The Medical Executive Committee Handbook

The Medical Executive Committee Handbook

Author: Mary J. Hoppa

Publisher: Opus Communications

Published: 2007

Total Pages: 0

ISBN-13: 9781578399611

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This handbook will help physician leaders understand the role of the medical executive committee (MEC) in quality improvement, peer review, and credentialing and privileging. It provides information on the latest standards from The Joint Commission and serves as a guide for navigating the relationship between MEC members and the governing board and medical staff. Emphasis is on a physician performance improvement approach, with chapters on the MEC's role in appointing excellent physicians and measuring and managing performance. There is also material on governance, administration, communication, and leadership. Quizzes, checklists, and sample forms are included. Hoppa is a family physician and physician consultant. There is no subject index.


Book Synopsis The Medical Executive Committee Handbook by : Mary J. Hoppa

Download or read book The Medical Executive Committee Handbook written by Mary J. Hoppa and published by Opus Communications. This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook will help physician leaders understand the role of the medical executive committee (MEC) in quality improvement, peer review, and credentialing and privileging. It provides information on the latest standards from The Joint Commission and serves as a guide for navigating the relationship between MEC members and the governing board and medical staff. Emphasis is on a physician performance improvement approach, with chapters on the MEC's role in appointing excellent physicians and measuring and managing performance. There is also material on governance, administration, communication, and leadership. Quizzes, checklists, and sample forms are included. Hoppa is a family physician and physician consultant. There is no subject index.


Medical Executive Committee

Medical Executive Committee

Author: Richard A. Sheff

Publisher: Hcpro, a Division of Simplify Compliance

Published: 2012

Total Pages: 0

ISBN-13: 9781601469472

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Get the knowledge needed to serve as an effective Medical Executive Committee Member and fulfill the role well. The MEC Essentials Handbook breaks down the medical executive committee role to facilitate understanding of the responsibilities and strategies for being an exemplary committee member. Oftentimes physicians end up in a leadership position without really knowing what the job entails and what they are meant to accomplish. This handbook can be used as a comprehensive guide for physician leaders throughout their appointment, providing them with the necessary skills and knowledge they may not have received as part of their medical school training and residency. Plus, to make staff training easy, this handbook includes a customizable PowerPoint(R) presentation highlighting key takeaways covered in the handbook. Benefits of The MEC Essentials Handbook: Earn CE and certification credits Assess, document, and comply with The Joint Commission's core competencies Verify the competence of advance practice professionals and allied health professionals Understand the role of physician leaders in focused professional practice evaluation (FPPE), ongoing professional practice evaluation (OPPE), and peer review Overcome challenges presented by low- and no-volume providers and legal issues such as negligent credentialing Avoid costly, time-consuming fair hearings Oversee professional conduct and confront disruptive behavior What's inside: Compare and contrast the roles and responsibilities of the medical staff, management, and board Describe the dimensions of physician performance Explain the role of MEC as oversight for the credentialing and privileging committee Explain the role of MEC as oversight for the peer review, quality, and patient safety committees Describe the MEC's role in overseeing disruptive physician behavior, according to the law and Joint Commission standards Identify the seven factors of successful medical staff development planning Derive strategies to streamline MEC meetings Table of Contents Chapter 1: Roles and responsibilities of the medical staff, management, and board Chapter 2: The Power of the Pyramid: How to achieve great physician performance Chapter 3: The MEC's role in credentialing and privileging Chapter 4: The MEC's role in peer review, quality, and patient safety Chapter 5: The MEC's role in managing professional conduct Chapter 6: The MEC's role in strategic collaboration with the hospital Chapter 7: Effective MEC meetings


