Why Selling Sucks & Building Relationships Work?

Why Selling Sucks & Building Relationships Work?

Author: Mak

Publisher: Trafford Publishing

Published: 2011-01-27

Total Pages: 455

ISBN-13: 1426977786

DOWNLOAD EBOOK

Are you new to customer service? Or maybe you are already in customer service and would like to sharpen your service skills? Or perhaps you are employed in the back office & you would like to gain a better understanding of your customers or the servicing process? Whatever your reasons, 'Why Selling Sucks & Building Relationships Work', is a guide to providing exceptional customer service. Geared toward frontline staff and helpful for anyone who is involved in serving customers, the book will help you to: Better understand your customers so you can service them to their satisfaction Build better rapport with your customers, colleagues, and suppliers Communicate more confidently and be more persuasive with your customers Develop business relationships with your key customers so they keep coming back to you with their business Manage difficult customers and complaints efficiently Manage your stress levels Apply closing techniques Field customer objections more proficiently Enjoy your work and grow rapidly within your organization. Written in simple language, and loaded with case studies, self-assessments, and real-life examples, this guide provides practical advice to make sure your customers keep coming back to you.


Book Synopsis Why Selling Sucks & Building Relationships Work? by : Mak

Download or read book Why Selling Sucks & Building Relationships Work? written by Mak and published by Trafford Publishing. This book was released on 2011-01-27 with total page 455 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you new to customer service? Or maybe you are already in customer service and would like to sharpen your service skills? Or perhaps you are employed in the back office & you would like to gain a better understanding of your customers or the servicing process? Whatever your reasons, 'Why Selling Sucks & Building Relationships Work', is a guide to providing exceptional customer service. Geared toward frontline staff and helpful for anyone who is involved in serving customers, the book will help you to: Better understand your customers so you can service them to their satisfaction Build better rapport with your customers, colleagues, and suppliers Communicate more confidently and be more persuasive with your customers Develop business relationships with your key customers so they keep coming back to you with their business Manage difficult customers and complaints efficiently Manage your stress levels Apply closing techniques Field customer objections more proficiently Enjoy your work and grow rapidly within your organization. Written in simple language, and loaded with case studies, self-assessments, and real-life examples, this guide provides practical advice to make sure your customers keep coming back to you.

Selling Through Relationships

Selling Through Relationships

Author: Katrina Madewell

Publisher:

Published: 2020-11-18

Total Pages:

ISBN-13: 9781736172407

DOWNLOAD EBOOK

Stop struggling and build a business you love today!Think about it: that first meeting with a new customer is a careful dance where both parties are trying to decide whether this will be a match or not. Like dating, finding the right customer is about knowing what traits mesh well with your own. Having a clear vision of who your ideal customer is and continually investing in those connections, instead of constantly pursuing the next new customer avoids those "messy breakups" with customers. Communication is the key to success in any business, marriage or relationship. The best business people in the world build their networks and customer base through relationships, not constant cold calling. They invest their time and energy with integrity, honesty, great communication, and insightful listening, all while really getting to know their customers. If you're in sales, business, or just thinking of a career in sales, this book is for you. If you're tired of cold calling, or don't see how to get out of the rat race with the day-to-day prospecting of strangers (only to be rejected) and prefer to build a powerful, highly referred, and trusted business, Selling Through Relationships gives you that blueprint for success.


Book Synopsis Selling Through Relationships by : Katrina Madewell

Download or read book Selling Through Relationships written by Katrina Madewell and published by . This book was released on 2020-11-18 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Stop struggling and build a business you love today!Think about it: that first meeting with a new customer is a careful dance where both parties are trying to decide whether this will be a match or not. Like dating, finding the right customer is about knowing what traits mesh well with your own. Having a clear vision of who your ideal customer is and continually investing in those connections, instead of constantly pursuing the next new customer avoids those "messy breakups" with customers. Communication is the key to success in any business, marriage or relationship. The best business people in the world build their networks and customer base through relationships, not constant cold calling. They invest their time and energy with integrity, honesty, great communication, and insightful listening, all while really getting to know their customers. If you're in sales, business, or just thinking of a career in sales, this book is for you. If you're tired of cold calling, or don't see how to get out of the rat race with the day-to-day prospecting of strangers (only to be rejected) and prefer to build a powerful, highly referred, and trusted business, Selling Through Relationships gives you that blueprint for success.

