How to Wow

How to Wow

Author: Adrian Swinscoe

Publisher: Pearson UK

Published: 2016-03-23

Total Pages: 239

ISBN-13: 1292116870

DOWNLOAD EBOOK

Looking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business. Full of practical tips, inspiring insights and interviews with a wide range of leaders and entrepreneurs, How to Wow reveals all you need to deliver a world-class customer experience. Covering both the customer and business side of the equation, you’ll learn how to attract new customers, design a leading customer experience and quickly resolve a wide range of problems, plus much more. Don’t let your business fall behind, look inside and take your customer experience to the next level. “Essential and powerful insights for everyone who aspires to map out and enhance the customer journey and drive growth.” Keith Lewis, COO, Matchtech Group plc “At last – a book that provides practical ways of delivering the superior experience that today’s customers demand.” Olivier Njamfa, Co-Founder and CEO of customer experience software company Eptica


Book Synopsis How to Wow by : Adrian Swinscoe

Download or read book How to Wow written by Adrian Swinscoe and published by Pearson UK. This book was released on 2016-03-23 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: Looking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business. Full of practical tips, inspiring insights and interviews with a wide range of leaders and entrepreneurs, How to Wow reveals all you need to deliver a world-class customer experience. Covering both the customer and business side of the equation, you’ll learn how to attract new customers, design a leading customer experience and quickly resolve a wide range of problems, plus much more. Don’t let your business fall behind, look inside and take your customer experience to the next level. “Essential and powerful insights for everyone who aspires to map out and enhance the customer journey and drive growth.” Keith Lewis, COO, Matchtech Group plc “At last – a book that provides practical ways of delivering the superior experience that today’s customers demand.” Olivier Njamfa, Co-Founder and CEO of customer experience software company Eptica

How to Wow

How to Wow

Author: Frances Cole Jones

Publisher: Ballantine Books

Published: 2008-04-29

Total Pages: 226

ISBN-13: 0345507703

DOWNLOAD EBOOK

Proven communication strategies to help you sell yourself effectively in any interview, presentation, or impromptu business meeting “The invaluable advice in How to Wow guarantees your success in any situation.”—Keith Ferrazzi, #1 New York Times bestselling author of Never Eat Alone Every encounter with your colleagues, clients, employers—even your competitors—is an opportunity to make a positive impression. Your words, your tone of voice, and your body language all speak volumes. But the question is: What are they saying about you? As a corporate coach, Frances Cole Jones has helped countless CEOs, celebrities, and public figures present their best selves in the boardroom and in-person, on-camera and onstage. Now she shares the skills that are essential to professional and personal success. In How to Wow, you’ll learn how to • make a lasting impression with a simple introduction • effectively employ the twelve most persuasive words in the English language • read nonverbal responses accurately—and shift negative ones immediately • motivate your team under deadline • interview fearlessly and flawlessly • persuade investors to buy in to your product or idea—and help you sell it to others • write the perfect pitch, résumé, cover letter, or email • deliver speeches that bring people to their feet • transform a PowerPoint presentation into a power move Featuring tips and tricks you can employ right away, How to Wow will teach you how to ask the right questions, respond with confidence, and wow anyone, anywhere, anytime. “Wow is not optional. Neither is this book. Buy it, study it, put it into action—and wow your bank account!”—Jeffrey Gitomer, author of Little Red Book of Selling “No matter if you’re at the top of your game or just starting out, this book will swiftly refocus the message that you are sending to the world.”—David Beal, co-CEO and co-founder, Green Hummingbird Entertainment “Read How to Wow if you want to change a great idea from a concept to a reality that clearly means business. It’s the best makeover I ever got.”—Veronica Webb, television host