Book Synopsis Medical Executive Committee by : Richard A. Sheff

Download or read book Medical Executive Committee written by Richard A. Sheff and published by Hcpro, a Division of Simplify Compliance. This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get the knowledge needed to serve as an effective Medical Executive Committee Member and fulfill the role well. The MEC Essentials Handbook breaks down the medical executive committee role to facilitate understanding of the responsibilities and strategies for being an exemplary committee member. Oftentimes physicians end up in a leadership position without really knowing what the job entails and what they are meant to accomplish. This handbook can be used as a comprehensive guide for physician leaders throughout their appointment, providing them with the necessary skills and knowledge they may not have received as part of their medical school training and residency. Plus, to make staff training easy, this handbook includes a customizable PowerPoint(R) presentation highlighting key takeaways covered in the handbook. Benefits of The MEC Essentials Handbook: Earn CE and certification credits Assess, document, and comply with The Joint Commission's core competencies Verify the competence of advance practice professionals and allied health professionals Understand the role of physician leaders in focused professional practice evaluation (FPPE), ongoing professional practice evaluation (OPPE), and peer review Overcome challenges presented by low- and no-volume providers and legal issues such as negligent credentialing Avoid costly, time-consuming fair hearings Oversee professional conduct and confront disruptive behavior What's inside: Compare and contrast the roles and responsibilities of the medical staff, management, and board Describe the dimensions of physician performance Explain the role of MEC as oversight for the credentialing and privileging committee Explain the role of MEC as oversight for the peer review, quality, and patient safety committees Describe the MEC's role in overseeing disruptive physician behavior, according to the law and Joint Commission standards Identify the seven factors of successful medical staff development planning Derive strategies to streamline MEC meetings Table of Contents Chapter 1: Roles and responsibilities of the medical staff, management, and board Chapter 2: The Power of the Pyramid: How to achieve great physician performance Chapter 3: The MEC's role in credentialing and privileging Chapter 4: The MEC's role in peer review, quality, and patient safety Chapter 5: The MEC's role in managing professional conduct Chapter 6: The MEC's role in strategic collaboration with the hospital Chapter 7: Effective MEC meetings


The Medical Executive Committee Manual

The Medical Executive Committee Manual

Author: William F. Mills

Publisher: Hcpro, a Division of Simplify Compliance

Published: 2013-10-10

Total Pages: 0

ISBN-13: 9781615692583

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The Medical Executive Committee ManualMary J. Hoppa; William F. Mills Your resource to build and support an effective medical executive committee Physician leaders are pressed for time. Give them the knowledge and tools to confidently and effectively carry out their MEC responsibilities and comply with accreditors' standards. This book will help MEC members understand their role in important medical staff functions, such as credentialing and privileging; competence assessment and peer review; physician contracts and alignment; and quality and patient safety. This book also helps MEC members understand their relationship to the medical staff, other committees, administrators, and the governing board. Benefits This book will serve as a guide and reference manual for how the MEC can effectively and efficiently carry out its duties, including: Methods for providing leadership that is fair, honest, and consistent Maximizing members' leadership skills and minimizing time spent in meetings The MEC's role in OPPE, FPPE, and peer review The MEC's role in physician contracting, physician-hospital alignment, and hospital strategies Communicating with the governing board and hospital administrators View the Table of Contents Chapter 1: Roles and Responsibilities of the Medical Staff, Management, and BoardQuality and Safety Board Responsibilities Organizational Charts Medical Staff Responsibilities Management Responsibilities Understanding Influence Chapter 2: The Power of the Pyramid: How to Achieve Great Physician Performance Appoint Excellent Physicians Set, Communicate, and Achieve Buy-In to Expectations Measure Performance Against Expectations Provide Periodic Feedback Manage Poor Performance Take Corrective Action Chapter 3: Appoint Excellent Physicians Guiding Principles Chapter 4: Set, Communicate, and Achieve Buy-In to Expectations How to Develop Great Expectations Sample Performance Expectations Chapter 5: Measure Performance Against Expectations Peer Review Special Circumstances in Peer Review Chapter 6: Provide Periodic Feedback Ten-Step Process for Creating Physician Performance Reports Gaining Physician Buy-In to Reports Chapter 7: Manage Poor Performance Chapter 8: Take Corrective Action Chapter 9: Medical Staff Bylaws and Rules and Regulations: The MEC's Role Composition of the MEC Attendance Requirements Code of Conduct Confidentiality Conflicts of Interest The "Minority Report" Implementing Change Bylaws, Rules and Regulations, Policies and Procedures Chapter 10: Medical Staff Functions: The MEC's Role Regulatory Requirements Medical Staff Functions Information Flow Chapter 11: Credentialing and Privileging: The MEC's Role Are Credentialing and Privileging the Same? Four-Step Process Expedited Credentialing Policy in Action Essential Credentialing and Privileging Policies Chapter 12: Peer Review, Quality, and Patient Safety: The MEC's Role Terms to Know Peer Review Managing Loose vs. Managing Tight Managing System Performance Four Components of Patient Safety Organizational Performance Improvement What the MEC Can Do Chapter 13: FPPE and OPPE: The MEC's Role What Is FPPE? What Is OPPE? The Six Core Competencies Performance Improvement Plan Oversight Chapter 14: Managing Professional Conduct: The MEC's Role Protecting a Culture of Safety Medical Staff Code of Conduct Policy Legal and Regulatory Obligation to Address Conduct Issues Performance Pyramid to Address Conduct Chapter 15: Physician Contracts: The MEC's Role Clinical Services Contracts Quality Oversight Annual Contract Review Chapter 16: Strategic Collaboration With the Hospital: The MEC's Role The Right Number The Right Type of Physician The Right Quality The Right Relationship to the Hospital The Right Medical Staff Culture The Right Structure and Processes The Right Leadership Chapter 17: Physician and Hospital Alignment: The MEC's Role What Is Alignment? Physician and Hospital Success Clinical Integration Economic Integration Cultural Integration Chapter 18: Physician Leadership Identify Potential Leaders Recruit Leaders Develop and Educate Leaders Reward Leaders Apply the Pyramid Am I a Leader? Chapter 19: Physician Leadership Tool Kit Communication Influence Managing Personalities Polarity Management Chapter 20: Effective MEC Meetings Assess Physician Leaders' Management Style Planning Effective Meetings Developing the Agenda Running Effective Meetings Encouraging Cooperation of Meeting Participants Decision Making Guidelines for Physician Leaders Chapter 21: Your Turn: Implement and Improve Final Thoughts Your Turn


