The Seven Keys to Communicating in Mexico

The Seven Keys to Communicating in Mexico

Author: Orlando R. Kelm

Publisher: Georgetown University Press

Published: 2020-02-03

Total Pages: 271

ISBN-13: 1626167230

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How do you build successful professional connections with colleagues from Mexico? While most books focus simply on how to avoid common communication mistakes, this book leads its readers to an understanding of how to succeed and thrive within the three cultures, Mexico, the US, and Canada. Kelm, Hernandez-Pozas and Victor present a set of practical guidelines for communicating professionally with Mexicans, both in Mexico and abroad, providing many photographs as examples. The Seven Keys to Communicating in Mexico follows the model of presenting key cultural concepts used in the earlier books by Kelm and Victor on Brazil and (with Haru Yamada) on Japan. Olivia Hernandez-Pozas, Orlando Kelm, and David Victor, well-respected research professors and seasoned cross-cultural trainers for businesspeople, guide readers through Mexican culture using Victor's LESCANT Model (an acronym representing seven key cross-cultural communication areas: Language, Environment, Social Organization, Contexting, Authority, Nonverbal Behavior, and Time). Each chapter addresses one of these topics and demonstrates how to evaluate the differences among Mexican, US, and Canadian cultures. In the final chapter the authors bring all of these cultural interactions together with a sample case study about business interactions between Mexicans and North Americans. The case study includes additional observations from North American and Mexican business professionals who offer related suggestions and recommendations.


Book Synopsis The Seven Keys to Communicating in Mexico by : Orlando R. Kelm

Download or read book The Seven Keys to Communicating in Mexico written by Orlando R. Kelm and published by Georgetown University Press. This book was released on 2020-02-03 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you build successful professional connections with colleagues from Mexico? While most books focus simply on how to avoid common communication mistakes, this book leads its readers to an understanding of how to succeed and thrive within the three cultures, Mexico, the US, and Canada. Kelm, Hernandez-Pozas and Victor present a set of practical guidelines for communicating professionally with Mexicans, both in Mexico and abroad, providing many photographs as examples. The Seven Keys to Communicating in Mexico follows the model of presenting key cultural concepts used in the earlier books by Kelm and Victor on Brazil and (with Haru Yamada) on Japan. Olivia Hernandez-Pozas, Orlando Kelm, and David Victor, well-respected research professors and seasoned cross-cultural trainers for businesspeople, guide readers through Mexican culture using Victor's LESCANT Model (an acronym representing seven key cross-cultural communication areas: Language, Environment, Social Organization, Contexting, Authority, Nonverbal Behavior, and Time). Each chapter addresses one of these topics and demonstrates how to evaluate the differences among Mexican, US, and Canadian cultures. In the final chapter the authors bring all of these cultural interactions together with a sample case study about business interactions between Mexicans and North Americans. The case study includes additional observations from North American and Mexican business professionals who offer related suggestions and recommendations.


The Seven Keys to Communicating in Mexico

The Seven Keys to Communicating in Mexico

Author: Orlando R. Kelm

Publisher: Georgetown University Press

Published: 2020-02-03

Total Pages: 271

ISBN-13: 1626167249

DOWNLOAD EBOOK

How do you build successful professional connections with colleagues from Mexico? While most books focus simply on how to avoid common communication mistakes, this book leads its readers to an understanding of how to succeed and thrive within the three cultures, Mexico, the US, and Canada. Kelm, Hernandez-Pozas and Victor present a set of practical guidelines for communicating professionally with Mexicans, both in Mexico and abroad, providing many photographs as examples. The Seven Keys to Communicating in Mexico follows the model of presenting key cultural concepts used in the earlier books by Kelm and Victor on Brazil and (with Haru Yamada) on Japan. Olivia Hernandez-Pozas, Orlando Kelm, and David Victor, well-respected research professors and seasoned cross-cultural trainers for businesspeople, guide readers through Mexican culture using Victor's LESCANT Model (an acronym representing seven key cross-cultural communication areas: Language, Environment, Social Organization, Contexting, Authority, Nonverbal Behavior, and Time). Each chapter addresses one of these topics and demonstrates how to evaluate the differences among Mexican, US, and Canadian cultures. In the final chapter the authors bring all of these cultural interactions together with a sample case study about business interactions between Mexicans and North Americans. The case study includes additional observations from North American and Mexican business professionals who offer related suggestions and recommendations.


