The Power of Ideas to Transform Healthcare

The Power of Ideas to Transform Healthcare

Author: Steve Hoeft

Publisher: CRC Press

Published: 2017-07-27

Total Pages: 422

ISBN-13: 1498707416

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Many companies conduct Lean training and projects, but few have tapped the wealth of ideas in the minds of their staff like Baylor Scott and White Health. This book documents the path Steve Hoeft and Robert Pryor created at Baylor Scott and White Health and shares what worked as well as what didn t illustrating over seven years of successes and fai


Book Synopsis The Power of Ideas to Transform Healthcare by : Steve Hoeft

Download or read book The Power of Ideas to Transform Healthcare written by Steve Hoeft and published by CRC Press. This book was released on 2017-07-27 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many companies conduct Lean training and projects, but few have tapped the wealth of ideas in the minds of their staff like Baylor Scott and White Health. This book documents the path Steve Hoeft and Robert Pryor created at Baylor Scott and White Health and shares what worked as well as what didn t illustrating over seven years of successes and fai


We Can Fix Healthcare in America

We Can Fix Healthcare in America

Author: Stephen K Klasko, M.D., MBA

Publisher: Mary Ann Liebert

Published: 2016-06-01

Total Pages:

ISBN-13: 9781934854426

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Book Synopsis We Can Fix Healthcare in America by : Stephen K Klasko, M.D., MBA

Download or read book We Can Fix Healthcare in America written by Stephen K Klasko, M.D., MBA and published by Mary Ann Liebert. This book was released on 2016-06-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:


Innovation the Cleveland Clinic Way: Powering Transformation by Putting Ideas to Work

Innovation the Cleveland Clinic Way: Powering Transformation by Putting Ideas to Work

Author: Thomas J. Graham

Publisher: McGraw Hill Professional

Published: 2016-01-08

Total Pages: 288

ISBN-13: 1259582965

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Unlock the secret to groundbreaking innovation with this game-changing guide Innovation means putting ideas to work. It is a discipline that can be learned, practiced, and leveraged to propel meaningful transformation and sustainable success, and it is proving to be the margin of difference in the largest concentrated sector of our economy: healthcare. This is where the stakes may be highest because the transcendent ideas that come from the patient bedside or laboratory bench don’t just translate to a bottom line, they improve and extend human life. Since its inception in 1921, Cleveland Clinic has been at the forefront of life-saving innovations in healthcare, pioneering a new model of care, advancing surgical techniques, and developing cutting-edge medical technologies. It has revolutionized the industry with a proven and tested working model for mission-driven, results-oriented success—one that is applicable to industries beyond healthcare. In Innovation the Cleveland Clinic Way, Thomas J. Graham, MD, describes the Clinic’s unique approach. Learn: • How to align the innovation strategy with your organization’s mission • How to identify your organization’s innovation assets and put them to work • How to foster collaboration within and across teams to spark creative ideation • The process of taking “napkin ideas” through successful commercialization • The most common innovation pitfalls and how to avoid and address them • Cleveland Clinic’s 10 commandments of innovation and the six degrees of innovation Packed with enterprising solutions and inspiring examples, this practical guide will equip any individual or institution seeking to affect purposeful transformation. Use these best practices to put ideas to work and turn yours into a high-innovation organization. Thomas J. Graham, MD, is the Chief Innovation Officer of Cleveland Clinic and Vice Chairman of Orthopedic Surgery. A prolific inventor with nearly 50 worldwide patents and a serial entrepreneur, he is a renowned orthopaedic surgeon whose practice is the premier destination for the care of the professional athlete’s hand and wrist. He is regularly recognized as one of “America’s Best Doctors.”