Love and Selling

Love and Selling

Author: Dan Smaida

Publisher: Beaver's Pond Press

Published: 2016-06-17

Total Pages: 0

ISBN-13: 9781592986446

DOWNLOAD EBOOK

Let's face it: there's a lot of sucky selling going on in the world today. Sellers have been trained to use artificial tactics in pursuit of the sale. Like a woman in a bar bracing for another cheesy, tired pickup line, customers are now warier than ever. In ''Love and Selling,'' Dan Smaida uses the Lens of Love to call out all those cheesy, cringe-worthy 'tactics' and offer more authentic alternatives. The book uses the simple lessons we all understand about love and relationships to transform the way we think about selling. No 'sales processes,' no seller-centric models, just tried-and-true behaviors that work in business . . . and in love. When sellers ditch the tricks and focus on developing true relationships, they create real partnerships with customers, enjoy their jobs more, and see better results.


Book Synopsis Love and Selling by : Dan Smaida

Download or read book Love and Selling written by Dan Smaida and published by Beaver's Pond Press. This book was released on 2016-06-17 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Let's face it: there's a lot of sucky selling going on in the world today. Sellers have been trained to use artificial tactics in pursuit of the sale. Like a woman in a bar bracing for another cheesy, tired pickup line, customers are now warier than ever. In ''Love and Selling,'' Dan Smaida uses the Lens of Love to call out all those cheesy, cringe-worthy 'tactics' and offer more authentic alternatives. The book uses the simple lessons we all understand about love and relationships to transform the way we think about selling. No 'sales processes,' no seller-centric models, just tried-and-true behaviors that work in business . . . and in love. When sellers ditch the tricks and focus on developing true relationships, they create real partnerships with customers, enjoy their jobs more, and see better results.

Selling the Profession

Selling the Profession

Author: David Lill

Publisher:

Published: 2016-01-01

Total Pages:

ISBN-13: 9780965220118

DOWNLOAD EBOOK


Book Synopsis Selling the Profession by : David Lill

Download or read book Selling the Profession written by David Lill and published by . This book was released on 2016-01-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Selling

Selling

Author: David J. Lill

Publisher:

Published: 2012-01-01

Total Pages: 420

ISBN-13: 9780692014271

DOWNLOAD EBOOK


Book Synopsis Selling by : David J. Lill

Download or read book Selling written by David J. Lill and published by . This book was released on 2012-01-01 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Summary: Selling Sucks

Summary: Selling Sucks

Author: BusinessNews Publishing,

Publisher: Primento

Published: 2014-10-28

Total Pages: 28

ISBN-13: 2511019809

DOWNLOAD EBOOK

The must-read summary of Frank Rumbauskas, Jr.'s book: "Selling Sucks: How to Stop Selling and Start Getting Prospects to Buy!". This complete summary of the ideas from Frank Rumbauskas, Jr.'s book "Selling Sucks" shows how there is no need to spend your business life selling clients products they’re not sure they want: it’s stressful, time-consuming and ultimately manipulative. In his book, the author shares his philosophy that it is possible to get customers to come to you, so you no longer have to resort to sales pitches or tactics. This summary presents a comprehensive guide to creating the right buying circumstances that will attract customers to you. Added-value of this summary: • Save time • Understand key concepts • Expand your sales skills To learn more, read "Selling Sucks" and discover how you can stop focusing on selling and start getting your customers to come to you.


Book Synopsis Summary: Selling Sucks by : BusinessNews Publishing,

Download or read book Summary: Selling Sucks written by BusinessNews Publishing, and published by Primento. This book was released on 2014-10-28 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: The must-read summary of Frank Rumbauskas, Jr.'s book: "Selling Sucks: How to Stop Selling and Start Getting Prospects to Buy!". This complete summary of the ideas from Frank Rumbauskas, Jr.'s book "Selling Sucks" shows how there is no need to spend your business life selling clients products they’re not sure they want: it’s stressful, time-consuming and ultimately manipulative. In his book, the author shares his philosophy that it is possible to get customers to come to you, so you no longer have to resort to sales pitches or tactics. This summary presents a comprehensive guide to creating the right buying circumstances that will attract customers to you. Added-value of this summary: • Save time • Understand key concepts • Expand your sales skills To learn more, read "Selling Sucks" and discover how you can stop focusing on selling and start getting your customers to come to you.

Selling Sucks

Selling Sucks

Author: Frank J. Rumbauskas, Jr.