Book Synopsis The Seven Keys to Communicating in Mexico by : Orlando R. Kelm

Download or read book The Seven Keys to Communicating in Mexico written by Orlando R. Kelm and published by Georgetown University Press. This book was released on 2020-02-03 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you build successful professional connections with colleagues from Mexico? While most books focus simply on how to avoid common communication mistakes, this book leads its readers to an understanding of how to succeed and thrive within the three cultures, Mexico, the US, and Canada. Kelm, Hernandez-Pozas and Victor present a set of practical guidelines for communicating professionally with Mexicans, both in Mexico and abroad, providing many photographs as examples. The Seven Keys to Communicating in Mexico follows the model of presenting key cultural concepts used in the earlier books by Kelm and Victor on Brazil and (with Haru Yamada) on Japan. Olivia Hernandez-Pozas, Orlando Kelm, and David Victor, well-respected research professors and seasoned cross-cultural trainers for businesspeople, guide readers through Mexican culture using Victor's LESCANT Model (an acronym representing seven key cross-cultural communication areas: Language, Environment, Social Organization, Contexting, Authority, Nonverbal Behavior, and Time). Each chapter addresses one of these topics and demonstrates how to evaluate the differences among Mexican, US, and Canadian cultures. In the final chapter the authors bring all of these cultural interactions together with a sample case study about business interactions between Mexicans and North Americans. The case study includes additional observations from North American and Mexican business professionals who offer related suggestions and recommendations.


The Seven Keys to Communicating in Brazil

The Seven Keys to Communicating in Brazil

Author: Orlando R. Kelm

Publisher: Georgetown University Press

Published: 2017

Total Pages: 236

ISBN-13: 1626163529

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Why just talk to Brazilians when you can connect with them? Using the authors' groundbreaking method of dividing communication into specific topics, supplemented by anecdotes, case studies, and photos, learn key cultural differences between Brazil and North America that will help you overcome communication barriers. -- "Business and Professio


Book Synopsis The Seven Keys to Communicating in Brazil by : Orlando R. Kelm

Download or read book The Seven Keys to Communicating in Brazil written by Orlando R. Kelm and published by Georgetown University Press. This book was released on 2017 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why just talk to Brazilians when you can connect with them? Using the authors' groundbreaking method of dividing communication into specific topics, supplemented by anecdotes, case studies, and photos, learn key cultural differences between Brazil and North America that will help you overcome communication barriers. -- "Business and Professio


The Seven Keys to Communicating in Japan

The Seven Keys to Communicating in Japan

Author: Haru Yamada

Publisher: Georgetown University Press

Published: 2017-09-01

Total Pages: 281

ISBN-13: 1626164789

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The key to professional success in Japan is understanding Japanese people. The authors, seasoned cross-cultural trainers for businesspeople, provide a practical set of guidelines for understanding Japanese people and culture through David A. Victor's LESCANT approach of evaluating a culture's language, environment, social organization, context, authority, nonverbal communication, and time conception. Each chapter addresses one of these topics and shows effective strategies to overcoming cultural barriers and demonstrates how to evaluate the differences between Japan and North America to help avoid common communication mistakes. The book is generously peppered with photographs to provide visual examples. Exploring language and communication topics, international relations, and the business community, this book is an excellent intercultural overview for anyone traveling to or working in Japan.


Book Synopsis The Seven Keys to Communicating in Japan by : Haru Yamada

Download or read book The Seven Keys to Communicating in Japan written by Haru Yamada and published by Georgetown University Press. This book was released on 2017-09-01 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: The key to professional success in Japan is understanding Japanese people. The authors, seasoned cross-cultural trainers for businesspeople, provide a practical set of guidelines for understanding Japanese people and culture through David A. Victor's LESCANT approach of evaluating a culture's language, environment, social organization, context, authority, nonverbal communication, and time conception. Each chapter addresses one of these topics and shows effective strategies to overcoming cultural barriers and demonstrates how to evaluate the differences between Japan and North America to help avoid common communication mistakes. The book is generously peppered with photographs to provide visual examples. Exploring language and communication topics, international relations, and the business community, this book is an excellent intercultural overview for anyone traveling to or working in Japan.


