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Bruce Klatt's The Ultimate Training Workshop Handbook was written for those who want to excel as trainers, and to offer maximum value both to client/employers and workshop participants. Focusing on success in front of the group and based on Klatt's 25 years of experience, this comprehensive guide takes you from the contracting stage through evaluating results. It shows you how to prepare yourself and your clients, and how to construct the workshop.
Book Synopsis The Ultimate Training Workshop Handbook: A Comprehensive Guide to Leading Successful Workshops and Training Programs by : Bruce Klatt
Download or read book The Ultimate Training Workshop Handbook: A Comprehensive Guide to Leading Successful Workshops and Training Programs written by Bruce Klatt and published by McGraw Hill Professional. This book was released on 1999-01-22 with total page 628 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bruce Klatt's The Ultimate Training Workshop Handbook was written for those who want to excel as trainers, and to offer maximum value both to client/employers and workshop participants. Focusing on success in front of the group and based on Klatt's 25 years of experience, this comprehensive guide takes you from the contracting stage through evaluating results. It shows you how to prepare yourself and your clients, and how to construct the workshop.
"Anyone who reads this book for personal reasons or adopts it for his or her school will soon discover the wealth of information it contains." —Dr. Carol A. Mullen, Editor, The Mentoring and Tutoring Journal "This book is thorough, informative, helpful, collegial, and supportive. A ′must-have′ and great guide for everyone involved in professional development, training, or consulting." —Genny DiTrani, Professional Development Consultant New Jersey Education Association Learn to share your expertise with the wider educational community! As staff development moves from the district office to the school building, more teachers and administrators are being asked to lead workshops. Yet most educators have little or no training in adult learning. In this practical guide, best-selling author and acclaimed presenter Hal Portner leads teachers through the step-by-step process of designing and presenting a successful workshop. Packed with proven strategies and ready-to-use worksheets, this insightful book provides information on learning style preferences, offers guidance to selecting and introducing activities appropriate to those styles, and touches on many of the unsettling issues a first-time presenter may face. Features of the book include: A workshop design planning form Tips for overcoming stage fright and dealing with difficult participants Ready-to-use workshop activities Sample evaluation forms Self-assessment worksheets for every stage in the process Teachers and other educators who are presenting a workshop for the first time will find this an essential resource, while staff developers, trainers, and other seasoned consultants will value this book as a refresher or as a source for new ideas.
Book Synopsis Workshops That Really Work by : Hal Portner
Download or read book Workshops That Really Work written by Hal Portner and published by Corwin Press. This book was released on 2005-08-31 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Anyone who reads this book for personal reasons or adopts it for his or her school will soon discover the wealth of information it contains." —Dr. Carol A. Mullen, Editor, The Mentoring and Tutoring Journal "This book is thorough, informative, helpful, collegial, and supportive. A ′must-have′ and great guide for everyone involved in professional development, training, or consulting." —Genny DiTrani, Professional Development Consultant New Jersey Education Association Learn to share your expertise with the wider educational community! As staff development moves from the district office to the school building, more teachers and administrators are being asked to lead workshops. Yet most educators have little or no training in adult learning. In this practical guide, best-selling author and acclaimed presenter Hal Portner leads teachers through the step-by-step process of designing and presenting a successful workshop. Packed with proven strategies and ready-to-use worksheets, this insightful book provides information on learning style preferences, offers guidance to selecting and introducing activities appropriate to those styles, and touches on many of the unsettling issues a first-time presenter may face. Features of the book include: A workshop design planning form Tips for overcoming stage fright and dealing with difficult participants Ready-to-use workshop activities Sample evaluation forms Self-assessment worksheets for every stage in the process Teachers and other educators who are presenting a workshop for the first time will find this an essential resource, while staff developers, trainers, and other seasoned consultants will value this book as a refresher or as a source for new ideas.
Download or read book Training for Trainers written by and published by Andrew E Schwartz. This book was released on 2001-02 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Previously released in June 2004 and temporarily withdrawn. Now available!) Keeping poultry contributes substantially to household food security throughout the developing world. One of the principal constraints to increasing small-scale poultry production is Newcastle Disease. This acute viral disease can typically kill up to 80 percent of unprotected poultry in rural areas and is found throughout the developing world. This technology review presents the latest understanding of Newcastle Disease, its characteristics, epidemiology, symptoms, and control. It will be of practical value to state and private veterinarians, and to all those involved with rural poultry production who wish to control this disease.
