among care settings, and enormous care responsibilities for families. According to this report, the current health care system of rendering more intensive services than are necessary and desired by patients, and the lack of coordination among programs increases risks to patients and creates avoidable burdens on them and their families. Dying in America is a study of the current state of health care for persons of all ages who are nearing the end of life. Death is not a strictly medical event. Ideally, health care for those nearing the end of life harmonizes with social, psychological, and spiritual support. All people with advanced illnesses who may be approaching the end of life are entitled to access to high-quality, compassionate, evidence-based care, consistent with their wishes. Dying in America evaluates strategies to integrate care into a person- and family-centered, team-based framework, and makes recommendations to create a system that coordinates care and supports and respects the choices of patients and their families. The findings and recommendations of this report will address the needs of patients and their families and assist policy makers, clinicians and their educational and credentialing bodies, leaders of health care delivery and financing organizations, researchers, public and private funders, religious and community leaders, advocates of better care, journalists, and the public to provide the best care possible for people nearing the end of life.
Medical Affairs is one of the three strategic pillars of the pharmaceutical and MedTech industries, but while clear career paths exist for Commercial and Research and Development, there is no formal training structure for Medical Affairs professionals. Medical and scientific expertise is a prerequisite for entry into the function, and many people transitioning into Medical Affairs have advanced degrees such as PhD, MD, or PharmD. However, these clinical/scientific experts may not be especially well-versed in aspects of industry such as the drug development lifecycle, crossfunctional collaborations within industry, and digital tools that are transforming the ways Medical Affairs generates and disseminates knowledge. This primer for aspiring and early-career Medical Affairs professionals equips readers with the baseline skills and understanding to excel across roles. Features: Defines the purpose and value of Medical Affairs and provides clear career paths for scientific experts seeking their place within the pharmaceutical and MedTech industries. Provides guideance and baseline competencies for roles within Medical Affairs including Medical Communications, Evidence Generation, Field Medical, Compliance, and many others. Specifies the "true north" of the Medical Affairs profession as ensuring patients receive maximum benefit from industry innovations including drugs, diagnostics and devices. Presents the purpose and specific roles of Medical Affairs roles across organization types including biotechs, small/medium/large pharma and device/diagnostic companies, taking into account adjustments in the practic of Medical Affairs to meet the needs of developing fields such as rare disease and gene therapy. Leverages the expertise of over 60 Medical Affairs leaders across companies, representing the first unified, global understanding of the Medical Affairs profession.
Book Synopsis Medical Affairs by : Kirk V. Shepard
Download or read book Medical Affairs written by Kirk V. Shepard and published by CRC Press. This book was released on 2024-01-30 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: Medical Affairs is one of the three strategic pillars of the pharmaceutical and MedTech industries, but while clear career paths exist for Commercial and Research and Development, there is no formal training structure for Medical Affairs professionals. Medical and scientific expertise is a prerequisite for entry into the function, and many people transitioning into Medical Affairs have advanced degrees such as PhD, MD, or PharmD. However, these clinical/scientific experts may not be especially well-versed in aspects of industry such as the drug development lifecycle, crossfunctional collaborations within industry, and digital tools that are transforming the ways Medical Affairs generates and disseminates knowledge. This primer for aspiring and early-career Medical Affairs professionals equips readers with the baseline skills and understanding to excel across roles. Features: Defines the purpose and value of Medical Affairs and provides clear career paths for scientific experts seeking their place within the pharmaceutical and MedTech industries. Provides guideance and baseline competencies for roles within Medical Affairs including Medical Communications, Evidence Generation, Field Medical, Compliance, and many others. Specifies the "true north" of the Medical Affairs profession as ensuring patients receive maximum benefit from industry innovations including drugs, diagnostics and devices. Presents the purpose and specific roles of Medical Affairs roles across organization types including biotechs, small/medium/large pharma and device/diagnostic companies, taking into account adjustments in the practic of Medical Affairs to meet the needs of developing fields such as rare disease and gene therapy. Leverages the expertise of over 60 Medical Affairs leaders across companies, representing the first unified, global understanding of the Medical Affairs profession.
Why is language so important to the ways that we make sense of anxiety? This book uses corpus assisted discourse analysis to examine twenty-three million words of text posted to a forum for people with anxiety. It shows how linguistic techniques like catastrophisation and anthropomorphisation can result in very different conceptualisations of anxiety, as well as how aspects of identity like age, sex and cultural background can impact on understandings of anxiety and how it ought to be managed. It tracks the changing identities of posters, from their first posts to their last, and incorporates a range of corpus-based techniques to examine the language data, enabling consideration of interaction between participants and features associated with online forms of communication like emoji. It ultimately provides a step towards a better understanding of different responses to anxiety and aims to promote further engagement with this topic in the field of applied linguistics.