Book Synopsis Innovation the Cleveland Clinic Way: Powering Transformation by Putting Ideas to Work by : Thomas J. Graham

Download or read book Innovation the Cleveland Clinic Way: Powering Transformation by Putting Ideas to Work written by Thomas J. Graham and published by McGraw Hill Professional. This book was released on 2016-01-08 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unlock the secret to groundbreaking innovation with this game-changing guide Innovation means putting ideas to work. It is a discipline that can be learned, practiced, and leveraged to propel meaningful transformation and sustainable success, and it is proving to be the margin of difference in the largest concentrated sector of our economy: healthcare. This is where the stakes may be highest because the transcendent ideas that come from the patient bedside or laboratory bench don’t just translate to a bottom line, they improve and extend human life. Since its inception in 1921, Cleveland Clinic has been at the forefront of life-saving innovations in healthcare, pioneering a new model of care, advancing surgical techniques, and developing cutting-edge medical technologies. It has revolutionized the industry with a proven and tested working model for mission-driven, results-oriented success—one that is applicable to industries beyond healthcare. In Innovation the Cleveland Clinic Way, Thomas J. Graham, MD, describes the Clinic’s unique approach. Learn: • How to align the innovation strategy with your organization’s mission • How to identify your organization’s innovation assets and put them to work • How to foster collaboration within and across teams to spark creative ideation • The process of taking “napkin ideas” through successful commercialization • The most common innovation pitfalls and how to avoid and address them • Cleveland Clinic’s 10 commandments of innovation and the six degrees of innovation Packed with enterprising solutions and inspiring examples, this practical guide will equip any individual or institution seeking to affect purposeful transformation. Use these best practices to put ideas to work and turn yours into a high-innovation organization. Thomas J. Graham, MD, is the Chief Innovation Officer of Cleveland Clinic and Vice Chairman of Orthopedic Surgery. A prolific inventor with nearly 50 worldwide patents and a serial entrepreneur, he is a renowned orthopaedic surgeon whose practice is the premier destination for the care of the professional athlete’s hand and wrist. He is regularly recognized as one of “America’s Best Doctors.”


McLaughlin & Kaluzny's Continuous Quality Improvement in Health Care

McLaughlin & Kaluzny's Continuous Quality Improvement in Health Care

Author: Julie K. Johnson

Publisher: Jones & Bartlett Learning

Published: 2018-10-08

Total Pages: 650

ISBN-13: 1284180476

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Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management (TQM) and Continuous Quality Improvement (CQI), the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. Significantly revised throughout, the Fifth Edition offers a greater focus on application techniques, and features 14 chapters in lieu of the prior edition's 20 chapters, making it an even more effective teaching tool. New chapters have been incorporated on Implementation Science (3), Lean Six Sigma (6), and Classification and the Reduction of Medical Errors (10).


Book Synopsis McLaughlin & Kaluzny's Continuous Quality Improvement in Health Care by : Julie K. Johnson

Download or read book McLaughlin & Kaluzny's Continuous Quality Improvement in Health Care written by Julie K. Johnson and published by Jones & Bartlett Learning. This book was released on 2018-10-08 with total page 650 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management (TQM) and Continuous Quality Improvement (CQI), the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. Significantly revised throughout, the Fifth Edition offers a greater focus on application techniques, and features 14 chapters in lieu of the prior edition's 20 chapters, making it an even more effective teaching tool. New chapters have been incorporated on Implementation Science (3), Lean Six Sigma (6), and Classification and the Reduction of Medical Errors (10).


Lean Hospitals

Lean Hospitals

Author: Mark Graban

Publisher: CRC Press

Published: 2018-10-08

Total Pages: 324

ISBN-13: 131535201X

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Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line. This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization. The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book. Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive’s Guide to Healthcare Kaizen.


Book Synopsis Lean Hospitals by : Mark Graban

Download or read book Lean Hospitals written by Mark Graban and published by CRC Press. This book was released on 2018-10-08 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line. This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization. The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book. Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive’s Guide to Healthcare Kaizen.