The Art of Intercultural Business Communication

The Art of Intercultural Business Communication

Author: Bertha Du-Babcock

Publisher: Taylor & Francis

Published: 2024-07-25

Total Pages: 272

ISBN-13: 1040104592

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This book examines intercultural business communication issues and practices from a global and interdisciplinary perspective with an Asian focus, which is essential to any contemporary study on business communication. It broadens reader’s understanding of language, culture, and international business and equips them with intercultural business communication tools. The authors incorporate frameworks from business, management, and communication disciplines. The book comprises three parts. The first six chapters focus on developing theoretical frameworks and application for language, culture, and international business streams. Chapters 7 and 8 address the link-pin communication theories and practices. Link pin is the bilingual communicator standing between primary communicators and relaying messages back and forth in an interactive communication process. Chapter 9 discusses (intercultural) business communication in the digital age. The book concludes by revisiting and integrating universal theories to move toward global situational theories meeting this ever-changing intercultural environment. Approaching business communication from the individual, organizational, and industry levels, the book’s integrated conceptual framework allows readers to progress to more advanced business communication concepts in a staged way. Readers will gain an appreciation of the underlying theories of business communication and practical guidelines to apply the frameworks to meet their own commercial needs. This book is an essential guide for practitioners and researchers in today’s global business environment. It also benefits students with majors in intercultural business communication and international business.


Book Synopsis The Art of Intercultural Business Communication by : Bertha Du-Babcock

Download or read book The Art of Intercultural Business Communication written by Bertha Du-Babcock and published by Taylor & Francis. This book was released on 2024-07-25 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines intercultural business communication issues and practices from a global and interdisciplinary perspective with an Asian focus, which is essential to any contemporary study on business communication. It broadens reader’s understanding of language, culture, and international business and equips them with intercultural business communication tools. The authors incorporate frameworks from business, management, and communication disciplines. The book comprises three parts. The first six chapters focus on developing theoretical frameworks and application for language, culture, and international business streams. Chapters 7 and 8 address the link-pin communication theories and practices. Link pin is the bilingual communicator standing between primary communicators and relaying messages back and forth in an interactive communication process. Chapter 9 discusses (intercultural) business communication in the digital age. The book concludes by revisiting and integrating universal theories to move toward global situational theories meeting this ever-changing intercultural environment. Approaching business communication from the individual, organizational, and industry levels, the book’s integrated conceptual framework allows readers to progress to more advanced business communication concepts in a staged way. Readers will gain an appreciation of the underlying theories of business communication and practical guidelines to apply the frameworks to meet their own commercial needs. This book is an essential guide for practitioners and researchers in today’s global business environment. It also benefits students with majors in intercultural business communication and international business.


Ms. Communication

Ms. Communication

Author: Crista F. Benavídez

Publisher:

Published: 2019-12

Total Pages: 184

ISBN-13: 9781947708396

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Ladies (and yes, Gentlemen too)... You can shape your future, on your terms, with 100% authentic communication. Communication expert Crista F. Benavídez didn't always know how to speak her mind without losing it, and she hasn't always been authentic and unapologetic. Raised in a generation when young women were told, "Don't be so emotional," she mastered the technical aspects of communication but struggled to express her feelings powerfully. In Ms. Communication, Crista shares the insights and skills that have made it possible for her to speak up and achieve personal and professional goals without the drama. Her unique blend of "tell it like it is" teaching and real-life examples will show you how to: Honor Your Inner Voice Stand Out From The Crowd Achieve Your Goals One Word at a Time Stop Using the Words that Steal Your Power Introduce Yourself Strategically Say NO Without Feeling Guilty Ask For What You Want Without Coming Across as Overbearing and Demanding If you are tired of feeling unheard, being perceived as a b*tch or a jerk, stressing about your words, and losing yourself in the process, this is the book for you. Scroll up, click the buy button & get your copy today!


Book Synopsis Ms. Communication by : Crista F. Benavídez

Download or read book Ms. Communication written by Crista F. Benavídez and published by . This book was released on 2019-12 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ladies (and yes, Gentlemen too)... You can shape your future, on your terms, with 100% authentic communication. Communication expert Crista F. Benavídez didn't always know how to speak her mind without losing it, and she hasn't always been authentic and unapologetic. Raised in a generation when young women were told, "Don't be so emotional," she mastered the technical aspects of communication but struggled to express her feelings powerfully. In Ms. Communication, Crista shares the insights and skills that have made it possible for her to speak up and achieve personal and professional goals without the drama. Her unique blend of "tell it like it is" teaching and real-life examples will show you how to: Honor Your Inner Voice Stand Out From The Crowd Achieve Your Goals One Word at a Time Stop Using the Words that Steal Your Power Introduce Yourself Strategically Say NO Without Feeling Guilty Ask For What You Want Without Coming Across as Overbearing and Demanding If you are tired of feeling unheard, being perceived as a b*tch or a jerk, stressing about your words, and losing yourself in the process, this is the book for you. Scroll up, click the buy button & get your copy today!