Book Synopsis How to Wow by : Frances Cole Jones

Download or read book How to Wow written by Frances Cole Jones and published by Ballantine Books. This book was released on 2008-04-29 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proven communication strategies to help you sell yourself effectively in any interview, presentation, or impromptu business meeting “The invaluable advice in How to Wow guarantees your success in any situation.”—Keith Ferrazzi, #1 New York Times bestselling author of Never Eat Alone Every encounter with your colleagues, clients, employers—even your competitors—is an opportunity to make a positive impression. Your words, your tone of voice, and your body language all speak volumes. But the question is: What are they saying about you? As a corporate coach, Frances Cole Jones has helped countless CEOs, celebrities, and public figures present their best selves in the boardroom and in-person, on-camera and onstage. Now she shares the skills that are essential to professional and personal success. In How to Wow, you’ll learn how to • make a lasting impression with a simple introduction • effectively employ the twelve most persuasive words in the English language • read nonverbal responses accurately—and shift negative ones immediately • motivate your team under deadline • interview fearlessly and flawlessly • persuade investors to buy in to your product or idea—and help you sell it to others • write the perfect pitch, résumé, cover letter, or email • deliver speeches that bring people to their feet • transform a PowerPoint presentation into a power move Featuring tips and tricks you can employ right away, How to Wow will teach you how to ask the right questions, respond with confidence, and wow anyone, anywhere, anytime. “Wow is not optional. Neither is this book. Buy it, study it, put it into action—and wow your bank account!”—Jeffrey Gitomer, author of Little Red Book of Selling “No matter if you’re at the top of your game or just starting out, this book will swiftly refocus the message that you are sending to the world.”—David Beal, co-CEO and co-founder, Green Hummingbird Entertainment “Read How to Wow if you want to change a great idea from a concept to a reality that clearly means business. It’s the best makeover I ever got.”—Veronica Webb, television host

How to Wow with Illustrator

How to Wow with Illustrator

Author: Barbara Obermeier

Publisher: Peachpit Press

Published: 2006-12-13

Total Pages: 176

ISBN-13: 9780132705080

DOWNLOAD EBOOK

Wouldn’t it be great if you could have two of the world’s most accomplished and sought-after graphic artists sitting next to you at your computer as you navigate the infinite possibilities of Adobe Illustrator CS2? How to Wow with Illustrator CS2 is the next-best thing. Two Illustrator powerhouses—Ron Chan and Barbara Obermeier—both renowned graphic designers and trainers, have developed an effective way to help you reach your full creative potential. Ron and Barbara guide you step-by-step through real-world techniques, with an emphasis on uncompromising quality, last-minute flexibility, and go-home-at-night speed! You’ll learn tips and techniques on everything from sophisticated typography to commercial graphics approaches using Illustrator CS2. You’re given the inspiration and know-how at every stage of the creative process in order to learn How to Wow! This book begins with the essentials of Illustrator, including effectively working with layers and tools and integrating with other applications, and then moves on to innovative ideas for making your graphics and typography dazzle the eye. You’ll encounter fascinating techniques for giving your work that competitive, professional edge.


Book Synopsis How to Wow with Illustrator by : Barbara Obermeier

Download or read book How to Wow with Illustrator written by Barbara Obermeier and published by Peachpit Press. This book was released on 2006-12-13 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wouldn’t it be great if you could have two of the world’s most accomplished and sought-after graphic artists sitting next to you at your computer as you navigate the infinite possibilities of Adobe Illustrator CS2? How to Wow with Illustrator CS2 is the next-best thing. Two Illustrator powerhouses—Ron Chan and Barbara Obermeier—both renowned graphic designers and trainers, have developed an effective way to help you reach your full creative potential. Ron and Barbara guide you step-by-step through real-world techniques, with an emphasis on uncompromising quality, last-minute flexibility, and go-home-at-night speed! You’ll learn tips and techniques on everything from sophisticated typography to commercial graphics approaches using Illustrator CS2. You’re given the inspiration and know-how at every stage of the creative process in order to learn How to Wow! This book begins with the essentials of Illustrator, including effectively working with layers and tools and integrating with other applications, and then moves on to innovative ideas for making your graphics and typography dazzle the eye. You’ll encounter fascinating techniques for giving your work that competitive, professional edge.