Book Synopsis Language, Discourse and Anxiety by : Luke Collins
Download or read book Language, Discourse and Anxiety written by Luke Collins and published by Cambridge University Press. This book was released on 2023-06-22 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why is language so important to the ways that we make sense of anxiety? This book uses corpus assisted discourse analysis to examine twenty-three million words of text posted to a forum for people with anxiety. It shows how linguistic techniques like catastrophisation and anthropomorphisation can result in very different conceptualisations of anxiety, as well as how aspects of identity like age, sex and cultural background can impact on understandings of anxiety and how it ought to be managed. It tracks the changing identities of posters, from their first posts to their last, and incorporates a range of corpus-based techniques to examine the language data, enabling consideration of interaction between participants and features associated with online forms of communication like emoji. It ultimately provides a step towards a better understanding of different responses to anxiety and aims to promote further engagement with this topic in the field of applied linguistics.
RESEARCHING MEDICAL EDUCATION Researching Medical Education is an authoritative guide to excellence in educational research within the healthcare professions presented by the Association for the Study of Medical Education and AMEE. This text provides readers with key foundational knowledge, while introducing a range of theories and how to use them, illustrating a diversity of methods and their use, and giving guidance on practical researcher development. By linking theory, design, and methods across the spectrum of health professions education research, the text supports the improvement of quality, capacity building, and knowledge generation. Researching Medical Education includes contributions from experts and emerging researchers from five continents. The text includes information on: Developing yourself and your practice as a health professions education researcher Methods and methodologies including ethnography/digital ethnography, visual methods, critical discourse analysis, functional and corpus linguistics, critical pedagogy, critical race theory and participatory action research, and educational neuroscience methods Theories including those where relationships between context, environment, people and things matter (e.g., complexity theory, activity theory, sociomateriality, social cognitive theories and participatory practice) and those which are more individually focused (e.g., health behaviour theories, emotions in learning, instructional design, cognitive load theory and deliberate practice) Includes 10 brand new chapters Researching Medical Education is the ideal resource for anyone researching health professions education, from medical school to postgraduate training to continuing professional development. “This is an extraordinary text that combines theory and practice in medical education research. The authors represent the who’s who of medical education research, and their wisdom and insights will help guide novice and experienced researchers alike.” —David M. Irby, Professor Emeritus of Medicine, University of California, San Francisco, USA “Research in health professions education is maturing. This is clearly evidenced by the second edition of Researching Medical Education. In 30 chapters this book takes you on an exciting voyage on research theories and research methodologies. This book is a comprehensive resource for anyone engaging in research in health professions education.” — Cees van der Vleuten, former Director of the School of Health Professions Education, Maastricht University, The Netherlands
Book Synopsis Researching Medical Education by : Jennifer Cleland
Download or read book Researching Medical Education written by Jennifer Cleland and published by John Wiley & Sons. This book was released on 2022-12-16 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: RESEARCHING MEDICAL EDUCATION Researching Medical Education is an authoritative guide to excellence in educational research within the healthcare professions presented by the Association for the Study of Medical Education and AMEE. This text provides readers with key foundational knowledge, while introducing a range of theories and how to use them, illustrating a diversity of methods and their use, and giving guidance on practical researcher development. By linking theory, design, and methods across the spectrum of health professions education research, the text supports the improvement of quality, capacity building, and knowledge generation. Researching Medical Education includes contributions from experts and emerging researchers from five continents. The text includes information on: Developing yourself and your practice as a health professions education researcher Methods and methodologies including ethnography/digital ethnography, visual methods, critical discourse analysis, functional and corpus linguistics, critical pedagogy, critical race theory and participatory action research, and educational neuroscience methods Theories including those where relationships between context, environment, people and things matter (e.g., complexity theory, activity theory, sociomateriality, social cognitive theories and participatory practice) and those which are more individually focused (e.g., health behaviour theories, emotions in learning, instructional design, cognitive load theory and deliberate practice) Includes 10 brand new chapters Researching Medical Education is the ideal resource for anyone researching health professions education, from medical school to postgraduate training to continuing professional development. “This is an extraordinary text that combines theory and practice in medical education research. The authors represent the who’s who of medical education research, and their wisdom and insights will help guide novice and experienced researchers alike.” —David M. Irby, Professor Emeritus of Medicine, University of California, San Francisco, USA “Research in health professions education is maturing. This is clearly evidenced by the second edition of Researching Medical Education. In 30 chapters this book takes you on an exciting voyage on research theories and research methodologies. This book is a comprehensive resource for anyone engaging in research in health professions education.” — Cees van der Vleuten, former Director of the School of Health Professions Education, Maastricht University, The Netherlands