Communicating for a Change

Communicating for a Change

Author: Andy Stanley

Publisher: Multnomah

Published: 2008-08-19

Total Pages: 210

ISBN-13: 1601422148

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When You Talk, Are People Changed? Whether you speak from the pulpit, podium, or the front of a classroom, you don’t need much more than blank stares and faraway looks to tell you you’re not connecting. Take heart before your audience takes leave! You can convey your message in the powerful, life-changing way it deserves to be told. An insightful, entertaining parable that’s an excellent guide for any speaker, Communicating for a Change takes a simple approach to delivering effectively. Join Pastor Ray as he discovers that the secrets to successful speaking are parallel to the lessons a trucker learns on the road. By knowing your destination before you leave (identifying the one basic premise of your message), using your blinkers (making transitions obvious), and implementing five other practical points, you’ll drive your message home every time! “Long ago, in a galaxy far, far away…” “Once upon a time…” “In the beginning…” Great stories capture and hold an audience’s attention from start to finish. Why should it be any different when you stand up to speak? In Communicating for a Change, Andy Stanley and Lane Jones offer a unique strategy for communicators seeking to deliver captivating and practical messages. In this highly creative presentation, the authors unpack seven concepts that will empower you to engage and impact your audience in a way that leaves them wanting more. “Whether you are a senior pastor with weekly teaching responsibilities or a student pastor who has bern charged with engaging the hearts and minds of high school students, this book is a must-read.” -Bill Hybels, Senior pastor, Willow Creak Community Church “A very practical resource for every biblical communicator who wants to go from good to great.” -Ed Young, Senior pastor, Fellowship Church, Grapevine, Texas “To communicate effectively, you have to connect. Andy has been connecting with people for years, and now he’s sharing his insights with the rest of us.” -Jeff Foxworthy, Comedian Story Behind the Book Andy Stanley and Lane Jones are on staff at one of America ’s largest churches, North Point Community. Leaders of thousands of people, they regularly speak in front of large groups. They also listen to numerous speakers and know the disastrous effects of a poorly delivered message. This book is the result of their efforts to make public speaking—one of the most common fear-inducing activities known to mankind—simple, easy, and even enjoyable, so that God’s messages will readily produce the life-changing results they should.


Book Synopsis Communicating for a Change by : Andy Stanley

Download or read book Communicating for a Change written by Andy Stanley and published by Multnomah. This book was released on 2008-08-19 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: When You Talk, Are People Changed? Whether you speak from the pulpit, podium, or the front of a classroom, you don’t need much more than blank stares and faraway looks to tell you you’re not connecting. Take heart before your audience takes leave! You can convey your message in the powerful, life-changing way it deserves to be told. An insightful, entertaining parable that’s an excellent guide for any speaker, Communicating for a Change takes a simple approach to delivering effectively. Join Pastor Ray as he discovers that the secrets to successful speaking are parallel to the lessons a trucker learns on the road. By knowing your destination before you leave (identifying the one basic premise of your message), using your blinkers (making transitions obvious), and implementing five other practical points, you’ll drive your message home every time! “Long ago, in a galaxy far, far away…” “Once upon a time…” “In the beginning…” Great stories capture and hold an audience’s attention from start to finish. Why should it be any different when you stand up to speak? In Communicating for a Change, Andy Stanley and Lane Jones offer a unique strategy for communicators seeking to deliver captivating and practical messages. In this highly creative presentation, the authors unpack seven concepts that will empower you to engage and impact your audience in a way that leaves them wanting more. “Whether you are a senior pastor with weekly teaching responsibilities or a student pastor who has bern charged with engaging the hearts and minds of high school students, this book is a must-read.” -Bill Hybels, Senior pastor, Willow Creak Community Church “A very practical resource for every biblical communicator who wants to go from good to great.” -Ed Young, Senior pastor, Fellowship Church, Grapevine, Texas “To communicate effectively, you have to connect. Andy has been connecting with people for years, and now he’s sharing his insights with the rest of us.” -Jeff Foxworthy, Comedian Story Behind the Book Andy Stanley and Lane Jones are on staff at one of America ’s largest churches, North Point Community. Leaders of thousands of people, they regularly speak in front of large groups. They also listen to numerous speakers and know the disastrous effects of a poorly delivered message. This book is the result of their efforts to make public speaking—one of the most common fear-inducing activities known to mankind—simple, easy, and even enjoyable, so that God’s messages will readily produce the life-changing results they should.