The WOW Book

The WOW Book

Author: Todd Durkin

Publisher: Createspace Independent Publishing Platform

Published: 2016-09-19

Total Pages: 248

ISBN-13: 9781537780603

DOWNLOAD EBOOK

Are you looking for more motivation and inspiration in your life? Are you looking for that daily nudge or push to inspire you to reach your full potential - and get 1% better every day? Do you seek consistent, daily growth in your body, mind, and spirit? If so, this book will motivate your mind, inspire your heart, and empower your life like never before. In The WOW Book, Todd shares 52 stories, each with a particular theme, like gratitude, hustle, recharge, and habits, to motivate you to get your mind right, discover your life's purpose, and live with conviction. Create WOW in your life NOW by embarking on this journey of daily growth with Todd Durkin, your personal WOW coach.


Book Synopsis The WOW Book by : Todd Durkin

Download or read book The WOW Book written by Todd Durkin and published by Createspace Independent Publishing Platform. This book was released on 2016-09-19 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you looking for more motivation and inspiration in your life? Are you looking for that daily nudge or push to inspire you to reach your full potential - and get 1% better every day? Do you seek consistent, daily growth in your body, mind, and spirit? If so, this book will motivate your mind, inspire your heart, and empower your life like never before. In The WOW Book, Todd shares 52 stories, each with a particular theme, like gratitude, hustle, recharge, and habits, to motivate you to get your mind right, discover your life's purpose, and live with conviction. Create WOW in your life NOW by embarking on this journey of daily growth with Todd Durkin, your personal WOW coach.

52 Ways to Wow Your Husband

52 Ways to Wow Your Husband

Author: Pam Farrel

Publisher: Harvest House Publishers

Published: 2011-08-01

Total Pages: 162

ISBN-13: 0736941940

DOWNLOAD EBOOK

With the same candor and creativity that made Men Are Life Waffles—Women Are Like Spaghetti (more than 270,000 copies sold) a bestseller, author Pam Farrel gives wives 52 ways to wow their husbands and add spark to their marriages. Pam delivers humor in her fun woman-to-woman style through inspirational stories, godly advice, and easy-to-read offerings that include: wow assignments: simple ways to support, love, and encourage husbands wow wisdom: Bible verses and wisdom to help women cover their spouse with prayer wow dates: creative ideas for everything from shared meals to weekend getaways Newlyweds, married with kids, or empty nesters will appreciate these ideas crafted for the busy life. A woman can try one idea a week for a year or take on a few at a time to deepen her spiritual, emotional, and physical bond with her loved one.


Book Synopsis 52 Ways to Wow Your Husband by : Pam Farrel

Download or read book 52 Ways to Wow Your Husband written by Pam Farrel and published by Harvest House Publishers. This book was released on 2011-08-01 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the same candor and creativity that made Men Are Life Waffles—Women Are Like Spaghetti (more than 270,000 copies sold) a bestseller, author Pam Farrel gives wives 52 ways to wow their husbands and add spark to their marriages. Pam delivers humor in her fun woman-to-woman style through inspirational stories, godly advice, and easy-to-read offerings that include: wow assignments: simple ways to support, love, and encourage husbands wow wisdom: Bible verses and wisdom to help women cover their spouse with prayer wow dates: creative ideas for everything from shared meals to weekend getaways Newlyweds, married with kids, or empty nesters will appreciate these ideas crafted for the busy life. A woman can try one idea a week for a year or take on a few at a time to deepen her spiritual, emotional, and physical bond with her loved one.

The Pursuit of Wow!

The Pursuit of Wow!

Author: Tom Peters

Publisher: Vintage

Published: 2010-09-22

Total Pages: 370

ISBN-13: 0307764737

DOWNLOAD EBOOK

Organized into more than 200 thought- and action-provoking elements—from the importance of clean trucks and bathrooms to conversations with entrepreneurs creating new markets—Tom Peters, bestselling management guru offers a practical guide to impractical times. In The Pursuit of Wow!, Tom Peters offers readers the words, the tools, to survive in tumultuous business environments. In his groundbreaking book, In Search of Excellence changed the way business does business. Now it’s time to take the next leap into the cyberstage era. Getting to a place called excellence is no longer the idea. You’ve got to take that leap, then leap again—catapult their imaginations, blow their mindsets—in a word, wow! them. Once more the unconventional Peters stimulates corporate thought processes. Along with the best of his columns, Peters includes questions and rebuttals that come from readers and listeners, as well as his own candid responses. A must-read for every business person.