Book Synopsis A Technology Review by : D. J. Alexander
Download or read book A Technology Review written by D. J. Alexander and published by Food & Agriculture Org.. This book was released on 2004 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: Previously released in June 2004 and temporarily withdrawn. Now available!) Keeping poultry contributes substantially to household food security throughout the developing world. One of the principal constraints to increasing small-scale poultry production is Newcastle Disease. This acute viral disease can typically kill up to 80 percent of unprotected poultry in rural areas and is found throughout the developing world. This technology review presents the latest understanding of Newcastle Disease, its characteristics, epidemiology, symptoms, and control. It will be of practical value to state and private veterinarians, and to all those involved with rural poultry production who wish to control this disease.
Training Fundamentals is a no-nonsense, practical overview of training, filled with useful information, best practices, and proven strategies to help both new and experienced trainers develop their skills and design and deliver training that achieves results in today's rapidly changing learning environment. Designed to be easy-to-use, Training Fundamentals covers a range of topics, including: How training helps organizations achieve their goals What characteristics and skills a trainer needs to be successful The adult learning principles that guide all successful training programs The basics of designing, developing, delivering, and evaluating training programs Guidelines for becoming a professional trainer The Pfeiffer Essential Guides to Training Basics is a three-volume series Training Fundamentals, Designing and Developing Training Programs, and Delivering Training Workshops that offers new and experienced trainers a wealth of ideas, information, tips, tools, and techniques. Praise for Training Fundamentals "Training it sounds so simple, but it's not. This book provides an essential and practical foundation for designing and delivering a successful workshop. It's easy to use, practical, and chock full of insights only a successful trainer knows." Barbara Nelson, principal of Nelson Communications "With crisp, fresh, and easy to understand language, Chan cuts through all the jargon and provides easy to follow guidelines for becoming a pro." Terrence L. Gargiulo, president, MAKINGSTORIES.net, and author, Building Business Acumen for Trainers and Trainer's Portable Mentor
Book Synopsis Training Fundamentals by : Janis Fisher Chan
Download or read book Training Fundamentals written by Janis Fisher Chan and published by John Wiley & Sons. This book was released on 2009-12-09 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: Training Fundamentals is a no-nonsense, practical overview of training, filled with useful information, best practices, and proven strategies to help both new and experienced trainers develop their skills and design and deliver training that achieves results in today's rapidly changing learning environment. Designed to be easy-to-use, Training Fundamentals covers a range of topics, including: How training helps organizations achieve their goals What characteristics and skills a trainer needs to be successful The adult learning principles that guide all successful training programs The basics of designing, developing, delivering, and evaluating training programs Guidelines for becoming a professional trainer The Pfeiffer Essential Guides to Training Basics is a three-volume series Training Fundamentals, Designing and Developing Training Programs, and Delivering Training Workshops that offers new and experienced trainers a wealth of ideas, information, tips, tools, and techniques. Praise for Training Fundamentals "Training it sounds so simple, but it's not. This book provides an essential and practical foundation for designing and delivering a successful workshop. It's easy to use, practical, and chock full of insights only a successful trainer knows." Barbara Nelson, principal of Nelson Communications "With crisp, fresh, and easy to understand language, Chan cuts through all the jargon and provides easy to follow guidelines for becoming a pro." Terrence L. Gargiulo, president, MAKINGSTORIES.net, and author, Building Business Acumen for Trainers and Trainer's Portable Mentor
Frontline employees represent the bloodline of an organization. This applied dissertation focused on development of a training program to improve skills necessary for quality student-customer service. Six research questions were answered. First, what skills are required to enhance customer service satisfaction? Second, what are employees' perception of attitudes and expectations relative to delivery of goods and services? Third, what action is required to improve employees' performance to effect customer satisfaction? Fourth, what content-- knowledge, skills, and procedures--are necessary for inclusion in the training plan? Fifth, how can training best be structured and developed to improve the necessary skills? Sixth, how and by whom should the plan be implemented, and if implemented, how should it be evaluated? The development problem-solving methodology was used to answer the research questions. Additionally, a Frontline Service Employees' Perceived Training Needs Survey was administered to gather information relative to the recommended training program. The research questions were answered through procedures that involved formative and summative committees' examination of the program content, format, design, and evaluation method. The final project was a recommended frontline service employees training program. Conclusions drawn from the study revealed the following: (a) a training program should be implemented to enhance skills required for better student-customer services within the organization; (b) a training program for frontline employees should include skills pertaining to active listening, trust and rapport, telephone etiquette, problem-solving and conflict resolution, and clear understanding and knowledge of the organization's policies and procedures; (c) trainees should have the choice and flexibility of mode of instruction and location of training; and (d) an evaluation plan should be established posttraining to ensure that quality and program objectives are continuously being met. The recommended training program was submitted to the leaders of the organization who have the authority to approve its implementation.