Publisher: John Wiley & Sons

Published: 2007-05-25

Total Pages: 178

ISBN-13: 0470116250

DOWNLOAD EBOOK

Praise for Selling Sucks "Whew! A terrific new book that blows the lid off the old-school methods of selling-which don't work anymore-and shows you how to make sales almost like magic! I love this book!" —Joe Vitale, author of The Attractor Factor and many other books "I love to buy, so I'm going to give every salesperson I know a copy of this book. Maybe they'll finally stop the old-school, hard-sell shtick that compels me (and everyone else) not to buy." —Michael Port, bestselling author of Book Yourself Solid "Selling sucks, but making sales doesn't. Read Frank's book to learn the crucial difference that will almost certainly mean success or failure for your business in the new era of commerce." —Mark Joyner, bestselling author of Simpleologywww.simpleology.com "Ready to join the ranks of the top sales pros? Buy Selling Sucks. Apply its lessons. Then watch your results go through the roof." —Randy Pennington, author of Results Rule! "Rumbauskas has the ability to overcome the obvious and allow his readers to look at sales in a new dimension. While many people focus on sales tricks, Rumbauskas shows, in great detail, how to get your prospects to buy because they come to you informed and trustful of you before you even say 'hello.' He's one of those guys I listen to every time he speaks. He speaks out of tested methods and not opinion. Prior to marketing online, I spent fourteen years running some of the largest automobile dealerships in the USA. This is one book I would make recommended reading for every person who wants to become an elite sales professional. Selling Sucks is a money-making winner." —Mike Filsaime, MikeFLive.com "Selling Sucks is a must-read for any entrepreneur who wants to run a high-profit, high-integrity business. Rumbauskas's advice is inspiring, clear, and more importantly, easy to implement. It's honestly one of the best how-to self-marketing books on the market. Get this book now if you're serious about exploding your sales and making more money." —Marie Forleo, author and Fox News Online Life Coach www.thegoodlife-inc.com "Rumbauskas has written an indispensable guide to moving from an average salesperson to a top sales pro. This is a must-read for anyone serious about their sales career." —Paul McCord, author of Creating a Million-Dollar-a-Year Sales Income


Book Synopsis Selling Sucks by : Frank J. Rumbauskas, Jr.

Download or read book Selling Sucks written by Frank J. Rumbauskas, Jr. and published by John Wiley & Sons. This book was released on 2007-05-25 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Selling Sucks "Whew! A terrific new book that blows the lid off the old-school methods of selling-which don't work anymore-and shows you how to make sales almost like magic! I love this book!" —Joe Vitale, author of The Attractor Factor and many other books "I love to buy, so I'm going to give every salesperson I know a copy of this book. Maybe they'll finally stop the old-school, hard-sell shtick that compels me (and everyone else) not to buy." —Michael Port, bestselling author of Book Yourself Solid "Selling sucks, but making sales doesn't. Read Frank's book to learn the crucial difference that will almost certainly mean success or failure for your business in the new era of commerce." —Mark Joyner, bestselling author of Simpleologywww.simpleology.com "Ready to join the ranks of the top sales pros? Buy Selling Sucks. Apply its lessons. Then watch your results go through the roof." —Randy Pennington, author of Results Rule! "Rumbauskas has the ability to overcome the obvious and allow his readers to look at sales in a new dimension. While many people focus on sales tricks, Rumbauskas shows, in great detail, how to get your prospects to buy because they come to you informed and trustful of you before you even say 'hello.' He's one of those guys I listen to every time he speaks. He speaks out of tested methods and not opinion. Prior to marketing online, I spent fourteen years running some of the largest automobile dealerships in the USA. This is one book I would make recommended reading for every person who wants to become an elite sales professional. Selling Sucks is a money-making winner." —Mike Filsaime, MikeFLive.com "Selling Sucks is a must-read for any entrepreneur who wants to run a high-profit, high-integrity business. Rumbauskas's advice is inspiring, clear, and more importantly, easy to implement. It's honestly one of the best how-to self-marketing books on the market. Get this book now if you're serious about exploding your sales and making more money." —Marie Forleo, author and Fox News Online Life Coach www.thegoodlife-inc.com "Rumbauskas has written an indispensable guide to moving from an average salesperson to a top sales pro. This is a must-read for anyone serious about their sales career." —Paul McCord, author of Creating a Million-Dollar-a-Year Sales Income

Selling Through Relationships

Selling Through Relationships

Author: Katrina Madewell

Publisher:

Published: 2020-11-19

Total Pages:

ISBN-13: 9781734180923

DOWNLOAD EBOOK


Book Synopsis Selling Through Relationships by : Katrina Madewell

Download or read book Selling Through Relationships written by Katrina Madewell and published by . This book was released on 2020-11-19 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Boring Meetings Suck