Book Synopsis The Pursuit of Wow! by : Tom Peters

Download or read book The Pursuit of Wow! written by Tom Peters and published by Vintage. This book was released on 2010-09-22 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organized into more than 200 thought- and action-provoking elements—from the importance of clean trucks and bathrooms to conversations with entrepreneurs creating new markets—Tom Peters, bestselling management guru offers a practical guide to impractical times. In The Pursuit of Wow!, Tom Peters offers readers the words, the tools, to survive in tumultuous business environments. In his groundbreaking book, In Search of Excellence changed the way business does business. Now it’s time to take the next leap into the cyberstage era. Getting to a place called excellence is no longer the idea. You’ve got to take that leap, then leap again—catapult their imaginations, blow their mindsets—in a word, wow! them. Once more the unconventional Peters stimulates corporate thought processes. Along with the best of his columns, Peters includes questions and rebuttals that come from readers and listeners, as well as his own candid responses. A must-read for every business person.

The Power of WOW

The Power of WOW

Author: The Employees of Zappos.Com

Publisher: BenBella Books

Published: 2019-10-22

Total Pages: 211

ISBN-13: 1948836823

DOWNLOAD EBOOK

Happy customers. Passionate employees. A highly recognizable brand known for delivering on its promises. That's the power of WOW. From its birth during the Dot Com Boom in 1999 to its acquisition by Amazon in 2009, Zappos, the customer service company that just happens to sell things online, continues to turn heads with its disruptively entrepreneurial spirit and radically innovative employees. Ever unfolding throughout two decades, Zappos continues to outlive the seemingly inevitable short lifespan of the average corporate company. How do they do it? In The Power of WOW, the essential follow-up to Tony Hsieh's Delivering Happiness, Zapponians from every part of the business share powerful stories and lessons that they have learned in business and life––from delivering empathetic customer service in the face of devastating circumstances to creating a self-organized organizational structure using Market-Based Dynamics and everything in between. Fast-paced and filled with authentic, diverse voices, The Power of WOW gives readers an exclusive and immersive understanding of how one company is finding resilience. This glimpse inside the world of Zappos shows how a self-organized company is opening up avenues for passionate individuals to unleash their undiscovered strengths in the workplace and evolve the business from the inside out. Whether you are a customer, an employee, a business leader, shareholder, entrepreneur, or just happened to pick up this book, The Power of WOW will, ultimately, show how leading and infusing humanity into the workplace can change everything in your business, your community, and your life.


Book Synopsis The Power of WOW by : The Employees of Zappos.Com

Download or read book The Power of WOW written by The Employees of Zappos.Com and published by BenBella Books. This book was released on 2019-10-22 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Happy customers. Passionate employees. A highly recognizable brand known for delivering on its promises. That's the power of WOW. From its birth during the Dot Com Boom in 1999 to its acquisition by Amazon in 2009, Zappos, the customer service company that just happens to sell things online, continues to turn heads with its disruptively entrepreneurial spirit and radically innovative employees. Ever unfolding throughout two decades, Zappos continues to outlive the seemingly inevitable short lifespan of the average corporate company. How do they do it? In The Power of WOW, the essential follow-up to Tony Hsieh's Delivering Happiness, Zapponians from every part of the business share powerful stories and lessons that they have learned in business and life––from delivering empathetic customer service in the face of devastating circumstances to creating a self-organized organizational structure using Market-Based Dynamics and everything in between. Fast-paced and filled with authentic, diverse voices, The Power of WOW gives readers an exclusive and immersive understanding of how one company is finding resilience. This glimpse inside the world of Zappos shows how a self-organized company is opening up avenues for passionate individuals to unleash their undiscovered strengths in the workplace and evolve the business from the inside out. Whether you are a customer, an employee, a business leader, shareholder, entrepreneur, or just happened to pick up this book, The Power of WOW will, ultimately, show how leading and infusing humanity into the workplace can change everything in your business, your community, and your life.