Book Synopsis Development of a Training Program for Frontline Service Employees' Improvement of Student Services by : Debbie S. Persaud
Download or read book Development of a Training Program for Frontline Service Employees' Improvement of Student Services written by Debbie S. Persaud and published by Universal-Publishers. This book was released on 2005-11-04 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Frontline employees represent the bloodline of an organization. This applied dissertation focused on development of a training program to improve skills necessary for quality student-customer service. Six research questions were answered. First, what skills are required to enhance customer service satisfaction? Second, what are employees' perception of attitudes and expectations relative to delivery of goods and services? Third, what action is required to improve employees' performance to effect customer satisfaction? Fourth, what content-- knowledge, skills, and procedures--are necessary for inclusion in the training plan? Fifth, how can training best be structured and developed to improve the necessary skills? Sixth, how and by whom should the plan be implemented, and if implemented, how should it be evaluated? The development problem-solving methodology was used to answer the research questions. Additionally, a Frontline Service Employees' Perceived Training Needs Survey was administered to gather information relative to the recommended training program. The research questions were answered through procedures that involved formative and summative committees' examination of the program content, format, design, and evaluation method. The final project was a recommended frontline service employees training program. Conclusions drawn from the study revealed the following: (a) a training program should be implemented to enhance skills required for better student-customer services within the organization; (b) a training program for frontline employees should include skills pertaining to active listening, trust and rapport, telephone etiquette, problem-solving and conflict resolution, and clear understanding and knowledge of the organization's policies and procedures; (c) trainees should have the choice and flexibility of mode of instruction and location of training; and (d) an evaluation plan should be established posttraining to ensure that quality and program objectives are continuously being met. The recommended training program was submitted to the leaders of the organization who have the authority to approve its implementation.
Elevate emotional intelligence throughout your organization—and watch profitability, retention, and customer satisfaction soar! Know-it-all bosses, overcompetitive colleagues, and leaders who rarely leave their offices--common EQ problems such as these damage not just camaraderie, but also results. Because of this, managers are discovering now more than ever that emotional intelligence (EI)--knowing how to manage emotions, empathize, build relationships, and more--is a vital contributor to a company’s success. But how does one go about persuading others to improve their EI? The Emotional Intelligence Activity Kit shows the way with 50 practical exercises to: Promote introspection Increase empathy Improve social skills Boost influence Inspire purpose Bring everyone on board Studies have proven that emotional intelligence drives performance. But the problem has always been how to utilize this knowledge and inspire new ways of thinking among individuals. With The Emotional Intelligence Activity Kit, trainers, coaches, and organizational development professionals can now break through and trigger lasting EQ improvements to create thriving, successful organizations.
Book Synopsis The Emotional Intelligence Activity Kit by : Adele Lynn
Download or read book The Emotional Intelligence Activity Kit written by Adele Lynn and published by AMACOM. This book was released on 2015-10-21 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: Elevate emotional intelligence throughout your organization—and watch profitability, retention, and customer satisfaction soar! Know-it-all bosses, overcompetitive colleagues, and leaders who rarely leave their offices--common EQ problems such as these damage not just camaraderie, but also results. Because of this, managers are discovering now more than ever that emotional intelligence (EI)--knowing how to manage emotions, empathize, build relationships, and more--is a vital contributor to a company’s success. But how does one go about persuading others to improve their EI? The Emotional Intelligence Activity Kit shows the way with 50 practical exercises to: Promote introspection Increase empathy Improve social skills Boost influence Inspire purpose Bring everyone on board Studies have proven that emotional intelligence drives performance. But the problem has always been how to utilize this knowledge and inspire new ways of thinking among individuals. With The Emotional Intelligence Activity Kit, trainers, coaches, and organizational development professionals can now break through and trigger lasting EQ improvements to create thriving, successful organizations.