Book Synopsis The Medical Executive Committee Manual by : William F. Mills

Download or read book The Medical Executive Committee Manual written by William F. Mills and published by Hcpro, a Division of Simplify Compliance. This book was released on 2013-10-10 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Medical Executive Committee ManualMary J. Hoppa; William F. Mills Your resource to build and support an effective medical executive committee Physician leaders are pressed for time. Give them the knowledge and tools to confidently and effectively carry out their MEC responsibilities and comply with accreditors' standards. This book will help MEC members understand their role in important medical staff functions, such as credentialing and privileging; competence assessment and peer review; physician contracts and alignment; and quality and patient safety. This book also helps MEC members understand their relationship to the medical staff, other committees, administrators, and the governing board. Benefits This book will serve as a guide and reference manual for how the MEC can effectively and efficiently carry out its duties, including: Methods for providing leadership that is fair, honest, and consistent Maximizing members' leadership skills and minimizing time spent in meetings The MEC's role in OPPE, FPPE, and peer review The MEC's role in physician contracting, physician-hospital alignment, and hospital strategies Communicating with the governing board and hospital administrators View the Table of Contents Chapter 1: Roles and Responsibilities of the Medical Staff, Management, and BoardQuality and Safety Board Responsibilities Organizational Charts Medical Staff Responsibilities Management Responsibilities Understanding Influence Chapter 2: The Power of the Pyramid: How to Achieve Great Physician Performance Appoint Excellent Physicians Set, Communicate, and Achieve Buy-In to Expectations Measure Performance Against Expectations Provide Periodic Feedback Manage Poor Performance Take Corrective Action Chapter 3: Appoint Excellent Physicians Guiding Principles Chapter 4: Set, Communicate, and Achieve Buy-In to Expectations How to Develop Great Expectations Sample Performance Expectations Chapter 5: Measure Performance Against Expectations Peer Review Special Circumstances in Peer Review Chapter 6: Provide Periodic Feedback Ten-Step Process for Creating Physician Performance Reports Gaining Physician Buy-In to Reports Chapter 7: Manage Poor Performance Chapter 8: Take Corrective Action Chapter 9: Medical Staff Bylaws and Rules and Regulations: The MEC's Role Composition of the MEC Attendance Requirements Code of Conduct Confidentiality Conflicts of Interest The "Minority Report" Implementing Change Bylaws, Rules and Regulations, Policies and Procedures Chapter 10: Medical Staff Functions: The MEC's Role Regulatory Requirements Medical Staff Functions Information Flow Chapter 11: Credentialing and Privileging: The MEC's Role Are Credentialing and Privileging the Same? Four-Step Process Expedited Credentialing Policy in Action Essential Credentialing and Privileging Policies Chapter 12: Peer Review, Quality, and Patient Safety: The MEC's Role Terms to Know Peer Review Managing Loose vs. Managing Tight Managing System Performance Four Components of Patient Safety Organizational Performance Improvement What the MEC Can Do Chapter 13: FPPE and OPPE: The MEC's Role What Is FPPE? What Is OPPE? The Six Core Competencies Performance Improvement Plan Oversight Chapter 14: Managing Professional Conduct: The MEC's Role Protecting a Culture of Safety Medical Staff Code of Conduct Policy Legal and Regulatory Obligation to Address Conduct Issues Performance Pyramid to Address Conduct Chapter 15: Physician Contracts: The MEC's Role Clinical Services Contracts Quality Oversight Annual Contract Review Chapter 16: Strategic Collaboration With the Hospital: The MEC's Role The Right Number The Right Type of Physician The Right Quality The Right Relationship to the Hospital The Right Medical Staff Culture The Right Structure and Processes The Right Leadership Chapter 17: Physician and Hospital Alignment: The MEC's Role What Is Alignment? Physician and Hospital Success Clinical Integration Economic Integration Cultural Integration Chapter 18: Physician Leadership Identify Potential Leaders Recruit Leaders Develop and Educate Leaders Reward Leaders Apply the Pyramid Am I a Leader? Chapter 19: Physician Leadership Tool Kit Communication Influence Managing Personalities Polarity Management Chapter 20: Effective MEC Meetings Assess Physician Leaders' Management Style Planning Effective Meetings Developing the Agenda Running Effective Meetings Encouraging Cooperation of Meeting Participants Decision Making Guidelines for Physician Leaders Chapter 21: Your Turn: Implement and Improve Final Thoughts Your Turn