Leading Systems Change in Public Health

Leading Systems Change in Public Health

Author: Kristina Y. Risley, DrPH, CPCC

Publisher: Springer Publishing Company

Published: 2021-12-04

Total Pages: 307

ISBN-13: 0826145094

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“The authors bring a passion for social justice, equity, and inclusivity to the dialogue about changing the unjust systems that create disparate population health outcomes.” ©Doody’s Review Service, 2022, Suzan C Ulrich, Dr.PH, MSN, MN, RN, CNM, FACNM (Resurrection University) Leading Systems Change in Public Health: A Field Guide for Practitioners is the first resource written by public health professionals for public health professionals on how to improve public health by utilizing a systems change lens. Edited by leaders from the de Beaumont Foundation and the University of Illinois Chicago School of Public Health with chapters written by a diverse array of public health leaders, the book provides an evidence-based framework with practical strategies, processes, and tools for enacting meaningful change. Complete with engaging stories and tips to illustrate concepts in action, this book is the essential guide for current and future public health leaders working within and across individual, interpersonal, organizational, cross-sector, and community levels. The book addresses subjects such as change leadership, health equity, racial justice, power sharing, and readiness for change. It addresses best practices for enacting change at different levels, including at the personal, interpersonal, organizational, and team or cross-sector level, while describing the factors, the processes, skills, and tools required for leading complex change. It not only covers the process of leading systems change but also the importance of community organizing and coalition building, identifying a shared understanding of the problem, how to leverage the lessons of implementation science, and how to understand the relationship between sustainability and public health. Practical examples and stories highlight challenges and opportunities, systems change in action, and the importance of crisis leadership – including lessons learned from the COVID-19 pandemic. Key Features: Enables practitioners to improve public health by utilizing a systems change approach Applies systems change strategies to help discover solutions for improved community health equity and racial justice Integrates practical public health examples and stories from innovative leaders in the field Includes tools for how to implement internal processes that generate creative and effective system change leadership


Book Synopsis Leading Systems Change in Public Health by : Kristina Y. Risley, DrPH, CPCC

Download or read book Leading Systems Change in Public Health written by Kristina Y. Risley, DrPH, CPCC and published by Springer Publishing Company. This book was released on 2021-12-04 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: “The authors bring a passion for social justice, equity, and inclusivity to the dialogue about changing the unjust systems that create disparate population health outcomes.” ©Doody’s Review Service, 2022, Suzan C Ulrich, Dr.PH, MSN, MN, RN, CNM, FACNM (Resurrection University) Leading Systems Change in Public Health: A Field Guide for Practitioners is the first resource written by public health professionals for public health professionals on how to improve public health by utilizing a systems change lens. Edited by leaders from the de Beaumont Foundation and the University of Illinois Chicago School of Public Health with chapters written by a diverse array of public health leaders, the book provides an evidence-based framework with practical strategies, processes, and tools for enacting meaningful change. Complete with engaging stories and tips to illustrate concepts in action, this book is the essential guide for current and future public health leaders working within and across individual, interpersonal, organizational, cross-sector, and community levels. The book addresses subjects such as change leadership, health equity, racial justice, power sharing, and readiness for change. It addresses best practices for enacting change at different levels, including at the personal, interpersonal, organizational, and team or cross-sector level, while describing the factors, the processes, skills, and tools required for leading complex change. It not only covers the process of leading systems change but also the importance of community organizing and coalition building, identifying a shared understanding of the problem, how to leverage the lessons of implementation science, and how to understand the relationship between sustainability and public health. Practical examples and stories highlight challenges and opportunities, systems change in action, and the importance of crisis leadership – including lessons learned from the COVID-19 pandemic. Key Features: Enables practitioners to improve public health by utilizing a systems change approach Applies systems change strategies to help discover solutions for improved community health equity and racial justice Integrates practical public health examples and stories from innovative leaders in the field Includes tools for how to implement internal processes that generate creative and effective system change leadership