Wow! I Know How!

Wow! I Know How!

Author: Missy Wolgemuth Schrader

Publisher:

Published: 2008-01-24

Total Pages: 0

ISBN-13: 9780310713982

DOWNLOAD EBOOK

For bedtime stories, quiet time, or just for an excuse to snuggle up, Wow! I Know How! is a simple story told in rhyme that shows children how fun it is to do things on their own. Children will love this colorful board book that shows photographs of babies and toddlers doing what they do.


Book Synopsis Wow! I Know How! by : Missy Wolgemuth Schrader

Download or read book Wow! I Know How! written by Missy Wolgemuth Schrader and published by . This book was released on 2008-01-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: For bedtime stories, quiet time, or just for an excuse to snuggle up, Wow! I Know How! is a simple story told in rhyme that shows children how fun it is to do things on their own. Children will love this colorful board book that shows photographs of babies and toddlers doing what they do.

How to Wow with Flash

How to Wow with Flash

Author: Colin Smith

Publisher:

Published: 2007

Total Pages: 0

ISBN-13: 9780321426499

DOWNLOAD EBOOK

Presents step-by-step instructions for using Flash to create Web animation and projects.


Book Synopsis How to Wow with Flash by : Colin Smith

Download or read book How to Wow with Flash written by Colin Smith and published by . This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents step-by-step instructions for using Flash to create Web animation and projects.

The WoW Diary: A Journal of Computer Game Development [Second Edition]

The WoW Diary: A Journal of Computer Game Development [Second Edition]

Author: John Staats

Publisher: Source Point Press

Published: 2023-11-28

Total Pages: 0

ISBN-13:

DOWNLOAD EBOOK

The WoW (World of Warcraft) Diary offers a rare, unfiltered look inside the gaming industry written by the game's first level designer, John Staats. The World of Warcraft Diary offers a rare, unfiltered look inside the gaming industry. It was written by the game's first level designer, John Staats, from notes he took during WoW's creation. The WoW Diary explains why developers do things and debunks popular myths about the games industry. In great detail he covers the what it took to finish the project; the surprises, the arguments, the mistakes, and Blizzard's formula for success. The author includes anecdotes about the industry, the company, the dev team; how they worked together, and the philosophy behind their decisions. The WoW Diary is a story made from notes taken during the dev team’s four-year journey. It is a timeline of Vanilla WoW’s development cycle, a time-capsule with an exhausting amount of details that also looks at the anatomy of computer game studio. In order to illustrate how all the parts of computer game company work together, he interviewed everyone from the company’s founders to his former teammates; and the supporting departments who helped make WoW a reality.


Book Synopsis The WoW Diary: A Journal of Computer Game Development [Second Edition] by : John Staats

Download or read book The WoW Diary: A Journal of Computer Game Development [Second Edition] written by John Staats and published by Source Point Press. This book was released on 2023-11-28 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The WoW (World of Warcraft) Diary offers a rare, unfiltered look inside the gaming industry written by the game's first level designer, John Staats. The World of Warcraft Diary offers a rare, unfiltered look inside the gaming industry. It was written by the game's first level designer, John Staats, from notes he took during WoW's creation. The WoW Diary explains why developers do things and debunks popular myths about the games industry. In great detail he covers the what it took to finish the project; the surprises, the arguments, the mistakes, and Blizzard's formula for success. The author includes anecdotes about the industry, the company, the dev team; how they worked together, and the philosophy behind their decisions. The WoW Diary is a story made from notes taken during the dev team’s four-year journey. It is a timeline of Vanilla WoW’s development cycle, a time-capsule with an exhausting amount of details that also looks at the anatomy of computer game studio. In order to illustrate how all the parts of computer game company work together, he interviewed everyone from the company’s founders to his former teammates; and the supporting departments who helped make WoW a reality.