Everyone Communicates, Few Connect

Everyone Communicates, Few Connect

Author: John C. Maxwell

Publisher: HarperCollins Leadership

Published: 2010-03-28

Total Pages: 279

ISBN-13: 1418554766

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The most effective leaders know how to connect with people. It's not about power or popularity, but about making the people around you feel heard, comfortable, and understood. While it may seem like some folks are born with a commanding presence that draws people in, the fact is anyone can learn to communicate in ways that consistently build powerful connections. Bestselling author and leadership expert John C. Maxwell offers advice for effective communication to those who continually run into obstacles when it comes to personal success. In Everyone Communicates, Few Connect, Maxwell shares five principles and five practices to develop connection skills including: finding common ground; keeping your communication simple; capturing people’s interest; how to create an experience everyone enjoys; and staying authentic in all your relationships. Your ability to achieve results in any organization is directly tied to the leadership skills in your toolbox. Connecting is an easy-to-learn skill you can apply today in your personal, professional, and family relationships to start living your best life.


Book Synopsis Everyone Communicates, Few Connect by : John C. Maxwell

Download or read book Everyone Communicates, Few Connect written by John C. Maxwell and published by HarperCollins Leadership. This book was released on 2010-03-28 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most effective leaders know how to connect with people. It's not about power or popularity, but about making the people around you feel heard, comfortable, and understood. While it may seem like some folks are born with a commanding presence that draws people in, the fact is anyone can learn to communicate in ways that consistently build powerful connections. Bestselling author and leadership expert John C. Maxwell offers advice for effective communication to those who continually run into obstacles when it comes to personal success. In Everyone Communicates, Few Connect, Maxwell shares five principles and five practices to develop connection skills including: finding common ground; keeping your communication simple; capturing people’s interest; how to create an experience everyone enjoys; and staying authentic in all your relationships. Your ability to achieve results in any organization is directly tied to the leadership skills in your toolbox. Connecting is an easy-to-learn skill you can apply today in your personal, professional, and family relationships to start living your best life.


The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author: Mary Scannell

Publisher: McGraw Hill Professional

Published: 2010-05-28

Total Pages: 240

ISBN-13: 0071743669

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Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.


Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.


Say What You Mean

Say What You Mean

Author: Oren Jay Sofer

Publisher: Shambhala Publications

Published: 2018-12-11

Total Pages: 306

ISBN-13: 161180583X

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Find your voice, speak your truth, listen deeply—a guide to having more meaningful and mindful conversations through nonviolent communication We spend so much of our lives talking to each other, but how much are we simply running on automatic—relying on old habits and hoping for the best? Are we able to truly hear others and speak our mind in a clear and kind way, without needing to get defensive or go on the attack? In this groundbreaking synthesis of mindfulness, somatics, and Nonviolent Communication, Oren Jay Sofer offers simple yet powerful practices to develop healthy, effective, and satisfying ways of communicating. The techniques in Say What You Mean will help you to: • Feel confident during conversation • Stay focused on what really matters in an interaction • Listen for the authentic concerns behind what others say • Reduce anxiety before and during difficult conversations • Find nourishment in day-to-day interactions “Unconscious patterns of communication create separation not only in our personal lives, they also perpetuate patterns of misunderstanding and violence that pervade our world. With clarity and great insight, Oren Jay Sofer offers teachings and practices that train us to speak and listen with presence, courage, and an open heart.” —Tara Brach, author of Radical Acceptance and True Refuge


Book Synopsis Say What You Mean by : Oren Jay Sofer

Download or read book Say What You Mean written by Oren Jay Sofer and published by Shambhala Publications. This book was released on 2018-12-11 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Find your voice, speak your truth, listen deeply—a guide to having more meaningful and mindful conversations through nonviolent communication We spend so much of our lives talking to each other, but how much are we simply running on automatic—relying on old habits and hoping for the best? Are we able to truly hear others and speak our mind in a clear and kind way, without needing to get defensive or go on the attack? In this groundbreaking synthesis of mindfulness, somatics, and Nonviolent Communication, Oren Jay Sofer offers simple yet powerful practices to develop healthy, effective, and satisfying ways of communicating. The techniques in Say What You Mean will help you to: • Feel confident during conversation • Stay focused on what really matters in an interaction • Listen for the authentic concerns behind what others say • Reduce anxiety before and during difficult conversations • Find nourishment in day-to-day interactions “Unconscious patterns of communication create separation not only in our personal lives, they also perpetuate patterns of misunderstanding and violence that pervade our world. With clarity and great insight, Oren Jay Sofer offers teachings and practices that train us to speak and listen with presence, courage, and an open heart.” —Tara Brach, author of Radical Acceptance and True Refuge