Building Lean, Building BIM

Building Lean, Building BIM

Author: Rafael Sacks

Publisher: Routledge

Published: 2017-12-06

Total Pages: 582

ISBN-13: 1315300494

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Building Lean, Building BIM is the essential guide for any construction company that wants to implement Lean Construction and Building Information Modelling (BIM) to gain a strategic edge over their competition. The first of its kind, the book outlines the principles of Lean, the functionality of BIM, and the interactions between the two, illustrating them through the story of how Tidhar Construction has implemented Lean Construction and BIM in a concerted effort over four years. Tidhar is a small-to-medium-sized construction company that pioneered a way of working that gave it a profit margin unheard of in its market. The company's story serves as a case study for explanation of the various facets of Lean Construction and BIM. Each chapter defines a principle of Lean and/or BIM, describes the achievements and failures in Tidhar's implementation based on the experiences of the key people involved, and reviews the relevant background and theory. The implementation at Tidhar has not been a pure success, but by examining their motives alongside their achievements and failures, readers will learn about what pitfalls and pinnacles to expect. A number of chapters also compare the experience of Tidhar with those of other companies who are leaders in their fields, such as Skanska and DPR. This book is highly relevant and useful to a wide range of readers from the construction industry, especially those who are frustrated with the inefficiencies in their companies and construction projects. It is also essential reading for Lean and BIM enthusiasts, researchers and students from a variety of industries and backgrounds.


Book Synopsis Building Lean, Building BIM by : Rafael Sacks

Download or read book Building Lean, Building BIM written by Rafael Sacks and published by Routledge. This book was released on 2017-12-06 with total page 582 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building Lean, Building BIM is the essential guide for any construction company that wants to implement Lean Construction and Building Information Modelling (BIM) to gain a strategic edge over their competition. The first of its kind, the book outlines the principles of Lean, the functionality of BIM, and the interactions between the two, illustrating them through the story of how Tidhar Construction has implemented Lean Construction and BIM in a concerted effort over four years. Tidhar is a small-to-medium-sized construction company that pioneered a way of working that gave it a profit margin unheard of in its market. The company's story serves as a case study for explanation of the various facets of Lean Construction and BIM. Each chapter defines a principle of Lean and/or BIM, describes the achievements and failures in Tidhar's implementation based on the experiences of the key people involved, and reviews the relevant background and theory. The implementation at Tidhar has not been a pure success, but by examining their motives alongside their achievements and failures, readers will learn about what pitfalls and pinnacles to expect. A number of chapters also compare the experience of Tidhar with those of other companies who are leaders in their fields, such as Skanska and DPR. This book is highly relevant and useful to a wide range of readers from the construction industry, especially those who are frustrated with the inefficiencies in their companies and construction projects. It is also essential reading for Lean and BIM enthusiasts, researchers and students from a variety of industries and backgrounds.


Transforming Healthcare with Qualitative Research

Transforming Healthcare with Qualitative Research

Author: Frances Rapport

Publisher: Routledge Studies in Research Methods for Health and Social Welfare

Published: 2023-05-31

Total Pages: 0

ISBN-13: 9780367557751

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Drawing on the knowledge and experiences of world-renowned scientists and healthcare professionals, this important book brings together academic, medical and health systems accounts of the impact of applying qualitative research methods to transform healthcare behaviours, systems and services. It demonstrates the translation of tried-and-tested and new interventions into high-quality care delivery, improved patient pathways, and enhanced systems management. It melds social theory, health systems analysis and research methods to address real-life healthcare issues in a rich and realistic fashion. The systems and services examined include those affecting patient care and patient and professional wellbeing, and the roles and responsibilities of people providing and receiving care. Some chapters delve deeply into the human psyche, examining the very private face of health and illness. Others concentrate on public health and how people's needs can be met through health promotion and new investments. From real-time case studies to narratives on illness to theories of change, there is something here for everybody. Transforming health systems needs ingenuity - and the drive of individuals, the staying power of systems and above all the involvement of patients. Full of novel ideas and innovative solutions from around the world, all underpinned by qualitative methods and methodologies, this book is a key contribution for advanced students, practitioners and academics interested in health services research, research methods and the sociology of health and illness.