The best facilitation techniques harness the unique strengths of individual instructors, while incorporating what the learners need to succeed. Classroom facilitators Jim Teeters and Lynn Hodges draw on more than 70 combined years of experience to share their unique and accessible approach to teaching adults. The Teach With Stylemethodology is a dynamic model built around four "instructor styles," each supported by strategies and tactics that you can use in the classroom. This book will help you improve certain facilitation techniques and skills while enhancing your natural strengths, for a balanced, fresh approach to adult instruction that will accelerate your students' learning. Takeaways from this book: The dynamic model is built around four instructor styles. Includes more than 120 take-and-use learning tactics, plus a sample workshop. Will help you teach better no matter the setting or your experience level.
Book Synopsis Teach With Style by : Jim Teeters
Download or read book Teach With Style written by Jim Teeters and published by Association for Talent Development. This book was released on 2013-07-12 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: The best facilitation techniques harness the unique strengths of individual instructors, while incorporating what the learners need to succeed. Classroom facilitators Jim Teeters and Lynn Hodges draw on more than 70 combined years of experience to share their unique and accessible approach to teaching adults. The Teach With Stylemethodology is a dynamic model built around four "instructor styles," each supported by strategies and tactics that you can use in the classroom. This book will help you improve certain facilitation techniques and skills while enhancing your natural strengths, for a balanced, fresh approach to adult instruction that will accelerate your students' learning. Takeaways from this book: The dynamic model is built around four instructor styles. Includes more than 120 take-and-use learning tactics, plus a sample workshop. Will help you teach better no matter the setting or your experience level.
Comprehensive reference guide to over 200 of the most important business leadership principles, theories, tools, and techniques. Each entry features a brief, one-page summary of an influential theory or tool, followed by a worksheet or exercise.
Book Synopsis The Encyclopedia of Leadership by : Murray Hiebert
Download or read book The Encyclopedia of Leadership written by Murray Hiebert and published by McGraw Hill Professional. This book was released on 2001 with total page 524 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive reference guide to over 200 of the most important business leadership principles, theories, tools, and techniques. Each entry features a brief, one-page summary of an influential theory or tool, followed by a worksheet or exercise.
Evaluating skills and knowledge capture lies at the cutting edge of contemporary higher education where there is a drive towards increasing evaluation of classroom performance and use of digital technologies in pedagogy. Developing Educators for the Digital Age is a book that provides a narrative account of teacher development geared towards the further usage of technologies (including iPads, MOOCs and whiteboards) in the classroom presented via the histories and observation of a diverse group of teachers engaged in the multiple dimensions of their profession. Drawing on the insights of a variety of educational theories and approaches (including TPACK) it presents a practical framework for capturing knowledge in action of these English language teachers – in their own voices – indicating how such methods, processes and experiences shed light more widely on related contexts within HE and may be transferable to other situations. This book will be of interest to the growing body of scholars interested in TPACK theory, or communities of practice theory and more widely anyone concerned with how new pedagogical skills and knowledge with technology may be incorporated in better practice and concrete instances of teaching.
Book Synopsis Developing Educators for The Digital Age by : Paul Breen
Download or read book Developing Educators for The Digital Age written by Paul Breen and published by University of Westminster Press. This book was released on 2018-02-21 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Evaluating skills and knowledge capture lies at the cutting edge of contemporary higher education where there is a drive towards increasing evaluation of classroom performance and use of digital technologies in pedagogy. Developing Educators for the Digital Age is a book that provides a narrative account of teacher development geared towards the further usage of technologies (including iPads, MOOCs and whiteboards) in the classroom presented via the histories and observation of a diverse group of teachers engaged in the multiple dimensions of their profession. Drawing on the insights of a variety of educational theories and approaches (including TPACK) it presents a practical framework for capturing knowledge in action of these English language teachers – in their own voices – indicating how such methods, processes and experiences shed light more widely on related contexts within HE and may be transferable to other situations. This book will be of interest to the growing body of scholars interested in TPACK theory, or communities of practice theory and more widely anyone concerned with how new pedagogical skills and knowledge with technology may be incorporated in better practice and concrete instances of teaching.