The Medical Staff Services Handbook

The Medical Staff Services Handbook

Author: Cindy Gassiot

Publisher: Jones & Bartlett Learning

Published: 2011-08-24

Total Pages: 523

ISBN-13: 0763784419

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Rev. ed. of: The medical staff services handbook / [edited by] Cindy A. Gassiot, Vicki L. Searcy, Christina W. Giles. c2007.


Book Synopsis The Medical Staff Services Handbook by : Cindy Gassiot

Download or read book The Medical Staff Services Handbook written by Cindy Gassiot and published by Jones & Bartlett Learning. This book was released on 2011-08-24 with total page 523 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rev. ed. of: The medical staff services handbook / [edited by] Cindy A. Gassiot, Vicki L. Searcy, Christina W. Giles. c2007.


The Medical Staff Handbook

The Medical Staff Handbook

Author:

Publisher: Joint Commission Resources

Published: 2011-07

Total Pages: 236

ISBN-13: 1599405458

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The Medical Staff Handbook is the completely updated edition that provides an in-depth explanation of Joint Commission standards that address all medical staff issues, including the recently revised MS.01.01.01 standard. This reliable one-stop resource provides information on the credentialing, privileging, and appointment processes for hospital practitioners. The Medical Staff Handbook also includes the following: * An appendix with all Joint Commission Medical Staff standards, rationale, elements of performance, and scoring information * Complete coverage of medical staff bylaws and other areas affected by the revised MS.01.01.01 standard * Thorough interpretation of all Joint Commission standards related to the medical staff * Tips for developing new medical staff processes and improving existing processes for appointment and reappointment * Sample documents, practical strategies, and detailed examples to help readers understand and comply with the Medical Staff standards


Book Synopsis The Medical Staff Handbook by :

Download or read book The Medical Staff Handbook written by and published by Joint Commission Resources. This book was released on 2011-07 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Medical Staff Handbook is the completely updated edition that provides an in-depth explanation of Joint Commission standards that address all medical staff issues, including the recently revised MS.01.01.01 standard. This reliable one-stop resource provides information on the credentialing, privileging, and appointment processes for hospital practitioners. The Medical Staff Handbook also includes the following: * An appendix with all Joint Commission Medical Staff standards, rationale, elements of performance, and scoring information * Complete coverage of medical staff bylaws and other areas affected by the revised MS.01.01.01 standard * Thorough interpretation of all Joint Commission standards related to the medical staff * Tips for developing new medical staff processes and improving existing processes for appointment and reappointment * Sample documents, practical strategies, and detailed examples to help readers understand and comply with the Medical Staff standards


The Credentialing Coordinator's Handbook

The Credentialing Coordinator's Handbook

Author: Anne Roberts

Publisher: HC Pro, Inc.