Book Synopsis Transforming Healthcare with Qualitative Research by : Frances Rapport

Download or read book Transforming Healthcare with Qualitative Research written by Frances Rapport and published by Routledge Studies in Research Methods for Health and Social Welfare. This book was released on 2023-05-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on the knowledge and experiences of world-renowned scientists and healthcare professionals, this important book brings together academic, medical and health systems accounts of the impact of applying qualitative research methods to transform healthcare behaviours, systems and services. It demonstrates the translation of tried-and-tested and new interventions into high-quality care delivery, improved patient pathways, and enhanced systems management. It melds social theory, health systems analysis and research methods to address real-life healthcare issues in a rich and realistic fashion. The systems and services examined include those affecting patient care and patient and professional wellbeing, and the roles and responsibilities of people providing and receiving care. Some chapters delve deeply into the human psyche, examining the very private face of health and illness. Others concentrate on public health and how people's needs can be met through health promotion and new investments. From real-time case studies to narratives on illness to theories of change, there is something here for everybody. Transforming health systems needs ingenuity - and the drive of individuals, the staying power of systems and above all the involvement of patients. Full of novel ideas and innovative solutions from around the world, all underpinned by qualitative methods and methodologies, this book is a key contribution for advanced students, practitioners and academics interested in health services research, research methods and the sociology of health and illness.


The Power of Life Coaching Volume 2

The Power of Life Coaching Volume 2

Author: Barbara Wainwright

Publisher: Balboa Press

Published: 2018-06-13

Total Pages: 112

ISBN-13: 1982204583

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Wainwright Global Institute of Professional Coaching collaborated with 15 of their Certified Professional Coaches to create the Power of Life Coaching, the seminal book for individuals who are curious about coaching and what the experience of coaching can do for them. Each author shares their diverse life changing experiences that describe the powerful transformation that naturally unfolds during the coaching process, both for themselves and for their clients. You will learn about the different genres of coaching, how coaching will bring to light your inner-most goals, dreams and desires, so you can easily expand your awareness of your life-purpose now.


Book Synopsis The Power of Life Coaching Volume 2 by : Barbara Wainwright

Download or read book The Power of Life Coaching Volume 2 written by Barbara Wainwright and published by Balboa Press. This book was released on 2018-06-13 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wainwright Global Institute of Professional Coaching collaborated with 15 of their Certified Professional Coaches to create the Power of Life Coaching, the seminal book for individuals who are curious about coaching and what the experience of coaching can do for them. Each author shares their diverse life changing experiences that describe the powerful transformation that naturally unfolds during the coaching process, both for themselves and for their clients. You will learn about the different genres of coaching, how coaching will bring to light your inner-most goals, dreams and desires, so you can easily expand your awareness of your life-purpose now.


A Lean Guide to Transforming Healthcare

A Lean Guide to Transforming Healthcare

Author: Tom Zidel

Publisher: Quality Press

Published: 2006-04-14

Total Pages: 194

ISBN-13: 0873893166

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This book is an implementation manual for lean tools and principles in a healthcare environment. Lean is a growth strategy, a survival strategy, and an improvement strategy. The goal of lean is, first and foremost, to provide value to the patient/customer, and in so doing eliminate the delays, overcrowding, and frustration associated with the existing care delivery system. Lean creates a better working environment where what is supposed to happen does happen. On time, every time. It allows clinicians to spend more of their time caring for patients and improves the quality of care these patients receive. A lean organization values its employees and encourages their involvement in organizational initiatives which, in turn, sustains hospital-wide quality improvements. The opportunities for lean in healthcare are limitless. This is not a book to be read and forgotten, nor is it meant to sit on a book shelf as another addition to an impressive but underutilized collection of how-to books. As the name implies, it is a guide; a companion to be referenced again and again as the organization moves forward with its lean transformation. "This is a well-researched, well-written work by an individual who understands the current healthcare environment. It provides a practical and sound understanding of the concepts and application for Lean and Six Sigma." James R. Bente Vice President, Quality & Organizational Development Memorial Health System "Healthcare quality professionals in the U.S. and abroad could benefit from the content of this book...Comprehensive discussion of lean and its relevance to healthcare, excellent description of techniques and tools, and excellent examples and figures." Luc R. Pelletier, MSN APRN BC FNAHQ FAAN Editor in Chief Journal for Healthcare Quality COMMENTS FROM OTHER CUSTOMERS Average Customer Rating (4.5 of 5 based on 4 reviews) "This book is easy to read and demystifies the complex world of Lean by clearly explaining what Lean is, what it does, and the tools used; all in the context of healthcare. Because examples illustrate the benefit of Lean not just to the healthcare industry, but to us as patients, the business case is especially compelling. Instructions address technical challenges and draw from best practices in change management. The guide provides a road map for implementation and seasoned insights that leave one trusting that Lean is very doable, and a necessity." A reader in Seattle, Washington "I thoroughly enjoyed this book as it provides concrete and detailed examples of Lean principles applied to a healthcare environment. I myself am new to healthcare and am overwhelmed at the wealth of opportunities for improvement. I plan on using some lean principles to demonstrate that improvements don't have to be complex or costly to achieve results" A reader in Montreal, Quebec "This is an excellent resource. I consider it 'required reading' for all that are new to Lean / Process Improvement. In my role, I facilitate 5-10 concurrent process improvement projects. This book has been invaluable as a teaching tool. I've asked each project leader to buy, read and study this book. All have commented that it has an easy read, helped them to understand the Lean concepts, and quickly implement the tools. As a group, we're better able to speak the same language and have a common understanding of the tools.brI highly recommended this book. I would also recommend the website (www.leanhospitals.org), wh..." A reader in Wausau, Wisconsin