Boring Meetings Suck

Author: Jon Petz

Publisher: John Wiley & Sons

Published: 2011-03-16

Total Pages: 244

ISBN-13: 1118043847

DOWNLOAD EBOOK

The guide that proves your meetings don't have to suck! There's a big dull elephant in the boardroom: this meeting! Most of the millions of meetings held in the world today are a monumental waste of time and talent. Worse still, most of the so-called solutions and books for boring meetings are twice as boring. Boring Meetings Suck provides tips and tactics to deliver "Get-In, Get-It-Done, or Get-Out" style meetings, while also tackling what most prefer to avoid; that you don't have to BE in charge of a meeting to TAKE charge of a meeting. This entertaining and take-no-prisoners guide is full of easily deployed SRDs?Suckification Reduction Devices?that will help you make your next meeting both efficient and effective. Empowers attendees to politely speak up and get a meeting back on track, or graciously get out, without being fired Shows how hosts can capitalize on technology, learning to crowd-source problems and increase participation Defines surefire methods to get meetings to start and end on time and not have the speaker read the slides STOPS over-invitation syndrome The author has appeared before many major corporate clients, and was named a "Top Business Professional Under 40" by American City Business Journals Your meetings do not have to bore, nor must they suck. Instead, get the winning techniques in Boring Meetings Suck, and make your meetings awesome in their engagement and productivity, or stop having them!


Book Synopsis Boring Meetings Suck by : Jon Petz

Download or read book Boring Meetings Suck written by Jon Petz and published by John Wiley & Sons. This book was released on 2011-03-16 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: The guide that proves your meetings don't have to suck! There's a big dull elephant in the boardroom: this meeting! Most of the millions of meetings held in the world today are a monumental waste of time and talent. Worse still, most of the so-called solutions and books for boring meetings are twice as boring. Boring Meetings Suck provides tips and tactics to deliver "Get-In, Get-It-Done, or Get-Out" style meetings, while also tackling what most prefer to avoid; that you don't have to BE in charge of a meeting to TAKE charge of a meeting. This entertaining and take-no-prisoners guide is full of easily deployed SRDs?Suckification Reduction Devices?that will help you make your next meeting both efficient and effective. Empowers attendees to politely speak up and get a meeting back on track, or graciously get out, without being fired Shows how hosts can capitalize on technology, learning to crowd-source problems and increase participation Defines surefire methods to get meetings to start and end on time and not have the speaker read the slides STOPS over-invitation syndrome The author has appeared before many major corporate clients, and was named a "Top Business Professional Under 40" by American City Business Journals Your meetings do not have to bore, nor must they suck. Instead, get the winning techniques in Boring Meetings Suck, and make your meetings awesome in their engagement and productivity, or stop having them!

Guide To Subtly Selling Services

Guide To Subtly Selling Services

Author: Jasper Kosten

Publisher: Independently Published

Published: 2021-08-23

Total Pages: 150

ISBN-13:

DOWNLOAD EBOOK

A practical and straightforward guide to understanding some excellent principles of selling and relationship skills in life. The author underscores the importance of connecting with people and gaining their trust, whether in personal relationships or a business context. Among other valuable nuggets are knowing when to say No in the appropriate circumstance, utilizing mentors & coaches to your greatest benefit, and how success can result from failures & obstacles in life. This book is loaded with practical advice and tools to teach low pressure, subtle techniques to help others understand the benefits of buying from you. It uses real-world examples to demonstrate how to apply what is taught. Most people do not like to be sold or feel pressured to take action. This book shows how to make someone want what you are offering instead of feeling they have been talked into purchasing a product, service, or idea they did not want. It teaches how to build relationships instead of one-time sales.


Book Synopsis Guide To Subtly Selling Services by : Jasper Kosten

Download or read book Guide To Subtly Selling Services written by Jasper Kosten and published by Independently Published. This book was released on 2021-08-23 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical and straightforward guide to understanding some excellent principles of selling and relationship skills in life. The author underscores the importance of connecting with people and gaining their trust, whether in personal relationships or a business context. Among other valuable nuggets are knowing when to say No in the appropriate circumstance, utilizing mentors & coaches to your greatest benefit, and how success can result from failures & obstacles in life. This book is loaded with practical advice and tools to teach low pressure, subtle techniques to help others understand the benefits of buying from you. It uses real-world examples to demonstrate how to apply what is taught. Most people do not like to be sold or feel pressured to take action. This book shows how to make someone want what you are offering instead of feeling they have been talked into purchasing a product, service, or idea they did not want. It teaches how to build relationships instead of one-time sales.