Published: 2007

Total Pages: 239

ISBN-13: 1601460554

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Book Synopsis The Credentialing Coordinator's Handbook by : Anne Roberts

Download or read book The Credentialing Coordinator's Handbook written by Anne Roberts and published by HC Pro, Inc.. This book was released on 2007 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt:


Manual of Healthcare Leadership - Essential Strategies for Physician and Administrative Leaders

Manual of Healthcare Leadership - Essential Strategies for Physician and Administrative Leaders

Author: Donald Lombardi

Publisher: McGraw Hill Professional

Published: 2014-03-22

Total Pages: 385

ISBN-13: 0071794859

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How physician executives and managers can become outstanding leaders in times of rapid change Written by authors who have more than sixty years of combined experience in healthcare, physician, and organizational leadership, this groundbreaking book is an innovative blueprint for overcoming the complex changes and challenges faced by leaders in today's healthcare environment. Rather than being a theoretic work, The Manual of Healthcare Leadership is intended to be a relevant, practical, and real-world guide that addresses the myriad organizational, regulatory, budgetary, legal, staffing, educational, political, and social issues facing leaders in the healthcare industry. One of the primary goals of this book is to enable readers to maximize the performance of each staff member in the interest of collectively providing peerless healthcare to their service community. The strategies offered throughout the text include the "why, what, and how" necessary to solve specific problems and challenges encountered by healthcare managers and leaders. Instruction is provided not only with text, but with diagrams and other resources specifically designed to demonstrate sequential thinking and the progressive application of solutions. With this book in hand, healthcare leaders will be able to confidently select, train, guide, and assess their staff. They will also be able to negotiate, plan, resolve problems, manage change and crisis, and handle the thousand and one other challenges that come their way on a daily basis.


Book Synopsis Manual of Healthcare Leadership - Essential Strategies for Physician and Administrative Leaders by : Donald Lombardi

Download or read book Manual of Healthcare Leadership - Essential Strategies for Physician and Administrative Leaders written by Donald Lombardi and published by McGraw Hill Professional. This book was released on 2014-03-22 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: How physician executives and managers can become outstanding leaders in times of rapid change Written by authors who have more than sixty years of combined experience in healthcare, physician, and organizational leadership, this groundbreaking book is an innovative blueprint for overcoming the complex changes and challenges faced by leaders in today's healthcare environment. Rather than being a theoretic work, The Manual of Healthcare Leadership is intended to be a relevant, practical, and real-world guide that addresses the myriad organizational, regulatory, budgetary, legal, staffing, educational, political, and social issues facing leaders in the healthcare industry. One of the primary goals of this book is to enable readers to maximize the performance of each staff member in the interest of collectively providing peerless healthcare to their service community. The strategies offered throughout the text include the "why, what, and how" necessary to solve specific problems and challenges encountered by healthcare managers and leaders. Instruction is provided not only with text, but with diagrams and other resources specifically designed to demonstrate sequential thinking and the progressive application of solutions. With this book in hand, healthcare leaders will be able to confidently select, train, guide, and assess their staff. They will also be able to negotiate, plan, resolve problems, manage change and crisis, and handle the thousand and one other challenges that come their way on a daily basis.