Book Synopsis A Lean Guide to Transforming Healthcare by : Tom Zidel

Download or read book A Lean Guide to Transforming Healthcare written by Tom Zidel and published by Quality Press. This book was released on 2006-04-14 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is an implementation manual for lean tools and principles in a healthcare environment. Lean is a growth strategy, a survival strategy, and an improvement strategy. The goal of lean is, first and foremost, to provide value to the patient/customer, and in so doing eliminate the delays, overcrowding, and frustration associated with the existing care delivery system. Lean creates a better working environment where what is supposed to happen does happen. On time, every time. It allows clinicians to spend more of their time caring for patients and improves the quality of care these patients receive. A lean organization values its employees and encourages their involvement in organizational initiatives which, in turn, sustains hospital-wide quality improvements. The opportunities for lean in healthcare are limitless. This is not a book to be read and forgotten, nor is it meant to sit on a book shelf as another addition to an impressive but underutilized collection of how-to books. As the name implies, it is a guide; a companion to be referenced again and again as the organization moves forward with its lean transformation. "This is a well-researched, well-written work by an individual who understands the current healthcare environment. It provides a practical and sound understanding of the concepts and application for Lean and Six Sigma." James R. Bente Vice President, Quality & Organizational Development Memorial Health System "Healthcare quality professionals in the U.S. and abroad could benefit from the content of this book...Comprehensive discussion of lean and its relevance to healthcare, excellent description of techniques and tools, and excellent examples and figures." Luc R. Pelletier, MSN APRN BC FNAHQ FAAN Editor in Chief Journal for Healthcare Quality COMMENTS FROM OTHER CUSTOMERS Average Customer Rating (4.5 of 5 based on 4 reviews) "This book is easy to read and demystifies the complex world of Lean by clearly explaining what Lean is, what it does, and the tools used; all in the context of healthcare. Because examples illustrate the benefit of Lean not just to the healthcare industry, but to us as patients, the business case is especially compelling. Instructions address technical challenges and draw from best practices in change management. The guide provides a road map for implementation and seasoned insights that leave one trusting that Lean is very doable, and a necessity." A reader in Seattle, Washington "I thoroughly enjoyed this book as it provides concrete and detailed examples of Lean principles applied to a healthcare environment. I myself am new to healthcare and am overwhelmed at the wealth of opportunities for improvement. I plan on using some lean principles to demonstrate that improvements don't have to be complex or costly to achieve results" A reader in Montreal, Quebec "This is an excellent resource. I consider it 'required reading' for all that are new to Lean / Process Improvement. In my role, I facilitate 5-10 concurrent process improvement projects. This book has been invaluable as a teaching tool. I've asked each project leader to buy, read and study this book. All have commented that it has an easy read, helped them to understand the Lean concepts, and quickly implement the tools. As a group, we're better able to speak the same language and have a common understanding of the tools.brI highly recommended this book. I would also recommend the website (www.leanhospitals.org), wh..." A reader in Wausau, Wisconsin