BCHS Governing Board Handbook

BCHS Governing Board Handbook

Author:

Publisher:

Published: 1982

Total Pages: 56

ISBN-13:

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Book Synopsis BCHS Governing Board Handbook by :

Download or read book BCHS Governing Board Handbook written by and published by . This book was released on 1982 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt:


US Army Physician Assistant Handbook

US Army Physician Assistant Handbook

Author:

Publisher:

Published: 2018-02

Total Pages: 460

ISBN-13: 9780160789755

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Book Synopsis US Army Physician Assistant Handbook by :

Download or read book US Army Physician Assistant Handbook written by and published by . This book was released on 2018-02 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt:


Department Chair Essentials Handbook

Department Chair Essentials Handbook

Author: Richard A. Sheff

Publisher:

Published: 2012-08-30

Total Pages: 0

ISBN-13: 9781601469465

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Get the knowledge needed to serve as an effective Department Chair and fulfill the role well. The Department Chair Essentials Handbook offers valuable insight into the role of the Department Chair and provides expert guidance for fulfilling your responsibilities. Whether you are newly assuming this role or have been in it for a while, this handbook can help you reach a deeper understanding of your duties. Get the information, knowledge and skills you need to excel at this critical role and bring your collaboration and strategic planning to the next level. Plus, to make staff training easy, this handbook includes a customizable PowerPoint(R) presentation highlighting key takeaways covered in the handbook. Benefits of Department Chair Essentials Handbook: Earn CE and certification credits Assess, document, and comply with The Joint Commission's core competencies Verify the competence of advance practice professionals and allied health professionals Understand the role of physician leaders in focused professional practice evaluation (FPPE), ongoing professional practice evaluation (OPPE), and peer review Overcome challenges presented by low- and no-volume providers and legal issues such as negligent credentialing Avoid costly, time-consuming fair hearings Oversee professional conduct and confront disruptive behavior What's inside: Describe the relationship of the board, administration, and medical staff Describe the dimensions of physician performance Define the department chair's role in credentialing and privileging in relation to the MEC and credentials and peer review committees Explain the department chair's role in OPPE and FPPE State steps to balance department chair's role and interests that he or she represents Describe the department chair's role in managing disruptive physician behavior Derive strategies to streamline department meetings Table of Contents Chapter 1: Roles and responsibilities of the department chair Chapter 2: The Power of the Pyramid: How to achieve great practitioner performance Chapter 3: The department chair's role in credentialing and privileging Chapter 4: The department chair's role in peer review, quality, and patient safety Chapter 5: The department chair's role in strategic planning and collaboration Chapter 6: The department chair's role in managing poor performance and unprofessional conduct


Book Synopsis Department Chair Essentials Handbook by : Richard A. Sheff

Download or read book Department Chair Essentials Handbook written by Richard A. Sheff and published by . This book was released on 2012-08-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get the knowledge needed to serve as an effective Department Chair and fulfill the role well. The Department Chair Essentials Handbook offers valuable insight into the role of the Department Chair and provides expert guidance for fulfilling your responsibilities. Whether you are newly assuming this role or have been in it for a while, this handbook can help you reach a deeper understanding of your duties. Get the information, knowledge and skills you need to excel at this critical role and bring your collaboration and strategic planning to the next level. Plus, to make staff training easy, this handbook includes a customizable PowerPoint(R) presentation highlighting key takeaways covered in the handbook. Benefits of Department Chair Essentials Handbook: Earn CE and certification credits Assess, document, and comply with The Joint Commission's core competencies Verify the competence of advance practice professionals and allied health professionals Understand the role of physician leaders in focused professional practice evaluation (FPPE), ongoing professional practice evaluation (OPPE), and peer review Overcome challenges presented by low- and no-volume providers and legal issues such as negligent credentialing Avoid costly, time-consuming fair hearings Oversee professional conduct and confront disruptive behavior What's inside: Describe the relationship of the board, administration, and medical staff Describe the dimensions of physician performance Define the department chair's role in credentialing and privileging in relation to the MEC and credentials and peer review committees Explain the department chair's role in OPPE and FPPE State steps to balance department chair's role and interests that he or she represents Describe the department chair's role in managing disruptive physician behavior Derive strategies to streamline department meetings Table of Contents Chapter 1: Roles and responsibilities of the department chair Chapter 2: The Power of the Pyramid: How to achieve great practitioner performance Chapter 3: The department chair's role in credentialing and privileging Chapter 4: The department chair's role in peer review, quality, and patient safety Chapter 5: The department chair's role in strategic planning and collaboration Chapter 6: The department chair's role in managing poor performance and unprofessional conduct